taresh18/turn-detection-jess-5k · Datasets at Hugging Face

conversation_history stringclasses 951 values	current_utterance stringlengths 3 515	label stringclasses 2 values
[{"role": "assistant", "content": "Great, to get started, I’ll just need to verify your account. Could you please tell me the mobile number you have registered with us?"}]	Sure, it’s zero four	INCOMPLETE
[{"role": "assistant", "content": "Great, to get started, I’ll just need to verify your account. Could you please tell me the mobile number you have registered with us?"}]	Sure, it’s zero four one six, uh,	INCOMPLETE
[{"role": "assistant", "content": "Great, to get started, I’ll just need to verify your account. Could you please tell me the mobile number you have registered with us?"}]	Sure, it’s zero four one six, uh, five three	INCOMPLETE
[{"role": "assistant", "content": "Great, to get started, I’ll just need to verify your account. Could you please tell me the mobile number you have registered with us?"}]	Sure, it’s zero four one six, uh, five three nine, eight...	INCOMPLETE
[{"role": "assistant", "content": "Great, to get started, I’ll just need to verify your account. Could you please tell me the mobile number you have registered with us?"}]	Sure, it’s zero four one six, uh, five three nine, eight two four.	COMPLETE
[{"role": "assistant", "content": "Great, to get started, I’ll just need to verify your account. Could you please tell me the mobile number you have registered with us?"}, {"role": "user", "content": "Sure, it’s zero four one six, uh, five three nine, eight two four."}, {"role": "assistant", "content": "Thanks for that. So, I have zero-four-one-six-five-three-nine-eight-two-four. Is that right?"}]	Yeah, that’s correct.	COMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. For security, can you please provide your customer reference number? It should be two letters followed by five numbers."}]	Sure, it's T for Tango,	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. For security, can you please provide your customer reference number? It should be two letters followed by five numbers."}]	Sure, it's T for Tango, P for Peter,	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. For security, can you please provide your customer reference number? It should be two letters followed by five numbers."}]	Sure, it's T for Tango, P for Peter, then three, one,	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. For security, can you please provide your customer reference number? It should be two letters followed by five numbers."}]	Sure, it's T for Tango, P for Peter, then three, one, six, four...	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. For security, can you please provide your customer reference number? It should be two letters followed by five numbers."}]	Sure, it's T for Tango, P for Peter, then three, one, six, four, two.	COMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. For security, can you please provide your customer reference number? It should be two letters followed by five numbers."}, {"role": "user", "content": "Sure, it's T for Tango, P for Peter, then three, one, six, four, two."}, {"role": "assistant", "content": "Thank you. Just to confirm, that's T for Tango, P for Peter, three, one, six, four, two. Is that correct?"}]	Yep,	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. For security, can you please provide your customer reference number? It should be two letters followed by five numbers."}, {"role": "user", "content": "Sure, it's T for Tango, P for Peter, then three, one, six, four, two."}, {"role": "assistant", "content": "Thank you. Just to confirm, that's T for Tango, P for Peter, three, one, six, four, two. Is that correct?"}]	Yep, that's right.	COMPLETE
[{"role": "assistant", "content": "Thank you, we're almost finished with your verification. For the final step, could you please state your date of birth in full words?"}]	Sure, it's the fifth of,	INCOMPLETE
[{"role": "assistant", "content": "Thank you, we're almost finished with your verification. For the final step, could you please state your date of birth in full words?"}]	Sure, it's the fifth of, uh,	INCOMPLETE
[{"role": "assistant", "content": "Thank you, we're almost finished with your verification. For the final step, could you please state your date of birth in full words?"}]	Sure, it's the fifth of, uh, November nineteen	INCOMPLETE
[{"role": "assistant", "content": "Thank you, we're almost finished with your verification. For the final step, could you please state your date of birth in full words?"}]	Sure, it's the fifth of, uh, November nineteen ninety.	COMPLETE
[{"role": "assistant", "content": "Thank you, we're almost finished with your verification. For the final step, could you please state your date of birth in full words?"}, {"role": "user", "content": "Sure, it's the fifth of, uh, November nineteen ninety."}, {"role": "assistant", "content": "Thank you. Just to confirm, your date of birth is the fifth of November, nineteen ninety. Is that correct?"}]	Yes, that's right.	COMPLETE
[{"role": "assistant", "content": "Could I please confirm your current residential address, including the postcode?"}]	Sure, it's 18 Oakridge Street,	INCOMPLETE
[{"role": "assistant", "content": "Could I please confirm your current residential address, including the postcode?"}]	Sure, it's 18 Oakridge Street, Melville,	INCOMPLETE
[{"role": "assistant", "content": "Could I please confirm your current residential address, including the postcode?"}]	Sure, it's 18 Oakridge Street, Melville, um,	INCOMPLETE
[{"role": "assistant", "content": "Could I please confirm your current residential address, including the postcode?"}]	Sure, it's 18 Oakridge Street, Melville, um, the postcode is six one five,	INCOMPLETE
