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Exp Amvik is a company providing customers with benefits, expertise and service that improves the health, well-being and productivity. As a BA, I was involved in developing fully automated, real-time claims processing system for complete, on-line mediation of medical, dental, vision, and Short/long term disability clai... |
Exp Responsibilities: |
Exp Met with users to generate and review business use cases. Assessed the status of the organization to determine the scope of the validation process. |
Exp Prepared requirements document for Commercial Auto, Inland Marine, Crime, Worker’s Compensation, Umbrella, Business Owners Policy, Commercial Output Policy, and Commercial Property Package. |
Exp Also, responsible for managing communication and expectations of system vendor, the former parent company IT and business departments, and Allied Worlds various business units (underwriting, claims, reinsurance, actuary, accounting, and IT) |
Exp Created the configuration document for custom setup for various user groups such as HR, marketing, R&D & sales, research analyst & investigators. |
Exp Created use cases to depict the interaction between the various actors and the system. Facilitated collection of |
Exp Tested HIPAA Gateway Application Interface for all inbound and outbound messages (Healthcare Eligibility 270 and 271, Healthcare Claim Status request 276 and 277, Healthcare Claim 837 and 835) |
Exp Involved in detailing project mission, Data Process Flow Diagrams and timelines. Defined business Use Cases and activity diagrams to represent different workflows and associations. |
Exp Worked with the compliance group to make sure that the electronic data was CFR part 11 compliant. |
Exp Gathered requirements by using interviews, requirement workshops and brainstorming sessions. |
Exp Acted as a liaison between business staff and technical staff to articulate needs, issues and concerns as per GLP in LabWare LIMS & Pre-Clinical Phases (electronic laboratory notebook) & data migration issues. |
Exp Designed and developed project document templates based on SDLC methodology |
Exp Documented all aspects of the computer system validation lifecycle, in accordance with FDA regulation which includes validation plan and protocol, Installation Qualification (IQ), Operational Qualification (OQ) and specification performance. Worked in Healthcare HIPAA ICD 9-CM to ICD 10-CM rule set migration. |
Exp Responsible for analyzing the current system and followed the development of a J2EE based application through various iterations of all phases of the Rational Unified Process (RUP). |
Exp Validate test plans/scripts and perform final reviews of test results. |
Exp Used use case diagram during analysis to capture requirements. Conducted acceptance tests to verify that the validation effort was complete |
Exp Developed strategies with Quality Assurance group to implement Test Cases in Mercury Test Director for stress testing and UAT (User Acceptance Testing). |
Exp Environment: Rational Rose, UML, Java, RUP, Windows XP, Rational RequisitePro, Microsoft Office tools, MS Project, SQL |
Exp Company: Biological.E.Ltd, IND |
Exp Position: Business Analyst June 2010 – July 2011 |
Exp The company provides a variety of personal insurance products, including Auto insurance, Homeowners insurance, Marine Coverage’s, Personal liability insurance, and life policies (Life insurance). |
Exp Project: Online Account Access system |
Exp The project was to develop a web-based application relating to a comprehensive online request for auto insurance and health insurance quote processing. The system runs on Mainframe and has a web-integrated front-end that provides free auto insurance quotes to individuals and for families. This project is a web-base... |
Exp Responsibilities: |
Exp Elicited and gathered user and business requirements through open ended discussions, brainstorming and prototyping. |
Exp Utilized Rational Unified Process (RUP) to configure and develop process, standards and procedures. |
Exp Developed Business Requirement Document and Use Cases Specification/Document for various Use Cases. |
Exp Responsible for converting the business requirements into functional and non-Functional requirements. |
Exp Conducted JAD sessions for communicating with the all Project directors and stakeholders and created process Workflows, Functional Specifications and project initiation artifacts. Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite Pro. |
Exp As a Business Analyst worked on various process policy workflows ranging from Policy Issue/New Submission, Policy Change, Renewal, Cancellation, Reinstatement. Supported Underwriting& Premium Audit groups. |
Exp Custom Code Design for integration to downstream ODS and Data Warehouse for BI needs. Identification of Data Domains for MDM such as Patient, Organization and Physician etc. Evaluation and selection of various MDM technologies and products in view of the client requirements. |
Exp Troubleshooter test scripts, SQL queries, ETL jobs, data warehouse/data mart/data store models |
Exp Identified Use Cases from the requirements. Created Use Cases Diagrams, Activity Diagrams/State Chart Diagrams, and Sequence Diagrams, based on UML Methodology using Rational Rose and MS Visio. |
Exp Monitor version control and defect tracking activities using Rational Clear Case and Rational Clear Quest. |
Exp Created Mock-up forms in HTML for better visualization and understanding of the software solution. |
