question stringlengths 24 234 | answer stringlengths 50 430 | qa_type stringclasses 1
value | reference_chunks listlengths 1 1 | eval_scores dict | linking_hints dict | prompt stringlengths 24 234 | ground_truth stringlengths 50 430 | curriculum dict |
|---|---|---|---|---|---|---|---|---|
If this partnership goes beyond its first year, how much lead time does one side have to give before ending it? | Following the Initial Term, either Party may terminate this Agreement upon sixty (60) days' prior written notice to the other Party. | lookup | [
{
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"metadata": {
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"file": "legal/technology-partner-agreement.md",
"index": 9
},
"content": "## 6. TERM & TERMINATION \n**6.1.** The initial term of this Agreement shall commence... | {
"grounding": 0.99,
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} | {
"linker": "metadata",
"confidence": 0
} | If this partnership goes beyond its first year, how much lead time does one side have to give before ending it? | Following the Initial Term, either Party may terminate this Agreement upon sixty (60) days' prior written notice to the other Party. | {
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],
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"best_probe": "question_answer_terms",
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"probes": [
{
"label": "question",
"query": "If this partnership goes bey... |
If I'm preparing the attendee arrival tool on a tablet before an event, when should I expect my event to first appear in that tool? | Your event is pulled into the app 7 days before the event begins and will not show up before this time. | lookup | [
{
"id": "d8275c2e2e68f5598a942e4665ee03ca15ff98ff28740d4d723ddc851ec2051d",
"metadata": {
"h2": "Specifics for Field Marketing Events",
"h3": "AMER Field Marketing Badge and Event Check-In Process",
"file": "marketing/events/_index.md",
"index": 49
},
"content": "- The top ri... | {
"grounding": 0.99,
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"query_style_observed": "natural"
} | {
"linker": "metadata",
"confidence": 0
} | If I'm preparing the attendee arrival tool on a tablet before an event, when should I expect my event to first appear in that tool? | Your event is pulled into the app 7 days before the event begins and will not show up before this time. | {
"band": "reformulation_reachable",
"gold_sources": [
"marketing/events/_index"
],
"first_query_hit_at_10": false,
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"best_probe": "question_answer_terms",
"best_rank": 1,
"probes": [
{
"label": "question",
"query": "If I'm preparing the attendee arrival t... |
When a proposed change has been reviewed and everyone agrees it solves the need without adding unnecessary setup choices, what status should be applied before work begins? | Finally, PM or EM will label issue `workflow:: ready for development`. | lookup | [
{
"id": "b8b21ca16dc2c6a9678b838c202dda9dd460ad6327e19f53ef5c2849f60f06d7",
"metadata": {
"h2": "Workflow",
"h3": "Convention over configuration",
"file": "engineering/devops/create/source-code/backend/index.md",
"index": 9
},
"content": "### Convention over configuration \n... | {
"grounding": 0.99,
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} | {
"linker": "metadata",
"confidence": 0
} | When a proposed change has been reviewed and everyone agrees it solves the need without adding unnecessary setup choices, what status should be applied before work begins? | Finally, PM or EM will label issue `workflow:: ready for development`. | {
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],
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"best_probe": "question_answer_terms",
"best_rank": 8,
"probes": [
{
"label": "question",
"query": "When a proposed c... |
stock options termination exercise window | If your employment ends for whatever reason, you have a three month window to exercise your vested options, or lose them. | lookup | [
{
"id": "05cf434e5226bccc016b7bc5ca3cbd1130bb5abd069989424f9b1c2b4457e5b3",
"metadata": {
"h2": "Questions about your stock plan or retail account",
"h3": "Exercise Window After Termination",
"file": "total-rewards/stock-options.md",
"index": 16
},
"content": "### Exercise Wi... | {
"grounding": 0.99,
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"query_style_observed": "keyword"
} | {
"linker": "metadata",
"confidence": 0
} | stock options termination exercise window | If your employment ends for whatever reason, you have a three month window to exercise your vested options, or lose them. | {
"band": "easy_first_hit",
"gold_sources": [
"total-rewards/stock-options"
],
"first_query_hit_at_10": true,
"reachable_hit_at_10": true,
"best_probe": "question",
"best_rank": 2,
"probes": [
{
"label": "question",
"query": "stock options termination exercise window",
"hit_at_... |
If I’m writing a qualifying questionnaire and want to hide the exact behavior I care about so people don’t game it, what kind of answer choices should I include? | Use plausible distractor answers to conceal the subject of the study. | lookup | [
{
"id": "cabff038d09cb924b58123f71879f68003a3d1d7d5a5b6b11376f7c0551c19b9",
"metadata": {
"h3": "Screener tips",
"file": "product/ux/experience-research/write-effective-screener/index.md",
"index": 5
},
"content": "- To screen participants for their natural behavior, provide **mult... | {
"grounding": 0.99,
"composite": 0.99,
"query_style_observed": "natural"
} | {
"linker": "metadata",
"confidence": 0
} | If I’m writing a qualifying questionnaire and want to hide the exact behavior I care about so people don’t game it, what kind of answer choices should I include? | Use plausible distractor answers to conceal the subject of the study. | {
"band": "reformulation_reachable",
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"product/ux/experience-research/write-effective-screener"
],
"first_query_hit_at_10": false,
"reachable_hit_at_10": true,
