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instruction stringlengths 9 115 | intent stringclasses 39 values | category stringclasses 17 values | tags stringclasses 367 values | response stringlengths 319 1.58k |
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i got to monitor fucking life insurance claims i need assistance | track_claim | CLAIMS | BCLMQW | To ascertain the current status of your life insurance claim, please proceed with the following instructions:
1. Access the {{WEBSITE_URL}} website.
2. Enter your login credentials to access your account.
3. Locate the {{CLAIM_SECTION}} area on your dashboard.
4. Choose the specific claim you would like to track.
5. Examine the information regarding the status of your claim.
Should you require any further assistance or have additional inquiries, we encourage you to reach out to our customer service team. |
I got to check my fucking auto inurance, where do I do it? | information_auto_insurance | AUTO_INSURANCE | BCIWZ | To check your auto insurance information, kindly adhere to the following guidelines:
1. Access your account by visiting {{WEBSITE_URL}}.
2. Select the {{MY_POLICIES_SECTION}} tab from the menu.
3. Choose the auto insurance policy you intend to review.
This will give you complete access to the details of your auto insurance policy. Should you require any additional support, please do not hesitate to reach out. |
my fucking life insurance policy will expire soon, I want to renew it | renew_insurance_policy | RENEW | BCLW | To proceed with the renewal of your insurance policy, kindly adhere to the following steps:
1. Access your account by visiting {{WEBSITE_URL}}.
2. Locate the section labeled {{INSURANCE_POLICY_SECTION}}.
3. Identify the insurance policy set to expire and select the {{RENEW_INSURANCE_POLICY_OPTION}} link.
4. Examine the policy details and make any required modifications.
5. Finalize your renewal by confirming your choices and processing the payment if necessary.
Should you experience any difficulties or require additional help, please do not hesitate to reach out to our support team via the app or the website. |
I need to schedule the fucking payments , could I get some help? | schedule_payments | PAYMENT | BCIPWZ | To schedule your payments, please follow these steps:
1. Access your account by visiting {{WEBSITE_URL}} and logging in with your assigned credentials.
2. Locate the {{PAYMENTS_SECTION}} tab on the dashboard.
3. Click on the option to manage your payment arrangements.
4. Select the {{SCHEDULE_PAYMENTS_OPTION}} feature available.
5. Input the required payment information and specify your desired payment dates.
6. Carefully review all details and proceed to confirm your scheduled payments.
If you have any questions or require further support, do not hesitate to reach out to our customer service team. |
I don't want my travel insurance policy to be renewed , I need assistance canceling it | cancel_insurance_policy | ENROLLMENT | BCLZ | To proceed with the cancellation of your travel insurance policy, please adhere to the following steps:
1. Access the {{WEBSITE_URL}} and sign in to your account.
2. Locate the {{INSURANCE_POLICY_SECTION}} within your account settings.
3. Identify and select the specific policy slated for cancellation.
4. Press the {{CANCEL_POLICY_BUTTON}} and comply with the on-screen prompts to finalize your cancellation.
Should you encounter any difficulties during this process, do not hesitate to reach out to our support team for comprehensive assistance. |
I'd like to know about the travel insurance rates, find some information | check_rates | QUOTE | BCLP | To obtain the travel insurance rates, please follow these steps:
1. Access {{WEBSITE_URL}}.
2. Locate the {{TRAVEL_INSURANCE_SECTION}} section.
3. Provide the necessary details such as your trip duration, destination, and coverage preferences.
4. Click on the {{SEARCH_BUTTON}} to see the available quotes.
This procedure will assist you in finding the travel insurance rates that best suit your requirements. |
i got to schedule the fucking payments were could i do it | schedule_payments | PAYMENT | BCIPQWZ | To schedule your payments, please follow these steps:
1. Access your account by visiting {{WEBSITE_URL}} and logging in with your assigned credentials.
2. Locate the {{PAYMENTS_SECTION}} tab on the dashboard.
3. Click on the option to manage your payment arrangements.
4. Select the {{SCHEDULE_PAYMENTS_OPTION}} feature available.
5. Input the required payment information and specify your desired payment dates.
6. Carefully review all details and proceed to confirm your scheduled payments.
If you have any questions or require further support, do not hesitate to reach out to our customer service team. |
I have to receive a compensation, could you help me? | receive_payment | CLAIMS | BCILP | To initiate the process of receiving your compensation for an insurance claim, please adhere to the following guidelines:
1. Access your account by visiting {{WEBSITE_URL}}.
2. Locate the {{CLAIM_SECTION}} within your account dashboard.
3. Identify and select the specific claim associated with your compensation request.
4. Opt for the {{RECEIVE_PAYMENT_OPTION}} available for this claim.
5. Complete the on-screen prompts to specify your desired payment method and verify your information.
Should you face any difficulties during this process, do not hesitate to reach out to our customer service department for further assistance. |
I need to make a transfer, help md | pay | PAYMENT | BCLZ | To initiate your transfer, please adhere to the following steps:
1. Access our website at {{WEBSITE_URL}} and sign into your account.
2. Locate the {{PAY_SECTION}} section in your dashboard.
3. Choose the payment option that fits your transfer requirements.
4. Carefully input the necessary payment information, verifying its accuracy.
5. Submit your payment and wait for the confirmation notification.
If you have any further inquiries or require support, please feel free to reach out to our customer service team. |
I'd like to know about the early termination charges, were can I get more information? | cancellation_fees | ENROLLMENT | BCILPZ | To obtain details regarding early termination fees associated with your insurance policy, please proceed with the following steps:
1. Access your account at {{WEBSITE_URL}}.
2. Locate the {{FEES_SECTION}} area on the website.
3. Identify the particular policy for which you seek information.
4. Select the policy details and review the section named {{CANCELATION_FEES_INFORMATION}}.
Should you have any additional inquiries or require further support, please reach out to our customer service representatives. |
how could i track a fucking insurance claim | track_claim | CLAIMS | BILPQW | To retrieve the current status of your insurance claim, please adhere to the following guidelines:
1. Access the {{WEBSITE_URL}} online platform.
2. Enter your login credentials to gain access to your account.
3. Proceed to the {{CLAIM_SECTION}} segment of the website.
4. Identify and select the particular claim you wish to monitor.
5. Examine the status and information pertaining to your claim.
Should you require further clarification or assistance, do not hesitate to reach out to our customer support department. |
I'm looking for a home insurance policy i need assistance to find it | buy_insurance_policy | ENROLLMENT | BCEQZ | To purchase a home insurance policy, please adhere to the following steps:
1. Access our official website at {{WEBSITE_URL}}.
2. Locate the {{HOME_INSURANCE_SECTION}} section.
3. Select the policy that aligns with your requirements.
4. Click on the {{BUY_BUTTON}} option.
5. Complete the necessary personal and property details.
6. Verify your application before final submission.
If you require any additional guidance, do not hesitate to reach out to our dedicated customer support team who can assist you throughout the process. |
need to tal to the insurer can uhelp me | agent | CONTACT | BCILQZ | To obtain assistance from your insurance provider, please proceed with the following steps:
1. Access the official website of your insurance provider at {{WEBSITE_URL}}.
2. Locate the {{CONTACT_US_SECTION}} section, which is generally available at the {{TOP_HOMEPAGE}}.
3. Select your preferred method of communication: telephone, email, or live chat option.
4. Adhere to any further requirements outlined for your chosen method.
It is advisable to have your policy number and identification details available to facilitate a smooth communication process. |
I need to contact fucking customer support, how do I do it? | customer_service | CONTACT | BCILW | To reach out to our customer service team, please adhere to the following steps:
1. Access the {{WEBSITE_URL}}.
2. Navigate to the {{CONTACT_US_SECTION}} found at the {{BOTTOM_HOMEPAGE}}.
3. Select the {{CALL_US_OPTION}} option to retrieve the contact number for customer service.
4. Call the listed number and follow the instructions to connect with an agent.
Should you require additional assistance, please do not hesitate to reach out to us and we will be glad to assist you. |
wanna know about the fucking coverage of my auto insurance policy can ugive me some information | check_coverage | COVERAGE | BCILQW | To verify the coverage associated with your auto insurance policy, please adhere to the following steps:
1. Access the {{WEBSITE_URL}}.
2. Enter your credentials, including your username and password, to log in.
3. Locate the {{COVERAGE_SECTION}} section on the website.
4. Choose your relevant insurance policy from the displayed options.
5. Examine the detailed coverage information provided on the policy's page.
Should you require additional assistance, please feel free to reach out to our customer service department by calling the designated support number. |
I want to see my coverage, wherre can I do it? | check_coverage | COVERAGE | BCILZ | To verify the coverage details of your insurance policy, please adhere to the following guidelines:
1. Access the website at {{WEBSITE_URL}}.
2. Sign in to your account using your registered username and password.
3. Go to the {{COVERAGE_SECTION}} area.
4. Choose your specific insurance policy from the available options.
5. Examine the coverage information provided on the policy's details page.
If you require additional help, please feel free to reach out to our customer support by calling the designated customer service number. |
i have to renew my life insurance policy can ya help me | renew_insurance_policy | RENEW | BCILQ | To proceed with the renewal of your life insurance policy, please adhere to the following steps:
1. Access your account by visiting {{WEBSITE_URL}}.
2. Go to the {{INSURANCE_POLICY_SECTION}} area.
3. Locate your existing policy and select the {{RENEW_INSURANCE_POLICY_OPTION}} option.
4. Examine the policy details and make any necessary amendments.
5. Finalize your renewal and process the payment if applicable.
Should you face any complications or require additional support, do not hesitate to reach out to our support team via the app or website. |
I need to compare fucking life insurance policies, how to do it? | compare_insurance_policies | ENROLLMENT | BCILWZ | To facilitate your comparison of life insurance policies, please follow the steps outlined below.
1. Access the {{WEBSITE_URL}}.
2. Find the {{INSURANCE_POLICY_SECTION}} section dedicated to life insurance.
3. Choose the specific type of life insurance policy you wish to compare (for example, term life, whole life, or universal life).
4. Provide any relevant information such as your age or health status to narrow down options.
5. Hit the {{SEARCH_BUTTON}} to generate a comprehensive list of life insurance policies available for your comparison.
Should you require further clarification or assistance during this process, please do not hesitate to reach out for support. |
I'd like to pay with a debit cqrd can i get some help | payment_methods | PAYMENT | BCILPQZ | To complete your payment using a debit card for your insurance policy, please adhere to the following guidelines:
1. Navigate to {{WEBSITE_URL}} and sign into your account.
2. Locate the {{PAYMENTS_SECTION}} section.
3. Opt for the {{PAYMENT_METHODS_OPTION}} choice.
4. Select {{DEBIT_CARD}} as your payment method.
5. Input your {{DEBIT_CARD_DETAILS}} and finalize the transaction.
If you need any additional assistance, do not hesitate to contact customer support. |
wanna modify the fucking coverage of my life insurance policy how to do it | change_coverage | COVERAGE | BCILQW | To modify the coverage of your {{INSURANCE_TYPE}} insurance policy, please adhere to the following steps:
1. Access your account by visiting our website at {{WEBSITE_URL}}.
2. Proceed to the {{MY_POLICIES_SECTION}} area.
3. Identify and select the {{INSURANCE_TYPE}} insurance policy you intend to adjust.
4. Choose the {{CHANGE_COVERAGE_OPTION}} option.
5. Complete the on-screen prompts to designate your new coverage options.
6. Examine the changes and confirm your selections.
If you experience any challenges during this process, do not hesitate to reach out to our customer support team for assistance. |
I want to know more about your personal data protection policy, will you find some information ? | general_information | GENERAL_INFORMATION | BCIPZ | For detailed insights regarding our personal data protection policy, please refer to {{WEBSITE_URL}} or reach out to our customer service department.
1. Access {{WEBSITE_URL}}.
2. Locate the {{INFORMATION_SECTION}} segment.
3. Select the specific policy you wish to learn more about for comprehensive details.
Our customer service department is also prepared to answer any inquiries you may have. |
I need assistance submitting a health insurance claim | file_claim | CLAIMS | BL | To initiate a claim for your {{INSURANCE_TYPE}} insurance, please adhere to the following procedure:
1. Access our official website at {{WEBSITE_URL}}.
2. Sign in using your policy holder credentials.
3. Locate the {{CLAIM_SECTION}} section on the website.
4. Click on the {{FILE_CLAIM_OPTION}} option provided.
5. Complete the claim form with all necessary information and upload relevant documentation.
6. Verify your entered details and finalize the submission.
Our dedicated claims team will evaluate your claim and will reach out to you at the earliest opportunity. |
I'd like to upgrade the coverage of my health insurance policy how to do it | upgrade_coverage | COVERAGE | BCILPQ | To facilitate the upgrade of your coverage for your {{INSURANCE_TYPE}} insurance policy, please adhere to the following steps:
1. Access your account by visiting {{WEBSITE_URL}}.
2. Proceed to the {{COVERAGE_SECTION}} section available on the site.
3. Identify and select the policy you intend to enhance.
4. Opt for the {{UPGRADE_COVERAGE_OPTION}} feature.
5. Complete the on-screen prompts to choose your upgraded coverage selections.
6. Carefully examine the proposed changes and finalize the upgrade.
Should you require additional assistance, please do not hesitate to reach out to our customer support team. |
I want to set up an appointment with a professional, can you help me? | schedule_appointment | INCIDENTS | BCIL | To assist you in scheduling an appointment with a qualified professional, please adhere to the following process:
1. Visit our official website at {{WEBSITE_URL}}.
2. Log in using your registered email address and password.
3. Click on the {{SCHEDULE_APPOINTMENT_SECTION}} tab to proceed.
4. From the menu, choose the {{PROFESSIONAL_CONSULTATION_OPTION}} option.
5. Select a suitable date and time from the provided calendar.
6. Review your appointment details and press {{SUBMIT_BUTTON}} to finalize.
After successfully scheduling your appointment, a confirmation email will be sent to you with essential information. Should you face any complications, do not hesitate to reach out to our support team for further guidance. |
i got to contact fucking customer service could i get some help | customer_service | CONTACT | BCIPQW | To contact customer service, please adhere to the following instructions:
1. Navigate to the {{WEBSITE_URL}}.
2. Select the {{CONTACT_US_SECTION}} found at the {{BOTTOM_HOMEPAGE}}.
3. Locate the {{CALL_US_OPTION}} to obtain the customer service telephone number.
4. Call the listed number and follow the instructions to connect with a representative.
Should you require additional assistance, do not hesitate to reach out for further support. |
i have to cancel my fucking travel insurance policy how could i do it | cancel_insurance_policy | ENROLLMENT | BCILPQW | To initiate the cancellation of your travel insurance policy, please proceed with the following steps:
1. Access the {{WEBSITE_URL}} and sign in to your personal account.
2. Locate the {{INSURANCE_POLICY_SECTION}} area within the policy management settings.
3. Identify and select the policy you intend to cancel.
4. Click on {{CANCEL_POLICY_BUTTON}} and adhere to the instructions provided on-screen to finalize the cancellation.
Should you encounter any difficulties during this process, do not hesitate to reach out to our support team for comprehensive assistance. |
i got to purchase a pet insurance policy can i get some help | buy_insurance_policy | ENROLLMENT | BCILQ | To proceed with purchasing a pet insurance policy, please adhere to the following steps:
