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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-126/9507/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 126 - External Review (§§ 9501 — 9517)›§ 9507 - Exhaustion of internal grievance process
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 126 - External Review (§§ 9501 — 9517) › § 9507 - Exhaustion of internal grievance process
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(a)
(1) Except as provided in subsection (b) of this section, a request for an external review shall not be made until the covered person or enrollee has exhausted the health insurance organization or issuer's internal grievance process.
(2) For purposes of this section, the health insurance organization or issuer's internal grievance process shall be considered to have been exhausted, if the covered person or enrollee:
(A) Has filed a grievance pursuant to § 9397 of this title, and
(B) the covered person or enrollee has not received a written decision on the grievance from the health insurance organization or issuer within thirty (30) days following the date he/she filed the grievance, unless an extension or delay has been agreed upon.
(3) Notwithstanding the above clause (2) of this subsection, a covered person or enrollee may not make a request for an external review of an adverse determination involving a retrospective review determination made pursuant to §§ 9421–9434 of this title until he/she has exhausted the health insurance organization or issuer's internal grievance process.
(b)
(1)
(A) At the same time a covered person or enrollee files a request for an expedited review of a grievance as set forth in § 9400 of this title, he/she may file a request for an expedited external review, in accordance with any of the following:
(i) Under § 9509 of this title, if the covered person or enrollee has a medical condition where the timeframe for completion of an expedited review of the grievance would seriously jeopardize the life or health of the covered person or enrollee or his/her ability to regain maximum function, or
(ii) under § 9510 of this title, if the adverse determination involves a denial of coverage based on a determination that the recommended or requested healthcare service or treatment is experimental or investigational and the covered person or enrollee's treating physician certifies in writing that healthcare service or treatment would be significantly less effective if not promptly initiated.
(B) Upon receipt of a request for an expedited external review under paragraph (A) of this clause, the independent review organization designated to conduct the external review shall determine whether the covered person or enrollee shall be required to complete the expedited internal review process first.
(C) If the independent review organization determines that the covered person or enrollee shall complete the expedited internal review process first, it shall immediately notify the covered person or enrollee of this determination and that it will not proceed with the expedited external review until completion of the expedited grievance review process.
(2) A request for an external review of an adverse determination may be made before the covered person or enrollee has exhausted the health insurance organization or issuer's internal grievance procedures, provided that the health insurance organization or issuer agrees to waive the exhaustion requirement.
(c) If the requirement to exhaust the health insurance organization or issuer's internal grievance procedures is waived, the covered person or enrollee may file a request in writing for a standard external review.
History —Aug. 29, 2011, No. 194, added as § 28.070 on Aug. 23, 2012, No. 203, § 7, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-126/9508/
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PR
|
Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 126 - External Review (§§ 9501 — 9517)›§ 9508 - Standard external review
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 126 - External Review (§§ 9501 — 9517) › § 9508 - Standard external review
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(a)
(1) Not later than one hundred and twenty (120) days after the date of receipt of a notice of an adverse determination or final adverse determination, a covered person or enrollee may file a request for an external review with the Commissioner.
(2) Within one (1) business day after the date of receipt of a request for external review, the Commissioner shall send a copy of the request to the health insurance organization or issuer involved.
(b) Within five (5) business days following the date of receipt of the copy of the external review request, the health insurance organization or issuer shall complete a preliminary review of the request to determine whether:
(1) The individual is or was a covered person or enrollee in the health plan at the time the healthcare service was requested or, in the case of a retrospective review, was a covered person or enrollee in the health plan at the time the healthcare service was provided;
(2) the healthcare service that is the subject of the adverse determination or the final adverse determination is a covered service under the covered person or enrollee's health plan, but for a determination by the health insurance organization or issuer that the healthcare service is not covered because it does not meet the health insurance organization or issuer's requirements for medical necessity, appropriateness, healthcare setting, level of care or effectiveness;
(3) the covered person or enrollee has exhausted the health insurance organization or issuer's internal grievance process, unless it is not required to exhaust such internal grievance process pursuant to § 9507 of this title, and
(4) the covered person or enrollee has provided all the information and forms required by the Commissioner to process an external review, including the health information release form provided under § 9505(b)(3) of this title.
(c)
(1) Not later than one (1) business day after completion of the preliminary review, pursuant to subsection (b) of this section, the health insurance organization or issuer shall notify the Commissioner and the covered person or enrollee in writing whether:
(A) The request is complete, and
(B) the request is eligible for external review.
(2) If the request:
(A) Is not complete, the health insurance organization or issuer shall provide a notice of initial determination to the covered person or enrollee and the Commissioner in writing and include what information or materials are needed to make the request complete, or
(B) is not eligible for external review, the health insurance organization or issuer shall provide a notice of initial determination to the covered person or enrollee and the Commissioner in writing and include the reasons for its ineligibility.
(3)
(A) The Commissioner may specify the form and content of the notice of initial determination referred to in clause (2) of this subsection.
(B) If the health insurance organization or issuer determines, as a result of the preliminary review conducted pursuant to subsection (b) of this section that a request is not eligible for external review, the notice provided for such purposes to the covered person or enrollee shall include a statement informing the covered person or enrollee that the health insurance organization or issuer has made a determination of ineligibility and that it may be appealed to the Commissioner.
(4)
(A) The Commissioner may determine that a request is eligible for external review under subsection (b) of this section notwithstanding a health insurance organization or issuer's initial determination to the contrary.
(B) The decision of the Commissioner that a request is eligible for external review, after the initial determination of the health insurance organization or issuer to the contrary, shall be made in accordance with the terms of the health plan and shall be subject to all applicable provisions of this chapter.
(d)
(1) Not later than one (1) business day after the date of receipt of the notice, whenever the Commissioner receives a notice that a request is eligible for external review, he/she shall:
(A) Assign an independent review organization to conduct the external review and notify the health insurance organization or issuer of the name of the assigned independent review organization, and
(B) Notify in writing the covered person or enrollee of the request's eligibility and acceptance for external review.
(2) In reaching a decision, the assigned independent review organization is not bound by any decisions or conclusions reached during the health insurance organization or issuer's utilization review process or internal grievance process.
(3) The Commissioner shall include in the notice of request acceptance for external review provided to the covered person or enrollee a statement that he/she may submit in writing to the assigned independent review organization within five (5) business days following the date of receipt of the notice provided, additional information that the independent review organization shall consider when conducting the external review. The independent review organization is not required to, but may, accept and consider additional information submitted after five (5) business days, as provided herein.
(e)
(1) Not later than five (5) business days after the date of receipt of the notice, the health insurance organization or issuer shall provide to the assigned independent review organization the documents and any information considered in making the adverse determination or final adverse determination subject to external review.
(2) Except as provided in clause (3) of this subsection, failure by the health insurance organization or issuer to provide the documents and information required within five (5) business days as provided in clause (1) of this subsection, shall not delay the conduct of the external review.
(3)
(A) If the health insurance organization or issuer fails to provide the documents and information within five (5) business days as provided in clause (1) of this subsection, the independent review organization may terminate the external review and make a decision to reverse the adverse determination or final adverse determination subject to external review.
(B) Not later than one (1) business day after making the decision to reverse the adverse determination or final adverse determination subject to external review, on the grounds provided in paragraph (A) of this clause, the independent review organization shall notify the covered person or enrollee, the health insurance organization or issuer, and the Commissioner.
(f)
(1) The independent review organization shall review all of the information and documents received from the health insurance organization or issuer and any other information submitted in writing by the covered person or enrollee.
(2) If the independent review organization receives information submitted by the covered person or enrollee, it shall forward such information to the health insurance organization or issuer involved not later than one (1) business day upon receipt of the information.
(g)
(1) Upon receipt of the information pursuant to subsection (f)(2) of this section, the health insurance organization or issuer may reconsider its adverse determination or final adverse determination that is the subject of the external review.
(2) Reconsideration by the health insurance organization or issuer of its adverse determination or final adverse determination shall not delay or terminate the external review.
(3) The external review may only be terminated if the health insurance organization or issuer decides, upon completion of its reconsideration, to reverse its adverse determination or final adverse determination and provide coverage or payment for the healthcare service that is the subject of the adverse determination or final adverse determination.
(4)
(A) Within one (1) business day after making the decision to reverse its adverse determination or final adverse determination, the health insurance organization or issuer shall notify the covered person or enrollee, the independent review organization, and the Commissioner in writing of its decision.
(B) The independent review organization shall terminate the external review upon receipt of the notice from the health insurance organization or issuer sent pursuant to paragraph (A) of this clause.
(h) In addition to the documents and information provided pursuant to subsection (e)(1) of this section, the independent review organization, to the extent the information or documents are available and the independent review organization considers them appropriate, shall consider the following in reaching a decision:
(1) The covered person or enrollee's medical records;
(2) the covered person or enrollee's attending healthcare professional's recommendation;
(3) consulting reports from appropriate healthcare professionals and other documents submitted by the health insurance organization or issuer, the covered person or enrollee, or the covered person or enrollee's treating provider;
(4) the terms of coverage under the covered person or enrollee's health plan;
(5) the most appropriate practice guidelines, which shall include applicable evidence-based standards and may include any other practice guidelines developed by the federal government, national or professional and medical societies, boards and associations;
(6) any applicable clinical review criteria developed and used by the health insurance organization or issuer or utilization review organization in making an adverse determination or final adverse determination, and
(7) the opinion of any independent review organization's clinical reviewer after considering the documents listed in clauses (1)–(6) of this subsection.
(i)
(1) Not later than forty-five (45) days after the date of receipt of the request for an external review, the independent review organization shall provide written notice of its decision to uphold or reverse the adverse determination or the final adverse determination subject of the review. The written notice shall be provided to:
(A) The covered person or enrollee.
(B) The health insurance organization or issuer.
(C) The Commissioner.
(2) The independent review organization shall include in the written notice:
(A) A general description of the reason for the request for external review;
(B) the date the independent review organization received the assignment from the Commissioner to conduct the external review;
(C) the date the external review was conducted;
(D) the date of its decision;
(E) the principal reason or reasons for its decision, including what applicable, if any, evidence-based standards were a basis for its decision;
(F) the rationale for its decision, and
(G) references to the evidence or documentation, including the evidence-based standards, considered in reaching its decision.
(3) Upon receipt of a notice from the independent review organization of a decision reversing the adverse determination or final adverse determination, the health insurance organization or issuer immediately shall approve coverage or payment of the service or benefit that was the subject of the review.
(j) The assignment by the Commissioner of an independent review organization to conduct an external review in accordance with this chapter shall be done on a random basis among those approved independent review organizations qualified to conduct the particular external review based on the nature of the healthcare service that is the subject of the adverse determination or final adverse determination being reviewed and other circumstances, including potential conflict of interests.
History —Aug. 29, 2011, No. 194, added as § 28.080 on Aug. 23, 2012, No. 203, § 7, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-126/9509/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 126 - External Review (§§ 9501 — 9517)›§ 9509 - Expedited external review
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 126 - External Review (§§ 9501 — 9517) › § 9509 - Expedited external review
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(a) Except as provided in subsection (f) of this section, a covered person or enrollee may make a request for an expedited external review with the Commissioner at the time he/she receives:
(1) An adverse determination, if:
(A) The adverse determination involves a medical condition of the covered person or enrollee for which the timeframe for completion of an expedited internal review as provided in § 9400 of this title, would seriously jeopardize the life or health of the covered person or enrollee or his/her ability to regain maximum function, and
(B) the covered person or enrollee has filed a request for an expedited review of a grievance involving an adverse determination as set forth in § 9400 of this title, or
(2) A final adverse determination, if:
(A) The covered person or enrollee has a medical condition where the timeframe for completion of a standard external review pursuant to § 9508 of this title would seriously jeopardize the life or health of the covered person or enrollee or his/her ability to regain maximum function, or
(B) the final adverse determination concerns an admission, availability of care, continued stay or healthcare service for which the covered person or enrollee received emergency services, but has not been discharged from a facility.
(b)
(1) Upon receipt of a request for an expedited external review, the Commissioner immediately shall send a copy of the request to the health insurance organization or issuer involved.
(2) Immediately upon receipt of the request for expedited external review, the health insurance organization or issuer shall determine whether the request meets the reviewability requirements set forth in § 9508 of this title, and immediately notify the Commissioner and the covered person or enrollee of its eligibility determination.
(3)
(A) The Commissioner may specify the form and content of the health insurance organization or issuer's notice of initial determination under clause (2) of this subsection.
(B) If the health insurance organization or issuer determines, as a result of the preliminary review conducted in accordance with clause (2) of this subsection, that an external review request is ineligible for external review, the notice provided to the covered person or enrollee shall include a statement informing him/her that the health insurance organization or issuer's determination of ineligibility may be appealed to the Commissioner.
(4)
(A) The Commissioner may determine that a request is eligible for external review notwithstanding a health insurance organization or issuer's initial determination to the contrary.
(B) In making a determination that a request is eligible for external review notwithstanding a health insurance organization or issuer's initial determination to the contrary, the Commissioner's decision shall be made in accordance with the terms of the covered person or enrollee's health plan and shall be subject to all applicable provisions of this chapter.
(5) Upon receipt of the notice of the health insurance organization or issuer that the request meets the reviewability requirements, the Commissioner shall immediately assign an independent review organization to conduct the expedited external review. The Commissioner shall immediately notify the health insurance organization or issuer of the name of the assigned independent review organization and notify in writing the covered person or enrollee that a request is eligible for review and was accepted for expedited external review.
(6) In reaching a decision, the assigned independent review organization is not bound by any decisions or conclusions reached during the health insurance organization or issuer's utilization review process or internal grievance process.
(c) Upon receipt of the notice from the Commissioner of the name of the assigned independent review organization, the health insurance organization or issuer shall provide or transmit all necessary documents and information considered in making the adverse determination or final adverse determination subject to expedited external review electronically or by any other available expeditious method.
(d) In addition to the documents and information set forth in subsection (c) of this section, the independent review organization, to the extent the information or documents are available and considers them appropriate, shall consider the following in reaching a decision:
(1) The covered person or enrollee's pertinent medical records;
(2) the covered person or enrollee's attending healthcare professional's recommendation;
(3) consulting reports from appropriate healthcare professionals and other documents submitted by the health insurance organization or issuer, covered person or enrollee, or his/her treating provider;
(4) the terms of coverage under the covered person or enrollee's health plan;
(5) the most appropriate practice guidelines, which shall include evidence-based standards, and may include any other practice guidelines developed by the federal government, national or professional and medical societies, boards and associations;
(6) any applicable clinical review criteria developed and used by the health insurance organization or issuer or utilization review organization in making adverse determinations, and
(7) the opinion of any independent review organization's clinical reviewer after considering the documents listed in clauses (1)–(6) above.
(e)
(1) As expeditiously as the covered person or enrollee's medical condition or circumstances requires, but in no event more than seventy-two (72) hours after the date of receipt of the request for an expedited external review, the assigned independent review organization shall:
(A) Make a decision to uphold or reverse the adverse determination or final adverse determination subject of review, and
(B) notify the covered person or enrollee, the health insurance organization or issuer, and the Commissioner of the decision.
(2) If the notice of the decision of the independent review organization is not initially made in writing, within forty-eight (48) hours after the determination, the independent review organization shall:
(A) Provide written confirmation of the decision to the covered person or enrollee, the health insurance organization or issuer, and the Commissioner, and
(B) include in the written notice the information set forth in § 9508(i)(2) of this title.
(3) If the decision of the independent review organization reverses the adverse determination or final adverse determination subject to review, the health insurance organization or issuer immediately shall approve the coverage or payment for the service or benefit that was the subject of the expedited external review.
(f) An expedited external review may not be available when the adverse determination or final adverse determination was a result of a retrospective review.
(g) The assignment by the Commissioner of an independent review organization to conduct an expedited external review in accordance with this chapter shall be done on a random basis among those approved independent review organizations qualified to conduct the particular external review based on the nature of the healthcare service that is the subject of the adverse determination or final adverse determination under review and other circumstances, including potential conflict of interests.
History —Aug. 29, 2011, No. 194, added as § 28.090 on Aug. 23, 2012, No. 203, § 7, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-126/9510/
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PR
|
Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 126 - External Review (§§ 9501 — 9517)›§ 9510 - External review of experimental or investigational treatment adverse determinations
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 126 - External Review (§§ 9501 — 9517) › § 9510 - External review of experimental or investigational treatment adverse determinations
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(a)
(1) Not later than one hundred twenty (120) days after the date of receipt of a notice of an adverse determination or final adverse determination that involves a denial of a healthcare service or treatment recommended or requested based on a determination that such service or treatment is experimental or investigational, a covered person or enrollee may file a request for external review with the Commissioner.
(2)
(A) A covered person or enrollee may make an oral request for an expedited external review of the adverse determination or final adverse determination that involves a denial of a healthcare service or treatment recommended or requested based on a determination that such service or treatment is experimental or investigational, provided that the covered person or enrollee's treating physician certifies, in writing, that the recommended or requested healthcare service or treatment that was denied would be significantly less effective if not promptly initiated.
(B) Upon receipt of a request for an expedited external review pursuant to paragraph (A) above, the Commissioner immediately shall notify the health insurance organization or issuer involved of the aforementioned request.
(C)
(i) Upon receipt of a copy of the request, the health insurance organization or issuer immediately shall determine whether the request meets the reviewability requirements of subsection (b)(2) of this section and notify the Commissioner and the covered person or enrollee of its determination indicating whether the request is eligible for external review.
(ii) The Commissioner may specify the form and content of the initial determination referred to in subparagraph (i) above.
(iii) If the health insurance organization or issuer determines, as a result of the preliminary review conducted in accordance with subparagraph (i) of this paragraph, that the request is ineligible for external review, the notice provided to the covered person or enrollee shall include a statement informing him/her that the health insurance organization or issuer's determination of ineligibility may be appealed to the Commissioner.
(D)
(i) The Commissioner may determine that a request is eligible for external review notwithstanding a health insurance organization or issuer's initial determination to the contrary.
(ii) The Commissioner shall make a determination that a request is eligible for external review, notwithstanding a health insurance organization or issuer's initial determination to the contrary, in accordance with the terms of the covered person or enrollee's health plan and shall be subject to all applicable provisions of this chapter.
(E) Upon receipt of the notice from the health insurance organization or issuer that the expedited external review request meets the reviewability requirements, the Commissioner immediately shall assign an independent review organization to conduct an expedited external review and notify the health insurance organization or issuer of the name of the assigned independent review organization, and notify in writing the covered person or enrollee that his/her request is eligible and was accepted for expedited external review.
(F) Upon receipt of the notice from the Commissioner of the name of the assigned independent review organization, the health insurance organization or issuer shall provide or transmit all necessary documents and information considered in making the adverse determination or final adverse determination subject to expedited external review electronically or by any other available expeditious method.
(b)
(1) Except for a request for an expedited external review made pursuant to subsection (a)(2) of this section, not later than one (1) business day after the date of receipt of the request for an external review that involves a denial of a healthcare service or treatment recommended or requested based on a determination that such service or treatment is experimental or investigational, the Commissioner shall notify the health insurance organization or issuer involved with a copy of the request.
(2) Upon receipt of the notice of the request for external review, the health insurance organization or issuer shall have five (5) businesses days to conduct a preliminary review of the request to determine whether:
(A) The individual is or was a covered person or enrollee in the health plan at the time the denied healthcare service or treatment was recommended or requested or, in the case of a retrospective review, was a covered person or enrollee in the health plan at the time the healthcare service or treatment was provided.
(B) The recommended or requested healthcare service or treatment that is the subject of the adverse determination or final adverse determination:
(i) Is a covered benefit under the covered person or enrollee's health plan except for the health insurance organization or issuer's determination that the service or treatment is experimental or investigational, and
(ii) is not explicitly listed as an excluded benefit under the covered person or enrollee's health plan.
(C) The covered person or enrollee's treating physician has certified that one of the following situations is applicable:
(i) Standard healthcare services or treatments have not been effective in improving the condition of the covered person or enrollee;
(ii) standard healthcare services or treatments are not medically appropriate for the covered person or enrollee, or
(iii) there is no available standard healthcare service or treatment covered by the health plan that is more beneficial than the recommended or requested healthcare service or treatment.
(D) The covered person or enrollee's treating physician:
(i) Has recommended a healthcare service or treatment that the physician certifies, in writing, is likely to be more beneficial to the covered person or enrollee, in the physician's opinion, than any available standard healthcare services or treatments, or
(ii) the covered person or enrollee's treating physician, who is qualified to practice in the area of medicine appropriate to treat the health condition in question, has certified in writing that scientifically valid studies using accepted protocols demonstrate that the healthcare service or treatment requested by the covered person or enrollee is likely to be more beneficial than any available standard healthcare services or treatments.
(E) The covered person or enrollee has exhausted the health insurance organization or issuer's internal grievance process, unless he/she is not required to exhaust such remedy pursuant to § 9507 of this title.
(F) The covered person or enrollee has provided all the information and forms required by the Commissioner that are necessary to process an external review, including the release form provided under § 9505(b)(3) of this title.
(c)
(1) Not later than one (1) business day after completion of the preliminary review pursuant to subsection (b)(2) of this Section, the health insurance organization or issuer shall notify the Commissioner and the covered person or enrollee in writing whether:
(A) The request is complete, and
(B) the request is eligible for external review.
(2) If the request:
(A) Is not complete, the health insurance organization or issuer shall inform in writing the Commissioner and the covered person or enrollee and include what information or materials are needed to make the request complete, or
(B) is not eligible for external review, the health insurance organization or issuer shall inform the covered person or enrollee and the Commissioner in writing and include the reasons for its ineligibility.
(3)
(A) The Commissioner may specify the form and content of the health insurance organization or issuer's notice of initial determination referred to in clause (2) of this subsection.
(B) If the health insurance organization or issuer determines, as a result of the preliminary review conducted in accordance with subsection (b)(2) of this section, that an external review request is ineligible for external review, the notice provided to the covered person or enrollee shall include a statement informing him/her that the health insurance organization or issuer's determination of ineligibility may be appealed to the Commissioner.
(4)
(A) The Commissioner may determine that a request is eligible for external review notwithstanding a health insurance organization or issuer's initial determination to the contrary.
(B) In making a determination that a request is eligible for external review notwithstanding a health insurance organization or issuer's initial determination to the contrary, the Commissioner's decision shall be made in accordance with the terms of the health plan and shall be subject to all applicable provisions of this chapter.
(5) Whenever a health insurance organization or issuer determines that a request for external review is eligible for such purposes, it shall notify the Commissioner and the covered person or enrollee of such determination.
(d)
(1) Not later than one (1) business day after the receipt of the notice from the health insurance organization or issuer that the external review request is eligible for external review, the Commissioner shall:
(A) Assign an independent review organization to conduct the external review and notify the health insurance organization or issuer of the name of the assigned independent review organization, and
(B) notify in writing the covered person or enrollee of the request's eligibility and acceptance for external review.
(2) The Commissioner shall include in the notice of request acceptance for external review provided to the covered person or enrollee a statement that the covered person or enrollee may submit in writing to the independent review organization within five (5) business days following the date of receipt of the notice, any additional information that the independent review organization shall consider when conducting the external review. The independent review organization shall not be required to, but may, accept and consider additional information submitted after the five (5) business days provided herein.
(3) Not later than one (1) business day after the receipt of the notice of assignment to conduct the external review, the independent review organization shall:
(A) Select one (1) or more clinical reviewers, as appropriate, to conduct the external review; and
(4)
(A) In selecting clinical reviewers, the independent review organization shall select physicians or other healthcare professionals who meet the minimum qualifications described in § 9513(b) of this title and, through clinical experience in the past three (3) years, are experts in the treatment of the covered person or enrollee's condition and knowledgeable about the recommended or requested healthcare service or treatment.
(B) Neither the covered person or enrollee nor the health insurance organization or issuer shall choose or control the choice of the physicians or other healthcare professionals to be selected as clinical reviewers to conduct the external review.
(5) In accordance with subsection (h) of this section, each clinical reviewer shall provide a written opinion to the independent review organization on whether the recommended or requested healthcare service or treatment should be covered.
(6) In reaching an opinion, clinical reviewers shall not be bound by any decisions or conclusions reached during the health insurance organization or issuer's utilization review process or internal grievance process.
(e)
(1) Not later than five (5) business days after the date of receipt of the notice on the designated utilization review organization, the health insurance organization or issuer shall provide the documents and any information considered in making the adverse determination or the final adverse determination subject of the review.
(2) Except as provided in clause (3) of this subsection, failure by the health insurance organization or issuer to provide the documents and information within five business (5) days as specified in s clause (1) of this subsection, shall not delay the conduct of the external review.
(3)
(A) If the health insurance organization or issuer has failed to provide the required documents and information within five (5) business days as specified in clause (1) of this subsection, the independent review organization may terminate the external review and make a decision to reverse the adverse determination or final adverse determination subject of the review.
(B) If the independent review organization decides to reverse the adverse determination or the final adverse determination under paragraph (A) of this clause, it shall immediately notify the covered person or enrollee, the health insurance organization or issuer, and the Commissioner.
(f)
(1) Each clinical reviewer shall review all of the information and documents received from the health insurance organization or issuer and any other information submitted in writing by the covered person or enrollee.
