Review stringlengths 44 13.5k | Rating int64 1 5 |
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way expectations booking hotel looked expedia reviews hotels.com did n't negative reviews negative visiting hotel, really good price wish spent money better hotel nicer area, shady say, cops frequented area mainly homeless population type individuals area, map says union square edge, closer tenderloin sf bad area, insi... | 2 |
like w hotels budget does n't like mark twain friend recommended mark twain great value alternative larger hotels, boy glad took advice, room small clean recently updated amenities typically expensive hotels flat screen tv ceiling fan nice wooden hangers not lashed closet rail in-room safe nicer bedding included duvet ... | 4 |
warning n't stay, dump, spend extra money stay hilton, really not worth spending money place, did n't sleep rooms muggy n't open window escape, ate nights stay stay hotel bad, definitely not worth dime, say 1-2 star hotel, quality suites motel 6 better, | 1 |
disappointing total 4 families looking hotel city close main sightseeing areas san francisco close distance public transportation, thought mark twain, hotel need upgrading, knew staying older hotel ridiculous, elevator small slow, just family room luggage took effort, just husband young kids bags crampt elevator, 3 fam... | 2 |
n't stay, count booking room hotel dumber things life attempt salvage useful experience hope learn mistake, story arrived sf friday spending work week conference sacramento, tired looking forward good night rest followed pleasant short stay sf.the thing went wrong reservation, booked room internet website specializing ... | 1 |
good place stay good price, spent days downtown rodeway inn enjoyed stay, room clean beds comfortable, maid service kept refreshed clean, bathroom looked like recently remodeled, wifi worked best motel used, breakfast modest adequate couple breakfast spots half block, room offered fridge microwave plus standard coffee ... | 4 |
dump, wow, really say comfortable camping tent safer, manager indian individual accomodating kick backside, discovered individuals staying room queen beds proceeded kick hotel sign leave, persuasion let pay extra stay night, night brand new honda civic windows smashed possessions stolen including playstation portable n... | 1 |
loved hotel pity area, coming uk mammoth road trip decided book main city stays on-line, hotel reasonable offered free parking unlike hotel san francisco no trouble finding hotel check-in straight forward, little concerned look area room fabulous, really large spacious clearly recently renovated, small kitchen area mic... | 3 |
horrifying, stayed hotel october 2004 not filthy terrible frightening location loud towels stained threadbare place looked like crackhouse, elevators disgusting stairs worse graffiti-bathed walls dirty dirty dirty, | 1 |
stay away hotel quite good location horribly dirty, wanted leave immediately not alternative accomodation new year eve period.stay away choose better hotel, | 1 |
disappointing arrived hotel guy desk dead asleep coughed times slowly came around.. taken hint place n't best, room pretty average carpet alittle worn seen best days years ago no air conditioning rooms stay uncomfortable, view window horrible run building site n't miami look window, car expect pay 20 day parking good t... | 2 |
pay location accross delano ritz hotels lincon ave corner beach accros street sit better places sb cheap price.the hotel old en not fancy bed room suitcases.we memorial day think white people hotel, geusts remark whites crazy, room reception wonder room clean small window view roof arco not, guests loud holiday night q... | 3 |
not families pictures expedia san juan web site looked appealing deco south beach perfect spring break 10 12 year old children, arrived sketchy types hanging outside desk ambivalent arrival, room dirty noisy, beds uncomfortable poorly, bathroom disgusting, san juan really suitable flop house not flop house cheap, plann... | 1 |
think carefully sure know exactly getting hotel, party 4 arrived street clientele sitting porch looked shady, lobby better seeing rooms decided alternative better, desk clerk said not worry rent room, charged night 48hour cancellation policy, read reviews carefully hotel cancellation policy writing not phone, true hote... | 2 |
deal expectations not 4-5 star, want pampered stay elsewere, decent no frills place fine, staff friendly helpfull.the location cost ca n't beat.i avoid spring break peak time.the cuban resturant door excellent, | 3 |
