id int64 1 3.45k | tweet stringlengths 5 307 | label int64 0 1 | domain stringclasses 11
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701 | @pizzahut No, because trying to speak to people at that store is an exercise in futility. And it only happens on the Visa Checkout option. | 1 | food | Neutral | anger | 2 | No, because trying to speak to people at that store is an exercise in futility. |
702 | That feeling when you order @pizzahut & get the confirmation that your pizza has left the store... 40 min after the estimated delivery time. | 1 | food | negative | anger | 3 | That feeling when you order @pizzahut & get the confirmation that your pizza has left the store... 40 min after the estimated delivery time. |
703 | @TwitterSupport I've reported this account multiple times and so have friends. ( @ryanwinfield9 ) It's a fraud account copying mine. Help!! | 1 | software | Positive | anger | 2 | I've reported this account multiple times and so have friends. ( @ryanwinfield9 ) It's a fraud account copying mine. Help! |
704 | @TwitterSupport Can u help me to delete my new account. I should login but I make mistake to create new account with the same data | 0 | software | Positive | other | 0 | Can u help me to delete my new account. I should login but I make mistake to create new account with the same data |
705 | @TwitterSupport @TwitterSupport help me out folks. | 0 | software | Positive | other | 0 | help me out folks. |
706 | --Buying a new @AlfaRomeoUSA #Giulia: $50,000 --Not having a car for over a week because it is in the shop AGAIN: not priceless just shitty | 1 | cars | negative | anger | 3 | #Giulia: $50,000 --Not having a car for over a week because it is in the shop AGAIN: not priceless just shitty |
707 | .@TwitterSupport There is an account that is seeking to impersonate my account. Can you follow so that I can report? Thanks! | 1 | software | Positive | sadness | 1 | There is an account that is seeking to impersonate my account. Can you follow so that I can report? Thanks! |
708 | @adamjames949494 @MattGeeson @ItssRaych @TwitterSupport clear bullying there in the first tweet, please have this looked into | 1 | software | Neutral | anger | 1 | clear bullying there in the first tweet, please have this looked into |
709 | @TwitterSupport ban @fuckoffotamendi please he is racially abusing me https://t.co/LdCmr7WeXA | 1 | software | Negative | anger | 1 | please he is racially abusing me |
710 | @TwitterSupport i am locked out of my actual account and the help center is no help, what can i do? | 1 | software | Positive | sadness | 1 | i am locked out of my actual account and the help center is no help, what can i do? |
711 | @AlfaRomeoCares Website shows 10 Ti's in stock at Steven's Creek Alfa in San Jose, but this drops to 0 in-person. Poor customer experience. | 1 | cars | Negative | anger | 3 | Website shows 10 Ti's in stock at Steven's Creek Alfa in San Jose, but this drops to 0 in-person. Poor customer experience. |
712 | @DIRECTVService Why is Atlanta United (MLS) not among my choices when I do a Search & Browse for sports teams? Can't set them as a favorite. | 1 | services | Positive | sadness | 1 | Why is Atlanta United (MLS) not among my choices when I do a Search & Browse for sports teams? Can't set them as a favorite. |
713 | @DIRECTV can I get a monthly charge double refund when it sprinkles outside and we lose reception? #IamEmbarrasedForYou | 1 | services | Negative | anger | 2 | can I get a monthly charge double refund when it sprinkles outside and we lose reception? #IamEmbarrasedForYou |
714 | @DIRECTVService You overcharged me $150 for a service I did not authorize and then make me wait on hold 20 min to rectify. Salt in wound. | 1 | services | Neutral | anger | 4 | You overcharged me $150 for a service I did not authorize and then make me wait on hold 20 min to rectify. |
715 | @DIRECTVService I have a 4k tv can I get a 4k receiver and if so how much extra will it cost? | 0 | services | Neutral | other | 0 | I have a 4k tv can I get a 4k receiver and if so how much extra will it cost? |
716 | @DIRECTVService Started a dm convo. Gave you my info, now no response. Yet more awful DIRECTV/AT&T customer service. C'mon get it together | 1 | services | Negative | anger | 3 | Gave you my info, now no response. Yet more awful DIRECTV/AT&T customer service. |
