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[ "customers often use phones to express their anger", "people still prefer to buy goods online", "customer care becomes more attention", "customers rely on their phones to obtain services" ]
The writer mentions "phone rage"(Paragraph 3) to show that _ .
In the more and more competitive service industry , it is no longer enough to promise customrr satisfaction. Today , customer "delighi" is what companies are trying to achieve in or order to keep and increase market share. It is accepted in the marketing industry , and confirmed by a number of researches, that customer...
2823.txt
2
[ "Calling customers regularly", "Giving a \"thank you\" note.", "Delivering a quicker service", "Promising more gifts." ]
What does the writer recommend to create delight?
In the more and more competitive service industry , it is no longer enough to promise customrr satisfaction. Today , customer "delighi" is what companies are trying to achieve in or order to keep and increase market share. It is accepted in the marketing industry , and confirmed by a number of researches, that customer...
2823.txt
2
[ "\"I know how upset you must be.\"", "\"I appreciate your understanding.\"", "\"I'm sorry for the delay.\"", "\"I know it's our fault.\"" ]
If a manager should show his empathy (Paragraph6), what would he probably say?
In the more and more competitive service industry , it is no longer enough to promise customrr satisfaction. Today , customer "delighi" is what companies are trying to achieve in or order to keep and increase market share. It is accepted in the marketing industry , and confirmed by a number of researches, that customer...
2823.txt
0
[ "their telephone style remains anchanged", "they are more likely to meet with complaints", "the services cost them a lot of money", "the policies can be applied to their staff" ]
Customer delight is important for airlines because _ .
In the more and more competitive service industry , it is no longer enough to promise customrr satisfaction. Today , customer "delighi" is what companies are trying to achieve in or order to keep and increase market share. It is accepted in the marketing industry , and confirmed by a number of researches, that customer...
2823.txt
1
[ "Face-to-face service creatcs comfortable feelings among customers.", "Companies that promise more will naturally attract more customers.", "A company should promise less but do more in a competitive market.", "Customer delight is more important for airlines than for banks." ]
Which of the following is conveyed in this article?
In the more and more competitive service industry , it is no longer enough to promise customrr satisfaction. Today , customer "delighi" is what companies are trying to achieve in or order to keep and increase market share. It is accepted in the marketing industry , and confirmed by a number of researches, that customer...
2823.txt
2
[ "He is a brother of Andrew Carson.", "He is a close friend of the Carsons.", "He is a student of Judy Carson.", "He is a student who pays to live and have meals at the Carsons' house." ]
What is the relationship between the speaker and the Carsons?
I'm a Chinese student studying in Canada. I have been a boarder with the Carsons for more than a year and a half. The Carsons live in their own house, which has four bedrooms including the one in the basement which I live in. Judy does all the work in the house and Andrew is responsible for the work in the garden. When...
1076.txt
3
[ "Because Mr. Morris was dead.", "Because Mrs. Morris suffered from illness.", "Because Mrs. Morris lived all by herself.", "Because of all the reasons mentioned in A, B and" ]
Why did the speaker expect Mrs. Morris to come to live with her daughter?
I'm a Chinese student studying in Canada. I have been a boarder with the Carsons for more than a year and a half. The Carsons live in their own house, which has four bedrooms including the one in the basement which I live in. Judy does all the work in the house and Andrew is responsible for the work in the garden. When...
1076.txt
3
[ "Mrs. Morris was coming to live with the Carsons, so they asked the speaker to move.", "Judy had no brothers or sisters to look after her mother.", "Mrs. Morris loved her grandchildren very much.", "The Carsons once suggested that Mrs. Morris go to live in a nursing home." ]
Which of the following statements is NOT true according to the passage?
I'm a Chinese student studying in Canada. I have been a boarder with the Carsons for more than a year and a half. The Carsons live in their own house, which has four bedrooms including the one in the basement which I live in. Judy does all the work in the house and Andrew is responsible for the work in the garden. When...
1076.txt
0
[ "Because the speaker lived in the basement room and there was no other room for her to live in.", "Because she did not have a good relationship with her son-in-law.", "Because she was in rather poor health and could not come.", "Because she did not want to leave her own house." ]
Why didn't Mrs. Morris come to live with her daughter's family?
I'm a Chinese student studying in Canada. I have been a boarder with the Carsons for more than a year and a half. The Carsons live in their own house, which has four bedrooms including the one in the basement which I live in. Judy does all the work in the house and Andrew is responsible for the work in the garden. When...
1076.txt
1
[ "My Landlady.", "The Boarder.", "Family Relationships is Canada.", "Nursing Homes and the Aged." ]
Which of the following would be the best title for the passage?
I'm a Chinese student studying in Canada. I have been a boarder with the Carsons for more than a year and a half. The Carsons live in their own house, which has four bedrooms including the one in the basement which I live in. Judy does all the work in the house and Andrew is responsible for the work in the garden. When...
1076.txt
2
[ "British lyrical tradition", "French avant-garde experiment", "notionalist energies", "Italian painting" ]
Which of the following art most probably exerted the greatest influence on Irish painting in the 19th century?
In the past century Irish painting has changes from a British-influenced lyrical tradition to an art that evokes the ruggedness and roots of an Irish Celtic past. At the turn of the twentieth century Irish painters, including notables Walter Frederick Osborne and Sir William Orpen, looked elsewhere for influence. Osbor...
3970.txt
0
[ "Sir John Lavery", "Sir William Orpen", "Beatrice Elvery", "Se Keating" ]
It is implied _ was least influenced by the contemporary art of Frence.
In the past century Irish painting has changes from a British-influenced lyrical tradition to an art that evokes the ruggedness and roots of an Irish Celtic past. At the turn of the twentieth century Irish painters, including notables Walter Frederick Osborne and Sir William Orpen, looked elsewhere for influence. Osbor...
