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You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Our company's financial records from the last quarter appear to have been intentionally altered to inflate profits. Multiple colleagues are aware but are too afraid to speak up. | Categories: Financial Misconduct, Corporate Malpractice | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The office AC hasn't been working for two weeks straight and it's over 35 degrees Celsius daily. Productivity is dropping significantly. | Categories: Infrastructure or Facility Issue | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | There's a constant foul smell coming from the building's drainage system on the ground floor, causing nausea among staff. It's been like this for three days. | Categories: Health and Safety, Infrastructure or Facility Issue | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | I was promised a promotion last month, but it was given to someone less experienced after I refused to attend social gatherings outside of work hours with my manager. I suspect this is retaliation. | Categories: Retaliation, Discrimination or Bias | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Urgent! Chemical spill in lab 4! Unknown substance, strong fumes. Several students feeling lightheaded. Need immediate response! | Categories: Safety Hazard, Environmental Incident | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Some students are illegally accessing and distributing copyrighted lecture materials and research papers without proper attribution, potentially causing academic integrity issues for the institution. | Categories: Academic Misconduct, Intellectual Property Violation | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The parking lot lights are out again, making it very unsafe to walk to my car after dark. This happens every few months. | Categories: Safety Hazard | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My medical claims have been denied three times despite providing all necessary documentation. I suspect deliberate obstruction from the HR benefits department. This is causing significant financial strain. | Categories: Administrative Misconduct, Financial Grievance | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Professor X is constantly making inappropriate jokes about gender and ethnicity during lectures, making several students, including myself, feel very uncomfortable and marginalized. Despite private feedback, nothing has changed. | Categories: Discrimination or Bias, Academic Misconduct | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | I found several company laptops being sold on an unauthorized third-party website, still containing sensitive client data. This seems like a major data breach and asset misappropriation. | Categories: Data Breach, Corporate Malpractice, Theft or Misappropriation | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The cafeteria food quality has declined significantly; frequently undercooked and there were two instances of suspected food poisoning among students last week. | Categories: Health and Safety | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Some unknown individual has gained unauthorized access to my university student portal and changed my contact details, raising serious concerns about personal data security. I discovered this today morning. | Categories: Data Security Breach, Identity Theft | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The elevator in Building C keeps getting stuck between floors for short periods, usually about 5-10 minutes, making me late for classes and causing anxiety. | Categories: Infrastructure or Facility Issue | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | I witnessed an instance of another employee consuming illegal substances during working hours in the storeroom yesterday. They seemed very disoriented. | Categories: Workplace Misconduct, Illegal Activity | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My request for educational leave was denied without clear reason, even though colleagues with similar tenure and less pressing reasons have been approved. It feels arbitrary and unfair. | Categories: Administrative Misconduct, Policy Violation | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Our team lead consistently takes credit for my work in project meetings with senior management, undermining my contributions and career progression. This has happened on at least 5 different occasions. | Categories: Workplace Misconduct | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Someone is leaving anonymous, threatening notes on my desk and sending menacing emails to my personal account since I reported a breach of conduct last month. I feel very unsafe at work. | Categories: Retaliation, Workplace Harassment | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The common room in our dormitory is frequently left in a deplorable state, with trash everywhere and broken furniture, making it unusable for studying or recreation. Efforts to organize student cleanup committees have failed. | Categories: Infrastructure or Facility Issue, Student Misconduct | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | I noticed the contractor for the new building extension is using sub-standard materials, openly defying the project specifications outlined in the tender documents. This could compromise structural integrity and poses future risks. | Categories: Fraud, Safety Hazard, Contractual Violation | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My performance review included vague criticisms that seem targeted and unfair, significantly impacting my chances for bonus this year. I believe it's because I questioned a manager's decision in a meeting. No specific instances or feedback were provided. | Categories: Retaliation, Administrative Misconduct | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The departmental budget is being consistently overspent on unnecessary travel and luxurious events for senior staff, while essential supplies for research are being cut. This impacts research output directly and is a clear misuse of funds. | Categories: Financial Misconduct, Corporate Malpractice | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | There's a significant leak in the server room ceiling whenever it rains heavily. This could lead to equipment damage and data loss. Facilities has been informed thrice but nothing done for weeks now. | Categories: Infrastructure or Facility Issue, Safety Hazard | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | I saw two employees engaging in a physical altercation in the parking lot after work. One appeared to have been seriously injured. I did not intervene. | Categories: Workplace Violence | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The accessible ramps outside the main entrance are frequently blocked by delivery trucks, making it impossible for individuals using wheelchairs to enter or exit the building independently. This has been reported several times. | Categories: Accessibility Issue, Policy Violation | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Someone from the IT department repeatedly tried to access my personal accounts (email, social media) using company credentials. I have logs as proof. | Categories: Abuse of Authority, Data Privacy Breach, Cybercrime | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The HR portal for submitting leave requests has been down intermittently for the past week, leading to delays and confusion about attendance records. | Categories: IT System Issue | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My former manager, who I had a brief relationship with outside of work, is now constantly spreading rumors and defaming my character to current colleagues and other managers after our breakup. It's affecting my professional reputation. | Categories: Workplace Harassment, Defamation | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | There are consistent allegations from multiple sources regarding favoritism in project assignments and promotions within Department M. It seems only individuals close to the director get the plum opportunities, irrespective of merit. | Categories: Abuse of Authority, Discrimination or Bias | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | A third-party vendor accessed our company network without proper authorization using a stolen login. It's unclear what data they may have accessed or exfiltrated, posing a significant security risk. | Categories: Data Security Breach, Cybercrime | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Several confidential internal documents were left unattended on a public printer in the office lounge area, accessible to anyone. This is a recurring oversight. | Categories: Data Privacy Breach | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The departmental secretary is routinely asking students for 'facilitation fees' to process their academic requests (transcripts, certificates) even though these are officially free services. This is clearly extortion. | Categories: Corruption or Bribery, Administrative Misconduct | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My manager frequently criticizes my work publicly during team meetings and sends demeaning emails in front of the entire team, making me feel humiliated and eroding my confidence. This is bullying. | Categories: Workplace Harassment | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Unauthorised individual detected attempting to access restricted server room. Security footage captured incident. No apparent breach occurred, but it was a serious attempt. | Categories: Security Threat, Vandalism or Property Damage | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The company's social media accounts have been hijacked by an external party, publishing offensive and misleading content. This is severely damaging our public image. | Categories: Cybercrime, Reputation Damage | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | A new software license required for a critical project was supposed to be procured three months ago, but HR has still not processed the request despite multiple follow-ups, causing project delays and budget overruns. | Categories: Administrative Misconduct | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | A colleague has been continuously plagiarizing my research work and presenting it as their own in internal presentations. I have detailed records and timestamps to prove it. This is academic dishonesty and professional misconduct. | Categories: Academic Misconduct, Intellectual Property Violation | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The fire extinguishers on several floors have expired labels. I checked yesterday. This seems like a significant lapse in safety maintenance. | Categories: Safety Hazard | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Several senior managers are regularly using company vehicles for extensive personal travel, even taking them out of state for weekends, without proper authorization or reimbursement. This feels like theft of company assets. | Categories: Theft or Misappropriation, Corporate Misconduct | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My direct report has been making unsolicited romantic advances toward me during and after work hours, despite repeated rejections. I'm afraid to formally report due to their influence and my upcoming probation review. This constitutes sexual harassment. | Categories: Workplace Harassment | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | There's an ongoing rumor among staff about certain executive decisions being