_unit_id
int64 | _golden
bool | _unit_state
string | _trusted_judgments
int64 | _last_judgment_at
string | airline_sentiment
string | airline_sentiment:confidence
float64 | negativereason
string | negativereason:confidence
float64 | airline
string | airline_sentiment_gold
null | name
string | negativereason_gold
null | retweet_count
int64 | text
string | tweet_coord
null | tweet_created
string | tweet_id
float64 | tweet_location
string | user_timezone
string |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
681,448,150
| false
|
finalized
| 3
|
2/25/15 5:24
|
neutral
| 1
| null | null |
Virgin America
| null |
cairdin
| null | 0
|
@VirginAmerica What @dhepburn said.
| null |
2/24/15 11:35
| 570,306,000,000,000,000
| null |
Eastern Time (US & Canada)
|
681,448,153
| false
|
finalized
| 3
|
2/25/15 1:53
|
positive
| 0.3486
| null | 0
|
Virgin America
| null |
jnardino
| null | 0
|
@VirginAmerica plus you've added commercials to the experience... tacky.
| null |
2/24/15 11:15
| 570,301,000,000,000,000
| null |
Pacific Time (US & Canada)
|
681,448,156
| false
|
finalized
| 3
|
2/25/15 10:01
|
neutral
| 0.6837
| null | null |
Virgin America
| null |
yvonnalynn
| null | 0
|
@VirginAmerica I didn't today... Must mean I need to take another trip!
| null |
2/24/15 11:15
| 570,301,000,000,000,000
|
Lets Play
|
Central Time (US & Canada)
|
681,448,158
| false
|
finalized
| 3
|
2/25/15 3:05
|
negative
| 1
|
Bad Flight
| 0.7033
|
Virgin America
| null |
jnardino
| null | 0
|
@VirginAmerica it's really aggressive to blast obnoxious "entertainment" in your guests' faces & they have little recourse
| null |
2/24/15 11:15
| 570,301,000,000,000,000
| null |
Pacific Time (US & Canada)
|
681,448,159
| false
|
finalized
| 3
|
2/25/15 5:50
|
negative
| 1
|
Can't Tell
| 1
|
Virgin America
| null |
jnardino
| null | 0
|
@VirginAmerica and it's a really big bad thing about it
| null |
2/24/15 11:14
| 570,301,000,000,000,000
| null |
Pacific Time (US & Canada)
|
681,448,162
| false
|
finalized
| 3
|
2/25/15 9:10
|
negative
| 1
|
Can't Tell
| 0.6842
|
Virgin America
| null |
jnardino
| null | 0
|
@VirginAmerica seriously would pay $30 a flight for seats that didn't have this playing. it's really the only bad thing about flying VA
| null |
2/24/15 11:14
| 570,301,000,000,000,000
| null |
Pacific Time (US & Canada)
|
681,448,165
| false
|
finalized
| 3
|
2/25/15 8:11
|
positive
| 0.6745
| null | 0
|
Virgin America
| null |
cjmcginnis
| null | 0
|
@VirginAmerica yes, nearly every time I fly VX this ‰ÛÏear worm‰Û won‰Ûªt go away :)
| null |
2/24/15 11:13
| 570,301,000,000,000,000
|
San Francisco CA
|
Pacific Time (US & Canada)
|
681,448,167
| false
|
finalized
| 3
|
2/25/15 2:11
|
neutral
| 0.634
| null | null |
Virgin America
| null |
pilot
| null | 0
|
@VirginAmerica Really missed a prime opportunity for Men Without Hats parody, there. https://t.co/mWpG7grEZP
| null |
2/24/15 11:12
| 570,300,000,000,000,000
|
Los Angeles
|
Pacific Time (US & Canada)
|
681,448,169
| false
|
finalized
| 3
|
2/25/15 9:01
|
positive
| 0.6559
| null | null |
Virgin America
| null |
dhepburn
| null | 0
|
@virginamerica Well, I didn't‰Û_but NOW I DO! :-D
| null |
2/24/15 11:11
| 570,300,000,000,000,000
|
San Diego
|
Pacific Time (US & Canada)
|
681,448,171
| false
|
finalized
| 3
|
2/25/15 4:15
|
positive
| 1
| null | null |
Virgin America
| null |
YupitsTate
| null | 0
|
@VirginAmerica it was amazing, and arrived an hour early. You're too good to me.
