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0
Topic: Large unauthorized credit card transactions | Relevance: 8
Topic: Large unauthorized credit card transactions
8
11/19/24
Credit card
General-purpose credit card or charge card
Problem with a purchase shown on your statement
Credit card company isn't resolving a dispute about a purchase on your statement
On XX/XX/year> at XXXX, I received a mobile alert on my phone from Citibank regarding my credit card account. The message on my phone states : Free Msg Citi card Did you attempt {$260.00} at XXXX # XXXX on XXXX? XXXX, XXXX. I immediately responded XXXX. I log online to my account and discovered another transaction that...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CITIBANK, N.A.
NY
10940
null
Consent provided
Web
11/19/24
Closed with monetary relief
Yes
null
10,836,068
47
1
Topic: Debt collection threats | Relevance: 2
Topic: Debt collection threats
2
11/18/24
Debt collection
Auto debt
Took or threatened to take negative or legal action
Threatened or suggested your credit would be damaged
According to 15 USC 1692 C ( c ) when a debtor refuses to pay an alleged or valid debt. The creditor must cease and desist all attempts to collect a debt.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CREDIT ACCEPTANCE CORPORATION
MI
48227
null
Consent provided
Web
11/18/24
Closed with explanation
Yes
null
10,831,554
47
2
Topic: Dispute over unauthorized credit card charge | Relevance: 5
Topic: Dispute over unauthorized credit card charge
5
11/22/24
Credit card
General-purpose credit card or charge card
Problem with a purchase shown on your statement
Credit card company isn't resolving a dispute about a purchase on your statement
I was charged XXXX on XX/XX/XXXX from Diners Club for an XXXX XXXX visit on XX/XX/XXXX. They should not have charged me as I have full insurance that paid this claim. I have tried to deal with them several times and sent them the proof that insurance paid, the explanation of benefits, and my insurance company tried to ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
BMO Bank, N.A.
CA
94117
Older American
Consent provided
Web
11/22/24
Closed with explanation
Yes
null
10,900,898
47
3
Topic: Consumer credit report retrieval issues | Relevance: 1
Topic: Consumer credit report retrieval issues
1
11/19/24
Credit reporting or other personal consumer reports
Credit reporting
Unable to get your credit report or credit score
Other problem getting your report or credit score
I am sending my request through this being I have sent in a request for my report but Microbilt act as if they never receive my request. " Please see attached ''
Company has responded to the consumer and the CFPB and chooses not to provide a public response
MicroBilt / PRBC (formerly CL Verify)
MO
631XX
null
Consent provided
Web
11/19/24
Closed with explanation
Yes
null
10,870,894
47
4
Topic: Complaint about inaccurate credit reporting | Relevance: 2
Topic: Complaint about inaccurate credit reporting
2
10/17/24
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
Dear CFPB, I am submitting this formal complaint under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681, and the Fair Credit Billing Act ( FCBA ), 15 U.S.C. 1666, against TransUnion for inaccurately reporting late payments and maintaining erroneous information regarding my XXXX XXXX XXXX account # XXXX. Below, I...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
MA
02124
null
Consent provided
Web
10/17/24
Closed with non-monetary relief
Yes
null
10,470,772
42
5
Topic: Credit report inaccuracies | Relevance: 2
Topic: Credit report inaccuracies
2
10/18/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
Recently I did an investigation on my credit report and found several items on there to be inaccurate. Under 15 U.S. Code 1681e ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report, it shall follow reasonable procedures to assure the maximum possible accuracy of the information conc...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
MS
38654
null
Consent provided
Web
10/18/24
Closed with non-monetary relief
Yes
null
10,505,413
42
6
Topic: Incorrect personal information in credit reports | Relevance: 1
Topic: Incorrect personal information in credit reports
1
10/17/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Personal information incorrect
I'm really not sure what happened. I have mailed off letters to the credit bureaus continuously and thus far I have not gotten a response. My name is XXXX XXXX XXXX and I am filing this complaint for falsely reporting misleading information. There is no third party involved. Please review the uploaded letters.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
VA
23602
null
Consent provided
Web
10/17/24
Closed with explanation
Yes
null
10,483,096
42
7
Topic: Dispute of inaccuracies in credit report | Relevance: 2
Topic: Dispute of inaccuracies in credit report
2
10/18/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
I am formally requesting to dispute the unauthorized and inaccurate information currently appearing on my credit report. After a thorough review of the report, I have identified several significant discrepancies that are not reflective of my actions or financial history. Specifically, these inaccuracies involve account...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TX
78641
null
Consent provided
Web
10/18/24
Closed with non-monetary relief
Yes
null
10,501,469
42
8
Topic: Incorrect mortgage payments and reversals | Relevance: 3
Topic: Incorrect mortgage payments and reversals
3
11/01/24
Mortgage
Home equity loan or line of credit (HELOC)
Trouble during payment process
Trying to communicate with the company to fix an issue while managing or servicing your loan
On XX/XX/year>. Shellpoint mortgage credit payments to my mortgage in error {$330.00}, {$120.00} and {$50.00}. I confirmed with servicing that I did not make payments on XX/XX/year>. Shellpoint reversed payments of {$330.00}, {$150.00}, {$50.00} and additionally reversed {$330.00} and {$100.00}. I contacted Shellpoint ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Shellpoint Partners, LLC
IL
60914
null
Consent provided
Web
11/01/24
Closed with explanation
Yes
null
10,655,889
44
9
Topic: Incorrect account status on credit report | Relevance: 1
Topic: Incorrect account status on credit report
1
10/18/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
I have a goal of getting a house as soon as possible but the stuff on my credit report will really put me in trouble. This is XXXX XXXX please do not refute my complaint by stating that I filed this by some other means than myself. There is no third party involved. The stuff on my credit report is wrong and Under 15 U....