717 | Looks like I'm leaving @DIRECTV for a different provider. | 0 | services | Positive | anger | 0 | Looks like I'm leaving @DIRECTV for a different provider. |
718 | @DIRECTVService No questions... it's just pricey | 1 | services | Negative | other | 2 | No questions... it's just pricey |
719 | @DIRECTVService What is going on with your OnDemand programming. No shows are listed on HBO,CIINEMAX etc. Also Sunday night football bad pic | 1 | services | Negative | anger | 3 | What is going on with your OnDemand programming. No shows are listed on HBO,CIINEMAX etc. Also Sunday night football bad pic |
720 | @DIRECTVService hi how come channel 3 is missing? | 1 | services | Negative | sadness | 1 | hi how come channel 3 is missing? |
721 | @ArbysCares Free chicken or slider or something. I don't recall. | 0 | food | Positive | other | 0 | Free chicken or slider or something. I don't recall. |
722 | @ArbysCares The location is on general booth boulevard right off gallery avenue. In Virginia Beach, Va | 0 | food | Neutral | other | 0 | The location is on general booth boulevard right off gallery avenue. |
723 | @ArbysCares Germantown, Tennessee | 0 | food | Neutral | other | 0 | no cause |
724 | @DIRECTV don't think I'm ungrateful at the offer of free HBO+Cinemax for a month but I shouldn't have to cancel else be charged #shady | 1 | services | Positive | sadness | 2 | don't think I'm ungrateful at the offer of free HBO+Cinemax for a month but I shouldn't have to cancel else be charged #shady |
725 | @ArbysCares It was Decatur, Indiana. | 0 | food | Neutral | other | 0 | no cause |
726 | @Arbys Hey!!! I NEED HELP!!! | 0 | food | negative | sadness | 0 | Hey!!! I NEED HELP!!! |
727 | @ArbysCares What's that commercial you had a while back where you said... https://t.co/xtyKGGiMTC | 0 | food | Neutral | other | 0 | What's that commercial you had a while back where you said. |
728 | Dear @Arbys please bring back loaded potato cakes. I have been craving them since 2009. | 1 | food | Positive | sadness | 1 | please bring back loaded potato cakes. I have been craving them since 2009. |
729 | @ArbysCares Eden Prairie. It wasn't busy so there really wasn't an excuse to be dirty & not being able to find a clean table. | 1 | food | negative | disgust | 3 | It wasn't busy so there really wasn't an excuse to be dirty & not being able to find a clean table. |
730 | @arbys are you ever bringing back my delicious pumpkin cheesecake shake. https://t.co/n7HmjR6T4g | 1 | food | Positive | sadness | 1 | are you ever bringing back my delicious pumpkin cheesecake shake. |
731 | @Arbys @ArbysCares awful service in Corydon, Indiana today. Rude employees. Disappointed. | 1 | food | Negative | anger | 4 | awful service in Corydon, Indiana today. Rude employees. Disappointed. |
732 | @IHGService I'm at Crowne Plaza Battersea for 8 nights. Can I swap one in the middle of stay for a night at Holiday Inn in Bath U.K.?? | 0 | other | Positive | other | 0 | no cause |
733 | @HIExpress at Fisherman's Wharf on N Point Street. Boo to you for charging me extra for my 17 yr old son - he is not an adult! | 1 | other | Neutral | anger | 4 | Boo to you for charging me extra for my 17 yr old son - he is not an adult! |
734 | @holidayinnmumba @HolidayInn @IHGService @IHG with a criminal case, still you are not returning my money | 1 | other | Negative | anger | 3 | with a criminal case, still you are not returning my money |
735 | Very disappointed in holiday inn express Orlando. bad experience. Poor cust serv@ihgrewardsclub @holidayinnexpre | 1 | other | Negative | anger | 4 | Very disappointed in holiday inn express Orlando. bad experience. Poor cust serv |
736 | @IHG and @HolidayInn gave you guys another chance - but my room now has a burning air unit. 6th Ave is super unsafe. | 1 | other | negative | anger | 4 | gave you guys another chance - but my room now has a burning air unit. 6th Ave is super unsafe. |
737 | Whyyyy is your WiFi so slow @HolidayInn? | 1 | other | Neutral | anger | 3 | Whyyyy is your WiFi so slow |
738 | @GEICO_Service how do get copies of what I pad for auto insurance | 0 | services | Neutral | other | 0 | how do get copies of what I pad for auto insurance |
