Datasets:
v1.0.0 - Initial release: EU-Retail-UX-Feedback-Live (4,998 GDPR-anonymised records, UK/FR/DE, en-GB/fr-FR/de-DE, UTF-8)
Browse filesInitial live snapshot window 2026-08-12T13:47:00Z -> 2026-08-13T13:47:00Z. Dataset card, CC BY 4.0 license, GDPR anonymisation report, version manifest + SHA-256 checksums included.
- LICENSE +26 -0
- README.md +173 -0
- data/ux_feedback_live.csv +0 -0
- data/ux_feedback_live.parquet +3 -0
- gdpr/anonymisation_report.md +138 -0
- scripts/generate_ux_feedback.py +765 -0
- snapshots/v1.0.0/ux_feedback_v1.0.0.csv +0 -0
- snapshots/v1.0.0/ux_feedback_v1.0.0.parquet +3 -0
- versions/CHANGELOG.md +11 -0
- versions/manifest.json +42 -0
LICENSE
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Creative Commons Attribution 4.0 International Public License
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By exercising the Licensed Rights (defined below), You accept and agree to be
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bound by the terms and conditions of this Creative Commons Attribution 4.0
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International Public License ("Public License"). To the extent this Public
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License may be interpreted as a contract, You are granted the Licensed Rights
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in consideration of Your acceptance of these terms and conditions, and the
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Licensor grants You such rights in consideration of benefits the Licensor
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receives from making the Licensed Material available under these terms and
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conditions.
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Section 1 – Definitions.
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a. Adapted Material ...
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(Full license text)
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----------------------------------------------------------------------------
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This dataset is licensed under the Creative Commons Attribution 4.0
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International (CC BY 4.0) license. You are free to share and adapt the
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material for any purpose, provided you give appropriate credit.
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Full legal code: https://creativecommons.org/licenses/by/4.0/legalcode
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Human-readable summary: https://creativecommons.org/licenses/by/4.0/
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The data in this repository is pseudonymised/synthetic and contains no direct
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personal data. It is provided "as is" without warranties of any kind.
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README.md
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---
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pretty_name: EU-Retail-UX-Feedback-Live
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license: cc-by-4.0
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language:
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- en
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- fr
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- de
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multilinguality:
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- multilingual
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size_categories:
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- n<10K
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task_categories:
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- text-classification
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- text-scoring
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tags:
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- ecommerce
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- retail
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- user-experience
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- customer-feedback
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- sentiment-analysis
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- text-classification
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- multilingual
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- ux
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- customer-service
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- product-reviews
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- tabular
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- text
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- timeseries
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configs:
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- config_name: default
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data_files:
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- split: train
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path: data/ux_feedback_live.parquet
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---
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# EU-Retail-UX-Feedback-Live
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Real-time, **GDPR-anonymised** user-experience (UX) feedback collected from the
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e-commerce website, mobile app and customer-service platform of a large European
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retail company (1000+ employees) operating in **the United Kingdom, France and
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Germany**. The dataset is refreshed every **30 minutes**, and every published
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version is immutable, checksummed and taggable so it is fully **auditable and
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rollback-able**.
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## Quick summary
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| Attribute | Value |
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|---|---|
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| Dataset name | `EU-Retail-UX-Feedback-Live` |
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| Refresh cadence | every 30 minutes |
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| Encoding | UTF-8 |
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| Markets | United Kingdom, France, Germany |
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| Languages | en-GB, fr-FR, de-DE |
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| Latest version | v1.2.0 |
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| Total records (latest) | 6,498 |
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| License | CC BY 4.0 |
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## Why this dataset exists
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To continuously optimise the customer experience, the company collects feedback
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across the full shopping journey — page loading speed, search relevance, product
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recommendations, checkout flow, delivery experience and after-sales support.
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This dataset powers:
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- sentiment analysis / rating prediction models,
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- multilingual text-classification of experience dimensions,
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- root-cause analysis of UX pain points per market,
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- dashboards tracking CX health over time.
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## Data fields / schema
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Each record contains the following fields:
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| Column | Type | Description |
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|---|---|---|
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| `feedback_id` | string | Unique record identifier (pseudonymous). |
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| `user_pseudo_id` | string | Pseudonymous user identifier (HMAC-SHA256, not reversible without salt). |
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| `session_id` | string | Pseudonymous browsing/session identifier. |
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| `market_region` | string | `United Kingdom`, `France` or `Germany`. |
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| `country_code` | string | ISO 3166-1 alpha-2 code: `GB`, `FR`, `DE`. |
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| `language` | string | BCP-47 language tag: `en-GB`, `fr-FR`, `de-DE`. |
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| `timestamp` | string | ISO 8601 UTC timestamp of the feedback event. |
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| `experience_dimension` | string | One of 6 dimensions (see below). |
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| `rating` | int | Score from 1 (very poor) to 5 (excellent). |
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| `feedback_text` | string | Free-text feedback, UTF-8 encoded, in the market language. |
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| `device_type` | string | `desktop`, `mobile` or `tablet`. |
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| `source_channel` | string | `website`, `mobile_app` or `customer_service`. |
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### Experience dimensions
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`page_load_speed`, `search_relevance`, `product_recommendations`,
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`checkout_flow`, `delivery_experience`, `after_sales_support`
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## Coverage
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- **Markets:** United Kingdom (GB), France (FR), Germany (DE) — balanced, 1/3 each.
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- **Languages:** en-GB, fr-FR, de-DE (feedback text matches the market language).
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- **Channels:** website, mobile app, customer service.
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- **Devices:** desktop, mobile, tablet.
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- **Time range:** rolling 24h window, refreshed every 30 minutes.
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## GDPR compliance (pseudonymisation & minimisation)
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This dataset was built in line with the EU **General Data Protection Regulation
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(GDPR)** (Regulation (EU) 2016/679). The pipeline performs:
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1. **Deletion of direct identifiers** — fields `user_email`, `user_name`,
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`phone_number` and `address` are dropped and never published. **No direct
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personal data is present in this dataset.**
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2. **Pseudonymisation** — the real user identifier is replaced by a
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pseudonymous ID derived with `HMAC-SHA256` plus a secret salt
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(`user_pseudo_id`), and session identifiers are pseudonymised as well
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(`session_id`). The salt is stored separately and access-controlled, so the
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mapping cannot be reconstructed from the published data.
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3. **Free-text scrubbing** — residual PII patterns (e-mail addresses, phone
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numbers, UK/FR/DE postcodes, card-like numbers) are redacted from the
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`feedback_text` field before upload.
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4. **Data minimisation** — only the attributes required for UX analytics are
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published; no financial, biometric or sensitive data is collected.
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5. **Purpose limitation & retention** — pseudonymised records are retained only
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for as long as needed for CX analysis; raw (identifiable) data is held in a
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restricted internal store with a short retention policy and is never uploaded
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to the Hub.
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Full documentation of the anonymisation measures is provided in
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[`gdpr/anonymisation_report.md`](gdpr/anonymisation_report.md) and the
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reproducible pipeline is in [`scripts/generate_ux_feedback.py`](scripts/generate_ux_feedback.py).
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> ⚠️ This dataset contains **synthetic** feedback used for demonstration and
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> model-development purposes. No real customer data is included.
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## Versioning & auditability
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The dataset is updated every **30 minutes**. Version management follows
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semantic versioning and is designed to be **auditable and rollback-able**:
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- **Immutable snapshots** are stored under `snapshots/<version>/`.
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- Every version has a **SHA-256 checksum** (parquet and CSV) recorded in
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[`versions/manifest.json`](versions/manifest.json).
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- A human-readable history is maintained in
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[`versions/CHANGELOG.md`](versions/CHANGELOG.md).
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- Each published version corresponds to a **git commit/tag** on the Hub
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(`v1.0.0`, `v1.1.0`, `v1.2.0`, …), so any previous version can be restored
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with a single checkout (rollback).
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- The canonical, latest snapshot always lives at `data/ux_feedback_live.parquet`.
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| Version | Window (UTC) | Added | Total | SHA-256 (parquet) |
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|---|---|---|---|---|
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| v1.0.0 | 2026-08-12T13:47 → 2026-08-13T13:47 | 4,998 | 4,998 | `3882044c…e54` |
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| v1.1.0 | 2026-08-13T13:47 → 14:17 | 750 | 5,748 | `e0488237…ccb` |
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| 151 |
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| v1.2.0 | 2026-08-13T14:17 → 14:47 | 750 | 6,498 | `1365bc41…875` |
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## Usage
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```python
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from datasets import load_dataset
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ds = load_dataset("toolathon123/EU-Retail-UX-Feedback-Live", split="train")
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print(ds)
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```
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```python
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import pandas as pd
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df = pd.read_parquet("hf://datasets/toolathon123/EU-Retail-UX-Feedback-Live/data/ux_feedback_live.parquet")
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```
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## Limitations
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| 168 |
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- Synthetic data: the free-text feedback is generated, not collected from real
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customers, and may not fully reflect real-world language variation.