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
MD
21209
null
Consent provided
Web
10/18/24
Closed with non-monetary relief
Yes
null
10,482,350
42
10
Topic: Dispute over inaccuracies in credit report | Relevance: 2
Topic: Dispute over inaccuracies in credit report
2
10/17/24
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
I have sent several letters and none of these companies are providing me with correct verified information. I am attempting to get this resolved one more time before I pursue legal action. My SSN has been used without my authorization!! In addition, all bureaus are in violation! Please see XXXX XXXX of the account li...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
IL
60660
null
Consent provided
Web
10/17/24
Closed with non-monetary relief
Yes
null
10,487,792
42
11
Topic: Dispute over charged-off account and verification issues | Relevance: 2
Topic: Dispute over charged-off account and verification issues
2
11/22/24
Credit card
General-purpose credit card or charge card
Other features, terms, or problems
Other problem
XXXX XXXX. Escalations Representative XXXX XXXX XXXX Office Wells Fargo XXXX XXXX XXXX XXXX XXXX, SD XXXX Subject : Pre-Arbitration Dispute and Demand for Remedy Wells Fargo Case Number : XXXX CFPB Case Number : XXXX Dear XXXX XXXX XXXX I am writing to respond to your letter dated XX/XX/XXXX, concerning my dispute ove...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
WELLS FARGO & COMPANY
AZ
85048
null
Consent provided
Web
11/22/24
Closed with explanation
Yes
null
10,894,536
47
12
Topic: Incorrect account status in credit reports | Relevance: 1
Topic: Incorrect account status in credit reports
1
10/17/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
Repeated failures to meet established deadlines and timelines for updates and reporting on the bureau 's handling of this investigation, most recently the unmet 30-day deadline stated in your previous memo.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CA
94114
null
Consent provided
Web
10/17/24
Closed with non-monetary relief
Yes
null
10,487,512
42
13
Topic: Issues with releasing vehicle title after loan payment | Relevance: 2
Topic: Issues with releasing vehicle title after loan payment
2
11/22/24
Vehicle loan or lease
Loan
Problems at the end of the loan or lease
Unable to receive car title or other problem after the loan is paid off
I contacted this company trying to get them to release the electronic title so Idaho could send me my title after paying my truck off in XXXX, XXXX ( it is now XXXX, XXXX ). XXXX XXXX refused to contact XXXX to release the title via ELT program after financing my truck through them and paying over {$XXXX}. I stil...
Company believes the complaint provided an opportunity to answer consumer's questions
Reliable Credit Association, Inc.
WY
830XX
null
Consent provided
Web
11/22/24
Closed with explanation
Yes
null
10,898,449
47
14
Topic: Fraudulent credit inquiries | Relevance: 3
Topic: Fraudulent credit inquiries
3
10/18/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
I recently reviewed a copy of my credit report and noticed i had fraudulent account on my report.Please remove these accounts from my report, they are hurting my ability to obtain credit : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
AZ
85323
null
Consent provided
Web
10/18/24
Closed with non-monetary relief
Yes
null
10,505,374
42
15
Topic: Large electronic payment on credit card | Relevance: 8
Topic: Large electronic payment on credit card
8
11/22/24
Credit card
Store credit card
Advertising and marketing, including promotional offers
Didn't receive advertised or promotional terms
On XX/XX/XXXX Citibank Charged For Deferred Interest Of {$490.00} For XXXX XXXX with XXXX interest Expiring In XXXX XXXX. Debtor paid this promotional balance in-full in lump sum payment On XXXX XXXX, XXXX ( {$1400.00} Electronic Applied To This Selected Full Balance, Which Was Checked Online For Payment Application ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CITIBANK, N.A.
OH
43551
null
Consent provided
Web
11/22/24
Closed with monetary relief
Yes
null
10,899,588
47
16
Topic: Identity theft and fraudulent account reporting | Relevance: 3
Topic: Identity theft and fraudulent account reporting
3
10/16/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
XXXX XXXX XXXX XXXX XXXX XXXX, Pa XXXX Trans Union LLC XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX, PA XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX RE : XXXX To Whom It May Concern, I am writing to formally notify you of the unlawful reporting of fraudulent accounts on my consumer ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
PA
19138
null
Consent provided
Web
10/16/24
Closed with non-monetary relief
Yes
null
10,474,050
42
17
Topic: Complaint about unresolved credit card issues | Relevance: 2
Topic: Complaint about unresolved credit card issues
2
11/20/24
Credit card
General-purpose credit card or charge card
Trouble using your card
Can't use card to make purchases
re : COMPLAINT ID XXXX SUBMITTED ON XX/XX/year> Barclay did XXXX to resolve the issue ( Fact ) that they are lying. Barclay did NOTHING to resolve the BULLY tactics they are using. Barclay did NOTHING to resolve the issue ( Fact ) that the XXXX company had an issue of Possible Fraud with ( Barclay ) NOT with me. Yet...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
BARCLAYS BANK DELAWARE
TX
775XX
null
Consent provided
Web
11/26/24
Closed with explanation
Yes
null
10,842,029
47
18
Topic: Access to credit report issues | Relevance: 1
Topic: Access to credit report issues
1
10/16/24
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
No access to my credit report I have sent multiple requests to access my credit report, and your company stated did not provide correct information, in which I have provided accurate and updated information from Identity Theft. gov. I have attached Police report, XXXX police report is not signed it has to be approved c...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
AZ
85018
null
Consent provided
Web
10/16/24
Closed with explanation
Yes
null
10,474,619
42
19
Topic: Dispute over unauthorized large charge on credit card | Relevance: 8
Topic: Dispute over unauthorized large charge on credit card
8
11/18/24
Credit card
General-purpose credit card or charge card
Problem with a purchase shown on your statement
Credit card company isn't resolving a dispute about a purchase on your statement
On XX/XX/XXXX I was trying to hook up my new XXXX printer and was unsuccessful. I scanned a QR code provided by XXXX and called a number for XXXX Support. A man by the name of XXXX XXXX came on and took control of my laptop, showing me I had viruses. They charged me {$190.00} to clean up the viruses and told me I neede...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
U.S. BANCORP
WI
53216
Older American
Consent provided
Web
11/18/24
Closed with monetary relief
Yes
null
10,872,232
47
20
Topic: Large Escrow Fund Release Issue | Relevance: 8
Topic: Large Escrow Fund Release Issue
8
11/20/24
Mortgage
Conventional home mortgage
Trouble during payment process
Escrow, taxes, or insurance
My house flooded in XXXX due to hurricane XXXX. My insurance company made payment for the damage to my mortgage company. I was initially serviced thru another company but Roundpoint Mortgage Service took over my mortgage. Since XXXX of this year ( over 10 months ), I've been requesting release of {$74000.00} in funds h...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
RoundPoint Mortgage Servicing LLC
FL
33914
null
Consent provided
Web
11/20/24
Closed with explanation
Yes
null
10,854,054
47
21
Topic: Identity theft and incorrect reporting on credit reports | Relevance: 1
Topic: Identity theft and incorrect reporting on credit reports
1
10/16/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I am a victim of identity theft, and XXXX XXXX has been reporting a fraudulent account opened in my name, despite receiving three direct requests from me to investigate and stop reporting it to the credit reporting agencies ( CRAs ). Both XXXX and XXXX XXXX were asked to certify that the information is inaccurate, but ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CA
93036
Servicemember
Consent provided
Web