3970.txt
0
[ "Yeats' paintings differed significantly in subject matter from those of his contemporaries in Ireland.", "Yeats reacted to the realism of his contemporary artists by invoking nineteenth-century naturalism in his own painting style.", "Yeats avoided religious and mythological themes in favor of mundane portraya...
Which of the following best explains the author's use of the word " counterpoint" in referring to Yeats?
In the past century Irish painting has changes from a British-influenced lyrical tradition to an art that evokes the ruggedness and roots of an Irish Celtic past. At the turn of the twentieth century Irish painters, including notables Walter Frederick Osborne and Sir William Orpen, looked elsewhere for influence. Osbor...
3970.txt
0
[ "Irish painters of the early twentieth century tended to romanticize the harsh reality of war", "for a time painters from each school influenced painters from the other school", "Yeats was influenced by both the romantic and realist schools of Irish painting", "the transition in Irish painting from one predom...
The author points out the coexistence of romanticism and realism most probably in order to show that _ .
In the past century Irish painting has changes from a British-influenced lyrical tradition to an art that evokes the ruggedness and roots of an Irish Celtic past. At the turn of the twentieth century Irish painters, including notables Walter Frederick Osborne and Sir William Orpen, looked elsewhere for influence. Osbor...
3970.txt
3
[ "The Role of Celtic Mythology in Irish Painting", "Who Deserves Credit for the Preeminence of Yeats among Irish Painters", "Realism vs. Romanticism: Ireland's Struggle for National Identity", "Irish Paintings: Reflections of an Emerging Independent State" ]
The most likely topic of the paragraph followed is _ .
In the past century Irish painting has changes from a British-influenced lyrical tradition to an art that evokes the ruggedness and roots of an Irish Celtic past. At the turn of the twentieth century Irish painters, including notables Walter Frederick Osborne and Sir William Orpen, looked elsewhere for influence. Osbor...
3970.txt
3
[ "to test whether smoking has a positive effect on the mental capacity of smokers", "to show how smoking damages people's mental capacity", "to prove that smoking affects people's regular performance", "to find out whether smoking helps people's short-term memory" ]
The purpose of George Spilich's experiments is _ .
Psychologist George Spilich and colleagues at Washington College in Chestertown, Maryland, decided to find out whether, as many smokers say, smoking helps them to "think and concentrate. Spilich put young non-smokers, active smokers and smokers deprived of cigarettes through a series of tests. In the first test, each s...
3035.txt
0
[ "compel the subjects to separate major information from minor details", "put the subjects through increasingly complex tests", "check the effectiveness of nicotine on smokers", "register the prompt responses of the subjects" ]
George Spilich's experiment was conducted in such a way as to _ .
Psychologist George Spilich and colleagues at Washington College in Chestertown, Maryland, decided to find out whether, as many smokers say, smoking helps them to "think and concentrate. Spilich put young non-smokers, active smokers and smokers deprived of cigarettes through a series of tests. In the first test, each s...
3035.txt
1
[ "beat", "envied", "caught up with", "made the best of" ]
The word "bested" (Line 3, Para. 5) most probably means _ .
Psychologist George Spilich and colleagues at Washington College in Chestertown, Maryland, decided to find out whether, as many smokers say, smoking helps them to "think and concentrate. Spilich put young non-smokers, active smokers and smokers deprived of cigarettes through a series of tests. In the first test, each s...
3035.txt
0
[ "Active smokers in general performed better than deprived smokers.", "Active smokers responded more quickly than the other subjects.", "Non-smokers were not better than other subjects in performing simple tasks.", "Deprived smokers gave the slowest responses to the various tasks." ]
Which of the following statements is true?
Psychologist George Spilich and colleagues at Washington College in Chestertown, Maryland, decided to find out whether, as many smokers say, smoking helps them to "think and concentrate. Spilich put young non-smokers, active smokers and smokers deprived of cigarettes through a series of tests. In the first test, each s...
3035.txt
2
[ "smokers should not expect to become airline pilots", "smoking in emergency cases causes mental illness", "no airline pilots smoke during flights", "smokers may prove unequal to handing emergency cases" ]
We can infer from the last paragraph that _ .
Psychologist George Spilich and colleagues at Washington College in Chestertown, Maryland, decided to find out whether, as many smokers say, smoking helps them to "think and concentrate. Spilich put young non-smokers, active smokers and smokers deprived of cigarettes through a series of tests. In the first test, each s...
3035.txt
3
[ "making new friends at first", "studying at her new school", "joining the Babysitters Club", "looking after children for others" ]
Stacy had some trouble _ .
Stacy had recently moved from New York City to Stoneybrook, Connecticut. It was hard for her to make new friends but she finally had three when she joined the Babysitters Club to take care of little children whose parents were busy. Claudia, Kristy, and Mary were in her class at school and also the other members of the...
3572.txt
0
[ "met on Friday evenings for discussion", "probably did their part-time job on weekends", "were not allowed to go out at night", "made phone calls on Fridays" ]
The girls of the Babysitters Club _ .
Stacy had recently moved from New York City to Stoneybrook, Connecticut. It was hard for her to make new friends but she finally had three when she joined the Babysitters Club to take care of little children whose parents were busy. Claudia, Kristy, and Mary were in her class at school and also the other members of the...
3572.txt
1
[ "they were inexperienced", "they didn't have good customers", "there were no boys in their club", "they asked for more money" ]
The girls found it difficult to compete with the Babysitters Agency probably because _ .
Stacy had recently moved from New York City to Stoneybrook, Connecticut. It was hard for her to make new friends but she finally had three when she joined the Babysitters Club to take care of little children whose parents were busy. Claudia, Kristy, and Mary were in her class at school and also the other members of the...