1. Navigate to our official website at {{WEBSITE_URL}}.
2. Locate the {{PET_INSURANCE_SECTION}} section.
3. Select the insurance plan that aligns best with your pet's needs.
4. Press the {{BUY_BUTTON}} button to initiate the purchase.
5. Complete the form with your pet's details and your personal information.
6. Carefully review your application and proceed to submit it.
Should you have any questions or require further support, our dedicated customer service representatives are here to assist you throughout the purchasing process. |
i have to calculate a fucking travelinsurance quote could i get some help | calculate_insurance_quote | QUOTE | BCIPQWZ | To obtain a travel insurance quote, please proceed with the following steps:
1. Access the {{WEBSITE_URL}}.
2. Go to the {{TRAVEL_INSURANCE_SECTION}} section.
3. Input your travel details, including destination, trip duration, and any pre-existing conditions.
4. Choose the type of coverage you wish to secure.
5. Press the {{GET_QUOTE_BUTTON}} button to view your estimated quote.
By completing these steps, you will receive an initial travel insurance quote based on the information you have provided. |
I have to check the fucking status of my life insurance claim , could I get some help? | track_claim | CLAIMS | BCILPWZ | To verify the current status of your life insurance claim, please adhere to the following guidelines:
1. Access the {{WEBSITE_URL}} online platform.
2. Input your login details to access your account.
3. Locate the {{CLAIM_SECTION}} area within your account.
4. Choose the claim you would like to review.
5. Examine the status and relevant information regarding your claim.
Should you require further assistance or clarification, please do not hesitate to reach out to our customer service representatives. |
I want to see my fucking payments to the life insurance company , could you help me? | check_payments | PAYMENT | BCILPWZ | To review your payment details for the {{INSURANCE_TYPE}} insurance provider, please adhere to the following guidelines:
1. Access the official website at {{WEBSITE_URL}}.
2. Enter your credentials to log into your account.
3. Proceed to the {{PAYMENTS_SECTION}} segment of the site.
4. Select the {{PAYMENTS_OPTION}} option to examine your payment records.
Should you face any challenges during this process, do not hesitate to reach out to customer support for assistance. |
how can i check the fucking coverage of my travel insurance policy | check_coverage | COVERAGE | BILQW | To ascertain the coverage details of your travel insurance policy, please adhere to the following guidelines:
1. Access the {{WEBSITE_URL}}.
2. Enter your credentials to log into your account.
3. Go to the {{COVERAGE_SECTION}} section.
4. Choose your specific travel insurance policy from the displayed options.
5. Examine the coverage specifics listed on your policy overview page.
If you require additional support, please contact our customer service representatives at your convenience. |
i got to negotiate offesr can uhelp me | negotiate_settlement | CLAIMS | BCILMQZ | To reach an acceptable settlement, it is crucial to adhere to a methodical process for an optimal outcome.
1. Collect all pertinent information, including your insurance policy, claim documents, and relevant communication pertaining to your claim.
2. Examine the specifics of your insurance policy to clarify your rights and the extent of coverage available to you.
3. Engage with your insurance adjuster to review their settlement proposal. Clearly identify any issues or unfair elements in the initial offer.
4. Construct a counter-offer that reflects your findings and accurately portrays your policy benefits.
5. Maintain a composed and courteous demeanor in all exchanges to facilitate a respectful and timely resolution.
By adhering to this structured plan, you will enhance your ability to negotiate effectively and secure a reasonable settlement that aligns with your policy provisions. |
i cannot make transfers i need assistance notifyin of payment problems | report_payment_issue | PAYMENT | BCELMQZ | Thank you for bringing your payment difficulties to our attention. We recognize the significance of addressing this issue without delay.
1. Please go to {{WEBSITE_URL}}.
2. Access your account by entering your login information.
3. Click on the {{PAYMENTS_SECTION}} tab.
4. Choose the {{REPORT_PAYMENT_ISSUE_OPTION}} option available.
5. Complete the required form with accurate information and submit it.
A member of our team will investigate your situation and respond to you promptly. We value your understanding and cooperation. |
can ya help me tp submit consumer complaints | file_complaint | COMPLAINTS | BILMQZ | To proceed with filing a complaint regarding our insurance services, kindly follow the instructions listed below:
1. Access our official website at {{WEBSITE_URL}}.
2. Go to the {{CUSTOMER_SUPPORT_SECTION}}.
3. Choose the {{FILE_COMPLAINT_OPTION}} from the available choices.
4. Complete the complaint form by providing essential information such as your policy number, details of the complaint, and any relevant documents.
5. Double-check the information you have entered for correctness.
6. Submit the form by clicking on the {{SUBMIT_BUTTON}}.
Upon submission, you will receive an email confirmation containing a reference number which you can use to track your complaint. Our team will respond to your inquiry within {{TIME_FRAME}}. |
I'd like to know about the fucking status of my claim where do i get more information | track_claim | CLAIMS | BCIPQW | To obtain information regarding the current status of your insurance claim, please adhere to the following steps:
1. Access the {{WEBSITE_URL}} online portal.
2. Enter your login credentials to access your account.
3. Locate and click on the {{CLAIM_SECTION}} area.
4. Identify and select the particular claim you wish to monitor.
5. Examine the relevant details and status updates for your claim.
If you require any further assistance or have additional inquiries, we encourage you to reach out to our customer service team. |
could you help me se my fucking payments to the life insurance company? | check_payments | PAYMENT | BILPWZ | To obtain information regarding your payments to the {{INSURANCE_TYPE}} insurance company, please adhere to the following instructions:
1. Access the official website at {{WEBSITE_URL}}.
2. Sign in to your account using your registered username and password.
3. Locate the {{PAYMENTS_SECTION}} section on your dashboard.
4. Select the {{PAYMENTS_OPTION}} option to review your payment records.
Should you experience any difficulties during this process, we recommend reaching out to customer support for assistance. |
I'm looking for a home insurance quote, where could I find it? | calculate_insurance_quote | QUOTE | BCIP | To obtain a home insurance quote, please adhere to the following guidelines:
1. Go to the {{WEBSITE_URL}}.
2. Access the {{HOME_INSURANCE_SECTION}} section of the website.
3. Input your specific details, including property location, size, and any existing claims.
4. Indicate the level of coverage you desire for your home.
5. Press the {{CALCULATE_QUOTE_BUTTON}} to retrieve your insurance quote.
Following these steps will provide you with an initial home insurance quote tailored to the information you supplied. |
I would like to challenge a denied home insurance claim | appeal_denied_insurance_claim | COMPLAINTS | BLP | To begin the appeal process for your denied home insurance claim, please adhere to the following steps:
1. Carefully analyze the denial letter sent by your insurance provider, focusing on the reasons outlined for the denial. It is essential to comprehend the criteria applied in their assessment of your claim.
2. Collect all pertinent documentation, such as home damage reports, photographs, estimates for repairs, and any communication you've had with your insurance company. These materials will support your appeal.
3. Reach out to the customer service department of your insurance provider to obtain a formal appeal form or inquire about the established procedures for initiating an appeal.
4. Fill out the appeal form thoroughly, ensuring you provide all required information. Include any supporting documents, and clearly articulate your reasoning for contesting the denial of the claim.
5. Send the completed appeal form and the accompanying documentation to the appropriate department or email address specified by your insurance company.
6. Follow up with the insurer to verify that your appeal has been received and ask for an estimated timeline regarding their response.
7. Maintain a detailed record of all communications and documents related to your appeal for your records.
Should you have further inquiries or require more support during this process, please do not hesitate to reach out. I am here to assist you. |
I'd like to reject fucking offers, how could I do it? | reject_settlement | CLAIMS | BCILMPW | To formally reject a settlement offer, please adhere to the following guidelines:
1. Carefully examine the settlement offer to fully comprehend all its stipulations and the implications involved.
2. Compose a formal correspondence, either in letter or email format, explicitly stating your refusal of the offer. Ensure that you include your claim number, personal information, and articulate the grounds for your rejection.
3. Direct your correspondence to the claims adjuster overseeing your case. Remember to retain a signed copy for your personal records.
4. Follow up with a phone call to verify that your communication has been received and inquire about any subsequent steps that may be necessary.