10/16/24
Closed with non-monetary relief
Yes
null
10,476,988
42
22
Topic: Consumer dispute over inaccurate credit report entries | Relevance: 2
Topic: Consumer dispute over inaccurate credit report entries
2
10/17/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
I reviewed my Consumer Reports and noticed that I had two late payments on an account that I was never late for Consumer Reporting Agencies have assumed a vital role and have a responsibility to report Consumer information to the best of their ability with Maximum Accuracy. I have never been late on payments for the ac...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
PR
00676
null
Consent provided
Web
10/17/24
Closed with non-monetary relief
Yes
null
10,484,660
42
23
Topic: Unauthorized credit inquiries | Relevance: 2
Topic: Unauthorized credit inquiries
2
10/18/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX FL XXXX XXXX To : XXXX Disputes XXXX XXXX XXXX XXXX, GA XXXX TransUnion XXXX XXXX XXXX XXXX XXXX, PA XXXX Subject XXXX Immediate Removal of Unauthorized Inquiries from My Credit Report To Whom It May Concern, I am writing to demand the immediate removal of several unauthoriz...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
FL
32308
null
Consent provided
Web
10/18/24
Closed with non-monetary relief
Yes
null
10,484,700
42
24
Topic: Complaint about inaccurate late payment entries on credit report | Relevance: 1
Topic: Complaint about inaccurate late payment entries on credit report
1
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
XX/XX/XXXX Subject : Complaint Regarding Inaccurate Late Payment Entry on Credit Report. Dear CFPB, I am filing a formal complaint against TransUnion for failing to correct inaccurate information regarding late payments reported on my credit report for the account XXXX with XXXX XXXX. Despite multiple requests for ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TX
77504
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,579,175
43
25
Topic: Identity theft and unauthorized transactions | Relevance: 7
Topic: Identity theft and unauthorized transactions
7
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Was not notified of investigation status or results
In the quiet humdrum of everyday life, a sudden jolt shattered the tranquility : I had become a victim of identity theft. Like a thief in the night, unseen hands had stolen my personal information, plunging me into a bewildering maze of uncertainty. With each fraudulent transaction and unauthorized account, the breach ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
LA
XXXXX
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,579,356
43
26
Topic: Large additional fees added to loan contract | Relevance: 5
Topic: Large additional fees added to loan contract
5
11/16/24
Vehicle loan or lease
Loan
Managing the loan or lease
Problem with fees charged
I had additional fees added to my contract. A service contract which I never used was added in order to get the loan. I was told that the down payment was XXXX price then when I went to pick up the suv i was told that I had to pay more toward the down payment in order to drive off.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CREDIT ACCEPTANCE CORPORATION
NY
110XX
Servicemember
Consent provided
Web
11/16/24
Closed with explanation
Yes
null
10,825,446
46
27
Topic: Unauthorized credit card and loan applications | Relevance: 3
Topic: Unauthorized credit card and loan applications
3
11/16/24
Credit card
General-purpose credit card or charge card
Getting a credit card
Card opened without my consent or knowledge
We have received notices from Wells Fargo and XXXX that Credit Cards were applied ( and opened at Wells ). A personal loan was applied for and denied at XXXX. I have contacted each of the banks to have the account closed and verify there are no open accounts
Company has responded to the consumer and the CFPB and chooses not to provide a public response
WELLS FARGO & COMPANY
NY
144XX
Older American
Consent provided
Web
11/16/24
Closed with non-monetary relief
Yes
null
10,819,963
46
28
Topic: Large withdrawal for annual fee | Relevance: 7
Topic: Large withdrawal for annual fee
7
11/14/24
Credit card
General-purpose credit card or charge card
Closing your account
Can't close your account
I applied for a Barclays XXXX XXXX credit card in XX/XX/year> and I was approved. After receiving the card I was unable to activate and received a message to contact Barclays who requested additional information to confirm my identity. One of the items they requested was either A ) A utility bill with my name or B ) A...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
BARCLAYS BANK DELAWARE
FL
32043
Older American
Consent provided
Web
11/14/24
Closed with monetary relief
Yes
null
10,794,888
46
29
Topic: Credit report inaccuracies | Relevance: 1
Topic: Credit report inaccuracies
1
11/26/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
XXXX. SUNRISE CREDIT SERVICES Account number : XXXX - account reported inaccurately, please remove from credit report. XXXX. XXXX XXXX Account number : XXXX -account reported inaccurately please update or remove from credit report XXXX. XXXX XXXX XXXX XXXX Account number : XXXX -account reported inaccurately please u...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
SUNRISE CREDIT SERVICES, INC
MI
48073
null
Consent provided
Web
11/26/24
Closed with explanation
Yes
null
10,941,285
48
30
Topic: Large unauthorized withdrawals from a checking account | Relevance: 10
Topic: Large unauthorized withdrawals from a checking account
10
11/26/24
Checking or savings account
Checking account
Managing an account
Deposits and withdrawals
On XX/XX/year>, I received a text message on my phone asking me if I had authorized a charge to my debit card. I immediately responded with No, and received another text message that an agent would be contacting me. I received a phone call from a Wells Fargo number on my caller ID and so I answered, and they said they ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
WELLS FARGO & COMPANY
UT
84032
null
Consent provided
Web
11/26/24
Closed with explanation
Yes
null
10,933,325
48
31
Topic: Mortgage payment deferral issues causing financial strain | Relevance: 3
Topic: Mortgage payment deferral issues causing financial strain
3
11/16/24
Mortgage
Conventional home mortgage
Trouble during payment process
Trying to communicate with the company to fix an issue while managing or servicing your loan
I needed a little help with my mortgage payment and called to ask them if I could defer XXXX of the payments to the back of the loan. I have done this before, where I only pay the interest and they were able to put that toward the back of my loan. I advised the rep at select portfolio mortgage company, that I didn't wa...
Company believes it acted appropriately as authorized by contract or law
SELECT PORTFOLIO SERVICING, INC.
FL
34698
null
Consent provided
Web
11/16/24
Closed with explanation
Yes
null
10,821,720
46
32
Topic: Large funds not received from closed account | Relevance: 7
Topic: Large funds not received from closed account
7
11/20/24
Checking or savings account
Checking account
Closing an account
Funds not received from closed account
Dear Sir or Madam, After months of back and forth with Citi Bank, I was able to verify my identity with the fraud department on XXXX XX/XX/2024. I was told by XXXX XXXX that my account was set for closure and within XXXX days I would receive a check in the mail of the balance in my closed account. I waited patiently an...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CITIBANK, N.A.
NC
281XX
null
Consent provided
Web
11/20/24
Closed with explanation
Yes
null
10,846,665
47
33
Topic: Dispute over inaccurate credit report entries | Relevance: 3
Topic: Dispute over inaccurate credit report entries
3
11/15/24
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
After reviewing my XXXX XXXX XXXX I notice negative reporting from several different banks, I'm not familiar with. I sent a dispute to ews asking for validation of the negative accounts being reported. In response, they sent a letter indicating the accounts were accurate, complete and was verified. However, I did not r...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CITIBANK, N.A.