| null |
2/24/15 10:53
| 570,295,000,000,000,000
|
Los Angeles
|
Eastern Time (US & Canada)
|
681,448,174
| false
|
finalized
| 3
|
2/25/15 8:34
|
neutral
| 0.6769
| null | 0
|
Virgin America
| null |
idk_but_youtube
| null | 0
|
@VirginAmerica did you know that suicide is the second leading cause of death among teens 10-24
| null |
2/24/15 10:48
| 570,294,000,000,000,000
|
1/1 loner squad
|
Eastern Time (US & Canada)
|
681,448,176
| false
|
finalized
| 3
|
2/25/15 2:03
|
positive
| 1
| null | null |
Virgin America
| null |
HyperCamiLax
| null | 0
|
@VirginAmerica I <3 pretty graphics. so much better than minimal iconography. :D
| null |
2/24/15 10:30
| 570,290,000,000,000,000
|
NYC
|
America/New_York
|
681,448,178
| false
|
finalized
| 3
|
2/25/15 2:13
|
positive
| 1
| null | null |
Virgin America
| null |
HyperCamiLax
| null | 0
|
@VirginAmerica This is such a great deal! Already thinking about my 2nd trip to @Australia & I haven't even gone on my 1st trip yet! ;p
| null |
2/24/15 10:30
| 570,290,000,000,000,000
|
NYC
|
America/New_York
|
681,448,181
| false
|
finalized
| 3
|
2/25/15 5:39
|
positive
| 0.6451
| null | null |
Virgin America
| null |
mollanderson
| null | 0
|
@VirginAmerica @virginmedia I'm flying your #fabulous #Seductive skies again! U take all the #stress away from travel http://t.co/ahlXHhKiyn
| null |
2/24/15 10:21
| 570,287,000,000,000,000
| null |
Eastern Time (US & Canada)
|
681,448,182
| false
|
finalized
| 3
|
2/25/15 7:33
|
positive
| 1
| null | null |
Virgin America
| null |
sjespers
| null | 0
|
@VirginAmerica Thanks!
| null |
2/24/15 10:15
| 570,286,000,000,000,000
|
San Francisco, CA
|
Pacific Time (US & Canada)
|
681,448,184
| false
|
finalized
| 3
|
2/25/15 3:11
|
negative
| 0.6842
|
Late Flight
| 0.3684
|
Virgin America
| null |
smartwatermelon
| null | 0
|
@VirginAmerica SFO-PDX schedule is still MIA.
| null |
2/24/15 10:01
| 570,282,000,000,000,000
|
palo alto, ca
|
Pacific Time (US & Canada)
|
681,448,186
| false
|
finalized
| 3
|
2/25/15 1:32
|
positive
| 1
| null | null |
Virgin America
| null |
ItzBrianHunty
| null | 0
|
@VirginAmerica So excited for my first cross country flight LAX to MCO I've heard nothing but great things about Virgin America. #29DaysToGo
| null |
2/24/15 9:42
| 570,278,000,000,000,000
|
west covina
|
Pacific Time (US & Canada)
|
681,448,188
| false
|
finalized
| 3
|
2/25/15 8:46
|
negative
| 1
|
Bad Flight
| 1
|
Virgin America
| null |
heatherovieda
| null | 0
|
@VirginAmerica I flew from NYC to SFO last week and couldn't fully sit in my seat due to two large gentleman on either side of me. HELP!
| null |
2/24/15 9:39
| 570,277,000,000,000,000
|
this place called NYC
|
Eastern Time (US & Canada)
|
681,448,190
| false
|
finalized
| 3
|
2/25/15 10:24
|
positive
| 1
| null | null |
Virgin America
| null |
thebrandiray
| null | 0
|
I ‰_•ü flying @VirginAmerica. ‰÷¼•ü_ÙÔ
| null |
2/24/15 9:15
| 570,271,000,000,000,000
|
Somewhere celebrating life.
|
Atlantic Time (Canada)
|
681,448,192
| false
|
finalized
| 3
|
2/25/15 5:25
|
positive
| 1
| null | null |
Virgin America
| null |
JNLpierce
| null | 0
|
@VirginAmerica you know what would be amazingly awesome? BOS-FLL PLEASE!!!!!!! I want to fly with only you.
| null |
2/24/15 9:04
| 570,268,000,000,000,000
|
Boston | Waltham
|
Quito
|
681,448,194
| false
|
finalized
| 3
|
2/25/15 3:34
|
negative
| 0.6705
|
Can't Tell
| 0.3614
|
Virgin America
| null |
MISSGJ
| null | 0
|
@VirginAmerica why are your first fares in May over three times more than other carriers when all seats are available to select???
| null |
2/24/15 8:55
| 570,266,000,000,000,000
| null | null |
681,448,197
| false
|
finalized
| 3
|
2/25/15 2:26
|
positive
| 1
| null | null |
Virgin America
| null |
DT_Les
| null | 0
|
@VirginAmerica I love this graphic. http://t.co/UT5GrRwAaA
| null |
2/24/15 8:49
| 570,264,000,000,000,000
| null | null |
681,448,199
| false
|
finalized
| 3
|
2/25/15 3:26
|
positive
| 1
| null | null |
Virgin America
| null |
ElvinaBeck
| null | 0
|
@VirginAmerica I love the hipster innovation. You are a feel good brand.
| null |
2/24/15 8:30
| 570,259,000,000,000,000
|
Los Angeles
|
Pacific Time (US & Canada)
|
681,448,201
| false
|
finalized
| 3
|
2/25/15 11:31
|
neutral
| 1
| null | null |
Virgin America
| null |
rjlynch21086
| null | 0
|
@VirginAmerica will you be making BOS>LAS non stop permanently anytime soon?
| null |
2/24/15 8:27
| 570,259,000,000,000,000
|
Boston, MA
|
Eastern Time (US & Canada)
|
681,448,204
| false
|
finalized
| 3
|
2/25/15 5:59
|
negative
| 1
|
Customer Service Issue
| 0.3557
|
Virgin America
| null |
ayeevickiee
| null | 0
|
@VirginAmerica you guys messed up my seating.. I reserved seating with my friends and you guys gave my seat away ... _Ù÷Á I want free internet
| null |
2/24/15 8:18
| 570,257,000,000,000,000
|
714
|
Mountain Time (US & Canada)
|
681,448,206
| false
|
finalized
| 3
|
2/25/15 5:25
|
negative
| 1
|
Customer Service Issue
| 1
|
Virgin America
| null |
Leora13
| null | 0
|
@VirginAmerica status match program. I applied and it's been three weeks. Called and emailed with no response.
