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imda-2021-part6-00001-channel001m-0000000-0000430
call number one m s f
4.31
imda-2021-part6-00001-channel001m-0000430-0001162
good afternoon thank you for calling ministry of social and family development m s f this is mary speaking how may i help you
7.31
imda-2021-part6-00001-channel001m-0002721-0002979
uh yes um
2.58
imda-2021-part6-00001-channel001m-0002979-0003904
sure uh sure uh sure um before we proceed um could i mister tom could i have your contact number please
9.26
imda-2021-part6-00001-channel001m-0003904-0004742
uh huh sure um
8.37
imda-2021-part6-00001-channel001m-0004742-0005092
now uh how may i help you about the baby bonus scheme
3.5
imda-2021-part6-00001-channel001m-0008460-0009701
mm sure so mister tom so um how many children do you have or is this gonna be your first child okay sure now um may i know what would be your child's nationality
12.41
imda-2021-part6-00001-channel001m-0009701-0011717
okay sure so now in this case now for baby bonus scheme we have two component okay one component will be what we call the cash gift the second component will be what we call the child development account c d a account okay let me start with the the cash gift so for first child
20.16
imda-2021-part6-00001-channel001m-0011717-0012806
uh in this case you will receive eight thousand dollars as a cash gift and payable in five installments over eighteen months to you
10.89
imda-2021-part6-00001-channel001m-0013694-0015563
uh yes that's correct yeah so for the first installment it will be three thousand dollars and this we paid within seven to ten working days when you join the scheme or when you register for the birth of your child whichever is latest whichever is later ya
18.68
imda-2021-part6-00001-channel001m-0016183-0017907
now so when you register for your child so there are two ways okay so either when you register the birth uh the birth for your child that means birth registration for your child then based on that information we'll be able to uh initiate this uh credit into your bank account
17.24
imda-2021-part6-00001-channel001m-0017907-0020250
so that means when you register we'll there will be a information asking for your bank account or the another way is before your child is born or even after is up to you okay so you can join the scheme okay by going to our the m s f dot o g o v dot s g website look under baby bonus and join the scheme so when you join ...
23.43
imda-2021-part6-00001-channel001m-0020250-0020963
and um then we will wait for the the the birth of your child <unk> upon the birth then
7.13
imda-2021-part6-00001-channel001m-0020963-0021534
uh then this thing will kick off by crediting into your account
5.71
imda-2021-part6-00001-channel001m-0021534-0021788
uh huh
2.54
imda-2021-part6-00001-channel001m-0022876-0023794
um no i i think because it has to be depending on the birth of the child yeah
9.18
imda-2021-part6-00001-channel001m-0023794-0024033
ah that's correct
2.39
imda-2021-part6-00001-channel001m-0024469-0026485
okay so for the second component is actually what we call the child development account c d a account now for this one again when you register for your your baby you will you will be um it will be you have to initiate to open the c d a account with uh one of the local banks and once the c d a account is
20.16
imda-2021-part6-00001-channel001m-0026485-0028374
open the government will deposit three thousand dollars into this account and then follow by what we call the dollar for dollar <unk> government co matching for each dollar that you credit deposit into the account so for first child the co match will be up to three thousand dollars
18.889999
imda-2021-part6-00001-channel001m-0028789-0030323
uh no second child it will be more so the the three thousand they first <unk> the first three thousand deposit will be the same uh regardless of the child order but the co match that part the co match their part would be increasing so for second child would be up to six thousand dollars
15.34
imda-2021-part6-00001-channel001m-0030935-0032144
uh yes so for c d a account it's meant for the purpose of um supporting the child in terms of the education and healthcare needs
12.09
imda-2021-part6-00001-channel001m-0032971-0034937
um ya in general is about this however there is a list of authorise uh <unk> err <unk> entity that you can so when you visit the place usually they will indicate to you whether c d a account deduction is allowed so these are the places yeah only when they when they have such a
19.66
imda-2021-part6-00001-channel001m-0034937-0035531
uh what do you call a license or authorise usage then you can deduct from c d a c d a account
5.94
imda-2021-part6-00001-channel001m-0036550-0036714
mm well
1.64
imda-2021-part6-00001-channel001m-0037871-0039797
okay for as of the current policy alright so the first and second child is eight thousand dollars each okay uh whereas from third and fourth child would be ten thousand dollars each and the fifth ya fifth and higher child is also ten thousand dollars each
19.26
imda-2021-part6-00001-channel001m-0040582-0040993
uh yes i mean this is the current policy
4.11
imda-2021-part6-00001-channel001m-0041961-0042272
how may i help you in this area
3.11
imda-2021-part6-00001-channel001m-0042703-0043822
okay sure um in this case i would like to ask a couple of questions now um alright so is your wife is your spouse currently employed
11.19
imda-2021-part6-00001-channel001m-0043822-0044281
uh how long has she been serving her current employer
4.59
imda-2021-part6-00001-channel001m-0044711-0045452
okay then in that case yes she's eligible for sixteen weeks of a government paid maternity leave
7.41
imda-2021-part6-00001-channel001m-0045829-0045991
uh huh that's right
1.62
imda-2021-part6-00001-channel001m-0047051-0048230
okay in this case the <unk> the company will continue to pay her salary so the company will be the one who will reimburse apply to for reimbursement from the government
11.79
imda-2021-part6-00001-channel001m-0049928-0051994
okay so for paternity leave now first of all the applicant has to be the child's natural father and the applicant has to be lawfully married to the child's mother at some point of time between conception and birth okay so these are criteria so the next criteria would be now in this case may i ask how long have you been...