(2) If the independent review organization receives any information from the covered person or enrollee, the independent review organization shall forward the information to the health insurance organization or issuer not later than one (1) business day after the receipt thereof.
(g)
(1) Upon receipt of the information provided in subsection (f)(2) of this section, the health insurance organization or issuer may reconsider its adverse determination or final adverse determination that is the subject of the external review.
(2) Reconsideration by the health insurance organization or issuer of its adverse determination or final adverse determination shall not delay or terminate the external review.
(3) The external review may terminated only if the health insurance organization or issuer decides, upon completion of its reconsideration, to reverse its adverse determination or final adverse determination and provide coverage or payment for the healthcare service or treatment that is the subject of the adverse determination or final adverse determination.
(4)
(A) Immediately upon making the decision to reverse its adverse determination or final adverse determination, the health insurance organization or issuer shall notify, in writing, the covered person or enrollee, the assigned independent review organization, and the Commissioner of its decision.
(B) The independent review organization shall terminate the external review upon receipt of the notice from the health insurance organization or issuer sent pursuant to paragraph (A) of this clause.
(h)
(1) Except as provided in clause (3) of this subsection, not later than twenty (20) days after being selected to conduct the external review, each clinical reviewer shall provide an opinion to the independent review organization on whether the recommended or requested healthcare service or treatment should be covered.
(2) Except for an opinion provided pursuant to clause (3) of this subsection, each clinical reviewer's opinion shall be in writing and include the following information:
(A) A description of the covered person or enrollee's medical condition;
(B) a description of the indicators relevant to determining whether there is sufficient evidence to demonstrate that the recommended or requested healthcare service or treatment is more likely than not to be beneficial to the covered person or enrollee than any available standard healthcare services or treatments and that the adverse risks of the recommended or requested healthcare service or treatment would not be substantially increased over those of available standard healthcare services or treatments;
(C) a description and analysis of any medical or scientific evidence considered in reaching the opinion;
(D) a description and analysis of any evidence-based standard, taken into account in reaching an opinion, and
(E) information on whether the reviewer's rationale for the opinion is based on paragraph (A) or (B) of subsection (i)(5) of this section.
(3)
(A) For an expedited external review, each clinical reviewer shall provide an opinion orally or in writing to the independent review organization as expeditiously as the covered person or enrollee's medical condition or circumstances requires, but in no event more than five (5) calendar days after being selected to conduct the external review.
(B) If the opinion of the clinical reviewer was not in writing, within two (2) days following the date the opinion was provided, the clinical reviewer shall provide written confirmation of the opinion to the independent review organization and include the information required under clause (2) of this subsection.
(i) In addition to the documents and information provided pursuant to subsection (a)(2)(F) or subsection (e)(1) of this section, each clinical reviewer, to the extent the information or documents are available and the reviewer considers appropriate, shall consider the following in reaching an opinion:
(1) The covered person or enrollee's pertinent medical records;
(2) the covered person or enrollee's attending physician or healthcare professional's recommendation;
(3) consulting reports from appropriate healthcare professionals and other documents submitted by the health insurance organization or issuer, covered person or enrollee, or his/her treating physician or healthcare professional;
(4) the terms of coverage under the covered person or enrollee's health plan, and
(5) the applicable alternative, if applicable, of the following:
(A) The recommended or requested healthcare service or treatment has been approved by the federal Food and Drug Administration (FDA), if applicable, for the condition of the covered person or enrollee, or
(B) Medical or scientific evidence or evidence-based standards demonstrate that the expected benefits of the recommended or requested healthcare service or treatment is more likely than not to be beneficial to the covered person or enrollee than any available standard healthcare service or treatment and that the adverse risks of the recommended or requested healthcare service or treatment would not be substantially increased over those of available standard healthcare services or treatments.
(j)
(1)
(A) Except as provided in paragraph (B) of this clause, not later than twenty (20) days after the date it receives the opinion of each clinical reviewer, the independent review organization, in accordance with clause (2) of this subsection, shall make a decision and provide written notice of the decision to:
(i) The covered person or enrollee;
(ii) the health insurance organization or issuer, and
(iii) the Commissioner.
(B)
(i) For an expedited external review, not later than forty-eight (48) hours after the date it receives the opinion of each clinical reviewer, the independent review organization shall make a decision and provide notice of the decision orally or in writing to the covered person or enrollee, the health insurance organization or issuer, and the Commissioner.
(ii) If notice of the determination was not in writing, not later than two (2) days after the date of providing that notice, the independent review organization shall provide written confirmation of the decision to the covered person or enrollee, the health insurance organization or issuer, and the Commissioner and shall include the information set forth in clause (3) of this subsection.
(2)
(A) If a majority of the clinical reviewers recommend that the recommended or requested healthcare service or treatment should be covered, the independent review organization shall make a decision to reverse the health insurance organization or issuer's adverse determination or final adverse determination subject of the review.
(B) If a majority of the clinical reviewers recommend that the recommended or requested healthcare service or treatment should not be covered, the independent review organization shall make a decision to uphold the health insurance organization or issuer's adverse determination or final adverse determination.
(C)
(i) If the clinical reviewers are evenly split as to whether the recommended or requested healthcare service or treatment should be covered, the independent review organization shall obtain the opinion of an additional clinical reviewer in order for the independent review organization to make a decision based on the opinions of a majority of the clinical reviewers.
(ii) If the need to select an additional clinical reviewer arises in accordance with the preceding item, such additional clinical reviewer shall use the same information to reach an opinion as the clinical reviewers who have already submitted their opinions.
(iii) The selection of the additional clinical reviewer shall not extend the time within which the independent review organization is required to make a decision based on the opinions of the clinical reviewers selected.
(3) The independent review organization shall include in the notice:
(A) A general description of the reason for the request for external review;
(B) the written opinion of each clinical reviewer, including the recommendation of each clinical reviewer as to whether the recommended or requested healthcare service or treatment should be covered and the rationale for the reviewer's recommendation;
(C) the date the independent review organization was assigned by the Commissioner to conduct the external review;
(D) the date the external review was conducted;
(E) the date of its decision;
(F) the principal reason or reasons for its decision, and
(G) the rationale for its decision.
(4) If the independent review organization reverses the adverse determination or final adverse determination, the health insurance organization or issuer involved immediately shall approve coverage or payment of the healthcare service or treatment subject of the review.
(k) The assignment by the Commissioner of an independent review organization to conduct an external review in accordance with this section shall be done on a random basis among those approved independent review organizations qualified to conduct the particular external review in question based on the nature of the healthcare service that is the subject of the adverse determination or final adverse determination and other circumstances, including potential conflict of interests.
History —Aug. 29, 2011, No. 194, added as § 28.100 on Aug. 23, 2012, No. 203, § 7, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-126/9511/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 126 - External Review (§§ 9501 — 9517)›§ 9511 - Binding nature of external review decision
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 126 - External Review (§§ 9501 — 9517) › § 9511 - Binding nature of external review decision
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(a) An external review decision is binding on the health insurance organization or issuer except to the extent the health insurance organization or issuer has other remedies available under the applicable laws of Puerto Rico.
(b) An external review decision is binding on the covered person or enrollee, except to the extent the covered person or enrollee has other remedies available under the applicable laws of Puerto Rico or federal law.
(c) A covered person or enrollee may not file a subsequent request for external review involving the same adverse determination or final adverse determination for which the covered person has already received an external review decision pursuant to this chapter.
History —Aug. 29, 2011, No. 194, added as § 28.110 on Aug. 23, 2012, No. 203, § 7, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-126/9512/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 126 - External Review (§§ 9501 — 9517)›§ 9512 - Approval of independent review organizations
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 126 - External Review (§§ 9501 — 9517) › § 9512 - Approval of independent review organizations
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(a) The Commissioner shall approve independent review organizations eligible to be assigned to conduct external reviews under this chapter.
(b) In order to be eligible for approval by the Commissioner under this chapter to conduct external reviews, an independent review organization:
(1) Except as otherwise provided in this Section, shall be accredited by a recognized private accrediting entity that the Commissioner has determined has independent review organization accreditation standards that are equivalent to or exceed the minimum qualifications for independent review organizations established under § 9513 of this title, and
(2) shall submit an application for approval to the Commissioner in accordance with subsection (d) of this section.
(c) The Commissioner shall develop an application form for initially approving and for reapproving independent review organizations to conduct external reviews.
(d)
(1) Any independent review organization wishing to be approved by the Commissioner to conduct external reviews under this chapter shall submit the application form and include with the form all documentation and information necessary for the Commissioner to determine if the independent review organization satisfies the minimum requirements of capacity and competence established under § 9513 of this title.
(2)
(A) Subject to paragraph (B) of this clause, an independent review organization shall be eligible for approval by the Commissioner only if it is accredited by a recognized private accrediting entity that the Commissioner has determined has independent review organization accreditation standards that are equivalent to or exceed the minimum requirements of capacity and competence established under § 9513 of this title.
(B) The Commissioner may approve an independent review organization that is not accredited by a recognized private accrediting entity only if there are no acceptable recognized private accrediting entities providing independent review organization accreditation.
(3) The Commissioner may charge a fee or contribution as deemed convenient for independent review organization applications for approval and re-approval.
(e)
(1) An independent review organization approval shall be effective for two (2) years, unless the Commissioner determines before its expiration that the independent review organization is not satisfying the minimum requirements of capacity and competence established under § 9513 of this title.
(2) Whenever the Commissioner determines that an independent review organization no longer satisfies the minimum requirements of capacity and competence established under § 9513 of this title, the Commissioner shall terminate the approval of the independent review organization and remove it from the list of independent review organizations approved to conduct external reviews under this chapter.
(f) The Commissioner shall maintain and periodically update a list of approved independent review organizations.
(g) The Commissioner may promulgate regulations as necessary to carry out the duties imposed under this section.
History —Aug. 29, 2011, No. 194, added as § 28.130 on Aug. 23, 2012, No. 203, § 7, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-126/9513/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 126 - External Review (§§ 9501 — 9517)›§ 9513 - Minimum requirements of capacity and competence for independent review organizations
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 126 - External Review (§§ 9501 — 9517) › § 9513 - Minimum requirements of capacity and competence for independent review organizations
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(a) To be approved by the Commissioner to conduct external reviews, an independent review organization shall have and maintain written policies and procedures that govern all aspects of both the standard external review process and the expedited external review process that include, at least:
(1) A quality assurance mechanism that:
(A) Ensures that external reviews are conducted within the specified time frames and required notices are provided in a timely manner;
(B) ensures the proper selection of qualified and impartial clinical reviewers; the entity must have written policies and procedures so that reviewers may reveal any conflict of interest;
(C) ensures the confidentiality of medical records and clinical review criteria, and
(D) ensures that any person employed or contracted by the independent review organization adheres to the requirements of this chapter.
(2) A toll-free telephone service to receive information related to external reviews. The telephone service shall operate on a 24-hour-day, 7-days-a-week basis and be capable of accepting, recording or providing appropriate instruction to incoming telephone callers during other than normal business hours.
(3) Agree to maintain and provide to the Commissioner the information set out in § 9515 of this title.
(b) All clinical reviewers assigned by an independent review organization to conduct external reviews shall be physicians or other healthcare providers who meet the following minimum qualifications:
(1) Be an expert in the treatment of the covered person or enrollee's medical condition;
(2) be knowledgeable about the recommended or requested healthcare service or treatment. Such knowledge must have been acquired through recent or current actual clinical experience treating patients with the same or similar medical condition of the covered person or enrollee;
(3) hold a non-restricted license in a state of the United States or in Puerto Rico and, for physicians, a current certification by a medical specialty board recognized in the United States or Puerto Rico in the area or areas appropriate to the subject of the external review, and
(4) have no history of disciplinary actions or sanctions that raise a substantial question as to the clinical reviewer's physical, mental or professional competence or moral character.
(c) In addition to the requirements set forth in subsection (a) of this section, an independent review organization may not own or control, be a subsidiary of or in any way be controlled by, or exercise control with a health plan or a professional association of healthcare providers.
(d)
(1) In addition to the requirements set forth in subsections (a), (b), and (c) of this section, to be approved to conduct an external review of a specified case, neither the independent review organization nor any clinical reviewer assigned may have a material professional or familial interest or financial conflict of interest with any of the following:
(A) The health insurance organization or issuer involved;
(B) the covered person or enrollee who requested external review;
(C) any officer, director or management employee of the health insurance organization or issuer involved;
(D) the healthcare provider, the healthcare provider's medical group or independent practice association recommending the healthcare service or treatment subject of the external review;
(E) the facility at which the recommended healthcare service or treatment would be provided, or
(F) the developer or manufacturer of the principal drug, device, procedure, or other therapy being recommended for the covered person or enrollee.
(2) In determining whether an independent review organization or a clinical reviewer has a material professional or familial interest or financial conflict of interest, the Commissioner shall take into consideration situations where the independent review organization or a clinical reviewer may have an apparent professional, familial or financial relationship or connection with a person described in clause (1) of this subsection, but that the characteristics of that relationship or connection are such that they are not a material conflict of interests that impairs them from conducting the external review.
(e)
(1) An independent review organization that is accredited by an accrediting entity recognized by the Commissioner, whose independent review organization accreditation standards, in the judgment of the Commissioner, are equivalent to or exceed the minimum requirements of capacity and competence established under this section shall be presumed in compliance with this section to be eligible for approval under § 9512 of this title.
(2) The Commissioner shall initially and periodically review the independent review organization accreditation standards of accrediting entities to determine whether the entity's standards are, and continue to be, equivalent to or exceed the minimum requirements of capacity and competence established under this section. To comply with the review duty imposed herein, the Commissioner may accept a review conducted by the NAIC of accrediting organizations.
(3) Upon request, accrediting entities shall make their independent review organization accreditation standards available to the Commissioner in order for him/her to make the corresponding determinations pursuant to this chapter.
(f) An independent review organization shall be unbiased and shall establish and maintain written procedures to ensure that it is unbiased in addition to any other requirement under this chapter.
History —Aug. 29, 2011, No. 194, added as § 28.140 on Aug. 23, 2012, No. 203, § 7, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-126/9514/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 126 - External Review (§§ 9501 — 9517)›§ 9514 - Hold harmless for independent review organizations
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 126 - External Review (§§ 9501 — 9517) › § 9514 - Hold harmless for independent review organizations
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No independent review organization, clinical reviewer or an employee, agent or contractor of an independent review organization shall be liable in damages to any person for any opinions rendered or acts or omissions performed within the scope of their duties under this chapter, unless the opinion was rendered or act or omission performed in bad faith or involved gross negligence or noncompliance with the requirement to disclose any conflict of interests.
History —Aug. 29, 2011, No. 194, added as § 28.150 on Aug. 23, 2012, No. 203, § 7, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-126/9515/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 126 - External Review (§§ 9501 — 9517)›§ 9515 - External review reporting requirements
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 126 - External Review (§§ 9501 — 9517) › § 9515 - External review reporting requirements
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(a)
(1) Any independent review organization shall maintain written records of all external reviews it conducted during a calendar year and submit a report to the Commissioner, as required under clause (2) of this subsection. Such reports shall be made with respect to each health insurance organization or issuer individually and in the aggregate.
(2) Each independent review organization shall submit to the Commissioner at least once a year a report regarding the external reviews it conducted during the preceding calendar year in the format specified by the Commissioner.
(3) The report shall include the following information and for each health insurance organization or issuer specifically and in the aggregate:
(A) The total number of requests for external review;
(B) the number of requests for external review resolved and, of those resolved, the number resolved upholding and the number resolved reversing determinations;
(C) the average length of time for resolution;
(D) a summary of the types of coverages or cases for which an external review was sought, as provided in the format required by the Commissioner;
(E) the number of external reviews that were terminated as a result of reconsideration by the health insurance organization or issuer after the receipt of additional information from the covered person or enrollee, and
(F) any other information the Commissioner may request or require.
(4) The independent review organization shall retain the written records required under this section for at least six (6) years.
(b)
(1) Each health insurance organization or issuer shall maintain written records, in the aggregate and for each type of health plan offered, on all requests for external review filed against them.
(2) Each health insurance organization or issuer shall submit to the Commissioner, upon request, a report on all requests for external review filed against them in the format specified by the Commissioner.
(3) The report shall include in the aggregate and specifically by each type of health plan:
(A) The total number of requests for external review.
(B) From the total number of requests for external review, the number of requests determined eligible for a full external review.
(C) Any other information the Commissioner may request or require.
(4) The health insurance organization or issuer shall retain the written records required under this section for at least six (6) years.
History —Aug. 29, 2011, No. 194, added as § 28.160 on Aug. 23, 2012, No. 203, § 7, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-126/9516/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 126 - External Review (§§ 9501 — 9517)›§ 9516 - Funding of external review
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 126 - External Review (§§ 9501 — 9517) › § 9516 - Funding of external review
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The health insurance organization or issuer against which a request for a standard external review or an expedited external review is filed shall be required to pay the independent review organization for conducting the external review.
The Office of the Insurance Commissioner shall notify health service organizations and issuers the costs of the process or any modification thereof within one hundred twenty (120) days in advance.
A covered person or enrollee shall pay not more than twenty-five dollars ($25) for each review. Provided, That the same covered person or enrollee shall not pay more than seventy-five dollars ($75) per policy year. The amount paid by the covered person or enrollee shall be reimbursed to him/her if a decision is made in his/her favor.
History —Aug. 29, 2011, No. 194, added as § 28.170 on Aug. 23, 2012, No. 203, § 7, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-126/9517/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 126 - External Review (§§ 9501 — 9517)›§ 9517 - Disclosure requirements
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 126 - External Review (§§ 9501 — 9517) › § 9517 - Disclosure requirements
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(a)
(1) Each health insurance organization or issuer shall include a description of the external review procedures in the policy, certificate, membership booklet, outline of coverage. or other evidence of coverage it provides to covered persons or enrollees.
(2) The disclosure of external review procedures required by clause (1) of this subsection shall be in a format prescribed by the Commissioner.
(b) The description of external review procedures shall include a statement that informs the covered person or enrollee of his/her right to file a request for an external review of an adverse determination or final adverse determination with the Commissioner. The statement may explain that external review is available when the adverse determination or final adverse determination involves an issue of medical necessity, appropriateness, healthcare setting, level of care, or effectiveness of service or rescission of coverage. The statement shall include the telephone number and address of the Commissioner.
(c) In addition to the provisions of subsection (b) of this Section, the statement shall inform the covered person or enrollee that, when filing a request for an external review, he/she will be required to authorize the release of any medical information that may be required or necessary to be reviewed for the purpose of reaching a decision on the external review.
History —Aug. 29, 2011, No. 194, added as § 28.180 on Aug. 23, 2012, No. 203, § 7, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-150/9981/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 150 - Off-label Use (§§ 9981 — 9984)›§ 9981 - Purpose
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 150 - Off-label Use (§§ 9981 — 9984) › § 9981 - Purpose
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The purpose of this chapter is to establish standards for the payment or reimbursement of costs associated with prescription drugs that, even though they have been approved by the U. S. Food and Drug Administration (FDA), are used for indications other than those stated in the labeling approved by the FDA (this use is hereinafter referred to as “off-label use”). Denial of payment or reimbursement for off-label use can interrupt or effectively deny access to necessary and appropriate treatment for covered persons or enrollees.
History —Aug. 29, 2011, No. 194, added as § 52.010 on Aug. 23, 2012, No. 203, § 8, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-150/9982/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 150 - Off-label Use (§§ 9981 — 9984)›§ 9982 - Applicability and scope
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 150 - Off-label Use (§§ 9981 — 9984) › § 9982 - Applicability and scope
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This chapter shall apply to all health plans that are issued, amended, delivered or renewed on or after the effective date of this chapter and provide coverage for drugs. It also shall apply to all persons making determinations regarding payment of reimbursement for prescription drugs under these health plans.
History —Aug. 29, 2011, No. 194, added as § 52.020 on Aug. 23, 2012, No. 203, § 8, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-150/9983/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 150 - Off-label Use (§§ 9981 — 9984)›§ 9983 - Definitions
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 150 - Off-label Use (§§ 9981 — 9984) › § 9983 - Definitions
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(a) Standard reference compendia.— Means:
(1) The American Hospital Formulary Service-Drug Information;
(2) The American Medical Association Drug Evaluation; or
(3) The United States Pharmacopoeia-Drug Information.
(b) FDA.— Means the United States Food and Drug Administration.
(c) Peer-reviewed medical literature.— Means a published scientific study in a journal or other publication in which original manuscripts have been published only after having been critically reviewed by unbiased independent experts, and that has been determined by the International Committee of Medical Journal Editors to have met the Uniform Requirements for Manuscripts submitted to biomedical journals. Peer-reviewed medical literature does not include publications or supplements to publications that are sponsored to a significant extent by a pharmaceutical manufacturing company or a health insurance organization or issuer.
(d) Drug or Drugs.— Means any substance prescribed by a licensed healthcare provider that is intended for use in the diagnosis, mitigation, treatment or prevention of disease that is taken (by mouth; injected into a muscle, the skin, a blood vessel or cavity of the body; applied to the skin; or otherwise assimilated by the body). The term includes only those substances that are approved by the FDA for at least one indication.
History —Aug. 29, 2011, No. 194, added as § 52.030 on Aug. 23, 2012, No. 203, § 8, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-150/9984/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 150 - Off-label Use (§§ 9981 — 9984)›§ 9984 - Standards of coverage
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 150 - Off-label Use (§§ 9981 — 9984) › § 9984 - Standards of coverage
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(a) A health plan that provides coverage for drugs shall provide for the dispensation of any drug covered, regardless of the disorder, injury, illness, condition, or disease for which they were prescribed, provided, that:
(1) The drug has been approved by the FDA for at least one indication, and
(2) the drug is recognized for treatment of the disorder, injury, illness, condition, or disease in one of the standard reference compendia or in substantially accepted peer-reviewed medical literature.
(b) Coverage of a drug pursuant to this section shall also include medically necessary services associated with the administration of the drug.
(c) This section shall not be construed to require a health insurance organization or issuer to provide coverage for a drug when the FDA has determined its use to be contra-indicated for treatment of the current indication.
(d) The following drugs or services shall not be subject to coverage under subsection (a) of this section:
(1) Drugs that are used in research trials sponsored by their manufacturers or a government entity, or
(2) drugs or services furnished in a research trial, if the sponsor of the research trial furnishes the drugs or services without charge to any participant in the research trial.
History —Aug. 29, 2011, No. 194, added as § 52.040 on Aug. 23, 2012, No. 203, § 8, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-152/10021/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 152 - Coverage for Newborn and Recently Adopted Children and Children Placed for Adoption (§§ 10021 — 10026)›§ 10021 - Title
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 152 - Coverage for Newborn and Recently Adopted Children and Children Placed for Adoption (§§ 10021 — 10026) › § 10021 - Title
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This chapter shall be known and may be cited as the chapter on Coverage for Newborn and Newly Adopted Children and Children Placed for Adoption.
History —Aug. 29, 2011, No. 194, § 54.010, eff. 180 days after Aug. 29, 2011.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-152/10022/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 152 - Coverage for Newborn and Recently Adopted Children and Children Placed for Adoption (§§ 10021 — 10026)›§ 10022 - Purpose
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 152 - Coverage for Newborn and Recently Adopted Children and Children Placed for Adoption (§§ 10021 — 10026) › § 10022 - Purpose
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The purpose of this chapter is to provide for uniformity of coverage requirements for newborn and newly adopted children and children placed for adoption under both group and individual health plans.
History —Aug. 29, 2011, No. 194, § 54.020, eff. 180 days after Aug. 29, 2011.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-152/10023/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 152 - Coverage for Newborn and Recently Adopted Children and Children Placed for Adoption (§§ 10021 — 10026)›§ 10023 - Definitions
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 152 - Coverage for Newborn and Recently Adopted Children and Children Placed for Adoption (§§ 10021 — 10026) › § 10023 - Definitions
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For purposes of this chapter:
(a) Health plan.— Means a policy, contract, certificate, or agreement offered or issued by a health insurance organization or issuer to provide, deliver, arrange for healthcare service or pay for or reimburse the costs thereof.
History —Aug. 29, 2011, No. 194, § 54.030, eff. 180 days after Aug. 29, 2011.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-152/10024/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 152 - Coverage for Newborn and Recently Adopted Children and Children Placed for Adoption (§§ 10021 — 10026)›§ 10024 - Applicability
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 152 - Coverage for Newborn and Recently Adopted Children and Children Placed for Adoption (§§ 10021 — 10026) › § 10024 - Applicability
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(a) Except as provided in subsection (b) of this section, this chapter shall apply to health plans that provide coverage for a dependent of a covered person or enrollee.
(b) The provisions of this chapter shall not apply to a group or individual health plan that provides coverage only for a specified disease, specified accident or accident-only coverage, credit, dental, disability income, hospital indemnity or other fixed indemnity coverage, vision care or any other supplemental benefit or a Medicare supplement policy, coverage under a plan through Medicare, Medicaid or the federal employees health benefits program, any coverage issued as supplemental to liability insurance, workers' compensation or similar insurance, automobile medical-payment insurance or any insurance under which benefits are payable with or without regard to fault.
