inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null | search_keywords null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "Why does my top-up get cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996309280395508
},
{
"label": "POSITIVE",
"score": 0.0003690658777486533
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null | null |
{
"text": "I need more than one disposable card"
} | [
{
"label": "NEGATIVE",
"score": 0.9993096590042114
},
{
"label": "POSITIVE",
"score": 0.0006903703906573355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null | null |
{
"text": "Is there a reason my refund isn't showing on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993385672569275
},
{
"label": "POSITIVE",
"score": 0.0006613749428652227
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null | null |
{
"text": "Why do I see a random withdrawal in my app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996269941329956
},
{
"label": "POSITIVE",
"score": 0.0003730421594809741
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null | null |
{
"text": "How do I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982638955116272
},
{
"label": "POSITIVE",
"score": 0.0017361160134896636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null | null |
{
"text": "I am seeing in the App a payment that its not mine"
} | [
{
"label": "NEGATIVE",
"score": 0.9914724826812744
},
{
"label": "POSITIVE",
"score": 0.008527535945177078
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null | null |
{
"text": "I was told I would be getting a refund but I have yet to see it"
} | [
{
"label": "NEGATIVE",
"score": 0.9940236210823059
},
{
"label": "POSITIVE",
"score": 0.005976391490548849
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null | null |
{
"text": "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990096092224121
},
{
"label": "POSITIVE",
"score": 0.000990341417491436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null | null |
{
"text": "My new card is here, what's the process for activating it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9813917875289917
},
{
"label": "POSITIVE",
"score": 0.01860828697681427
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null | null |
{
"text": "When will I receive my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9907726049423218
},
{
"label": "POSITIVE",
"score": 0.009227382950484753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null | null |
{
"text": "Why can't I make multiple payments with my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983503818511963
},
{
"label": "POSITIVE",
"score": 0.0016495935851708055
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null | null |
{
"text": "Do top-up limits exist?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949797987937927
},
{
"label": "POSITIVE",
"score": 0.0050201681442558765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null | null |
{
"text": "I tried to withdraw cash, but got declined!"
} | [
{
"label": "NEGATIVE",
"score": 0.989200234413147
},
{
"label": "POSITIVE",
"score": 0.010799726471304893
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null | null |
{
"text": "My app shows a payment I didn't make"
} | [
{
"label": "NEGATIVE",
"score": 0.995395839214325
},
{
"label": "POSITIVE",
"score": 0.004604145418852568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null | null |
{
"text": "why hasn't my cash arrived yet from my cheque?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9985223412513733
},
{
"label": "POSITIVE",
"score": 0.0014777261530980468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null | null |
{
"text": "What is this fee showing up in my account for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975257515907288
},
{
"label": "POSITIVE",
"score": 0.0024742267560213804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null | null |
{
"text": "I can't add any more money."
} | [
{
"label": "NEGATIVE",
"score": 0.99949049949646
},
{
"label": "POSITIVE",
"score": 0.0005095103988423944
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null | null |
{
"text": "How can I get a Visa and Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988304972648621
},
{
"label": "POSITIVE",
"score": 0.001169529277831316
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null | null |
{
"text": "How many days do I have to wait for the transfer to reach my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990228414535522
},
{
"label": "POSITIVE",
"score": 0.0009771357290446758
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null | null |
{
"text": "Can you tell me what I need to do to have my pin changed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994447827339172
},
{
"label": "POSITIVE",
"score": 0.0005551515496335924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null | null |
{
"text": "my cash out is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9500803351402283
},
{
"label": "POSITIVE",
"score": 0.049919676035642624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null | null |
{
"text": "Is getting my identity verified required before I can use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995668530464172
},
{
"label": "POSITIVE",
"score": 0.00043311589979566634
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null | null |
{
"text": "If my funds are running low, will the app top up automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.999154806137085
},
{
"label": "POSITIVE",
"score": 0.0008451519533991814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null | null |
{
"text": "I've been waiting for 3 days, why is my withdrawal still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985038042068481
},
{
"label": "POSITIVE",
"score": 0.0014962643617764115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null | null |
{
