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Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0006317
Short_Description: Dfs Namespace Share Not Accessible Persistent
Long_Description: Seth Acosta cannot access DFS Namespace due to share not accessible. The issue started today. The user followed standard troubleshooting steps and the issue persisted. This is blocking work. Contact email seth.acosta@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0023607
Short_Description: Page Issue On Page still
Long_Description: Team event is tomorrow. Something here is not working though. still
|
Bad Incident
No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0009080
Short_Description: Power Bi Gateway Page Error On Save Web Client
Long_Description: Morgan Collins cannot access Power BI Gateway due to page error on save. The issue started today. The user followed standard troubleshooting steps and the issue persisted. This is blocking work. Contact email morgan.collins@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0013912
Short_Description: Salesforce Integration Failing During Sync
Long_Description: Melissa Lee cannot access Salesforce due to integration failing. The issue started yesterday. The user restarted the application and the device with no improvement. This is blocking work. Contact email melissa.lee@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0014281
Short_Description: Cisco Cucm No Audio On Calls Web Client
Long_Description: Steven Trujillo cannot access Cisco CUCM due to no audio on calls. The issue started this morning. The user restarted the application and the device with no improvement. This is blocking work. Contact email steven.trujillo@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0007004
Short_Description: Windows File Server Share Not Accessible Persistent
Long_Description: Brandon Dillon cannot access Windows File Server due to share not accessible. The issue started about an hour ago. The user waited and retried and the problem continued. The required action cannot be completed. Contact email brandon.dillon@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0005180
Short_Description: Qualys Policy Not Applied New
Long_Description: Erica Terry cannot access Qualys due to policy not applied. The issue started earlier today. The user followed standard troubleshooting steps and the issue persisted. This is causing repeated interruptions. Contact email erica.terry@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0012889
Short_Description: Looker Studio Cannot Submit Form Yesterday Service
Long_Description: Colin Silva cannot access Looker Studio due to cannot submit form. The issue started about an hour ago. The user cleared cache and cookies and tried again with the same result. The required action cannot be completed. Contact email colin.silva@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0002776
Short_Description: Cisco Anyconnect Vpn Tunnel Will Not Establish Client
Long_Description: Jeremy Carlson cannot access Cisco AnyConnect due to vpn tunnel will not establish. The issue started yesterday. The user restarted the application and the device with no improvement. This is delaying tasks. Contact email jeremy.carlson@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0008929
Short_Description: Aws Alb Http 500 On Page Service
Long_Description: Robert Hill cannot access AWS ALB due to http 500 on page. The issue started earlier today. The user followed standard troubleshooting steps and the issue persisted. This is delaying tasks. Contact email robert.hill@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0021164
Short_Description: Urgent still
Long_Description: It fails sometimes and sometimes not. Kindly resolve. still
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0002897
Short_Description: Kubernetes Runner Offline
Long_Description: Stephanie Campbell cannot access Kubernetes due to runner offline. The issue started today. The user followed standard troubleshooting steps and the issue persisted. This is blocking work. Contact email stephanie.campbell@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0006124
Short_Description: Jenkins Controller Build Timeout During Login
Long_Description: Jasmine Butler cannot access Jenkins Controller due to build timeout. The issue started about an hour ago. The user waited and retried and the problem continued. This is causing repeated interruptions. Contact email jasmine.butler@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0019131
Short_Description: Problem random
Long_Description: Contact me at admin at mail. Issue happens on submit. random
|
Bad Incident
No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0002124
Short_Description: Workday Profile Update Error Portal
Long_Description: Jennifer Gardner cannot access Workday due to profile update error. The issue started yesterday. The user tested on wireless and wired and the behavior remained the same. This is causing repeated interruptions. Contact email jennifer.gardner@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0013582
Short_Description: Mongo Atlas Connection Refused During Upload
Long_Description: Scott Marks cannot access Mongo Atlas due to connection refused. The issue started earlier today. The user restarted the application and the device with no improvement. The required action cannot be completed. Contact email scott.marks@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0020923
Short_Description: App Keeps Failing more
Long_Description: Unhandled error status page bad request timeout maybe. more
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information; Unclear technical jargon without context
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0020876
Short_Description: Network Problem Portal Since Yesterday
Long_Description: Cannot continue due to an error. No message is shown. repeat
|
Bad Incident
No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0005970
Short_Description: Dbt Job Failed Overnight Client
Long_Description: Julian Garza cannot access dbt due to job failed overnight. The issue started today. The user waited and retried and the problem continued. This is causing repeated interruptions. Contact email julian.garza@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0006360