History —Aug. 29, 2011, No. 194, § 54.040, eff. 180 days after Aug. 29, 2011.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-152/10025/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 152 - Coverage for Newborn and Recently Adopted Children and Children Placed for Adoption (§§ 10021 — 10026)›§ 10025 - Coverage requirements
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 152 - Coverage for Newborn and Recently Adopted Children and Children Placed for Adoption (§§ 10021 — 10026) › § 10025 - Coverage requirements
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(a) Each health plan subject to this chapter shall provide coverage to:
(1) A newborn child of a covered person or enrollee from the moment of birth, or
(2) a newly adopted child of a covered person or enrollee from the earlier of:
(A) The date of placement in the home of the covered person or enrollee for the purpose of adoption and continues in the same manner as other dependents of the covered person or enrollee unless the placement is disrupted prior to legal adoption and the child is removed from placement;
(B) the date of entry of an order granting the covered person or enrollee custody of the child for purposes of adoption, or
(C) the effective date of adoption.
(b) The coverage for newborn and newly adopted children and children placed for adoption shall meet the following requirements:
(1) Include coverage of injury or sickness healthcare services including the necessary care and treatment of medically diagnosed congenital defects and birth abnormalities, and
(2) is not subject to any preexisting condition exclusion.
History —Aug. 29, 2011, No. 194, § 54.050, eff. 180 days after Aug. 29, 2011.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-152/10026/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 152 - Coverage for Newborn and Recently Adopted Children and Children Placed for Adoption (§§ 10021 — 10026)›§ 10026 - Notification requirements
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 152 - Coverage for Newborn and Recently Adopted Children and Children Placed for Adoption (§§ 10021 — 10026) › § 10026 - Notification requirements
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(a) For a newborn child, the health insurance organization or issuer shall be required to provide covered persons or enrollees with reasonable notice of the following:
(1) If payment of a specific premium or subscription fee is required to provide coverage for a newborn child, as provided in this chapter, the health plan may require the covered person or enrollee to notify the health insurance organization or issuer of the birth of the child and furnish payment of the required premium or fees within thirty (30) days after the date of birth.
(2) If notice and the payment described above are not provided, the health insurance organization or issuer may refuse to continue coverage for the child under the health plan beyond the thirty (30)-day period. However, if within four (4) months after the birth of the child the covered person or enrollee makes all past-due payments, coverage shall be restored.
(3) If payment of a specific premium or subscription fee is not required to provide coverage for a newborn child, the health insurance organization or issuer may request notification of the birth of the child, but shall not deny or refuse to continue coverage if the covered person or enrollee does not furnish the notice.
(b) For a newly adopted child or child placed for adoption, the health insurance organization or issuer shall be required to provide covered persons or enrollees with reasonable notice of the following:
(1) If payment of a specific premium or subscription fee is required to provide coverage for a newly adopted child or child placed for adoption, the health plan may require the covered person or enrollee to notify the health insurance organization or issuer of the adoption or placement for adoption and furnish payment of the required premium or fees within thirty (30) days after coverage is required to begin under § 10025(a)(2) of this title.
(2) If the covered person fails to provide the notice or make the payment described in the preceding paragraph within the thirty (30)-day period, the health insurance organization or issuer shall treat the adopted child or child placed for adoption no less favorably than it treats other dependents, other than newborn children, who seek coverage at a time other than when the dependent was first eligible to apply for coverage.
History —Aug. 29, 2011, No. 194, § 54.060, eff. 180 days after Aug. 29, 2011.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-164/10251/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261)›§ 10251 - Title
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261) › § 10251 - Title
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This chapter shall be known and may be cited as the chapter on Long-term Care Insurance.
History —Aug. 29, 2011, No. 194, § 66.010, eff. 180 days after Aug. 29, 2011.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-164/10252/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261)›§ 10252 - Scope
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261) › § 10252 - Scope
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The requirements of this chapter shall apply to policies delivered or issued for delivery in Puerto Rico on or after the effective date thereof. This chapter is not intended to supersede the obligations of entities subject to this chapter to comply with the provisions of other applicable insurance laws insofar as they do not conflict with this chapter, except that laws and regulations designed and intended to apply to Medicare supplement insurance policies shall not be applied to long-term care insurance.
History —Aug. 29, 2011, No. 194, § 66.020, eff. 180 days after Aug. 29, 2011.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-164/10253/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261)›§ 10253 - Purpose
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261) › § 10253 - Purpose
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The purpose of this chapter is to promote the public interest, and the availability of long-term care insurance policies, to protect applicants for long-term care insurance, as defined, from unfair or deceptive sales or enrollment practices, to establish standards for long-term care insurance, to facilitate public understanding and comparison of long-term care insurance policies, and to facilitate flexibility and innovation in the development of long-term care insurance coverage.
History —Aug. 29, 2011, No. 194, § 66.030, eff. 180 days after Aug. 29, 2011.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-164/10254/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261)›§ 10254 - Definitions
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261) › § 10254 - Definitions
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For purposes of this chapter:
(a) Certificate.— Means any certificate issued under a group long-term care insurance policy, policy has been delivered or issued for delivery in Puerto Rico.
(b) Qualified long-term care insurance contract or federally tax-qualified long-term care insurance contract.— Means an individual or group insurance contract that meets the requirements of the U.S. Internal Revenue Code of 1986, as amended, as follows:
(1) The only insurance protection provided under the contract is coverage of qualified long-term care services established in accordance with federal income tax laws. A contract shall not fail to satisfy the requirements of this paragraph by reason of payments being made on a periodic basis (per diem or other period) without regard to the expenses incurred during such period;
(2) the contract does not provide for the payment or reimbursement of expenses incurred for services or items that are reimbursable under Title XVIII of the Social Security Act, as amended, or would be so reimbursable but for the application of a deductible or coinsurance amount. The requirements of this clause do not apply to expenses that are reimbursable under Title XVIII of the Social Security Act only as a secondary payor. A contract shall not fail to satisfy the requirements of this clause by reason of payments being made on a periodic basis (per diem or other period)without regard to the expenses incurred during such period;
(3) the contract is guaranteed renewable, as defined in the U.S. Internal Revenue Code of 1986, as amended;
(4) the contract does not provide for a cash surrender value or other money that can be paid, assigned, pledged as collateral for a loan, or borrowed except as provided in Section 66.040B(1)(e) of this Chapter [sic];
(5) all refunds of premiums, and all policyholder dividends or similar amounts, under the contract shall be applied as a reduction in future premiums or to increase future benefits, except that a refund on the event of death of the enrollee or a complete surrender or cancellation of the contract cannot exceed the aggregate premiums paid under the contract, and
(6) the contract meets the consumer protection provisions set forth in the U.S. Internal Revenue Code of 1986, as amended.
“Qualified Long-term Care Insurance Contract” or “Federally Tax-qualified Long-term Care Insurance Contract” also means the portion of a life insurance contract that provides long-term care insurance coverage by rider or as part of the contract and that satisfies the requirements of the U.S. Internal Revenue Code of 1986, as amended.
(c) Policy.— Means any policy, contract, subscriber agreement, rider or endorsement delivered or issued for delivery in Puerto Rico by an issuer authorized to market disability insurance in Puerto Rico.
(d) Long-term care insurance.— Means:
(1) Any insurance policy or rider advertised, marketed, offered or designed to provide coverage for not less than twelve (12) consecutive months on an expense incurred, indemnity, prepaid or other basis; for one or more necessary or medically necessary diagnostic, preventive, therapeutic, rehabilitative, maintenance or personal care services, provided in a setting other than an acute care unit of a hospital.
(2) The term includes group and individual annuities and life insurance policies or riders that provide directly or supplement long-term care insurance. The term also includes a policy or rider that provides for payment of benefits based upon cognitive impairment or the loss of functional capacity. The term shall also include federally tax-qualified long-term care insurance contracts.
(3) Long-term care insurance may be issued by issuers authorized to issue disability insurance.
(4) Long-term care insurance shall not include any insurance policy that is offered primarily to provide basic Medicare supplement coverage, basic hospital expense coverage, basic medical-surgical expense coverage, hospital confinement indemnity coverage, major medical expense coverage, disability income or related asset-protection coverage, accident only coverage, specified disease or specified accident coverage, or limited benefit health coverage.
(5) With regard to life insurance, this term shall not include life insurance policies that accelerate the death benefit specifically for one or more of the qualifying events of terminal illness, medical conditions requiring extraordinary medical intervention or permanent institutional confinement, and that provide the option of a lump-sum payment for those benefits and where neither the benefits nor the eligibility for the benefits is conditioned upon the receipt of long-term care. Notwithstanding any other provision of this chapter, any product advertised, marketed or offered as long-term care insurance shall be subject to the provisions of this chapter.
(e) Group long-term care insurance.— Means a long-term care insurance policy that is delivered or issued for delivery in Puerto Rico and issued to:
(1) One (1) or more employers or labor organizations, or to a trust or to the trustees of a fund established by one or more employers or labor organizations, or a combination thereof, for employees or former employees or a combination thereof or for members or former members or a combination thereof, of the labor organizations, or
(2) any professional, trade or occupational association for its members or former or retired members, or combination thereof, if the association:
(A) Is composed of individuals all of whom are or were actively engaged in the same profession, trade or occupation, and
(B) has been maintained in good faith for purposes other than obtaining insurance; or
(3) An association or a trust or the trustees of a fund established, created or maintained for the benefit of members of one or more associations. Prior to advertising, marketing, or offering the policy in Puerto Rico, the association or the issuer of the association, shall file evidence with the Commissioner, since the beginning, that the association has been organized and maintained in good faith for purposes other than obtaining insurance; has been in active existence for at least one (1) year; and has a constitution and bylaws that provide that:
(A) The association holds regular meetings not less than annually to further purposes of the members;
(B) except for cooperative banks, the association collects dues or solicit contributions from members, and
(C) the members have voting privileges and representation on the governing board and committees.
Thirty (30) days after the filing the association will be deemed to satisfy the organizational requirements, unless the Commissioner determines otherwise.
(4) To qualify as a group long-term care insurance, the issuer shall ensure that the minimum requirements regarding the number of covered persons or enrollees set forth in §§ 1401–1411 of this title are met.
(f) Applicant.— Means:
(1) In the case of an individual long-term care insurance policy, the person who seeks to obtain insurance.
(2) In the case of a group long-term care insurance policy, the proposed certificate holder.
History —Aug. 29, 2011, No. 194, § 66.040, eff. 180 days after Aug. 29, 2011.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-164/10255/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261)›§ 10255 - Extraterritorial jurisdiction-Group long-term care insurance
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261) › § 10255 - Extraterritorial jurisdiction-Group long-term care insurance
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No group long-term care insurance coverage may be offered to a resident of Puerto Rico under a group policy issued in another state to a group described in § 10254(e) of this title, unless the Government of Puerto Rico, or the government of another state having statutory and regulatory long-term care insurance requirements substantially similar to those adopted in Puerto Rico, has made a determination that such requirements have been met.
History —Aug. 29, 2011, No. 194, § 66.050, eff. 180 days after Aug. 29, 2011.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-164/10256/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261)›§ 10256 - Disclosure and performance standards for long-term care insurance
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261) › § 10256 - Disclosure and performance standards for long-term care insurance
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(a) The Commissioner may adopt regulations that include standards for full and fair disclosure setting forth the manner, content and required disclosures for the sale of long-term care insurance policies, terms of renewability, initial and subsequent conditions of eligibility, non-duplication of coverage provisions, coverage of dependents, preexisting conditions, termination of insurance, continuation or conversion, waiting periods, limitations, exceptions, reductions, elimination periods, requirements for replacement, recurrent conditions and definitions of terms.
(b) No long-term care insurance policy may:
(1) Be cancelled, non renewed or otherwise terminated on the grounds of the age or the deterioration of the mental or physical health of the enrollee or certificate holder; or
(2) contain a provision establishing a new waiting period in the event existing coverage is converted to or replaced by a new or other form within the same company, except with respect to an increase in benefits voluntarily selected by the enrollee or group policyholder, or
(3) provide coverage for skilled nursing care only or provide significantly more coverage for skilled care in a facility than coverage for lower levels of care.
(c) Preexisting condition.—
(1) No long-term care insurance policy or certificate shall use a definition of “preexisting condition” that is more restrictive than the following:
“Preexisting condition means a condition for which medical advice or treatment was recommended by, or received from a provider of healthcare services, within six (6) months preceding the effective date of coverage of a covered person.”
(2) No long-term care insurance policy or certificate may exclude coverage for a loss or confinement that is the result of a preexisting condition unless the loss or confinement begins within six (6) months following the effective date of coverage of a covered person.
(3) The definition of “preexisting condition” does not prohibit an issuer from using an application form designed to elicit the complete health history of an applicant, and, on the basis of the answers on that application, from underwriting in accordance with that issuer’s established underwriting standards. Unless otherwise provided in the policy or certificate, a preexisting condition, regardless of whether it is disclosed on the application, need not be covered until the waiting period described in clause (2) of this subsection expires. No long-term care insurance policy or certificate may exclude or use waivers or riders of any kind to exclude, limit or reduce coverage or benefits for specifically named or described preexisting diseases or physical conditions beyond the waiting period described in clause (2) of this subsection.
(d) Prior hospitalization/institutionalization.—
(1) No long-term care insurance policy may be delivered or issued for delivery in Puerto Rico if the policy:
(A) Conditions eligibility for any benefits on a prior hospitalization requirement;
(B) conditions eligibility for benefits provided in an institutional care setting on the receipt of a higher level of institutional care, or
(C) conditions eligibility for any benefits other than waiver of premium, post-confinement, post-acute care or recuperative benefits on a prior institutionalization requirement.
(2)
(A) A long-term care insurance policy containing post-confinement, post-acute care or recuperative benefits shall clearly label in a separate paragraph of the policy or certificate entitled “Limitations or conditions on eligibility for benefits” such limitations or conditions, including any required number of days of confinement.
(B) A long-term care insurance policy or rider that conditions eligibility of non-institutional benefits on the prior receipt of institutional care shall not require a prior institutional stay of more than thirty (30) days.
(3) No long-term care insurance policy or rider that provides benefits only following institutionalization shall condition such benefits upon admission to a facility for the same or related conditions within a period of less than thirty (30) days after discharge from the institution.
(e) The Commissioner may adopt regulations establishing loss ratio standards for long-term care insurance policies.
(f) Right to return.— Long-term care insurance applicants shall have the right to return the policy or certificate within thirty (30) days of its delivery and to have the premium refunded if, after examination of the policy or certificate, the applicant is not satisfied for any reason. Long-term care insurance policies and certificates shall have a notice prominently printed on the first page or attached thereto stating in substance that the applicant shall have the right to return the policy or certificate within thirty (30) days of its delivery and to have the premium refunded if, after examination of the policy or certificate, the applicant is not satisfied for any reason. This subsection shall also apply to denials of applications. Any refund must be made within thirty (30) days of the return or denial.
(g) Outline of coverage.—
(1) An outline of coverage shall be delivered to a prospective applicant or long-term care insurance at the time of initial solicitation. The outline shall be provided through means that prominently direct the attention of the recipient to the document and its purpose.
(A) The Commissioner shall prescribe a standard format, including style, arrangement and overall appearance, and the content of an outline of coverage.
(B) In the case of producer solicitations, a producer shall deliver the outline of coverage prior to the presentation of an application or enrollment form.
(2) The outline of coverage shall include:
(A) A description of the principal benefits and coverage provided in the policy;
(B) a statement of the principal exclusions, reductions and limitations contained in the policy;
(C) a statement of the terms under which the policy or certificate, or both, may be continued in force or discontinued, including any reservation in the policy of a right to change premium. Continuation or conversion provisions of group coverage shall be specifically described;
(D) a statement that the outline of coverage is a summary only, not a contract of insurance, and that the policy or group master policy contains governing contractual provisions;
(E) a description of the terms under which the policy or certificate may be returned and premium refunded;
(F) a brief description of the relationship of cost of care and benefits, and
(G) a statement that discloses to the policyholder or certificate holder whether the policy is intended to be a federally tax-qualified long-term care insurance contract.
(h) A certificate issued pursuant to a group long-term care insurance policy that policy is delivered or issued for delivery in Puerto Rico shall include:
(1) A description of the principal benefits and coverage provided in the policy;
(2) a statement of the principal exclusions, reductions and limitations contained in the policy, and
(3) a statement that the group master policy determines governing contractual provisions.
(i) If an application for a long-term care insurance contract is approved, the issuer shall deliver the contract or certificate of insurance to the applicant not later than thirty (30) days after the date of approval.
(j) At the time of policy delivery, a policy summary shall be delivered for an individual life insurance policy that provides long-term care benefits within the policy or by rider. In addition to meeting all applicable requirements, the summary shall also include:
(1) An explanation of how the long-term care benefit interacts with other components of the policy, including deductions from death benefits.
(2) An illustration of the amount of benefits, the length of benefit, and the guaranteed lifetime benefits if any, for each covered person or enrollee.
(3) Any exclusions, reductions, and limitations on benefits of long-term care.
(4) A statement that any long-term care inflation protection option is not available under this policy.
(5) If applicable to the policy type, the summary shall also include:
(A) A disclosure of the effects of exercising other rights under the policy;
(B) a disclosure of guarantees related to long-term care costs of insurance charges, and
(C) current and projected maximum lifetime benefits.
(k) Any time a long-term care benefit, funded through a life insurance vehicle by the acceleration of the death benefit, is in benefit payment status, a monthly report shall be provided to the policyholder or certificate holder. The report shall include:
(1) Any long-term care benefits paid out during the month;
(2) an explanation of any changes in the policy, e.g. death benefits or policy cash values, due to long-term care benefits being paid out, and
(3) the amount of long-term care benefits existing or remaining.
(l) If a claim under a long-term care insurance contract is denied, the issuer, or a representative thereof, within sixty (60) days of the date of a written request by the policyholder or certificate holder shall:
(1) Provide a written explanation of the reasons for the denial, and
(2) make available all information directly related to the denial.
(m) Any policy or rider advertised, marketed or offered as long-term care or nursing home insurance shall comply with the provisions of this chapter.
History —Aug. 29, 2011, No. 194, § 66.060, eff. 180 days after Aug. 29, 2011.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-164/10257/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261)›§ 10257 - Incontestability period
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261) › § 10257 - Incontestability period
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(a) For a policy or certificate that has been in force for less than six (6) months, an issuer may rescind a long-term care insurance policy or certificate or deny an otherwise valid long-term care insurance claim upon a showing of misrepresentation that is material to the acceptance for coverage or to the risk assumed by the issuer.
(b) For a policy or certificate that has been in force for at least six (6) months but less than two (2) years, an issuer may rescind a long-term care insurance policy or certificate or deny an otherwise valid long-term care insurance claim upon a showing of misrepresentation that is both material to the acceptance for coverage and which pertains to the condition for which benefits are sought.
(c) After a policy or certificate has been in force for two (2) years, it is not contestable upon the grounds of misrepresentation alone; such policy or certificate may be contested only upon a showing that the enrollee knowingly and intentionally misrepresented relevant facts relating to his/her health status.
(d) Long-term care insurance policies or certificates may be field issued by third-party administrators if the compensation to the producer or third party administrator is not based on the number of policies or certificates issued. For purposes of this section, “field issued” means a policy or certificate issued by a producer or a third-party administrator pursuant to the underwriting authority granted to the producer or third-party administrator by an issuer and using the issuer’s underwriting guidelines.
(e) If an issuer has paid benefits under the long-term care insurance policy or certificate, the benefit payments may not be recovered by the insurer in the event that the policy or certificate is rescinded.
(f) In the event of the death of the enrollee, this section shall not apply to the remaining death benefit of a life insurance policy that accelerates benefits for long-term care. In this situation, the remaining death benefits under these policies shall be governed by the provisions of law applicable to life insurance. In all other situations, this section shall apply to life insurance policies that accelerate benefits for long-term care.
History —Aug. 29, 2011, No. 194, § 66.070, eff. 180 days after Aug. 29, 2011.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-164/10258/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261)›§ 10258 - Nonforfeiture benefits
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261) › § 10258 - Nonforfeiture benefits
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(a) Except as provided in subsection (b) of this section, a long-term care insurance policy may not be delivered or issued for delivery in Puerto Rico unless the policyholder or certificate holder has been offered the option of purchasing a policy or certificate including a nonforfeiture benefit. The offer of a nonforfeiture benefit may be in the form of a rider that is attached to the policy. In the event the policyholder or certificate holder declines the nonforfeiture benefit, the issuer shall provide a contingent benefit upon lapse that shall be available for a specified period of time following a substantial increase in premium rates.
(b) When a group long-term care insurance policy is issued, the offer required in subsection (a) of this section shall be made to the group policyholder.
(c) The Commissioner shall promulgate regulations specifying the type or types of nonforfeiture benefits to be offered as part of long-term care insurance policies and certificates, the standards for nonforfeiture benefits, and the rules regarding contingent benefit upon lapse, including a determination of the specified period of time during which a contingent benefit upon lapse will be available and the substantial premium rate increase that triggers a contingent benefit upon lapse as described in subsection (a) of this section.
History —Aug. 29, 2011, No. 194, § 66.080, eff. 180 days after Aug. 29, 2011.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-164/10259/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261)›§ 10259 - Producer training requirements
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261) › § 10259 - Producer training requirements
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(a) The following requirements related to the sale, soliciting or negotiating long-term care insurance shall be met:
(1) An individual may not sell, solicit or negotiate long-term care insurance unless the individual has an insurance producer license which authorizes him/her to underwrite disability insurance and has completed the required training course. The training shall meet the requirements set forth in subsection (b) of this section.
(2) An individual already licensed and selling, soliciting or negotiating long-term care insurance on the effective date of this chapter may not continue to sell, solicit or negotiate long-term care insurance unless the individual has completed the required training course as set forth in subsection (b) of this section, within one (1) year from the effective date of this chapter.
(3) In addition to the training course required in clauses (1) and (2) of this subsection, an individual who sells, solicits or negotiates long-term care insurance shall complete ongoing training as set forth in subsection (b) of this section.
(4) The training requirements of subsection (b) of this section may be approved as continuing education courses under Rule 52 of the Insurance Code of Puerto Rico Regulations.
(b) The training required by this section shall be not less than eight (8) hours and the ongoing training required by this section shall be not less than four (4) hours every twenty-four (24) months.
The training shall consist of topics related to long-term care insurance, long-term care services and, if applicable, qualified state long-term care insurance partnership programs, including, but not limited to:
(1) Commonwealth and federal regulations and requirements and the relationship between qualified state long-term care insurance partnership programs and other public and private coverage of long-term care services, including Medicaid;
(2) available long-term services and providers;
(3) changes or improvements in long-term care services or providers;
(4) alternatives to the purchase of private long-term care insurance;
(5) the effect of inflation on benefits and the importance of inflation protection, and
(6) consumer suitability standards and guidelines.
The training required by this section shall not include training that is issuer or company product specific or that includes any sales or marketing information, materials, or training, other than those required by Commonwealth or federal law.
(c) Issuers subject to this chapter shall obtain verification that a producer receives training required by this section before a producer is permitted to sell, solicit or negotiate the issuer’s long-term care insurance products, maintain records subject to the Commonwealth’s record retention requirements, and make that verification available to the Commissioner upon request. Issuers subject to this chapter shall maintain records with respect to the training of its producers concerning the distribution of its partnership policies, if applicable, that will allow the Commissioner to provide assurance to the state Medicaid agency that producers have received the training described in this section and that producers have demonstrated an understanding of the partnership policies, if applicable, and their relationship to public and private coverage of long-term care, including Medicaid, in Puerto Rico. These records shall be maintained in accordance with the Commonwealth’s retention requirements and shall be made available to the Commissioner upon request.
(d) The satisfaction of these training requirements in any state shall be deemed to satisfy the training requirements in Puerto Rico.
History —Aug. 29, 2011, No. 194, § 66.090, eff. 180 days after Aug. 29, 2011.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-164/10260/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261)›§ 10260 - Rulemaking authority
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261) › § 10260 - Rulemaking authority
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The Commissioner shall issue reasonable regulations to promote premium adequacy and to protect the policyholder or certificate holder in the event of substantial rate increases, and to establish minimum standards for producer education, marketing practices, producer compensation, producer testing, penalties and reporting practices for long-term care insurance.
The Commissioner shall issue reasonable regulations to promote premium adequacy and to protect the policyholder or certificate holder in the event of substantial rate increases, and to establish minimum standards for producer education, marketing practices, producer compensation, producer testing, penalties and reporting practices for long-term care insurance [sic].
History —Aug. 29, 2011, No. 194, § 66.100, eff. 180 days after Aug. 29, 2011.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-164/10261/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261)›§ 10261 - Penalties
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 164 - Long-term Care Insurance (§§ 10251 — 10261) › § 10261 - Penalties
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In addition to any other penalties provided by the laws of Puerto Rico including the Insurance Code of Puerto Rico, any issuer and any producer found to have violated any requirement of Puerto Rico related to the regulation of long-term care insurance or the marketing of such insurance shall be subject to a fine which shall be the greater of the following amounts: up to three (3) times the amount of any commissions paid for each policy involved in the violation, or up to $10,000.
History —Aug. 29, 2011, No. 194, § 66.130, eff. 180 days after Aug. 29, 2011.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-170/10371/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 170 - Unfair Discrimination against Victims of Abuse (§§ 10371 — 10377)›§ 10371 - Purpose
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 170 - Unfair Discrimination against Victims of Abuse (§§ 10371 — 10377) › § 10371 - Purpose
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The purpose of this chapter is to prohibit unfair discrimination by health insurance organizations or issuers and insurance professionals against victims of abuse.