CA
91202
null
Consent provided
Web
11/15/24
Closed with explanation
Yes
null
10,809,357
46
34
Topic: Debt collection for incorrect amount | Relevance: 2
Topic: Debt collection for incorrect amount
2
11/25/24
Debt collection
Telecommunications debt
False statements or representation
Attempted to collect wrong amount
Credit Control LLC is trying to collect and incorrect amount of {$150.00} which they justified by saying it has non-interest fees charged.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Credit Control, LLC
TX
XXXXX
null
Consent provided
Web
11/25/24
Closed with explanation
Yes
null
10,927,825
48
35
Topic: Unauthorized credit inquiries | Relevance: 3
Topic: Unauthorized credit inquiries
3
11/15/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
I noticed XXXX hard inquiries for a vehicle loan or credit loan on my credit in XXXX of XXXX. The issue is, I already own a vehicle that has been keeping my expenses much lower than getting a car payment. Its a bit unfortunate that information is easily accessible in the internet age. Hopefully, more secure measures wi...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CREDIT ACCEPTANCE CORPORATION
GA
30344
null
Consent provided
Web
11/15/24
Closed with explanation
Yes
null
10,812,557
46
36
Topic: Payment processing issues with mortgage payments | Relevance: 3
Topic: Payment processing issues with mortgage payments
3
11/14/24
Mortgage
Conventional home mortgage
Trouble during payment process
Payment process
New Rez account # XXXX XXXX XXXX- they took over my account last summer. XXXX XXXX I made a payment but apparently the payment address for the ACH was changed. I have XXXX XXXX XXXX ( XXXX ) cancel that payment and reissue to the new address on XX/XX/year>. New Rez said they didn't receive it. XXXX faxed them proof of...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Shellpoint Partners, LLC
ID
83815
null
Consent provided
Web
11/14/24
Closed with explanation
Yes
null
10,796,875
46
37
Topic: Issues with large payments and reversals in a HELOC account | Relevance: 8
Topic: Issues with large payments and reversals in a HELOC account
8
11/14/24
Mortgage
Home equity loan or line of credit (HELOC)
Trouble during payment process
Payment process
My HELOC was sold to Shellpoint during my XXXX XXXX bankruptcy. I have been making payments every month still. But the payments were hold in an " unapplied fund '' account while my bankruptcy was active. And on XX/XX/XXXX, the payments for XXXX, XXXX, XXXX were finally applied to my account balance. And the ending bal...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Shellpoint Partners, LLC
CA
94520
null
Consent provided
Web
11/14/24
Closed with explanation
Yes
null
10,796,906
46
38
Topic: Incorrect information on credit report | Relevance: 1
Topic: Incorrect information on credit report
1
10/16/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
Upon reviewing my credit report, I have identified inaccurate accounts that need reporting and correction through your company.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TX
761XX
null
Consent provided
Web
10/16/24
Closed with non-monetary relief
Yes
null
10,474,350
42
39
Topic: Inaccurate credit reports affecting credit access | Relevance: 2
Topic: Inaccurate credit reports affecting credit access
2
10/16/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
My credit reports are inaccurate. These inaccuracies are causing creditors to deny me credit. You have the duty to report accurate information about consumers. Please investigate these accounts and inquires and update these accounts accordingly to avoid future litigation.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
IN
XXXXX
null
Consent provided
Web
10/16/24
Closed with non-monetary relief
Yes
null
10,476,286
42
40
Topic: Incorrect fraudulent accounts on credit report | Relevance: 2
Topic: Incorrect fraudulent accounts on credit report
2
10/16/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I recently reviewed a copy of my credit report and notice i had faudelent accounts on my reports, Please remove these accounts from my report, they are hurting my ability to obtain credit.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
FL
33172
null
Consent provided
Web
10/16/24
Closed with explanation
Yes
null
10,469,790
42
41
Topic: Unauthorized credit inquiries | Relevance: 3
Topic: Unauthorized credit inquiries
3
10/16/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
I am not aware of any such inquiries, thus it looks that this one is unauthorized and false. Please act right now to resolve this problem.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NY
11412
null
Consent provided
Web
10/16/24
Closed with explanation
Yes
null
10,469,686
42
42
Topic: Complaint about inaccurate late payment entries on credit report | Relevance: 1
Topic: Complaint about inaccurate late payment entries on credit report
1
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
XX/XX/XXXX Subject : Complaint Regarding Inaccurate Late Payment Entry on Credit Report. Dear CFPB, I am filing a formal complaint against TransUnion for failing to correct inaccurate information regarding late payments reported on my credit report for the account XXXX with XXXX XXXX. Despite multiple requests for ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TX
77504
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,579,177
43
43
Topic: Data breach resulting in fraudulent credit inquiries | Relevance: 2
Topic: Data breach resulting in fraudulent credit inquiries
2
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I am writing to formally notify you that I am a victim of a data breach, which has resulted in fraudulent credit inquiries appearing on my credit report. I request that the following inquiries be blocked and deleted from my credit file under 15 USC 1681c-2 ( a ) and FCRA 605 ( b ). XXXX XXXX XXXX XXXX XXXX XXXX XXXX X...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
LA
70737
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,578,919
43
44
Topic: Unauthorized accounts on credit report | Relevance: 2
Topic: Unauthorized accounts on credit report
2
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
I discovered accounts reporting that I don't recognize when I recently looked at my credit report.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
GA
30032
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,578,832
43
45
Topic: Complaint about inaccurate late payment entry on credit report | Relevance: 1
Topic: Complaint about inaccurate late payment entry on credit report
1
10/18/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
XX/XX/XXXX Subject : Complaint Regarding Inaccurate Late Payment Entry on Credit Report. Dear CFPB, I am writing to file a formal complaint against TransUnion regarding an inaccurate late payment entry on my credit report that has not been resolved despite my attempts to rectify the issue. Account Information : Cre...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
FL
33971
null
Consent provided
Web
10/18/24
Closed with non-monetary relief
Yes
null
10,504,877
42
46
Topic: Incorrect account status on credit report | Relevance: 1
Topic: Incorrect account status on credit report
1
10/16/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
Hello, I recently received a copy of my XXXX credit report. I explained to the credit bureau that reporting late on my credit report is illegal per the fair credit reporting act. I clearly explained that they were in violation of the law under 15 USC 1681B permissible purpose of consumer report this is a {$1000.00} CFP...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
MS
393XX
null
Consent provided
Web
10/16/24
Closed with non-monetary relief
Yes
null
10,470,029
42
47
Topic: Complaint about unauthorized accounts on credit report | Relevance: 2
Topic: Complaint about unauthorized accounts on credit report
2
10/17/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
" I am writing to formally file a complaint regarding unauthorized accounts that persist on my credit report despite my repeated efforts to have them removed. These accounts are causing significant damage to my financial reputation and overall well-being. It is evident that the inclusion of these fraudulent items viola...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NC
