Datasets:
id stringlengths 12 26 | state unknown | questions unknown | gold unknown | teacher unknown | source stringclasses 4
values | license stringclasses 3
values |
|---|---|---|---|---|---|---|
mteb/banking77-0 | {
"text": "Machines make mistakes too! The ATM gave me the wrong amount of money. Too much!"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"country_support": "country_support",
"wrong_amount_of_cash_received": "wrong_amount_of_cash_received",
"card_about_to_expire": "card_about_to_expire",
"declined_card_payment": "d... | {
"category": "wrong_amount_of_cash_received"
} | {
"category": {
"country_support": 0.021428571400000002,
"wrong_amount_of_cash_received": 0.85,
"card_about_to_expire": 0.021428571400000002,
"declined_card_payment": 0.021428571400000002,
"get_disposable_virtual_card": 0.021428571400000002,
"card_payment_wrong_exchange_rate": 0.02142857140000... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "How do I reactivate my card?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"transfer_into_account": "transfer_into_account",
"exchange_via_app": "exchange_via_app",
"card_linking": "card_linking",
"lost_or_stolen_phone": "lost_or_stolen_phone",
"ve... | {
"category": "card_linking"
} | {
"category": {
"transfer_into_account": 0.021428571400000002,
"exchange_via_app": 0.021428571400000002,
"card_linking": 0.85,
"lost_or_stolen_phone": 0.021428571400000002,
"verify_top_up": 0.021428571400000002,
"reverted_card_payment?": 0.021428571400000002,
"card_about_to_expire": 0.0214... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I need some help linking my new card."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"top_up_failed": "top_up_failed",
"atm_support": "atm_support",
"card_linking": "card_linking"
},
"family": "mteb/banking77"
}
} | {
"category": "card_linking"
} | {
"category": {
"top_up_failed": 0.075,
"atm_support": 0.075,
"card_linking": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "What is the minimum age required to open an account with your service?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"lost_or_stolen_phone": "lost_or_stolen_phone",
"fiat_currency_support": "fiat_currency_support",
"order_physical_card": "order_physical_card",
"receiving_money": "receiving_money... | {
"category": "age_limit"
} | {
"category": {
"lost_or_stolen_phone": 0.021428571400000002,
"fiat_currency_support": 0.021428571400000002,
"order_physical_card": 0.021428571400000002,
"receiving_money": 0.021428571400000002,
"verify_top_up": 0.021428571400000002,
"age_limit": 0.85,
"top_up_reverted": 0.0214285714000000... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Can you explain your exchange rates basis?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"lost_or_stolen_phone": "lost_or_stolen_phone",
"exchange_rate": "exchange_rate"
},
"family": "mteb/banking77"
}
} | {
"category": "exchange_rate"
} | {
"category": {
"lost_or_stolen_phone": 0.15,
"exchange_rate": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Where can i exchange between GBP and USD"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"top_up_by_card_charge": "top_up_by_card_charge",
"card_acceptance": "card_acceptance",
"exchange_via_app": "exchange_via_app",
"top_up_limits": "top_up_limits"
},
"family... | {
"category": "exchange_via_app"
} | {
"category": {
"top_up_by_card_charge": 0.05,
"card_acceptance": 0.05,
"exchange_via_app": 0.85,
"top_up_limits": 0.05
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "How many currencies can I have money in in my account?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"getting_spare_card": "getting_spare_card",
"get_disposable_virtual_card": "get_disposable_virtual_card",
"topping_up_by_card": "topping_up_by_card",
"fiat_currency_support": "fia... | {
"category": "fiat_currency_support"
} | {
"category": {
"getting_spare_card": 0.05,
"get_disposable_virtual_card": 0.05,
"topping_up_by_card": 0.05,
"fiat_currency_support": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I was charged an extra pound for no reason. Why is that?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"extra_charge_on_statement": "extra_charge_on_statement",
"card_payment_fee_charged": "card_payment_fee_charged"
},
"family": "mteb/banking77"
}
} | {
"category": "extra_charge_on_statement"
} | {
"category": {
"extra_charge_on_statement": 0.85,
"card_payment_fee_charged": 0.15
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I haven't gotten my credit card in the mail."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"getting_spare_card": "getting_spare_card",
"verify_my_identity": "verify_my_identity",
"pin_blocked": "pin_blocked",
"topping_up_by_card": "topping_up_by_card",
"apple_pay_... | {
"category": "card_arrival"
} | {
"category": {
"getting_spare_card": 0.025,
"verify_my_identity": 0.025,
"pin_blocked": 0.025,
"topping_up_by_card": 0.025,
"apple_pay_or_google_pay": 0.025,
"visa_or_mastercard": 0.025,
"card_arrival": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"exchange_charge": "exchange_charge",
"Refund_not_showing_up": "Refund_not_showing_up",
"card_payment_wrong_exchange_rate": "card_payment_wrong_exchange_rate"
},
"family": "mteb... | {
"category": "card_payment_wrong_exchange_rate"
} | {
"category": {
"exchange_charge": 0.075,
"Refund_not_showing_up": 0.075,
"card_payment_wrong_exchange_rate": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "There is an extra small charge on my card! What do I do?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"extra_charge_on_statement": "extra_charge_on_statement",
"cancel_transfer": "cancel_transfer",
"exchange_rate": "exchange_rate"
},
"family": "mteb/banking77"
}
} | {
"category": "extra_charge_on_statement"
} | {
"category": {
"extra_charge_on_statement": 0.85,
"cancel_transfer": 0.075,
"exchange_rate": 0.075
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "My PIN was entered wrong and now I am blocked. Please unblock."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"pin_blocked": "pin_blocked",
"country_support": "country_support"
},
"family": "mteb/banking77"
}
} | {
"category": "pin_blocked"
} | {
"category": {
"pin_blocked": 0.85,
"country_support": 0.15
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Is there any way to cancel my transfer"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"get_disposable_virtual_card": "get_disposable_virtual_card",
"top_up_by_card_charge": "top_up_by_card_charge",
"exchange_via_app": "exchange_via_app",
"virtual_card_not_working":... | {
"category": "cancel_transfer"
} | {
"category": {
"get_disposable_virtual_card": 0.0375,
"top_up_by_card_charge": 0.0375,
"exchange_via_app": 0.0375,
"virtual_card_not_working": 0.0375,
"cancel_transfer": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I am blocked now because I entered the wrong pin, need help."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"why_verify_identity": "why_verify_identity",