History —Aug. 29, 2011, No. 194, added as § 72.010 on Aug. 23, 2012, No. 203, § 9, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-170/10372/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 170 - Unfair Discrimination against Victims of Abuse (§§ 10371 — 10377)›§ 10372 - Scope
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 170 - Unfair Discrimination against Victims of Abuse (§§ 10371 — 10377) › § 10372 - Scope
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This chapter shall apply to all health insurance organizations or issuers and insurance professionals involved in issuing or renewing in Puerto Rico a health plan policy or certificate.
History —Aug. 29, 2011, No. 194, added as § 72.020 on Aug. 23, 2012, No. 203, § 9, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-170/10373/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 170 - Unfair Discrimination against Victims of Abuse (§§ 10371 — 10377)›§ 10373 - Definitions
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 170 - Unfair Discrimination against Victims of Abuse (§§ 10371 — 10377) › § 10373 - Definitions
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(a) Abuse-related medical condition.— Means a medical condition sustained by a victim of abuse which arises in whole or in part out of an act or pattern of abuse.
(b) Confidential abuse information.— Means information about acts of abuse against a person or abuse status of such person; information about a person's medical condition that the issuer knows or has reason to know is abuse-related, the address and telephone number (home and work) of a victim of abuse, or the status of a current or potential covered person or enrollee as a family member or employer of a victim of abuse.
(c) Abuse.— Means the occurrence of one (1) or more of the following acts by a current or former family member, household member, intimate partner or caretaker:
(1) Attempting to cause or intentionally or recklessly causing another person bodily injury, physical harm, severe emotional distress, psychological trauma, rape, sexual assault, or involuntary sexual intercourse;
(2) knowingly engaging in an unwanted pursuit behavior towards the victim, including following the person without proper authority, under circumstances that place the victim in reasonable fear of harm to his/her bodily integrity;
(3) subjecting another person to false imprisonment, or
(4) cause knowingly or recklessly damage to property so as to intimidate or control the behavior of the victim.
(d) Health plan or plan.— Means a policy, contract, certificate or agreement offered by a health insurance organization or issuer or insurance professional to provide, deliver, arrange for, pay for or reimburse any of the costs of healthcare services. For purposes of this chapter, health plan includes accident only, credit health, dental, vision, Medicare supplement or long-term care insurance, coverage issued as a supplement to liability insurance, short-term and catastrophic health insurance policies, and a policy that pays on a cost-incurred basis. “Health plan” does not include workers' compensation or similar insurance.
(e) Insurance professional.— Means a producer, broker, or adjuster as such terms are defined in §§ 949–953i of this title, as well as third-party administrators, as such terms are defined in Chapter 38 of this Code[sic].
(f) Abuse status.— Means the fact or perception that a person is or has been a victim of abuse, irrespective of whether the person has sustained abuse- related medical conditions.
(g) Victim of abuse.— Means a person against whom an act of abuse has been directed; who has current or prior injuries, illnesses, or disorders that resulted from abuse; or who seeks, may have sought, or had reason to seek medical or psychological treatment for abuse; or protection, court-ordered protection, or shelter from abuse.
History —Aug. 29, 2011, No. 194, added as § 72.030 on Aug. 23, 2012, No. 203, § 9, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-170/10374/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 170 - Unfair Discrimination against Victims of Abuse (§§ 10371 — 10377)›§ 10374 - Unfairly discriminatory acts relating to health plans
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 170 - Unfair Discrimination against Victims of Abuse (§§ 10371 — 10377) › § 10374 - Unfairly discriminatory acts relating to health plans
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(a) It is unfairly discriminatory to:
(1) Deny, refuse to issue, renew or reissue, cancel or otherwise terminate a health plan, or restrict a health plan coverage or add a premium differential or surcharge to any health plan on the basis of the covered person or enrollee's abuse status, or
(2) exclude, limit coverage, or deny a claim on the basis of the covered person or enrollee's abuse status;
(b) When the health insurance organization or issuer or insurance professional has information in its possession that clearly indicates that the current of potential covered person or enrollee is a victim of abuse, the disclosure or transfer of the confidential abuse information, as defined in this chapter, by a health insurance organization or issuer or insurance professional for any purpose or to any person is unfairly discriminatory, except:
(1) To the victim of abuse or an individual specifically designated in writing by the victim of abuse;
(2) to a healthcare provider for the direct provision of healthcare services;
(3) to a physician identified and designated by the victim of abuse;
(4) when ordered by the Commissioner or a court of competent jurisdiction or otherwise required by law, or
(5) when necessary for a valid business purpose to transfer information that includes confidential abuse information that cannot reasonably be segregated without undue hardship. Confidential abuse information may be disclosed only if the recipient has executed a written agreement to be bound by the prohibitions of this chapter and to be subject to the enforcement of this chapter by the courts of Puerto Rico. Disclosure of confidential abuse information for valid business purposes is hereby authorized under this section only to the following persons:
(A) A reinsurer that shall indemnify all or any part of a policy covering a victim of abuse, provided that the reinsurer cannot underwrite or satisfy its obligations under the reinsurance agreement without that disclosure;
(B) a party to a proposed or consummated sale, transfer, merger or consolidation of all or part of the business of the health insurance organization or issuer or insurance professional;
(C) medical or claims personnel contracting with the health insurance organization or issuer or insurance professional, only when such disclosure is necessary to process an application or perform its duties under the policy, or
(D) with respect to the address and telephone number of the victim of abuse, to entities with whom the health insurance organization or issuer or insurance professional transacts business when the business cannot be transacted without the address and telephone number.
(6) to an attorney who needs the information to represent the health insurance organization or issuer or insurance professional effectively, provided the health insurance organization or issuer or insurance professional notifies the attorney of its obligations under this chapter and requests that the attorney exercise due diligence to protect the confidential abuse information;
(7) to the policy owner or assignee, in the course of delivery of the policy, if the policy contains information about abuse status, or
(8) to any other entities deemed appropriate by the Commissioner.
(c) It is unfairly discriminatory to request information relating to acts of abuse or a current or potential covered person or enrollee's abuse status, or make use of that information, however obtained, except for the limited purposes of complying with legal obligations or verifying a person's claim to be a victim of abuse.
(d) It is unfairly discriminatory to terminate group coverage for a victim of abuse because coverage was originally issued in the name of the abuser and the abuser has divorced, separated from, or lost custody of the victim of abuse, or the abuser's coverage has terminated voluntarily or involuntarily. Nothing in this subsection prohibits the health insurance organization or issuer or insurance professional from requiring the victim of abuse to pay the full premium for coverage under the health plan or from requiring as a condition of coverage that the victim of abuse reside or work within the health plan service area, if the requirements are applied to all existing or potential covered persons or enrollees.
The health insurance organization or issuer may terminate group coverage after the continuation coverage required by this subsection has been in force for eighteen (18) months, if it offers conversion to an equivalent individual plan. The continuation coverage required herein shall be satisfied by coverage required under the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA), and shall not be in addition to coverage provided under COBRA.
(e) The provisions of subsection (b) of this section shall not preclude a victim of abuse from obtaining his/her insurance records.
(f) The provisions of subsection (d) of this section shall not prohibit a health insurance organization or issuer or insurance professional from asking about a medical condition or from using medical information to underwrite or to carry out its duties under the policy, even if the medical information is related to a medical condition that the issuer or insurance professional knows or has reason to know is abuse-related, to the extent otherwise permitted under this chapter and other applicable law.
History —Aug. 29, 2011, No. 194, added as § 72.040 on Aug. 23, 2012, No. 203, § 9, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-170/10375/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 170 - Unfair Discrimination against Victims of Abuse (§§ 10371 — 10377)›§ 10375 - Justification of adverse insurance decisions
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 170 - Unfair Discrimination against Victims of Abuse (§§ 10371 — 10377) › § 10375 - Justification of adverse insurance decisions
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A health insurance organization or issuer or insurance professional that takes an action that adversely affects a current or potential covered person or enrollee on the basis of a medical condition that the issuer or insurance professional knows or has reason to know is abuse-related shall explain the reason for its action to the covered person or enrollee in writing and shall be able to demonstrate that its action, and any applicable plan provision:
(a) Does not have the purpose of treating the victim of abuse as a medical condition or underwriting criterion;
(b) is not based upon any actual or perceived correlation between a medical condition and abuse;
(c) is otherwise permissible by law and applies in the same manner and to the same extent to all current or potential covered persons or enrollees with a similar medical condition without regard to whether the condition or claim is abuse-related, and
(d) except for claim actions, is based on a determination, made in conformance with sound actuarial principles and supported by reasonable statistical evidence, that there is a correlation between the medical condition and a material increase in insurance risk.
History —Aug. 29, 2011, No. 194, added as § 72.050 on Aug. 23, 2012, No. 203, § 9, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-170/10376/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 170 - Unfair Discrimination against Victims of Abuse (§§ 10371 — 10377)›§ 10376 - Insurance protocols for victims of abuse
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 170 - Unfair Discrimination against Victims of Abuse (§§ 10371 — 10377) › § 10376 - Insurance protocols for victims of abuse
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Health insurance organizations or issuers shall develop and adhere to written policies specifying procedures to be followed by employees and by insurance professionals they contract with, for the purpose of protecting the safety and privacy of a victim of abuse and shall otherwise implement the provisions of this chapter when taking an application, investigating a claim, pursuing subrogation or taking any other action relating to a policy or claim involving a victim of abuse. Health insurance organizations or issuers shall distribute their written policies to employees and insurance professionals.
History —Aug. 29, 2011, No. 194, added as § 72.060 on Aug. 23, 2012, No. 203, § 9, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-six/subtitle-3/chapter-170/10377/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SIX - Insurance (§§ 101 — 10377)›Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377)›Chapter 170 - Unfair Discrimination against Victims of Abuse (§§ 10371 — 10377)›§ 10377 - Enforcement
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2023 Laws of Puerto Rico › TITLE TWENTY-SIX - Insurance (§§ 101 — 10377) › Subtitle 3 - Puerto Rico Health Insurance Code (§§ 9001 — 10377) › Chapter 170 - Unfair Discrimination against Victims of Abuse (§§ 10371 — 10377) › § 10377 - Enforcement
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The Commissioner shall conduct a reasonable investigation based on a complaint received and issue a prompt determination as to whether a violation of this chapter may have occurred. If the Commissioner finds from the investigation that a violation of this chapter may have occurred, the Commissioner shall promptly begin an administrative adjudicatory proceeding. The Commissioner may address a violation through means appropriate to the nature and extent of the violation, which may include suspension or revocation of certificates of authority or licenses, imposition of civil penalties, issuance of cease and desist orders, injunctive relief, a requirement for restitution, referral to prosecutorial authorities or any combination thereof. The powers and duties set forth in this section are in addition to all other authority of the Commissioner.
History —Aug. 29, 2011, No. 194, added as § 72.070 on Aug. 23, 2012, No. 203, § 9, eff. 90 days after Aug. 23, 2012.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-i/chapter-15/261/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g)›Chapter 15 - Revision and Modification of Rates (§§ 261 — 261e)›§ 261 - Title and purpose
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g) › Chapter 15 - Revision and Modification of Rates (§§ 261 — 261e) › § 261 - Title and purpose
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This chapter shall be known as the “Uniform Rate Revision and Modification Act” and shall have the purpose of guaranteeing to the subscribers or users of public services adequate and uniform administrative procedures for the revision and modification of the rates fixed and charged for basic and essential services rendered by public corporations and other similar government instrumentalities.
History —May 31, 1985, No. 21, p. 67, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-i/chapter-15/261a/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g)›Chapter 15 - Revision and Modification of Rates (§§ 261 — 261e)›§ 261a - Application
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g) › Chapter 15 - Revision and Modification of Rates (§§ 261 — 261e) › § 261a - Application
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This chapter shall be applicable to the Puerto Rico Electric Power Authority, to the Puerto Rico Aqueducts and Sewers Authority and to other similar public service government instrumentalities established or to be established in the future, and to their subsidiaries.
History —May 31, 1985, No. 21, p. 67, § 2; Sept. 12, 1996, No. 218, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-i/chapter-15/261b/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g)›Chapter 15 - Revision and Modification of Rates (§§ 261 — 261e)›§ 261b - Procedures—Permanent rates
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g) › Chapter 15 - Revision and Modification of Rates (§§ 261 — 261e) › § 261b - Procedures—Permanent rates
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No authority, public corporation or other similar government instrumentality that provides basic and essential public services to the citizenry shall make changes in the rates they charge their subscribers or users for said services, unless they comply with the following procedures:
(a) No changes of a permanent nature shall be made in the rates, unless public hearings are held which have been duly announced in two (2) newspapers of general circulation in Puerto Rico, at least fifteen (15) days prior to the date they are to be held, indicating in the announcement the place, date and hour said public hearings are to be held, the rates in effect, the proposed rates or changes in the rates to be adopted, and the effective date of the proposed change.
(b) The Authority shall make available to the public, with sufficient time prior to the date the public hearings are to be held, all the agency reports and documents supporting or justifying the proposed change in rates.
(c) The public hearings prescribed by this section shall be presided by an examining official who is knowledgeable of the rate structure of the agency, who is designated by the Authority for such effects. In case it were necessary to transfer agency personnel to serve as the examining official during these public hearings, the person designated shall not have previously intervened in the determination of the proposed change in rates.
(d) The examining official shall hear the statements of the deponents and shall grant them the opportunity to present expert and documentary evidence. Said official will issue a report which he shall submit to the Board of Directors of the Authority within sixty (60) days following the date on which the public hearings conclude. Said report shall include a list of all the objections, statements, opinions, documents, studies, recommendations, and any other pertinent facts introduced at the hearings, as well as the conclusions and recommendations. A copy of said report shall be made available to the public for examination and study, which shall be notified through the news media. Any interested person may submit his comments with respect to the report in writing to the Board of Directors of the Authority, within ten (10) days following the date it was made available to the public.
History —May 31, 1985, No. 21, p. 67, § 3.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-i/chapter-15/261c/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g)›Chapter 15 - Revision and Modification of Rates (§§ 261 — 261e)›§ 261c - Procedures—Temporary or emergency rates
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g) › Chapter 15 - Revision and Modification of Rates (§§ 261 — 261e) › § 261c - Procedures—Temporary or emergency rates
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Temporary or emergency rates may only be adopted for a period of one hundred and eighty (180) days, or while the circumstances which motivated the emergency prevail, and, in any case, they shall be in accordance with the procedures provided hereinbelow:
(a) When the change in rates is temporary or due to an emergency, a notice shall be issued to the public through the communications media before the rates become effective, apprising of the change or modifications in rates, and explaining, in general terms, the reasons or emergency situation for such determination.
(b) In every case that a temporary raise is decreed, the instrumentality involved shall issue a detailed report explaining the grounds or circumstances which brought about said decision. Said report shall be made available to the public in an accessible place no later than ten (10) days before the date set for the beginning of the public hearings that shall be held pursuant to this chapter.
(c) When a temporary or emergency raise is decreed, public hearings will be held to consider said raise or change, within thirty (30) days following the effective date thereof. If the public hearings do not begin within the indicated term, the temporary or emergency raise shall not be effective nor valid. In these cases, the notice of public hearings, the holding of the hearings and the decision of the examining official shall be ruled by the provisions established in § 261b of this title.
History —May 31, 1985, No. 21, p. 67, § 4.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-i/chapter-15/261d/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g)›Chapter 15 - Revision and Modification of Rates (§§ 261 — 261e)›§ 261d - Procedures—Legislative review
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g) › Chapter 15 - Revision and Modification of Rates (§§ 261 — 261e) › § 261d - Procedures—Legislative review
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Every final determination of the public entities subject to the application of this chapter, after the public hearings referred to in §§ 261b and 261c of this title have been held with respect to changes in rates, may be reviewed by the Legislature through a concurrent resolution or through a resolution of any of its bodies. Nothing of what is established herein shall be construed as limiting the power of the courts to review the administrative decision in the pertinent cases.
History —May 31, 1985, No. 21, p. 67, § 5.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-i/chapter-15/261e/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g)›Chapter 15 - Revision and Modification of Rates (§§ 261 — 261e)›§ 261e - Procedures—Exceptions
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g) › Chapter 15 - Revision and Modification of Rates (§§ 261 — 261e) › § 261e - Procedures—Exceptions
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The procedures on changes in rates consigned in this chapter shall not be applicable to changes that must be made by the Authority due to rate adjustments imposed on it by federal agencies that regulate their area of operations or functioning. In such cases, the Authority shall notify its subscribers, in writing, as of the date on which the rates are raised, that the change in rates is the result of the application of federal regulatory provisions.
History —May 31, 1985, No. 21, p. 67, § 6.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-i/chapter-17/262/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g)›Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g)›§ 262 - Title and purpose
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g) › Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g) › § 262 - Title and purpose
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This chapter shall be known as an “Act to Establish Minimum Procedural Requirements for the Suspension of Essential Public Services”. Its purpose is to guarantee to the subscribers or consumers an adequate opportunity to question the accuracy and source of the charges invoiced, and an adequate notice of the decision to discontinue services for nonpayment, as well as to guarantee an adequate disclosure of the complete procedure established.
History —June 27, 1985, No. 33, p. 123, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-i/chapter-17/262a/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g)›Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g)›§ 262a - Applicability
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g) › Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g) › § 262a - Applicability
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This chapter shall apply to the Puerto Rico Aqueducts and Sewers Authority and other public service companies established or to be established in the future, and their subsidiaries.
History —June 27, 1985, No. 33, p. 123, § 2; Sept. 12, 1996, No. 218, § 2; May 27, 2014, No. 57, § 7.02.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-i/chapter-17/262b/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g)›Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g)›§ 262b - Procedure
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g) › Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g) › § 262b - Procedure
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All authorities, public corporations, and government instrumentalities which provide essential services to the citizenry shall provide for an administrative procedure for the suspension of its services for nonpayment which must be adjusted to grant the minimum mechanisms and guarantees to subscribers pursuant to the procedure provided below:
(a) After an invoice for the payment of rates, duties, leases and other charges billed for essential services, the subscriber shall have twenty (20) days to pay or raise objections and to request an investigation thereof before the designated official in the local office from which he/she receives the service, who shall be empowered to correct mistakes or overcharges. The objection and the request for an investigation may be made by mail, telephone, and fax or through the Internet, provided the same is submitted to the addresses and/or specific numbers supplied by the Electric Power Authority and the Aqueducts and Sewers Authority, as the case may be, for these purposes.
(b) The instrumentality must conclude the investigation and notify the outcome thereof to the subscriber within sixty (60) days from the original objection, and in those cases in which additional time is required, the instrumentality, if it so determines, shall do as provided in §§ 2101 et seq. of Title 3. The subscriber shall be notified of the outcome of the investigation in writing, and if the outcome of the investigation is adverse, he/she shall have ten (10) days from the date of notice to pay the bill or object the decision of the official of the local Office, before another official designated as representative of the region or district in which the subscriber receives the service, who shall have twenty (20) days from the date of the objection to resolve such request.
(c) The decision of the official of the region or district shall be notified to the subscriber in writing, who, if the decision is adverse, shall have ten (10) days from the date of notice to pay, or request a revision of that decision and a hearing before the executive director of the authority concerned.
(d) At no time while these administrative procedures are being developed can the instrumentality suspend the service.
(e) If the subscriber requests the revision and administrative hearing provided for in subsection (c) of this section, he/she must pay an amount equal to the average monthly or bimonthly consumption bill, as the case may be, before the hearing is held, taking as a base the consumer’s consumption record for the preceding twelve (12) months. In those cases in which the consumer has been subscribed to the service for less than twelve (12) months, the time during which the service has been used shall be considered for the average consumption, for billing purposes.
(f) In this last stage, the instrumentality shall appoint an attorney, who shall be an employee thereof, to act as examiner or arbitrator and elucidate the subscriber’s complaint, within ninety (90) days following the date on which the case was submitted.
(g) If the examiner or arbitrator resolves against the subscriber and confirms the payment of the bill, the subscriber must pay the balance of the debt in a term of twenty (20) days from the notification of the decision. The instrumentality may, at its discretion, establish a payment plan of the debt. If the subscriber does not pay, the instrumentality may suspend, disconnect or discontinue the service.
(h) The subscriber shall have twenty (20) days from the notice of the examiner’s or arbitrator’s decision to resort in an appeal for review at the Court of First Instance of Puerto Rico, according to the provisions of Act No. 11 of July 24, 1952, as amended, and to the Rules Applicable to the Appeals for the Review of Administrative Decisions before the Court of First Instance. The court shall review the decision of the examiner based on the administrative record, and only with respect to the conclusions of law; the determinations of fact shall be conclusive for the court if they are sustained by substantial evidence.
History —June 27, 1985, No. 33, p. 123, § 3; Aug. 11, 1994, No. 59, § 1; July 29, 1996, No. 83, § 1; Dec. 16, 2003, No. 304, § 1; Sept. 30, 2004, No. 545, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-i/chapter-17/262c/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g)›Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g)›§ 262c - Outcome favorable to subscriber
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g) › Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g) › § 262c - Outcome favorable to subscriber
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If the outcome of the administrative hearing or the judicial review is favorable to the subscriber, the authority concerned shall return or credit any amount the subscriber paid in excess plus interest at a rate of ten percent (10%) per annum.
If the subscriber does make the payment and does not use or exhaust the established procedure to object to the charges, the authority may discontinue the service. The discontinuance of the service shall be carried out on a date subsequent to the term of twenty (20) days from the time the notice for suspension is sent and shall never take place on a Friday, Saturday, Sunday or on a holiday, nor on the working day preceding the latter. Provided, That said notice shall not be made before the fifteen (15) day term granted to the subscriber to pay or object and request an investigation of the collection bill has elapsed, as established in subsection (a) of § 262b of this title.
History —June 27, 1985, No. 33, p. 123, § 4; Jan. 5, 2002, No. 14, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-i/chapter-17/262d/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g)›Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g)›§ 262d - Information to subscriber—Upon signing service contract
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g) › Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g) › § 262d - Information to subscriber—Upon signing service contract
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At the time the subscriber signs the service contract with the instrumentality, it shall inform him in writing of the procedure established, in compliance with the provisions of this chapter. The information must advise the following:
(a) Each stage of the procedure and the terms provided for each one.
(b) The rights, faculties and obligations that govern each party, that is, the instrumentality and the subscriber.
(c) The availability of the instrumentality to personally explain the process to the subscriber or to clarify any doubt he may have regarding the same.
(d) The right of the subscriber to require that the service billing be based on the reading of the usage measuring instruments and not by an estimate of the usage, except in those cases in which it is physically impossible for the public corporation to perform a reading of the meter.
History —June 27, 1985, No. 33, p. 123, § 5; Oct. 11, 2007, No. 146, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-i/chapter-17/262e/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g)›Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g)›§ 262e - Information to subscriber—In every invoice
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g) › Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g) › § 262e - Information to subscriber—In every invoice
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In every invoice that the instrumentality sends to the subscriber it shall advise the latter that he/she shall have twenty (20) days to pay or to object to the same, and to request an investigation by the instrumentality without affecting the service in any way.
History —June 27, 1985, No. 33, p. 123, § 6; Dec. 16, 2003, No. 304, § 2; Sept. 30, 2004, No. 545, § 2.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-i/chapter-17/262e-1/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g)›Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g)›§ 262e-1 - Interruption of service; notification
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g) › Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g) › § 262e-1 - Interruption of service; notification
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Every authority, public corporation, or other government instrumentality that provides essential services to the citizenry and that has scheduled at least fifteen (15) days in advance, the interruption of the public service it provides in one or several areas, shall notify the interruption of the service, at least, forty-eight (48) hours in advance to the subscribers that will be affected. Said notification may be done through the media. This provision is not subject to the terms of the sections that precede it.
History —June 27, 1985, No. 33, p. 123, added as § 7 on Apr. 29, 2000, No. 73, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-i/chapter-17/262f/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g)›Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g)›§ 262f - Broader rights
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g) › Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g) › § 262f - Broader rights
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None of what is provided herein shall prevent the instrumentality from granting its subscribers and consumers other broader rights than those prescribed above.
When the charges include three (3) or more monthly payments in arrears for services that were not previously billed, the instrumentality shall offer a reasonable payment plan to the subscriber or user according to his/her financial means, the duration of which may be extended for up to twenty-four (24) months.
History —June 27, 1985, No. 33, p. 123, § 7, renumbered as § 8 on Apr. 29, 2000, No. 73, § 2; Feb. 25, 2011, No. 25, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-i/chapter-17/262g/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g)›Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g)›§ 262g - 9-1-1 access guarantee
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART I - Regulation of Companies Rendering Public Service (§§ 1 — 262g) › Chapter 17 - Suspension of Essential Public Services; Minimum Procedural Requirements (§§ 262 — 262g) › § 262g - 9-1-1 access guarantee
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No telecommunications company that provides telephone service to a natural or juridical person may eliminate access to the 9-1-1 Emergency System during the partial suspension of its services to a client for failure to pay.