looked like run motel not hotel ac didnt work room pic saw nothing like real room, roaches not hot water cold view wall, expensive crap, not not stay u care ur health dirty n service terrible, check eairly real bad, not stay, | 1 |
simply.terrible look lobby hotel think just art deco hotel miami decent, walk hallway rooms know mistaken.the rooms terrible nothing original, carpets dirty stains shower no pressure paint coming walls bed sheets yellow dirty bathroom door doesnt close closet dirty bed broken leaned day list goes on.i strongly urge no ... | 1 |
n't let whitewash fool lobby looks spectacular marble lights, floors decore old falling apart cheap, interior room old used furniture king size bed simply double beds pushed, water presure awful shower height built short persons, parking non-existent unless want pay 18 day valet, pool tiny spa area joke, prepared pay p... | 2 |
great place price located not far beach timed took little 8 min, foot, located far tourist traffic, staff extremely courteous especially valet desk, lobby magnificent marble, bedroom suite 23rd floor largest ones stayed great view ocean mountains, nice bar open heard opening apparently new owners, definitely stay retur... | 5 |
ugh, nasty filthy smelly jaded faded, great location, did week better federal prisons, | 1 |
not bad couple nights no nice looking hotel outside lobby not stay needed 2 nights, furniture carpet rooms old pool not working, really close beach shopping staff goes way help charge, bar did not regular schedule staff did not know open, hotel ok sleep hotel not business travelers, | 3 |
dirty unaccommodating hotel misleading website lobby considered lovely rest place veritable dump, stay nights feb 12 13 2006. daily rate tax 155.98 superior queen non-refundable check-in, arrived early 11:15 a.m. refused early check no surprise busy city day pro-bowl, okay worked hospitality business dozen years n't pr... | 1 |
no worries stayed hotel 10/31/05 11/6/05 booked internet special standard room, check-in upgraded superior room no standard rooms available, hotel fine, yes true no pool no bar no gift shop no room service, hotel room clean quite decent walking distance major downtown attractions i.e. international market beach restaur... | 3 |
not stay arrived suprised valet parking, nice touch did n't charge additional 9 park hotel tip valet, atm machine located floor n't work, folks counter bit snobby did n't capability speak english, obviously cater clientele town not problem able communicate, moving room supirse, stayed 22nd floor executive suite, room a... | 2 |
not bad n't bad reviews royal garden, service extremely friendly helpful treat determines service, rooms serviced day clean fresh towels provided.as location quite relaxing 10 minute walk away centre waikiki, canal great place walk watching outrigger crews, locals jog, canal not waikiki high street, royal garden handil... | 3 |
wonderful getaway wonderful time hix island house thanksgiving week, accommodations amazing stark beauty forms crystal clean pool, time vieques absolutely fell love island, hix perfect place stay excellent low-maintenance travelers like, kitchen beautifully appointed needed make breakfast mornings outdoor shower heaven... | 5 |
not quite expected read nearly review hix tripadvisor pretty good idea expect, reservation easy make staff helpful enjoyed vieques return not hix, gave consideration 3 stars vs 4 ultimately decided 3 given flaws feeling price not accordance product.the good location beautiful peaceful quiet charming birds chirping desk... | 3 |
hix great experience stayed loft 1 casa rodonda early july 2008. peaceful time not complain, view overlooked trees ocean distance, thing obstructed view numerous humming birds buzzing flowering tree framed huge open window, outside shower relaxing gently laced green vine, overall room spacious clean, surprisingly bugs ... | 5 |
hix want, booked 7 night stay hix house read not reviews posted site, pleased overwhelmingly positive admit bit nervous nature aspect, not fan bugs spiders despite outdoor person, review hesitations, hix relaxing vacation accommodation experienced set standard vacation, sleeping mosquito nets turned rustic notion neces... | 5 |