Should you require additional support, do not hesitate to reach out to us directly through {{WEBSITE_URL}}. |
I'd like to upgrade the coverage of my insurance policy, I need help | upgrade_coverage | COVERAGE | BCP | To enhance your coverage for your {{INSURANCE_TYPE}} insurance policy, kindly adhere to the following steps:
1. Access your account at {{WEBSITE_URL}}.
2. Locate the {{COVERAGE_SECTION}} section in the dashboard.
3. Identify the policy you intend to modify.
4. Opt for the option to {{UPGRADE_COVERAGE_OPTION}}.
5. Complete the on-screen prompts to select your desired coverage enhancements.
6. Examine the proposed changes and verify the upgrade.
If you require additional clarification, please do not hesitate to reach out to our customer support team for further assistance. |
I need to avcept fucking settlements, how can I do it? | accept_settlement | CLAIMS | BCIMWZ | To formally accept a settlement offer, please adhere to the following procedure:
1. Carefully examine the settlement offer documentation provided by your insurance company. Make sure you are fully aware of all terms and conditions stipulated in the offer.
2. Access your account by visiting our insurance portal at {{WEBSITE_URL}}.
3. Proceed to the {{CLAIM_SECTION}} section and locate the specific settlement offer you intend to accept.
4. Choose the option to accept the settlement offer by clicking on the {{ACCEPT_OFFER_BUTTON}}.
5. Finalize your acceptance by completing any necessary validation steps, which may include submitting your electronic signature or additional identification details.
6. Upon completing these actions, you will receive a notification confirming that your settlement offer has been successfully accepted.
Should you experience any difficulties during this process, do not hesitate to reach out to our customer support team for assistance. |
I'd like to estimate a fucking health insurance quote can uhelp me | calculate_insurance_quote | QUOTE | BCIPQWZ | To obtain a health insurance quote, please follow the outlined steps below:
1. Access the {{WEBSITE_URL}}.
2. Go to the {{HEALTH_INSURANCE_SECTION}} section on the homepage.
3. Fill in your specific details, such as your age, medical history, and lifestyle habits.
4. Indicate the type of coverage you are looking for.
5. Press the {{CALCULATE_QUOTE_BUTTON}} button to receive your personalized quote.
Following these steps will provide you with an estimated health insurance quote based on the information supplied. |
ned to negotiate a fucking settlement could ya help me | negotiate_settlement | CLAIMS | BCIPQWZ | To reach an acceptable settlement, it is crucial to adhere to a methodical process for an efficient outcome.
1. Collect all pertinent information, including your policy specifics, claim documents, and relevant communication regarding the claim.
2. Analyze your insurance policy to discover your coverage options and to identify any potential limitations.
3. Engage with your insurance representative to discuss the proposed settlement. Be explicit in addressing any inaccuracies or unjust elements present in the initial proposal.
4. Formulate a revised offer informed by the collected evidence and your knowledge of your policy's provisions.
5. Maintain professionalism and composure in all interactions to facilitate a fair and expedited resolution.
By implementing these steps, you can position yourself more effectively to negotiate a settlement and secure a just offer that aligns with your policy's stipulations. |
id like to talk to the insurance company could uhelp me | agent | CONTACT | BCIPQ | To seek assistance from the insurance company, please adhere to the following guidelines:
1. Access the insurance company's official website at {{WEBSITE_URL}}.
2. Locate the {{CONTACT_US_SECTION}} section, which is generally available at the {{TOP_HOMEPAGE}}.
3. Select your preferred method of communication: telephone, email, or live chat option.
4. Follow any further instructions that may be relevant to your chosen method.
It is advisable to have your policy number and personal identification documents readily available to facilitate the inquiry process. |
i dont want my fucking life insurance policy would it be possible to cancel it | cancel_insurance_policy | ENROLLMENT | BCILPQW | To proceed with the cancellation of your insurance policy, please adhere to the following steps:
1. Access {{WEBSITE_URL}} and log in using your credentials.
2. Locate the {{INSURANCE_POLICY_SECTION}} area within the policy management settings.
3. Identify the specific policy you intend to cancel.
4. Click on {{CANCEL_POLICY_BUTTON}} and follow the provided instructions to finalize the cancellation.
Should you face any difficulties during this procedure, do not hesitate to reach out to our support team for assistance. |
I have to schedule an appointment with a professional, where do I do it? | schedule_appointment | INCIDENTS | BCI | To assist you in scheduling an appointment with a qualified professional, please adhere to the following process:
1. Visit our official website at {{WEBSITE_URL}}.
2. Log in using your registered email address and password.
3. Click on the {{SCHEDULE_APPOINTMENT_SECTION}} tab to proceed.
4. From the menu, choose the {{PROFESSIONAL_CONSULTATION_OPTION}} option.
5. Select a suitable date and time from the provided calendar.
6. Review your appointment details and select {{SUBMIT_BUTTON}} to finalize.
After successfully scheduling your appointment, a confirmation email will be sent to you with essential information. Should you face any difficulties, our dedicated support team is available to assist you. |
howto appeal some fucking denied claims | appeal_denied_insurance_claim | COMPLAINTS | BIMQWZ | To begin the appeal process for the insurance claims that have been denied, please adhere to the following steps:
1. Carefully read the denial letter issued by your insurance provider to comprehend the grounds for the denial, ensuring clarity on the evaluation criteria they applied.
2. Compile all pertinent documents, such as medical records, invoices, and any communication exchanged with your insurance company. This documentation will strengthen your appeal.
3. Get in touch with the customer service department of your insurance company to procure the official appeal form or ascertain the procedures necessary for submitting your appeal.
4. Fill out the appeal form meticulously, providing all requested details and attaching the supporting documents. Clearly articulate your reasons for believing the claim merits approval.
5. Send the completed appeal form along with the attached documents to the appropriate department or the email address specified by the insurance provider.
6. Contact the insurance company to verify that your appeal has been received and to ask about the anticipated timeline for a decision.
7. Maintain a comprehensive record of all communications and documentation concerning your appeal for future reference.
Should you have any additional inquiries or require further assistance, please inform me, and I will be glad to facilitate your navigation through this process. |
need to check ur payment options where could i do it | payment_methods | PAYMENT | BCILPQ | To complete your payment for your insurance policy using a debit card, please adhere to the following guidelines:
1. Access {{WEBSITE_URL}} and sign into your account.
2. Go to the {{PAYMENTS_SECTION}} section of the site.
3. Click on the {{PAYMENT_METHODS_OPTION}} option to view payment options.
4. Select {{DEBIT_CARD}} as your chosen method for payment.
5. Input your {{DEBIT_CARD_DETAILS}} and finalize your transaction.
If you need additional support or have inquiries, please do not hesitate to contact customer service. |
id like to talk to my fucking insurznce representative can i get some help | insurance_representative | CONTACT | BCIPQWZ | To facilitate your communication with your insurance representative, kindly adhere to the following steps:
1. Go to the {{WEBSITE_URL}} and enter your account credentials.
2. Proceed to the {{CUSTOMER_SUPPORT_SECTION}} for assistance.
3. Search for contact information, which may include dedicated phone numbers or email addresses intended for insurance representatives.
