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Exp · Working as credit card Chargeback Analyst for retail banking. |
Exp · Worked for Consumer cards and Commercial cards with Master guidelines. |
Exp · Handle complete chargeback cycle i.e. 1st time Chargeback, Merchant Re presentment, Pre-Arbitration, and Arbitration, Fraud Reports. |
Exp · Listing accounts in RPCS and SAFE reporting, Clearing Chargeback Reject. |
Exp · Sending letter to Customer also uploading Customer documents to Master card. |
Exp · Provide resolution for Chargeback in accordance to Master Card guideline. |
Exp · Conducting daily huddles. |
Exp · Managing daily, weekly and monthly MIS and Incident reports. |
PI PERSONAL PROFILE: - |
PI Name Kiran .H |
PI Father’s Name Honnaiah .H |
PI Date of Birth 29-05-1992 |
PI Marital Status Single |
PI Languages Known English, Kannada and Hindi. |
Obj I hereby declare that information given above by me are true and correct to best of my knowledge and belief. |
PI Place: BANGALORE |
PI Date: (KIRAN .H) |
PI Malik Javed Habib |
PI Shristi appartment 1a Tarulia Kestopur |
PI Kolkata-700102 |
PI Mobile: 08017584998, 9830589997 |
PI Email-malikjhabib@gmail.com |
Obj Career Objective: |
Obj To secure a job in the IT industry where I can utilize my skill and knowledge for the organization’s growth with the unified goal of keeping abreast with changes and contributes innovative ideas to my organization. |
Edu Educational Qualification: |
Edu Examination |
Edu School/College |
Edu Board/ |
Edu University |
Edu Year of Passing |
Edu CGPA/ |
Edu Percentage |
Edu BSc IMS |
Edu IIHT |
Edu SMU |
Edu 2016 |
Edu 62% |
Edu A+, N+,CCNA |
Edu IndiaCan |
Edu IIHT |
Edu 2012 |
Edu 60% |
Edu Diploma CSE |
Edu Black Diamond School of Engg |
Edu SCTE&VT Orissa201070.89 % |
Edu Vesaja Rambhabati college |
Edu CHSE |
Edu 200747%10th |
Edu Bandhabahal High School, Jharsuguda |
Edu BSE200560% |
PI Hobbies: |
PI · Playing with Electric and Mechanical Machine. |
PI · Socialism |
PI Experience : |
PI Pecon software Ltd |
PI · Working Period: 24th May 2012 – 25th May 2014 |
Exp · Designation |
Exp :Sr Tech support Executive. |
Exp · Responsibilities |
Exp :Network Management and basic design. Client oriented various application and software support, Printer support ,Desktop and Laptop support. Service Helpdesk. |
Exp OnProcess Technology |
Exp · Working Period: May 26 th,2014 – Till Date |
Exp · Designation |
Exp : Process Specialist. |
Exp · Responsibilities: DELL DMT L1 support, and help desk. |
Skill Technical Skills: |
Skill · CCNA from IIHT. |
Skill · MCITP from IIHT. |
Skill · Bsc IMS from IIHT. |
Skill · Responsible for Management of Windows 2003/2008/2008 R2 Servers. |
Skill · Responsible for File & Print Servers Management, Sharing Permission, Quota management, etc. |
Skill · A+ & N+ |
Skill Operating System:- |
Skill · Windows XP, Windows 7, Win server 2008 R2,LinuxRed Hat, Fedora and CentOS. |
Skill · Networking Skill:- |
Skill · Installing, configuring& Troubleshooting of Networking Equipments: Routers and Switches. |
Skill · Managing, Maintaining and Configuring Routing Protocols: RIP and RIPv2. Introductory knowledge of Layer-2 Switching, Vlan’s and Access-list. |
Skill · Good understanding of OSI Model, TCP/IPprotocol (IP, ARP,TCP, SMTP, FTP, TFTP). |
Skill · Well understanding of Bridging and switching concepts and LAN technologies. |
Skill · Distributed knowledge on IP addressing, sub netting and VLSM,Routing concepts. |
Skill · Sound knowledge of routing protocols - RIP V1/V2,Static. |
Skill · Switches: Basic Configuration and VLAN setup on Cisco Switches. |
Skill · Router: Basic Configuration and monitoring of Cisco 2600,1700,3600,7200. |
Skill · Back-up and restore of all critical resources including router IOS, Outlook , System State data. |
Skill · Provide training to staff at the customer location. |
Skill · Upgrade Cisco Routers and Switches IOS using TFTP. |
Skill Hardware Skill:- |
Skill · Troubleshooting hardware and software problems. |
Skill · Installing and configuring the peripherals, components and drivers. |
Skill · Installing software and application to user standards. |
Skill · Excellent troubleshooting skills in complex software and hardware problems. |
Skill · Backup Management, Reporting and Recovery. |
Sum Other Skills: |
Sum · Leadership |
Sum · Innovative |
Sum · Work under Pressure |
Sum · Good Communication Skill. |
Sum · 40 WPM Typing speed |
PI Personal Details: |
PI Father’s Name |
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