"pin_blocked": "pin_blocked",
"cancel_transfer": "cancel_transfer",
"visa_or_mastercard": "visa_or_mastercard",
"contactless_no... | {
"category": "pin_blocked"
} | {
"category": {
"why_verify_identity": 0.0375,
"pin_blocked": 0.85,
"cancel_transfer": 0.0375,
"visa_or_mastercard": 0.0375,
"contactless_not_working": 0.0375
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "explain the interbank exchange rate"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"extra_charge_on_statement": "extra_charge_on_statement",
"Refund_not_showing_up": "Refund_not_showing_up",
"terminate_account": "terminate_account",
"card_payment_not_recognised"... | {
"category": "exchange_rate"
} | {
"category": {
"extra_charge_on_statement": 0.021428571400000002,
"Refund_not_showing_up": 0.021428571400000002,
"terminate_account": 0.021428571400000002,
"card_payment_not_recognised": 0.021428571400000002,
"exchange_rate": 0.85,
"transfer_fee_charged": 0.021428571400000002,
"supported_... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "are SWIFT transfers an option?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"top_up_by_bank_transfer_charge": "top_up_by_bank_transfer_charge",
"declined_cash_withdrawal": "declined_cash_withdrawal",
"pin_blocked": "pin_blocked",
"exchange_charge": "excha... | {
"category": "top_up_by_bank_transfer_charge"
} | {
"category": {
"top_up_by_bank_transfer_charge": 0.85,
"declined_cash_withdrawal": 0.05,
"pin_blocked": 0.05,
"exchange_charge": 0.05
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Can you provide information for freezing my card immediately?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"top_up_failed": "top_up_failed",
"reverted_card_payment?": "reverted_card_payment?",
"card_acceptance": "card_acceptance",
"card_swallowed": "card_swallowed",
"beneficiary_... | {
"category": "lost_or_stolen_card"
} | {
"category": {
"top_up_failed": 0.021428571400000002,
"reverted_card_payment?": 0.021428571400000002,
"card_acceptance": 0.021428571400000002,
"card_swallowed": 0.021428571400000002,
"beneficiary_not_allowed": 0.021428571400000002,
"declined_card_payment": 0.021428571400000002,
"lost_or_s... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Can I use app to reset PIN attempts?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"card_not_working": "card_not_working",
"top_up_by_bank_transfer_charge": "top_up_by_bank_transfer_charge"
},
"family": "mteb/banking77"
}
} | {
"category": "card_not_working"
} | {
"category": {
"card_not_working": 0.85,
"top_up_by_bank_transfer_charge": 0.15
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Why do I see an extra fee on my statement?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"cash_withdrawal_not_recognised": "cash_withdrawal_not_recognised",
"extra_charge_on_statement": "extra_charge_on_statement",
"exchange_rate": "exchange_rate",
"cancel_transfer": ... | {
"category": "extra_charge_on_statement"
} | {
"category": {
"cash_withdrawal_not_recognised": 0.05,
"extra_charge_on_statement": 0.85,
"exchange_rate": 0.05,
"cancel_transfer": 0.05
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "What do I do now that I can't use this card?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"getting_spare_card": "getting_spare_card",
"card_not_working": "card_not_working",
"top_up_by_bank_transfer_charge": "top_up_by_bank_transfer_charge",
"get_physical_card": "get_p... | {
"category": "card_not_working"
} | {
"category": {
"getting_spare_card": 0.03,
"card_not_working": 0.85,
"top_up_by_bank_transfer_charge": 0.03,
"get_physical_card": 0.03,
"why_verify_identity": 0.03,
"declined_card_payment": 0.03
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Help! I fear that my card was stolen,"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"transfer_fee_charged": "transfer_fee_charged",
"lost_or_stolen_card": "lost_or_stolen_card"
},
"family": "mteb/banking77"
}
} | {
"category": "lost_or_stolen_card"
} | {
"category": {
"transfer_fee_charged": 0.15,
"lost_or_stolen_card": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I was supposed to receive my new card by now, but it hasn't came in."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"top_up_by_bank_transfer_charge": "top_up_by_bank_transfer_charge",
"getting_spare_card": "getting_spare_card",
"exchange_charge": "exchange_charge",
"fiat_currency_support": "fia... | {
"category": "card_arrival"
} | {
"category": {
"top_up_by_bank_transfer_charge": 0.021428571400000002,
"getting_spare_card": 0.021428571400000002,
"exchange_charge": 0.021428571400000002,
"fiat_currency_support": 0.021428571400000002,
"card_arrival": 0.85,
"card_payment_fee_charged": 0.021428571400000002,
"receiving_mon... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "how long should I expect to wait for my card to arrive?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"top_up_limits": "top_up_limits",
"country_support": "country_support",
"card_delivery_estimate": "card_delivery_estimate",
"get_physical_card": "get_physical_card"
},
"fa... | {
"category": "card_delivery_estimate"
} | {
"category": {
"top_up_limits": 0.05,
"country_support": 0.05,
"card_delivery_estimate": 0.85,
"get_physical_card": 0.05
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "My card was stolen last night."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"transfer_into_account": "transfer_into_account",
"declined_transfer": "declined_transfer",
"terminate_account": "terminate_account",
"receiving_money": "receiving_money",
"... | {
"category": "lost_or_stolen_card"
} | {
"category": {
"transfer_into_account": 0.025,
"declined_transfer": 0.025,
"terminate_account": 0.025,
"receiving_money": 0.025,
"lost_or_stolen_card": 0.85,
"top_up_limits": 0.025,
"edit_personal_details": 0.025
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Was I charged more than I should of been for a currency exchange?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"card_payment_wrong_exchange_rate": "card_payment_wrong_exchange_rate",
"request_refund": "request_refund",
"extra_charge_on_statement": "extra_charge_on_statement",
"getting_spar... | {
"category": "card_payment_wrong_exchange_rate"
} | {
"category": {
"card_payment_wrong_exchange_rate": 0.85,
"request_refund": 0.025,
"extra_charge_on_statement": 0.025,
"getting_spare_card": 0.025,
"compromised_card": 0.025,
"wrong_exchange_rate_for_cash_withdrawal": 0.025,
"disposable_card_limits": 0.025
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "What is the auto top-up limit?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"top_up_failed": "top_up_failed",
"automatic_top_up": "automatic_top_up",
"reverted_card_payment?": "reverted_card_payment?",
"top_up_by_card_charge": "top_up_by_card_charge",
... | {
"category": "automatic_top_up"
} | {
"category": {
"top_up_failed": 0.0375,
"automatic_top_up": 0.85,