739 | A new friend. #succulents @ Whole Foods Market https://t.co/67vjByR8Sk | 0 | retail | Positive | joy | 0 | A new friend. #succulents |
740 | @GEICO_Service in new york city? | 0 | services | Neutral | other | 0 | @GEICO_Service in new york city? |
741 | @WholeFoods why not sell plain pearl couscous?! https://t.co/B1PMYh0v0F | 1 | retail | Neutral | sadness | 2 | why not sell plain pearl couscous? |
742 | Wait. Does Whole Foods have coupons? | 0 | retail | Neutral | other | 0 | Does Whole Foods have coupons? |
743 | Pretty nasty lamp shade at the @HolidayInn in Roseville, MI. https://t.co/uoA3hPkhaK | 1 | other | Negative | anger | 2 | Pretty nasty lamp shade at the @HolidayInn in Roseville, MI. |
744 | @IHGService "let us know if your stay isn't a 10" Let's start with, what's wrong with this picture? https://t.co/fzewa7xbwb | 1 | other | Negative | other | 2 | Anger or sarcasm? |
745 | .@hotelsdotcom Currently stranded in Baton Rouge @HolidayInn booked & paid IN FULL but my required accessible room was given away! No rooms | 1 | other | Negative | anger | 3 | paid IN FULL but my required accessible room was given away! No rooms |
746 | Hello @GEICO , why @Enterprise is charging me $113 dollars for a car that was to be paid by you? I returned on time and with gas. | 1 | services | Neutral | anger | 4 | why @Enterprise is charging me $113 dollars for a car that was to be paid by you? I returned on time and with gas. |
747 | @WholeFoods what's the best way to give feedback on a particular store to the regional/national office? | 0 | retail | Positive | other | 0 | what's the best way to give feedback on a particular store to the regional/national office? |
748 | @WholeFoods Oh, don't worry. They'll be closing soon. I'll ask tomorrow when I head in. Thank you so much for your response. | 0 | retail | Positive | other | 0 | Could be classified as joy |
749 | .@HolidayInn couldn't be more unprofessional. In dealing with a funeral, a hurricane, and your check-in staff, yours was by far the worst. | 1 | other | Negative | anger | 4 | couldn't be more unprofessional. In dealing with a funeral, a hurricane, and your check-in staff, yours was by far the worst. |
750 | Because I really love Whole Foods....I could spend my day there honestly | 0 | retail | Positive | joy | 0 | Because I really love Whole Foods....I could spend my day there honestly |
751 | Why every time I go to @WholeFoods Easton they never have their juice bar up. I'm so irritated at y'all. Stop wasting my time. | 1 | retail | Negative | anger | 4 | Why every time I go to @WholeFoods Easton they never have their juice bar up. I'm so irritated at y'all. Stop wasting my time. |
752 | @GEICO are representatives in the office today to answer any questions? | 0 | services | Neutral | other | 0 | are representatives in the office today to answer any questions? |
753 | @WholeFoods why did you all get rid of the crispy avacado taco!?! :'(((( | 1 | retail | Neutral | sadness | 2 | why did you all get rid of the crispy avacado taco! |
754 | Geico is the worst insurance in the word | 1 | services | Negative | anger | 4 | Geico is the worst insurance in the word |
755 | @GEICO_Service @GEICO done it* | 0 | services | Neutral | other | 0 | done it* |
756 | @WholeFoods Okay! Thanks for your help!! :) | 0 | retail | Positive | joy | 0 | Okay! Thanks for your help!! :) |
757 | @WholeFoods @amazon what is your policy on dogs who are not service dogs in your store? Please advise! | 0 | retail | Positive | other | 0 | what is your policy on dogs who are not service dogs in your store? Please advise! |
758 | A whole month without my car and @GEICO can't even get a hold of the body shop that has my car. And my adjuster is in nyc. Total mess | 1 | services | Negative | anger | 3 | A whole month without my car and @GEICO can't even get a hold of the body shop that has my car. And my adjuster is in nyc. Total mess |
759 | @GEICO_Service You can confirm a check is being sent out | 0 | services | Neutral | other | 0 | You can confirm a check is being sent out |
760 | Just had fantastic customer service from @GEICO - Cameron in claims was so helpful and understanding #TheRealMVP #geico | 0 | services | Positive | joy | 0 | Just had fantastic customer service from @GEICO - Cameron in claims was so helpful and understanding #TheRealMVP #geico |