"text": "What are the reasons why a card payment would be declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977619647979736
},
{
"label": "POSITIVE",
"score": 0.00223796465434134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "Please help me regarding a direct debit in the app that I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9973887801170349
},
{
"label": "POSITIVE",
"score": 0.002611241303384304
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null | null |
{
"text": "What do I do if I find a debit charge that I know I didn't do in my billing statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994592070579529
},
{
"label": "POSITIVE",
"score": 0.0005407617427408695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null | null |
{
"text": "Where is the verification code display?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993526339530945
},
{
"label": "POSITIVE",
"score": 0.0006473782123066485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null | null |
{
"text": "Can I get information on topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9878875017166138
},
{
"label": "POSITIVE",
"score": 0.012112520635128021
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null | null |
{
"text": "Can I change my pin at an atm?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989532232284546
},
{
"label": "POSITIVE",
"score": 0.0010467023821547627
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null | null |
{
"text": "i cannot find my card PIN"
} | [
{
"label": "NEGATIVE",
"score": 0.9993461966514587
},
{
"label": "POSITIVE",
"score": 0.000653811905067414
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null | null |
{
"text": "I have lost my card, but need to place an online order! How do I get a virtual card instantly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992885589599609
},
{
"label": "POSITIVE",
"score": 0.0007113834726624191
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null | null |
{
"text": "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed."
} | [
{
"label": "NEGATIVE",
"score": 0.9969459176063538
},
{
"label": "POSITIVE",
"score": 0.003054141765460372
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null | null |
{
"text": "I just tried to top-up and now I'm getting an additional verification message, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.999377429485321
},
{
"label": "POSITIVE",
"score": 0.0006225852994248271
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null | null |
{
"text": "Have a payment that I haven't done."
} | [
{
"label": "NEGATIVE",
"score": 0.7749204039573669
},
{
"label": "POSITIVE",
"score": 0.22507958114147186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null | null |
{
"text": "I can't get my virtual card to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9996993541717529
},
{
"label": "POSITIVE",
"score": 0.0003006707993336022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null | null |
{
"text": "My PIN is not working, can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997771382331848
},
{
"label": "POSITIVE",
"score": 0.0002228812809335068
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null | null |
{
"text": "Need a new passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.9990308284759521
},
{
"label": "POSITIVE",
"score": 0.0009691765299066901
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null | null |
{
"text": "How do I add a card on to the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975878000259399
},
{
"label": "POSITIVE",
"score": 0.002412253525108099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null | null |
{
"text": "Where are my funds? I topped off my car but it didn't seem to complete."
} | [
{
"label": "NEGATIVE",
"score": 0.9995326995849609
},
{
"label": "POSITIVE",
"score": 0.0004673204675782472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null | null |
{
"text": "I have zero dollars in my account. Can I submit additional funds via bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996399879455566
},
{
"label": "POSITIVE",
"score": 0.00036005349829792976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null | null |
{
"text": "Why was I charged extra using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971535205841064
},
{
"label": "POSITIVE",
"score": 0.002846426097676158
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null | null |
{
"text": "why does my statement contain an extra fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988370537757874
},
{
"label": "POSITIVE",
"score": 0.0011629770742729306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null | null |
{
"text": "I prefer using Mastercard, can I substitute?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963871240615845
},
{
"label": "POSITIVE",
"score": 0.003612847998738289
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null | null |
{
"text": "Why is my top-up pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970837235450745
},
{
"label": "POSITIVE",
"score": 0.002916310215368867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null | null |
{
"text": "Why was I not able to get cash from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.999638557434082
},
{
"label": "POSITIVE",
"score": 0.00036139701842330396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null | null |
{
"text": "Where can I get my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993166923522949
},
{
"label": "POSITIVE",
"score": 0.0006833428051322699
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null | null |
{
"text": "Am I allowed to change my PIN anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984784722328186
},
{
"label": "POSITIVE",
"score": 0.001521583995781839
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null | null |
{
"text": "I bought something that I need a refund for."