| null |
2/24/15 7:49
| 570,249,000,000,000,000
| null | null |
681,448,208
| false
|
finalized
| 3
|
2/25/15 2:01
|
negative
| 1
|
Can't Tell
| 0.6614
|
Virgin America
| null |
meredithjlynn
| null | 0
|
@VirginAmerica What happened 2 ur vegan food options?! At least say on ur site so i know I won't be able 2 eat anything for next 6 hrs #fail
| null |
2/24/15 7:11
| 570,240,000,000,000,000
| null | null |
681,448,211
| false
|
finalized
| 3
|
2/25/15 1:08
|
neutral
| 0.6854
| null | null |
Virgin America
| null |
AdamSinger
| null | 0
|
@VirginAmerica do you miss me? Don't worry we'll be together very soon.
| null |
2/24/15 5:44
| 570,218,000,000,000,000
|
San Francisco, CA
|
Central Time (US & Canada)
|
681,448,213
| false
|
finalized
| 3
|
2/25/15 9:04
|
negative
| 1
|
Bad Flight
| 1
|
Virgin America
| null |
blackjackpro911
| null | 0
|
@VirginAmerica amazing to me that we can't get any cold air from the vents. #VX358 #noair #worstflightever #roasted #SFOtoBOS
| null |
2/24/15 5:05
| 570,208,000,000,000,000
|
San Mateo, CA & Las Vegas, NV
| null |
681,448,214
| false
|
finalized
| 3
|
2/25/15 9:14
|
neutral
| 0.615
| null | 0
|
Virgin America
| null |
TenantsUpstairs
| null | 0
|
@VirginAmerica LAX to EWR - Middle seat on a red eye. Such a noob maneuver. #sendambien #andchexmix
| null |
2/23/15 23:34
| 570,125,000,000,000,000
|
Brooklyn
|
Atlantic Time (Canada)
|
681,448,218
| false
|
finalized
| 3
|
2/25/15 2:49
|
negative
| 1
|
Flight Booking Problems
| 1
|
Virgin America
| null |
jordanpichler
| null | 0
|
@VirginAmerica hi! I just bked a cool birthday trip with you, but i can't add my elevate no. cause i entered my middle name during Flight Booking Problems _Ù÷¢
| null |
2/23/15 22:52
| 570,114,000,000,000,000
| null |
Vienna
|
681,448,221
| false
|
finalized
| 3
|
2/25/15 2:55
|
neutral
| 1
| null | null |
Virgin America
| null |
JCervantezzz
| null | 0
|
@VirginAmerica Are the hours of operation for the Club at SFO that are posted online current?
| null |
2/23/15 21:35
| 570,095,000,000,000,000
|
California, San Francisco
|
Pacific Time (US & Canada)
|
681,448,223
| false
|
finalized
| 3
|
2/25/15 1:57
|
negative
| 1
|
Customer Service Issue
| 1
|
Virgin America
| null |
Cuschoolie1
| null | 0
|
@VirginAmerica help, left expensive headphones on flight 89 IAD to LAX today. Seat 2A. No one answering L&F number at LAX!
| null |
2/23/15 21:10
| 570,088,000,000,000,000
|
Washington DC
|
Quito
|
681,448,225
| false
|
finalized
| 3
|
2/25/15 2:53
|
negative
| 1
|
Customer Service Issue
| 1
|
Virgin America
| null |
amanduhmccarty
| null | 0
|
@VirginAmerica awaiting my return phone call, just would prefer to use your online self-service option :(
| null |
2/23/15 20:55
| 570,085,000,000,000,000
| null |
Pacific Time (US & Canada)
|
681,448,228
| false
|
finalized
| 3
|
2/25/15 1:01
|
positive
| 1
| null | null |
Virgin America
| null |
NorthTxHomeTeam
| null | 0
|
@VirginAmerica this is great news! America could start flights to Hawaii by end of year http://t.co/r8p2Zy3fe4 via @Pacificbiznews
| null |
2/23/15 20:24
| 570,077,000,000,000,000
|
Texas
|
Central Time (US & Canada)
|
681,448,230
| false
|
finalized
| 3
|
2/25/15 2:14
|
neutral
| 0.6207
| null | null |
Virgin America
| null |
miaerolinea
| null | 0
|
Nice RT @VirginAmerica: Vibe with the moodlight from takeoff to touchdown. #MoodlitMonday #ScienceBehindTheExperience http://t.co/Y7O0uNxTQP
| null |
2/23/15 18:46
| 570,052,000,000,000,000
|
Worldwide
|
Caracas
|
681,448,235
| false
|
finalized
| 3
|
2/25/15 1:35
|
positive
| 1
| null | null |
Virgin America
| null |
Nicsplace
| null | 0
|
@VirginAmerica Moodlighting is the only way to fly! Best experience EVER! Cool and calming. _ÙÕωÏö #MoodlitMonday
| null |
2/23/15 18:43
| 570,051,000,000,000,000
|
Central Texas
| null |
681,448,239
| false
|
finalized
| 3
|
2/25/15 6:24
|
positive
| 1
| null | null |
Virgin America
| null |
Nicsplace
| null | 0
|
@VirginAmerica @freddieawards Done and done! Best airline around, hands down!