3572.txt
0
[ "they did not want to give the agency some of the money they made", "they were not happy there", "they wanted to destroy the club", "the club was recruiting new members" ]
Some older kids left the Babysitters Agency to join the Babysitters Club because _ .
Stacy had recently moved from New York City to Stoneybrook, Connecticut. It was hard for her to make new friends but she finally had three when she joined the Babysitters Club to take care of little children whose parents were busy. Claudia, Kristy, and Mary were in her class at school and also the other members of the...
3572.txt
2
[ "the boys of agency", "the older girls who joined the club", "the children", "the girls' boyfriends" ]
According to the passage, after the girls learned what was happening, they went to tell the parents of _ .
Stacy had recently moved from New York City to Stoneybrook, Connecticut. It was hard for her to make new friends but she finally had three when she joined the Babysitters Club to take care of little children whose parents were busy. Claudia, Kristy, and Mary were in her class at school and also the other members of the...
3572.txt
2
[ "discuss traveling in other countries", "distinguish between passports and visas", "discuss the financial uses of a passport", "provide information about passports" ]
The main purpose of this passage is to_.
Your passport is your official identification as an American citizen. In American, most people never consider obtaining a passport unless they are planning a trip out of the country. In Europe, where travel from one country to another is much more common, almost everyone carries a pass- port. A passport is final proof ...
2266.txt
3
[ "exchanging currency", "using a credit card", "checking into hotels", "all of the above" ]
Passports are beneficial for_.
Your passport is your official identification as an American citizen. In American, most people never consider obtaining a passport unless they are planning a trip out of the country. In Europe, where travel from one country to another is much more common, almost everyone carries a pass- port. A passport is final proof ...
2266.txt
3
[ "passports are more important than visas", "visas and passports are the same thing", "foreign government issue visas instead of passports", "visas are required to obtain passports" ]
We can conclude from the passage that_.
Your passport is your official identification as an American citizen. In American, most people never consider obtaining a passport unless they are planning a trip out of the country. In Europe, where travel from one country to another is much more common, almost everyone carries a pass- port. A passport is final proof ...
2266.txt
1
[ "Most people don't realize how important passports are", "passports aren't important once you are in the country you've chosen to visit", "passports are simple to obtain through the mail", "passports are obtained at the embassy once you enter a country." ]
The passage suggests that_.
Your passport is your official identification as an American citizen. In American, most people never consider obtaining a passport unless they are planning a trip out of the country. In Europe, where travel from one country to another is much more common, almost everyone carries a pass- port. A passport is final proof ...
2266.txt
0
[ "foreign", "legal", "monetary", "illegal" ]
As used in this passage, the word ―valid‖ in the second paragraph means_.
Your passport is your official identification as an American citizen. In American, most people never consider obtaining a passport unless they are planning a trip out of the country. In Europe, where travel from one country to another is much more common, almost everyone carries a pass- port. A passport is final proof ...
2266.txt
1
[ "The exhibition is intended to mark Remi's creation of Tintin.", "Tintin at Sea is a new collection that is promoted in the exhibition.", "Remi. the Belgian cartoonist, attends the exhibition with his dog.", "The exhibition, which lasted five months, has just ended." ]
What can we learn about the exhibition in London?
The world-famous Belgian has arrived in Britain with his equally famous dog for a five-month stay-nearly 70years after his first visit. Tintin, the eternally youthful reporter who only was ever known to file one story in all his adventures. is celebrating his 75th birthday this year with a new exhibition at London's Na...
179.txt
0
[ "inexperienced", "inefficient", "adventurous", "courageous" ]
Being a reporter, Tintin can best be described as a(n) _ one.
The world-famous Belgian has arrived in Britain with his equally famous dog for a five-month stay-nearly 70years after his first visit. Tintin, the eternally youthful reporter who only was ever known to file one story in all his adventures. is celebrating his 75th birthday this year with a new exhibition at London's Na...
179.txt
1
[ "Tintin had extended his adventure from the earth to the outer space.", "Tintin had been to Milou. Tibet and Iceland for adventure.", "Snowy was Tincin's most faithful companion during his adventures.", "Captain Haddock hadn't joined Tintin's adventures at sea." ]
Which of the following is true about Tintin's adventures?
The world-famous Belgian has arrived in Britain with his equally famous dog for a five-month stay-nearly 70years after his first visit. Tintin, the eternally youthful reporter who only was ever known to file one story in all his adventures. is celebrating his 75th birthday this year with a new exhibition at London's Na...
179.txt
0
[ "He was exiled for being accused of treason and racism.", "He worked with other cartoonists on Tintin's adventures.", "He was forced to leave Belgian for some time.", "He criticized racism through Tintin's adventures." ]
What happened to Herge during World War Two?
The world-famous Belgian has arrived in Britain with his equally famous dog for a five-month stay-nearly 70years after his first visit. Tintin, the eternally youthful reporter who only was ever known to file one story in all his adventures. is celebrating his 75th birthday this year with a new exhibition at London's Na...
179.txt
2
[ "right after he had earned global fame", "for the first exhibition 66 years ago", "before the first English Tintin story", "in one of Herge's stories" ]
Tiritin made his earliest visit to Britain _ .
The world-famous Belgian has arrived in Britain with his equally famous dog for a five-month stay-nearly 70years after his first visit. Tintin, the eternally youthful reporter who only was ever known to file one story in all his adventures. is celebrating his 75th birthday this year with a new exhibition at London's Na...
179.txt
3
[ "there is a definite relationship between inflation and interest rates", "economy will always follow certain models", "the economic situation is better than expected", "economists had foreseen the present economic situation" ]
From the passage we learn that .