[{"role": "assistant", "content": "Could I please confirm your current residential address, including the postcode?"}]	Sure, it's 18 Oakridge Street, Melville, um, the postcode is six one five, wait, sorry, six one...	INCOMPLETE
[{"role": "assistant", "content": "Could I please confirm your current residential address, including the postcode?"}]	Sure, it's 18 Oakridge Street, Melville, um, the postcode is six one five, wait, sorry, six one five...	INCOMPLETE
[{"role": "assistant", "content": "Could I please confirm your current residential address, including the postcode?"}]	Sure, it's 18 Oakridge Street, Melville, um, the postcode is six one five, wait, sorry, six one five six.	COMPLETE
[{"role": "assistant", "content": "Could I please confirm your current residential address, including the postcode?"}, {"role": "user", "content": "Sure, it's 18 Oakridge Street, Melville, um, the postcode is six one five, wait, sorry, six one five six."}, {"role": "assistant", "content": "Thank you. So that's 18 Oakridge Street, Melville, postcode six one five six. Did I get that right?"}]	Yeah, that's right.	COMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]	Yeah,	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]	Yeah, it's KT	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]	Yeah, it's KT4	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]	Yeah, it's KT48	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]	Yeah, it's KT482	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]	Yeah, it's KT4821	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]	Yeah, it's KT48219.	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]	Yeah, it's KT48219. Do you need	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]	Yeah, it's KT48219. Do you need my email	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]	Yeah, it's KT48219. Do you need my email as well?	COMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]	Sure, it's j.morris	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]	Sure, it's j.morris at bigpond	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]	Sure, it's j.morris at bigpond dot	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]	Sure, it's j.morris at bigpond dot com	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]	Sure, it's j.morris at bigpond dot com dot	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]	Sure, it's j.morris at bigpond dot com dot au.	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]	Sure, it's j.morris at bigpond dot com dot au. J,	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]	Sure, it's j.morris at bigpond dot com dot au. J, full stop,	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]	Sure, it's j.morris at bigpond dot com dot au. J, full stop, M-	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]	Sure, it's j.morris at bigpond dot com dot au. J, full stop, M-O-	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]	Sure, it's j.morris at bigpond dot com dot au. J, full stop, M-O-R-	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]	Sure, it's j.morris at bigpond dot com dot au. J, full stop, M-O-R-R-	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]	Sure, it's j.morris at bigpond dot com dot au. J, full stop, M-O-R-R-I-	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]	Sure, it's j.morris at bigpond dot com dot au. J, full stop, M-O-R-R-I-S.	COMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}, {"role": "user", "content": "Sure, it's j.morris at bigpond dot com dot au. J, full stop, M-O-R-R-I-S."}, {"role": "assistant", "content": "Thank you for spelling that. Just to confirm: J, full stop, M-O-R-R-I-S, at bigpond dot com dot au. Is that correct?"}]	Yeah,	INCOMPLETE
[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}, {"role": "user", "content": "Sure, it's j.morris at bigpond dot com dot au. J, full stop, M-O-R-R-I-S."}, {"role": "assistant", "content": "Thank you for spelling that. Just to confirm: J, full stop, M-O-R-R-I-S, at bigpond dot com dot au. Is that correct?"}]	Yeah, that's right.	COMPLETE
[]	Hi,	INCOMPLETE
[]	Hi, can you check my account?	INCOMPLETE
[]	Hi, can you check my account? Um,	INCOMPLETE
[]	Hi, can you check my account? Um, I just want to know	INCOMPLETE
[]	Hi, can you check my account? Um, I just want to know my balance	INCOMPLETE
[]	Hi, can you check my account? Um, I just want to know my balance.	COMPLETE
[{"role": "user", "content": "Hi, can you check my account? Um, I just want to know my balance."}, {"role": "assistant", "content": "Absolutely, I can help you with that. To bring up your account details, could you please provide your customer reference number or your mobile number?"}]	Mobile.	INCOMPLETE
[{"role": "user", "content": "Hi, can you check my account? Um, I just want to know my balance."}, {"role": "assistant", "content": "Absolutely, I can help you with that. To bring up your account details, could you please provide your customer reference number or your mobile number?"}]	Mobile. It's zero four	INCOMPLETE
[{"role": "user", "content": "Hi, can you check my account? Um, I just want to know my balance."}, {"role": "assistant", "content": "Absolutely, I can help you with that. To bring up your account details, could you please provide your customer reference number or your mobile number?"}]	Mobile. It's zero four one six,	INCOMPLETE
[{"role": "user", "content": "Hi, can you check my account? Um, I just want to know my balance."}, {"role": "assistant", "content": "Absolutely, I can help you with that. To bring up your account details, could you please provide your customer reference number or your mobile number?"}]	Mobile. It's zero four one six, two double five,	INCOMPLETE