} | [
{
"label": "NEGATIVE",
"score": 0.9388157725334167
},
{
"label": "POSITIVE",
"score": 0.061184272170066833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null | null |
{
"text": "Which part of the app do I order virtual cards from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986503720283508
},
{
"label": "POSITIVE",
"score": 0.0013496984029188752
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null | null |
{
"text": "Can you explain to me why a cash withdrawal shows up as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988141059875488
},
{
"label": "POSITIVE",
"score": 0.0011859089136123657
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null | null |
{
"text": "I just want to top-up, why do I need to verify anything?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991045594215393
},
{
"label": "POSITIVE",
"score": 0.000895414617843926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null | null |
{
"text": "how to i go about getting my virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9899787902832031
},
{
"label": "POSITIVE",
"score": 0.010021231137216091
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null | null |
{
"text": "What's up with the extra fee I got?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968097805976868
},
{
"label": "POSITIVE",
"score": 0.0031901467591524124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null | null |
{
"text": "How do I know if my top-up went through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994232654571533
},
{
"label": "POSITIVE",
"score": 0.0005767045659013093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null | null |
{
"text": "I'm interested in using fiat currencies, which do you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.8296005725860596
},
{
"label": "POSITIVE",
"score": 0.17039941251277924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null | null |
{
"text": "I topped up and now my money is not there anymore! What happened to it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992311000823975
},
{
"label": "POSITIVE",
"score": 0.0007689595222473145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null | null |
{
"text": "How can my friend send money to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994077682495117
},
{
"label": "POSITIVE",
"score": 0.0005921960691921413
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null | null |
{
"text": "What do I have to do to get the contactless to work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991856217384338
},
{
"label": "POSITIVE",
"score": 0.0008143818122334778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null | null |
{
"text": "Why haven't I gotten my payment yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991763234138489
},
{
"label": "POSITIVE",
"score": 0.0008236336288973689
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null | null |
{
"text": "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free."
} | [
{
"label": "NEGATIVE",
"score": 0.9945066571235657
},
{
"label": "POSITIVE",
"score": 0.005493318196386099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null | null |
{
"text": "the bank transfer was declined"
} | [
{
"label": "NEGATIVE",
"score": 0.997782289981842
},
{
"label": "POSITIVE",
"score": 0.0022176976781338453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null | null |
{
"text": "What is the reason for my beneficiary to be disallowed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978317618370056
},
{
"label": "POSITIVE",
"score": 0.0021682088263332844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "Why has my top-up been returned to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995774626731873
},
{
"label": "POSITIVE",
"score": 0.0004225191369187087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null | null |
{
"text": "Why am I getting double charged for multiple transactions?"
} | [
{
"label": "NEGATIVE",
"score": 0.998310923576355
},
{
"label": "POSITIVE",
"score": 0.001689109019935131
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null | null |
{
"text": "Why can't my beneficiary get access?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992584586143494
},
{
"label": "POSITIVE",
"score": 0.000741512980312109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "My friend says he hasn't received my transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9996546506881714
},
{
"label": "POSITIVE",
"score": 0.0003453802492003888
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "Are there restrictions on new cards in China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961302280426025
},
{
"label": "POSITIVE",
"score": 0.0038697216659784317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null | null |
{
"text": "Help me order my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9824437499046326
},
{
"label": "POSITIVE",
"score": 0.017556162551045418
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null | null |
{
"text": "What do I do to activate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9366423487663269
},
{
"label": "POSITIVE",
"score": 0.06335762143135071
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null | null |
{
"text": "I need to update my address."
} | [
{
"label": "NEGATIVE",
"score": 0.9995866417884827
},
{
"label": "POSITIVE",
"score": 0.0004133454349357635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null | null |
{
"text": "How do I top-up while traveling?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964459538459778
},
{
"label": "POSITIVE",
"score": 0.003554045222699642
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null | null |
{
"text": "I checked my statement and am being charged one pound. Where did this charge come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980450868606567
},
{
"label": "POSITIVE",
"score": 0.0019549562130123377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null | null |
{
"text": "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange."