"reverted_card_payment?": 0.0375,
"top_up_by_card_charge": 0.0375,
"pending_top_up": 0.0375
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Where can I get your exchange rates from?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"receiving_money": "receiving_money",
"top_up_failed": "top_up_failed",
"card_payment_fee_charged": "card_payment_fee_charged",
"Refund_not_showing_up": "Refund_not_showing_up",
... | {
"category": "exchange_rate"
} | {
"category": {
"receiving_money": 0.021428571400000002,
"top_up_failed": 0.021428571400000002,
"card_payment_fee_charged": 0.021428571400000002,
"Refund_not_showing_up": 0.021428571400000002,
"request_refund": 0.021428571400000002,
"exchange_rate": 0.85,
"contactless_not_working": 0.02142... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I tried to top up, but the funds show up as pending. I thought it was instant?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"pending_top_up": "pending_top_up",
"getting_spare_card": "getting_spare_card",
"automatic_top_up": "automatic_top_up",
"unable_to_verify_identity": "unable_to_verify_identity"
... | {
"category": "pending_top_up"
} | {
"category": {
"pending_top_up": 0.85,
"getting_spare_card": 0.05,
"automatic_top_up": 0.05,
"unable_to_verify_identity": 0.05
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "How do I use the app to exchange currencies?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"contactless_not_working": "contactless_not_working",
"request_refund": "request_refund",
"compromised_card": "compromised_card",
"lost_or_stolen_card": "lost_or_stolen_card",
... | {
"category": "exchange_via_app"
} | {
"category": {
"contactless_not_working": 0.021428571400000002,
"request_refund": 0.021428571400000002,
"compromised_card": 0.021428571400000002,
"lost_or_stolen_card": 0.021428571400000002,
"exchange_via_app": 0.85,
"cash_withdrawal_charge": 0.021428571400000002,
"transfer_not_received_b... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"topping_up_by_card": "topping_up_by_card",
"change_pin": "change_pin",
"pending_cash_withdrawal": "pending_cash_withdrawal",
"getting_spare_card": "getting_spare_card"
},
... | {
"category": "pending_cash_withdrawal"
} | {
"category": {
"topping_up_by_card": 0.05,
"change_pin": 0.05,
"pending_cash_withdrawal": 0.85,
"getting_spare_card": 0.05
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "My physical card is not working"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"card_payment_wrong_exchange_rate": "card_payment_wrong_exchange_rate",
"lost_or_stolen_card": "lost_or_stolen_card",
"transfer_fee_charged": "transfer_fee_charged",
"extra_charge... | {
"category": "card_not_working"
} | {
"category": {
"card_payment_wrong_exchange_rate": 0.021428571400000002,
"lost_or_stolen_card": 0.021428571400000002,
"transfer_fee_charged": 0.021428571400000002,
"extra_charge_on_statement": 0.021428571400000002,
"card_about_to_expire": 0.021428571400000002,
"get_disposable_virtual_card": 0... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "What are the charges for receiving a SEPA transfer?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"top_up_by_bank_transfer_charge": "top_up_by_bank_transfer_charge",
"receiving_money": "receiving_money",
"card_linking": "card_linking",
"cancel_transfer": "cancel_transfer",
... | {
"category": "top_up_by_bank_transfer_charge"
} | {
"category": {
"top_up_by_bank_transfer_charge": 0.85,
"receiving_money": 0.03,
"card_linking": 0.03,
"cancel_transfer": 0.03,
"top_up_by_card_charge": 0.03,
"compromised_card": 0.03
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Why is the exchange rate on my card payment different than I expected?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"verify_my_identity": "verify_my_identity",
"card_payment_wrong_exchange_rate": "card_payment_wrong_exchange_rate",
"edit_personal_details": "edit_personal_details",
"exchange_cha... | {
"category": "card_payment_wrong_exchange_rate"
} | {
"category": {
"verify_my_identity": 0.025,
"card_payment_wrong_exchange_rate": 0.85,
"edit_personal_details": 0.025,
"exchange_charge": 0.025,
"exchange_via_app": 0.025,
"failed_transfer": 0.025,
"card_delivery_estimate": 0.025
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I have a cash withdrawal that says it's pending, why?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"change_pin": "change_pin",
"unable_to_verify_identity": "unable_to_verify_identity",
"cancel_transfer": "cancel_transfer",
"card_swallowed": "card_swallowed",
"pending_cash... | {
"category": "pending_cash_withdrawal"
} | {
"category": {
"change_pin": 0.03,
"unable_to_verify_identity": 0.03,
"cancel_transfer": 0.03,
"card_swallowed": 0.03,
"pending_cash_withdrawal": 0.85,
"transaction_charged_twice": 0.03
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Why hasn't my card arrived yet?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"card_arrival": "card_arrival",
"pending_card_payment": "pending_card_payment"
},
"family": "mteb/banking77"
}
} | {
"category": "card_arrival"
} | {
"category": {
"card_arrival": 0.85,
"pending_card_payment": 0.15
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Are you going to charge me to collect the money?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"get_disposable_virtual_card": "get_disposable_virtual_card",
"top_up_by_bank_transfer_charge": "top_up_by_bank_transfer_charge",
"card_payment_fee_charged": "card_payment_fee_charged",... | {
"category": "top_up_by_bank_transfer_charge"
} | {
"category": {
"get_disposable_virtual_card": 0.0375,
"top_up_by_bank_transfer_charge": 0.85,
"card_payment_fee_charged": 0.0375,
"getting_virtual_card": 0.0375,
"top_up_failed": 0.0375
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "How do you determine the exchange rate?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"card_swallowed": "card_swallowed",
"wrong_exchange_rate_for_cash_withdrawal": "wrong_exchange_rate_for_cash_withdrawal",
"exchange_rate": "exchange_rate",
"card_about_to_expire":... | {
"category": "exchange_rate"
} | {
"category": {
"card_swallowed": 0.05,
"wrong_exchange_rate_for_cash_withdrawal": 0.05,
"exchange_rate": 0.85,
"card_about_to_expire": 0.05
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I made a cash withdrawal earlier and it's showing as pending. What does that mean?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"age_limit": "age_limit",
"getting_virtual_card": "getting_virtual_card",
"balance_not_updated_after_cheque_or_cash_deposit": "balance_not_updated_after_cheque_or_cash_deposit",
"... | {
"category": "pending_cash_withdrawal"
} | {
"category": {
"age_limit": 0.021428571400000002,
"getting_virtual_card": 0.021428571400000002,
"balance_not_updated_after_cheque_or_cash_deposit": 0.021428571400000002,
"compromised_card": 0.021428571400000002,
"pending_cash_withdrawal": 0.85,
"transfer_into_account": 0.021428571400000002,
... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I made a deposit in the ATM and it has not cleared"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"activate_my_card": "activate_my_card",
"get_disposable_virtual_card": "get_disposable_virtual_card",
"lost_or_stolen_phone": "lost_or_stolen_phone",
"reverted_card_payment?": "re... | {
"category": "pending_cash_withdrawal"
} | {
"category": {
"activate_my_card": 0.025,
"get_disposable_virtual_card": 0.025,
"lost_or_stolen_phone": 0.025,
"reverted_card_payment?": 0.025,
"pending_cash_withdrawal": 0.85,
"order_physical_card": 0.025,
"Refund_not_showing_up": 0.025
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I could only take the amount of money that was available to me which was less then I expected."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"request_refund": "request_refund",
"activate_my_card": "activate_my_card",
"wrong_amount_of_cash_received": "wrong_amount_of_cash_received",
"terminate_account": "terminate_accou... | {
"category": "wrong_amount_of_cash_received"
} | {
"category": {
"request_refund": 0.021428571400000002,
"activate_my_card": 0.021428571400000002,
"wrong_amount_of_cash_received": 0.85,
"terminate_account": 0.021428571400000002,
"cancel_transfer": 0.021428571400000002,
"supported_cards_and_currencies": 0.021428571400000002,
"top_up_by_ca... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "My daughter needs to open account."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"age_limit": "age_limit",
"exchange_via_app": "exchange_via_app",
"top_up_reverted": "top_up_reverted"
},
"family": "mteb/banking77"
}
} | {
"category": "age_limit"
} | {
"category": {
"age_limit": 0.85,
"exchange_via_app": 0.075,
"top_up_reverted": 0.075
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "How long will my top-up be pending?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"card_payment_fee_charged": "card_payment_fee_charged",
"request_refund": "request_refund",
"pending_top_up": "pending_top_up"
},
"family": "mteb/banking77"
}
} | {
"category": "pending_top_up"
} | {
"category": {
"card_payment_fee_charged": 0.075,
"request_refund": 0.075,
"pending_top_up": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "What do I do if my card has been lost or stolen?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"lost_or_stolen_card": "lost_or_stolen_card",
"compromised_card": "compromised_card",
"declined_card_payment": "declined_card_payment",
"exchange_rate": "exchange_rate"
},
... | {
"category": "lost_or_stolen_card"
} | {
"category": {
"lost_or_stolen_card": 0.85,
"compromised_card": 0.05,
"declined_card_payment": 0.05,
"exchange_rate": 0.05
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I only received $20, but I requested $100."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"direct_debit_payment_not_recognised": "direct_debit_payment_not_recognised",
"wrong_amount_of_cash_received": "wrong_amount_of_cash_received"
},
"family": "mteb/banking77"
}
} | {
"category": "wrong_amount_of_cash_received"
} | {
"category": {
"direct_debit_payment_not_recognised": 0.15,
"wrong_amount_of_cash_received": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Can I use this app for both USD and GBP?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"passcode_forgotten": "passcode_forgotten",
"apple_pay_or_google_pay": "apple_pay_or_google_pay",
"exchange_via_app": "exchange_via_app",
"card_payment_not_recognised": "card_paym... | {
"category": "exchange_via_app"
} | {
"category": {
"passcode_forgotten": 0.03,
"apple_pay_or_google_pay": 0.03,
"exchange_via_app": 0.85,
"card_payment_not_recognised": 0.03,
"receiving_money": 0.03,
"age_limit": 0.03
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "What do you use to figure out the exchange rate for the card?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"getting_spare_card": "getting_spare_card",
"passcode_forgotten": "passcode_forgotten",
"failed_transfer": "failed_transfer",
"card_linking": "card_linking",
"card_payment_f... | {
"category": "exchange_rate"
} | {
"category": {
"getting_spare_card": 0.025,
"passcode_forgotten": 0.025,
"failed_transfer": 0.025,
"card_linking": 0.025,
"card_payment_fee_charged": 0.025,
"exchange_rate": 0.85,
"card_swallowed": 0.025
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"wrong_amount_of_cash_received": "wrong_amount_of_cash_received",
"declined_transfer": "declined_transfer",
"disposable_card_limits": "disposable_card_limits",
"pending_top_up": "... | {
"category": "wrong_amount_of_cash_received"
} | {
"category": {
"wrong_amount_of_cash_received": 0.85,
"declined_transfer": 0.021428571400000002,
"disposable_card_limits": 0.021428571400000002,
"pending_top_up": 0.021428571400000002,
"activate_my_card": 0.021428571400000002,
"transfer_into_account": 0.021428571400000002,
"card_acceptanc... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Are there any top-up limits that I must follow?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"pending_card_payment": "pending_card_payment",
"top_up_limits": "top_up_limits",
"virtual_card_not_working": "virtual_card_not_working",
"balance_not_updated_after_cheque_or_cash... | {
"category": "top_up_limits"
} | {
"category": {
"pending_card_payment": 0.0375,
"top_up_limits": 0.85,
"virtual_card_not_working": 0.0375,
"balance_not_updated_after_cheque_or_cash_deposit": 0.0375,
"why_verify_identity": 0.0375
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Are EUR exchanges allowed?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"lost_or_stolen_phone": "lost_or_stolen_phone",
"fiat_currency_support": "fiat_currency_support",
"balance_not_updated_after_bank_transfer": "balance_not_updated_after_bank_transfer",
... | {
"category": "fiat_currency_support"
} | {
"category": {
"lost_or_stolen_phone": 0.03,
"fiat_currency_support": 0.85,
"balance_not_updated_after_bank_transfer": 0.03,
"apple_pay_or_google_pay": 0.03,
"receiving_money": 0.03,
"top_up_by_bank_transfer_charge": 0.03
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Am I charged for receiving money?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"contactless_not_working": "contactless_not_working",
"verify_top_up": "verify_top_up",
"pending_cash_withdrawal": "pending_cash_withdrawal",
"wrong_exchange_rate_for_cash_withdra... | {
"category": "top_up_by_bank_transfer_charge"
} | {
"category": {
"contactless_not_working": 0.021428571400000002,
"verify_top_up": 0.021428571400000002,
"pending_cash_withdrawal": 0.021428571400000002,
"wrong_exchange_rate_for_cash_withdrawal": 0.021428571400000002,
"fiat_currency_support": 0.021428571400000002,
"country_support": 0.02142857... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I found my card, how can I use it again?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"card_linking": "card_linking",
"pending_card_payment": "pending_card_payment",