different wonderful place wife took quick trip new york vieques stayed hix house.in past trips caribbean stayed mainly nice resorts like caneel bay usvi time looking expensive not like big overblown resort, hix island house just described, peaceful interesting in-tune nature, minutes arrival saw geekos hummingbirds win... | 4 |
de-stress, looking away sweetheart hustle bustle big city place, went hix island house christmas new year holiday boyfriend, absolutley loved, arrived pleasantly surprised room-lofts, cement structure makes room neat clean, outside shower die, expecially liked homemade bread waiting room fresh fruit juice eggs coffee f... | 5 |
absolutely loved hix stayed hix island house trip vieques wedding anniversary, stayed loft 3 excellent views perfect size people, loved private outdoor area shower, loved brenda desk helped finding perfect beaches restaurants kayaking trip flight san juan.just like hotel says n't everyone- not outdoors type person love... | 5 |
best island stays best island stays, hix island house perfect antidote stressful lives living, visited early june lush property absolutely beautiful maintained utterly peaceful, stunning architecture perfect-sized pool comfortable beds luxurious linens/robes relaxing outdoor shower hoped, room amenities way thoughtful ... | 5 |
honeymoon hiix just returned wonderful holiday hix island house, given warm welcolme managers diane michael right handwoman brenda, shown apartment- loft not disappointed looked better real life web.we relaxed immediately lazing pool swing bed, favourite seat beautiful curved balcony wonderful view island, breakfast pr... | 5 |
relaxation beauty visited vieques year came hix house yoga classes decided stay hix year, great decision, prices hemming hawing bit bullet, great decision, husband 16 year old son stayed week did yoga everyday absolutely loved living space cooked incredible meals ate delicious fresh-from-the-oven bread soaked stars nig... | 5 |
relaxation retreat place fall love virtual zen like ambance no technology interrupt fall love partner, no choice matter, conversations abound sleeping 12 hours normal, make love 4 days probably 6 months, oh yeah island great dining awesome, favorite crows nest steakhouse, | 5 |
total recovery went vieques time 22 years ago visiting freind stationed base, puertorricans traveled extensivelly islands caribbean, visit come conclusion island doesnt envy island caribbean, specially decide stay place called hix island house, best decision no phone no t.v. no noise just nature friendly staff, beach l... | 5 |
veryveggie, perfect getaway, island breezes quiet pool organic fruit great yoga friendly staff welcoming owners, just celebrated wedding anniversary style studio, helpful, great massages christine super dining suggestions magical island stay vieques hix island house, visit veryveggie.com/blog info photo, | 5 |
place minimalism delivers not, feel living paradox- connecting compatible way natural surroundings housed low-key architecturally assertive lodging, sensual place experience vieques, perfect complement island gloriously exotic ambience, | 5 |
pure zen boyfriend hix house internet booked room immediately, pictures place sold, actually getting realized photographs gorgeous could'nt place justice, hix island house pure zen, could'nt closer nature, stunning views privacy seclusion lofts just healing peaceful, aside people work equally beautiful helpful, highly ... | 5 |
magnificent trip vieques, love staying somewhat different accommodations, hix island house exactly looking, buildings apartments amazing, loved casual highly elegant atmosphere, not nature lover need necessecities big hotel not place, kris kurt great helpful, going soon, | 4 |
want relax, hix island house, hix island house terrific, unique eco-resort probably unlike place stayed, place immersed nature fantastic island vieques truly relax no phones televisions radios clocks, wake sounds birds fall asleep sounds tree frogs, hix island house n't, want standard resort air-conditioning maid-servi... | 4 |
best web date live philadelphia grew p.r, left 18. wife having need real relaxation, decided look vieques happened hix island house line, w/o threw caution wind minutes decided book entire week blind web date, stayed casa redondo loft 3. wow, coming guy islands cuba s.a. yup bugs tropics no t.v. phone room service, pur... | 5 |
not expected ritz-carlton stayed ritz-carlton 5 nights recent vacation service excellent somewhat spotty overall experience expected ritz, frequent travelers past 5 years taken 10 extended vacations occasion complain not easily ruffled takes lot make guest services times stay, things complain 1 took blanket closet bed ... | 2 |