Short_Description: Oracle Db Database Authentication Error This Morning
Long_Description: Corey Lin cannot access Oracle DB due to database authentication error. The issue started this morning. The user tested on wireless and wired and the behavior remained the same. This is delaying tasks. Contact email corey.lin@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0007297
Short_Description: Microsoft Defender Policy Not Applied Web Client
Long_Description: Debra Palmer cannot access Microsoft Defender due to policy not applied. The issue started earlier today. The user followed standard troubleshooting steps and the issue persisted. This is delaying tasks. Contact email debra.palmer@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0008077
Short_Description: Mongodb Backup Failed Recurring
Long_Description: Michael Barnett cannot access MongoDB due to backup failed. The issue started this morning. The user cleared cache and cookies and tried again with the same result. This is causing repeated interruptions. Contact email michael.barnett@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0006116
Short_Description: Zoom Phone Number Assignment Failed Desktop Client
Long_Description: Jonathan Barton cannot access Zoom Phone due to number assignment failed. The issue started about an hour ago. The user tested on wireless and wired and the behavior remained the same. This is causing repeated interruptions. Contact email jonathan.barton@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0001901
Short_Description: Dbt Cloud Webhook Signature Invalid Observed
Long_Description: Scott Hill cannot access dbt Cloud due to webhook signature invalid. The issue started yesterday. The user restarted the application and the device with no improvement. The required action cannot be completed. Contact email scott.hill@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0011856
Short_Description: Jira Cannot Submit Form After Update
Long_Description: Barbara Patton cannot access Jira due to cannot submit form. The issue started earlier today. The user followed standard troubleshooting steps and the issue persisted. The required action cannot be completed. Contact email barbara.patton@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0019078
Short_Description: Unable To Proceed With Dashboard more
Long_Description: Please fix. more
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0008996
Short_Description: Google Workspace Client Stuck On Loading Ongoing
Long_Description: Karen Wells cannot access Google Workspace due to client stuck on loading. The issue started about an hour ago. The user restarted the application and the device with no improvement. This is causing repeated interruptions. Contact email karen.wells@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0012104
Short_Description: Cisco Cucm Voicemail Not Working Consistent
Long_Description: Diana Hughes cannot access Cisco CUCM due to voicemail not working. The issue started today. The user cleared cache and cookies and tried again with the same result. The required action cannot be completed. Contact email diana.hughes@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0016591
Short_Description: Login Issue Account Randomly
Long_Description: Pipeline crash execution rollback handler unknown state. more
|
Bad Incident
No system or application identified; No user identity or contact information; Unclear technical jargon without context
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0000511
Short_Description: Nexus Repository Deployment Rollback Observed
Long_Description: Melissa Taylor cannot access Nexus Repository due to deployment rollback. The issue started about an hour ago. The user followed standard troubleshooting steps and the issue persisted. The required action cannot be completed. Contact email melissa.taylor@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0014632
Short_Description: Successfactors Approval Delayed Ongoing
Long_Description: Travis Mills cannot access SuccessFactors due to approval delayed. The issue started about an hour ago. The user waited and retried and the problem continued. This is delaying tasks. Contact email travis.mills@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0021843
Short_Description: Not Working Tool Sometimes ongoing
Long_Description: Please reset the cafeteria coffee machine account. ongoing
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0019837
Short_Description: Error Seen again
Long_Description: I liked the new office wallpaper. Login might be failing. again
|
Bad Incident
Content not related to an IT incident; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0012300
Short_Description: Github Enterprise Artifact Not Found Consistent
Long_Description: Ronald Brooks cannot access GitHub Enterprise due to artifact not found. The issue started earlier today. The user cleared cache and cookies and tried again with the same result. This is delaying tasks. Contact email ronald.brooks@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0009625
Short_Description: Splunk Policy Not Applied Recurring
Long_Description: Patrick Flores cannot access Splunk due to policy not applied. The issue started today. The user cleared cache and cookies and tried again with the same result. This is blocking work. Contact email patrick.flores@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0022702
Short_Description: Unable To Proceed On Client repeat
Long_Description: The page does not load however it loads after some time and also not. repeat
|
Bad Incident
Contradictory statements; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0001582
Short_Description: Slow Queries In Elasticsearch
Long_Description: Kimberly Adams cannot access Elasticsearch due to slow queries. The issue started about an hour ago. The user followed standard troubleshooting steps and the issue persisted. This is blocking work. Contact email kimberly.adams@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0002332