Much of the language used to describe monetary policy, such as "steering the economy to a soft landing" or "a touch on the brakes," makes it sound like a precise science. Nothing could be further from the truth. The link between interest rates and inflation is uncertain. And there are long, variable lags before policy ...
1209.txt
2
[ "Making monetary policies is comparable to driving a car", "An extremely low jobless rate will lead to inflation", "A high unemployment rate will result from inflation", "Interest rates have an immediate effect on the economy" ]
According to the passage, which of the following is TRUE?
Much of the language used to describe monetary policy, such as "steering the economy to a soft landing" or "a touch on the brakes," makes it sound like a precise science. Nothing could be further from the truth. The link between interest rates and inflation is uncertain. And there are long, variable lags before policy ...
1209.txt
1
[ "the low inflation rate will last for some time", "the inflation rate will soon rise", "the inflation will disappear quickly", "there is no inflation at present" ]
The sentence "This is no flash in the pan" (Line 5, Paragraph 3) means that .
Much of the language used to describe monetary policy, such as "steering the economy to a soft landing" or "a touch on the brakes," makes it sound like a precise science. Nothing could be further from the truth. The link between interest rates and inflation is uncertain. And there are long, variable lags before policy ...
1209.txt
0
[ "critical of", "puzzled by", "disappointed at", "amazed at" ]
The passage shows that the author is
Much of the language used to describe monetary policy, such as "steering the economy to a soft landing" or "a touch on the brakes," makes it sound like a precise science. Nothing could be further from the truth. The link between interest rates and inflation is uncertain. And there are long, variable lags before policy ...
1209.txt
3
[ "unusual", "first", "standard", "large" ]
The word 'unique' in line 2 most nearly means_ .
Accreditation is a system for setting national standards of quality in education. The United States is unique in the would because its accreditation system is not administered by the government , but rather by committees of educators and private agencies, like the Middle States Association of Colleges and Secondary Sch...
1652.txt
0
[ "Write to the school", "Write to the U.S.Ministry of Education", "Register to study at the school", "Consult a U.S. embassy offical" ]
What school students do in order to check the accreditation of a school that may interest them?
Accreditation is a system for setting national standards of quality in education. The United States is unique in the would because its accreditation system is not administered by the government , but rather by committees of educators and private agencies, like the Middle States Association of Colleges and Secondary Sch...
1652.txt
3
[ "does not coffer degree", "may close because of financial disorganization", "is administered by the government", "is better than an accredited school" ]
From this passage, it may be concluded that an unaccredited school_ .
Accreditation is a system for setting national standards of quality in education. The United States is unique in the would because its accreditation system is not administered by the government , but rather by committees of educators and private agencies, like the Middle States Association of Colleges and Secondary Sch...
1652.txt
1
[ "studying in the untied states", "accreditation", "how to find the best school", "the middle states association of colleges and secondary schools" ]
The title that best expresses the ideas in this passage is _ .
Accreditation is a system for setting national standards of quality in education. The United States is unique in the would because its accreditation system is not administered by the government , but rather by committees of educators and private agencies, like the Middle States Association of Colleges and Secondary Sch...
1652.txt
1
[ "To complain about a broken toy.", "To oppose the advertising.", "To order a gift for Chrisman.", "To apply for a job in a toy company." ]
What is the purpose the letter?
Suite 15 TransAm Building November 20, 2008 Dear Sirs, As a concerned parent, I am writing to protest your recent advertisement for Electro-Rain seen in local media is California. So Schally, I am referring to newspaper and magazine ads (attached this letter) and had the week of November 15. Children to your type of ad...
3504.txt
1
[ "It is control to radio water.", "It is expensive to buy.", "It is 80 centimeter", "It bears arms." ]
Why does the writer of the letter that Electro-Robo is violent?
Suite 15 TransAm Building November 20, 2008 Dear Sirs, As a concerned parent, I am writing to protest your recent advertisement for Electro-Rain seen in local media is California. So Schally, I am referring to newspaper and magazine ads (attached this letter) and had the week of November 15. Children to your type of ad...
3504.txt
3
[ "Something attached to the letter.", "A complaint to the toy company.", "A hidden message", "An encouraging response." ]
What dose "End" at the end of the letter mean?
Suite 15 TransAm Building November 20, 2008 Dear Sirs, As a concerned parent, I am writing to protest your recent advertisement for Electro-Rain seen in local media is California. So Schally, I am referring to newspaper and magazine ads (attached this letter) and had the week of November 15. Children to your type of ad...
3504.txt
0
[ "sitting down", "shaking hands", "talking", "walking" ]
Electro-Robo can do all the following EXCEPT.
Suite 15 TransAm Building November 20, 2008 Dear Sirs, As a concerned parent, I am writing to protest your recent advertisement for Electro-Rain seen in local media is California. So Schally, I am referring to newspaper and magazine ads (attached this letter) and had the week of November 15. Children to your type of ad...
3504.txt
0
[ "At a meeting", "In a college", "At home", "In a restaurant" ]
Where was Douglas talking about Lincoln's low position in life?
One day, President Lincoln went to a party, At the gathering, a man called Douglas was repeatedly talking about Lincoln's low position in life and saying that he first met Lincoln when he was a shop assistant at a village shop. Finally he said, "And Mr. Lincoln was a very good waiter too." People burst into laughter, b...
1224.txt
0
[ "Because he was friendly to Lincoln.", "Because Lincoln was an example to show that an American of low position in life can become President of the U. S.", "Because he wanted others to look down upon Lincoln.", "Because he wanted to tell other people about Lincoln's honesty as a shop assistant." ]
Why was Douglas repeatedly talking about Lincoln's low position in life?
One day, President Lincoln went to a party, At the gathering, a man called Douglas was repeatedly talking about Lincoln's low position in life and saying that he first met Lincoln when he was a shop assistant at a village shop. Finally he said, "And Mr. Lincoln was a very good waiter too." People burst into laughter, b...