27804
null
Consent provided
Web
10/17/24
Closed with non-monetary relief
Yes
null
10,485,766
42
48
Topic: Incorrect account information on credit report | Relevance: 1
Topic: Incorrect account information on credit report
1
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
I lodged a complaint with these Bureaus a month ago, but unfortunately, the inaccurate information on my report still remains. I haven't received any communication from the Bureaus, except for the notification that you sent stating that the company has responded to my complaint. How can I be certain that they have thor...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CA
90278
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,573,036
43
49
Topic: Incorrect information on credit report due to identity theft | Relevance: 2
Topic: Incorrect information on credit report due to identity theft
2
10/17/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
" After reviewing my consumer report, I noticed that there was still late payment on my consumer report which have never been late because the creditor failed to provide any proof or evidence so this needs to be corrected immediately to paid as agreed and never late. This account is related to a transaction and experie...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
SC
XXXXX
null
Consent provided
Web
10/17/24
Closed with non-monetary relief
Yes
null
10,486,918
42
50
Topic: Credit report dispute resolution delay | Relevance: 2
Topic: Credit report dispute resolution delay
2
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Investigation took more than 30 days
I previously submitted a letter addressing the inaccuracies and unfamiliar items on my credit report. However, it has now been over 30 days, and I have not received a response. It appears my disputes are being disregarded, which raises serious concerns. Under Section 611 ( a ) of the Fair Credit Reporting Act ( FCRA ),...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
MS
39157
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,573,488
43
51
Topic: Request to remove inaccurate information from credit report | Relevance: 1
Topic: Request to remove inaccurate information from credit report
1
11/24/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Texas XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX Subject : REQUEST LETTER TO REMOVE INACCURATE INFORMATION To Whom It May Concern, Please accept this formal letter as my first request to investigate and remove derogatory accounts/items from my consumer report. After, a careful review of ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Velocity Portfolio Group
TX
77082
null
Consent provided
Web
11/24/24
Closed with explanation
Yes
null
10,906,185
47
52
Topic: Incorrect information on credit report | Relevance: 1
Topic: Incorrect information on credit report
1
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I am writing to formally request the blocking and deletion of specific accounts and inquiries from my credit report pursuant to 15 USC 1681c-2 ( a ) and FCRA 605 ( b ), as I am a victim of a data breach. The following accounts are involved : Accounts : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NJ
08902
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,573,039
43
53
Topic: Identity theft and missing information on credit report | Relevance: 2
Topic: Identity theft and missing information on credit report
2
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information is missing that should be on the report
I hope you're doing well. I've run into a bit of a problem. While going through my credit report, I noticed some things that don't seem quite right, and it appears my identity have been stolen online. My nephew, who's studying XXXX XXXX, helped me out by finding a way to check if my XXXX emails were involved in this br...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
IL
60620
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,572,789
43
54
Topic: Incorrect credit reporting | Relevance: 2
Topic: Incorrect credit reporting
2
11/18/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
Automotive Credit Corp. is falsely reporting I owe them. the truck that was on the loan was totaled XXXXXXXX XXXX Paid their portion And Gap paid theirs. A.C.C falsely reported on my credit and owed amount and I disputed it and was found correct. Not days after they added another owed amount like I missed a payment in...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
AUTOMOTIVE CREDIT CORPORATION
MN
55414
Older American
Consent provided
Web
11/21/24
Closed with explanation
Yes
null
10,854,477
47
55
Topic: Court order regarding credit report misuse | Relevance: 2
Topic: Court order regarding credit report misuse
2
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
On XX/XX/XXXX of XXXX We went to court over this .One the order the order is blank. A copy of this order was sent to all credit reporting agencies. And the child support on that amount is not social security number. All credit reporting agencies will receive this and so will the child support registry in XXXX. If is fo...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CO
801XX
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,572,755
43
56
Topic: Credit report error correction | Relevance: 2
Topic: Credit report error correction
2
10/18/24
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
TransUnion send me update on XX/XX/year> that account was deleted, looked at my consumer report as of XX/XX/year> and still showing on consumer report needs to be fixed asap! TransUnion is causing me hardship
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NC
28540
null
Consent provided
Web
10/18/24
Closed with explanation
Yes
null
10,483,532
42
57
Topic: Incorrect information on credit report | Relevance: 1
Topic: Incorrect information on credit report
1
10/17/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information is missing that should be on the report
I recently reviewed my consumer report and identified several inaccuracies that must be corrected immediately. These errors have caused me significant distress, and I demand swift resolution to ensure my consumer rights under the Fair Credit Reporting Act ( FCRA ) are upheld.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
WI
53224
null
Consent provided
Web
10/17/24
Closed with non-monetary relief
Yes
null
10,482,292
42
58
Topic: Unrecognized credit inquiries | Relevance: 2
Topic: Unrecognized credit inquiries
2
10/17/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
I require your help to address this incorrect account on my credit report. This has negatively affected my reputation, and Im counting on your support. Your improper management of my credit report has left me in a dire situation, and the inaccurate details have ruined my reputation. Its vital that you fix these issues ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
null
XXXXX
null
Consent provided
Web
10/17/24
Closed with explanation
Yes
null
10,490,776
42
59
Topic: Credit report dispute verification issues | Relevance: 2
Topic: Credit report dispute verification issues
2
10/16/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
Subject : Request for Reinvestigation and Detailed Description of Verification Methods Dear Consumer Financial Protection Bureau, I am writing to file a formal complaint regarding the handling of my credit report dispute by credit agency. Despite my efforts to resolve inaccuracies on my credit report, I have encountere...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
GA
313XX
null
Consent provided
Web
10/16/24
Closed with explanation
Yes
null
10,473,807
42
60
Topic: Large direct deposit and cash bonus dispute | Relevance: 7
Topic: Large direct deposit and cash bonus dispute
7
11/19/24
Checking or savings account
Checking account
Opening an account
Didn't receive terms that were advertised
BMO online banking advertised a bonus promotion of {$500.00} code XXXX to new Relationship Checking customer will be deposited to the account should a direct deposit of at least {$7500.00} occurred within 90 days of the account opening. On about XX/XX/XXXX I opened a checking and savings with BMO. XXXX XXXX was the ban...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
BMO Bank, N.A.