Exp Assisted quality assurance team in testing different releases and in designing test plans and test cases. Performed User Acceptance Testing (UAT). |
Exp Environment: Windows, Oracle 9i, SQL, Microsoft Office suite, Rational Clear Quest, Rational Requisite Pro, DOORS, Test Director, MS Visio, Rational Unified Process (RUP), UML. |
PI Chandler Robert Durairaj Joshua |
PI Business Analyst |
PI 6539 Vista Drive | Apt# 39201, West Des Moines, IA 50266 | 515-257-3838 | chandler.neel@gmail.com |
Sum Overall 12 years of IT experience in Business Analysis, Project Management and Business Development. |
Sum A Thorough Understanding of Software Development Life Cycle (SDLC). Hands on Experience in various SDLC Methodologies such as Waterfall, Agile, SCRUM and JAD. |
Sum In-Depth Knowledge and Experience in Web Applications, Web Design and Mobile Applications development life cycle. |
Sum Hands on Experience in managing the project End to End from Requirements Gathering to User Acceptance Testing. |
Sum Solid Experience in Requirements Management including Gathering, Analyzing, Detailing and Tracking the Requirements. Skilled in Documenting Requirement using UML, User stories and Wireframes. |
Sum Consistently delivered projects and releases on time by coordinating effectively with the stakeholders and development team. |
Sum Outstanding experience in Creating Project Plan, Project Schedule, project cost. |
Sum Sound Experience in being a SCRUM Master. |
Sum Handled Healthcare applications, Ecommerce applications, Android Apps and IOS Apps projects. |
Sum Conducting Training sessions throughout the project life cycle to both team and the end users. |
Sum Sound Understanding in Quality Analysis procedures. |
Sum Sound knowledge and experience in HIPAA security standards, HITECH compliance healthcare systems. |
Sum Expertise in handling Provider Billing and Medical/Health Insurance applications. |
Sum Strong Understanding and Experience in Documenting Reports using MS Tools like WORD, Excel, PPT, VISIO and MS Project. |
Sum Highly motivated team player with excellent analytical, problem solving, interpersonal and communication skills. |
Sum Leverage Technical, Business and Financial acumen to communicate with Clients and their teams. |
Skill Skills Summary |
Skill Microsoft Tools : MS Project, MS Visio, MS Office |
Skill Software Engineering Tools : Jira, Pencil, PMB, Lucidchart, Balsamiq |
Skill SDLC Methodologies : Waterfall, Agile |
Skill Database : MySQL, Microsoft SQL server 2014 |
Skill Querying Language : MySQL, MS SQL, PL/SQL |
Skill Web Technologies : HTML, CSS, PHP, SMARTY, ASP.NET |
Skill Defect Tracking Tools : Mantis, Bugzilla |
Skill Web & Application Server : Apache, IIS6.0 |
Skill Operating Systems : Windows 2000/XP/Vista/7/8/10, Linux, Android, IOS |
Exp Agile Methodology : Scrum Master – Atlassian Tools – Jira Dashboard |
Exp Conduct Scrum Ceremionies – Daily Standup, Burndown tracking, Monitoring sprint health, Capacity and sprint planning, Backlog prioritization, Stakeholder Management, Retrospectives and Demos. |
Exp Coaching the team and Plan Releases. |
Exp Domain Expertise : Healthcare, Ecommerce, B2B, B2C, C2C, Supply chain, Finance |
Exp Mobile Application : Android Apps, IOS apps |
Exp Professional Experience |
Exp Weso Infotech - Business Analyst |
Exp Client: Malvern Institute(Rehabilitation Hospital), Pennsylvania Jun 2016– Till Date |
Exp Business Analyst |
Exp ROC Application Automation |
Exp Facilitate elicitation with the operation representatives of differing levels in Pennsylvania to identify the business objectives. |
Exp Develop initial business cases and conduct feasibility studies for possible automization of Manual work flows. |
Exp Contribute and Maintain work flow diagrams as a base to aid future development work. |
Exp Support project proposals by generating reports from existing system. |
Exp Created product backlog with project proposals for prioritization. |
Exp Produced detailed user stories and acceptance criteria for IT team in India and US. |
Exp Designed web UI Prototypes using Pencil and Balsamiq. |
Exp Collaborated with QA team construction of test scenario to ensure sufficient testing coverage. |
Exp Verify solution demo by development team. |
Exp Performed UAT upon completion of development. |
Exp Trained first batch of staffs and Produced detailed user guide upon completion. |
Exp Integration of Medical billing (Medicare, Medicaid and Q2) with the application. |
Exp Grouping and SMS |
Exp Proposed and implemented successfully a new Grouping feature and SMS option in existing ROC Application. |
Exp Collaborated with the representatives and end users to find feasible solutions to ensure the new features in fulfilling their demands. |
Exp Facilitated the negotiation with Nexmo SMS team in getting the required package customized to user needs and development team. |
Exp Acted as a SCRUM Master. |
Exp Other projects with this client: ROC IOS APP, ROC FORMS, MALVERN BILLING & SAFETY FORMS |
Exp Environment: PHP, MySQL, HTML5.0, CSS, ASP.NET, MSSQL, PL/SQL, JIRA, BALSAMIQ, AGILE, SCRUM, IOS, Healthcare, HIPAA, HITECH |
Exp Client: Peertasker, Singapore Aug 2015- Jun 2016 |
Exp Business Analyst |
Exp Peertasker Application |
Exp Conducted walkthroughs and acted as a bridge between business users, stakeholders and the team to do requirements, quality and risk analysis. |
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