ticket stringlengths 9 36 ⌀ | query stringlengths 2 5.63k | label stringclasses 38
values | text stringlengths 2.9k 9.04k |
|---|---|---|---|
TNU795795705 | . Plz help. Hi Is dave from spain I used you s220 camera was all good what someone Been Stolen my camera Now What? Can you help to can you find the location on my camera i did File a Police Report. Thanks | Stolen | [{"content": "Identify the main intent based on the user email. \nTask Description:\n1. Summarize the main content of the user's email, ignore the email's signature information, confidentiality notice and privacy statement\n2. Identify the main intention based on the main content\n\nThe Intents are:\n| Intent | Descrip... |
5705g000006B83tAAC | Anker 525 power bank. Is over heating | Other | [{"content": "Identify the main intent based on the user email. \nTask Description:\n1. Summarize the main content of the user's email, ignore the email's signature information, confidentiality notice and privacy statement\n2. Identify the main intention based on the main content\n\nThe Intents are:\n| Intent | Descrip... |
TNY273380947 | Hello, I am a CEO of a smart home company in Ottawa, Canada. We are interested in becoming Eufy partners/installers/dealers. I was informed by Eufy Business People that there is no such program, but I found information about a partner program on your website. Can you please provide more details? | Collaboration | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
TNE488364658 | Hello Eufy, I recently ordered an E340 doorbell and received an email stating that it will be delivered today through Amazon. They are selling it for £119.99, while I purchased it for £139.99. Can you match this price reduction? Thank you. | Price Match Related | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
TNF238121650 | Floodlight Camera E340 motion detection range. Does it detect motion in 360 degrees or only in the front part of the housing (180 degrees)? It can follow a person 360 degrees, but does the initial detection have to be from the front of the camera? | Product Usage | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
TNR222459468 | I'm okay with a different color. Please proceed with the replacement. | Exchanges | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
5705g000006B5sFAAS | Chat with agent - mertie | Other | [{"content": "Identify the main intent based on the user email. \nTask Description:\n1. Summarize the main content of the user's email, ignore the email's signature information, confidentiality notice and privacy statement\n2. Identify the main intention based on the main content\n\nThe Intents are:\n| Intent | Descrip... |
TNU261310275 | I need assistance with my recent purchase. I mistakenly bought a USBC cable that cannot charge my AirPods Pro 2 and iPhone 15 Pro Max. Can you help me replace it with a cable that can charge both devices? | Exchanges | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
e2229247-8cf8-4cc7-b5f5-27a60bae27ec | The sender's email is a simple greeting. | Other | [{"content": "Identify the main intent based on the user email. \nTask Description:\n1. Summarize the main content of the user's email, ignore the email's signature information, confidentiality notice and privacy statement\n2. Identify the main intention based on the main content\n\nThe Intents are:\n| Intent | Descrip... |
TNH29785731 | App feedback from eufy security (IOS): A user named "Insecurity guard" reported an issue with their eufy security app. They mentioned that somebody connected Alexa to their cameras. The user provided their device information and app version. They also included a log status. | Privacy Issue | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
TNP360035930 | Power packs not charging from generator. Keeps flickering on and off. Need advice for off-grid use in rainy weather. | Troubleshooting | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
652E2A78E4B0A16D72BD7E40 | Is the eufy MACH V1 Portable All-in-One Cordless Vacuum Cleaner AlwaysClean Mop Wet/Dry on eBay brand new or refurbished? | Authentic Inquiry | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
TNA317867328 | I am fine with accepting the alternative item. Thank you! | Exchanges | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
TNL292748888 | Is there a way to expedite the delivery of order R010301519825S? I only see the option for standard shipping and I was hoping to receive the product sooner. Thank you. | Order Information Modification | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
5705g000005UAixAAG | Please provide more details about the issue you are experiencing so that we can assist you more effectively. | Lack Information | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
5705g0000069w4rAAA | Need to contact customer service representativ | Transfer To The Agent | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
TNH895647545 | Alex Pavlos sent an email. | Other | [{"content": "Identify the main intent based on the user email. \nTask Description:\n1. Summarize the main content of the user's email, ignore the email's signature information, confidentiality notice and privacy statement\n2. Identify the main intention based on the main content\n\nThe Intents are:\n| Intent | Descrip... |
TNX904853231 | I have a concern about the price increase and subsequent special offer for the Soundcore Select 2 Wireless Bluetooth Speaker Bass Waterproof 12W | Refurbished. Can you please assist? | Price Or Discount Inquiry | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
TNZ560381551 | Inquiry for long-term testing of eufy S1 Pro for TECHTALK podcast. Requesting a detailed review. | Collaboration | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
5705g000005U1YOAA0 |
"Customs charges for power stations UK to Republic of Ireland" EORI number requirement shipment | Tax-Free Consultation | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
TNH366188611 | VAT exemption for purchasing a power station. Can I apply for VAT exemption in the shopping cart? Thank you for the information. Regards, Joachim Rehle. Sent from my iPad. | Tax-Free Consultation | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
5705g000005UVyZAAW | Camera used for communication with unknown person | Privacy Issue | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
699276c1-2145-47d6-8dee-0c92669c6ed0 | Please provide more details about the issue you are facing, including any error messages, screenshots, or steps you have taken. | Lack Information | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
TNE362942791 | pp feedback from eufy security (android)
Problem Type: Suggestion
Problem Description: When receiving a motion event notification, opening it should take you to the live view if the person is still in view of the camera, allowing you to see and communicate with them through the microphone if necessary.
Product Name: T8... | Suggestions | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
5705g000005Y1sQAAS | I did all the troubleshooting steps, but my RoboVac 30C Max is still not working. | Troubleshooting | [{"content": "Identify the main intent based on the user Message. \nThe intents are:\n| Intent | Description |\n| --- | --- |\n| Troubleshooting | Including product cannot work, product broken, product damaged, quality issue, troubleshooting, accessory broken or damaged, app cannot work, etc. |\n| Product Usage | Custo... |
End of preview. Expand in Data Studio
README.md exists but content is empty.
- Downloads last month
- 5