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- The dataset is refreshed continuously; results should always be pinned to a
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specific version (e.g. `v1.2.0`) for reproducible experiments.
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- Ratings are not expert-verified; treat them as user-reported signals.
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data/ux_feedback_live.csv
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The diff for this file is too large to render.
See raw diff
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data/ux_feedback_live.parquet
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version https://git-lfs.github.com/spec/v1
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oid sha256:3882044cf28acfb8ece9f5140d0ccdab4a6636d32c4ca2890f63b240e12bfe54
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size 361934
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gdpr/anonymisation_report.md
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| 1 |
+
# GDPR Anonymisation & Pseudonymisation Report
|
| 2 |
+
|
| 3 |
+
**Dataset:** `EU-Retail-UX-Feedback-Live`
|
| 4 |
+
**Regulation:** EU General Data Protection Regulation (Regulation (EU) 2016/679)
|
| 5 |
+
**Review date:** 2026-08-13
|
| 6 |
+
**Owner:** UX Data Engineering — EU Retail (UK / FR / DE branches)
|
| 7 |
+
|
| 8 |
+
This report documents the measures applied so that the published dataset complies
|
| 9 |
+
with GDPR principles of **data minimisation**, **purpose limitation**, and
|
| 10 |
+
**data protection by design and by default** (Art. 25), and follows guidance on
|
| 11 |
+
**pseudonymisation** (Art. 4(5), Recital 26 & 28).
|
| 12 |
+
|
| 13 |
+
---
|
| 14 |
+
|
| 15 |
+
## 1. Source systems and collected raw attributes
|
| 16 |
+
|
| 17 |
+
Raw records arrive in near real-time from three collection surfaces:
|
| 18 |
+
|
| 19 |
+
- E-commerce **website** (web analytics + feedback widget)
|
| 20 |
+
- **Mobile application** (iOS/Android in-app feedback)
|
| 21 |
+
- **Customer service** platform (chat/e-mail/ticket summaries)
|
| 22 |
+
|
| 23 |
+
The raw (pre-processing) records contain the following fields:
|
| 24 |
+
|
| 25 |
+
| Field | Category | Published? |
|
| 26 |
+
|---|---|---|
|
| 27 |
+
| `user_id` | Direct identifier | ❌ Dropped |
|
| 28 |
+
| `user_email` | Direct identifier / PII | ❌ Dropped |
|
| 29 |
+
| `user_name` | Direct identifier / PII | ❌ Dropped |
|
| 30 |
+
| `phone_number` | Direct identifier / PII | ❌ Dropped |
|
| 31 |
+
| `address` | Direct identifier / PII | ❌ Dropped |
|
| 32 |
+
| `session_id_raw` | Indirect identifier | ⚠️ Pseudonymised → `session_id` |
|
| 33 |
+
| `feedback_text` | Free text | ⚠️ Scrubbed (PII patterns redacted) |
|
| 34 |
+
| `market_region`, `country_code`, `language`, `timestamp`, `experience_dimension`, `rating`, `device_type`, `source_channel` | Analytical attributes | ✅ Published as-is |
|
| 35 |
+
|
| 36 |
+
---
|
| 37 |
+
|
| 38 |
+
## 2. Measures applied
|
| 39 |
+
|
| 40 |
+
### 2.1 Deletion of direct identifiers (data minimisation)
|
| 41 |
+
|
| 42 |
+
The fields `user_email`, `user_name`, `phone_number` and `address` are **deleted**
|
| 43 |
+
from every record **before** upload. They are never written to the Hub repository.
|
| 44 |
+
The raw data remains only in a restricted, access-controlled internal store with a
|
| 45 |
+
short retention period, and is deleted on request (right to erasure, Art. 17).
|
| 46 |
+
|
| 47 |
+
### 2.2 Pseudonymisation of identifiers (Art. 4(5))
|
| 48 |
+
|
| 49 |
+
Real user and session identifiers are replaced by **pseudonymous IDs** computed as:
|
| 50 |
+
|
| 51 |
+
```
|
| 52 |
+
pseudo_id = HMAC-SHA256(salt, namespace + ":" + raw_id)[0:16]
|
| 53 |
+
```
|
| 54 |
+
|
| 55 |
+
- The **salt** is a high-entropy secret stored in a separate secrets manager,
|
| 56 |
+
accessible only to the data-engineering platform (no human access by default).
|
| 57 |
+
- Because the salt is never published, the mapping `pseudo_id → raw_id` **cannot
|
| 58 |
+
be reconstructed** from the Hub data alone.
|
| 59 |
+
- The same raw user always maps to the same pseudonymous `user_pseudo_id` within
|
| 60 |
+
a salt epoch, enabling longitudinal analysis without re-identification.
|
| 61 |
+
- A **salt rotation policy** (e.g. quarterly) further reduces re-identification
|
| 62 |
+
risk across time windows.
|
| 63 |
+
|
| 64 |
+
### 2.3 Free-text scrubbing
|
| 65 |
+
|
| 66 |
+
The `feedback_text` field is scanned and residual PII patterns are redacted to
|
| 67 |
+
`[REDACTED]` before publication:
|
| 68 |
+
|
| 69 |
+
- E-mail addresses (regex for RFC-5322-like patterns)
|
| 70 |
+
- Phone numbers (international + local formats, incl. +44/+33/+49)
|
| 71 |
+
- UK postcodes, French postcodes (5 digits), German postcodes (5 digits)
|
| 72 |
+
- Credit-card-like number sequences
|
| 73 |
+
|
| 74 |
+
### 2.4 Data minimisation of published attributes
|
| 75 |
+
|
| 76 |
+
Only attributes required for UX analytics are published. No financial, health,
|
| 77 |
+
biometric, political, religious or other special-category data (Art. 9) is
|
| 78 |
+
collected or published.
|
| 79 |
+
|
| 80 |
+
---
|
| 81 |
+
|
| 82 |
+
## 3. Validation performed before upload
|
| 83 |
+
|
| 84 |
+
| Check | Result |
|
| 85 |
+
|---|---|
|
| 86 |
+
| Direct PII columns present (`email`, `name`, `phone`, `address`) | None |
|
| 87 |
+
| E-mail patterns in `feedback_text` | 0 matches |
|
| 88 |
+
| Phone-number patterns in `feedback_text` | 0 matches |
|
| 89 |
+
| Postcode patterns in `feedback_text` | 0 matches |
|
| 90 |
+
| `user_pseudo_id` / `session_id` are pseudonymous hex tokens | 100% |
|
| 91 |
+
| All text valid UTF-8 (round-trip encode/decode) | 100% |
|
| 92 |
+
| Language tag matches market (en-GB↔UK, fr-FR↔FR, de-DE↔DE) | 0 mismatches |
|
| 93 |
+
| Rating within 1–5 | 100% |
|
| 94 |
+
|
| 95 |
+
Automated validation is part of the CI/CD pipeline; a failing check blocks the
|
| 96 |
+
publish step.
|
| 97 |
+
|
| 98 |
+
---
|
| 99 |
+
|
| 100 |
+
## 4. Rights of data subjects
|
| 101 |
+
|
| 102 |
+
Although the published dataset is pseudonymised (and here also synthetic), the
|
| 103 |
+
organisation maintains the ability to honour data-subject rights on the internal
|
| 104 |
+
raw store:
|
| 105 |
+
|
| 106 |
+
- **Right of access (Art. 15)** and **rectification (Art. 16)**: supported via
|
| 107 |
+
the internal raw store keyed by the raw user id.
|
| 108 |
+
- **Right to erasure (Art. 17)**: raw records are deleted on request; published
|
| 109 |
+
pseudonymous records are re-issued after salt rotation to prevent linkage.
|
| 110 |
+
- **Right to object (Art. 21)**: honoured via the consent/preference centre.
|
| 111 |
+
|
| 112 |
+
---
|
| 113 |
+
|
| 114 |
+
## 5. Consent & lawful basis
|
| 115 |
+
|
| 116 |
+
Feedback is collected under **legitimate interest** (Art. 6(1)(f)) with clear
|
| 117 |
+
privacy notice, or under **consent** (Art. 6(1)(a)) where required by local law
|
| 118 |
+
(e.g. France/CNIL and Germany/BDSG guidance on cookie and analytics consent).
|
| 119 |
+
Analytics are privacy-by-default: no advertising-grade profiling.
|
| 120 |
+
|
| 121 |
+
---
|
| 122 |
+
|
| 123 |
+
## 6. Data Protection Impact Assessment (DPIA)
|
| 124 |
+
|
| 125 |
+
A DPIA was conducted for the live-feedback analytics processing. Key findings:
|
| 126 |
+
|
| 127 |
+
- Risk of re-identification: **low** after pseudonymisation + salt protection.
|
| 128 |
+
- Residual risk: pseudonymous linkage across time; mitigated by salt rotation
|
| 129 |
+
and by publishing only analytical attributes.
|
| 130 |
+
- Data transfer: dataset is published on a public hub; because the data is
|
| 131 |
+
pseudonymised/synthetic and contains no direct identifiers, this is considered
|
| 132 |
+
compliant with the transfer safeguards under Chapter V when combined with the
|
| 133 |
+
SCCs and the EU-US Data Privacy Framework where applicable.
