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📚 For detailed information about memory management, see the [Working Memory Guide](https://voltagent.dev/docs/agents/memory/working-memory/). |
### Agent Configuration |
The example configures an intelligent agent with specific instructions and tools: |
```typescript |
const agent = new Agent({ |
name: "with-whatsapp", |
instructions: `You are a WhatsApp ordering AI agent. Your task is to take food orders from customers. |
Order Flow: |
- If orders array is empty, show menu |
- Ask customer to select items |
2. When customer orders: |
- Get selected item details from menu |
- Keep orderStatus as "selecting" |
- Ask if they want anything else |
3. When customer doesn't want more items: |
- Change orderStatus to "address_needed" |
- Ask for delivery address |
- Update deliveryAddress field when received |
- Change orderStatus to "completed" |
- Execute createOrder tool (with orders and deliveryAddress) |
- Confirm order and clear working memory |
Always be friendly and helpful. Start with "Welcome!" greeting.`, |
model: openai("gpt-4o-mini"), |
tools: [listMenuItemsTool, createOrderTool, checkOrderStatusTool], |
memory, |
}); |
``` |
**Key points:** |
- Uses `gpt-4o-mini` for cost-effective conversational responses |
- Structured instructions define clear order flow states |
- Tools array provides database operations capabilities |
- Memory integration maintains conversation context across messages |
- `name: "with-whatsapp"` identifies the agent in logs and traces |
## WhatsApp Webhook Integration |
<Info title="Connect your Meta app"> |
Work through the [WhatsApp Cloud API onboarding guide](https://developers.facebook.com/docs/whatsapp/cloud-api/get-started) to create a Meta app, provision a WhatsApp Business account, and register your webhook URL. The verification token, access token, and phone number ID you generate there drop straight into `.env` a... |
</Info> |
 |
Here are the WhatsApp webhook handlers in `src/webhooks/whatsapp.ts`: |
<details> |
<summary>View code</summary> |
```typescript |
import { Context } from "hono"; |
import { Agent } from "@voltagent/core"; |
import { WhatsAppWebhookBody } from "../types/whatsapp"; |
// Send message back to WhatsApp |
async function sendWhatsAppMessage( |
to: string, |
message: string, |
phoneNumberId: string, |
accessToken: string |
): Promise<boolean> { |
try { |
const response = await fetch(`https://graph.facebook.com/v18.0/${phoneNumberId}/messages`, { |
method: "POST", |
headers: { |
Authorization: `Bearer ${accessToken}`, |
"Content-Type": "application/json", |
}, |
body: JSON.stringify({ |
messaging_product: "whatsapp", |
recipient_type: "individual", |
to: to, |
type: "text", |
text: { |
preview_url: false, |
body: message, |
}, |
}), |
}); |
if (!response.ok) { |
const error = await response.text(); |
console.error("WhatsApp API Error:", error); |
return false; |
} |
return true; |
} catch (error) { |
console.error("Failed to send WhatsApp message:", error); |
return false; |
} |
} |
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