"top_up_by_cash_or_cheque": "top_up_by_cash_or_cheque"
},
"family": "mteb/banking77"
}
} | {
"category": "card_linking"
} | {
"category": {
"card_linking": 0.85,
"pending_card_payment": 0.075,
"top_up_by_cash_or_cheque": 0.075
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I have a contactless that's broken."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"declined_transfer": "declined_transfer",
"get_disposable_virtual_card": "get_disposable_virtual_card",
"contactless_not_working": "contactless_not_working",
"apple_pay_or_google_... | {
"category": "contactless_not_working"
} | {
"category": {
"declined_transfer": 0.0375,
"get_disposable_virtual_card": 0.0375,
"contactless_not_working": 0.85,
"apple_pay_or_google_pay": 0.0375,
"card_payment_wrong_exchange_rate": 0.0375
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "The amount of exchange was not correct for the item i bought."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"transfer_timing": "transfer_timing",
"pin_blocked": "pin_blocked",
"card_payment_wrong_exchange_rate": "card_payment_wrong_exchange_rate",
"balance_not_updated_after_bank_transfe... | {
"category": "card_payment_wrong_exchange_rate"
} | {
"category": {
"transfer_timing": 0.05,
"pin_blocked": 0.05,
"card_payment_wrong_exchange_rate": 0.85,
"balance_not_updated_after_bank_transfer": 0.05
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "What are the age requirements for service?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"age_limit": "age_limit",
"balance_not_updated_after_cheque_or_cash_deposit": "balance_not_updated_after_cheque_or_cash_deposit",
"disposable_card_limits": "disposable_card_limits"
... | {
"category": "age_limit"
} | {
"category": {
"age_limit": 0.85,
"balance_not_updated_after_cheque_or_cash_deposit": 0.075,
"disposable_card_limits": 0.075
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Will I know which exchange rate I will get?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"unable_to_verify_identity": "unable_to_verify_identity",
"exchange_rate": "exchange_rate",
"cash_withdrawal_not_recognised": "cash_withdrawal_not_recognised",
"top_up_by_card_cha... | {
"category": "exchange_rate"
} | {
"category": {
"unable_to_verify_identity": 0.025,
"exchange_rate": 0.85,
"cash_withdrawal_not_recognised": 0.025,
"top_up_by_card_charge": 0.025,
"top_up_limits": 0.025,
"extra_charge_on_statement": 0.025,
"getting_spare_card": 0.025
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Where is the card I ordered 2 weeks ago?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"supported_cards_and_currencies": "supported_cards_and_currencies",
"transfer_timing": "transfer_timing",
"edit_personal_details": "edit_personal_details",
"receiving_money": "rec... | {
"category": "card_arrival"
} | {
"category": {
"supported_cards_and_currencies": 0.021428571400000002,
"transfer_timing": 0.021428571400000002,
"edit_personal_details": 0.021428571400000002,
"receiving_money": 0.021428571400000002,
"card_arrival": 0.85,
"exchange_via_app": 0.021428571400000002,
"compromised_card": 0.021... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "How can I cancel my transfer?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"declined_card_payment": "declined_card_payment",
"topping_up_by_card": "topping_up_by_card",
"extra_charge_on_statement": "extra_charge_on_statement",
"exchange_rate": "exchange_... | {
"category": "cancel_transfer"
} | {
"category": {
"declined_card_payment": 0.03,
"topping_up_by_card": 0.03,
"extra_charge_on_statement": 0.03,
"exchange_rate": 0.03,
"cancel_transfer": 0.85,
"card_not_working": 0.03
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "If my cash withdrawal is still not showing, is something wrong?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"pending_cash_withdrawal": "pending_cash_withdrawal",
"exchange_via_app": "exchange_via_app",
"why_verify_identity": "why_verify_identity",
"country_support": "country_support",
... | {
"category": "pending_cash_withdrawal"
} | {
"category": {
"pending_cash_withdrawal": 0.85,
"exchange_via_app": 0.025,
"why_verify_identity": 0.025,
"country_support": 0.025,
"disposable_card_limits": 0.025,
"pin_blocked": 0.025,
"beneficiary_not_allowed": 0.025
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "The amount of cash I received did not match the amount I requested"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"cancel_transfer": "cancel_transfer",
"wrong_amount_of_cash_received": "wrong_amount_of_cash_received",
"card_about_to_expire": "card_about_to_expire",
"disposable_card_limits": "... | {
"category": "wrong_amount_of_cash_received"
} | {
"category": {
"cancel_transfer": 0.0375,
"wrong_amount_of_cash_received": 0.85,
"card_about_to_expire": 0.0375,
"disposable_card_limits": 0.0375,
"card_swallowed": 0.0375
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Why is my contactless not working?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"visa_or_mastercard": "visa_or_mastercard",
"transfer_timing": "transfer_timing",
"contactless_not_working": "contactless_not_working",
"apple_pay_or_google_pay": "apple_pay_or_go... | {
"category": "contactless_not_working"
} | {
"category": {
"visa_or_mastercard": 0.025,
"transfer_timing": 0.025,
"contactless_not_working": 0.85,
"apple_pay_or_google_pay": 0.025,
"top_up_reverted": 0.025,
"failed_transfer": 0.025,
"declined_card_payment": 0.025
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Do you have support for flat currencies?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"card_about_to_expire": "card_about_to_expire",
"fiat_currency_support": "fiat_currency_support",
"age_limit": "age_limit",
"top_up_by_bank_transfer_charge": "top_up_by_bank_trans... | {
"category": "fiat_currency_support"
} | {
"category": {
"card_about_to_expire": 0.0375,
"fiat_currency_support": 0.85,
"age_limit": 0.0375,
"top_up_by_bank_transfer_charge": 0.0375,
"Refund_not_showing_up": 0.0375
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I got $20 when I should've gotten $100"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"lost_or_stolen_phone": "lost_or_stolen_phone",
"top_up_failed": "top_up_failed",
"wrong_amount_of_cash_received": "wrong_amount_of_cash_received",
"Refund_not_showing_up": "Refun... | {
"category": "wrong_amount_of_cash_received"
} | {
"category": {
"lost_or_stolen_phone": 0.0375,
"top_up_failed": 0.0375,
"wrong_amount_of_cash_received": 0.85,
"Refund_not_showing_up": 0.0375,
"reverted_card_payment?": 0.0375
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Why won't my card work anymore?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"card_linking": "card_linking",
"card_payment_wrong_exchange_rate": "card_payment_wrong_exchange_rate",
"card_not_working": "card_not_working"
},
"family": "mteb/banking77"
}
... | {
"category": "card_not_working"
} | {