"best_probe": "question_answer_terms",
"best_rank": 1,
"probes": [
{
"label": "question",
"query": "If I’m ... |
UX Theme issue design assets SSOT | Upload design assets to the UX Theme issue to maintain it as the SSOT. | lookup | [
{
"id": "fdfccb2d5dcd6d3410fc4411a6caa05f4352f8a98c84bdb7229f9c702d5be17d",
"metadata": {
"h2": "Components of a UX Theme",
"h3": "Main JTBD",
"file": "product/ux/product-design/ux-roadmaps/_index.md",
"index": 2
},
"content": "### Main JTBD \nThe main Job-to-Be-Done that co... | {
"grounding": 0.99,
"composite": 0.99,
"query_style_observed": "natural"
} | {
"linker": "metadata",
"confidence": 0
} | UX Theme issue design assets SSOT | Upload design assets to the UX Theme issue to maintain it as the SSOT. | {
"band": "easy_first_hit",
"gold_sources": [
"product/ux/product-design/ux-roadmaps/_index"
],
"first_query_hit_at_10": true,
"reachable_hit_at_10": true,
"best_probe": "question",
"best_rank": 1,
"probes": [
{
"label": "question",
"query": "UX Theme issue design assets SSOT",
... |
If my department needs help preparing a message for everyone at the company and wants that specialized team to handle it, how much lead time is required for a one-off announcement? | At least ~48 hours advance notice is needed to plan a single message being shared | lookup | [
{
"id": "7885ea44e843da3127ffebe8b21d1732c3f5d52f0fb7407700eac2e49a94b019",
"metadata": {
"h2": "Working with People Communications & Engagement",
"file": "people-group/employment-branding/people-communications.md",
"index": 3
},
"content": "| DRI for communication-based projects |... | {
"grounding": 0.99,
"composite": 0.99,
"query_style_observed": "natural"
} | {
"linker": "metadata",
"confidence": 0
} | If my department needs help preparing a message for everyone at the company and wants that specialized team to handle it, how much lead time is required for a one-off announcement? | At least ~48 hours advance notice is needed to plan a single message being shared | {
"band": "easy_first_hit",
"gold_sources": [
"people-group/employment-branding/people-communications"
],
"first_query_hit_at_10": true,
"reachable_hit_at_10": true,
"best_probe": "question",
"best_rank": 9,
"probes": [
{
"label": "question",
"query": "If my department needs help pre... |
personal blog external-comms review timeline | Please post it in the `#external-comms` Slack channel with a short summary and allow 5 business days for review. | lookup | [
{
"id": "3e7750fb04a5cfb2f9330b63dfb517aebf85de52720c0c3c806b60b8574334ab",
"metadata": {
"h2": "Speaking on behalf of GitLab",
"h3": "Social Media",
"file": "marketing/corporate-communications/_index.md",
"index": 7
},
"content": "### Social Media \nPlease consult the Socia... | {
"grounding": 0.99,
"composite": 0.99,
"query_style_observed": "keyword"
} | {
"linker": "metadata",
"confidence": 0
} | personal blog external-comms review timeline | Please post it in the `#external-comms` Slack channel with a short summary and allow 5 business days for review. | {
"band": "easy_first_hit",
"gold_sources": [
"marketing/corporate-communications/_index"
],
"first_query_hit_at_10": true,
"reachable_hit_at_10": true,
"best_probe": "question",
"best_rank": 1,
"probes": [
{
"label": "question",
"query": "personal blog external-comms review timeline... |
When tracking whether a prospect has agreed to let their information be shared externally, which partner program is that status relevant for? | This only applies to Channel Partners because Alliance Partners are not enrolled in the lead-sharing module. | lookup | [
{
"id": "2e41610d0b5c066eef18e5b8644824581b77e7737eb3b6566c6fefac6b24e15e",
"metadata": {
"h2": "Field Glossary",
"h3": "Lead Acquisition Source",
"file": "marketing/channel-marketing/_index.md",
"index": 38
},
"content": "### Lead Acquisition Source \nThis field records the... | {
"grounding": 0.99,
"composite": 0.99,
"query_style_observed": "natural"
} | {
"linker": "metadata",
"confidence": 0
} | When tracking whether a prospect has agreed to let their information be shared externally, which partner program is that status relevant for? | This only applies to Channel Partners because Alliance Partners are not enrolled in the lead-sharing module. | {
"band": "easy_first_hit",
"gold_sources": [
"marketing/channel-marketing/_index"
],
"first_query_hit_at_10": true,
"reachable_hit_at_10": true,
"best_probe": "question",
"best_rank": 5,
"probes": [
{
"label": "question",
"query": "When tracking whether a prospect has agreed to let ... |
If I'm just starting in this role, what am I expected to do each week to plan out my time? | Prioritize your work for the week and add to Google Calendar | lookup | [
{
"id": "2148dd835ade5ae1624938b777b577b349e5edb6164e90139c472a935ee6cbab",
"metadata": {
"h2": "Responsibilities",
"h3": "Intern Responsibilities",
"file": "engineering/devops/plan/internship.md",
"index": 3
},
"content": "### Intern Responsibilities \n**During the first we... | {
"grounding": 0.99,
"composite": 0.99,
"query_style_observed": "natural"
} | {
"linker": "metadata",
"confidence": 0
} | If I'm just starting in this role, what am I expected to do each week to plan out my time? | Prioritize your work for the week and add to Google Calendar | {
"band": "reformulation_reachable",
"gold_sources": [
"engineering/devops/plan/internship"
],
"first_query_hit_at_10": false,
"reachable_hit_at_10": true,
"best_probe": "file_title",
"best_rank": 1,
"probes": [
{
"label": "question",
"query": "If I'm just starting in this role, what... |
Who should I contact if I still have questions about this commissioned value study? | Your Industry Analyst Relations team ([Handbook Page](/handbook/marketing/brand-and-product-marketing/product-and-solution-marketing/analyst-relations/), [Team Members](/handbook/marketing/brand-and-product-marketing/product-and-solution-marketing/analyst-relations/#which-analyst-relations-team-member-should-i-contact)... | lookup | [
{
"id": "46e06f517419b188c5ba035f9e5c25bbb8aaba0084d50e39417fcd5a05658f4d",
"metadata": {