1224.txt
2
[ "He won it by telling of his low position in life in his early days.", "He won it by telling of his high position in life in his early days.", "He won it by saying Douglas was telling lies.", "He won it by comparing his present position with Douglas." ]
How did Lincoln win the oral competition?
One day, President Lincoln went to a party, At the gathering, a man called Douglas was repeatedly talking about Lincoln's low position in life and saying that he first met Lincoln when he was a shop assistant at a village shop. Finally he said, "And Mr. Lincoln was a very good waiter too." People burst into laughter, b...
1224.txt
3
[ "Douglas was still talking about Lincoln's low position in life.", "Douglas was still standing on the other side of the counter.", "Douglas remained a drunkard and had not changed a bit.", "Douglas kept on going to gatherings and talking a lot." ]
What do you suppose the sentence "Mr. Douglas still sticks to his as firmly as ever means?"
One day, President Lincoln went to a party, At the gathering, a man called Douglas was repeatedly talking about Lincoln's low position in life and saying that he first met Lincoln when he was a shop assistant at a village shop. Finally he said, "And Mr. Lincoln was a very good waiter too." People burst into laughter, b...
1224.txt
2
[ "it is still impossible to detect computer crimes today", "computer crimes are the one of most serious problem in the operation of financial institutions", "computer criminals can escape punishment because they can't be detected", "people commit computer crimes at the request of their company" ]
It can be concluded from the passage that .
More and more, the operations of our business, governments, and financial institutions are controlled by information that exists only inside computer memories. Anyone clever enough to modify this information for his own purposes can reap substantial rewards. Even worse, a number of people who have done this and been ca...
2648.txt
1
[ "many more computer crimes go undetected than are discovered", "the rapid increase of computer crimes is a troublesome problem", "most computer criminals are smart enough to cover up their crimes", "most computer criminals who are caught blame their bad luck" ]
It is implied in the third paragraph that .
More and more, the operations of our business, governments, and financial institutions are controlled by information that exists only inside computer memories. Anyone clever enough to modify this information for his own purposes can reap substantial rewards. Even worse, a number of people who have done this and been ca...
2648.txt
0
[ "A strict law against computer crimes must be enforced.", "Companies need to impose restrictions on confidential information.", "Companies will guard against computer crimes to protect their reputation.", "Companies usually hesitate to uncover computer crimes." ]
Which of the following is mentioned in the passage?
More and more, the operations of our business, governments, and financial institutions are controlled by information that exists only inside computer memories. Anyone clever enough to modify this information for his own purposes can reap substantial rewards. Even worse, a number of people who have done this and been ca...
2648.txt
3
[ "they have skills formidably difficult for others to master", "the employers are afraid that they would take avenge if punished", "the employers are much afraid of bringing the public into disbelief towards them through the criminals words in open court", "those who commit crimes do not mean bad" ]
The underlying reason for the computer criminals to get recommendations he needs is that .
More and more, the operations of our business, governments, and financial institutions are controlled by information that exists only inside computer memories. Anyone clever enough to modify this information for his own purposes can reap substantial rewards. Even worse, a number of people who have done this and been ca...
2648.txt
2
[ "With bad reputation they can hardly find another job.", "They will be denied access to confidential records.", "They may walk away and easily find another job.", "They must leave the country or go to jail." ]
What may happen to computer criminals once they are caught?
More and more, the operations of our business, governments, and financial institutions are controlled by information that exists only inside computer memories. Anyone clever enough to modify this information for his own purposes can reap substantial rewards. Even worse, a number of people who have done this and been ca...
2648.txt
2
[ "Two", "Three", "Four", "Five" ]
How many new materials are mentioned in this passage?
Superconducting Materials The stone age, The Iron Age. Entire epochs have been named for materials. So what to call the decades ahead? The choice will be tough. Welcome to the age of superstuff. Material scienceonce the least sexy technologyis bursting with new, practical discoveries led by superconducting ceramics tha...
175.txt
1
[ "To compare them with the new materials.", "To show the significance of the new materials on the future world.", "To compare the new materials to them.", "To explain his view point." ]
Why does the author mention genetic engineering and computer science?
Superconducting Materials The stone age, The Iron Age. Entire epochs have been named for materials. So what to call the decades ahead? The choice will be tough. Welcome to the age of superstuff. Material scienceonce the least sexy technologyis bursting with new, practical discoveries led by superconducting ceramics tha...
175.txt
1
[ "Because transition requires money and time.", "Because many manufacturers are unwilling to change their equipment.", "Because research on new materials is very difficult.", "Because it takes 10 years." ]
Why is transition difficult?
Superconducting Materials The stone age, The Iron Age. Entire epochs have been named for materials. So what to call the decades ahead? The choice will be tough. Welcome to the age of superstuff. Material scienceonce the least sexy technologyis bursting with new, practical discoveries led by superconducting ceramics tha...
175.txt
0
[ "It lies in research.", "It lies in investment.", "It lies in innovation.", "It lies in application." ]
Where lies success of a country in the New Age of superstuff?
Superconducting Materials The stone age, The Iron Age. Entire epochs have been named for materials. So what to call the decades ahead? The choice will be tough. Welcome to the age of superstuff. Material scienceonce the least sexy technologyis bursting with new, practical discoveries led by superconducting ceramics tha...
175.txt
3
[ "change women's opinions of themselves", "show any understanding of people's feelings", "persuade the public to buy certain products", "meet the needs of the advertising industry" ]
Despite recent changes in attitudes, some advertisements still fail to _ .