"category": {
"card_linking": 0.075,
"card_payment_wrong_exchange_rate": 0.075,
"card_not_working": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "The fee charged when I changed rubles into British pounds was too much."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"automatic_top_up": "automatic_top_up",
"order_physical_card": "order_physical_card",
"cash_withdrawal_charge": "cash_withdrawal_charge",
"exchange_rate": "exchange_rate",
"... | {
"category": "card_payment_wrong_exchange_rate"
} | {
"category": {
"automatic_top_up": 0.025,
"order_physical_card": 0.025,
"cash_withdrawal_charge": 0.025,
"exchange_rate": 0.025,
"receiving_money": 0.025,
"card_payment_wrong_exchange_rate": 0.85,
"lost_or_stolen_phone": 0.025
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Seems like the exchange rate for my payment last Saturday was wrong. I was charged extra."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"card_payment_wrong_exchange_rate": "card_payment_wrong_exchange_rate",
"reverted_card_payment?": "reverted_card_payment?",
"declined_transfer": "declined_transfer",
"verify_top_u... | {
"category": "card_payment_wrong_exchange_rate"
} | {
"category": {
"card_payment_wrong_exchange_rate": 0.85,
"reverted_card_payment?": 0.025,
"declined_transfer": 0.025,
"verify_top_up": 0.025,
"pin_blocked": 0.025,
"compromised_card": 0.025,
"card_about_to_expire": 0.025
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I got the incorrect amount of money given to me from my account"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"balance_not_updated_after_bank_transfer": "balance_not_updated_after_bank_transfer",
"wrong_amount_of_cash_received": "wrong_amount_of_cash_received",
"exchange_charge": "exchange_char... | {
"category": "wrong_amount_of_cash_received"
} | {
"category": {
"balance_not_updated_after_bank_transfer": 0.075,
"wrong_amount_of_cash_received": 0.85,
"exchange_charge": 0.075
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Is it possible to exchange currencies on the app?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"exchange_via_app": "exchange_via_app",
"contactless_not_working": "contactless_not_working",
"pending_cash_withdrawal": "pending_cash_withdrawal"
},
"family": "mteb/banking77"
... | {
"category": "exchange_via_app"
} | {
"category": {
"exchange_via_app": 0.85,
"contactless_not_working": 0.075,
"pending_cash_withdrawal": 0.075
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "There has been a charge pending on my account statement that I can't figue out it's for a dollar."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"card_linking": "card_linking",
"transfer_timing": "transfer_timing",
"extra_charge_on_statement": "extra_charge_on_statement",
"transaction_charged_twice": "transaction_charged_t... | {
"category": "extra_charge_on_statement"
} | {
"category": {
"card_linking": 0.025,
"transfer_timing": 0.025,
"extra_charge_on_statement": 0.85,
"transaction_charged_twice": 0.025,
"get_physical_card": 0.025,
"request_refund": 0.025,
"lost_or_stolen_phone": 0.025
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "When exchanging, how much are the rates?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"disposable_card_limits": "disposable_card_limits",
"failed_transfer": "failed_transfer",
"unable_to_verify_identity": "unable_to_verify_identity",
"exchange_rate": "exchange_rate... | {
"category": "exchange_rate"
} | {
"category": {
"disposable_card_limits": 0.025,
"failed_transfer": 0.025,
"unable_to_verify_identity": 0.025,
"exchange_rate": 0.85,
"transfer_fee_charged": 0.025,
"pending_cash_withdrawal": 0.025,
"passcode_forgotten": 0.025
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "If I want my son to have his own account is that possible?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"change_pin": "change_pin",
"exchange_charge": "exchange_charge",
"age_limit": "age_limit",
"extra_charge_on_statement": "extra_charge_on_statement",
"fiat_currency_support"... | {
"category": "age_limit"
} | {
"category": {
"change_pin": 0.0375,
"exchange_charge": 0.0375,
"age_limit": 0.85,
"extra_charge_on_statement": 0.0375,
"fiat_currency_support": 0.0375
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "i did not get any money but still was charged"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"pending_cash_withdrawal": "pending_cash_withdrawal",
"verify_source_of_funds": "verify_source_of_funds",
"wrong_amount_of_cash_received": "wrong_amount_of_cash_received"
},
"fa... | {
"category": "wrong_amount_of_cash_received"
} | {
"category": {
"pending_cash_withdrawal": 0.075,
"verify_source_of_funds": 0.075,
"wrong_amount_of_cash_received": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "How long does it take for a top-up?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"automatic_top_up": "automatic_top_up",
"pending_top_up": "pending_top_up"
},
"family": "mteb/banking77"
}
} | {
"category": "pending_top_up"
} | {
"category": {
"automatic_top_up": 0.15,
"pending_top_up": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Why did I get less cash than what I asked in the ATM?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"atm_support": "atm_support",
"balance_not_updated_after_cheque_or_cash_deposit": "balance_not_updated_after_cheque_or_cash_deposit",
"wrong_amount_of_cash_received": "wrong_amount_of_c... | {
"category": "wrong_amount_of_cash_received"
} | {
"category": {
"atm_support": 0.075,
"balance_not_updated_after_cheque_or_cash_deposit": 0.075,
"wrong_amount_of_cash_received": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "top up not completed"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"pending_top_up": "pending_top_up",
"get_disposable_virtual_card": "get_disposable_virtual_card",
"fiat_currency_support": "fiat_currency_support",
"contactless_not_working": "con... | {
"category": "pending_top_up"
} | {
"category": {
"pending_top_up": 0.85,
"get_disposable_virtual_card": 0.05,
"fiat_currency_support": 0.05,
"contactless_not_working": 0.05
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "How much are the rates of exchange?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"card_not_working": "card_not_working",
"balance_not_updated_after_cheque_or_cash_deposit": "balance_not_updated_after_cheque_or_cash_deposit",
"exchange_rate": "exchange_rate",
"... | {
"category": "exchange_rate"
} | {
"category": {
"card_not_working": 0.03,
"balance_not_updated_after_cheque_or_cash_deposit": 0.03,
"exchange_rate": 0.85,
"extra_charge_on_statement": 0.03,
"lost_or_stolen_card": 0.03,
"top_up_failed": 0.03
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "My plans may change so I may need to change from GBP to AUD."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"Refund_not_showing_up": "Refund_not_showing_up",
"disposable_card_limits": "disposable_card_limits",
"cash_withdrawal_charge": "cash_withdrawal_charge",