"h2": "Frequently Asked Questions",
"file": "marketing/brand-and-product-marketing/product-and-solution-marketing/analyst-relations/forrester-tei.md",
"index": 8
},
"content": "A: As this was ... | {
"grounding": 0.99,
"composite": 0.99,
"query_style_observed": "natural"
} | {
"linker": "metadata",
"confidence": 0
} | Who should I contact if I still have questions about this commissioned value study? | Your Industry Analyst Relations team ([Handbook Page](/handbook/marketing/brand-and-product-marketing/product-and-solution-marketing/analyst-relations/), [Team Members](/handbook/marketing/brand-and-product-marketing/product-and-solution-marketing/analyst-relations/#which-analyst-relations-team-member-should-i-contact)... | {
"band": "easy_first_hit",
"gold_sources": [
"marketing/brand-and-product-marketing/product-and-solution-marketing/analyst-relations/forrester-tei"
],
"first_query_hit_at_10": true,
"reachable_hit_at_10": true,
"best_probe": "question",
"best_rank": 1,
"probes": [
{
"label": "question",
... |
Bridge Process urgent evaluation OSS models | The Bridge Process applies to Open Source (OSS) models only. | lookup | [
{
"id": "4362b46ecf05262e121e4e4302be1a46adf657f6bbb9f1419e91f4aebbd4cd5b",
"metadata": {
"h2": "Model Discovery and Selection Strategy",
"h3": "Market Monitoring",
"file": "engineering/development/data-science/ai-powered/model-validation/model_evaluation.md",
"index": 2
},
"... | {
"grounding": 0.99,
"composite": 0.99,
"query_style_observed": "natural"
} | {
"linker": "metadata",
"confidence": 0
} | Bridge Process urgent evaluation OSS models | The Bridge Process applies to Open Source (OSS) models only. | {
"band": "easy_first_hit",
"gold_sources": [
"engineering/development/data-science/ai-powered/model-validation/model_evaluation"
],
"first_query_hit_at_10": true,
"reachable_hit_at_10": true,
"best_probe": "question",
"best_rank": 1,
"probes": [
{
"label": "question",
"query": "Brid... |
If something needs Rick's immediate attention and can't wait, what contact method should I use? | Text/Phone: This is my 911. Please reserve it for true emergencies or anything genuinely urgent that can't wait. | lookup | [
{
"id": "13c25b967e9437a007efb852f28a44c4c3f40f023e2de590a0d865f4e1901b8b",
"metadata": {
"h2": "My Communication Preferences",
"h3": "Related Sites",
"file": "business-technology/readmes/rick-pollak.md",
"index": 1
},
"content": "## My Communication Preferences \nMy manager... | {
"grounding": 0.99,
"composite": 0.99,
"query_style_observed": "natural"
} | {
"linker": "metadata",
"confidence": 0
} | If something needs Rick's immediate attention and can't wait, what contact method should I use? | Text/Phone: This is my 911. Please reserve it for true emergencies or anything genuinely urgent that can't wait. | {
"band": "reformulation_reachable",
"gold_sources": [
"business-technology/readmes/rick-pollak"
],
"first_query_hit_at_10": false,
"reachable_hit_at_10": true,
"best_probe": "question_answer_terms",
"best_rank": 1,
"probes": [
{
"label": "question",
"query": "If something needs Rick... |
hybrid-remote company definition subset commutes | Hybrid-remote companies have one or more offices where a subset of the company commutes to each day, paired with a subset of the company that works remotely. | lookup | [
{
"id": "c5b35ae8511bbec4f653ca22740abd6dbf76f84131d2cee07569b016dba62443",
"metadata": {
"h2": "Parenting as a remote worker",
"file": "company/culture/all-remote/guide/_index.md",
"index": 14
},
"content": "## Parenting as a remote worker \nParents who work from home have unique... | {
"grounding": 0.99,
"composite": 0.99,
"query_style_observed": "keyword"
} | {
"linker": "metadata",
"confidence": 0
} | hybrid-remote company definition subset commutes | Hybrid-remote companies have one or more offices where a subset of the company commutes to each day, paired with a subset of the company that works remotely. | {
"band": "easy_first_hit",
"gold_sources": [
"company/culture/all-remote/guide/_index"
],
"first_query_hit_at_10": true,
"reachable_hit_at_10": true,
"best_probe": "question",
"best_rank": 1,
"probes": [
{
"label": "question",
"query": "hybrid-remote company definition subset commut... |
Who is listed as helping oversee the internal Q&A community for the application security specialty within the professional services organization? | Jess Perry, Omar Bickell, Sarah Bailey, John Bush, Rasheed Babatunde representing the AppSec SME Area representing the PS Org | lookup | [
{
"id": "a10ba7650398534a8f0cc4604b9d42eb7f14d659055d9dc5d5ef98811cbdf78e",
"metadata": {
"h2": "Roles",
"h3": "Moderators",
"file": "solutions-architects/tools-and-resources/stackoverflow/administration.md",
"index": 2
},
"content": "### Moderators \nModerators are usually ... | {
"grounding": 0.99,
"composite": 0.99,
"query_style_observed": "natural"
} | {
"linker": "metadata",
"confidence": 0
} | Who is listed as helping oversee the internal Q&A community for the application security specialty within the professional services organization? | Jess Perry, Omar Bickell, Sarah Bailey, John Bush, Rasheed Babatunde representing the AppSec SME Area representing the PS Org | {
"band": "reformulation_reachable",
"gold_sources": [
"solutions-architects/tools-and-resources/stackoverflow/administration"
],
"first_query_hit_at_10": false,
"reachable_hit_at_10": true,
"best_probe": "question_answer_terms",
"best_rank": 1,
"probes": [
{
"label": "question",
"qu... |
I need the exact statement describing why this group exists and how it helps buyers feel confident about data handling while supporting growth. What is that statement? | Our mission is to empower the GitLab community with confidence and trust that their data is protected with high levels of security assurance to drive revenue growth. | lookup | [
{
"id": "5c29fde1a8cb7e27f9016a17e3148cc1f420f26de8475ccc2d56fb48fdf73f66",
"metadata": {
"h2": "<i class=\"fas fa-bullseye\" style=\"color:rgb(110,73,203)\" aria-hidden=\"true\"></i> Field Security Team",