[{"role": "user", "content": "Hi, can you check my account? Um, I just want to know my balance."}, {"role": "assistant", "content": "Absolutely, I can help you with that. To bring up your account details, could you please provide your customer reference number or your mobile number?"}]	Mobile. It's zero four one six, two double five, nine eight...	INCOMPLETE
[{"role": "user", "content": "Hi, can you check my account? Um, I just want to know my balance."}, {"role": "assistant", "content": "Absolutely, I can help you with that. To bring up your account details, could you please provide your customer reference number or your mobile number?"}]	Mobile. It's zero four one six, two double five, nine eight two four.	COMPLETE
[{"role": "user", "content": "Hi, can you check my account? Um, I just want to know my balance."}, {"role": "assistant", "content": "Absolutely, I can help you with that. To bring up your account details, could you please provide your customer reference number or your mobile number?"}, {"role": "user", "content": "Mobile. It's zero four one six, two double five, nine eight two four."}, {"role": "assistant", "content": "Thank you. Just confirming, that's zero-four-one-six, two-five-five, nine-eight-two-four. Is that correct?"}]	Yep, that's right.	COMPLETE
[{"role": "assistant", "content": "To verify your account, I'll need both your customer reference number and the email address linked to your account. Could you please give me those details when you're ready?"}]	Yeah, sure.	INCOMPLETE
[{"role": "assistant", "content": "To verify your account, I'll need both your customer reference number and the email address linked to your account. Could you please give me those details when you're ready?"}]	Yeah, sure. My email's emma.james	INCOMPLETE
[{"role": "assistant", "content": "To verify your account, I'll need both your customer reference number and the email address linked to your account. Could you please give me those details when you're ready?"}]	Yeah, sure. My email's emma.james at bigpond	INCOMPLETE
[{"role": "assistant", "content": "To verify your account, I'll need both your customer reference number and the email address linked to your account. Could you please give me those details when you're ready?"}]	Yeah, sure. My email's emma.james at bigpond dot com	INCOMPLETE
[{"role": "assistant", "content": "To verify your account, I'll need both your customer reference number and the email address linked to your account. Could you please give me those details when you're ready?"}]	Yeah, sure. My email's emma.james at bigpond dot com dot	INCOMPLETE
[{"role": "assistant", "content": "To verify your account, I'll need both your customer reference number and the email address linked to your account. Could you please give me those details when you're ready?"}]	Yeah, sure. My email's emma.james at bigpond dot com dot au,	INCOMPLETE
[{"role": "assistant", "content": "To verify your account, I'll need both your customer reference number and the email address linked to your account. Could you please give me those details when you're ready?"}]	Yeah, sure. My email's emma.james at bigpond dot com dot au, and the reference is	INCOMPLETE
[{"role": "assistant", "content": "To verify your account, I'll need both your customer reference number and the email address linked to your account. Could you please give me those details when you're ready?"}]	Yeah, sure. My email's emma.james at bigpond dot com dot au, and the reference is QF	INCOMPLETE
[{"role": "assistant", "content": "To verify your account, I'll need both your customer reference number and the email address linked to your account. Could you please give me those details when you're ready?"}]	Yeah, sure. My email's emma.james at bigpond dot com dot au, and the reference is QF4	INCOMPLETE
[{"role": "assistant", "content": "To verify your account, I'll need both your customer reference number and the email address linked to your account. Could you please give me those details when you're ready?"}]	Yeah, sure. My email's emma.james at bigpond dot com dot au, and the reference is QF44	INCOMPLETE
[{"role": "assistant", "content": "To verify your account, I'll need both your customer reference number and the email address linked to your account. Could you please give me those details when you're ready?"}]	Yeah, sure. My email's emma.james at bigpond dot com dot au, and the reference is QF449	INCOMPLETE
[{"role": "assistant", "content": "To verify your account, I'll need both your customer reference number and the email address linked to your account. Could you please give me those details when you're ready?"}]	Yeah, sure. My email's emma.james at bigpond dot com dot au, and the reference is QF4498	INCOMPLETE
[{"role": "assistant", "content": "To verify your account, I'll need both your customer reference number and the email address linked to your account. Could you please give me those details when you're ready?"}]	Yeah, sure. My email's emma.james at bigpond dot com dot au, and the reference is QF44982.	COMPLETE