4. Additionally, you could explore options to arrange for a call or request a return call directly on the website.
Should you need more assistance, please do not hesitate to let me know, and I will gladly offer further support. |
could I report an incident? | report_incident | INCIDENTS | BIP | To formally report an incident, please adhere to the following steps:
1. Access our official website at {{WEBSITE_URL}}.
2. Proceed to the {{REPORT_INCIDENT_SECTION}} area.
3. Complete all mandatory fields in the incident report form provided.
4. After ensuring accuracy, press the {{SUBMIT_BUTTON}} button to submit your report.
Should you face any difficulties during this process, do not hesitate to reach out to our support team via the app or website. |
can you help me to see my fucking payments to the insurance company? | check_payments | PAYMENT | BILW | To review your payments to the {{INSURANCE_TYPE}} insurance company, please adhere to the following steps:
1. Access the official website at {{WEBSITE_URL}}.
2. Enter your login credentials, including your username and password.
3. Locate the {{PAYMENTS_SECTION}} section on the site.
4. Choose the {{PAYMENTS_OPTION}} option to display your payment records.
Should you face any difficulties, do not hesitate to reach out to customer service for additional support. |
I have to change the personal data on my pet insurance policy, where do I do it? | change_personal_details | POLICY | BCILM | To update your personal details for your pet insurance policy, kindly adhere to the following steps:
1. Access your account at {{WEBSITE_URL}}.
2. Locate the {{PERSONAL_DETAILS_SECTION}} section in your dashboard.
3. Choose the specific policy that requires personal detail modifications.
4. Click on the {{CHANGE_PERSONAL_DETAILS_OPTION}} feature.
5. Fill in the necessary fields for your personal information.
6. Verify the updates and finalize the changes.
Should you face any difficulties during this process, please do not hesitate to reach out to our customer support team for assistance. |
I have to see my fucking pet insurancr | information_pet_insurance | PET_INSURANCE | BLWZ | To obtain detailed information regarding your pet insurance, please adhere to the following instructions:
1. Access the {{WEBSITE_URL}}.
2. Enter your username and password to log into your account.
3. Proceed to the {{PET_INSURANCE_SECTION}} section for your specific coverage information.
4. Select the {{INFORMATION_PET_INSURANCE_OPTION}} to review your pet insurance particulars.
Should you experience any difficulties, kindly refer to the contact details available on the website for additional support. |
I have to downgrade the coverage of my health insurance policy, culd I get some help? | downgrade_coverage | COVERAGE | BCILPZ | To proceed with downgrading your health insurance coverage, please carefully follow the instructions detailed below:
1. Sign into your account at our official website {{WEBSITE_URL}}.
2. Go to the {{COVERAGE_SECTION}} section.
3. Identify and select the health insurance policy you want to downgrade.
4. Click on the {{DOWNGRADE_COVERAGE_OPTION}}, which should be indicated as {{COVERAGE_DETAILS}}.
5. Opt for the {{DOWNGRADE_COVERAGE_OPTION}} choice and adhere to the instructions provided on the screen.
Should you face any difficulties or require additional support, do not hesitate to reach out to our customer service team for assistance. |
I have to inform of fucking incidents, can I get some help? | report_incident | INCIDENTS | BCILMW | To officially report an incident, please adhere to the following instructions:
1. Access our official website at {{WEBSITE_URL}}.
2. Proceed to the {{REPORT_INCIDENT_SECTION}} section available on the homepage.
3. Complete the incident reporting form with all the necessary details.
4. After ensuring accuracy, click on the {{SUBMIT_BUTTON}} button to submit your report.
Should you require further assistance, please reach out to our support team via the application or our website. |
I'd like to purchase a health insurance policy, will you help me? | buy_insurance_policy | ENROLLMENT | BCILP | To proceed with purchasing a health insurance policy, please adhere to the following steps:
1. Access our official website at {{WEBSITE_URL}}.
2. Locate the {{HEALTH_INSURANCE_SECTION}} section on the homepage.
3. Select the insurance plan that aligns with your requirements.
4. Press the {{BUY_BUTTON}} button to initiate the purchase process.
5. Complete the required fields with your personal and health details.
6. Carefully review your submission before finalizing it.
Should you require additional support, please do not hesitate to contact our customer service team, who are readily available to assist you. |
im looking for infgormation about my fucking life insurance i need help | information_life_insurance | LIFE_INSURANCE | BCQWZ | To obtain details pertaining to your life insurance policy, kindly adhere to the following steps:
1. Go to the designated website of your life insurance company at {{WEBSITE_URL}}.
2. Access your account by entering your username and password.
3. Locate the {{LIFE_INSURANCE_SECTION}} section found within the {{INFORMATION_MENU}} menu.
4. Select the {{VIEW_DETAILS_TAB}} tab to view the specifics of your policy.
Should you require additional assistance, please do not hesitate to reach out to customer support via the contact information available on the website. |
id like to change the fucking personal data on my health insurance policy where to do it | change_personal_details | POLICY | BCILMPQW | To update your personal information related to your health insurance policy, please adhere to the following steps:
1. Access your account on {{WEBSITE_URL}}.
2. Locate the {{PERSONAL_DETAILS_SECTION}} tab.
3. Choose the insurance policy that requires personal detail modifications.
4. Click on the {{CHANGE_PERSONAL_DETAILS_OPTION}} feature.
5. Fill in the necessary fields for personal information updates.
6. Verify the changes made before confirming.
Should you face any complications during this process, do not hesitate to reach out to our customer support team for assistance. |
wanna challenge some fucking denied auto insurance claims how do i do it | appeal_denied_insurance_claim | COMPLAINTS | BCILMQW | To begin the appeal process for your denied auto insurance claims, please adhere to the following steps:
1. Carefully examine the denial letter issued by your insurance provider to pinpoint the specific grounds for the denial. It is crucial to understand the criteria they applied in their evaluation.
2. Compile all pertinent documentation, such as medical records, invoices, and any relevant correspondence with your insurance provider. This evidence will bolster your appeal.
3. Reach out to your insurance company's customer service to obtain a formal appeal form or inquire about the established procedures for initiating an appeal.
4. Fill out the appeal form thoroughly, ensuring you provide all required information, and attach any supporting documents. Clearly articulate your reasoning for believing that the claim merits approval.
5. Dispatch the completed appeal form and accompanying documents to the specified department or email address indicated by your insurance company.
6. Follow up with your insurance provider to verify that your appeal has been received and to ask about the anticipated timeline for their response.
7. Maintain a record of all communications and documentation regarding your appeal for your records.
Should you have additional questions or require further assistance, do not hesitate to reach out, and I would be glad to support you throughout this process. |
I'd like to speak with my insurance representative i need help | insurance_representative | CONTACT | BCLPQZ | To facilitate your communication with your insurance representative, please adhere to the following steps:
1. Access the {{WEBSITE_URL}} and log into your personal account.
2. Locate the {{CUSTOMER_SUPPORT_SECTION}} section on the homepage.
3. Find the relevant contact information such as telephone numbers or email addresses available for insurance representatives.
4. You may also have the opportunity to schedule a call or request a call-back directly through the website.
Should you need any further assistance, please let me know, and I will gladly provide additional support. |
I'd like to make some pet insurance, help me | file_claim | CLAIMS | BCLMP | To initiate a claim for your {{INSURANCE_TYPE}} insurance, please adhere to the following steps:
1. Access our official website at {{WEBSITE_URL}}.
2. Enter your policy holder login details.
3. Go to the {{CLAIM_SECTION}} area.
4. Choose the {{FILE_CLAIM_OPTION}} option.
5. Complete the claim form with all obligatory information and upload the required documents.
6. Verify your details and submit your claim.
Our claims department will assess your submission and respond to you promptly. |
i have to check my auto insurance | information_auto_insurance | AUTO_INSURANCE | BQ | To review your auto insurance details, please take the following actions:
1. Access your account through {{WEBSITE_URL}}.
2. Go to the {{MY_POLICIES_SECTION}} tab.
3. Select the auto insurance policy you want to inspect.
This procedure will grant you access to all relevant information regarding your auto insurance. Should you require any additional help, do not hesitate to reach out. |
I'd lik to check my fucking health insurance, can you help me? | information_health_insurance | HEALTH_INSURANCE | BCIPWZ | To retrieve your health insurance information, you can follow the steps outlined below:
1. Access our website at {{WEBSITE_URL}}.
2. Enter your login credentials to access your account.
3. Go to the {{HEALTH_INSURANCE_SECTION}} tab.
4. Click on {{VIEW_POLICY_DETAILS}} to view your health insurance details.
If you require additional help, please reach out to our support team found in the {{HELP_SECTION}} on our website. |
I would like to schedule a fuckiong appointment, could you help me? | schedule_appointment | INCIDENTS | BCIPWZ | To assist you with scheduling an appointment with our expert, please follow the outlined process below:
1. Visit our official website at {{WEBSITE_URL}}.
2. Using your registered email and password, log in to your account.
3. Proceed to the {{SCHEDULE_APPOINTMENT_SECTION}} section on the navigation menu.
4. From the available services, select {{PROFESSIONAL_CONSULTATION_OPTION}}.
5. Choose your desired date and time from the calendar interface provided.
6. Review your appointment details and click on {{SUBMIT_BUTTON}} to finalize your booking.
After successfully scheduling your appointment, a confirmation email will be sent with all relevant details. Should you require any further assistance, please do not hesitate to reach out to our customer support team. |
I do not think the settlement offer is fair, I need help rejecting it | reject_settlement | CLAIMS | BCEL | In the event that you find the settlement offer unsatisfactory, please adhere to the following steps:
1. Carefully examine the settlement offer to fully comprehend the details and any stipulations it entails.
2. Compose a formal rejection letter or email that articulates your decision. Ensure that you include your claim number, personal information, and specific reasons for your rebuttal.
