customerID stringlengths 10 10 | gender stringclasses 2
values | SeniorCitizen int64 0 0 | Partner stringclasses 2
values | Dependents stringclasses 2
values | tenure int64 0 62 | PhoneService stringclasses 2
values | InternetService stringclasses 3
values | Contract stringclasses 2
values | PaperlessBilling stringclasses 2
values | PaymentMethod stringclasses 4
values | MonthlyCharges float64 19 105 | TotalCharges float64 0 3.49k | Churn stringclasses 2
values |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
7590-VHVEG | Female | 0 | Yes | No | 1 | No | DSL | Month-to-month | Yes | Electronic check | 29.85 | 29.85 | No |
5575-GNVDE | Male | 0 | No | No | 34 | Yes | DSL | One year | No | Mailed check | 56.95 | 1,889.5 | No |
3668-QPYBK | Male | 0 | No | No | 2 | Yes | DSL | Month-to-month | Yes | Mailed check | 53.85 | 108.15 | Yes |
7795-CFOCW | Male | 0 | No | No | 45 | No | DSL | One year | No | Bank transfer (automatic) | 42.3 | 1,840.75 | No |
9237-HQITU | Female | 0 | No | No | 2 | Yes | Fiber optic | Month-to-month | Yes | Electronic check | 70.7 | 151.65 | Yes |
9305-CDSKC | Female | 0 | No | No | 8 | Yes | Fiber optic | Month-to-month | Yes | Electronic check | 99.65 | 820.5 | Yes |
1452-KNGVK | Male | 0 | No | Yes | 22 | Yes | Fiber optic | Month-to-month | Yes | Credit card (automatic) | 89.1 | 1,949.4 | No |
6713-OKOMC | Female | 0 | No | No | 10 | No | DSL | Month-to-month | Yes | Mailed check | 29.75 | 301.9 | No |
7892-POOKP | Female | 0 | Yes | No | 28 | Yes | Fiber optic | Month-to-month | No | Electronic check | 104.8 | 3,046.05 | Yes |
6388-TABGU | Male | 0 | No | Yes | 62 | Yes | DSL | One year | No | Bank transfer (automatic) | 56.15 | 3,487.95 | No |
9763-GRSKD | Male | 0 | Yes | Yes | 13 | Yes | DSL | Month-to-month | No | Mailed check | 49.95 | 587.45 | No |
7469-LKBCI | Male | 0 | No | No | 0 | Yes | No | Month-to-month | Yes | Electronic check | 18.95 | 0 | No |
8091-TTVAX | Male | 0 | No | No | 0 | Yes | Fiber optic | Month-to-month | Yes | Electronic check | 100.35 | 0 | No |
6253-ECROA | Female | 0 | No | No | 3 | Yes | Fiber optic | Month-to-month | Yes | Credit card (automatic) | 99.1 | 269.35 | No |
Telco Customer Churn
This dataset contains anonymized customer account records from a telecommunications provider, capturing demographic attributes, subscribed services, account tenure, billing details, and churn status. It is well suited for supervised binary classification tasks aimed at predicting whether a customer will churn (leave the service), as well as for exploratory analysis of customer retention drivers. Each row represents a unique customer account; the target variable is Churn, and all other fields can be used as features for modeling.
Column descriptions
| Column | Description |
|---|---|
| customerID | Unique identifier for each customer account. |
| gender | Gender of the customer (Male / Female). |
| SeniorCitizen | Whether the customer is a senior citizen (1 = yes, 0 = no). |
| Partner | Whether the customer has a partner (Yes / No). |
| Dependents | Whether the customer has dependents (Yes / No). |
| tenure | Number of months the customer has stayed with the company. |
| PhoneService | Whether the customer has phone service (Yes / No). |
| InternetService | Type of internet service subscribed: DSL, Fiber optic, or No (no internet service). |
| Contract | Type of contract: Month-to-month, One year, or Two year. |
| PaperlessBilling | Whether the customer uses paperless billing (Yes / No). |
| PaymentMethod | Payment method used: Electronic check, Mailed check, Bank transfer (automatic), or Credit card (automatic). |
| MonthlyCharges | Amount charged to the customer per month. |
| TotalCharges | Total amount charged to the customer over the entire account lifetime. |
| Churn | Whether the customer churned (Yes / No); target variable. |
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