"file": "security/security-assurance/field-security/_index.md",
"index": 0
},
... | {
"grounding": 0.99,
"composite": 0.99,
"query_style_observed": "natural"
} | {
"linker": "metadata",
"confidence": 0
} | I need the exact statement describing why this group exists and how it helps buyers feel confident about data handling while supporting growth. What is that statement? | Our mission is to empower the GitLab community with confidence and trust that their data is protected with high levels of security assurance to drive revenue growth. | {
"band": "reformulation_reachable",
"gold_sources": [
"security/security-assurance/field-security/_index"
],
"first_query_hit_at_10": false,
"reachable_hit_at_10": true,
"best_probe": "question_answer_terms",
"best_rank": 1,
"probes": [
{
"label": "question",
"query": "I need the ex... |
If I need permission to work with the pre-production cloud project and related servers, where should I ask, and whose approval is required for server-environment access? | Please reach out in the `#staging-ref` Slack channel. Someone can add you to `gcp-staging-ref-sg@gitlab.com` Google group. As another option you can create an issue in the access-request project. Requests for access to server environments requires the approval of your manager and an Infrastructure manager. | lookup | [
{
"id": "d9f8379dfc8142cd2726eb3caca040485d4fa5d68603f88e000b5c078d63eac4",
"metadata": {
"h2": "Staging Ref",
"h3": "How to use Staging Ref",
"file": "engineering/infrastructure-platforms/environments/staging-ref.md",
"index": 6
},
"content": "##### Connect from your local t... | {
"grounding": 0.99,
"composite": 0.99,
"query_style_observed": "natural"
} | {
"linker": "metadata",
"confidence": 0
} | If I need permission to work with the pre-production cloud project and related servers, where should I ask, and whose approval is required for server-environment access? | Please reach out in the `#staging-ref` Slack channel. Someone can add you to `gcp-staging-ref-sg@gitlab.com` Google group. As another option you can create an issue in the access-request project. Requests for access to server environments requires the approval of your manager and an Infrastructure manager. | {
"band": "reformulation_reachable",
"gold_sources": [
"engineering/infrastructure-platforms/environments/staging-ref"
],
"first_query_hit_at_10": false,
"reachable_hit_at_10": true,
"best_probe": "question_answer_terms",
"best_rank": 1,
"probes": [
{
"label": "question",
"query": "I... |
GCP Billing separate org | Previously referenced "GCP Billing" is not a separate org — billing is part of the `gitlab.com` GCP organization. | lookup | [
{
"id": "9c1a091bb1e3ae909b8f3a91c25af0e5fdcb4221fc9b2d8ed2617e8873d3ce04",
"metadata": {
"h2": "Cloud Provider Organization Management",
"h3": "GCP Organizations",
"file": "security/identity/infrastructure/_index.md",
"index": 7
},
"content": "### GCP Organizations \nThere ... | {
"grounding": 0.99,
"composite": 0.99,
"query_style_observed": "natural"
} | {
"linker": "metadata",
"confidence": 0
} | GCP Billing separate org | Previously referenced "GCP Billing" is not a separate org — billing is part of the `gitlab.com` GCP organization. | {
"band": "easy_first_hit",
"gold_sources": [
"security/identity/infrastructure/_index"
],
"first_query_hit_at_10": true,
"reachable_hit_at_10": true,
"best_probe": "question",
"best_rank": 1,
"probes": [
{
"label": "question",
"query": "GCP Billing separate org",
"hit_at_10": ... |
If a delivery effort keeps missing its intended outcome over multiple release cycles, when should leadership beyond the immediate team get involved in a broader review? | If the project goes 3 milestones without meeting success criteria, then a larger evaluation should be performed with the section leaders. | lookup | [
{
"id": "1a565d4bdb76dd24ff76b52c19d0c849326de46662adfa5edf4edcf1ca5215e7",
"metadata": {
"h2": "Distribution DRI",
"h3": "Other team members",
"file": "engineering/infrastructure-platforms/gitlab-delivery/distribution/workflow.md",
"index": 11
},
"content": "### Other team m... | {
"grounding": 0.99,
"composite": 0.99,
"query_style_observed": "natural"
} | {
"linker": "metadata",
"confidence": 0
} | If a delivery effort keeps missing its intended outcome over multiple release cycles, when should leadership beyond the immediate team get involved in a broader review? | If the project goes 3 milestones without meeting success criteria, then a larger evaluation should be performed with the section leaders. | {
"band": "reformulation_reachable",
"gold_sources": [
"engineering/infrastructure-platforms/gitlab-delivery/distribution/workflow"
],
"first_query_hit_at_10": false,
"reachable_hit_at_10": true,
"best_probe": "question_answer_terms",
"best_rank": 2,
"probes": [
{
"label": "question",
... |
marketing collaboration legal request template | If the request is not addressed in the Marketing Guide, open a new General Legal Issue. | lookup | [
{
"id": "a0a2c324bcdd8e6ce07d713667c7420047d888eb73711ae6e41262af542fc2e5",
"metadata": {
"h2": "Marketing",
"file": "legal/product.md",
"index": 0
},
"content": "---\ntitle: \"Product and Intellectual Property\"\ndescription: \"Legal Product and IP team page\"\n---\n\n## Marketing... | {
"grounding": 0.99,
"composite": 0.99,
"query_style_observed": "keyword"
} | {
"linker": "metadata",
"confidence": 0
} | marketing collaboration legal request template | If the request is not addressed in the Marketing Guide, open a new General Legal Issue. | {
"band": "easy_first_hit",
"gold_sources": [
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If someone needs a purchased on-prem subscription artifact sent to a different recipient than the original buyer contact, what is the required approval path for making that recipient change? | We cannot bypass doing this based on internal requests. It must be done via a customer submitted ticket. | lookup | [
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external innovation proof-of-concept label | All external innovations must be clearly labeled with "Proof-of-Concept" or similar. | lookup | [