3. Directly send the correspondence to the claims adjuster assigned to your case, while securing a copy for your own records.
4. Reach out with a phone call to verify that your communication was received, and to inquire about any additional procedures that may be needed.
If you require additional support, do not hesitate to reach out to us directly via {{WEBSITE_URL}}. |
i dont want my fucking life insurance policy to be renewed i need assistancee canceling it | cancel_insurance_policy | ENROLLMENT | BCLQWZ | To initiate the cancellation of your insurance policy, kindly follow these steps:
1. Access our website at {{WEBSITE_URL}} and sign in to your account.
2. Locate the {{INSURANCE_POLICY_SECTION}} in the policy management area of your account.
3. Identify and select the policy that you intend to cancel.
4. Click on the {{CANCEL_POLICY_BUTTON}} and adhere to the instructions presented on the screen to finalize the cancellation.
Should you experience any difficulties during this procedure, please do not hesitate to reach out to our support team for additional help. |
how do I reduce my coverage? | downgrade_coverage | COVERAGE | BIL | To initiate the process of reducing your insurance coverage, please adhere to the following steps:
1. Access your account via our online portal at {{WEBSITE_URL}}.
2. Locate the section titled {{COVERAGE_SECTION}}.
3. Identify and select the insurance policy you would like to modify, such as your {{POLICY_TYPE}} plan.
4. Proceed to click on the {{DOWNGRADE_COVERAGE_OPTION}}, which is generally marked as {{COVERAGE_DETAILS}}.
5. Select the option to downgrade your coverage and complete the on-screen prompts provided.
Should you experience any difficulties or require additional assistance, do not hesitate to reach out to our dedicated customer support team for guidance. |
I have to speak with my insurance repreentative, where could I do it? | insurance_representative | CONTACT | BCILPZ | To facilitate your communication with your insurance representative, please adhere to the following steps:
1. Access the {{WEBSITE_URL}} and log into your account.
2. Proceed to the {{CUSTOMER_SUPPORT_SECTION}} section to find relevant options.
3. Search for contact information including phone numbers or email addresses specifically for insurance representatives.
4. You may also encounter an option to schedule a conversation or request a callback through the website.
Should you need any further assistance, do not hesitate to inform me, and I will gladly offer more help. |
I do not understan you, how can I talk to an operator? | human_agent | CONTACT | BCEIZ | To initiate a conversation with a human agent, please adhere to the following guidelines:
1. Navigate to our official website at {{WEBSITE_URL}}.
2. Select the {{CONTACT_US_SECTION}} tab found in the main navigation menu.
3. Opt for the {{TALK_TO_REPRESENTATIVE_OPTION}} feature to connect with a representative.
Our dedicated agents are prepared to assist you regarding your inquiries promptly. |
I do not want my fucking life insurance policy to be renewed , I need help canceling it | cancel_insurance_policy | ENROLLMENT | BCELWZ | To proceed with the cancellation of your insurance policy, please adhere to the following steps:
1. Access the {{WEBSITE_URL}} and sign in to your account.
2. Locate the {{INSURANCE_POLICY_SECTION}} tab available in your policy management area.
3. Choose the policy that you intend to terminate.
4. Click on {{CANCEL_POLICY_BUTTON}} and meticulously follow the provided instructions to finalize the cancellation process.
Should you experience any difficulties during this procedure, do not hesitate to reach out to our support team for additional guidance. |
i dont want my fucking health insurance policy could ya csncel it | cancel_insurance_policy | ENROLLMENT | BCILPQWZ | To proceed with the cancellation of your insurance policy, please adhere to the following steps:
1. Access {{WEBSITE_URL}} and log in using your credentials.
2. Go to the {{INSURANCE_POLICY_SECTION}} area located within your account settings.
3. Identify and select the specific policy you wish to cancel.
4. Click on the {{CANCEL_POLICY_BUTTON}} and follow the instructions provided on the screen to finalize the cancellation.
Should you face any complications while executing this process, do not hesitate to reach out to our support team for assistance. |
where do I change the coverage of my home insurance policy? | change_coverage | COVERAGE | BIL | To modify the coverage details of your {{INSURANCE_TYPE}} insurance policy, please adhere to the following steps:
1. Access your account on our official website at {{WEBSITE_URL}}.
2. Proceed to the {{MY_POLICIES_SECTION}} section.
3. Identify and select the {{INSURANCE_TYPE}} insurance policy you wish to amend.
4. Click on the {{CHANGE_COVERAGE_OPTION}} option available there.
5. Follow the on-screen prompts to choose your updated coverage preferences.
6. Carefully review and confirm your selected changes.
Should you face any difficulties during this process, do not hesitate to reach out to our customer support team for assistance. |
I got to change the fucking coverage of my life insurance policy, can you help me? | change_coverage | COVERAGE | BCILW | To modify the coverage of your {{INSURANCE_TYPE}} insurance policy, please adhere to the following guidelines:
1. Access your account by visiting our website at {{WEBSITE_URL}}.
2. Go to the {{MY_POLICIES_SECTION}} area.
3. Choose the {{INSURANCE_TYPE}} insurance policy you intend to adjust.
4. Click on the {{CHANGE_COVERAGE_OPTION}} option available.
5. Complete the on-screen prompts to choose your preferred coverage options.
6. Confirm and verify the changes you have made.
Should you experience any complications, do not hesitate to reach out to our customer support team for assistance. |
I can't make transfres, I need help to report a payment issue | report_payment_issue | PAYMENT | BCLMZ | Thank you for contacting us about the payment issue you are experiencing. We recognize the urgency and are here to assist you.
1. Please navigate to {{WEBSITE_URL}}.
2. Sign in to your account using your username and password.
3. Go to the {{PAYMENTS_SECTION}} section of your account.
4. Choose the {{REPORT_PAYMENT_ISSUE_OPTION}} option from the menu.
5. Complete the provided form with all necessary information and submit it.
A member of our team will review your submission and respond to you without delay. We value your understanding and cooperation during this process. |
I'm looking for a fucking travel insurance quote can uhelp me finding it | calculate_insurance_quote | QUOTE | BCEIQW | To obtain a travel insurance quote, please adhere to the following guidelines:
1. Access the {{WEBSITE_URL}}.
2. Locate the {{TRAVEL_INSURANCE_SECTION}} section.
3. Input your travel details, including destination, duration, and the number of travelers.
4. Specify any additional coverage requirements you may have.
5. Click on the {{CALCULATE_QUOTE_BUTTON}} button to retrieve your proposed quote.
Following these steps will provide you with an initial travel insurance quote tailored to the information you supplied. |
I need to talk to the insurer, could you help me? | agent | CONTACT | BCILP | To seek assistance from the insurance company, please adhere to the following guidelines:
1. Access the insurance company's official website at {{WEBSITE_URL}}.
2. Locate the {{CONTACT_US_SECTION}} section, which is generally available at the {{TOP_HOMEPAGE}}.
3. Select your preferred method of communication: telephone, email, or live chat option.
4. Follow any further instructions that are outlined for your chosen method.
It is advisable to have your policy number and personal identification available to facilitate a smooth communication process. |
I do not want my fucking life insurance poilcy, can I cancel it? | cancel_insurance_policy | ENROLLMENT | BCEILWZ | To proceed with the cancellation of your life insurance policy, please adhere to the following steps:
1. Access the {{WEBSITE_URL}} and sign in to your account.
2. Locate the {{INSURANCE_POLICY_SECTION}} within your account settings.
3. Choose the specific policy you intend to cancel.
4. Click on {{CANCEL_POLICY_BUTTON}} and adhere to the instructions provided on-screen to finalize your cancellation.
Should you encounter any difficulties during this process, do not hesitate to reach out to our support team for comprehensive assistance. |
i got to increase the fucking coverage of my health insurance policy where to do it | upgrade_coverage | COVERAGE | BCILQWZ | To enhance your coverage for your {{INSURANCE_TYPE}} insurance policy, please adhere to the following steps:
1. Access your account by visiting {{WEBSITE_URL}}.
2. Locate the {{COVERAGE_SECTION}} section within your account.
3. Identify and select the specific policy intended for the upgrade.
4. Opt for the option to {{UPGRADE_COVERAGE_OPTION}}.
5. Complete the on-screen prompts to choose your preferred coverage details.
6. Thoroughly examine the modifications and finalize the upgrade.
If you require additional assistance, do not hesitate to reach out to our customer support team. |
I would like to know more about my coverage, will you find some information? | check_coverage | COVERAGE | BCIP | To verify the specifics of your insurance coverage, please adhere to the following instructions:
1. Access the website at {{WEBSITE_URL}}.
2. Enter your account credentials including your username and password to log in.
3. Locate the {{COVERAGE_SECTION}} area within the dashboard.
4. Choose your specific insurance policy from the provided list.
5. Examine the coverage information which is detailed on the policy's information page.
Should you require any more assistance, please feel free to reach out to our customer support team by calling the designated customer service number. |
i got to schedule the payments how do i do it | schedule_payments | PAYMENT | BCIQ | To schedule your payments, please adhere to the following procedure:
1. Access your account on {{WEBSITE_URL}} with your login details.
2. Find the {{PAYMENTS_SECTION}} area within the dashboard.
3. Click on the management option for payments.
4. Select the {{SCHEDULE_PAYMENTS_OPTION}} setting available.
5. Input the relevant payment information and choose your desired payment schedule.
6. Verify all entered details and finalize your scheduled payments.
Should you face any difficulties or require additional support, please do not hesitate to reach out to our dedicated support team. |
I need to appeal a denied life insurance claim , how to do it? | appeal_denied_insurance_claim | COMPLAINTS | BCILZ | To begin the process of contesting your denied life insurance claim, please adhere to the following guidelines:
1. Carefully analyze the denial letter issued by your insurance provider to pinpoint the exact reasons for the claim denial. It is crucial to comprehend the criteria they applied in their evaluation.
2. Compile all pertinent documentation, such as medical records, invoices, and any relevant correspondence with your insurance provider. This evidence will bolster your appeal.
3. Reach out to your insurance company's customer service to obtain a formal appeal form or inquire about the established procedures for initiating an appeal.
4. Fill out the appeal form thoroughly, ensuring you provide all required information, and attach any supporting documents. Clearly articulate your reasoning for believing that the claim merits approval.
5. Dispatch the completed appeal form and accompanying documents to the specified department or email address indicated by your insurance company.
6. Follow up with your insurance provider to verify that your appeal has been received and to ask about the anticipated timeline for their response.
7. Maintain a record of all communications and documentation regarding your appeal for your records.
Should you have additional questions or require further assistance, do not hesitate to reach out, and I would be glad to support you throughout this process. |
I don't want my fucking travel insurance policy to be renewed, can I cancel it? | cancel_insurance_policy | ENROLLMENT | BCILW | To proceed with the cancellation of your insurance policy, please adhere to the following steps:
1. Access {{WEBSITE_URL}} and log in using your credentials.
2. Go to the {{INSURANCE_POLICY_SECTION}} area located within your account settings.
3. Identify and select the specific policy you intend to cancel.
4. Click on the {{CANCEL_POLICY_BUTTON}} and follow the instructions provided on the screen to finalize the cancellation.
Should you face any complications while executing this process, do not hesitate to reach out to our support team for assistance. |
I would like to see the different pet insurance policies, how to do it? | compare_insurance_policies | ENROLLMENT | BCILP | To explore various pet insurance policies available to you, please follow these steps:
1. Visit the {{WEBSITE_URL}}.
2. Navigate to the {{INSURANCE_POLICY_SECTION}} section.
3. Choose the pet insurance category for comparison.
4. Input relevant information such as your pet's breed or age for tailored results.
5. Click on the {{SEARCH_BUTTON}} to generate a list of pet insurance options you can evaluate.
Should you require further clarification or assistance, please feel free to reach out, and we will gladly provide the needed support. |
i didnt get a payment validation could i report a fucking payment issue | report_payment_issue | PAYMENT | BCIPQW | Thank you for bringing your payment validation issue to our attention. We are committed to addressing this concern efficiently.
1. To begin, please navigate to {{WEBSITE_URL}}.
2. Use your account credentials to log in.
3. Locate the {{PAYMENTS_SECTION}} within your account settings.
4. Choose the {{REPORT_PAYMENT_ISSUE_OPTION}} option provided there.
5. Complete the form with all necessary information and submit it for review.
A member of our team will assess your situation and respond promptly. We value your understanding and patience in this matter. |
I did not get a payment confirmation, would it be possible to notify of a payment problem? | report_payment_issue | PAYMENT | BCEILP | Thank you for contacting us regarding the payment confirmation issue. We recognize the urgency of addressing this situation effectively.
1. Kindly visit {{WEBSITE_URL}}.
2. Enter your login details to access your account.
3. Proceed to the {{PAYMENTS_SECTION}} section for relevant information.
4. Click on the {{REPORT_PAYMENT_ISSUE_OPTION}} option available.
5. Complete the form with all necessary information and submit it for processing.
A member of our team will evaluate your submission and respond without delay. We value your understanding and cooperation during this process. |
can you help me to sppeak with the insurance company? | agent | CONTACT | BILZ | To reach out to the insurance provider for support, please adhere to these guidelines:
1. Access the main website of the insurance provider at {{WEBSITE_URL}}.
2. Locate the {{CONTACT_US_SECTION}} segment, which is generally available at the {{TOP_HOMEPAGE}}.
3. Select your desired method of communication: telephone, email, or instant messaging.
4. Follow any further directives specified for your chosen communication method.
It is advisable to have your policy details and identification documents handy to facilitate the consultation process. |
I need information about your personal data protection policy, how could I find it? | general_information | GENERAL_INFORMATION | BCI | For detailed information regarding our personal data protection policy, please visit {{WEBSITE_URL}} or reach out to our dedicated customer support team.
1. Access {{WEBSITE_URL}}.
2. Locate the {{INFORMATION_SECTION}} section.
3. Select the personal data protection policy link for in-depth details.
Our customer support team is readily available to provide assistance regarding any inquiries you may have. |
I have to see my home insurance, can you help me? | information_home_insurance | HOME_INSURANCE | BCIL | To access comprehensive details about your home insurance policy, please adhere to the following instructions:
1. Go to the {{WEBSITE_URL}}.
2. Use your login details to access your account.
3. From the main menu, locate the {{HOME_INSURANCE_SECTION}} section.
4. Click on your policy number to review the detailed information.
Should you require any additional support, do not hesitate to reach out to our customer service team through the {{HELP_SECTION}} found on {{WEBSITE_URL}}. |
wanna talk to my fucking insurance representative where could i do it | insurance_representative | CONTACT | BCIPQW | To facilitate your communication with your insurance representative, please adhere to the following steps:
1. Access the {{WEBSITE_URL}} and log in using your credentials.
2. Proceed to the {{CUSTOMER_SUPPORT_SECTION}} section for further guidance.
3. Identify the contact information available, which typically includes phone numbers and email addresses specific to insurance representatives.