Short_Description: Gateway Timeout In Aws Cloudfront
Long_Description: Tiffany Christensen cannot access AWS CloudFront due to gateway timeout. The issue started about an hour ago. The user waited and retried and the problem continued. This is causing repeated interruptions. Contact email tiffany.christensen@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0023942
Short_Description: Issue random
Long_Description: Open close reopen and still the same. Tried everything. random
|
Bad Incident
No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0017816
Short_Description: Need Help On Tool more
Long_Description: Operation cannot be completed at this time. more
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0004248
Short_Description: Postgresql Replica Lag Yesterday
Long_Description: Brandon Turner cannot access PostgreSQL due to replica lag. The issue started earlier today. The user restarted the application and the device with no improvement. The required action cannot be completed. Contact email brandon.turner@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0007137
Short_Description: Genesys Number Assignment Failed During Upload
Long_Description: Charles Rogers cannot access Genesys due to number assignment failed. The issue started about an hour ago. The user tested on wireless and wired and the behavior remained the same. This is causing repeated interruptions. Contact email charles.rogers@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0017361
Short_Description: Need Help With Tool
Long_Description: Clicked submit then refresh then back then forward and it failed. random
|
Bad Incident
No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0013830
Short_Description: Akamai Kona Origin Unreachable During Login
Long_Description: Brandy Watkins cannot access Akamai Kona due to origin unreachable. The issue started today. The user cleared cache and cookies and tried again with the same result. This is delaying tasks. Contact email brandy.watkins@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0007489
Short_Description: Windows Desktop Driver Missing Client
Long_Description: Nicole Boyle cannot access Windows desktop due to driver missing. The issue started today. The user cleared cache and cookies and tried again with the same result. This is delaying tasks. Contact email nicole.boyle@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0004371
Short_Description: Pki Agent Not Reporting Observed
Long_Description: Debra Hall cannot access PKI due to agent not reporting. The issue started today. The user followed standard troubleshooting steps and the issue persisted. This is delaying tasks. Contact email debra.hall@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0023542
Short_Description: Page Issue Since Yesterday ongoing
Long_Description: Authentication exception with stack overflow null pointer thread pool. ongoing
|
Bad Incident
No system or application identified; No user identity or contact information; Unclear technical jargon without context
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0020974
Short_Description: Issue With Form ongoing
Long_Description: Pipeline crash execution rollback handler unknown state. ongoing
|
Bad Incident
No system or application identified; No user identity or contact information; Unclear technical jargon without context
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0000727
Short_Description: Datadog Policy Not Applied Client
Long_Description: Bradley Cooper cannot access Datadog due to policy not applied. The issue started yesterday. The user cleared cache and cookies and tried again with the same result. This is causing repeated interruptions. Contact email bradley.cooper@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0018437
Short_Description: Please Fix Website Today
Long_Description: Please reset the cafeteria coffee machine account. still
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0003229
Short_Description: Macos Laptop Unexpected Blue Screen Portal
Long_Description: Laura Briggs cannot access macOS laptop due to unexpected blue screen. The issue started earlier today. The user waited and retried and the problem continued. This is delaying tasks. Contact email laura.briggs@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0022376
Short_Description: Support Needed With Dashboard random
Long_Description: na na na issue details will be added later. random
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0009282
Short_Description: Elasticsearch Replica Lag Persistent
Long_Description: Randy Watts cannot access Elasticsearch due to replica lag. The issue started this morning. The user cleared cache and cookies and tried again with the same result. This is delaying tasks. Contact email randy.watts@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0003706
Short_Description: Power Bi Gateway Cannot Submit Form Portal
Long_Description: Louis Moore cannot access Power BI Gateway due to cannot submit form. The issue started this morning. The user followed standard troubleshooting steps and the issue persisted. This is delaying tasks. Contact email louis.moore@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0022345
Short_Description: Help Needed Often more
Long_Description: General error occurs while doing work. Please check. more
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0002755
Short_Description: Nexus Iq Pipeline Failing Yesterday
Long_Description: Sandra Todd cannot access Nexus IQ due to pipeline failing. The issue started earlier today. The user cleared cache and cookies and tried again with the same result. This is delaying tasks. Contact email sandra.todd@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0015360
Short_Description: Form Not Working Application After Update
Long_Description: Form submit returns an error without code. I tried clearing cache and rebooting. Still blocked. ongoing
|
Bad Incident
No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0015812
Short_Description: Not Working random
Long_Description: Pipeline crash execution rollback handler unknown state. random
|
Bad Incident
No system or application identified; No user identity or contact information; Unclear technical jargon without context