| null |
2/23/15 18:19
| 570,045,000,000,000,000
|
Central Texas
| null |
681,448,241
| false
|
finalized
| 3
|
2/25/15 5:08
|
neutral
| 0.6791
| null | 0
|
Virgin America
| null |
elisha_malulani
| null | 0
|
@VirginAmerica when can I book my flight to Hawaii??
| null |
2/23/15 17:54
| 570,039,000,000,000,000
|
i'm creating a monster
|
Pacific Time (US & Canada)
|
681,448,243
| false
|
finalized
| 3
|
2/25/15 9:25
|
negative
| 1
|
Customer Service Issue
| 1
|
Virgin America
| null |
DannyDouglass
| null | 0
|
@VirginAmerica Your chat support is not working on your site: http://t.co/vhp2GtDWPk
| null |
2/23/15 17:41
| 570,036,000,000,000,000
|
San Francisco, CA
|
Pacific Time (US & Canada)
|
681,448,245
| false
|
finalized
| 3
|
2/25/15 0:42
|
positive
| 0.6639
| null | null |
Virgin America
| null |
jamesferrandini
| null | 0
|
@VirginAmerica View of downtown Los Angeles, the Hollywood Sign, and beyond that rain in the mountains! http://t.co/Dw5nf0ibtr
| null |
2/23/15 17:32
| 570,034,000,000,000,000
| null | null |
681,448,247
| false
|
finalized
| 3
|
2/25/15 4:58
|
negative
| 0.6688
|
Flight Booking Problems
| 0.6688
|
Virgin America
| null |
will_lenzenjr
| null | 0
|
@VirginAmerica Hey, first time flyer next week - excited! But I'm having a hard time getting my flights added to my Elevate account. Help?
| null |
2/23/15 17:00
| 570,025,000,000,000,000
|
Iowa City
|
Central Time (US & Canada)
|
681,448,249
| false
|
finalized
| 3
|
2/25/15 6:26
|
neutral
| 1
| null | null |
Virgin America
| null |
GottAmanda
| null | 0
|
@VirginAmerica plz help me win my bid upgrade for my flight 2/27 LAX--->SEA!!! _Ùá_ÙÔ_ÙÕ¼‰Ïö•ü
| null |
2/23/15 16:24
| 570,016,000,000,000,000
|
Los Angeles
| null |
681,448,251
| false
|
finalized
| 3
|
2/25/15 6:30
|
neutral
| 0.6578
| null | 0
|
Virgin America
| null |
KGervaise
| null | 0
|
@VirginAmerica I have an unused ticket but moved to a new city where you don't fly. How can I fly with you before it expires? #travelhelp
| null |
2/23/15 16:20
| 570,015,000,000,000,000
|
Georgia
|
Pacific Time (US & Canada)
|
681,448,254
| false
|
finalized
| 3
|
2/25/15 8:33
|
neutral
| 1
| null | null |
Virgin America
| null |
papamurat
| null | 0
|
@VirginAmerica are flights leaving Dallas for Seattle on time Feb 24?
| null |
2/23/15 16:13
| 570,014,000,000,000,000
| null | null |
681,448,256
| false
|
finalized
| 3
|
2/25/15 5:46
|
positive
| 1
| null | null |
Virgin America
| null |
arieldaie
| null | 0
|
@VirginAmerica I'm #elevategold for a good reason: you rock!!
| null |
2/23/15 16:08
| 570,012,000,000,000,000
|
Los Angeles
| null |
681,448,258
| false
|
finalized
| 3
|
2/25/15 5:56
|
neutral
| 0.6799
| null | null |
Virgin America
| null |
vacations7
| null | 0
|
@VirginAmerica DREAM http://t.co/oA2dRfAoQ2 http://t.co/lWWdAc2kHx
| null |
2/23/15 16:04
| 570,011,000,000,000,000
|
Turks and caicos
| null |
681,448,260
| false
|
finalized
| 3
|
2/25/15 7:50
|
positive
| 1
| null | null |
Virgin America
| null |
ChelseaPoe666
| null | 0
|
@VirginAmerica wow this just blew my mind
| null |
2/23/15 16:01
| 570,011,000,000,000,000
|
Oakland via Midwest
|
Atlantic Time (Canada)
|
681,448,262
| false
|
finalized
| 3
|
2/25/15 6:47
|
neutral
| 1
| null | null |
Virgin America
| null |
BobGlavinVO
| null | 0
|
@VirginAmerica @ladygaga @carrieunderwood After last night #tribute #SoundOfMusic #Oscars2015 @ladygaga! I think @carrieunderwood agree
| null |
2/23/15 16:01
| 570,011,000,000,000,000
|
New York, NY
|
Eastern Time (US & Canada)
|
681,448,264
| false
|
finalized
| 3
|
2/25/15 3:52
|
neutral
| 0.6436
| null | null |
Virgin America
| null |
lisaaiko
| null | 0
|
@VirginAmerica @ladygaga @carrieunderwood All were entertaining
| null |
2/23/15 15:58
| 570,010,000,000,000,000
| null | null |
681,448,265
| false
|
finalized
| 3
|
2/25/15 3:23
|
neutral
| 0.6764
| null | 0
|
Virgin America
| null |
grantbrowne
| null | 0
|
@VirginAmerica Is flight 769 on it's way? Was supposed to take off 30 minutes ago. Website still shows "On Time" not "In Flight". Thanks.