[{"role": "assistant", "content": "To verify your account, I'll need both your customer reference number and the email address linked to your account. Could you please give me those details when you're ready?"}, {"role": "user", "content": "Yeah, sure. My email's emma.james at bigpond dot com dot au, and the reference is QF44982."}, {"role": "assistant", "content": "Thank you, just to confirm, that's e-m-m-a dot j-a-m-e-s at b-i-g-p-o-n-d dot c-o-m dot a-u, and your reference number is Q-F-four-four-nine-eight-two. Is that all correct?"}]	Yep, that's right.	COMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}]	Yeah,	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}]	Yeah, it's X	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}]	Yeah, it's XT	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}]	Yeah, it's XT6	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}]	Yeah, it's XT67	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}]	Yeah, it's XT678	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}]	Yeah, it's XT6789	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}]	Yeah, it's XT67890.	COMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}, {"role": "user", "content": "Yeah, it's XT67890."}, {"role": "assistant", "content": "Thank you. And for security, can you confirm your full date of birth for me?"}]	The fifteenth of	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}, {"role": "user", "content": "Yeah, it's XT67890."}, {"role": "assistant", "content": "Thank you. And for security, can you confirm your full date of birth for me?"}]	The fifteenth of March	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}, {"role": "user", "content": "Yeah, it's XT67890."}, {"role": "assistant", "content": "Thank you. And for security, can you confirm your full date of birth for me?"}]	The fifteenth of March nineteen	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}, {"role": "user", "content": "Yeah, it's XT67890."}, {"role": "assistant", "content": "Thank you. And for security, can you confirm your full date of birth for me?"}]	The fifteenth of March nineteen eighty	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}, {"role": "user", "content": "Yeah, it's XT67890."}, {"role": "assistant", "content": "Thank you. And for security, can you confirm your full date of birth for me?"}]	The fifteenth of March nineteen eighty-five.	COMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}, {"role": "user", "content": "Yeah, it's XT67890."}, {"role": "assistant", "content": "Thank you. And for security, can you confirm your full date of birth for me?"}, {"role": "user", "content": "The fifteenth of March nineteen eighty-five."}, {"role": "assistant", "content": "Great, thank you. Now, what’s your new BSB and account number?"}]	Sure, BSB is zero six two,	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}, {"role": "user", "content": "Yeah, it's XT67890."}, {"role": "assistant", "content": "Thank you. And for security, can you confirm your full date of birth for me?"}, {"role": "user", "content": "The fifteenth of March nineteen eighty-five."}, {"role": "assistant", "content": "Great, thank you. Now, what’s your new BSB and account number?"}]	Sure, BSB is zero six two, um, sorry,	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}, {"role": "user", "content": "Yeah, it's XT67890."}, {"role": "assistant", "content": "Thank you. And for security, can you confirm your full date of birth for me?"}, {"role": "user", "content": "The fifteenth of March nineteen eighty-five."}, {"role": "assistant", "content": "Great, thank you. Now, what’s your new BSB and account number?"}]	Sure, BSB is zero six two, um, sorry, that's zero six	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}, {"role": "user", "content": "Yeah, it's XT67890."}, {"role": "assistant", "content": "Thank you. And for security, can you confirm your full date of birth for me?"}, {"role": "user", "content": "The fifteenth of March nineteen eighty-five."}, {"role": "assistant", "content": "Great, thank you. Now, what’s your new BSB and account number?"}]	Sure, BSB is zero six two, um, sorry, that's zero six five	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}, {"role": "user", "content": "Yeah, it's XT67890."}, {"role": "assistant", "content": "Thank you. And for security, can you confirm your full date of birth for me?"}, {"role": "user", "content": "The fifteenth of March nineteen eighty-five."}, {"role": "assistant", "content": "Great, thank you. Now, what’s your new BSB and account number?"}]	Sure, BSB is zero six two, um, sorry, that's zero six five two	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}, {"role": "user", "content": "Yeah, it's XT67890."}, {"role": "assistant", "content": "Thank you. And for security, can you confirm your full date of birth for me?"}, {"role": "user", "content": "The fifteenth of March nineteen eighty-five."}, {"role": "assistant", "content": "Great, thank you. Now, what’s your new BSB and account number?"}]	Sure, BSB is zero six two, um, sorry, that's zero six five two one	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}, {"role": "user", "content": "Yeah, it's XT67890."}, {"role": "assistant", "content": "Thank you. And for security, can you confirm your full date of birth for me?"}, {"role": "user", "content": "The fifteenth of March nineteen eighty-five."}, {"role": "assistant", "content": "Great, thank you. Now, what’s your new BSB and account number?"}]	Account number is three five eight nine,	INCOMPLETE
[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. To get started with updating your banking details, I’ll just need to verify your account. Could you please tell me your customer reference number or your mobile number?"}, {"role": "user", "content": "Yeah, it's XT67890."}, {"role": "assistant", "content": "Thank you. And for security, can you confirm your full date of birth for me?"}, {"role": "user", "content": "The fifteenth of March nineteen eighty-five."}, {"role": "assistant", "content": "Great, thank you. Now, what’s your new BSB and account number?"}]	Account number is three five eight nine, oh, actually, that's three five	INCOMPLETE