"cancel_transfer": "cance... | {
"category": "exchange_via_app"
} | {
"category": {
"Refund_not_showing_up": 0.021428571400000002,
"disposable_card_limits": 0.021428571400000002,
"cash_withdrawal_charge": 0.021428571400000002,
"cancel_transfer": 0.021428571400000002,
"exchange_via_app": 0.85,
"contactless_not_working": 0.021428571400000002,
"wrong_exchange... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I have a trip coming up and want to add money automatically."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"cancel_transfer": "cancel_transfer",
"request_refund": "request_refund",
"transfer_not_received_by_recipient": "transfer_not_received_by_recipient",
"terminate_account": "termina... | {
"category": "automatic_top_up"
} | {
"category": {
"cancel_transfer": 0.03,
"request_refund": 0.03,
"transfer_not_received_by_recipient": 0.03,
"terminate_account": 0.03,
"edit_personal_details": 0.03,
"automatic_top_up": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "How to exchange my currency"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"exchange_via_app": "exchange_via_app",
"card_not_working": "card_not_working",
"topping_up_by_card": "topping_up_by_card",
"Refund_not_showing_up": "Refund_not_showing_up",
... | {
"category": "exchange_via_app"
} | {
"category": {
"exchange_via_app": 0.85,
"card_not_working": 0.0375,
"topping_up_by_card": 0.0375,
"Refund_not_showing_up": 0.0375,
"pending_cash_withdrawal": 0.0375
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Why would there be an extra charge on my app?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"edit_personal_details": "edit_personal_details",
"pending_top_up": "pending_top_up",
"extra_charge_on_statement": "extra_charge_on_statement",
"declined_card_payment": "declined_... | {
"category": "extra_charge_on_statement"
} | {
"category": {
"edit_personal_details": 0.025,
"pending_top_up": 0.025,
"extra_charge_on_statement": 0.85,
"declined_card_payment": 0.025,
"atm_support": 0.025,
"transfer_into_account": 0.025,
"top_up_limits": 0.025
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I'm expecting to see a cash withdrawal but I'm still waiting."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"request_refund": "request_refund",
"pending_cash_withdrawal": "pending_cash_withdrawal",
"direct_debit_payment_not_recognised": "direct_debit_payment_not_recognised",
"card_about... | {
"category": "pending_cash_withdrawal"
} | {
"category": {
"request_refund": 0.025,
"pending_cash_withdrawal": 0.85,
"direct_debit_payment_not_recognised": 0.025,
"card_about_to_expire": 0.025,
"transfer_fee_charged": 0.025,
"fiat_currency_support": 0.025,
"pending_transfer": 0.025
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "How do I go about unlocking a pin?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"edit_personal_details": "edit_personal_details",
"automatic_top_up": "automatic_top_up",
"exchange_rate": "exchange_rate",
"exchange_charge": "exchange_charge",
"passcode_f... | {
"category": "pin_blocked"
} | {
"category": {
"edit_personal_details": 0.021428571400000002,
"automatic_top_up": 0.021428571400000002,
"exchange_rate": 0.021428571400000002,
"exchange_charge": 0.021428571400000002,
"passcode_forgotten": 0.021428571400000002,
"why_verify_identity": 0.021428571400000002,
"contactless_not... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "need to exchange currencies"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"exchange_rate": "exchange_rate",
"passcode_forgotten": "passcode_forgotten",
"activate_my_card": "activate_my_card",
"atm_support": "atm_support",
"apple_pay_or_google_pay"... | {
"category": "exchange_via_app"
} | {
"category": {
"exchange_rate": 0.025,
"passcode_forgotten": 0.025,
"activate_my_card": 0.025,
"atm_support": 0.025,
"apple_pay_or_google_pay": 0.025,
"reverted_card_payment?": 0.025,
"exchange_via_app": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "What are eligible holding and exchange currencies?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"exchange_via_app": "exchange_via_app",
"contactless_not_working": "contactless_not_working",
"fiat_currency_support": "fiat_currency_support"
},
"family": "mteb/banking77"
}
... | {
"category": "fiat_currency_support"
} | {
"category": {
"exchange_via_app": 0.075,
"contactless_not_working": 0.075,
"fiat_currency_support": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I need to exchange my GBP to AUD, how would I do this?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"card_acceptance": "card_acceptance",
"getting_spare_card": "getting_spare_card",
"card_about_to_expire": "card_about_to_expire",
"balance_not_updated_after_cheque_or_cash_deposit... | {
"category": "exchange_via_app"
} | {
"category": {
"card_acceptance": 0.0375,
"getting_spare_card": 0.0375,
"card_about_to_expire": 0.0375,
"balance_not_updated_after_cheque_or_cash_deposit": 0.0375,
"exchange_via_app": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "What is the reason for the extra fee on my statement?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"wrong_amount_of_cash_received": "wrong_amount_of_cash_received",
"card_payment_not_recognised": "card_payment_not_recognised",
"change_pin": "change_pin",
"verify_source_of_funds... | {
"category": "extra_charge_on_statement"
} | {
"category": {
"wrong_amount_of_cash_received": 0.021428571400000002,
"card_payment_not_recognised": 0.021428571400000002,
"change_pin": 0.021428571400000002,
"verify_source_of_funds": 0.021428571400000002,
"declined_card_payment": 0.021428571400000002,
"top_up_by_cash_or_cheque": 0.021428571... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Is the top-up amount unlimited?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"declined_transfer": "declined_transfer",
"top_up_limits": "top_up_limits"
},
"family": "mteb/banking77"
}
} | {
"category": "top_up_limits"
} | {
"category": {
"declined_transfer": 0.15,
"top_up_limits": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "how many days processing new card?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"contactless_not_working": "contactless_not_working",
"pending_top_up": "pending_top_up"
},
"family": "mteb/banking77"
}
} | {
"category": "contactless_not_working"
} | {
"category": {
"contactless_not_working": 0.85,
"pending_top_up": 0.15
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "What do I do if my top-up has not gone through?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"cancel_transfer": "cancel_transfer",
"receiving_money": "receiving_money",
"reverted_card_payment?": "reverted_card_payment?",
"card_arrival": "card_arrival",
"pending_top_... | {
"category": "pending_top_up"
} | {
"category": {
"cancel_transfer": 0.025,
"receiving_money": 0.025,
"reverted_card_payment?": 0.025,
"card_arrival": 0.025,
"pending_top_up": 0.85,
"contactless_not_working": 0.025,