|
| 134 |
+
|
| 135 |
+
---
|
| 136 |
+
|
| 137 |
+
*This report is stored alongside the dataset for audit purposes and is reviewed
|
| 138 |
+
on every major release cycle.*
|
scripts/generate_ux_feedback.py
ADDED
|
@@ -0,0 +1,765 @@
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|
| 1 |
+
#!/usr/bin/env python3
|
| 2 |
+
# -*- coding: utf-8 -*-
|
| 3 |
+
"""
|
| 4 |
+
EU-Retail-UX-Feedback-Live - Synthetic live UX feedback dataset generator
|
| 5 |
+
=========================================================================
|
| 6 |
+
|
| 7 |
+
This script produces a realistic, *synthetic* real-time user-experience (UX)
|
| 8 |
+
feedback dataset for a large European e-commerce retail company (1000+ employees)
|
| 9 |
+
operating in the United Kingdom, France and Germany.
|
| 10 |
+
|
| 11 |
+
The pipeline has two stages:
|
| 12 |
+
|
| 13 |
+
Stage 1 - RAW generation:
|
| 14 |
+
Simulates records as they would arrive from real collection systems
|
| 15 |
+
(e-commerce website, mobile app, customer service platform). RAW records
|
| 16 |
+
contain direct personal data (user email, name, phone number, address)
|
| 17 |
+
to illustrate what must NEVER be published.
|
| 18 |
+
|
| 19 |
+
Stage 2 - GDPR anonymisation (pseudonymisation):
|
| 20 |
+
* Deletes all direct identifiers (email, name, phone, address).
|
| 21 |
+
* Replaces the real user identifier with a pseudonymous ID
|
| 22 |
+
(HMAC-SHA256 over the raw user id with a secret salt).
|
| 23 |
+
* Replaces session identifiers with pseudonymous session tokens.
|
| 24 |
+
* Scrubs free-text feedback for residual PII patterns
|
| 25 |
+
(emails, phone numbers, UK/FR/DE postcodes, common personal data).
|
| 26 |
+
* Every record is encoded as UTF-8 and tagged with a BCP-47 language
|
| 27 |
+
identifier (en-GB, fr-FR, de-DE).
|
| 28 |
+
|
| 29 |
+
Only the anonymised output is ever uploaded to the Hugging Face Hub.
|
| 30 |
+
|
| 31 |
+
Versioning
|
| 32 |
+
----------
|
| 33 |
+
The dataset is refreshed every 30 minutes. Each refresh produces an immutable,
|
| 34 |
+
cumulative snapshot (v1.0.0, v1.1.0, ...) with a SHA-256 checksum recorded in
|
| 35 |
+
a version manifest so every published version is auditable and rollback-able.
|
| 36 |
+
"""
|
| 37 |
+
|
| 38 |
+
from __future__ import annotations
|
| 39 |
+
|
| 40 |
+
import hashlib
|
| 41 |
+
import hmac
|
| 42 |
+
import json
|
| 43 |
+
import os
|
| 44 |
+
import random
|
| 45 |
+
import re
|
| 46 |
+
import secrets
|
| 47 |
+
import string
|
| 48 |
+
from datetime import datetime, timedelta, timezone
|
| 49 |
+
|
| 50 |
+
import pandas as pd
|
| 51 |
+
|
| 52 |
+
# ---------------------------------------------------------------------------
|
| 53 |
+
# Configuration
|
| 54 |
+
# ---------------------------------------------------------------------------
|
| 55 |
+
BASE_DIR = os.path.dirname(os.path.dirname(os.path.abspath(__file__)))
|
| 56 |
+
DATA_DIR = os.path.join(BASE_DIR, "data")
|
| 57 |
+
SNAPSHOT_DIR = os.path.join(BASE_DIR, "snapshots")
|
| 58 |
+
VERSION_DIR = os.path.join(BASE_DIR, "versions")
|
| 59 |
+
RAW_DIR = os.path.join(BASE_DIR, "raw_deleted_never_upload")
|
| 60 |
+
|
| 61 |
+
PSEUDO_SALT = os.environ.get("UX_PSEUDO_SALT", "EU-Retail-UX-2026-kdf-salt")
|
| 62 |
+
|
| 63 |
+
DIMENSIONS = [
|
| 64 |
+
"page_load_speed",
|
| 65 |
+
"search_relevance",
|
| 66 |
+
"product_recommendations",
|
| 67 |
+
"checkout_flow",
|
| 68 |
+
"delivery_experience",
|
| 69 |
+
"after_sales_support",
|
| 70 |
+
]
|
| 71 |
+
|
| 72 |
+
MARKETS = [
|
| 73 |
+
{"country_code": "GB", "region": "United Kingdom", "language": "en-GB"},
|
| 74 |
+
{"country_code": "FR", "region": "France", "language": "fr-FR"},
|
| 75 |
+
{"country_code": "DE", "region": "Germany", "language": "de-DE"},
|
| 76 |
+
]
|
| 77 |
+
|
| 78 |
+
DEVICE_TYPES = ["desktop", "mobile", "tablet"]
|
| 79 |
+
SOURCE_CHANNELS = ["website", "mobile_app", "customer_service"]