| null |
2/23/15 15:55
| 570,009,000,000,000,000
|
Worldwide
|
Central Time (US & Canada)
|
681,448,267
| false
|
finalized
| 3
|
2/25/15 8:02
|
positive
| 0.657
| null | null |
Virgin America
| null |
joyabsalon
| null | 0
|
@VirginAmerica @ladygaga @carrieunderwood Julie Andrews all the way though @ladygaga was very impressive! NO to @Carrieunderwood
| null |
2/23/15 15:46
| 570,007,000,000,000,000
|
Northern Virginia
|
Eastern Time (US & Canada)
|
681,448,269
| false
|
finalized
| 3
|
2/25/15 6:54
|
neutral
| 1
| null | null |
Virgin America
| null |
2v
| null | 0
|
@VirginAmerica wish you flew out of Atlanta... Soon?
| null |
2/23/15 15:36
| 570,004,000,000,000,000
|
Los Angeles / Atlanta
|
Eastern Time (US & Canada)
|
681,448,271
| false
|
finalized
| 3
|
2/25/15 6:58
|
neutral
| 0.7118
| null | 0
|
Virgin America
| null |
KSmithFoundHere
| null | 0
|
@VirginAmerica @ladygaga @carrieunderwood Julie Andrews. Hands down.
| null |
2/23/15 15:24
| 570,001,000,000,000,000
| null |
Atlantic Time (Canada)
|
681,448,273
| false
|
finalized
| 3
|
2/25/15 7:06
|
neutral
| 1
| null | null |
Virgin America
| null |
papamurat
| null | 0
|
@VirginAmerica Will flights be leaving Dallas for LA on February 24th?
| null |
2/23/15 15:19
| 570,000,000,000,000,000
| null | null |
681,448,275
| false
|
finalized
| 3
|
2/25/15 9:10
|
negative
| 0.6939
|
Flight Booking Problems
| 0.6939
|
Virgin America
| null |
murphicus
| null | 0
|
@VirginAmerica hi! i'm so excited about your $99 LGA->DAL deal- but i've been trying 2 book since last week & the page never loads. thx!
| null |
2/23/15 15:05
| 569,996,000,000,000,000
|
new york, new york
|
Eastern Time (US & Canada)
|
681,448,278
| false
|
finalized
| 3
|
2/25/15 2:43
|
positive
| 1
| null | null |
Virgin America
| null |
VinnieFerra
| null | 0
|
@VirginAmerica you know it. Need it on my spotify stat #guiltypleasures
| null |
2/23/15 15:04
| 569,996,000,000,000,000
|
brooklyn, Ny
|
Pacific Time (US & Canada)
|
681,448,280
| false
|
finalized
| 3
|
2/25/15 0:33
|
positive
| 0.635
| null | null |
Virgin America
| null |
KevinDemsi
| null | 0
|
@VirginAmerica @ladygaga @carrieunderwood I'm Lady Gaga!!! She is amazing! _Ù÷_
| null |
2/23/15 14:40
| 569,990,000,000,000,000
|
Bali, Republic of Indonesia
|
Kuala Lumpur
|
681,448,282
| false
|
finalized
| 3
|
2/25/15 6:57
|
neutral
| 0.7007
| null | null |
Virgin America
| null |
giffgaffman
| null | 0
|
@VirginAmerica @ladygaga @carrieunderwood - Carrie!
| null |
2/23/15 14:40
| 569,990,000,000,000,000
|
UK, USA.
| null |
681,448,284
| false
|
finalized
| 3
|
2/25/15 6:58
|
neutral
| 1
| null | null |
Virgin America
| null |
HanlonBrothers
| null | 0
|
@VirginAmerica New marketing song? https://t.co/F2LFULCbQ7 let us know what you think?
| null |
2/23/15 14:37
| 569,990,000,000,000,000
|
Gold Coast, Australia
|
Brisbane
|
681,448,288
| false
|
finalized
| 3
|
2/25/15 5:38
|
neutral
| 1
| null | null |
Virgin America
| null |
emilybg78
| null | 0
|
@VirginAmerica @ladygaga @carrieunderwood Julie Andrews first but Lady Gaga wow'd me last night. Carrie? Meh.
| null |
2/23/15 14:36
| 569,989,000,000,000,000
|
Stockton, CA
|
Arizona
|
681,448,290
| false
|
finalized
| 3
|
2/25/15 9:58
|
negative
| 1
|
Customer Service Issue
| 1
|
Virgin America
| null |
rachie1126
| null | 0
|
@VirginAmerica I called a 3-4 weeks ago about adding 3 flights from 2014 to my Elevate...they still haven't shown up...help!
