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| ## About Dataset |
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| ### Context |
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| This dataset comprises a survey on airline passenger satisfaction. It aims to identify factors that correlate strongly with passenger satisfaction or dissatisfaction and explore the predictability of passenger satisfaction. |
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| ### Content |
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| - Gender: Gender distribution of passengers (Female, Male) |
| - Customer Type: Type of customer (Loyal customer, disloyal customer) |
| - Age: Age of the passengers |
| - Type of Travel: Purpose of the flight (Personal Travel, Business Travel) |
| - Class: Travel class in the plane (Business, Eco, Eco Plus) |
| - Flight distance: Distance covered by the flight |
| - Inflight wifi service: Satisfaction level with inflight wifi service (0 - Not Applicable; 1-5) |
| - Departure/Arrival time convenient: Satisfaction level with departure/arrival times |
| - Ease of Online booking: Satisfaction level with online booking process |
| - Gate location: Satisfaction level with gate location |
| - Food and drink: Satisfaction level with food and drink options |
| - Online boarding: Satisfaction level with online boarding process |
| - Seat comfort: Satisfaction level with seat comfort |
| - Inflight entertainment: Satisfaction level with inflight entertainment |
| - On-board service: Satisfaction level with onboard service |
| - Leg room service: Satisfaction level with leg room comfort |
| - Baggage handling: Satisfaction level with baggage handling |
| - Check-in service: Satisfaction level with check-in process |
| - Inflight service: Satisfaction level with overall inflight service |
| - Cleanliness: Satisfaction level with cleanliness onboard |
| - Departure Delay in Minutes: Delay in minutes during departure |
| - Arrival Delay in Minutes: Delay in minutes during arrival |
| - Satisfaction: Overall airline satisfaction level (Satisfaction, neutral, or dissatisfaction) |
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| Note: This dataset was modified from its original version by John D. |
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