dated expensive not 5 star, 700 night including taxes including resort charge sunbeds, including breakfast think hotel lot higher standard hotel public areas superb having enjoyed drink year decided stay overnight joinng sea dream yacht club san juan room tired not 5 star service isnt 5 star busy transient hotel simila... | 5 |
hotel san juan ritz carlton go-to hotel san juan transit destination caribbean, airline routes cut happening increasingly addition location convenient airport walking distance restaurants simply great hotel, common areas elegant luxurious service par rc standards rooms comfortable fresh clean, rc beds simply luscious c... | 5 |
great long weekend, stayed 4 nights long weekend getaway mid-september, stay exceeded expectations.check-in fast efficient, early room ready right rooms, lobby typically ritz furnished 2 story central area view pool garden nice.our room 7th floor oceanfront balcony room nice, typical ritz room comfortable bed enormous ... | 5 |
great kids, service typical ritz, beach pool beautiful, ritz kids great excellent supervision entertainment kids, beach activities no longer covered contract hotel rent, got lot n't know not job asking, sailing spectacular, beware sea life just outside swim line, river leads bay sharks feed fish swimming, great witness... | 4 |
good not great stay ritz carltons time travel, agree reviewers particular property not par ritz hotels despite 700 p/night small umimpressively appointed room, staff accomodating not nearly consistently cutomer-service oriented staff typical ritz pretty low-maintenacce guests, stay enjoyable consider trying hotel visit... | 4 |
wonderful honeymoon wife 29 26 spent honeymoon ritz treated kindly respectfully entire stay days, selected club level enjoy various food presentations disappointed food concierges polite knowledgeable eager recommend excursions restaurants cool lounges/clubs, reynaldo malave club supervisor exceptional talent assisted ... | 5 |
great service nice pool ok beach lovely grounds small rooms stayed 5 days 4 nights 1st 5th, quick cab ride hotel, no line checkin requested king bed guaranteed offered doubles b club level floor, wasnt thrilled went, grounds hotel beautiful, issue posters close airport nonissue, inside hotel heard planes taking, outsid... | 4 |
ritz great pr not girlfriends stayed ritz day weekend 29-june 1. property beautiful, pool area maintained, did not problem getting chairs everyday staff pool wonderful, beach gorgeous, water clear warm sand compact white, just gorgeous, stayed concierge level extra price definitely worth, instead paying large prices br... | 4 |
fabulous possibly best hotel experience traveled world, service impeccable rooms extremely comfortable, staff went duty day.our regret did n't book longer stay, wll certainly soon, | 5 |
nice property crowded bad service stayed night tail-end honeymoon catching plane home, property beautiful case not clear property description located right san juan airport, airport probably minute drive hotel, room san juan facing looked airport runway, did n't create noise issues guess hotel far away flight pathways ... | 3 |
ritz best place p.r, far wife just came 4 night/5 day vacation ritz, honestly say pleasantly surprised fabulous time considering somewhat negative reviews, ritz staff treated like expect ritz, polite room nice overlooking pool, asked separate fridge room waiting walked, grounds beautiful food delicious service excellen... | 5 |
not bad certainly nothing great group rooms company retreat, hotel ritz carlton like ritz carltons nothing great, compared properties best available, food allright familiarly uninspiring n't happy fruit come california orange mango juice morning buffet came bottle, maybe people ritz carltons like, beach nothing great n... | 3 |
service genuine smile, booked hotel noticed responsive messages posted site, fifth anniversary wrote asked ideas make special, wrote quickly advised surprises asked wanted email note husband, arrival delivered lovely assortment tasty decorative sweets chocolate covered strawberries champagne note husband handwritten, w... | 5 |
vacation werent ready come home sixth trip island decided throw budget wind book ritz worth penny spent, no agenda, sights previous trips butts hunkered days great carolina beach ritz pool, staff stars way, pampered loved min, | 5 |