History —June 27, 1985, No. 33, p. 123, added as § 9 on Feb. 14, 2006, No. 60, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-i/265/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter I - General Provisions (§§ 265 — 265a)›§ 265 - Statement of public policy
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter I - General Provisions (§§ 265 — 265a) › § 265 - Statement of public policy
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It shall be the public policy of the Commonwealth of Puerto Rico to:
(a) Acknowledge the telecommunications service as one whose rendering pursues a high public interest within a competitive market;
(b) provide universal service at a fair, reasonable, and affordable rate for all citizens;
(c) distribute the duties, responsibilities, and obligations inherent to the development and preservation of universal service equitably among all telecommunications companies;
(d) establish specific, predictable, and sufficient support mechanisms to preserve and develop universal service;
(e) promote the investment of capital in the development of the telecommunications infrastructure;
(f) ensure the availability of the broadest range of competitive possibilities in the offering of telecommunications services and facilities;
(g) promote competition and use the market forces as key factors in determining the prices, terms, availability, and conditions of the service;
(h) [promote] interconnection and interoperability among telecommunications companies;
(i) ensure that no regulatory barriers or unnecessary administrative procedures exist which hamper competition in the market;
(j) simplify the regulatory process in those situations in which regulation is necessary, and gear such regulations to the promotion of the consumer’s welfare and to penalize for anti-competitive practices in the telecommunications market;
(k) regulate service providers in a manner compatible to their standing in the market and the influence they exert on customers;
(l) promote the establishment of cost-based pricing, so that consumers pay for the services they are really receiving, pursuant to what is provided or authorized by the Federal Communications Act;
(m) eliminate direct or indirect subsidies between competitive and noncompetitive services, as well as prohibit any other subsidy which allows for unreasonably low prices to be sustained, whose purpose is to reduce competition or undermine a competitor;
(n) protect the right to privacy of the subscribers of telecommunications services and assure that the constitutional and legal provisions which guarantee this right are complied with;
(o) concentrate the primary jurisdiction with regard to the regulation of the telecommunications field in a single agency of the Commonwealth of Puerto Rico;
(p) govern its regulation process by the so-called forbearance process, as the Federal Act has established for providers of telecommunications service, performing its duty as guardian of the competitive environment and allowing for said environment to indeed regulate, in the first instance, the conduct of participating companies. The companies shall, in turn, commit themselves to seek, also in the first instance, negotiated solutions for controversies among them, resorting to administrative and/or judiciary forums if all bona fide negotiation efforts have been exhausted;
(q) give access to telecommunications services which can be reasonably compared to those provided in urban areas to consumers throughout the Island, including low-income consumers and those living in rural areas or in areas where access to such services is costly;
(r) guarantee the enjoyment of the service offered, without fear of unreasonable interruptions or interference;
(s) guarantee the nondiscriminatory rendering of services regardless of race, sex, origin, religion, or political affiliation;
(t) guarantee all subscribers that service shall not be discontinued unless there is just cause, and in each case, only after due notice;
(u) guarantee the utmost promptness in the re-establishment of service when the same is inevitably interrupted. Should said interruptions continue beyond a reasonable period of time, the telecommunications companies shall provide credit of the corresponding portion of the basic rate;
(v) guarantee that all controversies on billing or services be handled in an equitable and diligent manner, and
(w) ensure that no law or regulations of the Commonwealth of Puerto Rico or municipal ordinance limits, prohibits or has the effect to limit or prohibit the capacity of a telecommunications company to provide competitive telecommunications services at intrastate or interstate level.
History —Sept. 12, 1996, No. 213, § I-2.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-i/265a/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter I - General Provisions (§§ 265 — 265a)›§ 265a - Definitions
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter I - General Provisions (§§ 265 — 265a) › § 265a - Definitions
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(a) Local exchange carrier.— Shall mean any person engaged in rendering the local telecommunications exchange service or exchange access. This term does not include persons who render commercial mobile radio services under § 332(c) of the Federal Communications Act, except to the extent that the Federal Communications Commission determines that said service should be included within that term.
(b) Incumbent local exchange service carriers.— Shall mean the Puerto Rico Telephone Company, while there is no effective competition in the market.
(c) Intrastate long distance service carrier.— Shall mean any person engaged in rendering long distance intrastate services.
(d) Commercial mobile radio service carrier.— Shall mean any person engaged in rendering commercial mobile radio services as defined by the Federal Communications Act.
(e) Competitive access service carrier.— Shall mean any person engaged in rendering exchange access services in competition with the local exchange service carrier.
(f) Exchange access.— Shall mean the offering of access to telecommunications services or facilities in order to originate or terminate long distance telephone services.
(g) Affiliate.— Shall mean a person who, directly or indirectly possesses or controls, is possessed or controlled by, or is jointly possessed or controlled with, another person. For the purposes of this subsection, the term “possess” shall mean having proprietary interest or its equivalent, of more than ten percent (10%).
(h) Bill and keep.— Shall mean the mutual billing and accounting system which two telecommunications companies with interconnected networks shall charge each other, resulting in a rate of zero dollars ($0) for terminating traffic in both directions.
(i) Cable company.— Shall mean any person who possesses, controls operates, or manages any plant, equipment, and facilities used to receive, amplify, modify, and distribute through coaxial cable, fiber optics, metal, or any other kind of cable, the signal originated by one or more television stations, programming services transmitted by wires, wireless, satellite, or any other medium. The signals that can be projected in cinematography halls or that are received free of cost via satellite and that are not broadcast outside of the place where they are received are hereby excluded from this definition. Direct broadcast satellite (DBS) companies shall be excluded from this definition.
(j) Telecommunications company.— Shall mean any person who, whether partially or totally, directly or indirectly, possesses, controls, administers, operates, manages, supplies, or resells, any telecommunications service in Puerto Rico, including services of access to the network; Provided, That those cable companies which render telecommunications services shall be deemed to be telecommunications companies for the purposes of this chapter.
(k) Eligible telecommunications company.— Shall mean a telecommunications company which the Board designates to provide universal service in a specific geographical area.
(l) Direct Broadcast Satellite (DBS) companies.— Licensed entities that operate satellites in the Ku-band fixed satellite service under Part 100 of Title 47 of the Code of Federal Regulations of the United States of America; or any distributor providing a sufficient number of channels (as specified in FCC Regulations) using a fixed satellite system in the Ku-band to offer video programming directly to consumers in Puerto Rico, who is licensed under Part 25 of Title 47 of the Code of Federal Regulations and has administrative and customer service offices or departments in and/or outside Puerto Rico.
(m) Reciprocal compensation.— Shall mean that flow of compensation between the networks interconnected by the traffic originating in the network of the telecommunications company which originates the call and vice versa.
(n) Symmetrical compensation.— Shall mean that the amount of traffic units compensation is equal in both directions between telecommunications companies whose networks are interconnected.
(o) Effective competition.— Shall mean that situation by which no telecommunications company has control of the market. Regarding cable service, the phrase “effective competition” shall have the same meaning as that indicated in the Federal Cable Television Act.
(p) Market control.— Shall mean the capacity of one person to exert control over the prices, terms or availability of goods or services, or the availability or functionality of substitutes in the market, pertinent to said goods and services.
(q) Imposition of provider (Slamming).— Shall mean to subscribe a person to the services of a telecommunications company without the person’s authorization.
(r) Imposition of an additional surcharge (Cramming).— Shall mean charging a person for telecommunications services that were not expressly requested, authorized or contracted by the person.
(s) Board.— Shall mean the Telecommunications Regulatory Board of Puerto Rico.
(t) Federal Communications Act.— Shall mean the Federal Communications Act of 1934, as amended, which includes, in its totality, the Federal Telecommunications Act of 1996.
(u) Federal Cable Television Act.— Shall mean the “Cable Act of 1984”, as amended by the “Cable Television Consumer Protection and Competition Act of 1992”, and the “Federal Telecommunications Act of 1996”.
(v) Parity in dialing.— Shall mean the capacity of a person not affiliated to a local exchange service carrier, to provide telecommunications services so that his/her subscribers shall be enabled to automatically send, without having to use any access code whatsoever, his/her telecommunications to the telecommunications company of his/her choice, between two (2) or more telecommunications companies, including the local exchange service carrier.
(w) Registry.— Shall mean the telephone list that the Regulatory Board shall create of the persons who are not interested in receiving telephonic promotions.
(x) Person.— Shall mean any person, whether natural or juridical, including, but without it being a limitation, any individual, corporation, partnership, association, trust, agency, public instrumentality or corporation, cooperative, cooperative association, special employee-owned corporations, or any combination of these, created, organized or existing under the laws of the Commonwealth of Puerto Rico, the United States of America, of any state of the Union, of any foreign state or country.
(y) Number portability.— Shall mean the capacity of the users of a telecommunications service to retain, at the same location, his/her existing telecommunications numbers, without impairing their quality, trustworthiness or convenience, when he/she changes from one telecommunications company to another.
(z) Competitive service.— Shall mean a telecommunications service where no single person exerts market control.
(aa) Intrastate long distance service.— Shall mean service provided exclusively within Puerto Rico other than a local service and for which the client must pay a fee apart from the fees imposed by the local service.
(bb) Telecommunications service.— Shall mean the offer of telecommunications directly to the public through payment, or to such classes of subscribers who actually make the service available directly to the public, regardless of the installations or means used. No part of this subsection shall be interpreted to include transmission services through radio, television cable service, including the multichannel multipoint distribution service or common television antennas.
(cc) Intrastate telecommunications service.— Shall mean the provision of telecommunications services originating and terminating in Puerto Rico.
(dd) Local telecommunications service.— Shall mean a telecommunications service rendered within a local area.
(ee) Noncompetitive service.— Shall mean a telecommunications service where market control is exerted.
(ff) Long distance telephone service.— Shall mean non-local telecommunications service.
(gg) Universal service.— Shall mean an evolving level of basic telecommunications services in Puerto Rico, as established by the Board from time to time, pursuant to the Federal Communications Act.
(hh) Easements.— Shall mean for the purposes of this chapter, any post, channel, conduit, or easement which is owned or controlled by a cable telecommunications and/or television company.
(ii) Emergency Alert System.— Shall mean the manner or means used by the President of the United States of America and other authorized officers to immediately communicate or warn the public of any national or local emergency situations under the Federal Telecommunications Act of 1996.
(jj) Telecommunications.— Shall mean the transmission of information selected by the subscriber, between points specified by the subscriber, without changing the format or content of the information sent and received.
(kk) Damages and losses.— Shall exclusively mean the economic damages suffered by the consumer that directly arise from noncompliance with this chapter, the regulations approved by the Board and/or the service contract between the consumer and the telecommunications or television cable company.
(ll) User.— Shall mean a natural or juridical person that is not a telecommunications or television cable company certified by the Board that receives telecommunications or television cable services.
(mm) Internet Access Centers.— Municipal service centers where information, assistance, and help are available for anyone who requires the use of information and communication technologies to access the Internet free of charge and on equal conditions.
History —Sept. 12, 1996, No. 213, § I-3; Sept. 2, 1999, No. 302, § 1; Sept. 2, 1999, No. 303, § 1; Aug. 26, 2005, No. 101, § 3; Nov. 4, 2005, No. 138, § 2; May 16, 2006, No. 94, § 1; July 28, 2010, No. 101, § 2; Feb. 18, 2011, No. 11, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-ii/267/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter II - Regulatory Board (§§ 267 — 267j)›§ 267 - Creation
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter II - Regulatory Board (§§ 267 — 267j) › § 267 - Creation
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(a) The Telecommunications Regulatory Board of Puerto Rico is hereby created as the agency in charge of regulating telecommunications services in Puerto Rico and of enforcing compliance and administrating this chapter. All orders and authorizations issued and granted by the Board shall be issued on behalf of the Telecommunications Regulatory Board of Puerto Rico, and all procedures instituted by the Board shall be on behalf of the Commonwealth of Puerto Rico.
(b) The Board shall have an official seal which shall bear the words “Telecommunications Regulatory Board of Puerto Rico” and the design prescribed by the Board.
History —Sept. 12, 1996, No. 213, § II-1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-ii/267a/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter II - Regulatory Board (§§ 267 — 267j)›§ 267a - Organization
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter II - Regulatory Board (§§ 267 — 267j) › § 267a - Organization
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(a) The Board shall be composed of four (4) associate members, and a Chairperson, appointed by the Governor with the advice and consent of the Senate. The Governor shall appoint the Chairperson of the Board with the advice and consent of the Senate, who shall hold office at the volition of the Governor and may be removed or replaced by the latter at any time with or without just cause.
(1) The Governor shall fix the compensation and other benefits of the associate members and of the Chairperson of the Board.
(b) Three (3) of the five (5) members of the Board shall constitute a quorum for a session of the whole Board.
(c) All actions taken by the Chairperson or by one of the associate members shall be subject to review by the whole Board.
(d) The decisions of the Board shall be made by a majority of its members and shall be subject to review by the Court of Appeals of Puerto Rico, except in those cases in which the Federal Communications Act confers jurisdiction on the Federal Communications Commission or on the U. S. District Court for the District of Puerto Rico.
History —Sept. 12, 1996, No. 213, § II-2; Apr. 26, 2013, No. 11, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-ii/267b/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter II - Regulatory Board (§§ 267 — 267j)›§ 267b - Members
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter II - Regulatory Board (§§ 267 — 267j) › § 267b - Members
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(a) The members of the Board shall be citizens of the United States of America and residents of Puerto Rico. Of its five (5) members, one (1) shall be a professional with knowledge and broad experience in corporate finances; one (1) shall be a lawyer, or an engineer with at least seven (7) years of experience practicing such profession in Puerto Rico, which shall include professional experience in the field of telecommunications; and the remaining three (3) shall have broad, recognized experience in the telecommunications industry. The members shall not have a direct or indirect interest in, or any contractual relationship with the telecommunications companies subject to the jurisdiction of the Board, or in entities in or outside of Puerto Rico affiliated to, or having interests in said telecommunications companies. No member of the Board shall intervene in an issue or controversy in which a party thereto is a natural or juridical person with whom said member has had any contractual, professional, labor or trustee relation during two (2) years prior to his appointment. Neither shall any member, once he/she has ceased functions in the Board represent any person or entity before the Board with regard to any matter in which he/she participated while in the service of the Board and for two (2) years following his/her separation from said office when having to do with any other matter. The activities of the members during and after the expiration of their terms shall be subject to the restrictions provided in the Puerto Rico Government Ethics Act of 2011, §§ 1854 et seq. of Title 3.
(b) Without impairment to the power of the Governor to remove or replace the Chairperson of the Board, the members of the Board shall be appointed for a fixed term of four (4) years as of the date of said appointment. Any person chosen to fill a vacancy shall be appointed only for the remainder of the unexpired term of the member he/she succeeds. Upon the expiration of the term of any member, he/she shall continue to hold office until his successor is appointed and takes office.
History —Sept. 12, 1996, No. 213, § II-3; Apr. 26, 2013, No. 11, § 2.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-ii/267c/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter II - Regulatory Board (§§ 267 — 267j)›§ 267c - Chairperson
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter II - Regulatory Board (§§ 267 — 267j) › § 267c - Chairperson
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The Chairperson shall preside [over] all the meetings of the Board, shall be in charge of all administrative operations and shall represent the Board in all matters related to legislation and legislative reports, but any member may set forth his/her [dissenting] or supplementary opinion. The Chairperson shall also represent the Board when conferences or communications with other heads of agencies of the Commonwealth of Puerto Rico are required. In case of the absence of the Chairperson or his/her inability to fulfill his/her obligations, the Board shall temporarily designate one of its members to assume the office of Chairperson until the cause or circumstance that required said designation ceases or is corrected.
History —Sept. 12, 1996, No. 213, § II-4.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-ii/267d/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter II - Regulatory Board (§§ 267 — 267j)›§ 267d - Personnel
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter II - Regulatory Board (§§ 267 — 267j) › § 267d - Personnel
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The Board shall be deemed an individual administrator pursuant to the provisions of the Public Service Personnel Act of Puerto Rico, Act No. 5 of October 14, 1975.
The Board, upon consultation with the Government Ethics Office, shall promulgate an ethics regulation to regulate the relationship between its personnel and the telecommunications companies.
History —Sept. 12, 1996, No. 213, § II-5.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-ii/267e/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter II - Regulatory Board (§§ 267 — 267j)›§ 267e - Jurisdiction
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter II - Regulatory Board (§§ 267 — 267j) › § 267e - Jurisdiction
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(a) The Board shall have primary jurisdiction over all telecommunications services and over all those persons [who] render these services in the Commonwealth of Puerto Rico, and over any person with a direct or indirect interest in said services or companies. Specifically, the Board shall have jurisdiction over:
(1) Any person who violates the provisions of this chapter or the regulations of the Board, including any person or entity that uses its control over the telecommunications services or companies to carry out such violation.
(2) Any person whose actions affect the rendering of telecommunications service, including any person or entity that uses its control over telecommunications services or companies to affect the rendering of the above mentioned services.
(3) Any person who carries out any activity for which a certification from the Board is necessary.
(4) Any person whose actions or omissions are detrimental to the activities, resources or interests over which the Board has regulatory, supervisory or surveillance powers, including any person who uses his/her control over telecommunications services or companies in such a manner that is detrimental to them.
(b) The Board shall have jurisdiction to regulate the service contract terms and conditions of DBS companies rendering such services in Puerto Rico over any person with a direct or indirect interest in such services or companies, and to address subscriber complaints related to such services and/or contract terms and conditions; also, to address consumer complaints related to services offered within Puerto Rico by DBS companies operating in Puerto Rico. The Board shall have jurisdiction, insofar as it is not inconsistent with the provisions of federal laws and regulations, especially those of the Federal Communications Commission. As for DBS services, the Federal Telecommunications Act of 1996 and Federal regulations have preemption in all that pertains to the authorization, construction, and regulation of the transmission of energy by interstate or foreign radio in Puerto Rico.
The Board shall exercise its jurisdiction in all that is not in conflict with federal statutory or regulatory provisions, especially those that correspond to the Federal Communications Commission, as well as those preemptive federal norms.
History —Sept. 12, 1996, No. 213, § II-6; Feb. 18, 2011, No. 11, § 2.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-ii/267f/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter II - Regulatory Board (§§ 267 — 267j)›§ 267f - General powers and duties
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter II - Regulatory Board (§§ 267 — 267j) › § 267f - General powers and duties
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(a) The Board shall adopt, promulgate, amend, and revoke rules, orders, and regulations as it deems necessary and proper according to the exercise of its powers, and the performance of its duties. When adopting, amending, or revoking rules or regulations, the Board shall be subject to the provisions of the Uniform Administrative Procedure Act, §§ 2101 et seq. of Title 3, and, also:
(1) Shall serve by certified mail to the telecommunications companies in Puerto Rico that have received a certification as provided in subsection (a) of § 269a of this title, a notice of proposals for regulations which explains the adoption, amendment or repeal proposed by the Board, includ[es] information as to where the complete text of the proposed change may be obtained, and grants a term of not less than thirty (30) days to submit their comments on said proposal, and
(2) prior to the adoption, amendment or repeal of a regulation, the Board shall issue a resolution explaining its reasons for said action, giving specific attention to each one of the points considered, in writing, with respect to the regulatory proposal.
(b) The Board shall have the following powers to ensure compliance with this chapter and its regulations:
(1) Impose reasonable administrative fines for violations [of] this chapter, its regulations and orders to a maximum of twenty-five thousand dollars ($25,000) per violation.
(2) Demand any type of information that is needed for the adequate compliance of its powers, making it clear, however, that the information deemed confidential by its source shall be duly safeguarded and delivered exclusively to the Board personnel who have strict need to know it, subject to the principle of nondisclosure. Any claim of confidentiality of information of a telecommunications company under this subsection shall be resolved expeditiously by the Board through a resolution to such effect before revealing any information deemed confidential by its source. The information furnished by each of the telecommunications companies regarding their prices and charges, as provided by subsection (a) of § 269f of this title, shall be public and available to any persons that request it.
(3) Shall order the ceasing of activities or acts in violation of any provision of this chapter or of the regulations of the Board.
(4) Impose and order the payment of costs, expenses and attorney fees, as well as the payment of expenses and fees for other professional and consulting services incurred for adjudicative procedures before the Board.
(5) Direct that any act in compliance with the provisions of this chapter or with the regulations of the Board be carried out.
(6) Resort to the corresponding forums to enforce the purposes of this chapter, as well as its rules, regulations, orders, resolutions and determinations.
(7) Appear before any private entity, public organization, court, board, committee, administrative organization, department, office or agency of the Commonwealth of Puerto Rico or of the United States Government in any hearing, procedure or matter that affects or could affect the purposes of this chapter or the regulations that the Board promulgates or the interests of the consumers of telecommunications services, and
(8) carry out any other acts, if necessary, to ensure compliance of this chapter, or the regulations promulgated thereby, such as:
(A) Conducting public hearings;
(B) issuing summons[es] under admonishment of contempt, which shall be signed by a member, and served personally or by certified mail with acknowledgment of receipt;
(C) participate, by petition of a party, in negotiations between telecommunications companies and mediate the controversies that rise in the course of said negotiations, and
(D) intervene as arbitrator pursuant to the provisions of § 252(b) of the Federal Communications Act.
(c) The Board shall have authority to conduct inspections, investigations and audits, if necessary, to attain the purposes of this chapter.
(d) The Board shall also have the following powers and faculties:
(1) To subsist in perpetuity, to sue and be sued as a juridical person, and
(2) grant contracts and execute any kind of document that is necessary and convenient in the exercise of its powers.
(e) All agreements between the Board and any telecommunications company shall be in writing and all resulting documents shall be kept on file. The Board shall establish its offices and facilities separate from those of any company subject to its jurisdiction.
(f) All the actions, regulations and determinations of the Board shall be governed by the Federal Communications Act, the public interest, and especially by the protection of the consumers’ rights.
(g) The Telecommunications Board shall create a registry system of the persons who do not wish to be offered promotions through their telephones.
History —Sept. 12, 1996, No. 213, § II-7; Sept. 2, 1999, No. 303, § 1, eff. Jan. 1, 2000.
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter II - Regulatory Board (§§ 267 — 267j)›§ 267g - Expropriation and easements
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter II - Regulatory Board (§§ 267 — 267j) › § 267g - Expropriation and easements
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(a) Expropriation.— The Board shall have the power to identify the private property that shall be expropriated for the rendering of telecommunications services pursuant to the objectives of this chapter. Said property shall be expropriated by petition of the Board, by the Commonwealth of Puerto Rico represented by the Governor, or by the agency or official on whom [sic] the latter delegates.
(b) Legal easements.— The Board shall adopt the rules and regulations for the establishment, use and enjoyment of easements for any facilities needed for the installation of systems required and necessary to render telecommunications services, as provided in §§ 2151 et seq. of this title. These benefits shall apply equally to all companies providing telecommunications services.
In the rules and regulations to be adopted, the Telecommunications Regulatory Board shall establish the obligations that arise from the enjoyment of this right. Among these, the obligation to coordinate with the other companies the installation, repair and maintenance work in the facilities to reduce the damage that could be caused to the property affected by the easement and its occupants, the norms to prevent the interruption of other services, and compensation for damages caused to the services rendered by other companies and to the property. It is further provided that it shall be the obligation of the telecommunications companies to repair, maintain or remove those installations or structures of which they have ownership, title ship or a lease that are property of, owned or leased, that could be considered a danger to public safety. The municipalities may require any telecommunications company to repair or remove any of its installations that represents a danger to public safety. If the telecommunications company does not take any action on such respect within fifteen (15) workdays after being notified of the request, the municipality may resort to the Court of Instance through an injunction and petition the court to order the required work of repair or removal. If the injunction is accepted, the court may impose a fine of not less than five thousand dollars ($5,000) nor greater than ten thousand dollars ($10,000), plus costs and expenses incurred by the municipality.
History —Sept. 12, 1996, No. 213, § II-8; Aug. 26, 2005, No. 101, § 3; May 23, 2008, No. 68, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-ii/267h/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter II - Regulatory Board (§§ 267 — 267j)›§ 267h - Delegation of powers
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter II - Regulatory Board (§§ 267 — 267j) › § 267h - Delegation of powers
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(a) On one or more members.— With the exception of the power to adopt regulations, the Board may, through an order, assign, refer or delegate any adjudicative or non-adjudicative matter for its resolution on one or more members who shall be appointed in said order and who shall have the powers of the Board that it expressly delegates in said order. The members shall have the power to:
(1) Take oaths and depositions.
(2) Issue summons.
(3) Receive and evaluate evidence.
(4) Preside over hearings.
(5) Hold conferences to simplify procedures.
Any order issued by one or more members pursuant to this section shall become a final order of the Board in full, unless the Board renders ineffective, alters or amends the order within thirty (30) days after it has been notified. The decisions of the Board shall be subject to review by the Circuit Court of Appeals of Puerto Rico, except in those situations in which the Federal Communications Act confers jurisdiction on the Federal Communications Commission or the Federal District Court for the District of Puerto Rico.