TX
77379
null
Consent provided
Web
11/19/24
Closed with explanation
Yes
null
10,837,769
47
61
Topic: Incorrect information on credit report | Relevance: 1
Topic: Incorrect information on credit report
1
10/16/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I am submitting a request as a consumer and would like to ensure that my personal information on file is up to dateandaccurate.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NY
10472
null
Consent provided
Web
10/16/24
Closed with non-monetary relief
Yes
null
10,469,663
42
62
Topic: Consumer dispute resolution for inaccuracies in credit reports | Relevance: 1
Topic: Consumer dispute resolution for inaccuracies in credit reports
1
10/16/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
Under 15 USC 1681i ( a ) ( 1 ) ( A ) subject to subsection ( f ) and except as provided in subsection ( g ), If the completeness or accuracy of any item of information contained in a consumer 's file at a consumer reporting agency is disputed by the consumer and the consumer notifies the agency directly or indirectly t...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
FL
33062
null
Consent provided
Web
10/16/24
Closed with non-monetary relief
Yes
null
10,481,441
42
63
Topic: Credit report dispute and request for account deletion | Relevance: 1
Topic: Credit report dispute and request for account deletion
1
10/16/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
Subject : Final Follow-Up Regarding XXXX XXXX Disputes and Request for Immediate Deletion and Block under Section 605C of the Fair Credit Reporting Act ( FCRA ) I am writing to follow up on my previous disputes and requests regarding the removal of accounts from my credit report under Section 605C of the Fair Credit Re...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TX
787XX
null
Consent provided
Web
10/16/24
Closed with explanation
Yes
null
10,469,055
42
64
Topic: Debt collection dispute | Relevance: 2
Topic: Debt collection dispute
2
11/24/24
Debt collection
I do not know
False statements or representation
Attempted to collect wrong amount
CKS Prime Investments is reporting a collection account on my consumer report that has not been verified or properly validated. This is a violation of the FCRA AND FDCPA. THIS ACCOUNT IS STILL REPORTING ON MY CONSUMER REPORT AND MUST BE DELETED IMMEDIATELY. IF THIS ACCOUNT IS NOT DLETED WITHIN THE TIME GIVEN IN THE DIS...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Velocity Portfolio Group
OH
44511
null
Consent provided
Web
11/24/24
Closed with explanation
Yes
null
10,907,772
47
65
Topic: Credit report error correction | Relevance: 2
Topic: Credit report error correction
2
10/26/24
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
Im certain I make my payments on time, but I dont know why this company is reporting late payments for some months. As per USC 1666b, any billing error should be corrected, showing my payments were made as agreed.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
IL
60409
null
Consent provided
Web
10/26/24
Closed with non-monetary relief
Yes
null
10,574,274
43
66
Topic: Incorrect account information on credit report | Relevance: 1
Topic: Incorrect account information on credit report
1
11/29/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
This creditor engaged in abusive, deceptive, and unfair practices of the FDCPA which it prohibits. According to 15 USC 1666b it is a billing error I did not receive a statement 21 days before the late payment error. If finance charge included, there should be no late payments pursuant 15 USC 1605 ( a ) due to finance c...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CITIBANK, N.A.
MD
20904
null
Consent provided
Web
11/29/24
Closed with non-monetary relief
Yes
null
10,971,037
48
67
Topic: Identity theft and fraudulent accounts on credit report | Relevance: 2
Topic: Identity theft and fraudulent accounts on credit report
2
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
I recently reviewed a copy of my credit report. I was shocked to see that I have been a victim of identity theft. I found numerous accounts on my credit report that were not opened by me. I am in the process of buying a home for my family and this has been hurting me. Please remove these fraudulent accounts and inquiri...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
MA
02021
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,573,034
43
68
Topic: Credit report dispute resolution | Relevance: 2
Topic: Credit report dispute resolution
2
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Investigation took more than 30 days
I previously submitted a letter addressing the inaccuracies and unfamiliar items on my credit report. However, it has now been over 30 days, and I have not received a response. It appears my disputes are being disregarded, which raises serious concerns. Under Section 611 ( a ) of the Fair Credit Reporting Act ( FCRA ),...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TX
77070
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,572,719
43
69
Topic: Debt collection dispute over inflated amount | Relevance: 3
Topic: Debt collection dispute over inflated amount
3
11/22/24
Debt collection
Rental debt
False statements or representation
Attempted to collect wrong amount
XXXX XXXX XXXX XXXX at XXXX XXXX XXXX located in XXXX XXXX CO is currently under investigation by XXXX XXXX XXXX XXXX for XXXX civil/disability discrimination complaint. Prior to HUD taking action on my behalf, I was a long-time tenant at XXXX XXXX XXXX which my tenancy ended XX/XX/XXXX after providing a 30 day notice ...
Company believes it acted appropriately as authorized by contract or law
Carter-Young, Inc.
CO
80524
null
Consent provided
Web
11/26/24
Closed with explanation
Yes
null
10,901,419
47
70
Topic: Incorrect late payment reporting | Relevance: 2
Topic: Incorrect late payment reporting
2
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
Hello Sir/Madam, I recently viewed my credit report and noticed an incorrect or inaccurate report from a consumer reporting agency that I had a 30-day late payment with XXXX XXXX XXXX in XX/XX/XXXX . I have contacted XXXX XXXX XXXX by phone, and they told me to dispute this with all 3 credit bureau reporting agencies. ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NC
287XX
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,573,033
43
71
Topic: Large withdrawal attempt and unresolved account closure issues | Relevance: 7
Topic: Large withdrawal attempt and unresolved account closure issues
7
11/16/24
Checking or savings account
Checking account
Closing an account
Funds not received from closed account
On XX/XX/year> I had {$6700.00} in my Citibank Checking account. I attempted to pay a bill via wire transfer to XXXX XXXX XXXX XXXX for {$6600.00}. I successfully answered questions from the fraud department about the wire transfer. ( I initially missed the call, but I called them back and answered their questions. ) E...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CITIBANK, N.A.
MD
21212
null
Consent provided
Web
11/16/24
Closed with monetary relief
Yes
null
10,820,513
46
72
Topic: Incorrect credit inquiries | Relevance: 2
Topic: Incorrect credit inquiries
2
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
Im reaching out for your help regarding the incorrect account listed on my credit report. This situation has damaged my reputation, and I urgently need your help. The way youve handled my credit report has left me struggling, as the inaccurate information has seriously tarnished my reputation. Its crucial that these er...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NY
11412
null
Consent provided
Web
10/25/24
Closed with explanation
Yes
null
10,575,451
43
73
Topic: Loan dispute and unauthorized information sharing | Relevance: 3
Topic: Loan dispute and unauthorized information sharing
3
11/18/24
Vehicle loan or lease
Loan
Managing the loan or lease
Problem with fees charged
I opened a loan with Hyundai Motor Finance in XXXX. I attempted to trade in the vehicle with a different company on a different vehicle. The new dealership called Hyundai Motor Finance for a payoff amount and the employee of Hyundai Motor Finance gave information from my account to the new company without permission an...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
HYUNDAI CAPITAL AMERICA
LA
706XX
null
Consent provided
Web
11/18/24
Closed with explanation
Yes
null
10,872,523
47
74
Topic: Debt collection dispute over incorrect amount | Relevance: 2
Topic: Debt collection dispute over incorrect amount
2
11/21/24
Debt collection
I do not know
False statements or representation
Attempted to collect wrong amount
This was paid after being charged off.They are reporting inaccurate information, the account is reporting years of late payments after being in collections
Company believes it acted appropriately as authorized by contract or law
January Technologies, Inc
FL
336XX
null
Consent provided
Web
11/21/24
Closed with explanation
Yes
null
10,885,922
47
75
Topic: Identity theft and fraudulent credit accounts | Relevance: 3
Topic: Identity theft and fraudulent credit accounts
3
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I am filing this FTC Identity Theft Affidavit to report a fraudulent account appearing on my consumer FICO credit report which I do not recognize as reported and which are the result of identity theft and fraud. These fraudulent accounts consist of a personal credit card account opened at XXXX XXXX XXXX around XX/XX/y...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
GA
30319
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,573,490
43
76
Topic: Large unexpected deposit from a flex loan | Relevance: 8
Topic: Large unexpected deposit from a flex loan
8
11/18/24
Credit card
General-purpose credit card or charge card
Other features, terms, or problems
Other problem
XX/XX/XXXX I woke up to a large deposit of {$11000.00} in my XXXX checking account. Having no idea where the money came from, I eventually tracked it down. It was from a " Flex Loan '' from Citibank that was issued to me through my credit card. I never opened this loan. I never requested it. I don't even know what ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CITIBANK, N.A.