[{"role": "assistant", "content": "Great, to get started, I’ll just need to verify your account. Could you please tell me the mobile number you have registered with us?"}]

Sure, it’s zero four

INCOMPLETE

[{"role": "assistant", "content": "Great, to get started, I’ll just need to verify your account. Could you please tell me the mobile number you have registered with us?"}]

Sure, it’s zero four one six, uh,

INCOMPLETE

[{"role": "assistant", "content": "Great, to get started, I’ll just need to verify your account. Could you please tell me the mobile number you have registered with us?"}]

Sure, it’s zero four one six, uh, five three

INCOMPLETE

[{"role": "assistant", "content": "Great, to get started, I’ll just need to verify your account. Could you please tell me the mobile number you have registered with us?"}]

Sure, it’s zero four one six, uh, five three nine, eight...

INCOMPLETE

[{"role": "assistant", "content": "Great, to get started, I’ll just need to verify your account. Could you please tell me the mobile number you have registered with us?"}]

Sure, it’s zero four one six, uh, five three nine, eight two four.

COMPLETE

[{"role": "assistant", "content": "Great, to get started, I’ll just need to verify your account. Could you please tell me the mobile number you have registered with us?"}, {"role": "user", "content": "Sure, it’s zero four one six, uh, five three nine, eight two four."}, {"role": "assistant", "content": "Thanks for that. So, I have zero-four-one-six-five-three-nine-eight-two-four. Is that right?"}]

Yeah, that’s correct.

COMPLETE

[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. For security, can you please provide your customer reference number? It should be two letters followed by five numbers."}]

Sure, it's T for Tango,

INCOMPLETE

[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. For security, can you please provide your customer reference number? It should be two letters followed by five numbers."}]

Sure, it's T for Tango, P for Peter,

INCOMPLETE

[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. For security, can you please provide your customer reference number? It should be two letters followed by five numbers."}]

Sure, it's T for Tango, P for Peter, then three, one,

INCOMPLETE

[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. For security, can you please provide your customer reference number? It should be two letters followed by five numbers."}]

Sure, it's T for Tango, P for Peter, then three, one, six, four...

INCOMPLETE

[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. For security, can you please provide your customer reference number? It should be two letters followed by five numbers."}]

Sure, it's T for Tango, P for Peter, then three, one, six, four, two.