ritz-carlton lost place over-crowded pool-side jam packed lawnchairs pool filled floating mats buoys hardly garden, absurd, beach ran umbrellas guy taking drinks orders, place taken major stockbrokers convention fratboys reunion, terrible, left night, hotel feels tired abused, lobby nice impression hallways rooms dank ... | 2 |
fabulous time, loved visit ritz carlton san juan, staff amazing, stayed club room floor children not attentive, club room includes breakfast light lunch afternoon tea appetizers dessert coffee wine mixed drinks available, dinner restaurant nights second night reservation remembered welcomed, second walked greeted waite... | 5 |
best vacation arrived ritz july 23 2007 completely captivated, soon walked hooked, hotel beautiful, room basic pool view room fantastic, cleaning service notch no complaints, beach great attendants helpful need chairs moved just glass water, offer cold water fruit fresh towels right beach, pool just beautiful pictures ... | 4 |
not ritz standards girlfriend went memorial day, say not expected, location good 10 minutes airport not impressive, stayed 7 different ritz locations worst, chairs pool, did not servers handle drink orders, didnt pool 9 didnt chair, property small not typical sprawing ritz resort, room tiny basic, thing didnt make marr... | 3 |
ritz carlton san juan just got sunny puerto rico, say best trips i`ve life second none, wife travels seriously time lives, property beautiful ocean veiw service excellentl, knew names smile forever, food island fenominal taste flavors puerto rocan food die, surprised ritz blt steak property wich sweet suprise n.y. eat ... | 5 |
class experience family wife 2 kids 12 15 recently returned long weekend ritz carlton san juan, arrived 2pm told room not ready invited complimentary lunch restaurant pool waited, food delicious service warm friendly, lunch checked standard room double beds view pool partial view beach, wall mounted flat screen tv grea... | 5 |
t wait, just returned week ritz carlton san juan puerto rico say fabulous trips gone on.we went school break, husband 15 year old daughter 10 year old son.. arrived confusion room, let tell upset managers carlos came genuinely concerned wanted make happy, eventually problem rectified say handled incredibly professional... | 5 |
great hotel husband 16 month old son travel puerto rico family emergency, ended booking friday night saturday night ritz carlton, good grounds beautiful staff great, greeted friendly infant son, food exceptional service usual ritz great, believe beach private unusual puerto rico, hotel chains share beach general public... | 4 |
loved hotel wife just got week vacation puerto rico stayed ritz carlton, hotel fantastic, staff friendly helpful grounds immaculate, number wonderful restaurants hotel great gym offers number exercise classes wife enjoyed, staying dined il molino italian offering fantastic, casino premises enjoy sort thing, did hear nu... | 5 |
exceeded expectations, having stayed ritz st thomas twice looking forward visit san juan, step opinion, staff ritz wonderful, stayed club level room thoroughly enjoyed, room size average price point it__Ç_é_ tastefully decorated appointed, food good staff repeatedly extended, hotel beautifully maintained staffed, dinne... | 5 |
wonderful stay clean beach stayed july 26 31st best hotel stayed puerto rico right conquistador, make choose hotel el conquistador location beach, pool magnificent, beach super clean little seasonal seaweed spots, issue room overlooked pool ocean beds not clean, brought attention staff quickly took care, bathroom not b... | 4 |
not 5 star hotel, meaning write review got san juan near end, did n't jewel hotel negative reviews read site quite helpful past wonderful reviews thankfully used finally make booking, having spent nothing glorious week assume reviews read written local competition act desperation spoiled people n't know enjoy, ca n't t... | 5 |
ca n't wrong ritz, stayed ritz june 23rd-28th 2006. n't listen reviews telling not stay ritz, excellent hotel top-notch service especially comparison hotels san juan offer, arrived san juan checked el san juan hotel ritz 3 music blaring pool deck keeping husband awake called ritz booked rest vacation, got hotel 10:30am... | 5 |
best san juan just returned home day stay ritz-carlton far grand hotel luxurious, just note check 4pm arrived early lady checked did say cell room ready, extremely busy suggest checking desk opposed waiting, staying people request ocean view no balcony 5th floor lower view blocked palm trees looking stay pool views roo... | 4 |