made based on undisclosed family ties rather than merit. While I lack concrete evidence, this perception of nepotism is widely impacting morale and trust. | Categories: Nepotism or Conflict of Interest, Unethical Conduct | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The sanitation workers in my area haven't collected trash for over two weeks, and it's starting to attract pests. This is a public health hazard! | Categories: Public Health, Infrastructure or Facility Issue | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | I found a significant security vulnerability in the student portal that allows unauthorized access to grades. I tried to report it but no one took me seriously. | Categories: Cybersecurity Vulnerability, Data Privacy | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My new landlord increased my rent by 25% without proper notice or justification, violating the rental agreement. What do I do? | Categories: Rental Agreement Violation, Consumer Dispute | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Traffic light at main junction X is out, almost caused a few accidents today. Fix pls! | Categories: Road Safety, Infrastructure or Facility Issue | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | I was denied a promotion because I'm pregnant. My manager explicitly stated it during my review, 'We need someone who can fully commit without distractions right now.' | Categories: Discrimination or Bias, Workplace Harassment | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Someone from my department is constantly spreading false rumors about me, which is affecting my professional reputation and making it very uncomfortable to work. It's subtle but relentless, and I've heard multiple colleagues repeating the stories. | Categories: Workplace Harassment, Defamation | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My pension disbursement has been delayed for three consecutive months. I rely on this for my basic living expenses. No one from the finance department is providing clear answers, just saying 'it's processing.' | Categories: Financial Grievance, Service Delivery Failure | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Construction noise from next door is non-stop even after legal working hours, disrupting my sleep and daily routine. It's been happening for weeks. | Categories: Noise Pollution, Public Nuisance | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The canteen food has been consistently making students sick. There were three cases of food poisoning reported this week, and the hygiene standards are visibly deteriorating. We suspect poor food handling or expired ingredients. This needs urgent inspection. | Categories: Food Safety, Public Health | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Our new project manager changed all the team roles without any discussion, leading to confusion and significant overlap in responsibilities. Morale is low and productivity has plummeted. This seems like a breach of internal process. | Categories: Workplace Grievance, Process Irregularity | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Received an email saying my bank account was locked and asked me to click a link to verify details. It looks suspicious. Is this a phishing attempt? | Categories: Cybersecurity Threat, Fraud Attempt | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | There's a significant water leak in the server room, and it's getting dangerously close to critical equipment. It's been trickling for a day now. Urgent action needed! | Categories: Infrastructure or Facility Issue, Safety Hazard | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The library computers are constantly crashing, and the internet connection is extremely unreliable. It's hindering research and study. This isn't critical, but definitely frustrating. | Categories: Infrastructure or Facility Issue | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | I witnessed my colleague falsifying expense reports by claiming non-existent client lunches. They even encouraged me to do the same to boost my allowances. I have photographic evidence of their forged receipts. | Categories: Fraud or Misconduct, Ethical Violation | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The parking lot lights have been broken for weeks, making it unsafe to walk to my car after dark. Several colleagues have complained about feeling uneasy. | Categories: Safety Hazard, Infrastructure or Facility Issue | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | I bought a refrigerator last month and it stopped working entirely within 20 days. The customer service department is refusing to replace it, insisting on repairs which haven't fixed the issue. This is clearly a defective product and they're violating the warranty terms. | Categories: Consumer Dispute, Service Delivery Failure | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | There's a persistent smell of gas coming from the basement area near the heating unit. It's subtle but noticeable and worries me about safety. Maintenance said it's 'normal for old buildings' but I don't feel safe. | Categories: Safety Hazard | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My neighbor's dog barks non-stop from 11 PM to 4 AM every single night. I've tried talking to them, but they are unresponsive. My sleep is severely affected. | Categories: Noise Pollution, Public Nuisance | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The HR manager is demanding 'gifts' to expedite internal paperwork, especially for transfers and promotions. It's an open secret. Several employees are feeling pressured. | Categories: Corruption or Bribery, Abuse of Authority | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My internet provider constantly throttles my speed despite advertising a much faster connection. Their