(b) Examining officials and administrative judges.— The Board shall have the authority to assign, refer or delegate any matter to examining officials who shall have the authority to recommend decisions which shall take effect once they have been approved by the Board in full. Any examiner appointed to preside over a hearing or investigation shall have the powers expressly delegated on him/her by the Board and the designation order. The Board shall also designate administrative judges with full [decision-making] powers. The said examining officials and administrative judges shall be [appointed] and shall carry out their duties as provided by §§ 2101 et seq. of Title 3, known as the “Uniform Administrative Procedures Act of Puerto Rico”. The decisions of the Board shall be subject to review by the Circuit Court of Appeals of Puerto Rico, except in those situations in which the Federal Communications Act confers jurisdiction on the Federal Communications Commission or the Federal District Court for the District of Puerto Rico.
History —Sept. 12, 1996, No. 213, § II-9.
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter II - Regulatory Board (§§ 267 — 267j)›§ 267i - Incidental powers
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter II - Regulatory Board (§§ 267 — 267j) › § 267i - Incidental powers
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The provisions of this chapter shall be liberally construed in order to achieve its purposes, and whenever any specific power or authority is granted to the Board such specification shall not be construed as excluding or impeding any other power or authority otherwise conferred [on] it. The Board created herein shall have, in addition to the powers specified in this chapter, all those additional, implicit or incidental powers that are pertinent and necessary to put into effect and carry out, perform and exercise all the abovementioned powers and to attain the purposes of this chapter, subject to the superseding of said powers by federal legislation or rules of the Federal Communications Commission.
History —Sept. 12, 1996, No. 213, § II-10.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-ii/267j/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter II - Regulatory Board (§§ 267 — 267j)›§ 267j - Budget and regulation fees
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter II - Regulatory Board (§§ 267 — 267j) › § 267j - Budget and regulation fees
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(a) The Board shall impose and collect fees pursuant to the provisions of this section in order to produce sufficient income to:
(1) Cover the operating expenses of the Board in complying with its responsibilities under this chapter, and
(2) establish a reserve, that the Board deems reasonable, to ensure the continuous and efficient operation of the Board, in accordance with its projected goals and objectives, and the experience of previous years’ expenses. Said reserve shall not exceed twenty-five percent (25%) of the annual budget of the Board.
(b) The annual fee to defray the annual operating expenses of the Board shall be fixed proportionally on the basis of the gross income generated by each telecommunications or cable company which provides telecommunications services from the rendering of telecommunications services in Puerto Rico. In the case of the resale of services, the gross income shall not include the cost corresponding to the acquisition of the service subject to resale. These fees shall be paid to the Board on a quarterly basis, pursuant to the regulations promulgated by it.
(c) The fees to be imposed on a telecommunications or cable company which provides telecommunications services pursuant to subsection (b) of this section shall not exceed point twenty-five percent (.25%) of its annual gross income from the rendering of telecommunications services in Puerto Rico. Those telecommunications companies whose annual gross income in Puerto Rico is less than twenty-five thousand dollars ($25,000) shall be exempted from the payment of said fees.
(d) The costs and fees paid by telecommunications and cable companies as provided in subsection (e) of this section shall be credited against the charge imposed on said companies in subsection (b) of this section. All telecommunications or cable companies shall submit the information required by the Board in the manner and on the forms that it determines in order for it to indicate the amount of the charges established in this section. The Board is not under the obligation to give prior notice nor opportunity of a hearing before imposing any charge.
(e) The Board can obligate a telecommunications or cable company to reimburse the fees, special expenses and other direct and incidental costs incurred for professional and consultation services in the course of investigations, hearings and other procedures conducted with respect to said companies.
(f) The telecommunications and cable companies shall liquidate the payment of the charges imposed within a period of not more than thirty (30) days after notice to such [effect]. Any delay in the payment of said charges shall be subject to the payment of interest and penalties determined by the Board through regulations. The payment of the charges shall be made in the manner and through the negotiable instruments that the Board specifies in any notice of charges.
(g) No telecommunications or cable company may request judicial review of any charge imposed by the Board unless:
(1) Said company has paid or posted bond to the satisfaction of the Board within the term established in subsection (f) of this section or that the Board has extended said term;
(2) simultaneously with said payment, posting of bond or petition for extension, said company has submitted a detailed justification explaining why it considers said payment to be excessive or illegal, and
(3) ninety (90) days have elapsed from the date of notice of the charges imposed.
No petition for judicial review may be based on arguments other than those alleged by the company before the Board. The Board shall not be bound to reimburse any portion of the charges if it certifies that said reimbursement would adversely affect the operations of the Board. If the Board issues said certification, then the telecommunications or cable company thus affected shall have the right to reduce the corresponding amount from the future charges imposed by the Board.
(h) The payments at present contributed for franchise fees by the cable companies to the Public Service Commission, pursuant to the last franchise granted by said Commission to the cable companies, shall be paid in full to the Board as of the effective date of this act.
(i) The Secretary of the Treasury shall cover into a special account denominated as the “Special Telecommunications Regulatory Board Fund” the moneys collected by virtue of this chapter, which may be used solely and exclusively to defray the operating expenses running costs of the Board, except that, for Fiscal Year 2000-2001, the sum of ten million dollars ($10,000,000) shall be transferred to the Budget Fund and the sum of five million dollars ($5,000,000) shall be transferred to the Puerto Rico Special Communities Socioeconomic Development Fund from the resources of this Special Telecommunications Regulatory Board Fund to establish telephone service in such communities. For Fiscal Year 2009-2010, the sum of seventeen million dollars ($17,000,000) shall be transferred from the same Special Fund to the Puerto Rico Culture and Arts and Sports and Recreation Collection Fund, for the promotion of culture, the arts, and sports and recreation in Puerto Rico in all their forms. During Fiscal Year 2010-2011, the sum of seven million dollars ($7,000,000) shall be transferred from this Special Fund to the Puerto Rico Culture and Arts and Sports and Recreation Collection Fund. Furthermore, during Fiscal Year 2011-2012, the sum of five million dollars ($5,000,000) shall be transferred from this Special Fund to the 2011-2012 Budget Support Fund.
(j) The operating expense budget of the Board shall be consigned separately from the General Budget of Expenses of the Government of Puerto Rico.
History —Sept. 12, 1996, No. 213, § II-11; Aug. 17, 2001, No. 124, § 1; July 29, 2009, No. 45, § 7; Aug. 1, 2010, No. 120, § 1; July 1, 2011, No. 110, § 1.
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269 - Transitory classification of providers
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269 - Transitory classification of providers
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(a) On the date of approval of this act, it shall be presumed that the incumbent local exchange service carrier has control of the market in the rendering of local telecommunications service, access service and intrastate long distance services and which it does not have in the cellular phones and beepers market.
(b) The Board may, once it has been requested and after the corresponding notification and public comments, forbear from applying or partially exempt a local exchange service carrier without control of the market in Puerto Rico from those provisions of this chapter of exclusive application to said local exchange service carrier, except the obligation to contribute to the universal service.
(c) Three months after the Board has been constituted, and by petition of the incumbent local exchange service carrier, or in any case, within three years after the effective date of this act, the Board shall initiate a procedure which shall include public notice and comments, to determine if the incumbent local exchange service carrier shall retain control of the market on the totality or part of the telecommunications services markets indicated in subsection (a) of this section. If the Board determines that the incumbent local exchange service carrier does not have control of the market in any line of business, it may forbear from regulating the former or it may also exempt it from any of the provisions of this chapter of exclusive application to the incumbent local exchange service carrier in the line of business in which the latter does not have control of the market.
History —Sept. 12, 1996, No. 213, § III-1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iii/269a/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269a - Certifications
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269a - Certifications
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(a) As of the date on which the Board promulgates the regulations required by this section and with the exception of the provisions of § 332(c)(1) of the Federal Communications Act, all telecommunications companies shall receive a valid certification from the Board to render telecommunication services in Puerto Rico. The Board shall not have the authority to deny a petition for certification to provide telecommunications services for arbitrary or discriminatory reasons or whose purpose is to prevent competition.
(b) The Board shall adopt regulations specifying the form, content and procedures to file petitions for certification which shall be of uniform application. All applicants shall present evidence of their moral and financial standing, their experience and background in the field for which certification is petitioned. The Board shall issue the certification if it determines that, in addition to substantially complying with the uniform criteria established, it is consistent with the mandate of the Federal Communications Act, the objectives of public interest pursued by this chapter and that it also safeguards consumers’ interests.
(c) Every telecommunications company that provides services upon the effective date of the regulations described in this subsection shall be entitled to receive a certification to provide said services. Within the ninety (90) days following the effectiveness of this act, the Board shall adopt regulations specifying the form and content of the petitions for said certifications. The petitions of said telecommunications companies shall be submitted to the Board within ninety (90) days following the effective date of the regulations promulgated by the Board. Every petition submitted shall be deemed as granted once thirty (30) days have elapsed from the date of filing the petition. It shall not constitute a violation to this chapter by a telecommunications company to continue rendering the services they were providing:
(1) Prior to the adoption by the Board of the regulation required by this subsection;
(2) prior to the expiration of the term to file petitions for automatic certification or franchise as provided in this section, or
(3) before the Board takes action regarding the petition filed by said telecommunications company to provide said services.
(d) All certifications granted by the Board pursuant to the provisions of this section may be modified, suspended or revoked by the Board, for just cause and after due notice and hearing.
(e) The Board shall not implement regulations, nor give orders, or impose requirements that have or could have as a result the prohibition or interference with the capacity of any person to provide telecommunications services, with the exception of the provisions of § 253 of the Federal Communications Act.
History —Sept. 12, 1996, No. 213, § III-2.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iii/269b/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269b - Discontinuation of services
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269b - Discontinuation of services
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No local exchange service carrier shall discontinue, reduce or limit the total or partial service of a community without effective competition due to lack of profitability in the operation of said service unless it has a valid authorization from the Board for said discontinuation, reduction or limitation. The Board shall grant said authorization if it determines that the same does not violate the purposes of this chapter. If the Board should deny a petition to discontinue, reduce or limit the total or partial service of a community, the local exchange service carrier shall be entitled to request or to continue to receive from the Board, fair and adequate compensation under the universal service program to continue rendering those services that are eligible to receive funds from said program. Any action that implies or causes a violation of this section or the regulations adopted by the Board shall be null ab initio. The provisions of this section shall not apply to services subject to effective competition.
History —Sept. 12, 1996, No. 213, § III-3.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iii/269c/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269c - Competitive safeguards
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269c - Competitive safeguards
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(a) The Board shall adopt the regulations needed to require the incumbent local exchange service carrier to provide services and access to its installations to any certified telecommunications company that requests it at any point of its network where it is technically feasible and in an unbundled manner, including any feature, function and capacity of its network, through the payment of fees determined on the basis of its real cost and profits as foreseen in the Federal Communications Act and under reasonable and nondiscriminatory conditions, mutually agreed on by the parties.
(b) Every telecommunications company shall have the duty to provide interconnection to its facilities directly or indirectly at any point within its network where it is technically feasible, under fair and nondiscriminatory terms and without unnecessary technical delays and restrictions.
(c) Every local exchange service carrier shall provide interconnection and access to its network at any point that is technically feasible through the payment of fees based on the real costs and profits as foreseen in the Federal Communications Act, and on individually designed terms, as agreed on in the interconnection contract with said telecommunications company, and in every case, and in accordance with terms not less favorable than those provided to the affiliates of the local exchange service carrier.
(d) Every local exchange service carrier shall offer and provide the features, functions and capacity of its network, in a nondiscriminatory manner, and subject to an interconnection contract consistent with the following principles:
(1) Each local exchange service carrier shall facilitate competition in the local exchange services allowing interconnection to other telecommunications companies at any point of its local network where it is technically feasible. Every local exchange service carrier shall offer access to its network in an unbundled manner giving separate access at any point of its network where technically feasible to:
(A) Local access lines (connecting the main offices of the local telephone service to the subscriber’s facilities);
(B) certain exchange functions of the main office;
(C) exchange functions of the “tandem” office, and
(D) transport between the main office of the local exchange service carrier and/or the exchange equipment of the “tandem” offices.
(2) Each local exchange service carrier shall offer for resale at wholesale prices any telecommunications service that said carrier renders at retail price to subscribers other than telecommunications companies.
(3) All segregated rates negotiated by a local exchange service carrier in the interconnection contract shall follow a methodology that allows the local exchange service carrier to recover the real cost of providing the service plus a reasonable profit, as provided in § 252(d)(1) of the Federal Communications Act.
The local exchange service carriers may charge the telecommunications companies for the services or use of facilities which are indispensable to the rendering of the service or the facilities requested if said services or facilities are technically necessary to render the services requested.
(e) The Board shall make [sic] ensure that all telecommunications companies are fairly compensated for the transportation and termination of telecommunications services through their networks and that the compensation reflects the reasonable and necessary costs of each company. The Board shall require reciprocal compensation arrangements and shall allow arrangements of negotiated compensation, which may include bill and keep, symmetrical compensation, or any other reasonable distribution of fees that is acceptable to the contracting parties. By petition of the parties during the negotiations, the Board shall comply with the requirements of § 269d of this title and § 252 of the Federal Communications Act of 1996.
(f) Every telecommunications company shall provide, under fair and nondiscriminatory terms, direct or indirect interconnection at any point of its network where technically feasible, and access to its installations with all the features, functions and capacities thereof, including physical collocation, except that said company may provide virtual collocation if the telecommunications company proves to the Board that physical collocation is not practical due to limitations of space. Likewise, every telecommunications company shall make available the information needed for the transmission, routing and collection of any telecommunications service, including access to the database, signal systems and transmission process, to assure the interoperability of the network of the telecommunications company that receives the interconnection petition and the telecommunications company that requests it.
(g) Every telecommunications company shall have access, under fair and nondiscriminatory terms, to the right of way of other telecommunications companies. Every telecommunications compan[y] shall provide nondiscriminatory access to any right of way owned by it or under its control [as mutually] agreed on. All charges and/or conditions for the use of any easements shall be fair and reasonable; and at the same time, shall be consistent with the rules and decisions of the Federal Communications Commission, of the Board and with the judicial decisions which have interpreted the applicable provisions of the Federal Communications Act.
(h) The Board shall administer the numbering of telecommunications and shall make the numbers available to the telecommunications companies on an equal basis in the measure that the Federal Communications Commission delegates to it the corresponding power. The cost of establishing agreements for the administration of the numbering of telecommunications and number portability shall be defrayed by all the telecommunications companies on a neutral competitive basis and as established or provided by the Federal Communications Commission.
(i) All local exchange service carriers shall provide, in the measure that is technically feasible, number portability, pursuant to the norms issued by the Federal Communications Commission. If the Commission has not issued norms to such effect by December 31, 1996, the Board shall evaluate other number portability programs that could be feasible.
(j) Every local exchange service carrier shall offer reliable and nondiscriminatory access to the directory assistance service; operator service; relay service; repair service; 9-1-1 service where applicable; to telephone directories; referral service and change of number; and shall provide every telecommunications company that requests it, at a reasonable price, the name and address of its clients for billing purposes, and the names and addresses of its clients that have been published in a telephone directory directly or indirectly by said carrier, for the purposes and under the terms and conditions to be negotiated by the parties. All telecommunications companies shall cooperate to provide reliable 9-1-1 and relay system services.
(k) No telecommunications company shall use the income generated by noncompetitive services to subsidize the offering or rendering of competitive services, nor shall it discriminate in favor of its own competitive service when providing telecommunications services.
(l) No company shall offer telecommunications service at prices lower than the cost of rendering the same, except for brief periods of time and under those terms and conditions previously approved by the Board. When evaluating the petitions submitted by the telecommunications companies under this subsection, the Board shall take into consideration their impact on free competition and damages that could be caused to their competitors. The Board shall see to the strictest compliance of this subsection and, without impairing the rights of the telecommunications companies thus affected, shall file complaints for monopolistic practices before the Department of Justice, and by petition of the company against which a complaint has been filed, take the action that the Board itself deems pertinent pursuant to this chapter.
(m) Every telecommunications company that provides competitive and noncompetitive services, be it directly or through a subsidiary or affiliate, shall keep separate accounting systems for its competitive and non-competitive services.
(n) In case that a complaint is filed by a telecommunications company against another telecommunications company for violation of this section, the latter shall, if the Board requests it, present its annual audit so that the Board may determine if said telecommunications company has, in effect, complied with the requirements of this section. Said audit, and all the information related to it, shall be public, with the exception of that which the Board decides to keep confidential and for its exclusive use. The information it decides to keep confidential shall be that which is necessary to protect proprietary information, business or trade secrets, under subsection (b)(2) of § 267f of this title.
(o) In case a telecommunications company files a complaint against another telecommunications company, the Board shall have access to all the accounts and records of the latter, in order to verify compliance of this section, including all the working papers and support material of any audit carried out under this section. All material requested pursuant to the provisions established herein shall be made available to whoever requests it, except that the Board shall keep confidential and for its exclusive use whatever material that is essential to protect proprietary information, business or trade secrets pursuant to subsection (b)(2) of § 267f of this title.
(p) Every local exchange service carrier shall provide a public notice on the changes in the necessary information related to the transmission and routing of the services used by their facilities or networks, as well as any other change that may affect the interoperability of their facilities and networks with those of any other competing telecommunications company.
(q) Within one hundred and eighty (180) days after the approval of this act, the Board shall adopt the regulations needed to implement the requirements of this section.
(r) No law or regulation of the Commonwealth of Puerto Rico nor any municipal ordinance shall limit or prohibit, nor shall have the effect of limiting or prohibiting the capacity of a telecommunications company to render competitive telecommunications services at intrastate or interstate level; Provided, however, That the courts of Puerto Rico shall not put into effect or require compliance of said laws, regulations or municipal ordinances that have or could have the effect of preventing or otherwise limiting the free rendering of such services.
(s) Nothing of the herein provided shall impair the rights under the Federal Statute that have been claimed before the Public Service Commission.
History —Sept. 12, 1996, No. 213, § III-4.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iii/269c-1/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269c-1 - Imposition of provider or additional surcharge
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269c-1 - Imposition of provider or additional surcharge
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(a)
(1) With the exception of the provisions of clauses (2) and (3) of this subsection, a telecommunications company shall not charge a client for telecommunication services not requested by him/her.
(2) Any telecommunications company that imposes a charge for services not requested shall [credit] the amount or sum of said charge to the next invoice, provided that the subscriber has notified the telecommunications company that he/she did not request nor use said service.
(3) A telecommunications company that receives a notice from the subscriber, as provided in clause (2) of this subsection, shall have the obligation to inform said person of his/her right to limit or block the future use of the services, and shall limit or block the future use of the services in question, if thus requested. If the subscriber requests the company not to limit or block the service, or subsequently requests that said limitation or blocking be cancelled, the subscriber shall be liable for the charges caused by the subsequent use of said services. The telecommunications company shall not collect a recurrent charge for the limiting or blocking of the service.
(b) Imposition of provider; fraud.—
(1) To impose, require or request a change of the telecommunications services provider of a subscriber without the verification of his/her consent shall constitute fraud.
(2) A person who has subscribed to a telecommunications service may avail him/herself of the remedies provided by the law for any violation of clause (1) of this subsection.
(3) The following is provided for the purposes [sic] of clause (1) of this subsection:
(A) The consent of the person subscribed to the telecommunications services may be verified through any method that is consistent with federal and state laws and regulations.
(B) Compliance with federal and state laws and regulations shall constitute a defense against an allegation of fraud, pursuant to clause (1) of this subsection.
(C) It shall be the responsibility of the telecommunications company that requests the change in the telecommunications services provider of the subscriber to verify the consent. Any telecommunications company that makes a change of the telecommunications services provider shall be liable or may be subject to prosecution under the provisions of this section only if it participates in the process of change knowing that the due authorization of the subscriber did not exist.
History —Sept. 12, 1996, No. 213, added as § III-5 on Sept. 2, 1999, No. 302, § 2.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iii/269d/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269d - Procedure for negotiation, arbitration and approval of agreements
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269d - Procedure for negotiation, arbitration and approval of agreements
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(a) Agreements arrived at through negotiation.—
(1) Voluntary negotiations.— Upon receiving a request for interconnection services, or access to network elements pursuant to § 269c of this title, an incumbent local exchange service carrier may negotiate and enter an agreement with the requesting telecommunications carrier without regard to the standards set forth in subsections (a), (c), (d), (e), (f), (g), (i) and (j) of § 269c of this title. The agreement shall include a detailed schedule of individual charges for interconnection and each service or access to network elements included in the agreement. Said agreement, as well as any interconnection agreement negotiated before the date of enactment of the Telecommunications Act of 1996, shall be submitted to the Board under subsection (e) of this section.
(2) Mediation.— Any party negotiating an agreement under this section may, at any point in the negotiation, request the Board to participate in the negotiation and to resolve any differences arising in the course of the negotiation.
(b) Agreements arrived at through compulsory arbitration.—
(1) Arbitration.— During the period from the 135th through the 160th day (inclusive) from the date on which an incumbent local exchange service carrier receives a petition to negotiate under this section, any of the parties to the negotiation may petition the Board to arbitrate any open issues.
(2) Duty of petitioner.—
(A) The party that petitions the Board to arbitrate under clause (1) of this subsection shall, at the same time it files its petition, provide all relevant documentation concerning:
(i) The unresolved issues;
(ii) the position of each of the parties with respect to those issues, and
(iii) any other issue discussed and resolved by the parties.
(B) A party petitioning for arbitration under clause (1) of this subsection shall provide a copy of the petition and any other pertinent documentation to the other party or parties, no later than the day on which the Board receives said petition.
(3) Opportunity to respond.— The non-petitioning party in a negotiation under this section may respond to the other party’s petition and provide such additional information it deems pertinent within twenty-five (25) days after the date the Board receives the petition.
(4) Action by the Board.—
(A) The Board shall limit its consideration of any petition under clause (1) of this subsection as well as the response, if any, to the issues set forth by the parties.
(B) The Board may require the petitioning party and the respondent party to provide the information it deems is necessary for it to reach a decision on the unresolved issues. If any party refuses to respond or does not comply within a reasonable period of time, without justification to a request of the Board, then the Board may resolve the issues on the basis of the best information available to it regardless of its source.
(C) The Board shall resolve each issue set forth in the petition and the response thereto, if any, by imposing appropriate conditions as required, to implement subsection (c) of this section upon the parties to the agreement. The Board shall conclude the resolution of any unresolved issues within the nine months following the date on which the local exchange service carrier received the request of the petitioner as provided in § 269c of this title.
(5) Refusal to negotiate.— The refusal of any other party to the negotiation [sic] to continue negotiating, to cooperate with the Board in performing its functions as arbitrator, or to continue to negotiate in good faith in the presence, or with the assistance of the Board, shall be deemed as a failure to negotiate in good faith.
(c) Standards for arbitration.— In resolving any open issue by arbitration under subsection (b) of this section and imposing conditions upon the parties to the agreement, the Board shall:
(1) Ensure that such solution and conditions meet the requirements of § 251 of the Federal Communications Act and the regulations approved by the Federal Communications Commission pursuant thereto;
(2) establish any rates for interconnection, services, or access to network elements according to subsection (d) of this section, and
(3) establish a schedule for the implementation of the terms and conditions for the parties to the agreement.
(d) Pricing standards.—
(1) Charges for interconnection and access to network elements.— Determinations by the Board as to what constitutes fair and reasonable rates for the interconnection of facilities and equipment for the purposes of the interconnection provided in § 269c of this title as well as to what constitutes fair and reasonable rates for the use of network elements for segregated access purposes provided in said section:
(A) Shall be based on:
(i) The cost of providing the interconnection or access to network elements which shall be applicable without reference to a rate-of-return or other rate-based formula, and in
(ii) nondiscriminatory criteria[;]
(B) May include a reasonable profit.
(2) Charges for transport and termination of traffic.—
(A) In general.— For the purposes of compliance by an incumbent local exchange service carrier with the reciprocal compensation requirement provided in § 269c of this title, the Board shall not consider the terms and conditions of reciprocal compensation to be fair and reasonable unless:
(i) Such terms and conditions provide for the mutual and reciprocal recovery by each carrier of the costs associated to the transport and termination on each carrier’s network facilities of calls that originate on the network facilities of the other carrier, and
(ii) such terms and conditions establish said costs on the basis of a reasonable approximation of the additional costs of terminating such calls.
(B) Rules of construction.— This paragraph shall not be construed:
(i) To preclude arrangements that afford the reciprocal recovery of costs through the offsetting of reciprocal obligations, including arrangements that do not contemplate reciprocal recovery such as bill-and-keep arrangements, and
(ii) to authorize the Board to engage in any rate regulation procedure to particularly establish the additional costs of transporting or terminating calls, or to require carriers to keep records with respect to the additional costs of such calls.
(3) Wholesale prices for telecommunications services.— For the resale requirement purposes provided in § 269c of this title, the Board shall determine wholesale rates on the basis of retail rates charged to subscribers for the telecommunications service requested, excluding the portion thereof attributed to any cost for marketing, billing, collection, and other costs not incurred by the local exchange service carrier.
(e) Approval by the Board.—
(1) Approval required.— Any interconnection agreement adopted by negotiation or arbitration shall be submitted for the approval of the Board. The Board shall approve or reject the agreement, with written findings of facts as to any deficiencies it finds.
(2) Grounds for rejection.— The Board may reject agreements if it finds that:
(A) The agreement or any portion thereof adopted by negotiation under subsection (a) of this section:
(i) Discriminates against a telecommunications carrier which is not a party to the agreement, or
(ii) the implementation of such agreement or portion thereof is not consistent with the public interest, convenience, and necessity.