ritz carlton rated girlfriend went ritz nights new years holiday, ive stayed ritz-carltons times business trips atlanta times new orleans travel work time, best pool beautiful, gym spa nice, beachside restaurant delicious bar nice, far amenities hotel typical rc, beuatiful organized service opinion just 6+ bills/night ... | 2 |
try platos restaurant platos restaurant bar, walking distance hotel, great puertorican experience, | 5 |
relaxing experience boyfriend went san juan ring new year, stayed ritz isla verde, good time overall, service excellent stay, dec. 30 january 3. knew staff time left knew, lot families small children surprised, did n't problem actually enjoyed watching little ones enjoy pool, isla verde not resort area, 3rd floor room ... | 5 |
ritz experience hiccups time staying ritz-carlton dined gawked, headed 48-hour rr break decided little splurge using fine hotels resort rate offered american express platinum card holders.if plat card means avail service, 282 rate got upgraded room overlooking pool ocean characterized understated elegance ritz-carlton ... | 4 |
world trains people, stayed ritz carlton nights based mainly strength tripadvisor reviews, say trains staff facility, single person doorwoman desk clerk concierge waitstaff housekeeper towel attendant spa operator men suits probably security single person friendly courteous patient solicitous satisfaction on.following ... | 5 |
great staff stay club level, stayed hotel nights weekend july 4th, group 4 adults 1 child rooms club level, club level 9th floor hotel aside private access floor need use yor room key elevator club lounge provide different food displays day drinks day long nice ritz champagne bottles ice wine sodas water hard liquors, ... | 5 |
stated just spent 5 days ritz san juan, nice staff hotel not premier property, felt room needed face lift, wall paper bathrooms old need change, rooms small, hotel expensive, not recommend san juan looking great beach, yes hear planes day beach, not horrible problem hear, not stay, really expecting luxury charged, | 3 |
best place relax let start saying critical person nothing criticize ritz, beach fabulous great live music pool lobby lounge casino lot fun, tic-tac-toe game live chicken better use chickens cockfighting arena near hotel beat chicken, nobody staff guests snooty, native puerto ricans casino extremely friendly especially ... | 5 |
nice urban resort just returned four-day stay hotel, previous reviews san juan hotels left puzzled thought try provide straight scoop, fine urban resort hotel pleasant beach attached bonus, no question finest hotel san juan staff trained generally eager provide lovely experience, added bonus hotel pleasant five-minute ... | 4 |
luxurious fabulous escape close new york ritz san juan fabulous hotel great swimming pool steps white sandy beach, staff notch professional expected tends desire, stayed ritz times return march, typical new yorker type perfectionist fault, fault ca n't stay longer, not understand reviews guests stayed wrong hotel, | 5 |
great place svc just got 4 nights, great place svc, reviews wrong just bad days prof complainers, ritz 4 seasons nothing wrong hotel, issues 1 50 hotel/50 resort, good business travelers, 2 room size/400 sq ft. small, rooms no, | 5 |
enchanted quality room wonderful hotel great service polite greetings greeters doors maids room, exquisite bed linens feather pads feel like sleeping cloud, best sleep gotten travels europe mex usa caribbean, not whisper heard nearby airport quality construction insulation bldg, walking distance dennis restaurant desir... | 5 |
not satisfied price dissapointed, stay 2 years ago time treated times like expects star hotel, time n't levels service courtesy experience, hotel not kids friendly rooms small restaurants meals way overpriced quality portions, believe understaffed room cleaned late day particular night nobody main entrance greet open d... | 2 |
n't stay ritz carlton san juan hotel near airport really better business pleasure, rooms halls need refurbished service poor breakfast pool restaurant beach, desk personell gave poor service arrival, appears management not taught customer service exhibit ritz carltons stayed st thomas usa, | 1 |
ritz carlton just so-so ritz carlton does not live chain reputation, room small furniture rearranged night make room cot granddaughter traveling, cot place 35 night extra not walk balcony 150 night extra tripping furniture, lighting bathroom horrible food just ok lunch long wait outdoor restaurant n't ritz experience e... | 2 |