billing also includes hidden charges not agreed upon. | Categories: Service Delivery Failure, Consumer Dispute | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | A senior colleague publicly humiliated me during a team meeting, questioning my competence and making disparaging remarks about my ideas. It felt targeted and unprofessional. | Categories: Workplace Harassment, Abuse of Authority | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | There's an aggressive stray dog roaming near the school gates during dismissal time. Parents are very concerned about the children's safety. Someone might get bitten! | Categories: Public Safety Hazard | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My medical insurance claim was unjustly rejected, despite all necessary documents being submitted and the condition being covered under my policy. The reason provided was vague and unsubstantiated. | Categories: Insurance Dispute, Service Delivery Failure | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The elevator in our office building has been intermittently stuck for the past month, trapping people for short periods. This is a severe safety risk, especially given how old the building is. | Categories: Safety Hazard, Infrastructure or Facility Issue | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | There's illegal dumping of hazardous waste materials (looks like industrial chemicals) in the public park behind my house. It's a danger to children and pets. | Categories: Environmental Hazard, Public Health | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My new smartphone overheats excessively and drains battery in under two hours even when not in heavy use. Bought it last week. Product malfunction? | Categories: Product Defect | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | A construction worker almost hit me with falling debris because the safety netting was improperly installed. They're cutting corners on safety. | Categories: Safety Hazard, Workplace Grievance | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My credit card was fraudulently charged for several large international transactions I did not make. My bank is dragging its feet on the investigation. | Categories: Financial Fraud, Cybersecurity Threat | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | I haven't received my payslip for the last three months, and my calculations indicate I'm being underpaid significantly based on my agreed salary. Efforts to contact payroll have been futile. | Categories: Workplace Grievance, Financial Grievance | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The public library's main entrance ramp for disabled access has been broken for ages. This is an accessibility issue. | Categories: Infrastructure or Facility Issue, Accessibility Violation | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | There is a suspected data breach at the university. Several students have reported suspicious emails, and there are rumors that personal information might be compromised. I haven't gotten an official notification yet, but I'm worried about identity theft. | Categories: Data Privacy, Cybersecurity Vulnerability | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My apartment building's management consistently ignores repair requests, leading to chronic issues like mold growth in my bathroom and a leaking roof. These are impacting my health. | Categories: Public Health, Service Delivery Failure, Property Dispute | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The pedestrian crossing signal near the market is completely malfunctioning; it stays red for too long, then flashes green for only two seconds. It's a huge safety risk, especially for kids and the elderly crossing the busy road. Several near-misses daily. | Categories: Road Safety, Infrastructure or Facility Issue | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My child's school bus driver frequently uses his phone while driving and often speeds, putting the kids at immense risk. I've heard other parents mention this too, and it's terrifying. This is happening daily. | Categories: Child Safety, Reckless Endangerment | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The government portal for tax filing frequently crashes during peak hours, and I keep losing my progress. This is inefficient and frustrating. | Categories: Service Delivery Failure, System Bug | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | A coworker has been showing up intoxicated to work multiple times a week. It's starting to affect their job performance and could lead to serious accidents in our workshop. | Categories: Safety Hazard, Workplace Grievance | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The local waste management company has started incinerating garbage illegally in an open area, leading to severe air pollution and respiratory problems for residents in our locality. The stench is unbearable. | Categories: Environmental Hazard, Public Health | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Someone spray-painted offensive symbols and hate speech on the wall of my house. I feel threatened and unsafe in my own home. | Categories: Hate Crime, Property Damage, Public Nuisance | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The online delivery service repeatedly delivers wrong orders, and their customer support is non-existent. I've lost money and wasted time trying to get refunds. It's not major, just a frequent annoyance. | Categories: Service Delivery Failure, Consumer Dispute | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | There's a significant shortage of essential medication at the public hospital. Patients with chronic conditions are unable to get their prescriptions filled. It's causing real suffering. | Categories: Healthcare Access, Service Delivery Failure | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The sanitation staff at our apartment complex has not collected waste for over a week, leading to a massive stench and potential health hazards. Children play near the overflowing bins. We've complained to the building manager multiple times, but nothing has been done. | Categories: Infrastructure or Facility Issue, Health and Safety Concern | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | I ordered a pizza and it was late. Also, they messed up my toppings. Not happy. | Categories: Service Delivery Issue | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | There's a significant leak in the roof of the main server room. Water is dripping onto active equipment. Electrical sparks were seen this morning. We've tried emergency maintenance, but they haven't responded in 3 hours. | Categories: Safety Hazard, Infrastructure or Facility Issue | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My new smartphone stopped charging after two days. The customer service number keeps going to voicemail. This is a brand-new device! | Categories: Product Malfunction, Customer Service Issue | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | I suspect my colleague, Mr. Sharma, is intentionally sabotaging my projects by deleting files from shared drives and spreading false rumors about my work performance. I've noticed a pattern over the last two months. This is affecting my career progression significantly. | Categories: Workplace Misconduct, Defamation or Slander | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My apartment's air conditioning has been making a really loud banging noise for weeks. It's impossible to sleep. Landlord isn't responding. | Categories: Infrastructure or Facility Issue | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | During the recent faculty meeting, Dr. Kumar made disparaging remarks about 'young female researchers' being 'too emotional' to handle advanced lab work. This directly targets me and other junior female colleagues. | Categories: Discrimination or Bias, Workplace Harassment | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Found a live snake in the campus cafeteria yesterday evening. This is a recurring issue, and despite reports, pest control has not effectively resolved it. | Categories: Health and Safety Concern | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My neighbor keeps parking his car halfway into my driveway. It's a minor annoyance but makes it difficult to get out. | Categories: Neighborhood Dispute | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | I observed several employees from the finance department openly accepting cash 'donations' to expedite processing of expense reports. They even joked about 'speed money' being mandatory. I have recordings of these interactions. | Categories: Corruption or Bribery, Workplace Misconduct | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | A third-party vendor accessed our company's sensitive client database without authorization yesterday. There's potential for massive data leakage if not contained immediately. IT team is trying to trace, but damage is likely done. | Categories: Data Security Breach, Cybersecurity Incident | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The office printer is always out of paper or toner. It's a constant struggle to get anything printed. This is ridiculous. | Categories: Infrastructure or Facility Issue | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | I've been denied promotion twice despite consistently exceeding targets. Junior male colleagues with less experience have been promoted. My manager hints it's because 'my family needs me more than the company'. | Categories: Discrimination or Bias, Workplace Harassment | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | A student was caught with a weapon (knife) on campus premises near the library this morning. Campus security responded, but many students feel unsafe due to lack of immediate communication and unclear procedures for such incidents. | Categories: Safety Hazard, Campus Security Issue | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The cafeteria food tastes bland these days. Also, prices went up a little. Just wanted to report it. | Categories: Service Delivery Issue | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | My identity was stolen, and fraudulent credit card applications were made in my name. I'm struggling to get the banks to reverse these, and my credit score is plummeting. This is a disaster. | Categories: Fraud, Identity Theft | Severity: Critical |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | A vendor billed us for services that were never rendered. The invoice is for 10,000 dollars, and there's no proof of work. This looks like deliberate overbilling. | Categories: Financial Misconduct, Vendor Irregularity | Severity: High |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | Someone scratched my car in the office parking lot. No note was left. Annoying. | Categories: Property Damage | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The public library is often very noisy. People talk loudly on their phones. It's difficult to concentrate. | Categories: Public Amenity Issue | Severity: Normal |
You are an AI assistant for grievance redressal and incident reporting. Given a complaint description, identify the relevant category(s) and assign a severity level: Critical, High, or Normal. | The recently implemented 'performance bonus' scheme seems to exclusively benefit male employees who frequently socialize with upper management. Female employees and those who prefer less social engagement are systematically excluded, despite high performance. | Categories: Discrimination or Bias, Workplace Policy Issue | Severity: High |
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