| null |
2/23/15 14:35
| 569,989,000,000,000,000
|
New York, NY
|
Eastern Time (US & Canada)
|
681,448,292
| false
|
finalized
| 3
|
2/25/15 8:08
|
neutral
| 0.6858
| null | null |
Virgin America
| null |
adawson66
| null | 0
|
@VirginAmerica @ladygaga @carrieunderwood all are great , but I have to go with #CarrieUnderwood _Ù÷_ÙÔÎ
| null |
2/23/15 14:30
| 569,988,000,000,000,000
| null | null |
681,448,295
| false
|
finalized
| 3
|
2/25/15 7:27
|
neutral
| 1
| null | null |
Virgin America
| null |
SocialPLC
| null | 0
|
@VirginAmerica @LadyGaga @CarrieUnderwood Sorry, Mary Martin had it first!
| null |
2/23/15 14:26
| 569,987,000,000,000,000
|
Twin Cities, Minn.
|
Eastern Time (US & Canada)
|
681,448,297
| false
|
finalized
| 3
|
2/25/15 5:58
|
positive
| 1
| null | null |
Virgin America
| null |
jeffreymace01
| null | 0
|
@VirginAmerica @ladygaga @carrieunderwood love all three but you really can't beat the classics!
| null |
2/23/15 14:25
| 569,986,000,000,000,000
| null | null |
681,448,299
| false
|
finalized
| 3
|
2/25/15 8:18
|
neutral
| 0.6814
| null | 0
|
Virgin America
| null |
1stcrown
| null | 0
|
@VirginAmerica Flight 0736 DAL to DCA 2/24 2:10pm. Tried to check in could not. Status please.
| null |
2/23/15 14:09
| 569,982,000,000,000,000
|
USA
|
Central Time (US & Canada)
|
681,448,302
| false
|
finalized
| 3
|
2/25/15 1:05
|
negative
| 1
|
Customer Service Issue
| 1
|
Virgin America
| null |
onerockgypsy
| null | 0
|
@VirginAmerica heyyyy guyyyys.. been trying to get through for an hour. can someone call me please? :/
| null |
2/23/15 13:46
| 569,977,000,000,000,000
|
next city
|
Pacific Time (US & Canada)
|
681,448,303
| false
|
finalized
| 3
|
2/25/15 6:08
|
negative
| 1
|
Late Flight
| 0.6789
|
Virgin America
| null |
noelduan
| null | 0
|
@VirginAmerica Hi, Virgin! I'm on hold for 40-50 minutes -- are there any earlier flights from LA to NYC tonight; earlier than 11:50pm?
| null |
2/23/15 13:35
| 569,974,000,000,000,000
|
SF ‰ Ó NY
|
Eastern Time (US & Canada)
|
681,448,306
| false
|
finalized
| 3
|
2/25/15 3:41
|
positive
| 0.6922
| null | null |
Virgin America
| null |
Travelzoo
| null | 0
|
@VirginAmerica Congrats on winning the @Travelzoo award for Best Deals from an Airline (US) http://t.co/kj1iljaebV
| null |
2/23/15 13:30
| 569,973,000,000,000,000
|
New York, NY
|
Pacific Time (US & Canada)
|
681,448,308
| false
|
finalized
| 3
|
2/25/15 3:22
|
negative
| 1
|
Lost Luggage
| 1
|
Virgin America
| null |
gianagon
| null | 0
|
@VirginAmerica everything was fine until you lost my bag
| null |
2/23/15 13:08
| 569,967,000,000,000,000
|
New York + Panama
|
Eastern Time (US & Canada)
|
681,448,310
| false
|
finalized
| 3
|
2/25/15 1:56
|
neutral
| 1
| null | null |
Virgin America
| null |
bxchen
| null | 0
|
@virginamerica Need to change reservation. Have Virgin credit card. Do I need to modify on phone to waive change fee? Or can I do online?
| null |
2/23/15 12:47
| 569,962,000,000,000,000
|
San Francisco, CA
|
Eastern Time (US & Canada)
|
681,448,312
| false
|
finalized
| 3
|
2/25/15 7:04
|
neutral
| 0.6492
| null | 0
|
Virgin America
| null |
seimatrun
| null | 0
|
@VirginAmerica I emailed your customer service team. Let me know if you need the tracking number.
| null |
2/23/15 12:00
| 569,950,000,000,000,000
|
Los Angeles
| null |
681,448,314
| false
|
finalized
| 3
|
2/25/15 9:16
|
neutral
| 1
| null | null |
Virgin America
| null |
jamied7
| null | 0
|
@VirginAmerica hi I just booked a flight but need to add baggage, how can I do this?
| null |
2/23/15 11:56
| 569,949,000,000,000,000
|
London, England
|
London
|
681,448,317
| false
|
finalized
| 3
|
2/25/15 7:27
|
negative
| 1
|
Flight Attendant Complaints
| 0.3516
|
Virgin America
| null |
seimatrun
| null | 0
|
@VirginAmerica your airline is awesome but your lax loft needs to step up its game. $40 for dirty tables and floors? http://t.co/hy0VrfhjHt
| null |
2/23/15 11:46
| 569,946,000,000,000,000
|
Los Angeles
| null |
681,448,319
| false
|
finalized
| 3
|
2/25/15 6:39
|
positive
| 1
| null | null |
Virgin America
| null |
mrmichaellay
| null | 0
|
@VirginAmerica not worried, it's been a great ride in a new plane with great crew. All airlines should be like this.