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scheduling refactors bad idea perception | My perception about scheduling refactors is that this is usually a bad idea. | lookup | [
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Where should I look to find the single source of truth for all work across this public-sector services group, including what's active now and coming up next? | The single source of truth for all GitLab US Public Sector Services work across different functions is the top-level GitLab US Public Sector Services epic. | lookup | [
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I'm testing the on-site attendee sign-in tablet before a conference, but the attendee roster isn't visible yet. How far ahead of the start date does it become available in the mobile registration tool? | Your event is pulled into the app 7 days before the event begins and will not show up before this time. | lookup | [
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ux cloud sandbox troubleshooting contact | For questions or troubleshooting, reach out to @leducmills on Slack. | lookup | [
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zoom support manager display name format | `Name | Manager, Sub-department | GitLab` - `Sneha Sharma | Manager, Support Operations | GitLab` | lookup | [
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For the company-wide staff feedback exercise that ran in late 2018, what portion of the team completed it? | Participation for the FY19 survey closed out at 94% with 308 team members having taken part. | lookup | [
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Besides the wider department's service health measures for the company-hosted offering, what two reliability-focused measures does this team monitor? | Backup and Recovery SLOs and General database availability(Uptime) | lookup | [
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If an external verification provider starts sending back malformed replies during a production incident, where should the team open the follow-up? | If response error: Likely API contract change - file issue in `#g_ast-secret-detection` | lookup | [
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conference sweepstakes cancel or modify reasons | Wenn das Gewinnspiel nach Ansicht des Sponsors nicht wie geplant durchgeführt werden kann, behält sich der Sponsor das Recht vor, das Gewinnspiel nach eigenem Ermessen ganz oder teilweise abzubrechen oder zu ändern. | lookup | [
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vendor facilities entry authentication requirement | Access control systems requiring biometrics or photo-ID badge and PIN for entry to all Vendor facilities by Vendor personnel. | lookup | [
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After I finish all the required training steps, how long should I expect before my completion shows up in the system used to track partner progress? | Please note that it can take 7-10 business days for your completion to be reflected in the partner portal. | lookup | [
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If I need help from the team responsible for protecting the product, where can I ask in chat? | Asking in `#security_help` or mentioning `@appsec-team` on Slack | lookup | [
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classification spend over $20 example | classification can be used to determine if a customer is likely to spend over $20 online, based similarity to other customers who have previously spent that amount | lookup | [
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When linking the cloud file account inside the work-management app, the sign-in flow asks for biometrics but no prompt appears. What should I do next to continue authentication? | Simply press the YubiKey at this point and the login process should continue. | lookup | [
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solutions architecture activity capture slack channels | #rattle-users and #rattle-gitlab for discussions and questions. | lookup | [
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For a small, rarely changing reference dataset kept in version control and loaded into the warehouse from a flat file, where should the file live in the project so the owning team and downstream database layout stay aligned? | A seed file should be placed in the project folder that corresponds to the functional team that has ownership of the information found therein. | lookup | [
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project sign off email cc | Add the recipient who will be signing the document to the email and CC yourself and the PS Operations Manager | lookup | [
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querying API pagination approach | We must use keyset-based pagination where possible. | lookup | [
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GitLab Integrated Models definition hosted by | AI models powering AI Functionality which are hosted by GitLab, or by a third party listed as a GitLab sub-processor of GitLab as listed on the Website. | lookup | [
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Who should I page when a serious service problem affects customers or requires sending a notice to them? | GDCMOC (GitLab Dedicated Communications Manager On Call) | lookup | [
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Trial Codebase Engineering Manager contact | See [Provision team handbook](../fulfillment/provision/#team-members) | lookup | [
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When deciding whether to take an applicant to the final hiring stage, how many top-level approvals are needed from people in the design organization who were part of the evaluation, and does seniority affect how those approvals count? | To advance a candidate to an offer, the UX team requires at least two strong yes recommendations from UX team members who participated in the interview process. This threshold applies regardless of role — a strong yes from an IC, manager, director, or Chief Design Officer each carries equal weight toward this requireme... | lookup | [