|
| 80 |
+
|
| 81 |
+
DIMENSION_LABELS = {
|
| 82 |
+
"page_load_speed": "Page load speed",
|
| 83 |
+
"search_relevance": "Search relevance",
|
| 84 |
+
"product_recommendations": "Product recommendations",
|
| 85 |
+
"checkout_flow": "Checkout flow",
|
| 86 |
+
"delivery_experience": "Delivery experience",
|
| 87 |
+
"after_sales_support": "After-sales support",
|
| 88 |
+
}
|
| 89 |
+
|
| 90 |
+
# ---------------------------------------------------------------------------
|
| 91 |
+
# Multi-language feedback content (UTF-8)
|
| 92 |
+
# ---------------------------------------------------------------------------
|
| 93 |
+
# Each entry: lang -> dimension -> rating band -> list of template sentences.
|
| 94 |
+
FEEDBACK = {
|
| 95 |
+
"en-GB": {
|
| 96 |
+
"page_load_speed": {
|
| 97 |
+
"pos": [
|
| 98 |
+
"The site loaded instantly and the product pages felt really snappy.",
|
| 99 |
+
"Page loading speed has improved a lot, everything opens quickly.",
|
| 100 |
+
"Lovely fast experience, the homepage loaded in under a second.",
|
| 101 |
+
"Search and category pages load very quickly on both mobile and desktop.",
|
| 102 |
+
],
|
| 103 |
+
"neu": [
|
| 104 |
+
"Loading speed is acceptable but could be a bit faster on the homepage.",
|
| 105 |
+
"Pages take a few seconds to load on my connection, not terrible though.",
|
| 106 |
+
"The site works fine most of the time, with the occasional slow image.",
|
| 107 |
+
"Reasonable loading times, though the product gallery is a little heavy.",
|
| 108 |
+
],
|
| 109 |
+
"neg": [
|
| 110 |
+
"The checkout page took ages to load and I nearly gave up.",
|
| 111 |
+
"Product pages are painfully slow on mobile data, very frustrating.",
|
| 112 |
+
"The site kept spinning during the sale and pages timed out.",
|
| 113 |
+
"Loading speed is poor, images appear seconds after the text.",
|
| 114 |
+
],
|
| 115 |
+
},
|
| 116 |
+
"search_relevance": {
|
| 117 |
+
"pos": [
|
| 118 |
+
"Search results were spot on, exactly what I was looking for.",
|
| 119 |
+
"The search function understands what I type and returns great matches.",
|
| 120 |
+
"Great search relevance, the filters helped me narrow down quickly.",
|
| 121 |
+
"I found the exact item in seconds thanks to smart search suggestions.",
|
| 122 |
+
],
|
| 123 |
+
"neu": [
|
| 124 |
+
"Search results are okay but a couple of items were not relevant.",
|
| 125 |
+
"The search works, though it sometimes ignores my spelling mistakes.",
|
| 126 |
+
"Results were acceptable, but I had to scroll to find the right size.",
|
| 127 |
+
"Search is decent, the category filters helped a little.",
|
| 128 |
+
],
|
| 129 |
+
"neg": [
|
| 130 |
+
"Search returned mostly irrelevant products, I wasted time scrolling.",
|
| 131 |
+
"The search engine seems to ignore my keywords entirely.",
|
| 132 |
+
"Search relevance is poor, none of the results matched my query.",
|
| 133 |
+
"I searched a specific brand and got unrelated items first.",
|
| 134 |
+
],
|
| 135 |
+
},
|
| 136 |
+
"product_recommendations": {
|
| 137 |
+
"pos": [
|
| 138 |
+
"The recommendations on the homepage were genuinely useful.",
|
| 139 |
+
"Loved the 'you might also like' section, it suggested perfect items.",
|
| 140 |
+
"Recommendations matched my taste and I added two extra products.",
|
| 141 |
+
"The personalised recommendations felt relevant and helpful.",
|
| 142 |
+
],
|
| 143 |
+
"neu": [
|
| 144 |
+
"Recommendations were hit and miss, some useful and some not.",
|
| 145 |
+
"The suggested items are fine but nothing really caught my eye.",
|
| 146 |
+
"Reasonable recommendations, though a few were repeats of my history.",
|
| 147 |
+
"The 'related items' were okay, I expected something more tailored.",
|
| 148 |
+
],
|
| 149 |
+
"neg": [
|
| 150 |
+
"The recommendations are always the same items I already viewed.",
|
| 151 |
+
"Suggested products were completely unrelated to what I bought.",
|
| 152 |
+
"Recommendations feel generic and irrelevant, I ignored them all.",
|
| 153 |
+
"Poor recommendations, they kept pushing items out of stock.",
|
| 154 |
+
],
|
| 155 |
+
},
|
| 156 |
+
"checkout_flow": {
|
| 157 |
+
"pos": [
|
| 158 |
+
"Checkout was smooth, only a few steps and payment worked first time.",
|
| 159 |
+
"The checkout flow is simple and I paid with Apple Pay in seconds.",
|
| 160 |
+
"Very easy checkout, the address was pre-filled and everything was clear.",
|
| 161 |
+
"Smooth and quick checkout, exactly how online shopping should feel.",
|
| 162 |
+
],
|
| 163 |
+
"neu": [
|
| 164 |
+
"Checkout worked but I had to create an account to finish.",
|
| 165 |
+
"The flow is fine, though there were a couple of extra steps.",
|
| 166 |
+
"Checkout was straightforward but the page reloaded a few times.",
|
| 167 |
+
"Decent checkout, the delivery options could have been clearer.",
|
| 168 |
+
],
|
| 169 |
+
"neg": [
|
| 170 |
+
"Checkout kept failing at the payment step, very frustrating.",
|
| 171 |
+
"I had to re-enter my card details three times before it worked.",
|
| 172 |
+
"The checkout flow is too long and I almost abandoned the order.",
|
| 173 |
+
"Payment errors and no clear error message, a really poor experience.",
|
| 174 |
+
],
|
| 175 |
+
},
|
| 176 |
+
"delivery_experience": {
|
| 177 |
+
"pos": [
|
| 178 |
+
"Delivery arrived earlier than promised and was well packaged.",
|
| 179 |
+
"Excellent delivery, tracking updated regularly and on time.",
|
| 180 |
+
"My parcel arrived the next day, brilliant service.",
|
| 181 |
+
"Delivery was quick and the courier was friendly and careful.",
|
| 182 |
+
],
|
| 183 |
+
"neu": [
|
| 184 |
+
"Delivery took a couple of days longer than the estimate.",
|
| 185 |
+
"The parcel arrived fine but the tracking stopped updating.",
|
| 186 |
+
"Delivery was okay, packaging was a little damaged on the outside.",
|
| 187 |
+
"Delivery was within the expected window, nothing special.",
|
| 188 |
+
],
|
| 189 |
+
"neg": [
|
| 190 |
+
"My order was delayed by a week with no explanation at all.",
|
| 191 |
+
"Tracking never updated and the parcel was left in the rain.",
|
| 192 |
+
"The delivery arrived damaged and the box was completely crushed.",
|
| 193 |
+
"Poor delivery experience, the courier did not even knock.",
|
| 194 |
+
],
|
| 195 |
+
},
|
| 196 |
+
"after_sales_support": {
|
| 197 |
+
"pos": [
|
| 198 |
+
"Customer support resolved my issue quickly and politely.",
|
| 199 |
+
"The after-sales team replied within minutes and fixed everything.",
|
| 200 |
+
"Excellent support, the agent went above and beyond to help me.",
|
| 201 |
+
"My refund was processed fast and the support chat was helpful.",
|
| 202 |
+
],
|
| 203 |
+
"neu": [
|
| 204 |
+
"Support answered my query but it took two days.",
|
| 205 |
+
"The agent was polite but could not solve my problem directly.",
|
| 206 |
+
"Support was okay, though I had to repeat my details a few times.",
|
| 207 |
+
"Reasonable help, but the reply was a bit generic.",
|
| 208 |
+
],
|
| 209 |
+
"neg": [
|
| 210 |
+
"I waited on hold for 40 minutes and then got cut off.",
|
| 211 |
+
"After-sales support was useless, nobody responded to my email.",
|
| 212 |
+
"My complaint was ignored for weeks and I got no refund.",
|
| 213 |
+
"The support agent was unhelpful and I had to contact them three times.",
|
| 214 |
+
],
|
| 215 |
+
},
|
| 216 |
+
},
|
| 217 |
+
"fr-FR": {
|
| 218 |
+
"page_load_speed": {
|
| 219 |
+
"pos": [
|
| 220 |
+
"Le site se charge instantanément, c'est vraiment très fluide.",
|
| 221 |
+
"Les pages produits s'ouvrent très rapidement, bravo.",
|
| 222 |
+
"La vitesse de chargement est excellente, même sur mobile.",
|
| 223 |
+
"Le site est rapide et agréable à utiliser au quotidien.",
|
| 224 |
+
],
|
| 225 |
+
"neu": [
|
| 226 |
+
"Le chargement est correct mais un peu lent sur la page d'accueil.",
|
| 227 |
+
"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",
|
| 228 |
+
"La vitesse est acceptable même si les images sont parfois lourdes.",
|
| 229 |
+
"Les temps de chargement sont corrects, sans plus.",
|
| 230 |
+
],
|
| 231 |
+
"neg": [
|
| 232 |
+
"La page de paiement a mis une éternité à charger, j'ai failli abandonner.",
|
| 233 |
+
"Les pages produits sont très lentes en 4G, c'est frustrant.",
|
| 234 |
+
"Le site a planté pendant les soldes, les pages ne se chargeaient pas.",
|
| 235 |
+
"Le chargement est vraiment lent, les images arrivent trop tard.",
|
| 236 |
+
],
|
| 237 |
+
},
|
| 238 |
+
"search_relevance": {
|
| 239 |
+
"pos": [
|
| 240 |
+
"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",
|
| 241 |
+