| null |
2/23/15 11:32
| 569,943,000,000,000,000
|
Floridian from Cincinnati
|
Eastern Time (US & Canada)
|
681,448,320
| false
|
finalized
| 3
|
2/25/15 3:09
|
positive
| 1
| null | null |
Virgin America
| null |
TaylorLumsden
| null | 0
|
@VirginAmerica awesome. I flew yall Sat morning. Any way we can correct my bill ?
| null |
2/23/15 11:28
| 569,942,000,000,000,000
|
Dallas, Texas
|
Mountain Time (US & Canada)
|
681,448,321
| false
|
finalized
| 3
|
2/25/15 0:46
|
neutral
| 1
| null | null |
Virgin America
| null |
campusmoviefest
| null | 0
|
@VirginAmerica Or watch some of the best student films in the country at 35,000 feet! #CMFat35000feet http://t.co/KEK5pDMGiF
| null |
2/23/15 11:24
| 569,941,000,000,000,000
|
USA
|
Eastern Time (US & Canada)
|
681,448,322
| false
|
finalized
| 3
|
2/25/15 1:46
|
neutral
| 1
| null | null |
Virgin America
| null |
TaylorLumsden
| null | 0
|
@VirginAmerica first time flying you all. do you have a different rate/policy for media Bags? Thanks
| null |
2/23/15 11:22
| 569,940,000,000,000,000
|
Dallas, Texas
|
Mountain Time (US & Canada)
|
681,448,324
| false
|
finalized
| 3
|
2/25/15 4:43
|
negative
| 1
|
Customer Service Issue
| 1
|
Virgin America
| null |
meme_meng
| null | 0
|
@VirginAmerica what is going on with customer service? Is there anyway to speak to a human asap? Thank you.
| null |
2/23/15 11:02
| 569,935,000,000,000,000
| null | null |
681,448,326
| false
|
finalized
| 3
|
2/25/15 3:07
|
neutral
| 1
| null | null |
Virgin America
| null |
kyle_romanoff
| null | 0
|
@VirginAmerica what happened to Doom?!
| null |
2/23/15 10:58
| 569,934,000,000,000,000
| null | null |
681,448,329
| false
|
finalized
| 3
|
2/25/15 7:14
|
negative
| 1
|
Customer Service Issue
| 1
|
Virgin America
| null |
GunsNDip
| null | 0
|
@VirginAmerica why can't you supp the biz traveler like @SouthwestAir and have customer service like @JetBlue #neverflyvirginforbusiness
| null |
2/23/15 10:56
| 569,934,000,000,000,000
| null |
Pacific Time (US & Canada)
|
681,448,331
| false
|
finalized
| 3
|
2/25/15 1:04
|
positive
| 1
| null | null |
Virgin America
| null |
artisticwritr87
| null | 0
|
@VirginAmerica I've applied more then once to be a member of the #inflight crew team...Im 100% interested. #flightattendant #dreampath -G
| null |
2/23/15 10:56
| 569,934,000,000,000,000
|
Seattle, WA
|
Pacific Time (US & Canada)
|
681,448,334
| false
|
finalized
| 3
|
2/25/15 4:13
|
negative
| 0.6792
|
Late Flight
| 0.3477
|
Virgin America
| null |
arieldaie
| null | 0
|
@VirginAmerica you're the best!! Whenever I (begrudgingly) use any other airline I'm delayed and Late Flight :(
| null |
2/23/15 10:54
| 569,933,000,000,000,000
|
Los Angeles
| null |
681,448,336
| false
|
finalized
| 3
|
2/25/15 9:57
|
negative
| 1
|
Can't Tell
| 1
|
Virgin America
| null |
GunsNDip
| null | 0
|
@VirginAmerica I have no interesting flying with you after this. I will Cancelled Flight my next four flights I planned.#neverflyvirginforbusiness
| null |
2/23/15 10:54
| 569,933,000,000,000,000
| null |
Pacific Time (US & Canada)
|
681,448,338
| false
|
finalized
| 3
|
2/25/15 2:32
|
negative
| 1
|
Can't Tell
| 1
|
Virgin America
| null |
GunsNDip
| null | 0
|
@VirginAmerica it was a disappointing experience which will be shared with every business traveler I meet. #neverflyvirgin
| null |
2/23/15 10:38
| 569,929,000,000,000,000
| null |
Pacific Time (US & Canada)
|
681,448,340
| false
|
finalized
| 3
|
2/25/15 6:05
|
negative
| 1
|
Flight Booking Problems
| 1
|
Virgin America
| null |
jsatk
| null | 0
|
@VirginAmerica I‰Ûªm having trouble adding this flight my wife booked to my Elevate account. Help? http://t.co/pX8hQOKS3R
| null |
2/23/15 10:29
| 569,927,000,000,000,000
|
Lower Pacific Heights, SF, CA
|
Pacific Time (US & Canada)
|
681,448,342
| false
|
finalized
| 3
|
2/25/15 8:47
|
neutral
| 0.6705
| null | 0
|
Virgin America
| null |
serenaklal
| null | 0
|
@VirginAmerica Can't bring up my reservation online using Flight Booking Problems code
| null |
2/23/15 10:15
| 569,923,000,000,000,000
|
Chicago
|
Eastern Time (US & Canada)
|
681,448,345
| false
|
finalized
| 3
|
2/25/15 4:03
|
neutral
| 1
| null | null |
Virgin America
| null |
openambit1
| null | 0
|
@VirginAmerica Random Q: what's the distribution of elevate avatars? I bet that kitty has a disproportionate share http://t.co/APtZpuROp4
| null |
2/23/15 10:09
| 569,922,000,000,000,000
| null | null |
681,448,347
| false
|
finalized
| 3
|
2/25/15 8:31
|
neutral
| 0.6545
| null | 0
|
Virgin America
| null |
cabowine
| null | 0
|
@VirginAmerica I <3 Flying VA But Life happens and I am trying to #change my trip JPERHI Can you help.VA home page will not let me ?