Until recently, women in advertisements wore one of three things-an apron, a glamorous dress or a frown. Although that is now changing, many women still feel angry enough to deface offending advertisements with stickers protesting, "This ad degrades women." Why does this sort of advertising exist? How can advertisers a...
3931.txt
1
[ "condemn the role of the housewife", "ignore protests about advertisements", "present a misleading image of women", "misrepresent the activities of men" ]
According to the writer, the commonest fault of present day advertising is to _ .
Until recently, women in advertisements wore one of three things-an apron, a glamorous dress or a frown. Although that is now changing, many women still feel angry enough to deface offending advertisements with stickers protesting, "This ad degrades women." Why does this sort of advertising exist? How can advertisers a...
3931.txt
2
[ "apathy", "hostility", "approbation", "unbelief" ]
Research suggests that the reaction of women towards misrepresentation by advertisement is _ .
Until recently, women in advertisements wore one of three things-an apron, a glamorous dress or a frown. Although that is now changing, many women still feel angry enough to deface offending advertisements with stickers protesting, "This ad degrades women." Why does this sort of advertising exist? How can advertisers a...
3931.txt
0
[ "give further emphasis to practical advice", "change their style rather than their content", "use male images instead of female ones", "pay more compliments to women than before" ]
Emma Bennett suggests that advertisement ought to _ .
Until recently, women in advertisements wore one of three things-an apron, a glamorous dress or a frown. Although that is now changing, many women still feel angry enough to deface offending advertisements with stickers protesting, "This ad degrades women." Why does this sort of advertising exist? How can advertisers a...
3931.txt
1
[ "take its job more earnestly", "do more pioneering work", "take notice of the public opinion", "concentrate on the products advertised" ]
Ultimately the advertising industry should _ .
Until recently, women in advertisements wore one of three things-an apron, a glamorous dress or a frown. Although that is now changing, many women still feel angry enough to deface offending advertisements with stickers protesting, "This ad degrades women." Why does this sort of advertising exist? How can advertisers a...
3931.txt
2
[ "It may not prove an environmental crisis at all.", "It is an issue requiring worldwide commitments.", "Serious steps have been taken to avoid or stop it.", "Very little will be done to bring it under control." ]
What is said about global warming in the first paragraph?
Global warming may or may not be the great environmental crisis of the 21st century, but-regardless of whether it is or isn't-we won't do much about it. We will argue over it and may even, as a nation, make some fairly solemn-sounding commitments to avoid it. But the more dramatic and meaningful these commitments seem,...
1533.txt
3
[ "It is a reality both people and politicians are unaware of.", "It is a phenomenon that causes us many inconveniences.", "It is a problem that can be solved once it is recognized.", "It is an area we actually have little knowledge about." ]
According to the author's understanding, what is Al Gore's view on global warming?
Global warming may or may not be the great environmental crisis of the 21st century, but-regardless of whether it is or isn't-we won't do much about it. We will argue over it and may even, as a nation, make some fairly solemn-sounding commitments to avoid it. But the more dramatic and meaningful these commitments seem,...
1533.txt
2
[ "economic growth", "wasteful use of energy", "the widening gap between the rich and poor", "the rapid advances of science and technology" ]
Greenhouse emissions will more than double by 2050 because of _ .
Global warming may or may not be the great environmental crisis of the 21st century, but-regardless of whether it is or isn't-we won't do much about it. We will argue over it and may even, as a nation, make some fairly solemn-sounding commitments to avoid it. But the more dramatic and meaningful these commitments seem,...
1533.txt
0
[ "politicians have started to do something to better the situation", "few nations have adopted real tough measures to limit energy use", "reductions in energy consumption have greatly cut back global warming", "international cooperation has contributed to solving environmental problems" ]
The author believes that, since the signing of the Kyoto Protocol, _ .
Global warming may or may not be the great environmental crisis of the 21st century, but-regardless of whether it is or isn't-we won't do much about it. We will argue over it and may even, as a nation, make some fairly solemn-sounding commitments to avoid it. But the more dramatic and meaningful these commitments seem,...
1533.txt
1
[ "Global warming is more of a moral issue than a practical one.", "The ultimate solution to global warming lies in new technology.", "The debate over global warming will lead to technological breakthroughs.", "People have to give up certain material comforts to stop global warming." ]
What is the message the author intends to convey?
Global warming may or may not be the great environmental crisis of the 21st century, but-regardless of whether it is or isn't-we won't do much about it. We will argue over it and may even, as a nation, make some fairly solemn-sounding commitments to avoid it. But the more dramatic and meaningful these commitments seem,...
1533.txt
0
[ "women today have developed a new role in family life", "the birthrate is declining as a result of women‘s pursuit of careers", "women have always been dependent on their parents even after marriage", "children must spend all their time with their mother if they are to grow sound" ]
It can be concluded from the passage that _ .
It would be pleasant to believe that all younggirls in the past got married for romantic reasons;but the fact is that many of them regarded marriageas their only chance to gain independence fromtheir parents, to have a provider, or to be assured ofa good place in society. A couple of generations ago,an old maid of twen...
2510.txt
1
[ "more and more women quit(leave) jobs to take care of their children at home", "women today tend to marry later than they did", "women have less time to raise children", "more and more families remain childless" ]
The change in women‘s attitude towards marriage results in all of the followingEXCEPT _ .
It would be pleasant to believe that all younggirls in the past got married for romantic reasons;but the fact is that many of them regarded marriageas their only chance to gain independence fromtheir parents, to have a provider, or to be assured ofa good place in society. A couple of generations ago,an old maid of twen...
2510.txt
0
[ "how children should be raised", "where children should be raised", "whether children should stay with their parents", "how long children should stay with their parents" ]
People have different opinions over the question as to _ .