COMPLETE

[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. For security, can you please provide your customer reference number? It should be two letters followed by five numbers."}, {"role": "user", "content": "Sure, it's T for Tango, P for Peter, then three, one, six, four, two."}, {"role": "assistant", "content": "Thank you. Just to confirm, that's T for Tango, P for Peter, three, one, six, four, two. Is that correct?"}]

Yep,

INCOMPLETE

[{"role": "assistant", "content": "Thanks for calling Sky Credit Group. For security, can you please provide your customer reference number? It should be two letters followed by five numbers."}, {"role": "user", "content": "Sure, it's T for Tango, P for Peter, then three, one, six, four, two."}, {"role": "assistant", "content": "Thank you. Just to confirm, that's T for Tango, P for Peter, three, one, six, four, two. Is that correct?"}]

Yep, that's right.

COMPLETE

[{"role": "assistant", "content": "Thank you, we're almost finished with your verification. For the final step, could you please state your date of birth in full words?"}]

Sure, it's the fifth of,

INCOMPLETE

[{"role": "assistant", "content": "Thank you, we're almost finished with your verification. For the final step, could you please state your date of birth in full words?"}]

Sure, it's the fifth of, uh,

INCOMPLETE

[{"role": "assistant", "content": "Thank you, we're almost finished with your verification. For the final step, could you please state your date of birth in full words?"}]

Sure, it's the fifth of, uh, November nineteen

INCOMPLETE

[{"role": "assistant", "content": "Thank you, we're almost finished with your verification. For the final step, could you please state your date of birth in full words?"}]

Sure, it's the fifth of, uh, November nineteen ninety.

COMPLETE

[{"role": "assistant", "content": "Thank you, we're almost finished with your verification. For the final step, could you please state your date of birth in full words?"}, {"role": "user", "content": "Sure, it's the fifth of, uh, November nineteen ninety."}, {"role": "assistant", "content": "Thank you. Just to confirm, your date of birth is the fifth of November, nineteen ninety. Is that correct?"}]

Yes, that's right.

COMPLETE

[{"role": "assistant", "content": "Could I please confirm your current residential address, including the postcode?"}]

Sure, it's 18 Oakridge Street,

INCOMPLETE

[{"role": "assistant", "content": "Could I please confirm your current residential address, including the postcode?"}]

Sure, it's 18 Oakridge Street, Melville,

INCOMPLETE

[{"role": "assistant", "content": "Could I please confirm your current residential address, including the postcode?"}]

Sure, it's 18 Oakridge Street, Melville, um,

INCOMPLETE

[{"role": "assistant", "content": "Could I please confirm your current residential address, including the postcode?"}]

Sure, it's 18 Oakridge Street, Melville, um, the postcode is six one five,

INCOMPLETE

[{"role": "assistant", "content": "Could I please confirm your current residential address, including the postcode?"}]

Sure, it's 18 Oakridge Street, Melville, um, the postcode is six one five, wait, sorry, six one...

INCOMPLETE

[{"role": "assistant", "content": "Could I please confirm your current residential address, including the postcode?"}]

Sure, it's 18 Oakridge Street, Melville, um, the postcode is six one five, wait, sorry, six one five...

INCOMPLETE

[{"role": "assistant", "content": "Could I please confirm your current residential address, including the postcode?"}]

Sure, it's 18 Oakridge Street, Melville, um, the postcode is six one five, wait, sorry, six one five six.

COMPLETE

[{"role": "assistant", "content": "Could I please confirm your current residential address, including the postcode?"}, {"role": "user", "content": "Sure, it's 18 Oakridge Street, Melville, um, the postcode is six one five, wait, sorry, six one five six."}, {"role": "assistant", "content": "Thank you. So that's 18 Oakridge Street, Melville, postcode six one five six. Did I get that right?"}]

Yeah, that's right.

COMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]

Yeah,

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]

Yeah, it's KT

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]

Yeah, it's KT4

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]

Yeah, it's KT48

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]

Yeah, it's KT482

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]

Yeah, it's KT4821

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]

Yeah, it's KT48219.

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]

Yeah, it's KT48219. Do you need

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]

Yeah, it's KT48219. Do you need my email

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}]

Yeah, it's KT48219. Do you need my email as well?

COMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]

Sure, it's j.morris

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]

Sure, it's j.morris at bigpond

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]

Sure, it's j.morris at bigpond dot

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]

Sure, it's j.morris at bigpond dot com

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]

Sure, it's j.morris at bigpond dot com dot

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]

Sure, it's j.morris at bigpond dot com dot au.