(B) The agreement or any portion thereof adopted by arbitration under subsection (b) of this section does not meet the requirements of § 251 of the Federal Communications Act, including the regulations promulgated by the Federal Communications Commission pursuant to said § 251, or the standards set forth in subsection (d) of this section.
(3) Preservation of authority.— Regardless of the provisions of clause (2) of this subsection, but subject to § 253 Federal Communications Act, nothing in this subsection shall prohibit the Board from establishing or enforcing other requirements of [the] laws of Puerto Rico in the process to review an agreement, including compliance with intrastate telecommunications service quality standards or requirements.
(4) Term for decision.— If the Board does not act to approve or reject an agreement adopted by negotiation under subsection (a) of this section submitted [for] its consideration within ninety (90) days after filing the same, or within thirty (30) days in the case of an agreement adopted by arbitration under subsection (b) of this section, the agreement shall be deemed as approved. No court of the Commonwealth of Puerto Rico shall have jurisdiction to review the determination adopted by the Board to such effect.
(5) Review of the Board’s actions.— In any case in which the Board makes a determination under this section, any party affected thereby may file an appropriate action in the Federal District Court for the District of Puerto Rico to determine whether the agreement meets the requirements of §§ 251 and 252 of the Federal Communications Act.
(f) General statements of terms.—
(1) A telecommunications company may prepare and file with [the] Board a statement of the terms and conditions that [said] company generally offers in Puerto Rico to comply with the requirements of § 251 of the Federal Communications Act and the regulations promulgated thereunder by the Federal Communications Commission and the standards that are applicable under this section.
(2) Board review.— The Board shall not approve said statement unless it complies with subsection (d) of this section, § 251 of the Federal Communication Act, and the regulations promulgated thereunder by the Federal Communications Commission. Except as provided in § 253 of the Federal Communications Act, nothing in this section shall prohibit the Board from establishing or enforcing any other requirements of the laws of Puerto Rico in its review of such statement, including compliance with quality standards and requirements applicable to intrastate telecommunications services.
(3) Term for review.— Within sixty (60) days following the date in which a statement has been submitted, the Board shall:
(A) Complete the review of [said] statement under clause (2) of this subsection, including any reconsideration thereof, unless the filing carrier agrees to an extension of the period for such review, or
(B) permit said statement to take effect.
(4) Authority to continue review.— Clause (3) of this subsection shall not preclude the Board from continuing to review a statement whose effectiveness is based on paragraph (B) of said clause, or from allowing or disallowing such statement under clause (2) of this subsection.
(5) Duty to negotiate not affected.— The submission or approval of a statement under this subsection shall not relieve the incumbent local exchange service carrier of its duty to negotiate the terms and conditions of an agreement under § 269c of this title.
(g) Consolidation of procedures.— When not inconsistent with the requirements of this chapter, the Board may, to the extent which is practical, consolidate procedures in order to reduce administrative burdens imposed on telecommunications carriers to the other parties to the procedures, and to the Board in performing its responsibilities under this chapter.
(h) Filing required.— The Board shall make a copy of the agreements approved under subsection (e) of this section, and each statement approved under subsection (f) of this section, available for public inspection and copying within ten (10) days after this approval. The Board may charge a reasonable and nondiscriminatory fee to the parties to the agreement or to the party filing the statement to recover the costs of approving and filing such agreements or statements.
(i) Availability to other telecommunications carriers.— A local exchange service carrier shall make available any interconnection, service, or access to a network element provided under an agreement approved under this section [to] which it is a party, to any other requesting telecommunications carrier, under the same terms and conditions as those provided in said agreement.
(j) Definition of incumbent local exchange service carrier.— For the purposes of this section, the term “incumbent local exchange service carrier” has the meaning provided in subsection (b) of § 265a of this title.
History —Sept. 12, 1996, No. 213, § III-5, renumbered as § III-6 on Sept. 2, 1999, No. 302, § 2.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iii/269e/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269e - Universal service
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269e - Universal service
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(a) Universal service principles.—
(1) The Board shall preserve and promote universal service through predictable, specific and sufficient support mechanisms, pursuant to the provisions of § 254 of the Federal Communications Act, and also pursuant to the following principles:
(A) The goal of universal service is to provide comparable quality telecommunications services to all sectors of the population and geographical areas of Puerto Rico.
(B) Telecommunications services shall be available throughout Puerto Rico at fair and reasonable rates, which means that the service rates in rural areas shall be reasonably comparable to those rates provided in urban areas.
(C) Advanced telecommunications services shall be available in all municipalities and communities, as well as in all health care providers’ facilities, libraries and classrooms in the public schools of Puerto Rico.
(2) All telecommunications companies shall make an equitable and nondiscriminatory contribution, as established by the Board, for the preservation and development of universal services in Puerto Rico.
(3) The structure of those support mechanisms developed, implemented and periodically reviewed by the Board shall complement but not duplicate the support mechanisms established at federal level.
(4) Universal service shall include the following services as a minimum without excluding any other service, as provided by the Board pursuant to subsection (c)(3) of this section:
(A) Access to all public switched telephone networks with voice grade capacity;
(B) single party service;
(C) access, free of charge, to emergency services, including the 911 emergency service, and
(D) access to operator services.
(b) Determination of eligible telecommunications companies.—
(1) The Board may, motu proprio or by petition, designate a telecommunications company as an eligible telecommunications company to provide universal service in one or more areas designated by the Board. On petition, and pursuant to the public interest, convenience and need, the Board may designate more than one company as an eligible telecommunications company for a service area established by the Board provided each company meets the requirements of clause (2) of this subsection. In order to make the corresponding designation, the Board shall take into consideration, among other factors, technological factors and the cost of providing the service.
(2) In order for a telecommunications company to be designated as a telecommunications company eligible to receive the universal service program funds, it shall, within the entire service area for which it has been designated:
(A) Provide the services supported by the universal service program using its own facilities or a combination of its own facilities and the resale of services of another telecommunications company, and
(B) publish in newspapers of general circulation the availability of such services and their rates.
(3) If no telecommunications company which receive funds from the universal service program wishes to, or is able to provide services to a community, or any part thereof, which has so requested them, the Board shall determine which telecommunications company or companies are in the best position to provide such service and shall order the corresponding procedures. Any telecommunications company which has been directed to provide services under this subsection must comply with the requirements of clause (2) of this subsection, and shall be designated as an eligible telecommunications company for such community or part thereof.
(4) The Board may allow an eligible telecommunications company, through a previous authorization from the Board, to surrender its designation in any area covered by more than one eligible telecommunications company. Before granting the authorization, the Board shall impose upon the remaining eligible telecommunications companies the obligation to guarantee the service to the users of the eligible telecommunications company which withdraws, and shall require sufficient notice to allow the purchase or construction of proper facilities by any other eligible telecommunications company. The costs and expenses incurred by the telecommunications companies to provide eligible services shall be reimbursed to them through the universal service support procedures. The Board shall establish a period of time, which shall not exceed one year after the approval of such withdrawal under this subsection, to complete the purchase or construction.
(c) Universal service procedures.—
(1) Within one hundred and twenty (120) days following the establishment of the Board, the aforesaid shall initiate a formal procedure to incorporate the support mechanisms to the universal service throughout Puerto Rico. As part of this procedure, the Board shall take into consideration the report, if any, submitted by the Federal State Board created by virtue of § 254 of the Federal Communications Act. This procedure shall include a period for notice and comments.
(2) As part of the procedure, the Board shall determine:
(A) The support mechanisms needed in the jurisdiction of Puerto Rico to extend or maintain the universal service. The decision to such effects shall be made by the majority of the members of the Board if the favored mechanism or mechanisms are included among those already being used in any area under the jurisdictions governed by the Federal Communications Act, or are among those under the consideration of the Federal Communications Commission or have been implemented in the different states of the United States of America. The decision to implement any other support mechanism shall require the unanimous vote of the members of the Board.
(B) Should it be determined that one of the support mechanisms should be the establishment of a fund to defray universal service throughout Puerto Rico, the annual sum thereof shall be equal to the difference between the cost of providing the eligible services and the maximum rates that can be charged for the same.
(C) The manner that monetary contributions made through the support mechanisms to the universal service fund throughout Puerto Rico shall be distributed among the eligible telecommunications companies, and
(D) the manner in which any other support mechanism shall be established, administered and controlled throughout Puerto Rico.
(3) The services to be defrayed by the universal service program in Puerto Rico shall include those services needed to deal with the particular needs throughout Puerto Rico, as established by the Board. In the determination of the services that shall be included in the definition of universal service, the Board shall take into consideration the recommendations, if any, made by the Federal-State Joint Board, established by § 254(a) of the Federal Communications Act, as well as those services implemented by the different states of the United States of America in their respective universal service programs.
(4) All telecommunications companies shall make equitable and nondiscriminatory contributions to the universal service fund.
(5) The obligation to contribute to the universal service fund shall begin on the date the telecommunications company begins to render telecommunications services in Puerto Rico and to generate income from such services, pursuant to § 254(f) of the Federal Communications Act.
(6) The Board shall have one hundred and eighty (180) days from the date of its constitution to complete the formal procedure provided by clause (1) of this subsection, and to implement universal service. If after one hundred and eighty (180) days the Board has not fixed the amount to be contributed by the telecommunications companies, the former shall fix a sum on that date as the provisional contribution to be paid by each telecommunications company until the amount to be required is finally determined. The amount fixed as a provisional contribution shall apply retroactively to the effective date of this act, and shall be paid henceforth until the Board modifies or replaces it, through a final, binding and unappealable decision, which shall be adopted within ninety (90) days following the date on which the provisional contribution was fixed. Said amount shall be paid for the first time by each telecommunications company, within fifteen (15) days following the date on which the sum is fixed, and henceforth, shall be paid quarterly, or as provided by the Board through regulations. Said amounts shall be paid by check, electronic transfer, or through any other means provided by the Board through regulations.
(7) Once a final determination is adopted regarding the mechanism to contribute to the universal service, the Board shall establish those measures needed to give credit for the sums paid in excess, or to collect deficiencies in the payments made prior to the date on which said final determination is adopted.
(8) The sums of money contributed by the telecommunications companies to the universal service fund through the support mechanisms established by the Board shall be covered into a special account in the Government Development Bank. Said fund shall be used exclusively to help to render, maintain and improve the services in support of which the fund is created.
(9) Within the year following the constitution of the Board, it shall designate an independent administrator, through competitive bidding, to manage the sums deposited in the universal service account and supervise its disbursement to eligible telecommunications companies. The entire collection, administration and disbursement process, and the use of said sums, shall be subject to the audits by the Comptroller of Puerto Rico.
(10) The Board shall review the amount of the obligation that each telecommunications company has with the universal service fund, annually, and when fixing it, shall take into consideration the recommendations, if any, of the administrator. The decisions that the Board adopts to such effects shall be based on two principal factors:
(A) The public interest in extending and maintaining a modern telecommunications system available to all the geographic and social sectors of Puerto Rico, and
(B) the need to ensure that the criteria used to establish the contribution of the companies to the fund are viable and are uniformly and equitable, applicable, and are not arbitrary or discriminatory.
(11) The funds obtained through the mechanism to contribute to universal services shall be used efficiently in order to expedite the offer of high quality services at the best price possible.
(d) Lifeline Service Automatic Subscription Program.—
(1) Every telephone service user who is a beneficiary of any of the eligible assistance programs established by the Federal Communications Commission (FCC) shall be subject to automatic subscription to the Lifeline Service contemplated in the Universal Service Regulations adopted by the Board. The Board shall establish the eligibility criteria following the norms established by the FCC.
(2) The public agencies that administer assistance or subsidy programs shall provide to the eligible telecommunications companies, on a monthly basis, electronic updates of the candidates that qualify in their respective programs. The monthly updates shall only include new eligible clients and those that were dropped. The term “dropped” refers to the person or persons that ceased to be eligible or stopped receiving benefits under the public assistance or subsidy programs administered by them.
(3) The Board shall prepare forms for requesting automatic subscription and shall remit them to the public agencies that administer assistance or subsidy programs that make the clients eligible for the Lifeline Service Program. The pertinent agency shall provide to the eligible client the application prepared by the Board on which said client may request to be automatically registered in the Lifeline Program, through a self-certification of the eligible client that states, under penalty of prejudice and permanent ineligibility, that neither he/she, nor any residing member of the family unit have been receiving the benefit of the subsidy provided by said program and for which they are filing this application. The subsidy shall only be granted for a single wireless telephone line or to a single wireless service for the family unit, at the discretion of the client. The form provided shall also provide the client the option of being excluded from the automatic registration.
(4) The eligible telecommunications companies shall implement the Lifeline Service Automatic Registration Program within one hundred and eighty (180) days following the approval of this act.
(5) On or before March 31 of each year, the eligible telecommunications companies shall file a report before the Board of the total number of eligible clients that were registered in the Lifeline Service Automatic Registration Program during the preceding calendar year.
(6) It shall be the obligation of the eligible telecommunications companies to establish a confidentiality agreement with the public agencies prior to receiving the register of clients eligible to the assistance or subsidy programs administered by said agencies. Said agreement shall establish that the client information furnished by the public agencies to the eligible telecommunications companies shall be for the sole purpose of providing the subsidies of the “Lifeline” and “Link-Up” Service programs, and disclosure of the information shall be limited to those persons related to the implementation of said Program.
(7) Upon receipt of a notice from the public agencies that administer the assistance or subsidy programs that render their subscribers eligible for the subsidy programs of the Fund of the Universal Service of Puerto Rico and the Federal Universal Service Fund stating that a user is no longer eligible for said programs, the eligible telecommunications company shall notify the user, by mail, that his/her subsidy for the Lifeline Service Program, and the “Lifeline” and “Link-Up” programs shall be discontinued fifteen (15) days from the date of the notice, unless the user notifies the eligible telecommunications company that a mistake has been made. If the user notifies the eligible telecommunications company that a mistake has been made, the subscription to the Lifeline Service shall continue for thirty (30) days to allow the user sufficient time to correct the records and to obtain a confirmation of eligibility from the public agency. If the user has not obtained a confirmation of eligibility from the corresponding public agency at the end of the thirty (30) -day period, the Lifeline Service may be discontinued and the billing shall continue at the applicable rates.
(8) The Telecommunications Regulatory Board shall amend the regulations in effect one hundred and eighty (180) days from the approval of this act, in order to implement its provisions. These regulations shall contain, among other things, the penalties to be established in those cases in which the citizens make an attempt to receive benefits to which they are not entitled, through false certifications and similar fraud schemes. Said regulations shall also fix penalties for the irresponsible conduct of the eligible telecommunications companies that include subscribers that are not eligible in the Program and that continually incur fraud patterns that entail up to the partial or permanent suspension of the operations in Puerto Rico. Furthermore, the public agencies are hereby empowered to draft regulations or to amend any existing regulations within the following one hundred and eighty (180) days [after] the approval of this act, to the effect of establishing a procedure through which the information requested is furnished without breaching the confidentiality of the participants.
History —Sept. 12, 1996, No. 213, § III-6, renumbered as § III-7 on Sept. 2, 1999, No. 302, § 2; Oct. 9, 2002, No. 242, § 1; Dec. 14, 2007, No. 202, §§ 1—7.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iii/269e-1/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269e-1 - Registry
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269e-1 - Registry
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The Board shall create a registry of persons, including non-profit organizations, or companies including the whole central and municipal government, that do not want the telephonic promotions; for this, it shall promulgate a regulation as soon as possible about how said list will be made. It shall include the way in which they will subscribe to the book, and the cost of the subscription shall not exceed five dollars ($5) per year, and every company that violates this mandate shall be fined for the sum of one thousand dollars ($1,000). Also, the Board shall establish the way in which concessionaries shall be notified of the prohibition to make telephonic promotions and of the amount of time that the prohibition shall remain effective.
History —Sept. 12, 1996, No. 213, added as § III-7A on Sept. 2, 1999, No. 303, § 1, eff. Jan. 1, 2000.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iii/269e-2/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269e-2 - Puerto Rico Emergency Alert System regulations
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269e-2 - Puerto Rico Emergency Alert System regulations
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The Telecommunications Regulatory Board of Puerto Rico shall approve regulations which shall be mandatory for the Puerto Rico Emergency Alert System to comply with the provisions set forth in this chapter.
Once the Federal Emergency Alert System is activated, the pertinent government agencies shall transmit the message and information as provided by the federal agencies to the cellular companies and telecommunication service providers, which shall, in turn, transmit the emergency situation to their users via text message.
History —Sept. 12, 1996, No. 213, added as § III-7B on May 16, 2006, No. 94, § 2.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iii/269e-3/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269e-3 - Creation of Internet Access Centers and implementation of wireless access at town squares
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269e-3 - Creation of Internet Access Centers and implementation of wireless access at town squares
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The Board is hereby authorized and directed to create Internet Access Centers, together with the pertinent government agencies, the municipalities of Puerto Rico, and private, educational, and community-based entities. Internet Access Centers are to be established at the municipalities that have none, in those areas that offer better access to citizens. The Board shall have the obligation to conduct the design and initial implementation of these Internet Access Centers, seeking that such Centers have the necessary infrastructure and equipment for compliance with all the provisions of this chapter. The Board shall provide a maximum initial subsidy for the acquisition of information and communication technologies and furnishings, subject to the Board’s budget limitations and in staggered stages, through the establishment of pilot centers, for the next three (3) years after the approval of this act. Municipalities shall have the obligation to provide the premises, the personnel, the maintenance of physical facilities, infrastructure, and equipment, and the payment of utility bills, among others.
In concrete terms, the Board shall provide all the furnishings, computers, security equipment, programming, and minor remodeling of spaces. Municipalities shall provide the spaces, the utilities, telephone lines, recurring costs, and the personnel to administer the Center. The transfer from the Board to the municipalities shall be conducted when the Centers are inaugurated.
In turn, the Board shall have the obligation to establish Internet access through the use of the technology known as WiFi at town squares in each municipality, in order for the signal’s density to guarantee that citizens shall have optimal and adequate access to ensure quality digital contents. The establishment of wireless access at town squares shall be subject to the Board’s budget limitations and other factors, such as, for instance, the geography of the location, the electric power service, among others, and the same staggered schedule of implementation of the Centers.
History —Sept. 12, 1996, No. 213, added as § III-7C on July 28, 2010, No. 101, § 3.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iii/269f/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269f - Pricing and charges information
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269f - Pricing and charges information
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(a) Every telecommunications company shall have to submit to the Board a list of prices and charges, and every time a change is made, it shall have to submit them simultaneously when implemented in the market.
(b) The Board shall, at [the] request of the interested party, and through a complaint thereby, ascertain whether the prices and/or charges established are not based on their cost, thus violating the principle of fair and sound competition. To such effects, the Board may request [of] the complainant telecommunications company all the information pertinent to the prices or charges established by it. This information shall be available to the complainant party, except that the Board shall keep confidential and for its exclusive use such material which is needed to protect proprietary information, and business or trade secrets, pursuant to § 267f of this title.
(c) The Board shall have a maximum of thirty (30) days to adjudicate complaints under this section. However, the Board may, at the request of the complainant telecommunications company, order a suspension of the application of the prices and/or charges in question, until the complaint is resolved on its merits. Every request to suspend the temporary application of the objected prices and/or charges shall be adjudicated within a term of not more than five (5) days from the date the petition to such effects is filed.
(d) When the Board determines that the pricing and/or charge structure is not based on costs, the Board may order the permanent suspension of said prices and charges, besides imposing administrative fines up to a maximum twenty-five thousand dollars ($25,000) for each violation of this chapter. In the case of a continuing violation, each additional day shall constitute a separate offense, but the total fine imposed shall not exceed two hundred and fifty thousand dollars ($250,000) in any case.
History —Sept. 12, 1996, No. 213, § III-7, renumbered as § III-8 on Sept. 2, 1999, No. 302, § 2.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iii/269g/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269g - Availability of public property
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269g - Availability of public property
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The requirement is hereby established in law, in order for agencies, departments, public corporations, municipalities, and political subdivisions of the Commonwealth of Puerto Rico to make available the real property, right of way and easement under their control for the location of new telecommunications services and equipment to telecommunications companies certified and/or registered before the Telecommunications Regulatory Board. The Board shall establish procedures through regulations, through which the agencies, departments, public corporations, municipalities and political subdivisions of the Government of Puerto Rico shall make available on a fair, reasonable and non-discriminatory basis for the co-location of certified telecommunications companies, the real property, rights of way and easements under their control, for the location of new telecommunications services and equipment, and for the transmission or reception of telecommunications services. These procedures shall establish the presumption that the requests for the use of real property, rights of way and easements by duly certified providers are being granted provided these are not in direct and unavoidable conflict with the mission of the department, agency, public corporation, municipality, or political subdivision of the Government of Puerto Rico with the current or intended use of the property, rights of way and easements, or property thereof. Said departments, agencies, public corporations, municipalities, and political subdivisions of the Government of Puerto Rico may charge reasonable fees for the use of their properties, rights of way and easements pursuant to the regulations of the Puerto Rico Telecommunications Regulatory Board and the federal laws and regulations applicable. However, the various government instrumentalities should be allowed to retain the discretion of opposing to sharing their infrastructure with a private company when for reasons of emergency, technological incompatibility or security, these could be affected. The Commonwealth shall not be responsible for damages to third parties due to the bad use by the companies of their equipment or the public property leased.
Should a government instrumentality oppose to the co-location of a private company, the private company thus affected may request a hearing with the Puerto Rico Telecommunications Regulatory Board, which shall establish a process for the settlement of co-location disputes. This process shall not exceed sixty (60) days in arriving to its final resolution, counting from the date of filing the request with the Board.
History —Sept. 12, 1996, No. 213, § III-8, renumbered as § III-9 on Sept. 2, 1999, No. 302, § 2; Aug. 25, 2000, No. 210, §§ 1, 2, eff. Jan. 1, 2001.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iii/269h/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269h - Regulation of cable systems
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269h - Regulation of cable systems
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(a) Franchises.—
(1) No cable company shall build or operate a cable system in Puerto Rico, fully or partially, without having previously obtained a franchise under this section for such construction or operation.
(2) The Board shall be empowered to grant nonexclusive franchises to one or more cable companies to provide said services if it determines that granting such franchises, in one or all service areas and to one or more cable companies, is in the best public interest. A franchise may be granted for a specific period of time, which shall not exceed eighteen (18) years. The Board shall specify in all its franchises the conditions, limitations, requirements and service areas determined as necessary to promote the purposes of this chapter. All franchises granted up to the present by the Public Service Commission shall remain in effect with regard to their rights and responsibilities, but the Board shall assume jurisdiction on the terms and conditions of said franchises.
(3) Without it being understood as a limitation, the Board shall also specify in the franchises those reasonable conditions and requirements in connection with expansion and updating of the network, quality of service, extensions and improvements of services in areas with no service or poorly served, and shall evaluate the technical, legal, financial and moral credentials of the officials and directors of the cable company being granted a franchise. The Board may renew or extend said franchises for a specific term that shall not exceed ten (10) years, if it determines that such renovations or extensions help in promoting the purposes of this chapter.
(4) Subject to the provisions of applicable federal statutes, every cable company operator shall program, reserve and offer access to noncommercial channels for public and educational use as part of their basic services, so that every subscriber shall have access to said channels. The Board shall not grant any authorization for the operation of cable services, unless the above obligation has been complied with to the satisfaction of the Board; Provided, That the Board shall require such compliance in the corresponding franchises.
(5) The Board may modify, suspend or cancel a franchise, for just cause, if it determines that a cable company has not complied substantially with the requirements of such franchise, or for having repeatedly violated the provisions of this chapter or the regulations of the Board, after due notice and hearing.
(6) The Board shall promulgate the necessary regulations to enforce the provisions of this section.
(7) The provisions of this section, as well as all regulations promulgated by the Board with regard to cable services shall be consistent with the Federal Cable Television Act and Title III of the Federal Telecommunications Act of 1996.
(b) Transfer of authority.— Upon approval of this act, all authority, powers and duties related to cable systems under the jurisdiction of the Public Service Commission, conferred by laws or regulations, shall be transferred to the Board without any limitation whatsoever.
(c) Franchise charges.— Every cable company shall continue to pay the same charges, liens or taxes on account of franchise fees that it has paid up to the moment this act is approved; Provided, That said cable companies shall also pay annual regulatory fees, under the provisions of § 267j of this title only to the extent and in proportion to the telecommunications services rendered in Puerto Rico.
History —Sept. 12, 1996, No. 213, § III-9, renumbered as § III-10 on Sept. 2, 1999, No. 302, § 2.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iii/269i/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269i - Suspension of services
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269i - Suspension of services
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No cable or telecommunications company certified by the Board pursuant to the provisions of this chapter may suspend its services to its subscribers without complying with the procedures established in §§ 262—262f of this title, which through the present is made applicable as pertinent to the suspension of services by private companies or enterprises in the cable and telecommunications field.
History —Sept. 12, 1996, No. 213, § III-10, renumbered as § III-11 on Sept. 2, 1999, No. 302, § 2.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iii/269j/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269j - Complaints by subscribers
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269j - Complaints by subscribers
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(a) Within ninety (90) days following the approval of this act or the issuing of its certification or franchise, the telecommunications and cable companies shall adopt and present to the Board for its approval, a procedure for the resolution of subscriber complaints. Unless the Board takes action said procedure shall be deemed as approved after thirty (30) days from the filing thereof before the Board.