It would be pleasant to believe that all younggirls in the past got married for romantic reasons;but the fact is that many of them regarded marriageas their only chance to gain independence fromtheir parents, to have a provider, or to be assured ofa good place in society. A couple of generations ago,an old maid of twen...
2510.txt
3
[ "working women should not have children", "children should be kept in day-care centers all the time", "young children should stay with their mother as long as possible", "women should leave their work to look after their children at home" ]
The author suggests that _ .
It would be pleasant to believe that all younggirls in the past got married for romantic reasons;but the fact is that many of them regarded marriageas their only chance to gain independence fromtheir parents, to have a provider, or to be assured ofa good place in society. A couple of generations ago,an old maid of twen...
2510.txt
2
[ "helpful", "strange", "large", "dangerous" ]
The computer is a _ machine.
The computer is a useful machine. It is the most important invention in many years. The oldest kind of computer is the abacus, used in China centuries ago, but the first large, modern computer was built in 1946. A computer then could do maths problems quite fast. Today computers are used in many ways and can do many ki...
960.txt
0
[ "a few", "forty", "sixty", "eighty" ]
The first large, modern computer was built about _ years ago.
The computer is a useful machine. It is the most important invention in many years. The oldest kind of computer is the abacus, used in China centuries ago, but the first large, modern computer was built in 1946. A computer then could do maths problems quite fast. Today computers are used in many ways and can do many ki...
960.txt
2
[ "bigger", "fewer", "smaller", "taller" ]
The computers of today are _ than before.
The computer is a useful machine. It is the most important invention in many years. The oldest kind of computer is the abacus, used in China centuries ago, but the first large, modern computer was built in 1946. A computer then could do maths problems quite fast. Today computers are used in many ways and can do many ki...
960.txt
2
[ "everything", "anything", "nothing", "lots of things" ]
Computers can do _ .
The computer is a useful machine. It is the most important invention in many years. The oldest kind of computer is the abacus, used in China centuries ago, but the first large, modern computer was built in 1946. A computer then could do maths problems quite fast. Today computers are used in many ways and can do many ki...
960.txt
3
[ "may decide", "must decide", "can make", "needn't make" ]
The scientists of today _ how to use the computers of tomorrow.
The computer is a useful machine. It is the most important invention in many years. The oldest kind of computer is the abacus, used in China centuries ago, but the first large, modern computer was built in 1946. A computer then could do maths problems quite fast. Today computers are used in many ways and can do many ki...
960.txt
1
[ "deserters from sailing ships", "Spanish ranchers", "gold miners", "tourists" ]
According to this article, who were the first Californians?
Asked to name their favorite city, many Amerians would select San Francisco which began as a small Spanish outpost located on a magnificent bay. The town was little more than a village serving ranchers when the United States took possession of it in 1846 during the war with Mexico. San Francisco sprang into a city over...
1492.txt
1
[ "attractive lifestyle, good seafood, desirable weather", "tourist attactions, extreme seasons, cable cars", "wagon trains, gold mining, good climate", "cable cars, pleasant climate, flat terrain" ]
San Francisco's appeal includes all of the following factors _ .
Asked to name their favorite city, many Amerians would select San Francisco which began as a small Spanish outpost located on a magnificent bay. The town was little more than a village serving ranchers when the United States took possession of it in 1846 during the war with Mexico. San Francisco sprang into a city over...
1492.txt
0
[ "heavy industry", "governmental headquarters", "Gold mining", "trade and tourism" ]
San Francisco today is a thriving city because of _ .
Asked to name their favorite city, many Amerians would select San Francisco which began as a small Spanish outpost located on a magnificent bay. The town was little more than a village serving ranchers when the United States took possession of it in 1846 during the war with Mexico. San Francisco sprang into a city over...
1492.txt
3
[ "1850", "1852", "1846", "1848" ]
In which year did California become an American state?
Asked to name their favorite city, many Amerians would select San Francisco which began as a small Spanish outpost located on a magnificent bay. The town was little more than a village serving ranchers when the United States took possession of it in 1846 during the war with Mexico. San Francisco sprang into a city over...
1492.txt
0
[ "it is still impossible to detect computer crimes today", "people commit computer crimes at the request of their company", "computer criminals escape punishment because they can't be detected", "computer crimes are the most serious problem in the operation of financial institutions" ]
It can be concluded from the passage that _ .
More and more, the operations of our businesses, governments, and financial institutions are controlled by information that exists only inside computer memories. Anyone clever enough to modify this information for his own purposes can reap big reward. Even worse, a number of people who have done this and been caught at...
1935.txt
3
[ "most computer criminals who are caught blame their bad luck", "the rapid increase of computer crimes is a troublesome problem", "most computer criminals are smart enough to cover up their crimes", "many more computer crimes go undetected that are discovered" ]
It is implied in the third paragraph that _ .
More and more, the operations of our businesses, governments, and financial institutions are controlled by information that exists only inside computer memories. Anyone clever enough to modify this information for his own purposes can reap big reward. Even worse, a number of people who have done this and been caught at...
1935.txt
3
[ "A strict law against computer crimes must be enforced", "Companies usually hesitate to uncover computer crimes to protect their reputation", "Companies will guard against computer crimes to protect their reputation", "Companies need to impose restrictions on confidential information" ]
Which of the following statements is mentioned in the passage?
More and more, the operations of our businesses, governments, and financial institutions are controlled by information that exists only inside computer memories. Anyone clever enough to modify this information for his own purposes can reap big reward. Even worse, a number of people who have done this and been caught at...
1935.txt
1
[ "With a bad reputation they can hardly find another job.", "They may walk away and easily find another job.", "They will be denied access to confidential records", "They must leave the country to go to jail." ]
What may happen to computer criminals once they are caught?
More and more, the operations of our businesses, governments, and financial institutions are controlled by information that exists only inside computer memories. Anyone clever enough to modify this information for his own purposes can reap big reward. Even worse, a number of people who have done this and been caught at...