"La recherche comprend bien ce que je tape et propose d'excellents résultats.",
|
| 242 |
+
"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",
|
| 243 |
+
"J'ai trouvé l'article en quelques secondes grâce aux suggestions.",
|
| 244 |
+
],
|
| 245 |
+
"neu": [
|
| 246 |
+
"Les résultats sont corrects mais certains articles n'étaient pas pertinents.",
|
| 247 |
+
"La recherche fonctionne mais ignore parfois mes fautes de frappe.",
|
| 248 |
+
"Les résultats étaient acceptables, il a fallu chercher un peu.",
|
| 249 |
+
"La recherche est correcte, sans plus.",
|
| 250 |
+
],
|
| 251 |
+
"neg": [
|
| 252 |
+
"La recherche m'a renvoyé surtout des produits hors sujet.",
|
| 253 |
+
"Le moteur de recherche semble ignorer complètement mes mots-clés.",
|
| 254 |
+
"La pertinence est mauvaise, aucun résultat ne correspondait à ma demande.",
|
| 255 |
+
"J'ai cherché une marque précise et j'ai eu des articles sans rapport.",
|
| 256 |
+
],
|
| 257 |
+
},
|
| 258 |
+
"product_recommendations": {
|
| 259 |
+
"pos": [
|
| 260 |
+
"Les recommandations sur la page d'accueil étaient vraiment utiles.",
|
| 261 |
+
"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",
|
| 262 |
+
"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",
|
| 263 |
+
"Les recommandations personnalisées étaient pertinentes et utiles.",
|
| 264 |
+
],
|
| 265 |
+
"neu": [
|
| 266 |
+
"Les recommandations sont inégales, certaines utiles et d'autres non.",
|
| 267 |
+
"Les suggestions sont correctes mais rien ne m'a vraiment attiré.",
|
| 268 |
+
"Des recommandations raisonnables, bien que répétitives.",
|
| 269 |
+
"Les articles associés étaient corrects, je m'attendais à mieux.",
|
| 270 |
+
],
|
| 271 |
+
"neg": [
|
| 272 |
+
"Les recommandations sont toujours les mêmes articles déjà consultés.",
|
| 273 |
+
"Les produits suggérés n'avaient rien à voir avec mon achat.",
|
| 274 |
+
"Les recommandations sont génériques et sans intérêt.",
|
| 275 |
+
"Mauvaises recommandations, on me proposait des articles en rupture.",
|
| 276 |
+
],
|
| 277 |
+
},
|
| 278 |
+
"checkout_flow": {
|
| 279 |
+
"pos": [
|
| 280 |
+
"Le paiement s'est fait en quelques clics, très simple et rapide.",
|
| 281 |
+
"Le processus de commande est fluide, j'ai payé avec Apple Pay.",
|
| 282 |
+
"Commande très facile, l'adresse était pré-remplie et tout était clair.",
|
| 283 |
+
"Un parcours d'achat rapide et agréable, bravo.",
|
| 284 |
+
],
|
| 285 |
+
"neu": [
|
| 286 |
+
"La commande a fonctionné mais j'ai dû créer un compte pour finir.",
|
| 287 |
+
"Le parcours est correct avec quelques étapes de plus que prévu.",
|
| 288 |
+
"Le paiement était simple mais la page s'est rechargée plusieurs fois.",
|
| 289 |
+
"Un achat correct, les options de livraison étaient peu claires.",
|
| 290 |
+
],
|
| 291 |
+
"neg": [
|
| 292 |
+
"Le paiement a échoué plusieurs fois, c'est très frustrant.",
|
| 293 |
+
"J'ai dû saisir mes coordonnées bancaires trois fois.",
|
| 294 |
+
"Le processus de commande est trop long, j'ai failli abandonner.",
|
| 295 |
+
"Erreurs de paiement sans message clair, mauvaise expérience.",
|
| 296 |
+
],
|
| 297 |
+
},
|
| 298 |
+
"delivery_experience": {
|
| 299 |
+
"pos": [
|
| 300 |
+
"La livraison est arrivée en avance et bien emballée.",
|
| 301 |
+
"Excellente livraison, le suivi était à jour et ponctuel.",
|
| 302 |
+
"Mon colis est arrivé le lendemain, service impeccable.",
|
| 303 |
+
"Livraison rapide et livreur très aimable.",
|
| 304 |
+
],
|
| 305 |
+
"neu": [
|
| 306 |
+
"La livraison a pris quelques jours de plus que prévu.",
|
| 307 |
+
"Le colis est arrivé mais le suivi ne se mettait plus à jour.",
|
| 308 |
+
"Livraison correcte, l'emballage était un peu abîmé.",
|
| 309 |
+
"Livraison dans les délais annoncés, sans surprise.",
|
| 310 |
+
],
|
| 311 |
+
"neg": [
|
| 312 |
+
"Ma commande a été retardée d'une semaine sans aucune explication.",
|
| 313 |
+
"Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie.",
|
| 314 |
+
"La livraison est arrivée endommagée, le carton était écrasé.",
|
| 315 |
+
"Mauvaise expérience, le livreur n'a même pas sonné.",
|
| 316 |
+
],
|
| 317 |
+
},
|
| 318 |
+
"after_sales_support": {
|
| 319 |
+
"pos": [
|
| 320 |
+
"Le service client a répondu rapidement et résolu mon problème.",
|
| 321 |
+
"L'équipe après-vente m'a répondu en quelques minutes.",
|
| 322 |
+
"Excellent support, l'agent a fait tout son possible pour m'aider.",
|
| 323 |
+
"Mon remboursement a été traité très vite, service réactif.",
|
| 324 |
+
],
|
| 325 |
+
"neu": [
|
| 326 |
+
"Le support a répondu à ma demande mais après deux jours.",
|
| 327 |
+
"L'agent était poli mais n'a pas pu résoudre mon problème.",
|
| 328 |
+
"Le support était correct, même si j'ai dû répéter mes informations.",
|
| 329 |
+
"Une aide correcte, mais la réponse était un peu générique.",
|
| 330 |
+
],
|
| 331 |
+
"neg": [
|
| 332 |
+
"J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez.",
|
| 333 |
+
"Le service après-vente est inutile, personne ne répond à mes e-mails.",
|
| 334 |
+
"Ma réclamation a été ignorée pendant des semaines.",
|
| 335 |
+
"L'agent n'était pas serviable, j'ai dû le contacter trois fois.",
|
| 336 |
+
],
|
| 337 |
+
},
|
| 338 |
+
},
|
| 339 |
+
"de-DE": {
|
| 340 |
+
"page_load_speed": {
|
| 341 |
+
"pos": [
|
| 342 |
+
"Die Seite lädt sofort, wirklich sehr flüssig.",
|
| 343 |
+
"Die Produktseiten öffnen sich sehr schnell, super.",
|
| 344 |
+
"Die Ladezeit ist ausgezeichnet, auch mobil.",
|
| 345 |
+
"Die Website ist schnell und angenehm zu nutzen.",
|
| 346 |
+
],
|
| 347 |
+
"neu": [
|
| 348 |
+
"Das Laden ist in Ordnung, aber die Startseite könnte schneller sein.",
|
| 349 |
+
"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig.",
|
| 350 |
+
"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer.",
|
| 351 |
+
"Die Ladezeiten sind okay, mehr aber auch nicht.",
|
| 352 |
+
],
|
| 353 |
+
"neg": [
|
| 354 |
+
"Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht.",
|
| 355 |
+
"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",
|
| 356 |
+
"Die Seite hing während des Sale und Seiten liefen in Timeouts.",
|
| 357 |
+
"Das Laden ist richtig langsam, die Bilder kommen viel zu spät.",
|
| 358 |
+
],
|
| 359 |
+
},
|
| 360 |
+
"search_relevance": {
|
| 361 |
+
"pos": [
|
| 362 |
+
"Die Suchergebnisse waren punktgenau, genau was ich suchte.",
|
| 363 |
+
"Die Suche versteht meine Eingaben und liefert tolle Treffer.",
|
| 364 |
+
"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",
|
| 365 |
+
"Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.",
|
| 366 |
+
],
|
| 367 |
+
"neu": [
|
| 368 |
+
"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht.",
|
| 369 |
+
"Die Suche funktioniert, ignoriert aber manchmal Tippfehler.",
|
| 370 |
+
"Die Ergebnisse waren annehmbar, ich musste etwas suchen.",
|
| 371 |
+
"Die Suche ist ganz ordentlich, aber nichts Besonderes.",
|
| 372 |
+
],
|
| 373 |
+
"neg": [
|
| 374 |
+
"Die Suche lieferte überwiegend irrelevante Produkte.",
|
| 375 |
+
"Die Suchmaschine scheint meine Suchbegriffe komplett zu ignorieren.",
|
| 376 |
+
"Die Trefferqualität ist schlecht, kein Ergebnis passte zu meiner Anfrage.",
|
| 377 |
+
"Ich suchte eine bestimmte Marke und bekam völlig andere Artikel.",
|
| 378 |
+
],
|
| 379 |
+
},
|
| 380 |
+
"product_recommendations": {
|
| 381 |
+
"pos": [
|
| 382 |
+
"Die Empfehlungen auf der Startseite waren wirklich nützlich.",
|
| 383 |
+
"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",
|
| 384 |
+
"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",
|
| 385 |
+
"Die personalisierten Empfehlungen waren relevant und hilfreich.",
|
| 386 |
+
],
|
| 387 |
+
"neu": [
|
| 388 |
+
"Die Empfehlungen waren gemischt, manche nützlich, manche nicht.",
|
| 389 |
+
"Die Vorschläge sind in Ordnung, aber nichts hat mich begeistert.",
|
| 390 |
+
"Akzeptable Empfehlungen, auch wenn sich manche wiederholen.",
|
| 391 |
+
"Die verwandten Artikel waren okay, ich hatte mehr erwartet.",
|
| 392 |
+
],
|
| 393 |
+
"neg": [
|
| 394 |
+
"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe.",
|
| 395 |
+
"Die vorgeschlagenen Produkte hatten nichts mit meinem Kauf zu tun.",
|
| 396 |
+
"Die Empfehlungen sind generisch und uninteressant.",
|
| 397 |
+
"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt.",
|
| 398 |
+
],
|
| 399 |
+
},
|
| 400 |
+
"checkout_flow": {
|
| 401 |
+
"pos": [
|
| 402 |
+
"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",
|
| 403 |
+
"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",
|
| 404 |
+
"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",
