text stringlengths 32 158 | label stringclasses 16 values |
|---|---|
My account is stuck in pending mode because the verification link didn't work out | SIGNUP_VERIFICATION_ISSUE |
Verification not working. The link expired after 24 hours and it won't let me try again | SIGNUP_VERIFICATION_ISSUE |
I never got a verification email. Can you resend one, please? | SIGNUP_VERIFICATION_ISSUE |
The verification process is taking too long. Please assist with that. | SIGNUP_VERIFICATION_ISSUE |
My account was stuck in pending mode because of some technical issue. | SIGNUP_VERIFICATION_ISSUE |
The email bounced back with an error message saying it's not a valid email address. | SIGNUP_VERIFICATION_ISSUE |
Verification not working for some reason. Can someone help me out, please? | SIGNUP_VERIFICATION_ISSUE |
Help! I'm trying to cancel my subscription but your website won't let me. | UN_CATEGORIZED |
I got an email saying my account was suspended, can you help me figure out why? | UN_CATEGORIZED |
My package arrived damaged. What do I need to do now? | UN_CATEGORIZED |
I forgot my password and now the system says I don't exist | UN_CATEGORIZED |
Why did my credit card get charged twice? That's crazy! | UN_CATEGORIZED |
Can someone please look into this issue with my order number #12345? | UN_CATEGORIZED |
I'm having trouble logging in. My username is 'john' and pw is 'password' | UN_CATEGORIZED |
Your app crashed on me again! What's going on, guys? | UN_CATEGORIZED |
Is there a way to update my shipping address after I've placed an order? | UN_CATEGORIZED |
What do I need to return this defective product? | UN_CATEGORIZED |
My account got hacked and now all my info is gone. Help! | UN_CATEGORIZED |
I accidentally purchased the wrong size. Can you exchange it for me? | UN_CATEGORIZED |
I'm trying to track my package but your website says 'not found'. | UN_CATEGORIZED |
Can you explain what these weird charges are on my statement? | UN_CATEGORIZED |
Why did I get an email saying my payment failed, when it didn't? | UN_CATEGORIZED |
My order got lost in transit! What do I need to do now? | UN_CATEGORIZED |
Your customer support chat kept disconnecting me. Frustrating! | UN_CATEGORIZED |
I bought this item 3 months ago and it just stopped working | UN_CATEGORIZED |
Can you fix the issue with your website not loading on my phone? | UN_CATEGORIZED |
Why did you guys stop offering free returns? That was a big deal for me. | UN_CATEGORIZED |
I tried to cancel my order, but the option is greyed out. Help! | UN_CATEGORIZED |
My package arrived late and I need a refund. Can you help? | UN_CATEGORIZED |
I'm having trouble reaching customer support via chat or phone | UN_CATEGORIZED |
Can you explain why my credit card info was stored incorrectly? | UN_CATEGORIZED |
Why did your app update delete all my saved login credentials? | UN_CATEGORIZED |
What do I need to do if I accidentally ordered the wrong thing? | UN_CATEGORIZED |
My account says it's been deactivated, but I don't know why. | UN_CATEGORIZED |
I'm trying to make a return, but your website is saying it's expired | UN_CATEGORIZED |
Can you help me with this weird discrepancy on my bill? | UN_CATEGORIZED |
Why did you guys stop offering price matching? That was a big perk. | UN_CATEGORIZED |
I tried to use the promo code, but it didn't work. Can you fix it? | UN_CATEGORIZED |
My credit card got declined and now I'm stuck in limbo | UN_CATEGORIZED |
I need help with an issue that's not showing up in your system | UN_CATEGORIZED |
Can you explain why my account is saying 'expired' when it's not? | UN_CATEGORIZED |
Why did your website keep asking me to sign back in? | UN_CATEGORIZED |
I bought this item and it broke after 2 uses. Help! | UN_CATEGORIZED |
My order got delayed and now I'm missing out on a sale. | UN_CATEGORIZED |
I need help with an issue that's been ongoing for weeks | UN_CATEGORIZED |
Can you look into this weird charge on my statement? | UN_CATEGORIZED |
What do I need to do if I accidentally entered the wrong shipping address? | UN_CATEGORIZED |
Why did your chat support keep telling me to 'wait' and then hang up? | UN_CATEGORIZED |
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