20.66
imda-2021-part6-00001-channel001m-0052191-0052782
so in this case you are eligible for two weeks of government paid paternity leave
5.9
imda-2021-part6-00001-channel001m-0053566-0054213
uh ya so you have the so in this case both of you have to apply your leave to your employer
6.46
imda-2021-part6-00001-channel001m-0055997-0058013
now so in this case for paternity leave you can you are only allowed to take these two weeks after the child's date of birth okay and ya and you there are two option you can uh take the leave you can either take it the two weeks in one continuous block however if you were to do so you can only take it within the sixtee...
20.16
imda-2021-part6-00001-channel001m-0058013-0059341
weeks from the child's date of birth okay alternatively you can take the two weeks with flexibilities now in this case you can take at any time as long as mutually agreeable between yourself and your employer
13.28
imda-2021-part6-00001-channel001m-0061247-0062327
sure thank you thank you for calling m s f so if you have further question please feel free to give us a call ya alright mm ya thank you ya you have a good day too sir goodbye
10.8
imda-2021-part6-00002-channel001m-0000165-0000491
call three telco
3.26
imda-2021-part6-00002-channel001m-0001376-0003231
hi lily i'd like to check uh recently i got my monthly bill and i'm shocked to see that uh my phone bill has uh the price the the bill has uh i think is overprice can you help me check
18.549999
imda-2021-part6-00002-channel001m-0003551-0003818
uh i'm aaron lim
2.67
imda-2021-part6-00002-channel001m-0004505-0005014
okay my <unk> mobile number is nine six five eight
5.09
imda-2021-part6-00002-channel001m-0005014-0005322
five eight seven three
3.08
imda-2021-part6-00002-channel001m-0005947-0006123
okay
1.76
imda-2021-part6-00002-channel001m-0008349-0010049
yes i am err that on top of that there's also uh i think there's an overcharge for my data usage my current plan is a twenty gigabyte but then the phone charged me with uh thirty
17
imda-2021-part6-00002-channel001m-0012367-0013154
oh okay and then how much do you charge for the the overtime call
7.87
imda-2021-part6-00002-channel001m-0015275-0016376
okay so can i check with you is there uh possibility that you will help can help me waive off this uh overcharge for this month
11.01
imda-2021-part6-00002-channel001m-0016645-0016908
yes for the data plan
2.63
imda-2021-part6-00002-channel001m-0019659-0021953
uh yes thank you uh can i also check with you uh cause uh next next month i'll be uh going overseas for training and so i might uh use some of the roaming to call back and uh use data can i enquire what kind of uh pricing do you have for that
22.940001
imda-2021-part6-00002-channel001m-0022984-0023741
oh okay and my current plan will be for roaming will be at what price
7.57
imda-2021-part6-00002-channel001m-0025245-0025981
okay and then for calling overseas does it have to depend on what kind of country i'm <unk>
7.36
imda-2021-part6-00002-channel001m-0026514-0027458
okay i will be going to japan for my training so what how much will the call calling overseas back to singapore be
9.45
imda-2021-part6-00002-channel001m-0028239-0029760
okay um i'm also thinking uh of changing my mobile plan can you uh recommend me one that is more suitable for my current position
15.21
imda-2021-part6-00002-channel001m-0030244-0030501
yes please
2.57
imda-2021-part6-00002-channel001m-0030761-0031322
um i'd like to have the iphone iphone twelve
5.61
imda-2021-part6-00002-channel001m-0031322-0031552
yes
2.31
imda-2021-part6-00002-channel001m-0033130-0033423
uh i'd like to have the
2.93
imda-2021-part6-00002-channel001m-0033423-0033635
ten gig one
2.12
imda-2021-part6-00002-channel001m-0036790-0037359
oh okay um for the
5.69
imda-2021-part6-00002-channel001m-0037359-0037987
for the data usage it'll be you said is it is ten gig right
6.28
imda-2021-part6-00002-channel001m-0038231-0038736
okay and does that include uh roaming as well
5.05
imda-2021-part6-00002-channel001m-0039270-0039431
yes
1.61
imda-2021-part6-00002-channel001m-0040203-0041802
okay um if i my budget is a bit lower than the price you gave me just now is there another phone uh on another plan you can uh recommend to me at a lower cost
15.99
imda-2021-part6-00002-channel001m-0042167-0042329
yes
1.62
imda-2021-part6-00002-channel001m-0045033-0045983
okay and if i require more data for the month uh what is the surcharge for the local data
9.5
imda-2021-part6-00002-channel001m-0047036-0047762
okay can i think i will get this phone um do you have all the colours available
7.26