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0019926
Short_Description: Please Fix Portal Today
Long_Description: Something broken reach me later. Login breaks. repeat
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0014649
Short_Description: Jenkins Deployment Rollback Since Morning
Long_Description: Valerie Baxter cannot access Jenkins due to deployment rollback. The issue started yesterday. The user waited and retried and the problem continued. This is causing repeated interruptions. Contact email valerie.baxter@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0021414
Short_Description: Request Page Today
Long_Description: Client error code something something system failure. again
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0018380
Short_Description: Something Went Wrong With Profile again
Long_Description: Open close reopen and still the same. Tried everything. again
|
Bad Incident
No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0017722
Short_Description: Urgent more
Long_Description: Form submit returns an error without code. I tried clearing cache and rebooting. Still blocked. more
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0022151
Short_Description: Network Problem With System random
Long_Description: Team event is tomorrow. Something here is not working though. random
|
Bad Incident
No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0014342
Short_Description: Radius Radius Authentication Failing Yesterday
Long_Description: Jeremiah Walters cannot access RADIUS due to radius authentication failing. The issue started today. The user followed standard troubleshooting steps and the issue persisted. This is delaying tasks. Contact email jeremiah.walters@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0020408
Short_Description: App Keeps Failing repeat
Long_Description: Unable to proceed past the sign in screen. No specific error. Started today after normal use. repeat
|
Bad Incident
No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0002889
Short_Description: Elasticsearch Too Many Connections Portal
Long_Description: Amy Foster cannot access Elasticsearch due to too many connections. The issue started this morning. The user restarted the application and the device with no improvement. This is blocking work. Contact email amy.foster@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0019294
Short_Description: Please Fix With Website ongoing
Long_Description: Operation cannot be completed at this time. ongoing
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0015769
Short_Description: Problem With Service
Long_Description: Unable to proceed past the sign in screen. No specific error. Started today after normal use. ongoing
|
Bad Incident
No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0003010
Short_Description: Nexus Iq Build Timeout Consistent
Long_Description: Lindsay Smith cannot access Nexus IQ due to build timeout. The issue started this morning. The user tested on wireless and wired and the behavior remained the same. This is blocking work. Contact email lindsay.smith@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0007677
Short_Description: F5 Big Ip Origin Unreachable Persistent
Long_Description: Cory Perez cannot access F5 BIG IP due to origin unreachable. The issue started yesterday. The user tested on wireless and wired and the behavior remained the same. The required action cannot be completed. Contact email cory.perez@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0018677
Short_Description: Login Issue Today random
Long_Description: tbd to be updated cannot proceed now. random
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information; Placeholder or noise text
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0011851
Short_Description: Redis Cache Connection Refused Mobile App
Long_Description: Samuel Mason cannot access Redis Cache due to connection refused. The issue started about an hour ago. The user restarted the application and the device with no improvement. This is delaying tasks. Contact email samuel.mason@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0007988
Short_Description: Looker Studio Access Request Pending Intermittent
Long_Description: Lisa Larson cannot access Looker Studio due to access request pending. The issue started this morning. The user followed standard troubleshooting steps and the issue persisted. This is blocking work. Contact email lisa.larson@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0018723
Short_Description: Form Not Working On Tool random
Long_Description: It fails sometimes and sometimes not. Kindly resolve. random
|
Bad Incident
No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0005741
Short_Description: Nfs Share File Sync Conflicts Desktop Client
Long_Description: Karen Castaneda cannot access NFS Share due to file sync conflicts. The issue started about an hour ago. The user tested on wireless and wired and the behavior remained the same. The required action cannot be completed. Contact email karen.castaneda@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0017368
Short_Description: Access Issue On Portal ongoing
Long_Description: Please reset the cafeteria coffee machine account. ongoing
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0012165
Short_Description: Corporate Wi Fi Radius Authentication Failing Observed
Long_Description: Andrew Allen cannot access corporate Wi Fi due to radius authentication failing. The issue started earlier today. The user followed standard troubleshooting steps and the issue persisted. The required action cannot be completed. Contact email andrew.allen@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0020160
Short_Description: Form Not Working ongoing
Long_Description: Open close reopen and still the same. Tried everything. ongoing
|
Bad Incident
No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0000824
Short_Description: Akamai Gateway Timeout