761 | @TMobile what's up with not everyone getting $10 off @Nordstrom for #TMobileTuesdays | 1 | apparel | Neutral | anger | 3 | Sadness or anger? |
762 | @Nordstrom customer care NOT on point today. Took them 15 minutes for them to confirm that I was correct, their phones do not work. | 1 | apparel | negative | anger | 3 | customer care NOT on point today. Took them 15 minutes for them to confirm that I was correct, their phones do not work. |
763 | @GEICO_Service Hi, I have been trying to settle a claim for the past 10 days. But all I get is voicemails. can someone help please. | 1 | services | Positive | sadness | 1 | Hi, I have been trying to settle a claim for the past 10 days. But all I get is voicemails. can someone help please. |
764 | @Nordstrom about to lose my business 5ever | 1 | apparel | Negative | anger | 3 | about to lose my business 5ever |
765 | These @Nordstrom employees are awesome! 120+ pounds yesterday! https://t.co/JzKj95IudZ | 0 | apparel | Positive | joy | 0 | These employees are awesome! 120+ pounds yesterday! |
766 | I'm am beyond pissed @Nordstrom I order a package from them. It was delivered to my home and I call requesting to pick it up and they say.. | 1 | apparel | Negative | anger | 3 | m am beyond pissed @Nordstrom I order a package from them. It was delivered to my home and I call requesting to pick it up and they say. |
767 | I'm like wait leave my package at the door but I can't pick it up! TF @Nordstrom | 1 | apparel | negative | anger | 2 | I'm like wait leave my package at the door but I can't pick it up! |
768 | @Nordstrom I dont want any monetary value, just a coupon code would be nice | 0 | apparel | Positive | other | 0 | I dont want any monetary value, just a coupon code would be nice |
769 | @Nordstrom in Norfolk,Va you seriously need diversity training for some of your employees what happened should have never happened | 1 | apparel | Negative | anger | 2 | Va you seriously need diversity training for some of your employees what happened should have never happened |
770 | @Nordstrom Of course where should I do that | 0 | apparel | Neutral | other | 0 | Of course where should I do that |
771 | Nordstrom is forever letting me down. | 1 | apparel | Neutral | anger | 4 | Nordstrom is forever letting me down. |
772 | @NikeSupport In Nike + app, how do you turn off receiving notifications to "send cheers" to friends? | 0 | electronics | Positive | other | 0 | In Nike + app, how do you turn off receiving notifications to "send cheers" to friends? |
773 | @NikeSupport Yes. I do. | 0 | electronics | Positive | other | 0 | Yes. I do. |
774 | @NikeSupport yes I am | 0 | electronics | Positive | other | 0 | yes I am |
775 | @NikeSupport Website insists I have no internet connection when I try to log in using Firefox. This tweet to you says otherwise. What's up? | 1 | electronics | Negative | sadness | 1 | Website insists I have no internet connection when I try to log in using Firefox. |
776 | @NikeSupport The latest release | 0 | electronics | Neutral | other | 0 | The latest release |
777 | @NikeSupport Yes that is correct! | 0 | electronics | Positive | other | 0 | joy? |
778 | @NikeSupport And have latest software updates | 0 | electronics | Neutral | other | 0 | And have latest software updates |
779 | @NikeSupport Correct | 0 | electronics | Neutral | other | 0 | Correct |
780 | @NikeSupport hi guys. How can I see local running routes via the iPhone app? | 0 | electronics | Neutral | other | 0 | hi guys. How can I see local running routes via the iPhone app? |
781 | @NikeSupport hi guys. My battery switched off just before I could end a session on the NTC app. How do I restore or add it in by myself? | 1 | electronics | negative | sadness | 1 | My battery switched off just before I could end a session on the NTC app. How do I restore or add it in by myself? |
782 | @OnePlus_IN Extremely disappointed after purchasing the Oneplus5.. 50% at 8:00 pm, phone off for 1.5 hours in between.. 11:30 pm it's 15% | 1 | electronics | Negative | anger | 4 | Extremely disappointed after purchasing the Oneplus5.. 50% at 8:00 pm, phone off for 1.5 hours in between.. 11:30 pm it's 15% |