4. There may also be an option integrated into the website to arrange a call or request a callback from an insurance representative.
Should you need additional assistance, do not hesitate to let me know, and I will gladly offer further support. |
I'm not happy with the service I'd like to submit fucking consumer complaints | file_complaint | COMPLAINTS | BCELMPQW | To file a complaint regarding your experience with our insurance services, please adhere to the steps outlined below:
1. Access our official webpage at {{WEBSITE_URL}}.
2. Locate the {{CUSTOMER_SUPPORT_SECTION}} within the site.
3. Choose {{FILE_COMPLAINT_OPTION}} from the list provided.
4. Complete the complaint form, ensuring to include your policy number, details of the grievance, and any relevant documents.
5. Verify all entered information for correctness.
6. Submit your complaint by clicking on the {{SUBMIT_BUTTON}}.
Upon submission, a confirmation email will be sent to you, which includes a reference number for monitoring your complaint's progress. Our customer service team will respond to you within {{TIME_FRAME}}. |
I'd like to see the coverage of my pet insurance policy, help me | check_coverage | COVERAGE | BCLPZ | To review the coverage details of your pet insurance policy, please follow the steps outlined below:
1. Access the {{WEBSITE_URL}}.
2. Enter your credentials to log into your account.
3. Locate the {{COVERAGE_SECTION}} within the site.
4. Choose your specific pet insurance policy from the available options.
5. Examine the relevant coverage information displayed on the policy details page.
If you require additional support, please feel free to reach out to our customer service by calling the designated support number. |
I want to dispute an invoice, how to do it? | dispute_invoice | COMPLAINTS | BCI | To formally dispute an invoice, please follow the outlined procedure below:
1. Access our website at {{WEBSITE_URL}}.
2. Sign in to your account with your registered credentials.
3. Go to the {{BILLING_SECTION}} section available in your account.
4. Identify the invoice which you wish to contest.
5. Select the {{DISPUTE_OPTION}} link corresponding to that invoice.
6. Fill out the dispute form with all pertinent information and submit your request.
After you have submitted your dispute, our team will evaluate the information and may contact you for further clarification if required. |
I haev to check my payments to the auto insurance company, where can I do it? | check_payments | PAYMENT | BCIZ | To check your payments to the {{INSURANCE_TYPE}} insurance company, please follow these steps:
1. Access the official website at {{WEBSITE_URL}}.
2. Enter your login credentials in the designated fields.
3. Select the {{PAYMENTS_SECTION}} section from the main menu.
4. Choose the {{PAYMENTS_OPTION}} option to review your payment details.
If you experience any difficulties, do not hesitate to reach out to customer support for assistance. |
i want help seeing the fucking status of my home insurance claim | track_claim | CLAIMS | BLQW | To assist you in tracking the status of your home insurance claim, please follow these detailed instructions:
1. Access the {{WEBSITE_URL}} online portal.
2. Enter your login information to access your account.
3. Find the {{CLAIM_SECTION}} area on the dashboard.
4. Choose the claim you are interested in monitoring.
5. Check the latest status along with any relevant information regarding your claim.
If you require further assistance or have additional inquiries, do not hesitate to reach out to our customer support team. |
i got to increase the ocverage of my auto insurance policy i need assistance | upgrade_coverage | COVERAGE | BCLQZ | To enhance your coverage for your {{INSURANCE_TYPE}} insurance policy, please adhere to the following steps:
1. Access your account by visiting {{WEBSITE_URL}}.
2. Locate the {{COVERAGE_SECTION}} section within your account.
3. Identify and select the policy you intend to upgrade.
4. Opt for the option to {{UPGRADE_COVERAGE_OPTION}}.
5. Proceed with the on-screen directions to customize your new coverage selections.
6. Assess the modifications made and finalize the upgrade.
Should you require further assistance, do not hesitate to reach out to our customer support team for prompt help. |
I have to check my fucking home insurance, will you help me? | information_home_insurance | HOME_INSURANCE | BCIPW | To obtain further details regarding your home insurance policy, please adhere to the following guidelines:
1. Access the website at {{WEBSITE_URL}}.
2. Sign in to your account using the assigned login details.
3. From the main menu, click on the {{HOME_INSURANCE_SECTION}} section.
4. Choose your specific policy number to access comprehensive information.
If you require additional support, do not hesitate to reach out to our customer service team through the {{HELP_SECTION}} available on {{WEBSITE_URL}}. |
ned to upgrade the coverage of my auto insurance policy will uhelp me | upgrade_coverage | COVERAGE | BCILPQZ | To enhance your coverage for your {{INSURANCE_TYPE}} insurance policy, please adhere to the following steps:
1. Access your account at {{WEBSITE_URL}}.
2. Locate the {{COVERAGE_SECTION}} section on the dashboard.
3. Identify the specific policy you wish to improve.
4. Opt for the {{UPGRADE_COVERAGE_OPTION}} feature.
5. Follow the instructions provided on the screen to select your preferred coverage enhancements.
6. Examine the modifications and finalize the coverage upgrade.
Should you have any additional inquiries, do not hesitate to reach out to our customer support team for further assistance. |
need to check the different health insurznce policies could ya help me | compare_insurance_policies | ENROLLMENT | BCILPQZ | To compare various health insurance policies effectively, please follow the steps outlined below.
1. Access the website at {{WEBSITE_URL}}.
2. Locate the {{INSURANCE_POLICY_SECTION}} section on the homepage.
3. Choose the health insurance policy category that aligns with your requirements.
4. Provide necessary information such as your medical needs or preferred coverage levels.
5. Press the {{SEARCH_BUTTON}} to view a comprehensive list of policies for your comparison.
Should you require any further assistance during this process, do not hesitate to reach out, and we will gladly offer our support. |
I got to make a fucking transfer, where could I do it? | pay | PAYMENT | BCILPW | To initiate a payment, please follow the outlined steps below:
1. Please access our website at {{WEBSITE_URL}} and log into your account securely.
2. Proceed to the {{PAY_SECTION}} area once you are logged in.
3. Choose the specific payment type you intend to execute.
4. Input all necessary payment information accurately to avoid any errors.
5. Validate the payment details and wait for the confirmation notification to verify the transaction.
If you require further clarification or assistance, we encourage you to reach out to our support team for help. |
how could i pay by credit card | payment_methods | PAYMENT | BIPQ | To complete your insurance payment using a credit card, please adhere to these guidelines:
1. Access {{WEBSITE_URL}} and log into your personal account.
2. Proceed to the {{PAYMENTS_SECTION}} area of your dashboard.
3. Click on the {{PAYMENT_METHODS_OPTION}} option to view available payment methods.
4. Select {{CREDIT_CARD}} as your chosen method for payment.
5. Input your {{CREDIT_CARD_DETAILS}} carefully and finalize the transaction.
If you require any further assistance, do not hesitate to contact our customer support team. |
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in Data Studio
Bitext Retail Banking LLM Chatbot with Splits
This repository contains the train / validation / test splits derived from the original bitext/Bitext-insurance-llm-chatbot-training-dataset.
The splits are approximately class-balanced with respect to both category and intent, and follow:
train– 80%validation– 10%test– 10%
Original Dataset
See the full dataset here:
https://huggingface.co/datasets/bitext/Bitext-insurance-llm-chatbot-training-dataset
This dataset and these splits use the same license as the original dataset.
Use
from datasets import load_dataset
ds = load_dataset("sohamb37lexsi/bitext-insurance-llm-chatbot-official-splits")
print(ds)
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