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continuous scanning avoid user-facing impact | Background Processing: Asynchronous Sidekiq workers handle scanning operations with careful resource management to avoid impacting user-facing GitLab operations. | lookup | [
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epics maximum child depth levels | Epics can have multiple child epics up to a depth of seven levels in total. | lookup | [
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phase 4 HTTPS token routing dependency | Phase 3: Topology Service and Router need to running in production. | lookup | [
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AI Functionality competing model restriction | Customer represents and warrants that it will not use AI Functionality to create, train, or improve (directly or indirectly) a similar or competing foundational or large language model or other generative artificial intelligence service that competes with the provider of the applicable GitLab Model or Customer Model. | lookup | [
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If our service has end users based in mainland China, what approval may be required before their personal data can be sent outside the country? | Customer warrants, where required, that it will not transfer Personal Data without a security assessment, as described in PIPL, from the Cyberspace Administration of China. | lookup | [
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Okta Android managed device enrollment | If you are a GitLab team member, contact IT for enrollment instructions. | lookup | [
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urgent Trust and Safety contact method | For `URGENT` issues that require the immediate attention of the Trust and Safety team, use the `/security` Slack slash command. | lookup | [
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If my review of what we already know leaves me only moderately confident about what people actually need, what next step is recommended? | Use case definition (recommended option for medium level confidence) | lookup | [
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UX Calendar sharing permissions managers ICs | Managers and above can make changes and manage sharing, while ICs can make changes to events. | lookup | [
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CSMA graduation mandatory class | Attended all GitLab Academy sessions, including the Command of the Message class (attendance is mandatory) | lookup | [
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Which organizations are excluded from getting the post-case questionnaire after someone gets help? | Tickets with the organization `GitLab` or `DigitalOcean Support` | lookup | [
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Once a new client has paid and the introductory handoff meeting starts, who takes over the rest of that meeting and becomes responsible for the project? | The Customer Success Manager will then lead the rest of the call and own the customer project. | lookup | [
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storage optimization caller visibility requirement | This feature should be completely invisible to any callers of Gitaly. Rails or any consumer should not need to know about this or manage it in any way. | lookup | [
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When completing the practice assignment to record a mock first meeting with a client, who should I make sure to invite? | Be sure to invite your manager and your onboarding buddy. | lookup | [
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I'm reviewing historical organization health metrics and need the completion rate for the company-wide sentiment poll that ran in late 2018. What percentage of eligible team members took part? | Participation for the FY19 survey closed out at 94% with 308 team members having taken part. | lookup | [
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"confidence": 0
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If we're setting up a tightly controlled system for rolling out operating system updates, what kind of review gate is required before jobs can run in production? | Protected environments will be used to require multiple approvals from qualified SREs before pipeline execution is allowed in the GPRD environment. | lookup | [
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open source program screenshot requirement | For applications to the open source program, the Community Programs team requires proof of use case at the time of application (new and renewing) in the form of a screenshot. | lookup | [
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} | open source program screenshot requirement | For applications to the open source program, the Community Programs team requires proof of use case at the time of application (new and renewing) in the form of a screenshot. | {
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"probes": [
{
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If I can’t make time to look at a change submitted by someone outside the team, who should I tag so it can be reassigned? | Please tag the Engineering Manager, so that they can assign the community contribution to another team member. | lookup | [
{
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{
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... |
ops.gitlab.net Ops runners owner | The Fleet Management team owns and maintains ops.gitlab.net and its associated Ops runners. | lookup | [
{
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"content": "---\ntitle: \"Fleet Management Team\"\ndescription:... | {
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} | ops.gitlab.net Ops runners owner | The Fleet Management team owns and maintains ops.gitlab.net and its associated Ops runners. | {