imda-2021-part6-00002-channel001m-0048570-0048905
is this at uh all the outlets
3.35
imda-2021-part6-00002-channel001m-0050573-0051106
uh what will be the price for these uh storage data
5.33
imda-2021-part6-00002-channel001m-0051583-0052675
uh the iphone ya sixty six what's the ya what's the price between the sixty four and one two eight gig
10.92
imda-2021-part6-00002-channel001m-0055122-0056687
oh okay can i think uh can you help me to register for this uh iphone twelve for uh two gig and i'll take the sixty four gigabyte storage space
15.65
imda-2021-part6-00002-channel001m-0057007-0057369
uh want the black colour one
3.62
imda-2021-part6-00002-channel001m-0057369-0057562
yes
1.93
imda-2021-part6-00002-channel001m-0058322-0058567
uh want to pay online
2.46
imda-2021-part6-00002-channel001m-0059227-0059628
will there be an additional charge for delivery
4.01
imda-2021-part6-00002-channel001m-0059628-0060022
okay then i'd like to have a delivery please
3.94
imda-2021-part6-00002-channel001m-0060425-0061904
okay my address is two two four sunset avenue zero eight six five postal code is four two five nine eight zero
14.79
imda-2021-part6-00002-channel001m-0062605-0062951
okay thank you very much
3.45
imda-2021-part6-00002-channel001m-0063149-0063358
uh nothing else
2.09
imda-2021-part6-00002-channel001m-0064046-0064392
okay can that will be good
3.47
imda-2021-part6-00002-channel001m-0064929-0065289
can i pay by google pay
3.6
imda-2021-part6-00002-channel001m-0065289-0065727
okay can that will be great thank you
4.38
imda-2021-part6-00002-channel001m-0065727-0065937
bye bye
2.1
imda-2021-part6-00003-channel001m-0000222-0000551
call one h d b
3.29
imda-2021-part6-00003-channel001m-0001239-0003431
hi i'm adriel here um okay um i'm actually come to this um i i'm staying i just shifted to punggol and i just want to find out about the <unk> the car park um because i i <unk> i drive you see so uh the problem is uh i just want to know what is season parking
21.92
imda-2021-part6-00003-channel001m-0003431-0005322
how much do i actually uh i have to pay and all that i'm actually singaporean and and i also was also trying to get um i'm actually a observer in the grassroot so so i'm like so i i i
18.91
imda-2021-part6-00003-channel001m-0005322-0007348
think i just got my certificate for being a grassroot member in in punggol so i just want to know like because since when you are having a volunteering in the in the service in punggol and and i'm in the grassroot uh i i i heard that they we have a fee waive uh
20.27
imda-2021-part6-00003-channel001m-0007348-0009164
a bit of like uh subsidy on the season parking so i just want to find out uh how do i go about it do i have to write a application or do i have to go to the c c or or how much is it you know all this i would like to find out about it can you please uh help me out
18.15
imda-2021-part6-00003-channel001m-0010514-0011975
mm
14.61
imda-2021-part6-00003-channel001m-0013819-0014182
um eight one two three four
3.63
imda-2021-part6-00003-channel001m-0014721-0014877
yes
1.56
imda-2021-part6-00003-channel001m-0014877-0016072
mmhmm
11.95
imda-2021-part6-00003-channel001m-0016072-0018148
yes correct correct correct so the the the thing is that i <unk> because they have like um because i i i actually got um um drive for a few years i just start started like uh up like about last year so i'm not very sure on this um the the colour code on this car parks
20.76
imda-2021-part6-00003-channel001m-0018148-0020169
you see like season parking you know there's so many like like red blue green you know that there's a lot of coding in the in the car park you see so i seriously can't can you explain to me on this um like the the the red colour what does it mean the white and yellow you know can you please explain to me because i i re...
20.209999
imda-2021-part6-00003-channel001m-0020169-0020936
so and and maybe is it is it because like every colour code as different <unk> amount of money or what
7.67
imda-2021-part6-00003-channel001m-0024756-0026732
mmhmm
19.76
imda-2021-part6-00003-channel001m-0026732-0028783
ah okay so this is a monthly so our payment payment wise uh how do i actually do make my payment is there a way that i uh make my payment or uh but does it go through giro or do i have to go to a x s machine or or can i pay by um ibanking
20.52
imda-2021-part6-00003-channel001m-0028783-0029124
so
3.4
imda-2021-part6-00003-channel001m-0031120-0031593
mmhmm okay
4.72
imda-2021-part6-00003-channel001m-0031968-0032124
mmhmm
1.56
imda-2021-part6-00003-channel001m-0033083-0033235
mm
1.52
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