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]

Sure, it's j.morris at bigpond dot com dot au. J,

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]

Sure, it's j.morris at bigpond dot com dot au. J, full stop,

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]

Sure, it's j.morris at bigpond dot com dot au. J, full stop, M-

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]

Sure, it's j.morris at bigpond dot com dot au. J, full stop, M-O-

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]

Sure, it's j.morris at bigpond dot com dot au. J, full stop, M-O-R-

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]

Sure, it's j.morris at bigpond dot com dot au. J, full stop, M-O-R-R-

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]

Sure, it's j.morris at bigpond dot com dot au. J, full stop, M-O-R-R-I-

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}]

Sure, it's j.morris at bigpond dot com dot au. J, full stop, M-O-R-R-I-S.

COMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}, {"role": "user", "content": "Sure, it's j.morris at bigpond dot com dot au. J, full stop, M-O-R-R-I-S."}, {"role": "assistant", "content": "Thank you for spelling that. Just to confirm: J, full stop, M-O-R-R-I-S, at bigpond dot com dot au. Is that correct?"}]

Yeah,

INCOMPLETE

[{"role": "assistant", "content": "Thank you for calling Sky Credit Group. For account security, I'll need to verify your identity. Could you please provide your customer reference number?"}, {"role": "user", "content": "Yeah, it's KT48219. Do you need my email as well?"}, {"role": "assistant", "content": "Thank you. I've got K-T-four-eight-two-one-nine. Yes, I do also need the email address linked to your account to complete verification. Could you spell that out for me, please?"}, {"role": "user", "content": "Sure, it's j.morris at bigpond dot com dot au. J, full stop, M-O-R-R-I-S."}, {"role": "assistant", "content": "Thank you for spelling that. Just to confirm: J, full stop, M-O-R-R-I-S, at bigpond dot com dot au. Is that correct?"}]

Yeah, that's right.

COMPLETE

[]

Hi,

INCOMPLETE

[]

Hi, can you check my account?

INCOMPLETE

[]

Hi, can you check my account? Um,

INCOMPLETE

[]

Hi, can you check my account? Um, I just want to know

INCOMPLETE

[]

Hi, can you check my account? Um, I just want to know my balance

INCOMPLETE

[]

Hi, can you check my account? Um, I just want to know my balance.

COMPLETE

[{"role": "user", "content": "Hi, can you check my account? Um, I just want to know my balance."}, {"role": "assistant", "content": "Absolutely, I can help you with that. To bring up your account details, could you please provide your customer reference number or your mobile number?"}]

Mobile.

INCOMPLETE

[{"role": "user", "content": "Hi, can you check my account? Um, I just want to know my balance."}, {"role": "assistant", "content": "Absolutely, I can help you with that. To bring up your account details, could you please provide your customer reference number or your mobile number?"}]

Mobile. It's zero four

INCOMPLETE

[{"role": "user", "content": "Hi, can you check my account? Um, I just want to know my balance."}, {"role": "assistant", "content": "Absolutely, I can help you with that. To bring up your account details, could you please provide your customer reference number or your mobile number?"}]

Mobile. It's zero four one six,

INCOMPLETE

[{"role": "user", "content": "Hi, can you check my account? Um, I just want to know my balance."}, {"role": "assistant", "content": "Absolutely, I can help you with that. To bring up your account details, could you please provide your customer reference number or your mobile number?"}]

Mobile. It's zero four one six, two double five,

INCOMPLETE

[{"role": "user", "content": "Hi, can you check my account? Um, I just want to know my balance."}, {"role": "assistant", "content": "Absolutely, I can help you with that. To bring up your account details, could you please provide your customer reference number or your mobile number?"}]

Mobile. It's zero four one six, two double five, nine eight...

INCOMPLETE

[{"role": "user", "content": "Hi, can you check my account? Um, I just want to know my balance."}, {"role": "assistant", "content": "Absolutely, I can help you with that. To bring up your account details, could you please provide your customer reference number or your mobile number?"}]

Mobile. It's zero four one six, two double five, nine eight two four.

COMPLETE

[{"role": "user", "content": "Hi, can you check my account? Um, I just want to know my balance."}, {"role": "assistant", "content": "Absolutely, I can help you with that. To bring up your account details, could you please provide your customer reference number or your mobile number?"}, {"role": "user", "content": "Mobile. It's zero four one six, two double five, nine eight two four."}, {"role": "assistant", "content": "Thank you. Just confirming, that's zero-four-one-six, two-five-five, nine-eight-two-four. Is that correct?"}]

Yep, that's right.

COMPLETE