1935.txt
1
[ "why computer criminals are often able to escape punishment", "why computer crimes are difficult to detect by systematic inspections", "how computer criminals mange to get good recommendations from their former employers", "why computer crimes can't be eliminated" ]
The passage is mainly about _ .
More and more, the operations of our businesses, governments, and financial institutions are controlled by information that exists only inside computer memories. Anyone clever enough to modify this information for his own purposes can reap big reward. Even worse, a number of people who have done this and been caught at...
1935.txt
3
[ "far-reaching", "dubiously oriented", "self-contradictory", "radically reformatory" ]
The author thinks the present rush to put computers in the classroom is .
An invisible border divides those arguing for computers in the classroom on the behalf of students' career prospects and those arguing for computers in the classroom for broader reasons of radical educational reform. Very few writers on the subject have explored this distinction -- indeed, contradiction -- which goes t...
1016.txt
1
[ "is indicative of a pessimism in disguise", "came into being along with the arrival of computers", "is deeply rooted in the minds of computered advocates", "originated from the optimistic attitude of industrialized countries" ]
The belief that education is indispensable to all children .
An invisible border divides those arguing for computers in the classroom on the behalf of students' career prospects and those arguing for computers in the classroom for broader reasons of radical educational reform. Very few writers on the subject have explored this distinction -- indeed, contradiction -- which goes t...
1016.txt
3
[ "dependent upon the starting age of candidates", "worth trying in various social sections", "of little practical value", "attractive to every kind of professional" ]
It could be inferred from the passage that in the author's country the European model of professional training is .
An invisible border divides those arguing for computers in the classroom on the behalf of students' career prospects and those arguing for computers in the classroom for broader reasons of radical educational reform. Very few writers on the subject have explored this distinction -- indeed, contradiction -- which goes t...
1016.txt
2
[ "included as an auxiliary course in school", "highlighted in acquisition of professional qualifications", "mastered through a life-long course", "equally emphasized by any school, vocational or otherwise" ]
According to the author, basic computer skills should be .
An invisible border divides those arguing for computers in the classroom on the behalf of students' career prospects and those arguing for computers in the classroom for broader reasons of radical educational reform. Very few writers on the subject have explored this distinction -- indeed, contradiction -- which goes t...
1016.txt
0
[ "on the mountains with little air", "in the cold polar areas", "in the hot desert areas", "in the open oceans" ]
Insects can be found in large amounts in the following places EXCEPT _ .
A remarkable variety of insects live in this planet More species of insects exist than all other animal species together. Insects have survived on earth for more than 300 million years, and may possess the ability to survive for millions more. Insects can be found almost everywhere -- on the highest mountains and on th...
2166.txt
3
[ "hiding in tiny spaces", "having a strong shell", "flying away when necessary", "changing colors or shapes" ]
Insects protect themselves from chemicals by _
A remarkable variety of insects live in this planet More species of insects exist than all other animal species together. Insects have survived on earth for more than 300 million years, and may possess the ability to survive for millions more. Insects can be found almost everywhere -- on the highest mountains and on th...
2166.txt
1
[ "frighten away their enemies", "avoid being discovered", "send warning signals", "look bitter-tasting" ]
Some insects disguise like natural objects so as to _
A remarkable variety of insects live in this planet More species of insects exist than all other animal species together. Insects have survived on earth for more than 300 million years, and may possess the ability to survive for millions more. Insects can be found almost everywhere -- on the highest mountains and on th...
2166.txt
1
[ "can be found in any extreme environments", "have survived longer than any other creatures", "can be fed on any natural or man-made foods", "are important for the growth of crops and flowers" ]
The passage mentions that insects _ .
A remarkable variety of insects live in this planet More species of insects exist than all other animal species together. Insects have survived on earth for more than 300 million years, and may possess the ability to survive for millions more. Insects can be found almost everywhere -- on the highest mountains and on th...
2166.txt
3
[ "how insects survive in different places", "why insects can survive so successfully", "what insects can do to the environment", "where insects can be found in quantity" ]
The passage is mainly about _
A remarkable variety of insects live in this planet More species of insects exist than all other animal species together. Insects have survived on earth for more than 300 million years, and may possess the ability to survive for millions more. Insects can be found almost everywhere -- on the highest mountains and on th...
2166.txt
1
[ "Needs of .Man", "Sources of..Energy", "Sea Harvest", "Sea Exploring Technology" ]
What is the best title for the passage?
In the modern technological world the sea offers many resources to help mankind survive. (82)Resources on land are beginning to grow less. The sea, however, still offers hope to supply many of man's needs. The riches of the sea yet to be developed by man's technology are impressive. Oil and gas explorations have existe...
2219.txt
2
[ "man cannot travel farther into space", "resources on land are running short", "it's a lot of f un diving into the sea", "ancient people used to explore the sea" ]
According to the author, technology for exploring the sea is important because _ .
In the modern technological world the sea offers many resources to help mankind survive. (82)Resources on land are beginning to grow less. The sea, however, still offers hope to supply many of man's needs. The riches of the sea yet to be developed by man's technology are impressive. Oil and gas explorations have existe...
2219.txt
1
[ "To indicate that it is warmer in the ocean than on land.", "To show that a steamship is better than other kinds of ship.", "To argue that man should use steamships more than other means of transportation.", "To illustrate that man can make use of sources of energy from the sea." ]
Why does the author mention a steamship?
In the modern technological world the sea offers many resources to help mankind survive. (82)Resources on land are beginning to grow less. The sea, however, still offers hope to supply many of man's needs. The riches of the sea yet to be developed by man's technology are impressive. Oil and gas explorations have existe...
2219.txt
3