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International Journal of Information Management 60 (2021) 102383 Available online 8 July 2021 0268-4012/© 2021 The Author(s). Published by Elsevier Ltd. This is an open access article under the CC BY license ( http://creativecommons. org/licenses/by/4. 0/ ). Review Article Articial intelligence in inormation systems ...
Artificial intelligence in information systems research_ A systematic literature review and research agenda - 1-s2.0-S0268401221000761-main.pdf
International Journal of Information Management 60 (2021) 102383 2The structure othe paper is asollows. First, an introduction to related work on AI in the ISeld is presented. Then the methodology o the systematic literature review is explained, and limitations othe study are acknowledged. Next, state-o-the-art o...
Artificial intelligence in information systems research_ A systematic literature review and research agenda - 1-s2.0-S0268401221000761-main.pdf
International Journal of Information Management 60 (2021) 102383 3by Homann et al. (2019) was primarily concerned with the eects oAI and ML in the context othe radiology value chain, and so had a time span refecting that,ocusing on 2012 to 2018. The review conducted by Borges et al. (2021) ocused more on specic...
Artificial intelligence in information systems research_ A systematic literature review and research agenda - 1-s2.0-S0268401221000761-main.pdf
International Journal of Information Management 60 (2021) 102383 4and RQ3 were used to create rich dataor the synthesis and discussion stages. Additionally, this review also aims to contribute to conducting an IS SLR. Aurther contribution will be that oa study which conducts a SLR: (i) where the complexity and type ...
Artificial intelligence in information systems research_ A systematic literature review and research agenda - 1-s2.0-S0268401221000761-main.pdf
International Journal of Information Management 60 (2021) 102383 5The studies should be published between 2005 and 2020. The studies directly answer one or more othe research questions o this study. The studies should clearly state itsocus on AI/ML or use AI/ML as a large part otheir methodology. For example, publi...
Artificial intelligence in information systems research_ A systematic literature review and research agenda - 1-s2.0-S0268401221000761-main.pdf
International Journal of Information Management 60 (2021) 102383 6questions aims to look at how IS has handled those diculties. However, despite AI and Machine Learning being a large part othe primary studies, many did not provide a denition, or used denitions that were not cited (see Fig. 3 ). Othe 98 primary st...
Artificial intelligence in information systems research_ A systematic literature review and research agenda - 1-s2.0-S0268401221000761-main.pdf
International Journal of Information Management 60 (2021) 102383 7research methods and data collection techniques othe 98 primary studies. Othe 98 primary studies, eight adopted a mixed method approach, thirteen took theorm oa literature review,orty-our used a quantitative method and thirty-one used the qualitati...
Artificial intelligence in information systems research_ A systematic literature review and research agenda - 1-s2.0-S0268401221000761-main.pdf
International Journal of Information Management 60 (2021) 102383 84. 2. 5. RQ 2. 5. What types oAI technologies are used by IS researchers? The aim othis research question is to categorise studies on AI based on the type oAI used in the primary study. It is possible to combine a variety othese types together into a...
Artificial intelligence in information systems research_ A systematic literature review and research agenda - 1-s2.0-S0268401221000761-main.pdf
International Journal of Information Management 60 (2021) 102383 9primary studies, with 69 studies categorised under it. There was less range between the other types, expert systems having 11, machine vision withve and NLP at 6. Robotics was the least common with 3 studies having it as the primaryocus. The studies co...
Artificial intelligence in information systems research_ A systematic literature review and research agenda - 1-s2.0-S0268401221000761-main.pdf
International Journal of Information Management 60 (2021) 102383 10support three business needs: (i) Process Automation, automating business processes, (ii) Cognitive Insight, gaining insight through data analysis, and (iii) Cognitive Engagement, engaging with customers and employees ( Davenport&Ronanki, 2018 ). In thi...
Artificial intelligence in information systems research_ A systematic literature review and research agenda - 1-s2.0-S0268401221000761-main.pdf
International Journal of Information Management 60 (2021) 102383 115. 2. The resurgence oAI in recent years Ourndings show that while there was a lack ostudies in therst decade othe relevant time, there has been a resurgence in recent years. Over halothe primary studies were published in 2019 and 2020. Our ndin...
Artificial intelligence in information systems research_ A systematic literature review and research agenda - 1-s2.0-S0268401221000761-main.pdf
International Journal of Information Management 60 (2021) 102383 12canocus on more important, challenging, and varied work ( Lacity, Willcocks,&Andrew, 2015 ). For the primary studies, this oten took the orm othe authors using someorm oautomated ML data mining. Another example would be P36, a paper which studied ...
Artificial intelligence in information systems research_ A systematic literature review and research agenda - 1-s2.0-S0268401221000761-main.pdf
International Journal of Information Management 60 (2021) 102383 13personal eects these recent advances will have on people, both in the workplace and their everyday lives. Researchers are increasingly using machine learning as a major component otheir methodology when researching various topics, but currently there...
Artificial intelligence in information systems research_ A systematic literature review and research agenda - 1-s2.0-S0268401221000761-main.pdf
International Journal of Information Management 60 (2021) 102383 14Reerences Abubakar, A. M., Behravesh, E., Rezapouraghda, H., & Yildiz, S. B. (2019). Applying articial intelligence technique to predict knowledge hiding behavior. International Journal oInormation Management, 49, 45-57. Agarwal, S., Kumar, S., & Go...
Artificial intelligence in information systems research_ A systematic literature review and research agenda - 1-s2.0-S0268401221000761-main.pdf
International Journal of Information Management 60 (2021) 102383 15Mc Carthy, J. (1988). Mathematical logic in articial intelligence. Dædalus, 117(1), 297-311. Mc Corduck, P. (2004). Machines who think: A personal inquiry into the history and prospects oartifcial intelligence(2nd ed. ). A. K. Peters. Mc Culloch, W. S...
Artificial intelligence in information systems research_ A systematic literature review and research agenda - 1-s2.0-S0268401221000761-main.pdf
International Journal of Information Management 60 (2021) 102383 16P9. Druckenmiller, D. A., & Acar, W. (2009). An agent-based collaborative approach to graphing causal mapsor situationormulation Journal othe Associationor Inormation Systems, 10, 221-251 P10. Markus, M. L. (2017). Datication, organizational strat...
Artificial intelligence in information systems research_ A systematic literature review and research agenda - 1-s2.0-S0268401221000761-main.pdf
International Journal of Information Management 60 (2021) 102383 17P74. Mehdiyev, N. &Fettke, P. (2020). Prescriptive Process Analytics with Deep Learning and Explainable Articial Intelligence. ECIS 2020 Research Papers. P75. Han, S., Kelly, E., Nikou, S. &Svee, E.-O. (2020). Refections on Articial Intelligence Align...
Artificial intelligence in information systems research_ A systematic literature review and research agenda - 1-s2.0-S0268401221000761-main.pdf
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