beautiful hotels stayed rooms cruise serenade seas thanksgiving view beautiful old san juan ocean, rooms small comfortable felt staying beautiful museum, room inside glass door sounds hallway inside courtyard, ate breakfast courtyard really enjoyed stay, arranged walking tour old san juan amazing meet lobby went person... | 5 |
place stay old san juan, great hotel set old convent suggests, located centre old san juan just opposite beautiful san juan cathedral.with 3 restaurants bars complex quite self contained cana deserves special mention great local dishes ca n't puerto rico sampling mofongo staff polite friendly especially shannon desk, f... | 4 |
new favorite hotel husband 20 yo son just came night stay old san juan hotel el convento september 1-5. new favorite hotel ultimate romantic experience, rooms gorgeous, fifth floor view harbor tile floors comfortable bed amenity, decor spanish style, unlike posted previously rooms immaculately clean, housekeeping staff... | 5 |
lacking cleanliness just returned trip old san juan stayed hotel, room comfortable maids not clean room, stayed night occasions housekeeping room supposedly cleaned, occasion husband sat corridor watch maid room taking fresh set towels car standing corridor went room, spent 15 minutes came went room, did not disinfecta... | 2 |
better stayed 3 nights honeymoon, hotel great location beautiful building, rely historic hotel designation way hotel expensive rooms management leave lot desired, management not helpful encountered problem room, housekeeping does subpar job n't think clean toilets frequently.we queen deluxe room 300 plus tax smallest q... | 3 |
enchanted better informed stayed hotel el convento night weekend culebra, did n't reservation thought n't room, friend mentioned hotel, did research, review hotel trip advisor, couple curiosity reviews web page hotel manager writes comment, not normal clear service important hotel, rooms small did n't expect big specia... | 3 |
beautiful hotel terrible houskeeping, just returned 7 night caribbean cruise decided stay san juan 1 night post cruise, chose el convento based tripadvisor review location old san juan, booked hotel online 220/night twin superior, taxes fees charge shy 300.00, not cheap hotel, called hotel times confirm details reserva... | 2 |
beautiful hotel horrible management brother stayed nights start spring vacation, flew san juan stayed hotel el convento drove rincon spent week, hotel beautiful, maintained comfortable, use wheelchair stayed room 501 accessible room, worked us-it kind crowded bed rollaway beautiful room lovely view bathroom accessible,... | 2 |
absolutely charming, co-worker recently spent week el convento loved minute, decor history hotel wonderful minute enter hotel peaceful calming, loved turndown service evening returning room dinner beautiful music, wine cheese evenings nice way relax long day plenty great restaurants walking distance, definitely look fo... | 5 |
great hotel lovely area recently stayed night el convento old san juan, lovely hotel set building long interesting history, lobby area feels like stepped museum important building kind decorated old pieces bring historic nature structure, read reviews staff not responsive guests opposite experience, room n't ready arri... | 5 |
beautiful place stay 7 days caribe hilton little item charged addition room rate refreshing change stay days.the old convent tastefully restored 10 years ago need minor renovation did not diminish enjoyment, close shops restaurants simple safe walk old town, nb away no-go areas la perla nearby graveyard frequently clea... | 5 |
terrible service n't stay, friend decided stay hotel reading review new york times, unfortunately stay turned horrible experience.on day hotel asked desk book tour following evening, assured taken care, morning dropped desk check status tour told not booked report lobby evening tour, came evening told tour booked angry... | 1 |
happy place just returned friend el convento hard year work, hotel absolutely beautiful liked not chain type hotel, rooms cozy opposed small unique, know arrived late night discovered room bed opposed beds, desk immediately moved new room, loved proximity deep discount shopping dooney bourke coach shops wonderful resta... | 5 |
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