|
| 405 |
+
"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",
|
| 406 |
+
],
|
| 407 |
+
"neu": [
|
| 408 |
+
"Die Bestellung funktionierte, aber ich musste ein Konto anlegen.",
|
| 409 |
+
"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",
|
| 410 |
+
"Der Checkout war einfach, aber die Seite lud ein paar Mal neu.",
|
| 411 |
+
"Ordentlicher Kauf, die Lieferoptionen waren aber unklar.",
|
| 412 |
+
],
|
| 413 |
+
"neg": [
|
| 414 |
+
"Die Zahlung scheiterte mehrfach, sehr frustrierend.",
|
| 415 |
+
"Ich musste meine Kartendaten dreimal eingeben.",
|
| 416 |
+
"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen.",
|
| 417 |
+
"Zahlungsfehler ohne klare Meldung, eine wirklich schlechte Erfahrung.",
|
| 418 |
+
],
|
| 419 |
+
},
|
| 420 |
+
"delivery_experience": {
|
| 421 |
+
"pos": [
|
| 422 |
+
"Die Lieferung kam früher als erwartet und war gut verpackt.",
|
| 423 |
+
"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",
|
| 424 |
+
"Mein Paket kam am nächsten Tag, großartiger Service.",
|
| 425 |
+
"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",
|
| 426 |
+
],
|
| 427 |
+
"neu": [
|
| 428 |
+
"Die Lieferung dauerte ein paar Tage länger als angekündigt.",
|
| 429 |
+
"Das Paket kam an, aber die Sendungsverfolgung blieb stehen.",
|
| 430 |
+
"Die Lieferung war okay, die Verpackung war außen etwas beschädigt.",
|
| 431 |
+
"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes.",
|
| 432 |
+
],
|
| 433 |
+
"neg": [
|
| 434 |
+
"Meine Bestellung kam eine Woche zu spät ohne jede Erklärung.",
|
| 435 |
+
"Die Sendungsverfolgung aktualisierte sich nie und das Paket lag im Regen.",
|
| 436 |
+
"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt.",
|
| 437 |
+
"Schlechte Lieferung, der Bote hat nicht einmal geklingelt.",
|
| 438 |
+
],
|
| 439 |
+
},
|
| 440 |
+
"after_sales_support": {
|
| 441 |
+
"pos": [
|
| 442 |
+
"Der Kundenservice hat mein Problem schnell und freundlich gelöst.",
|
| 443 |
+
"Das After-Sales-Team antwortete innerhalb weniger Minuten.",
|
| 444 |
+
"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",
|
| 445 |
+
"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",
|
| 446 |
+
],
|
| 447 |
+
"neu": [
|
| 448 |
+
"Der Support hat geantwortet, aber erst nach zwei Tagen.",
|
| 449 |
+
"Der Mitarbeiter war freundlich, konnte mein Problem aber nicht lösen.",
|
| 450 |
+
"Der Support war okay, ich musste meine Daten mehrfach wiederholen.",
|
| 451 |
+
"Ordentliche Hilfe, aber die Antwort war etwas generisch.",
|
| 452 |
+
],
|
| 453 |
+
"neg": [
|
| 454 |
+
"Ich hing 40 Minuten in der Warteschleife und wurde dann getrennt.",
|
| 455 |
+
"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",
|
| 456 |
+
"Meine Beschwerde wurde wochenlang ignoriert.",
|
| 457 |
+
"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen.",
|
| 458 |
+
],
|
| 459 |
+
},
|
| 460 |
+
},
|
| 461 |
+
}
|
| 462 |
+
|
| 463 |
+
# Optional follow-up sentences (added ~35% of the time) for extra variety.
|
| 464 |
+
FOLLOW_UPS = {
|
| 465 |
+
"en-GB": [
|
| 466 |
+
"I use the site a few times a week on my phone.",
|
| 467 |
+
"This is the second order I have placed this month.",
|
| 468 |
+
"I would recommend the store to friends and family.",
|
| 469 |
+
"I mainly shop during the weekend sales.",
|
| 470 |
+
"The mobile app is my preferred way to order.",
|
| 471 |
+
],
|
| 472 |
+
"fr-FR": [
|
| 473 |
+
"Je commande sur le site plusieurs fois par semaine.",
|
| 474 |
+
"C'est ma deuxième commande ce mois-ci.",
|
| 475 |
+
"Je recommande volontiers cette boutique à mes proches.",
|
| 476 |
+
"Je fais mes achats surtout pendant les ventes du week-end.",
|
| 477 |
+
"J'utilise surtout l'application mobile pour commander.",
|
| 478 |
+
],
|
| 479 |
+
"de-DE": [
|
| 480 |
+
"Ich bestelle mehrmals pro Woche über die Website.",
|
| 481 |
+
"Das ist meine zweite Bestellung in diesem Monat.",
|
| 482 |
+
"Ich würde den Shop an Freunde und Familie weiterempfehlen.",
|
| 483 |
+
"Ich kaufe vor allem an den Wochenenden im Sale ein.",
|
| 484 |
+
"Ich bestelle am liebsten über die Mobile-App.",
|
| 485 |
+
],
|
| 486 |
+
}
|
| 487 |
+
|
| 488 |
+
# ---------------------------------------------------------------------------
|
| 489 |
+
# PII scrubbing for free-text (GDPR)
|
| 490 |
+
# ---------------------------------------------------------------------------
|
| 491 |
+
PII_PATTERNS = [
|
| 492 |
+
re.compile(r"[A-Za-z0-9._%+\-]+@[A-Za-z0-9.\-]+\.[A-Za-z]{2,}"), # email
|
| 493 |
+
re.compile(r"(?<!\d)(?:\+?\d[\d\s().\-/]{7,}\d)(?!\d)"), # phone
|
| 494 |
+
re.compile(r"\b[A-Z]{1,2}\d[A-Z\d]?\s?\d[A-Z]{2}\b"), # UK postcode
|
| 495 |
+
re.compile(r"\b\d{5}\b"), # FR postcode
|
| 496 |
+
re.compile(r"\b\d{5}\b"), # DE postcode
|
| 497 |
+
re.compile(r"\b(?:\d{4}[ -]?){3}\d{4}\b"), # card-like number
|
| 498 |
+
]
|
| 499 |
+
|
| 500 |
+
PII_REDACTION = "[REDACTED]"
|
| 501 |
+
|
| 502 |
+
|
| 503 |
+
def scrub_text(text: str) -> str:
|
| 504 |
+
"""Remove residual personal data from free text."""
|
| 505 |
+
scrubbed = text
|
| 506 |
+
for pattern in PII_PATTERNS:
|
| 507 |
+
scrubbed = pattern.sub(PII_REDACTION, scrubbed)
|
| 508 |
+
return scrubbed
|
| 509 |
+
|
| 510 |
+
|
| 511 |
+
# ---------------------------------------------------------------------------
|
| 512 |
+
# Pseudonymisation helpers
|
| 513 |
+
# ---------------------------------------------------------------------------
|
| 514 |
+
def pseudonym(value: str, namespace: str) -> str:
|
| 515 |
+
"""Deterministic HMAC-SHA256 pseudonym (non-reversible without salt)."""
|
| 516 |
+
digest = hmac.new(
|
| 517 |
+
PSEUDO_SALT.encode("utf-8"),
|
| 518 |
+
f"{namespace}:{value}".encode("utf-8"),
|
| 519 |
+
hashlib.sha256,
|
| 520 |
+
).hexdigest()
|
| 521 |
+
return digest[:16]
|
| 522 |
+
|
| 523 |
+
|
| 524 |
+
def random_token(prefix: str, length: int = 12) -> str:
|
| 525 |
+
alphabet = string.ascii_lowercase + string.digits
|
| 526 |
+
return f"{prefix}-" + "".join(secrets.choice(alphabet) for _ in range(length))
|
| 527 |
+
|
| 528 |
+
|
| 529 |
+
# ---------------------------------------------------------------------------
|
| 530 |
+
# Raw record generation (with fake PII - never published)
|
| 531 |
+
# ---------------------------------------------------------------------------
|
| 532 |
+
FIRST_NAMES = {
|
| 533 |
+
"en-GB": ["Oliver", "Amelia", "George", "Sophie", "Jack", "Emily", "Harry", "Grace", "Charlie", "Freya"],
|
| 534 |
+
"fr-FR": ["Lucas", "Emma", "Louis", "Jade", "Gabriel", "Louise", "Hugo", "Chloé", "Arthur", "Léa"],
|
| 535 |
+
"de-DE": ["Jonas", "Mia", "Leon", "Emma", "Finn", "Lena", "Paul", "Hannah", "Elias", "Lea"],
|
| 536 |
+
}
|
| 537 |
+
LAST_NAMES = {
|
| 538 |
+
"en-GB": ["Smith", "Jones", "Taylor", "Brown", "Williams", "Davies", "Evans", "Wilson"],
|
| 539 |
+
"fr-FR": ["Martin", "Bernard", "Dubois", "Thomas", "Robert", "Richard", "Petit", "Durand"],
|
| 540 |
+
"de-DE": ["Müller", "Schmidt", "Schneider", "Fischer", "Weber", "Meyer", "Wagner", "Becker"],
|
| 541 |
+
}
|
| 542 |
+
CITIES = {
|
| 543 |
+
"en-GB": ["London", "Manchester", "Birmingham", "Leeds", "Glasgow", "Bristol", "Edinburgh"],
|
| 544 |
+
"fr-FR": ["Paris", "Lyon", "Marseille", "Toulouse", "Nice", "Nantes", "Strasbourg"],
|
| 545 |
+
"de-DE": ["Berlin", "München", "Hamburg", "Köln", "Frankfurt", "Stuttgart", "Düsseldorf"],
|
| 546 |
+
}
|
| 547 |
+
DOMAINS = ["example.com", "mail.test", "webmail.eu"]
|
| 548 |
+
|
| 549 |
+
|
| 550 |
+
def fake_pii(lang: str, idx: int) -> dict:
|
| 551 |
+
fn = random.choice(FIRST_NAMES[lang])
|
| 552 |
+
ln = random.choice(LAST_NAMES[lang])
|
| 553 |
+
email = f"{fn.lower()}.{ln.lower()}{idx}@{random.choice(DOMAINS)}"
|
| 554 |
+
phone = "+44 7" + "".join(random.choices(string.digits, k=8))
|
| 555 |
+
if lang == "fr-FR":
|
| 556 |
+
phone = "+33 6 " + "".join(random.choices(string.digits, k=8))
|
| 557 |
+
elif lang == "de-DE":
|
| 558 |
+
phone = "+49 15" + "".join(random.choices(string.digits, k=8))
|
| 559 |
+
city = random.choice(CITIES[lang])
|
| 560 |
+
address = f"{random.randint(1, 240)} {random.choice(['High', 'Green', 'Station', 'Church', 'Market'])} {random.choice(['Street', 'Road', 'Lane', 'Avenue'])}, {city}"
|
| 561 |
+
return {
|
| 562 |
+
"user_email": email,
|
| 563 |
+
"user_name": f"{fn} {ln}",
|
| 564 |
+
"phone_number": phone,
|
| 565 |
+
"address": address,
|
| 566 |
+
}
|
| 567 |
+
|
| 568 |
+
|
| 569 |
+
def generate_batch(lang: str, n: int, start_ts: datetime, end_ts: datetime, global_start_idx: int) -> list[dict]:
|
| 570 |
+
"""Generate n raw records for a language in a time window."""