Once it is approved, the procedure shall be notified to all subscribers of the telecommunications company. It shall also be incorporated to every new subscriber service contract. Said procedure shall include the obligation of the telecommunications company to give notice to the subscriber of his right to request a review of the adjudication of the complaint presented by the company.
(b) The Board shall have primary jurisdiction to review the adjudication by a telecommunications company of the complaints filed by their subscribers pursuant to the complaint resolution procedure of the telecommunications company. The Board shall not consider complaints of subscribers which have not been submitted first to the telecommunications company as part of the complaint procedure.
(c) Every petition for review under subsection (b) of this section shall be presented before the Board within the non-extendable term of thirty (30) days from the notice to the subscriber of the determination of the telecommunications company.
(d) The Board shall establish a new record apart from the one created by the telecommunications company during the consideration of the complaint to determine whether it shall confirm, reverse or modify the decision of the telecommunications company.
(e) The Board shall adopt regulations within ninety (90) days after the effective date of this act in order to specify the form and content of applications for DBS companies in Puerto Rico to register with the Board. Such register has the sole purpose of containing the information deemed pertinent by the Board to act on complaints related to service and contract terms and conditions. The registration applications of such DBS companies shall be submitted to the Board within ninety (90) days after the Regulations issued by the Board take effect. Within ninety (90) days after registration, said companies shall adopt and file with the Board, for its approval, a procedure whereby disputes with their users would be addressed. These procedures shall exclusively apply to the provisions of this section regarding complaints. Procedures related to jurisdiction for review and adjudication of complaints, as provided in this section, shall exclusively apply to telecommunications and cable companies.
History —Sept. 12, 1996, No. 213, § III-11, renumbered as § III-12 on Sept. 2, 1999, No. 302, § 2; Feb. 18, 2011, No. 11, § 3.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iii/269j-1/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269j-1 - Cases of damages filed by the users
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269j-1 - Cases of damages filed by the users
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The Telecommunications Regulatory Board shall have primary and exclusive jurisdiction for adjudicating any damages and losses claim caused by any natural or juridical person to a user, except for claims between telecommunications and cable companies, as a result of violations of the provisions of this chapter, the regulations approved by the Board and the service contract between the user and the telecommunications and cable company for a maximum sum of five thousand dollars ($5,000) per incident. The term “user” shall include those persons who receive telecommunications and cable services from companies that are not telecommunications and cable companies. In those cases the Telecommunications Regulatory Board shall have primary and exclusive jurisdiction. In the case of claims over the established maximum compensation claimed, the Board shall have primary and exclusive jurisdiction to determine whether there has been a violation of this chapter, its regulations and/or the service contract. If after a hearing on the merits has been held, the Board determines that there has been a violation, it shall issue a resolution and order describing the same. Once the determination is final and binding, the user may file a suit for damages and losses with the Court of First Instance accompanied by a certified copy of the resolution and order of the Board. The court shall determine whether damages and losses have occurred as a result of said violation and shall grant those established through sufficient evidence. In both cases the Board shall call for at least one mediation hearing to try to achieve a speedy and fair solution to the claims of the users. Regardless of what has been provided in any other provision of this or any other law, the Board shall have primary exclusive jurisdiction for elucidating any class suit filed or to be filed by the users after the effective date of this act for violations of the provisions of this chapter or the regulations of the Board or for claims related to telecommunications and cable services, provided they are not between telecommunications and cable companies. The total compensation that may be granted in these cases shall never exceed the amount between five million dollars ($5,000,000) or half percent ( 1 / 2 %) of the assets of the defendant according to its books, whichever is less. The provisions of §§ 3341—3344 of Title 32 shall not apply to the class suits herein mentioned. The Board shall approve regulations to adjudicate cases of class suits, which should be in agreement with the parameters established by the jurisprudence for those purposes. In the performance of its duty of adjudicating controversies related to damages and losses, the Board shall comply with the following:
(1) The Telecommunications Regulatory Board, in harmony with §§ 2101 et seq. of Title 3, known as the “Uniform Administrative Procedures Act”, shall approve separately, within ninety (90) days following the approval of this act, regulations for handling the complaints of the users in which indemnity is claimed for damages and losses caused as a result of violations of the provisions of this chapter, the regulations approved by the Telecommunications Regulatory Board and/or the terms of the service contract of the company.
The regulations approved by virtue of this chapter shall include sufficient guarantees of due process of law that shall govern the adjudicative procedure, the introduction of evidence and the discovery of proof. At the same time adjudicative procedures shall be established to allow speedy and fair solutions.
(2) The right to require discovery of evidence is hereby recognized to those parties in any complaint filed with the Telecommunications Regulatory Board in which compensation is claimed for damages and losses caused by violations of this chapter. The procedure shall be conducted pursuant to the provisions of the regulations approved to those effects by the Telecommunications Regulatory Board in compliance with this section.
(3) The Telecommunications Regulatory Board is hereby directed to publish all its determinations about complaints for damages and losses caused by violations of this chapter. The provisions herein set forth shall not be interpreted to mean that the decisions of the Telecommunications Regulatory Board on such claims shall establish a precedent that binds the Telecommunications Regulatory Board in subsequent cases. However, prior decisions of the Telecommunications Regulatory Board that have been published pursuant to this chapter may be used as guidelines for estimating any compensation for damages and losses in a subsequent case.
History —Sept. 12, 1996, No. 213, added as § III-12-A on Nov. 4, 2005, No. 138, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iii/269k/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269k - Fraud prevention
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269k - Fraud prevention
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(a) Every telecommunications and cable company shall adopt the policies and procedures to reduce and prevent fraud in the purchase, sale and rendering of cable and telecommunications services within ninety (90) days following the approval of this act, or of the date on which the Board issues the certification or corresponding franchise.
(b) The Board shall promulgate and put into effect regulations designed to fight and prevent fraud in telecommunications.
History —Sept. 12, 1996, No. 213, § III-12, renumbered as § III-13 on Sept. 2, 1999, No. 302, § 2.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iii/269l/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter III - Regulation and Supervision (§§ 269 — 269l)›§ 269l - User privacy protection
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter III - Regulation and Supervision (§§ 269 — 269l) › § 269l - User privacy protection
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(a) Within ninety (90) days following the date of approval of this section, or the future issuance of a certification or franchise, telecommunications and cable companies shall adopt and present before the Board a user information privacy policy. Said policy shall be notified to the users and shall describe the kind of information of the user that is being compiled, for what purpose, and under which circumstances it shall be shared with other public or private entities.
(b) No telecommunications or cable company may require that a user present his/her original Social Security card or leave a copy of said card to be kept in possession of the company as a condition to conduct a transaction or process a service request, except for those cases in which federal laws specifically provide for the retention of a copy of the card. This provision shall not be applicable to the use of Social Security numbers for such cases and such purposes in which it is authorized by federal law or regulations; Provided, That except when explicitly otherwise ordered, the company may accept that the customer gives only the number without the need to show the original card or a copy thereof.
History —Sept. 12, 1996, No. 213, added as § III-15 on Aug. 7, 2008, No. 198, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iv/271/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter IV - Supplementary Dispositions (§§ 271 — 272)›§ 271 - Administrative procedures
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter IV - Supplementary Dispositions (§§ 271 — 272) › § 271 - Administrative procedures
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All processes for which this chapter fails to provide a procedure shall be governed by §§ 2101 et seq. of Title 3, known as the “Uniform Administrative Procedure Act of Puerto Rico”. This means that the Uniform Administrative Procedure Act of Puerto Rico shall govern all procedures for the adoption of regulations, adjudicative procedures, judiciary review, the procedure to grant franchises, certifications, complaints of subscribers and between telecommunications companies, and inspection procedures. As provided in said §§ 2101 et seq. of Title 3, the decisions and orders of the Board shall be subject to review by the Circuit Court of Appeals of Puerto Rico, except in those cases in which the Federal Communications Act establishes the specific procedure to be followed.
History —Sept. 12, 1996, No. 213, § IV-1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-19/subchapter-iv/272/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272)›Subchapter IV - Supplementary Dispositions (§§ 271 — 272)›§ 272 - Procedural guidelines
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 19 - Puerto Rico Telecommunications Act of 1996 (§§ 265 — 272) › Subchapter IV - Supplementary Dispositions (§§ 271 — 272) › § 272 - Procedural guidelines
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The Board shall be guided, during the initial stage of its operations, by the procedural concepts and precepts used by the Federal Telecommunications Commission, especially Part 1, “Practices and Procedures”, Subpart C, “Rulemaking Proceedings”, for the formulation of rules and regulations.
History —Sept. 12, 1996, No. 213, § IV-4.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-22/321/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 22 - Construction, Installation and Placement of Telecommunications Towers Act of Puerto Rico (§§ 321 — 326)›§ 321 - Definition
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 22 - Construction, Installation and Placement of Telecommunications Towers Act of Puerto Rico (§§ 321 — 326) › § 321 - Definition
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For the purposes of this chapter, the term “telecommunications tower” means any tower that is self supporting, or a tower that is supported by guy-wires, or a unipolar tower, which is primarily designed and built with the purpose of supporting one or more antennas for wireless telephone communications.
History —June 6, 2000, No. 89, § 2; Aug. 1, 2007, No. 100, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-22/322/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 22 - Construction, Installation and Placement of Telecommunications Towers Act of Puerto Rico (§§ 321 — 326)›§ 322 - Legal authority
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 22 - Construction, Installation and Placement of Telecommunications Towers Act of Puerto Rico (§§ 321 — 326) › § 322 - Legal authority
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Section 740 of the new Federal Telecommunications Act, Act 652 of 1996, provides that the state or local government or corresponding instrumentality retains the authority with regard to the location, construction, and modification of wireless telecommunications facilities.
History —June 6, 2000, No. 89, § 4.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-22/323/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 22 - Construction, Installation and Placement of Telecommunications Towers Act of Puerto Rico (§§ 321 — 326)›§ 323 - Construction of towers
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 22 - Construction, Installation and Placement of Telecommunications Towers Act of Puerto Rico (§§ 321 — 326) › § 323 - Construction of towers
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(a) Except as provided below the construction of all telecommunications towers in a residential or rural district, according to the classifications of the Planning Board or of the autonomous municipalities authorized to issue such classifications by the Planning Board, pursuant to the Autonomous Municipalities Act, §§ 4001 et seq. of Title 21, shall keep a distance of not less than the height of the tower, plus an additional ten percent (10%), from the closest residence. This requirement shall not be applicable if the noncompliance of the provisions of this chapter was not created by the owner of the tower, but by later developments authorized by the Planning Board, in which case the tower shall remain in its original location. The location of a tower that does not comply with what is established in this subsection shall be allowed in those cases where the owner of the tower and the closest residence are one and the same titleholder, or even being different owners, the titleholder of the residence allows the location of the tower in the proposed site, through a sworn statement, provided that there is no other existing residence within the radius of distance provided by this chapter that has not consented to said location, through a sworn statement.
(b) Those requests for the construction of towers that are before the consideration of the Planning Board or the Regulations and Permits Administration, as the case may be, or those towers that, even having the corresponding permits, have not begun to be constructed, shall be bound to comply with the provisions of this chapter.
(c) The towers that have already been constructed, that have obtained their permits pursuant to the regulations, in effect prior to the approval of this act, shall not be subject to the provisions of this chapter. The Planning Board shall take the pertinent regulatory measures to allow, in accordance with its regulations, the installation of transmission stations for radio frequency “antennas” in multi-story buildings of five (5) or more levels.
(d) Despite the provisions of subsection (a) of this section, in cases where the construction and location of the tower responds to technological, emergency, or public safety demands, the Board has the power to consider variations to exempt a proponent from the requirements provided in this chapter or in the pertinent regulations; Provided, That in order to consider said variation request, the proponent shall present an endorsement before the Telecommunications Regulatory Board of Puerto Rico that includes the factors that merit said endorsement. Furthermore, in these cases, the owner of the tower shall be bound to procure an insurance policy of no less than one million dollars ($1,000,000).
(e) The towers that have already been constructed and have not obtained the required permits pursuant to the legislation in effect at the time of their construction, shall be removed immediately.
(f) Every telecommunication tower that is located in a district that is not residential or rural shall keep a minimum distance of fifteen (15) meters from the tower to the nearest structure.
(g) The leasing of a portion of a property for the exclusive purpose of the construction, location, and use of a telecommunications tower that complies with what is established in this chapter, shall not be considered a subdivision of lands for the purposes of §§ 62 et seq. of Title 23, known as the “Puerto Rico Planning Board Organic Act”.
History —June 6, 2000, No. 89, § 5.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-22/324/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 22 - Construction, Installation and Placement of Telecommunications Towers Act of Puerto Rico (§§ 321 — 326)›§ 324 - Materials, anchorage, and design requirements
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 22 - Construction, Installation and Placement of Telecommunications Towers Act of Puerto Rico (§§ 321 — 326) › § 324 - Materials, anchorage, and design requirements
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The Puerto Rico Planning Board is hereby specifically authorized to establish the requirements for anchorage, materials, and design for the construction of the telecommunication towers, by regulations.
History —June 6, 2000, No. 89, § 6.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-22/325/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 22 - Construction, Installation and Placement of Telecommunications Towers Act of Puerto Rico (§§ 321 — 326)›§ 325 - Integrated use of infrastructure “co-location”
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 22 - Construction, Installation and Placement of Telecommunications Towers Act of Puerto Rico (§§ 321 — 326) › § 325 - Integrated use of infrastructure “co-location”
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In order to ensure that in any consideration for the granting of a permit for the construction or location of towers that will house radio frequency transmission station “antennas” for commercial purposes, an accreditation shall be required from the proponent in the form of a sworn statement that certifies as a sine qua non requirement that the tower shall be constructed with the purpose of co-locating the antennas of several companies; that it is absolutely necessary to locate the tower in that sector; [that] the actions taken and their result to locate their radio frequency transmission station antennas in towers that are not owned by him/her, are within the sector for which a permit is requested; and that the actions taken and their result to locate their radio frequency transmission station “antennas” in towers that are not owned by him/her even though they are not within the sector, according to the radio frequency transmission station antennas that are proposed to be installed, may obtain the desired coverage; Provided, That the Planning Board and the Regulations and Permits Administration, as the case may be, shall be responsible for verifying the contents of the statement previously indicated in this section in all its merits; require the titleholders of the towers for the installation of radio frequency transmission station “antennas,” including public entities, to inform the Planning Board, the Regulations and Permits Administration, the Telecommunications Regulatory Board of Puerto Rico, and the municipality of the availability of space for the installation of radio frequency transmission station “antennas” in their towers as a part of an integrated use of infrastructure facilities; provided that the determination of availability of space shall not be contrary to the maintenance, development, or expansion needs of the titleholder.
The Planning Board shall establish by regulations the rules that shall promote the co-location of antennas of more than one telecommunication company in single tower, in such a way that the proliferation of towers on the Island is minimized. These rules shall include parameters for an accelerated handling of the process of granting permits for the location and construction of towers for said co-location.
History —June 6, 2000, No. 89, § 7; Sept. 14, 2004, No. 268, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-22/326/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 22 - Construction, Installation and Placement of Telecommunications Towers Act of Puerto Rico (§§ 321 — 326)›§ 326 - Notification to abutters
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 22 - Construction, Installation and Placement of Telecommunications Towers Act of Puerto Rico (§§ 321 — 326) › § 326 - Notification to abutters
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The proponents of a project for the location or construction of a transmission tower are required, prior to being granted an authorization or a permit for the construction of said tower by the corresponding agency or government entity, to notify the abutters of any authorization or permit requested before said government entities, for the location or construction of towers on which commercial radio frequency transmission station “antennas” shall be installed, and the proponents shall be required to notify the abutters within a radius of one hundred (100) meters in any direction, using as the center the proposed location of the tower, and said notice shall include the name of the proponent, an exposition of the project, the exact location, the case number before the agency, and any other detail that the Board deems necessary to require by regulations.
History —June 6, 2000, No. 89, § 8; Sept. 14, 2004, No. 268, § 2.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-23/340/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 23 - Telephone and Telegraph (§§ 340 — 343)›§ 340 - Distribution of telephone books
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 23 - Telephone and Telegraph (§§ 340 — 343) › § 340 - Distribution of telephone books
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(1) Definitions.— For purposes of this section, the following words shall have the meaning stated hereinbelow:
(a) Person.— Any natural or juridical person.
(b) Telephone book.— A hard copy compilation of residential telephone numbers and addresses.
(c) Residence.— A property inhabited by its owner or a tenant.
(2) Telephone book request.— It is hereby required that for a person to deliver a printed copy of a phone book at a person’s residence, said hard copy shall have been requested by the latter. Said request may be in writing, through the Internet, or by any other means that evidences such request. It shall be the responsibility of the distributor to provide evidence of the requests received.
(3) Exceptions.— This section shall not apply to the “Yellow Pages” or Commercial Telephone Directory. Nor does it apply to government agencies telephone books.
(4) Rulemaking authority.— The Telecommunications Regulatory Board shall be responsible for overseeing faithful compliance with the provisions herein contained, and for such purposes, shall adopt regulations within ninety (90) days following the approval of this act.
(5) Penalties.— Any person who distributes telephone books in violation of the provisions of this section shall be subject to a $500 fine for every infraction.
History —Sept. 13, 2012, No. 230, §§ 2–6.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-23/341/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 23 - Telephone and Telegraph (§§ 340 — 343)›§ 341 - Unified telephone communications
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 23 - Telephone and Telegraph (§§ 340 — 343) › § 341 - Unified telephone communications
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The Secretary of Transportation and Public Works is authorized to enter into negotiations pursuant to former § 303 of this title, with the Puerto Rico Communications Authority for the operation and maintenance of the telephone system between San Juan and Ponce authorized by Act Mar. 14, 1907, p. 388, in conjunction with the said Authority’s own system. As a part of the stipulations for said contract and for the purpose of completing said construction, the Puerto Rico Communications Authority is authorized to transfer to the Government of Puerto Rico any telephone lines or equipment or other property now owned by it and to enter into an agreement or agreements for joint use of equipment by the said Authority and the Commonwealth Government. The Secretary of Transportation and Public Works and the Puerto Rico Communications Authority are authorized and hereby directed to enter into such negotiations, contracts or agreements with the Puerto Rico Telephone Company or to take such other action as they may deem necessary to bring about interconnection of the Commonwealth Government’s long distance lines with the lines of said telephone company and to make all other interconnections in full compliance with § 18 of the Franchise No. 322, approved September 4, 1914.
There is hereby appropriated, out of any available monies not otherwise appropriated, the sum of fifty thousand dollars ($50,000), which amount shall be placed at the disposition of the Secretary of Transportation and Public Works for the purposes of this section.
History —May 15, 1945, No. 301, p. 1146, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-23/342/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 23 - Telephone and Telegraph (§§ 340 — 343)›§ 342 - Unified telephone communications—Tax on transmission of messages; special fund
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 23 - Telephone and Telegraph (§§ 340 — 343) › § 342 - Unified telephone communications—Tax on transmission of messages; special fund
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The Secretary of the Treasury is hereby directed and authorized to collect a two per cent (2%) tax or levy on the gross operating income from the rendering of telecommunications services by any long distance telecommunications company. All sums received by the Secretary of the Treasury by virtue of the provisions of this section shall be deposited by him/her in the general fund. Said tax shall be paid by all telecommunications companies within sixty (60) days after closing the accounts for each fiscal year, and under no circumstances shall the same be charged to persons who use their services.
When the tax is not paid on or before the date set therefor, in addition to the same, interest shall be paid on said amount at the rate of nine per cent (9%) annually as of the date fixed for the payment, and a surtax equal to five per cent (5%) of the amount of the tax when payment is made after thirty (30) days from the date on which the tax should have been paid and without exceeding sixty (60) days, and ten per cent (10%) of the amount of the tax when payment is made after sixty (60) days, from the date on which the tax should have been paid.
The Secretary of the Treasury is hereby empowered, pursuant to the procedure established in the Administrative Political Code of Puerto Rico for the collection of property taxes, to attach and sell at public auction the properties of any telecommunications company which has not paid the taxes, surtaxes and interest fixed by this chapter. Any amounts collected in excess, or improperly, must be reimbursed to the taxpayer or credited against any tax levied by this chapter or any other act, which payment is required from said taxpayer.
History —May 15, 1945, No. 301, p. 1146, § 2; June 17, 1966, No. 68, p. 213; June 15, 1972, No. 18, p. 398; Aug. 23, 1990, No. 64, p. 290, § 1; Aug. 9, 1993, No. 69, p. 302, § 1.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-24a/351/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 24A - Act to Provide the Isolated and Remote Communities of Puerto Rico with Telecommunications Infrastructure and Telephone Services (§§ 351 — 355)›§ 351 - Public policy
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 24A - Act to Provide the Isolated and Remote Communities of Puerto Rico with Telecommunications Infrastructure and Telephone Services (§§ 351 — 355) › § 351 - Public policy
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It shall be the public policy of the Government of Puerto Rico, through the Telecommunications Regulatory Board (“Board”), and in coordination with the pertinent government agencies, the municipalities of Puerto Rico and the private sector, to develop and implement a plan to increase access to the telecommunication services in the isolated and remote communities of the urban zones that lack said services at present. It shall also be the public policy of the Board to take all necessary measures to be able to increase residential telephone coverage in Puerto Rico to at least [eighty-five percent] (85%) by the year 2008.
History —Nov. 14, 2006, No. 246, § 2.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-24a/352/
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 24A - Act to Provide the Isolated and Remote Communities of Puerto Rico with Telecommunications Infrastructure and Telephone Services (§§ 351 — 355)›§ 352 - Implementation
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 24A - Act to Provide the Isolated and Remote Communities of Puerto Rico with Telecommunications Infrastructure and Telephone Services (§§ 351 — 355) › § 352 - Implementation
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The Telecommunications Regulatory Board, in coordination with the pertinent government agencies, the municipalities of Puerto Rico and the private sector, is authorized and directed to develop and implement a plan to increase access to the telecommunication services in the isolated and remote communities, through among other measures, the following:
(1) Identify those communities in Puerto Rico that still lack telephone facilities and proceed with the evaluation and calculation of the cost for providing said telephone facilities and infrastructure to every community.
(2) Using local, federal, municipal and or private funds, proceed by means of public bids and by meeting the requirements of the applicable legislation and regulations to select the company/companies that shall install said telephone infrastructure, be it wired or wireless, that shall offer their telecommunications services to said communities.
(3) Provide the bona fide resident citizens with limited financial resources of said communities, with the mechanisms and processes that are necessary for them to be able to subscribe to the telephone service and that meet the applicable legislative and regulatory requirements and to require that the telecommunications companies and the Board provide efficient mechanisms to allow the subscribers to avail themselves of the subsidies of the “Lifeline” and “Link Up” Programs through the various guaranteed social aid programs.
(4) The communities herein identified shall be deemed as suitable places to establish free internet access centers in full coordination between the Board and the municipalities for the final determination of their location and pursuant to this chapter and §§ 346—348 of this title, known as the “Act for the Development of Free Internet Access Centers throughout Puerto Rico”.
History —Nov. 14, 2006, No. 246, § 3.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-24a/353/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 24A - Act to Provide the Isolated and Remote Communities of Puerto Rico with Telecommunications Infrastructure and Telephone Services (§§ 351 — 355)›§ 353 - Regulations
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 24A - Act to Provide the Isolated and Remote Communities of Puerto Rico with Telecommunications Infrastructure and Telephone Services (§§ 351 — 355) › § 353 - Regulations
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The Telecommunications Regulatory Board shall prepare regulations subject to the “Uniform Administrative Procedures Act”, §§ 2101 et seq. of Title 3, that establish the operating norms and parameters of this program and that are consistent with all the laws and regulations of the Commonwealth of Puerto Rico and of the United States of America.
History —Nov. 14, 2006, No. 246, § 4.
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https://law.justia.com/codes/puerto-rico/title-twenty-seven/part-ii/chapter-24a/354/
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PR
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Justia›US Law›US Codes and Statutes›Laws of Puerto Rico›2023 Laws of Puerto Rico›TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641)›PART II - Communications (§§ 265 — 539)›Chapter 24A - Act to Provide the Isolated and Remote Communities of Puerto Rico with Telecommunications Infrastructure and Telephone Services (§§ 351 — 355)›§ 354 - Receipt and administration of Commonwealth, federal and/or private funds
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2023 Laws of Puerto Rico › TITLE TWENTY-SEVEN - Public Service (§§ 1 — 2641) › PART II - Communications (§§ 265 — 539) › Chapter 24A - Act to Provide the Isolated and Remote Communities of Puerto Rico with Telecommunications Infrastructure and Telephone Services (§§ 351 — 355) › § 354 - Receipt and administration of Commonwealth, federal and/or private funds
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The Board and those other agencies involved in the implementation of this chapter are authorized to receive and administer funds proceeding from legislative appropriations and from transfers, delegations, contributions and donations of any other kind obtained from agencies and municipal governments and from the government of the United States of America, as well from persons, non-government organizations and other private entities for providing telecommunications infrastructure and services to the communities covered by this chapter.
History —Nov. 14, 2006, No. 246, § 5.
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