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"best_rank": 1,
"probes": [
{
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At the earliest idea-validation phase, before there’s anything people can interact with, which kind of measurement can you use? | Attitudinal only (nothing exists to interact with yet) | lookup | [
{
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{
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In a distributed deployment, what rollout order should I follow when introducing a new secret so the change reaches every node before it becomes the one used for new data? | First add the key at the head of the keys array and wait for it to be deployed everywhere; then move the key to the tail of the keys array and start a new deployment. | lookup | [
{
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"file": "engineering/architecture/design-documents/encryption_keys_rotation/_index.md",
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"content": "### Pre-requisites \nThe idea... | {
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"linker": "metadata",
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} | In a distributed deployment, what rollout order should I follow when introducing a new secret so the change reaches every node before it becomes the one used for new data? | First add the key at the head of the keys array and wait for it to be deployed everywhere; then move the key to the tail of the keys array and start a new deployment. | {
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{
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"query": "In a distrib... |
If the paperwork for a purchase doesn’t point to any governing contract, what default rules apply? | For the avoidance of doubt, in the event the Transaction Document does not reference any agreement, the terms and conditions of this Agreement shall apply. | lookup | [
{
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{
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When the team’s container publishing workflow breaks and I need to log how it was detected, escalated, and resolved, where should I open that tracking record? | We open all of our incidents in the main GitLab project. | lookup | [
{
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"probes": [
{
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If I'm planning a usability study for a particular kind of user, who should I work with to figure out which activities to include? | It is recommended to collaborate with stakeholders that are knowledgeable about these personas to identify relevant tasks. | lookup | [
{
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"file": "product/ux/experience-research/early-solution-validation-process-for-n... | {
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"best_rank": 1,
"probes": [
{
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After the annual plan has been signed off, what recurring setting does the team use to check status, unblock work, and collect input on the planned work? | During our bi‑weekly team meetings, we review progress, address blockers, and gather feedback on the planned roadmap work. | lookup | [
{
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} | After the annual plan has been signed off, what recurring setting does the team use to check status, unblock work, and collect input on the planned work? | During our bi‑weekly team meetings, we review progress, address blockers, and gather feedback on the planned roadmap work. | {
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"best_probe": "question_answer_terms",
"best_rank": 1,
"probes": [
{
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If my work laptop can't satisfy the hardware-backed protection requirement because it's an older Mac model, what does the handbook say I need to do? | Your Mac does not have a Secure Enclave chip and cannot meet this requirement. You will need to use a supported Mac. | lookup | [
{
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} | If my work laptop can't satisfy the hardware-backed protection requirement because it's an older Mac model, what does the handbook say I need to do? | Your Mac does not have a Secure Enclave chip and cannot meet this requirement. You will need to use a supported Mac. | {
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"probes": [
{
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"query"... |
What is the stated goal of the proposed work for people who want to pull stored credentials from a major cloud provider into their pipeline runs? | The goal of this feature is to allow GitLab CI users to use secrets stored in GCP Secrets Manager in their CI jobs. | lookup | [
{
"id": "6eb190b83eabe057898b671586001bdc8d8856fd082d34a123f2940b026ef338",
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"content": "---\ntitle: \"Support GCP Secrets Manager ... | {
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"linker": "metadata",
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} | What is the stated goal of the proposed work for people who want to pull stored credentials from a major cloud provider into their pipeline runs? | The goal of this feature is to allow GitLab CI users to use secrets stored in GCP Secrets Manager in their CI jobs. | {
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"engineering/architecture/design-documents/ci_gcp_secrets_manager/_index"
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"first_query_hit_at_10": true,
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"best_probe": "question",
"best_rank": 6,
"probes": [
{
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"query": "What is the st... |
For the only active entry in the learning assignments list, who is the experienced partner paired with the learner? | [Pedro Moreira da Silva](https://gitlab.com/pedroms) | lookup | [
{