| null |
2/23/15 10:04
| 569,921,000,000,000,000
|
Los Cabos,Mexico
|
Arizona
|
681,448,349
| false
|
finalized
| 3
|
2/25/15 3:54
|
negative
| 1
|
Can't Tell
| 0.6513
|
Virgin America
| null |
MaryAnnTaylorT
| null | 0
|
@VirginAmerica Why is the site down? When will it be back up?
| null |
2/23/15 9:57
| 569,919,000,000,000,000
|
New York, NY
|
Arizona
|
681,448,353
| false
|
finalized
| 3
|
2/25/15 6:57
|
neutral
| 1
| null | null |
Virgin America
| null |
RamotControl
| null | 0
|
@VirginAmerica "You down with RNP?" "Yeah you know me!"
| null |
2/23/15 9:45
| 569,916,000,000,000,000
| null |
Pacific Time (US & Canada)
|
681,448,355
| false
|
finalized
| 3
|
2/25/15 7:47
|
neutral
| 0.6639
| null | 0
|
Virgin America
| null |
losermelon
| null | 0
|
@VirginAmerica hi, i did not get points on my elevate account for my most recent flight, how do i add the flight and points to my account?
| null |
2/23/15 9:35
| 569,913,000,000,000,000
| null | null |
681,448,358
| false
|
finalized
| 3
|
2/25/15 9:47
|
negative
| 1
|
Cancelled Flight
| 1
|
Virgin America
| null |
AlisonK33774854
| null | 0
|
@VirginAmerica I like the TV and interesting video . Just disappointed in Cancelled Flightled flight when other flights went out to jfk on Saturday .
| null |
2/23/15 9:29
| 569,912,000,000,000,000
| null | null |
681,448,360
| false
|
finalized
| 3
|
2/25/15 3:30
|
negative
| 1
|
Late Flight
| 1
|
Virgin America
| null |
GunsNDip
| null | 0
|
@VirginAmerica just landed in LAX, an hour after I should of been here. Your no Late Flight bag check is not business travel friendly #nomorevirgin
| null |
2/23/15 9:28
| 569,912,000,000,000,000
| null |
Pacific Time (US & Canada)
|
681,448,362
| false
|
finalized
| 3
|
2/25/15 7:15
|
neutral
| 0.6765
| null | 0
|
Virgin America
| null |
yazdanagh
| null | 0
|
@VirginAmerica why is flight 345 redirected?
| null |
2/23/15 9:26
| 569,911,000,000,000,000
| null | null |
681,448,364
| false
|
finalized
| 3
|
2/25/15 3:17
|
negative
| 1
|
Customer Service Issue
| 0.6863
|
Virgin America
| null |
MerchEngines
| null | 0
|
@VirginAmerica Is it me, or is your website down? BTW, your new website isn't a great user experience. Time for another redesign.
| null |
2/23/15 9:25
| 569,911,000,000,000,000
|
Los Angeles, CA
|
Arizona
|
681,448,366
| false
|
finalized
| 3
|
2/25/15 9:22
|
negative
| 1
|
Customer Service Issue
| 0.6771
|
Virgin America
| null |
ColorCartel
| null | 0
|
@VirginAmerica I can't check in or add a bag. Your website isn't working. I've tried both desktop and mobile http://t.co/AvyqdMpi1Y
| null |
2/23/15 9:18
| 569,909,000,000,000,000
|
Austin, TX
|
Mountain Time (US & Canada)
|
681,448,369
| false
|
finalized
| 3
|
2/25/15 2:16
|
negative
| 1
|
Can't Tell
| 0.659
|
Virgin America
| null |
MustBeSpoken
| null | 0
|
@VirginAmerica - Let 2 scanned in passengers leave the plane than told someone to remove their bag from 1st class bin? #uncomfortable
| null |
2/23/15 9:11
| 569,907,000,000,000,000
| null | null |
681,448,371
| false
|
finalized
| 3
|
2/25/15 8:31
|
negative
| 1
|
Flight Booking Problems
| 0.6714
|
Virgin America
| null |
mattbunk
| null | 0
|
@virginamerica What is your phone number. I can't find who to call about a flight reservation.
| null |
2/23/15 8:29
| 569,897,000,000,000,000
|
Sterling Heights, MI
|
Eastern Time (US & Canada)
|
681,448,373
| false
|
finalized
| 3
|
2/25/15 2:32
|
negative
| 1
|
Customer Service Issue
| 1
|
Virgin America
| null |
louisjenny
| null | 0
|
@VirginAmerica is anyone doing anything there today? Website is useless and no one is answering the phone.
| null |
2/23/15 8:19
| 569,894,000,000,000,000
|
Washington DC
|
Quito
|
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