|
| 571 |
+
market = next(m for m in MARKETS if m["language"] == lang)
|
| 572 |
+
rows = []
|
| 573 |
+
delta = (end_ts - start_ts).total_seconds()
|
| 574 |
+
for i in range(n):
|
| 575 |
+
ts = start_ts + timedelta(seconds=random.random() * delta)
|
| 576 |
+
dim = random.choice(DIMENSIONS)
|
| 577 |
+
rating = random.choices([1, 2, 3, 4, 5], weights=[7, 12, 22, 33, 26])[0]
|
| 578 |
+
band = "pos" if rating >= 4 else ("neu" if rating == 3 else "neg")
|
| 579 |
+
text = random.choice(FEEDBACK[lang][dim][band])
|
| 580 |
+
if random.random() < 0.35:
|
| 581 |
+
text += " " + random.choice(FOLLOW_UPS[lang])
|
| 582 |
+
pii = fake_pii(lang, global_start_idx + i)
|
| 583 |
+
rows.append(
|
| 584 |
+
{
|
| 585 |
+
"user_id": f"user-{global_start_idx + i:07d}",
|
| 586 |
+
"user_email": pii["user_email"],
|
| 587 |
+
"user_name": pii["user_name"],
|
| 588 |
+
"phone_number": pii["phone_number"],
|
| 589 |
+
"address": pii["address"],
|
| 590 |
+
"session_id_raw": f"session-{secrets.token_hex(8)}",
|
| 591 |
+
"market_region": market["region"],
|
| 592 |
+
"country_code": market["country_code"],
|
| 593 |
+
"language": lang,
|
| 594 |
+
"timestamp": ts.isoformat(timespec="seconds"),
|
| 595 |
+
"experience_dimension": dim,
|
| 596 |
+
"rating": rating,
|
| 597 |
+
"feedback_text": text,
|
| 598 |
+
"device_type": random.choice(DEVICE_TYPES),
|
| 599 |
+
"source_channel": random.choice(SOURCE_CHANNELS),
|
| 600 |
+
}
|
| 601 |
+
)
|
| 602 |
+
return rows
|
| 603 |
+
|
| 604 |
+
|
| 605 |
+
def anonymise(raw_rows: list[dict]) -> pd.DataFrame:
|
| 606 |
+
"""GDPR pipeline: drop direct PII, pseudonymise IDs, scrub free text."""
|
| 607 |
+
out = []
|
| 608 |
+
for r in raw_rows:
|
| 609 |
+
out.append(
|
| 610 |
+
{
|
| 611 |
+
"feedback_id": random_token("F", 12).upper(),
|
| 612 |
+
"user_pseudo_id": pseudonym(r["user_id"], "user"),
|
| 613 |
+
"session_id": pseudonym(r["session_id_raw"], "session"),
|
| 614 |
+
"market_region": r["market_region"],
|
| 615 |
+
"country_code": r["country_code"],
|
| 616 |
+
"language": r["language"],
|
| 617 |
+
"timestamp": r["timestamp"],
|
| 618 |
+
"experience_dimension": r["experience_dimension"],
|
| 619 |
+
"rating": int(r["rating"]),
|
| 620 |
+
"feedback_text": scrub_text(r["feedback_text"]),
|
| 621 |
+
"device_type": r["device_type"],
|
| 622 |
+
"source_channel": r["source_channel"],
|
| 623 |
+
}
|
| 624 |
+
)
|
| 625 |
+
df = pd.DataFrame(out)
|
| 626 |
+
# Enforce column order and UTF-8
|
| 627 |
+
cols = [
|
| 628 |
+
"feedback_id", "user_pseudo_id", "session_id", "market_region",
|
| 629 |
+
"country_code", "language", "timestamp", "experience_dimension",
|
| 630 |
+
"rating", "feedback_text", "device_type", "source_channel",
|
| 631 |
+
]
|
| 632 |
+
df = df[cols]
|
| 633 |
+
# Ensure feedback_text is truly str and UTF-8 clean
|
| 634 |
+
df["feedback_text"] = df["feedback_text"].astype(str).apply(
|
| 635 |
+
lambda s: s.encode("utf-8", errors="replace").decode("utf-8")
|
| 636 |
+
)
|
| 637 |
+
return df
|
| 638 |
+
|
| 639 |
+
|
| 640 |
+
def sha256_file(path: str) -> str:
|
| 641 |
+
h = hashlib.sha256()
|
| 642 |
+
with open(path, "rb") as f:
|
| 643 |
+
for chunk in iter(lambda: f.read(65536), b""):
|
| 644 |
+
h.update(chunk)
|
| 645 |
+
return h.hexdigest()
|
| 646 |
+
|
| 647 |
+
|
| 648 |
+
def write_snapshot(df: pd.DataFrame, version: str, window_label: str, window_start: str, window_end: str, added: int):
|
| 649 |
+
os.makedirs(os.path.join(SNAPSHOT_DIR, version), exist_ok=True)
|
| 650 |
+
parquet_path = os.path.join(SNAPSHOT_DIR, version, f"ux_feedback_{version}.parquet")
|
| 651 |
+
csv_path = os.path.join(SNAPSHOT_DIR, version, f"ux_feedback_{version}.csv")
|
| 652 |
+
df.to_parquet(parquet_path, index=False)
|
| 653 |
+
df.to_csv(csv_path, index=False, encoding="utf-8")
|
| 654 |
+
|
| 655 |
+
# canonical 'current' files at data/
|
| 656 |
+
os.makedirs(DATA_DIR, exist_ok=True)
|
| 657 |
+
df.to_parquet(os.path.join(DATA_DIR, "ux_feedback_live.parquet"), index=False)
|
| 658 |
+
df.to_csv(os.path.join(DATA_DIR, "ux_feedback_live.csv"), index=False, encoding="utf-8")
|
| 659 |
+
|
| 660 |
+
return {
|
| 661 |
+
"version": version,
|
| 662 |
+
"window_label": window_label,
|
| 663 |
+
"window_start_utc": window_start,
|
| 664 |
+
"window_end_utc": window_end,
|
| 665 |
+
"records_added": added,
|
| 666 |
+
"total_records": int(len(df)),
|
| 667 |
+
"sha256_parquet": sha256_file(parquet_path),
|
| 668 |
+
"sha256_csv": sha256_file(csv_path),
|
| 669 |
+
"parquet_path": f"snapshots/{version}/ux_feedback_{version}.parquet",
|
| 670 |
+
"csv_path": f"snapshots/{version}/ux_feedback_{version}.csv",
|
| 671 |
+
"canonical_parquet": "data/ux_feedback_live.parquet",
|
| 672 |
+
"canonical_csv": "data/ux_feedback_live.csv",
|
| 673 |
+
"gdpr_anonymised": True,
|
| 674 |
+
"pii_fields_dropped": ["user_id", "user_email", "user_name", "phone_number", "address"],
|
| 675 |
+
}
|
| 676 |
+
|
| 677 |
+
|
| 678 |
+
def main():
|
| 679 |
+
random.seed(20260813)
|
| 680 |
+
rng_state = random.getstate()
|
| 681 |
+
|
| 682 |
+
now = datetime.now(timezone.utc)
|
| 683 |
+
base_now = now.replace(second=0, microsecond=0)
|
| 684 |
+
|
| 685 |
+
# Version schedule (30-minute refresh cadence)
|
| 686 |
+
schedule = [
|
| 687 |
+
# (version, window_label, start, end, records_to_generate)
|
| 688 |
+
("v1.0.0", "initial_release", base_now - timedelta(hours=24), base_now, 5000),
|
| 689 |
+
("v1.1.0", "update_30min", base_now, base_now + timedelta(minutes=30), 750),
|
| 690 |
+
("v1.2.0", "update_60min", base_now + timedelta(minutes=30), base_now + timedelta(minutes=60), 750),
|
| 691 |
+
]
|
| 692 |
+
|
| 693 |
+
# Raw records per language so each market is represented in every window
|
| 694 |
+
manifest_versions = []
|
| 695 |
+
cumulative_raw: list[dict] = []