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} | For the only active entry in the learning assignments list, who is the experienced partner paired with the learner? | [Pedro Moreira da Silva](https://gitlab.com/pedroms) | {
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"best_probe": "question_answer_terms",
"best_rank": 1,
"probes": [
{
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"query": "For the only act... |
In the diagram for cloud development environments, which control-plane interface is assumed to be managing those environments through the cluster-side service even though it is not shown? | The Kubernetes API is not shown in this diagram, but it is assumed that it is managing the workspaces through the agentk. | lookup | [
{
"id": "3593f31b245fc0e5a9ab3923af2a769e72c9ef173401055a603db69b94bcab36",
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"content": "## GitLab Agent for Kub... | {
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} | {
"linker": "metadata",
"confidence": 0
} | In the diagram for cloud development environments, which control-plane interface is assumed to be managing those environments through the cluster-side service even though it is not shown? | The Kubernetes API is not shown in this diagram, but it is assumed that it is managing the workspaces through the agentk. | {
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"engineering/architecture/design-documents/workspaces/architecture_kubernetes_setup"
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"probes": [
{
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"query": "In ... |
If I need help getting to material that's been removed from normal search and I can't open it myself, where should I ask for assistance? | They can reach out to the BI Team via the #data-tableau Slack channel for assistance. | lookup | [
{
"id": "0d6e8624b443734c03d963df1fe567df85f8419fb381517eae407f1c9f0a57cc",
"metadata": {
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"file": "enterprise-data/platform/tableau/tableau-admin-guide/_index.md",
"index": 6
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"content": "#### 4. Exclusion Tag \nTo prevent cri... | {
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} | If I need help getting to material that's been removed from normal search and I can't open it myself, where should I ask for assistance? | They can reach out to the BI Team via the #data-tableau Slack channel for assistance. | {
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"best_probe": "question_answer_terms",
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"probes": [
{
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"query": "If ... |
email requester final QA responsibility | Issue (email) requesters are responsible for FINAL QA (including spelling, grammar, readability, and checking that all links direct to the proper URLs and contain proper tracking parameters). | lookup | [
{
"id": "d184f3dad19dfda9053904a022afa5c5974e1767f4d17671fe0ab01c7b695ca9",
"metadata": {
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"file": "marketing/marketing-operations/campaign-operations.md",
"index": 9
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"content": "### Responsibilities ... | {
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} | {
"linker": "metadata",
"confidence": 0
} | email requester final QA responsibility | Issue (email) requesters are responsible for FINAL QA (including spelling, grammar, readability, and checking that all links direct to the proper URLs and contain proper tracking parameters). | {
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"gold_sources": [
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"probes": [
{
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"query": "email requester final QA responsibi... |
When teams need standardized shorthand names created from handbook pages or org chart documentation for access grouping, which team is responsible for creating that naming scheme? | The Identity team is responsible for parsing the handbook pages or provided organization chart documentation for each team and creating the short hand standardized abbreviation nomenclature. | lookup | [
{
"id": "ec6053d7ea5bef8bf9a311552e4097adfde96c60c8a6ec769ea18e4f76eb480f",
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} | {
"linker": "metadata",
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} | When teams need standardized shorthand names created from handbook pages or org chart documentation for access grouping, which team is responsible for creating that naming scheme? | The Identity team is responsible for parsing the handbook pages or provided organization chart documentation for each team and creating the short hand standardized abbreviation nomenclature. | {
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"gold_sources": [
"security/identity/platform/_index"
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"best_probe": "question",
"best_rank": 6,
"probes": [
{
"label": "question",
"query": "When teams need standardized shorthand names created... |
When are these recurring performance and planning review sessions scheduled in the year? | QBRs are held during the first two weeks of every quarter. | lookup | [
{
"id": "bd9c6d7b980568aefb57484e76e7db271f544b6aa6a6251681d77275de8733ca",
"metadata": {
"h2": "Quarterly Business Review (QBR) Overview",
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"content": "---\ntitle: \"GitLab Field QBRs\"\ndescription: \"Overview of GitLab's Quarterly Busi... | {
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} | {
"linker": "metadata",
"confidence": 0
} | When are these recurring performance and planning review sessions scheduled in the year? | QBRs are held during the first two weeks of every quarter. | {
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"probes": [
{
"label": "question",
"query": "When are these recurring performance and planning re... |
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