} | [
{
"label": "NEGATIVE",
"score": 0.9993895292282104
},
{
"label": "POSITIVE",
"score": 0.0006104320054873824
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "Why is it important to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989185333251953
},
{
"label": "POSITIVE",
"score": 0.0010815112618729472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null | null |
{
"text": "I have multiple of the same transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9848259091377258
},
{
"label": "POSITIVE",
"score": 0.015174128115177155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null | null |
{
"text": "I topped up recently and saw the money go through, but now it's just gone? What's going on"
} | [
{
"label": "NEGATIVE",
"score": 0.9995160102844238
},
{
"label": "POSITIVE",
"score": 0.000484053191030398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null | null |
{
"text": "Cash withdrawal has been pending, why is it so?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987868666648865
},
{
"label": "POSITIVE",
"score": 0.0012131232069805264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null | null |
{
"text": "I can't get a contactless payment to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9989293217658997
},
{
"label": "POSITIVE",
"score": 0.0010706655448302627
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null | null |
{
"text": "Why can't I use a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990164041519165
},
{
"label": "POSITIVE",
"score": 0.0009835331002250314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null | null |
{
"text": "Is my card denied anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984384179115295
},
{
"label": "POSITIVE",
"score": 0.0015615655574947596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null | null |
{
"text": "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987099170684814
},
{
"label": "POSITIVE",
"score": 0.0012900651199743152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null | null |
{
"text": "Why didn't the ATM give me all my money"
} | [
{
"label": "NEGATIVE",
"score": 0.9967561364173889
},
{
"label": "POSITIVE",
"score": 0.0032438102643936872
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null | null |
{
"text": "Help me! I don't know what my password is."
} | [
{
"label": "NEGATIVE",
"score": 0.999545156955719
},
{
"label": "POSITIVE",
"score": 0.00045486452290788293
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null | null |
{
"text": "Everything I have was stolen yesterday making it so I don't have access to the app, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.998874843120575
},
{
"label": "POSITIVE",
"score": 0.001125103561207652
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null | null |
{
"text": "is there a frequent currency discount?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939627051353455
},
{
"label": "POSITIVE",
"score": 0.006037319079041481
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null | null |
{
"text": "What is the number of transactions I get with a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984517097473145
},
{
"label": "POSITIVE",
"score": 0.0015482152812182903
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null | null |
{
"text": "how do I get top up to work for my card"
} | [
{
"label": "NEGATIVE",
"score": 0.06301034986972809
},
{
"label": "POSITIVE",
"score": 0.9369896650314331
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null | null |
{
"text": "How can I tell where the money came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993534684181213
},
{
"label": "POSITIVE",
"score": 0.0006465596961788833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null | null |
{
"text": "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995667338371277
},
{
"label": "POSITIVE",
"score": 0.0004332703538239002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "What are the cards and currencies that you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9650540947914124
},
{
"label": "POSITIVE",
"score": 0.03494589775800705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null | null |
{
"text": "When will a cash withdrawal show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978092312812805
},
{
"label": "POSITIVE",
"score": 0.0021907694172114134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null | null |
{
"text": "I tried to top up my account and it didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.999776303768158
},
{
"label": "POSITIVE",
"score": 0.00022370988153852522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null | null |
{
"text": "What is an exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9911928772926331
},
{
"label": "POSITIVE",
"score": 0.008807157166302204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null | null |
{
"text": "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed."
} | [
{
"label": "NEGATIVE",
"score": 0.9791780114173889
},
{
"label": "POSITIVE",
"score": 0.020822010934352875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null | null |
{
"text": "How do I dispute a debit that I didn't make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967568516731262
},
{
"label": "POSITIVE",
"score": 0.0032431534491479397
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null | null |
{
"text": "Are there any ATM's near me that accept this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969047904014587
},
{
"label": "POSITIVE",
"score": 0.0030951867811381817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null | null |
{
"text": "Why is my transfer taking so long to complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.998894989490509
},
{
"label": "POSITIVE",
"score": 0.0011050384491682053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "Is there a way to see where my money originally came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990594983100891
},
{
"label": "POSITIVE",
"score": 0.0009404536103829741
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null | null |
{
"text": "can my husband open an account and transfer money"
} | [
{
"label": "NEGATIVE",
"score": 0.991132915019989
},
{
"label": "POSITIVE",
"score": 0.008867121301591396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null | null |
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