CA
90068
null
Consent provided
Web
11/18/24
Closed with explanation
Yes
null
10,870,880
47
77
Topic: Dispute over inaccuracies in credit report due to incorrect late payment information. | Relevance: 2
Topic: Dispute over inaccuracies in credit report due to incorrect late payment information.
2
11/18/24
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
This is a follow to the closed complaint from Shellpoint on XX/XX/XXXX. They responded as a stall but did not acknowledge that the dates were different in my subsequent complaint. On XX/XX/XXXX I submitted a new complaint to Shellpoint mortgage services and mentioned in that complaint that it was not a similar compla...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Shellpoint Partners, LLC
MD
207XX
null
Consent provided
Web
11/18/24
Closed with explanation
Yes
null
10,856,961
47
78
Topic: Large deposit issues and account verification | Relevance: 8
Topic: Large deposit issues and account verification
8
11/23/24
Checking or savings account
Checking account
Managing an account
Deposits and withdrawals
Thursday I went to branch on XXXX XXXX XXXX to deposit a check from my family 's trust fund. The check was distributed by XXXX XXXX however I had just opened my account days prior with Wells Fargo. I knew it could possibly be a complex issue with my out of state drivers license, it being a new account and the amount I...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
WELLS FARGO & COMPANY
TX
77049
null
Consent provided
Web
11/23/24
Closed with explanation
Yes
null
10,895,172
47
79
Topic: Large interest and fee charges on a paid-off credit card | Relevance: 5
Topic: Large interest and fee charges on a paid-off credit card
5
11/19/24
Credit card
General-purpose credit card or charge card
Fees or interest
Problem with fees
I paid off my Citi Credit Card in XX/XX/year>. The account was in collections before I paid the card off and citi chose to end their relationship with me which I am completely in agreement with. They removed the account from my online banking the day after the account was settled. So I had no way of accessing the accou...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CITIBANK, N.A.
NC
28012
null
Consent provided
Web
11/19/24
Closed with monetary relief
Yes
null
10,848,187
47
80
Topic: Removal of security freeze on credit report | Relevance: 2
Topic: Removal of security freeze on credit report
2
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Problem with fraud alerts or security freezes
null
I am writing to request the removal of the security freeze currently placed on my credit report. Below are my details for your reference :
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
GA
310XX
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,579,358
43
81
Topic: Incorrect account status reporting | Relevance: 2
Topic: Incorrect account status reporting
2
10/16/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
Regarding my XXXX credit card account, XXXX : On XX/XX/XXXX ( XXXX XXXX EST ), I called TransUnion ( File Number # XXXX ) and spoke with XXXX in customer service and explained the entire payment history surrounding this account and its current incorrect reporting status of 120 days late. He reviewed the account details...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
FL
33914
null
Consent provided
Web
10/16/24
Closed with non-monetary relief
Yes
null
10,467,922
42
82
Topic: Dispute over negative accounts on credit report | Relevance: 2
Topic: Dispute over negative accounts on credit report
2
10/19/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I recently did an investigation on my credit report and I am verifying that these NEGATIVE accounts are not mines. Under the United States Code Law 15 U.S Code 1681 a ( 4 ) Consumer Right to privacy. You are reporting fraudulent accounts that are not mine, which is infringement of my privacy. Congress says I have a ri...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
MS
39056
null
Consent provided
Web
10/19/24
Closed with non-monetary relief
Yes
null
10,509,704
42
83
Topic: Credit report inaccuracies and improper use | Relevance: 2
Topic: Credit report inaccuracies and improper use
2
10/19/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
I recently conducted a review of my credit report and found several items that have caused me significant distress. These items appear to be unverifiable, inaccurate, and questionable. Your agency has failed to ensure the accuracy of the information as required under 15 U.S. Code 1681e ( b ) Accuracy of Reports. This s...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
MD
21202
null
Consent provided
Web
10/19/24
Closed with non-monetary relief
Yes
null
10,508,184
42
84
Topic: Large withdrawal from hacked checking account | Relevance: 9
Topic: Large withdrawal from hacked checking account
9
11/02/24
Checking or savings account
Checking account
Managing an account
Deposits and withdrawals
My cellphone has been hacked. I immediately went to my local bank to check on my accounts. Only, one of my accounts had been affected. While working with the customer service representative, the fraud was happening. He could actually see the transactions happening. He tried to stop it but could not. I filled out a frau...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRUIST FINANCIAL CORPORATION
NC
28056
Older American, Servicemember
Consent provided
Web
11/02/24
Closed with explanation
Yes
null
10,664,347
44
85
Topic: Incorrect information on credit report | Relevance: 1
Topic: Incorrect information on credit report
1
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I recently reviewed a copy of my credit report and noticed i had fraudulent account on my report. Please remove these accounts from my report, they are hurting my ability to obtain credit.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
AZ
85323
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,571,253
43
86
Topic: Privacy concerns in credit reporting | Relevance: 1
Topic: Privacy concerns in credit reporting
1
10/19/24
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Investigation took more than 30 days
In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer report...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CA
92345
null
Consent provided
Web
10/19/24
Closed with non-monetary relief
Yes
null
10,508,024
42
87
Topic: Incorrect account status on credit report | Relevance: 2
Topic: Incorrect account status on credit report
2
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
I previously sent a letter asking for the documentation you used to verify these late payments, such as a transactional history, since what's reporting is not in line with any of my records and I know for certain that what's reporting is incorrect and inaccurate. Late payments affect my scores by a great deal, for sure...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
MA
02021
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,573,273
43
88
Topic: Identity theft and removal of incorrect information from credit report | Relevance: 1
Topic: Identity theft and removal of incorrect information from credit report
1
10/18/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I am writing to have the following information removed from my credit file, the items that I need deleted are going to be attached in a word document. I am a victim of identity theft. I have multiple accounts and inquiries that I DID NOT apply for listed on my credit report. I ask that these items be deleted so my cred...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