783 | @SamsungMobileUS Galaxy S8 btw | 0 | electronics | Neutral | other | 0 | Galaxy S8 btw |
784 | @SamsungMobileUS just got the note 8..but can't send live messages through samsung messaging app....ideas? | 1 | electronics | Neutral | sadness | 1 | just got the note 8..but can't send live messages through samsung messaging app....ideas? |
785 | @SamsungMobileUS Text message alert sound no existent on note 5. Common problem. | 1 | electronics | Negative | sadness | 1 | Text message alert sound no existent on note 5. Common problem. |
786 | @Samsung why is it taking forever to get a refund on a recalled washer? WHYYYYYYYY? | 1 | electronics | Neutral | anger | 2 | why is it taking forever to get a refund on a recalled washer? WHYYYYYYYY? |
787 | #disappointed in how @SamsungMobileUS/ @SamsungMobileUS #Galaxy #Note8 is #fragile =T #New & #broken! =( #hankrizy @hankrizy @hankrisy #nyc | 1 | electronics | Negative | anger | 3 | #disappointed in how. #Galaxy #Note8 is #fragile =T #New & #broken! =( #hankrizy @hankrizy @hankrisy #nyc |
788 | @SamsungSupport what's going on with my ks8000?? https://t.co/GSGEDJKZGK | 1 | electronics | Neutral | anger | 2 | what's going on with my ks8000? |
789 | @SamsungSupport Can someone please help me? I've already sent a DM. | 1 | electronics | negative | sadness | 1 | Can someone please help me? I've already sent a DM. |
790 | @SamsungSupport I figured it out myself. But my new S8 is the worst phone I have had. | 1 | electronics | Negative | anger | 2 | But my new S8 is the worst phone I have had. |
791 | @SamsungSupport I wasn't sure which account to @ Rod :( Afraid it's just feedback about a function that doesn't exist in S Health. | 0 | electronics | Negative | sadness | 0 | I wasn't sure which account to @ Rod :( Afraid it's just feedback about a function that doesn't exist in S Health. |
792 | S7 Edge, we got a problem. This pink pixel line! I think it's a pressure issue from the edge screen. https://t.co/SFd3wh5DB2 @samsungsupport | 1 | electronics | Negative | anger | 3 | S7 Edge, we got a problem. This pink pixel line! I think it's a pressure issue from the edge screen. |
793 | @NortonSupport Bruh we all know companys like you fuck with our computers so we renew the alleged security you provide. Dont bullshit me man | 1 | software | Positive | anger | 3 | Bruh we all know companys like you fuck with our computers so we renew the alleged security you provide. Dont bullshit me man |
794 | #google chrome .been sending lots of destructive stuff to my laptop..spying on me .advised not to use it .. not picked up by #Norton either | 1 | software | Negative | anger | 4 | #google chrome .been sending lots of destructive stuff to my laptop..spying on me .advised not to use it . |
795 | @NortonSupport @NortonOnline What the hell is a dm 5-10 days to get money back bank account now overdrawn thanks guys | 1 | software | Negative | anger | 4 | What the hell is a dm 5-10 days to get money back bank account now overdrawn thanks guys |
796 | @KFC_UKI_Help Uttoxeter branch is useless. Drove through 15 minutes ago and still waiting for food, along with 6 other cars. | 1 | food | Negative | anger | 2 | Uttoxeter branch is useless. Drove through 15 minutes ago and still waiting for food, along with 6 other cars. |
797 | @KFC_UKI fried several times, the middle is chewy and the outside is soggy. Think I'll just stop eating there | 1 | food | negative | disgust | 3 | fried several times, the middle is chewy and the outside is soggy. Think I'll just stop eating there |
798 | @KFC_UKI How do I translate this receipt from the Tower of London branch for input to the kfc app? https://t.co/5ikKspRusm | 0 | food | Neutral | other | 0 | How do I translate this receipt from the Tower of London branch for input to the kfc app? |
799 | @NortonSupport My kid loves you, though. | 0 | software | Positive | joy | 0 | My kid loves you, though. |
800 | @KFC_UKI_Help My 2nd visit to KFC Chadwell Heath after the last fiasco.This time they had no gravy or corn & forgot my chips #fail | 1 | food | Negative | anger | 3 | This time they had no gravy or corn & forgot my chips #fail |
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