feedback_id stringlengths 6 6 | feedback_text stringlengths 38 87 | policy_type stringclasses 5
values | user_rating float64 1 5 ⌀ | feedback_date stringdate 2026-07-02 00:00:00 2026-08-18 00:00:00 |
|---|---|---|---|---|
ZA-001 | The policy lookup on the app is very slow, takes ages to show my car insurance details. | Car | 2 | 2026-07-02 |
ZA-002 | Loved how easy it was to find my home insurance policy documents. | Home | 5 | 2026-07-03 |
ZA-003 | Claim submission was confusing, I had to call support twice to complete it. | Car | 2 | 2026-07-05 |
ZA-004 | Customer service helped me immediately with my life insurance query. | Life | 5 | 2026-07-06 |
ZA-005 | App keeps crashing when I try to view my medical aid claims. | Medical Aid | 1 | 2026-07-07 |
ZA-006 | Travel insurance quote was quick and straightforward. | Travel | 4 | 2026-07-08 |
ZA-007 | I could not find where to download my policy certificate. | Car | 3 | 2026-07-09 |
ZA-008 | The claims tracker is a great feature, very transparent. | Home | 5 | 2026-07-10 |
ZA-009 | Too many steps to renew my policy, please simplify. | Life | 2 | 2026-07-12 |
ZA-010 | The customer service chat never connected me to an agent. | Medical Aid | 1 | 2026-07-13 |
ZA-011 | Premium payment reminders are helpful and on time. | Car | 4 | 2026-07-14 |
ZA-012 | Submitting a car claim took over an hour of form filling. | Car | 2 | 2026-07-15 |
ZA-013 | Very happy with the fast approval of my home claim. | Home | 5 | 2026-07-16 |
ZA-014 | The app does not support biometric login on my device. | Life | 3 | 2026-07-17 |
ZA-015 | Policy documents are clear and easy to understand. | Car | 4 | 2026-07-18 |
ZA-016 | Had to re-enter all my details after the app crashed. | Medical Aid | 1 | 2026-07-19 |
ZA-017 | Travel insurance cancellation was handled smoothly. | Travel | 5 | 2026-07-20 |
ZA-018 | I wish there were more payment options on the app. | Car | 3 | 2026-07-21 |
ZA-019 | The claims process for my life insurance was very stressful. | Life | 2 | 2026-07-22 |
ZA-020 | Excellent support when my car was stolen, very reassuring. | Car | 5 | 2026-07-23 |
ZA-021 | Home insurance renewal notice was confusing. | Home | 3 | 2026-07-24 |
ZA-022 | The app language options do not include my preferred language. | Medical Aid | 2 | 2026-07-25 |
ZA-023 | Quick response from the call centre, solved my issue fast. | Car | 4 | 2026-07-26 |
ZA-024 | The policy lookup on the app is very slow, takes ages to show my car insurance details. | Car | 2 | 2026-07-27 |
ZA-025 | Medical aid claim status was not updating for days. | Medical Aid | 2 | 2026-07-28 |
ZA-026 | The claims tracker is a great feature, very transparent. | Home | 5 | 2026-07-29 |
ZA-027 | Getting a travel insurance quote online was painless. | Travel | 4 | 2026-07-30 |
ZA-028 | Customer service helped me immediately with my life insurance query. | Life | 5 | 2026-07-31 |
ZA-029 | I could not change my policy details on the app. | Car | 2 | 2026-08-01 |
ZA-030 | The app is generally good but notifications are too many. | Home | 3 | 2026-08-02 |
ZA-031 | Claim payout was faster than I expected. | Car | 5 | 2026-08-03 |
ZA-032 | The premium went up without a clear explanation. | Home | 2 | 2026-08-04 |
ZA-033 | Agent was polite and resolved my medical aid query. | Medical Aid | 4 | 2026-08-05 |
ZA-034 | The life insurance beneficiary update form is too long. | Life | 3 | 2026-08-06 |
ZA-035 | Car insurance documents download instantly, very good. | Car | 5 | 2026-08-07 |
ZA-036 | Hard to reach customer service on weekends. | Travel | 2 | 2026-08-08 |
ZA-037 | The app layout is clean and intuitive. | Car | 4 | 2026-08-09 |
ZA-038 | My claim was rejected but the reason was not clear. | Home | 1 | 2026-08-10 |
ZA-039 | Support team followed up to make sure my issue was fixed. | Medical Aid | 5 | 2026-08-11 |
ZA-040 | I had trouble uploading documents for my claim. | Car | 2 | 2026-08-12 |
ZA-041 | The policy lookup on the app is very slow, takes ages to show my car insurance details. | Car | 2 | 2026-08-13 |
ZA-042 | Great experience renewing my life policy online. | Life | 4 | 2026-08-14 |
ZA-043 | The app shows incorrect premium amounts. | Car | 1 | 2026-08-15 |
ZA-044 | Very satisfied with the home insurance claim process. | Home | 5 | 2026-08-16 |
ZA-045 | The app keeps asking me to update my profile every time. | Medical Aid | null | 2026-08-18 |
README.md exists but content is empty.
- Downloads last month
- 26