MD
21234
null
Consent provided
Web
10/18/24
Closed with non-monetary relief
Yes
null
10,504,429
42
89
Topic: Credit report inaccuracies | Relevance: 2
Topic: Credit report inaccuracies
2
10/19/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
Recently I looked a copy of my credit report and notice several inaccuracies on my account. This account is hurting my ability to obtain credit. it is my understanding that you will investigate these items for me to ensure accuracy Here is the Item I am asking you to verify as accurate XXXX XXXX XXXX ( ACCOUNT XXXX )
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
FL
32808
null
Consent provided
Web
10/19/24
Closed with non-monetary relief
Yes
null
10,511,277
42
90
Topic: Unauthorized credit inquiries and attempted account openings | Relevance: 2
Topic: Unauthorized credit inquiries and attempted account openings
2
10/19/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
I am writing to formally report the unauthorized use of my personal information, which has resulted in fraudulent credit inquiries and attempted account openings in my name. These actions constitute a violation of federal law under 18 USC 1028 ( a ), which addresses identity theft and the fraudulent use of identificati...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CA
90036
null
Consent provided
Web
10/19/24
Closed with non-monetary relief
Yes
null
10,495,590
42
91
Topic: Incorrect account balance on credit report | Relevance: 2
Topic: Incorrect account balance on credit report
2
10/19/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
To Whom It May Concern : I recently received a copy of my ( XXXX, XXXX or TransUnion ) credit report, and I noticed an incorrect balance from : XXXX XXXX XXXX XXXX. Account # XXXX A 1099-C was issued, taxes were paid, and thus, by law, this balance should be corrected to {$0.00} and/or removed from my credit report. (...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
FL
33484
null
Consent provided
Web
10/19/24
Closed with explanation
Yes
null
10,508,407
42
92
Topic: Complaint about improper loan disclosures and billing issues | Relevance: 2
Topic: Complaint about improper loan disclosures and billing issues
2
10/19/24
Credit reporting or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
I am writing to formally file a complaint against XXXX XXXX XXXX XXXX account number begging with XXXX opened under my name on XX/XX/year>. I believe XXXX XXXX XXXX XXXX has violated the truth in the lending act, codified in 15 USC 1601, by failing to provide accurate and transparent disclosures related to the loan ter...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CA
90036
null
Consent provided
Web
10/19/24
Closed with non-monetary relief
Yes
null
10,508,301
42
93
Topic: Privacy concerns in credit reporting | Relevance: 2
Topic: Privacy concerns in credit reporting
2
10/19/24
Credit reporting or other personal consumer reports
Credit reporting
Problem with a company's investigation into an existing problem
Investigation took more than 30 days
In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reportin...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
AZ
85338
null
Consent provided
Web
10/19/24
Closed with non-monetary relief
Yes
null
10,510,711
42
94
Topic: Debt collection dispute | Relevance: 2
Topic: Debt collection dispute
2
11/20/24
Debt collection
Other debt
False statements or representation
Attempted to collect wrong amount
I set up a payment arrangement they called me after saying they deleted it and forced me to pay the full amount due. Because they said they sued me after they agreed to the payment plan they said the deleted my payment plan after they agreed and set it up with my card info.
Company believes it acted appropriately as authorized by contract or law
Fairway Collections, LLC
WA
985XX
Servicemember
Consent provided
Web
11/20/24
Closed with explanation
Yes
null
10,849,277
47
95
Topic: Dispute of fraudulent information on credit reports | Relevance: 1
Topic: Dispute of fraudulent information on credit reports
1
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
MY information was EXPOSED in multiple data breaches across TransUnion, XXXX, and XXXX. I am writing to have these ILLEGAL items removed OFF my report ASAP! I received a copy of my credit reports and am writing to dispute the following FRAUDLENT/ILLEGAL/UNAUTHORIZED information that appears on my XXXX, Transunion, and...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
OH
44125
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,582,540
43
96
Topic: Debt collection attempt due to identity theft | Relevance: 2
Topic: Debt collection attempt due to identity theft
2
11/15/24
Debt collection
Telecommunications debt
Attempts to collect debt not owed
Debt was result of identity theft
XXXX at XXXX XXXX XXXX XXXX XXXX XXXX called my mothers phone number XXXX attempting to collect a debt in my name, Account number XXXX. XXXX XXXX at XXXX {$780.00}. Service rendered at the address XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX. XXXX XXXX XXXX phone number XXXX. I called the fraud number and spoke with...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
SUNRISE CREDIT SERVICES, INC
FL
33064
null
Consent provided
Web
11/15/24
Closed with explanation
Yes
null
10,819,637
46
97
Topic: Credit card fee dispute | Relevance: 3
Topic: Credit card fee dispute
3
11/15/24
Credit card
Store credit card
Fees or interest
Problem with fees
Ref : Complaint ID # XXXX XXXX & XXXX : The above referenced complaints have been resolved in the following manner : I have received credits to the account for the duplicate delivery and subsequent return. Logically, the transaction should have cleared the account but now I am being invoiced for late fess, penalties, a...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CITIBANK, N.A.
DE
19802
null
Consent provided
Web
11/15/24
Closed with monetary relief
Yes
null
10,815,494
46
98
Topic: Dispute over verification of credit report information | Relevance: 2
Topic: Dispute over verification of credit report information
2
10/25/24
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
Despite the multiple previous written requests, the unverified accounts listed below still remain on my credit report in violation of Federal Law. You are required under the FCRA to have a copy of the original creditor documentation on file to verify that this information is 100 % true, accurate & correct. In the resu...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CA
94591
null
Consent provided
Web
10/25/24
Closed with non-monetary relief
Yes
null
10,573,249
43
99
Topic: Dispute over undelivered purchase and unresolved charge on credit card statement | Relevance: 3
Topic: Dispute over undelivered purchase and unresolved charge on credit card statement
3
11/15/24
Credit card
Store credit card
Problem with a purchase shown on your statement
Credit card company isn't resolving a dispute about a purchase on your statement
Ordered an item from Macys which was not received. Item was valued over {$500.00} dollars and was left outside by XXXX with out signature. My home is close to the street with school close and assessible to anyone walking or driving by. Dealing with a death in my family I wasnt aware of the missed item until weeks after...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CITIBANK, N.A.
NY
11590
null
Consent provided
Web
11/15/24
Closed with non-monetary relief
Yes
null
10,815,699
46