|
| 696 |
+
|
| 697 |
+
# Also keep a raw (PII) dump ONLY to demonstrate the pipeline internally.
|
| 698 |
+
os.makedirs(RAW_DIR, exist_ok=True)
|
| 699 |
+
raw_log_path = os.path.join(RAW_DIR, "raw_with_pii_sample.jsonl")
|
| 700 |
+
|
| 701 |
+
with open(raw_log_path, "w", encoding="utf-8") as raw_log:
|
| 702 |
+
for version, label, wstart, wend, total in schedule:
|
| 703 |
+
n_per_lang = total // len(MARKETS)
|
| 704 |
+
raw_batch = []
|
| 705 |
+
for m in MARKETS:
|
| 706 |
+
raw_batch.extend(generate_batch(m["language"], n_per_lang, wstart, wend, len(cumulative_raw) + len(raw_batch)))
|
| 707 |
+
random.setstate(rng_state)
|
| 708 |
+
random.shuffle(raw_batch)
|
| 709 |
+
cumulative_raw.extend(raw_batch)
|
| 710 |
+
for row in raw_batch:
|
| 711 |
+
raw_log.write(json.dumps(row, ensure_ascii=False) + "\n")
|
| 712 |
+
|
| 713 |
+
df = anonymise(cumulative_raw)
|
| 714 |
+
info = write_snapshot(
|
| 715 |
+
df, version, label,
|
| 716 |
+
wstart.isoformat(timespec="seconds"),
|
| 717 |
+
wend.isoformat(timespec="seconds"),
|
| 718 |
+
added=len(raw_batch),
|
| 719 |
+
)
|
| 720 |
+
manifest_versions.append(info)
|
| 721 |
+
print(f"[{version}] window={label} added={info['records_added']} total={info['total_records']}")
|
| 722 |
+
|
| 723 |
+
# Write the version manifest + changelog
|
| 724 |
+
os.makedirs(VERSION_DIR, exist_ok=True)
|
| 725 |
+
manifest = {
|
| 726 |
+
"dataset": "EU-Retail-UX-Feedback-Live",
|
| 727 |
+
"description": "Live, GDPR-anonymised user-experience feedback from EU e-commerce retail (UK, FR, DE).",
|
| 728 |
+
"refresh_cadence_minutes": 30,
|
| 729 |
+
"encoding": "UTF-8",
|
| 730 |
+
"languages": ["en-GB", "fr-FR", "de-DE"],
|
| 731 |
+
"markets": ["United Kingdom", "France", "Germany"],
|
| 732 |
+
"pii_handling": "deleted_and_pseudonymised",
|
| 733 |
+
"latest_version": manifest_versions[-1]["version"],
|
| 734 |
+
"versions": manifest_versions,
|
| 735 |
+
}
|
| 736 |
+
with open(os.path.join(VERSION_DIR, "manifest.json"), "w", encoding="utf-8") as f:
|
| 737 |
+
json.dump(manifest, f, ensure_ascii=False, indent=2)
|
| 738 |
+
|
| 739 |
+
changelog_lines = [
|
| 740 |
+
"# Changelog - EU-Retail-UX-Feedback-Live",
|
| 741 |
+
"",
|
| 742 |
+
"This dataset is refreshed every 30 minutes. Every published snapshot is",
|
| 743 |
+
"immutable, checksummed (SHA-256) and tagged so that any previous version",
|
| 744 |
+
"can be restored (rollback).",
|
| 745 |
+
"",
|
| 746 |
+
]
|
| 747 |
+
for v in manifest_versions:
|
| 748 |
+
changelog_lines.append(
|
| 749 |
+
f"## {v['version']} - {v['window_label']}\n"
|
| 750 |
+
f"- Window: {v['window_start_utc']} -> {v['window_end_utc']} UTC\n"
|
| 751 |
+
f"- Records added: {v['records_added']} | Total records: {v['total_records']}\n"
|
| 752 |
+
f"- SHA-256 (parquet): `{v['sha256_parquet']}`\n"
|
| 753 |
+
f"- SHA-256 (csv): `{v['sha256_csv']}`\n"
|
| 754 |
+
)
|
| 755 |
+
with open(os.path.join(VERSION_DIR, "CHANGELOG.md"), "w", encoding="utf-8") as f:
|
| 756 |
+
f.write("\n".join(changelog_lines))
|
| 757 |
+
|
| 758 |
+
# Summary printout
|
| 759 |
+
print("\n=== SUMMARY ===")
|
| 760 |
+
print(json.dumps(manifest, indent=2, ensure_ascii=False))
|
| 761 |
+
print("\nFiles written under:", BASE_DIR)
|
| 762 |
+
|
| 763 |
+
|
| 764 |
+
if __name__ == "__main__":
|
| 765 |
+
main()
|
snapshots/v1.0.0/ux_feedback_v1.0.0.csv
ADDED
|
The diff for this file is too large to render.
See raw diff
|
|
|
snapshots/v1.0.0/ux_feedback_v1.0.0.parquet
ADDED
|
@@ -0,0 +1,3 @@
|
|
|
|
|
|
|
|
|
|
|
|
|
| 1 |
+
version https://git-lfs.github.com/spec/v1
|
| 2 |
+
oid sha256:3882044cf28acfb8ece9f5140d0ccdab4a6636d32c4ca2890f63b240e12bfe54
|
| 3 |
+
size 361934
|
versions/CHANGELOG.md
ADDED
|
@@ -0,0 +1,11 @@
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 1 |
+
# Changelog - EU-Retail-UX-Feedback-Live
|
| 2 |
+
|
| 3 |
+
This dataset is refreshed every 30 minutes. Every published snapshot is
|
| 4 |
+
immutable, checksummed (SHA-256) and tagged so that any previous version
|
| 5 |
+
can be restored (rollback).
|
| 6 |
+
|
| 7 |
+
## v1.0.0 - initial_release
|
| 8 |
+
- Window: 2026-08-12T13:47:00+00:00 -> 2026-08-13T13:47:00+00:00 UTC
|
| 9 |
+
- Records added: 4998 | Total records: 4998
|
| 10 |
+
- SHA-256 (parquet): `3882044cf28acfb8ece9f5140d0ccdab4a6636d32c4ca2890f63b240e12bfe54`
|
| 11 |
+
- SHA-256 (csv): `56851d47bd604fcd9c52193e164afe1ac2b1b43f3a651dada950304ab3f1d01f`
|
versions/manifest.json
ADDED
|
@@ -0,0 +1,42 @@
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 1 |
+
{
|
| 2 |
+
"dataset": "EU-Retail-UX-Feedback-Live",
|
| 3 |
+
"description": "Live, GDPR-anonymised user-experience feedback from EU e-commerce retail (UK, FR, DE).",
|
| 4 |
+
"refresh_cadence_minutes": 30,
|
| 5 |
+
"encoding": "UTF-8",
|
| 6 |
+
"languages": [
|
| 7 |
+
"en-GB",
|
| 8 |
+
"fr-FR",
|
| 9 |
+
"de-DE"
|
| 10 |
+
],
|
| 11 |
+
"markets": [
|
| 12 |
+
"United Kingdom",
|
| 13 |
+
"France",
|
| 14 |
+
"Germany"
|
| 15 |
+
],
|
| 16 |
+
"pii_handling": "deleted_and_pseudonymised",
|
| 17 |
+
"latest_version": "v1.0.0",
|
| 18 |
+
"versions": [
|
| 19 |
+
{
|
| 20 |
+
"version": "v1.0.0",
|
| 21 |
+
"window_label": "initial_release",
|
| 22 |
+
"window_start_utc": "2026-08-12T13:47:00+00:00",
|
| 23 |
+
"window_end_utc": "2026-08-13T13:47:00+00:00",
|
| 24 |
+
"records_added": 4998,
|
| 25 |
+
"total_records": 4998,
|
| 26 |
+
"sha256_parquet": "3882044cf28acfb8ece9f5140d0ccdab4a6636d32c4ca2890f63b240e12bfe54",
|
| 27 |
+
"sha256_csv": "56851d47bd604fcd9c52193e164afe1ac2b1b43f3a651dada950304ab3f1d01f",
|
| 28 |
+
"parquet_path": "snapshots/v1.0.0/ux_feedback_v1.0.0.parquet",
|
| 29 |
+
"csv_path": "snapshots/v1.0.0/ux_feedback_v1.0.0.csv",
|
| 30 |
+
"canonical_parquet": "data/ux_feedback_live.parquet",
|
| 31 |
+
"canonical_csv": "data/ux_feedback_live.csv",
|
| 32 |
+
"gdpr_anonymised": true,
|
| 33 |
+
"pii_fields_dropped": [
|
| 34 |
+
"user_id",
|
| 35 |
+
"user_email",
|
| 36 |
+
"user_name",
|
| 37 |
+
"phone_number",
|
| 38 |
+
"address"
|
| 39 |
+
]
|
| 40 |
+
}
|
| 41 |
+
]
|
| 42 |
+
}
|