Long_Description: Priscilla Jackson cannot access Akamai due to gateway timeout. The issue started about an hour ago. The user followed standard troubleshooting steps and the issue persisted. This is blocking work. Contact email priscilla.jackson@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0011210
Short_Description: Artifactory Runner Offline During Upload
Long_Description: Jon Williams cannot access Artifactory due to runner offline. The issue started yesterday. The user waited and retried and the problem continued. This is causing repeated interruptions. Contact email jon.williams@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0012852
Short_Description: Sharepoint Client Stuck On Loading Ongoing
Long_Description: Aaron Black cannot access SharePoint due to client stuck on loading. The issue started today. The user cleared cache and cookies and tried again with the same result. This is causing repeated interruptions. Contact email aaron.black@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0016179
Short_Description: Email Issue With Website ongoing
Long_Description: Authentication exception with stack overflow null pointer thread pool. ongoing
|
Bad Incident
No system or application identified; No user identity or contact information; Unclear technical jargon without context
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0012694
Short_Description: Bitlocker Print Queue Stuck Yesterday
Long_Description: Heather Velasquez cannot access BitLocker due to print queue stuck. The issue started yesterday. The user tested on wireless and wired and the behavior remained the same. The required action cannot be completed. Contact email heather.velasquez@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0021610
Short_Description: Access Issue Form Sometimes
Long_Description: na na na issue details will be added later. still
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0009206
Short_Description: Github Actions Webhook Signature Invalid During Meeting
Long_Description: Kyle Carey cannot access GitHub Actions due to webhook signature invalid. The issue started this morning. The user cleared cache and cookies and tried again with the same result. The required action cannot be completed. Contact email kyle.carey@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0004304
Short_Description: Postgresql Replica Lag
Long_Description: Amy Stevens cannot access PostgreSQL due to replica lag. The issue started earlier today. The user followed standard troubleshooting steps and the issue persisted. This is delaying tasks. Contact email amy.stevens@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0017663
Short_Description: Support Needed Profile still
Long_Description: na na na issue details will be added later. still
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0020875
Short_Description: Email Issue On Account ongoing
Long_Description: File upload fails around halfway every time. Retried on another browser with the same result. ongoing
|
Bad Incident
No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0020148
Short_Description: Issue On Account again
Long_Description: Clicked submit then refresh then back then forward and it failed. again
|
Bad Incident
No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0024205
Short_Description: Something Went Wrong still
Long_Description: Open close reopen and still the same. Tried everything. still
|
Bad Incident
No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0011925
Short_Description: Zoom Phone Voicemail Not Working During Meeting
Long_Description: Natalie Patel cannot access Zoom Phone due to voicemail not working. The issue started today. The user followed standard troubleshooting steps and the issue persisted. This is blocking work. Contact email natalie.patel@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0016655
Short_Description: Unable To Proceed On Account repeat
Long_Description: Please fix. repeat
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0008723
Short_Description: Azure Blob Storage Restore Request Desktop Client
Long_Description: Amber Tran cannot access Azure Blob Storage due to restore request. The issue started earlier today. The user cleared cache and cookies and tried again with the same result. This is causing repeated interruptions. Contact email amber.tran@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0015993
Short_Description: Error Seen On Page
Long_Description: Issue persists. again
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0014229
Short_Description: Dbt Query Timeout Recurring
Long_Description: Heather King cannot access dbt due to query timeout. The issue started earlier today. The user cleared cache and cookies and tried again with the same result. The required action cannot be completed. Contact email heather.king@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0011856
Short_Description: Zoom Phone Pstn Unavailable During Upload
Long_Description: Samantha Hicks cannot access Zoom Phone due to pstn unavailable. The issue started about an hour ago. The user waited and retried and the problem continued. This is causing repeated interruptions. Contact email samantha.hicks@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0007647
Short_Description: Jenkins Webhook Signature Invalid Web Client
Long_Description: Philip Wiley cannot access Jenkins due to webhook signature invalid. The issue started yesterday. The user cleared cache and cookies and tried again with the same result. This is delaying tasks. Contact email philip.wiley@acme.example.
|
Good Incident
Complete identity system reason and contact provided
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0023177
Short_Description: Need Help more
Long_Description: Please fix. more
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
Classify the incident. Respond with exactly two lines:
Line 1: Good Incident or Bad Incident
Line 2: A concise reason. If Bad Incident, include 'Needed: ...' listing missing items.
|
Incident_Number: INC0023942
Short_Description: Problem On Page more
Long_Description: Issue seen. Use my phone maybe. Need help. more
|
Bad Incident
Description too short or vague; No system or application identified; No user identity or contact information
|
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