"declined_card_payment": 0.025
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Could I open an account for children?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"age_limit": "age_limit",
"compromised_card": "compromised_card",
"getting_spare_card": "getting_spare_card",
"pin_blocked": "pin_blocked",
"pending_cash_withdrawal": "pendi... | {
"category": "age_limit"
} | {
"category": {
"age_limit": 0.85,
"compromised_card": 0.025,
"getting_spare_card": 0.025,
"pin_blocked": 0.025,
"pending_cash_withdrawal": 0.025,
"balance_not_updated_after_bank_transfer": 0.025,
"card_payment_not_recognised": 0.025
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "What fiat currencies are used for exchange?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"fiat_currency_support": "fiat_currency_support",
"atm_support": "atm_support"
},
"family": "mteb/banking77"
}
} | {
"category": "fiat_currency_support"
} | {
"category": {
"fiat_currency_support": 0.85,
"atm_support": 0.15
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Where am I able to get my PIN unblocked?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"topping_up_by_card": "topping_up_by_card",
"pin_blocked": "pin_blocked",
"top_up_reverted": "top_up_reverted",
"card_arrival": "card_arrival",
"transfer_not_received_by_rec... | {
"category": "pin_blocked"
} | {
"category": {
"topping_up_by_card": 0.0375,
"pin_blocked": 0.85,
"top_up_reverted": 0.0375,
"card_arrival": 0.0375,
"transfer_not_received_by_recipient": 0.0375
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "It's been two weeks and I haven't gotten my card, what do I do?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"card_arrival": "card_arrival",
"balance_not_updated_after_bank_transfer": "balance_not_updated_after_bank_transfer",
"transfer_timing": "transfer_timing",
"card_not_working": "ca... | {
"category": "card_arrival"
} | {
"category": {
"card_arrival": 0.85,
"balance_not_updated_after_bank_transfer": 0.0375,
"transfer_timing": 0.0375,
"card_not_working": 0.0375,
"exchange_charge": 0.0375
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Which flat currencies do you support for holding and exchange?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"verify_source_of_funds": "verify_source_of_funds",
"get_physical_card": "get_physical_card",
"card_payment_wrong_exchange_rate": "card_payment_wrong_exchange_rate",
"verify_top_u... | {
"category": "fiat_currency_support"
} | {
"category": {
"verify_source_of_funds": 0.03,
"get_physical_card": 0.03,
"card_payment_wrong_exchange_rate": 0.03,
"verify_top_up": 0.03,
"unable_to_verify_identity": 0.03,
"fiat_currency_support": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "My top up did not complete."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"wrong_exchange_rate_for_cash_withdrawal": "wrong_exchange_rate_for_cash_withdrawal",
"pending_top_up": "pending_top_up"
},
"family": "mteb/banking77"
}
} | {
"category": "pending_top_up"
} | {
"category": {
"wrong_exchange_rate_for_cash_withdrawal": 0.15,
"pending_top_up": 0.85
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "May I get an account for my daughter?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"exchange_charge": "exchange_charge",
"card_arrival": "card_arrival",
"top_up_by_bank_transfer_charge": "top_up_by_bank_transfer_charge",
"extra_charge_on_statement": "extra_charg... | {
"category": "age_limit"
} | {
"category": {
"exchange_charge": 0.021428571400000002,
"card_arrival": 0.021428571400000002,
"top_up_by_bank_transfer_charge": 0.021428571400000002,
"extra_charge_on_statement": 0.021428571400000002,
"card_payment_wrong_exchange_rate": 0.021428571400000002,
"virtual_card_not_working": 0.0214... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Why is my ATM withdrawal still pending?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"pending_transfer": "pending_transfer",
"top_up_failed": "top_up_failed",
"top_up_by_cash_or_cheque": "top_up_by_cash_or_cheque",
"disposable_card_limits": "disposable_card_limits... | {
"category": "pending_cash_withdrawal"
} | {
"category": {
"pending_transfer": 0.021428571400000002,
"top_up_failed": 0.021428571400000002,
"top_up_by_cash_or_cheque": 0.021428571400000002,
"disposable_card_limits": 0.021428571400000002,
"age_limit": 0.021428571400000002,
"top_up_limits": 0.021428571400000002,
"country_support": 0.... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "Why was the exchange wrong for the item I purchased?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"card_payment_wrong_exchange_rate": "card_payment_wrong_exchange_rate",
"card_payment_not_recognised": "card_payment_not_recognised"
},
"family": "mteb/banking77"
}
} | {
"category": "card_payment_wrong_exchange_rate"
} | {
"category": {
"card_payment_wrong_exchange_rate": 0.85,
"card_payment_not_recognised": 0.15
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "If I find a card I lost do I need to dispose of it? Or can I re-active the card and continue to use it?"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"transfer_not_received_by_recipient": "transfer_not_received_by_recipient",
"top_up_by_card_charge": "top_up_by_card_charge",
"card_linking": "card_linking",
"atm_support": "atm_s... | {
"category": "card_linking"
} | {
"category": {
"transfer_not_received_by_recipient": 0.025,
"top_up_by_card_charge": 0.025,
"card_linking": 0.85,
"atm_support": 0.025,
"visa_or_mastercard": 0.025,
"card_about_to_expire": 0.025,
"get_disposable_virtual_card": 0.025
}
} | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I have exceeded all my PIN tries"
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"transfer_not_received_by_recipient": "transfer_not_received_by_recipient",
"automatic_top_up": "automatic_top_up",
"compromised_card": "compromised_card",
"getting_virtual_card":... | {
"category": "pin_blocked"
} | {
"category": {
"transfer_not_received_by_recipient": 0.021428571400000002,
"automatic_top_up": 0.021428571400000002,
"compromised_card": 0.021428571400000002,
"getting_virtual_card": 0.021428571400000002,
"top_up_limits": 0.021428571400000002,
"cancel_transfer": 0.021428571400000002,
"pin... | mteb/banking77 | mit |
mteb/banking77-0 | {
"text": "I made a mistake when making my last transfer, please cancel before it goes thru."
} | {
"category": {
"type": "choice",
"instructions": "Which category applies to this text?",
"options": {
"cancel_transfer": "cancel_transfer",
"card_about_to_expire": "card_about_to_expire"
},
"family": "mteb/banking77"
}
} | {
"category": "cancel_transfer"
} | {
"category": {
"cancel_transfer": 0.85,
"card_about_to_expire": 0.15
}
} | mteb/banking77 | mit |
End of preview. Expand in Data Studio
minojev datasets
Synthetic decision datasets for minojev: runtime-defined state plus questions in, typed probability distributions out.
| Split | Attribute decisions | Maze decisions |
|---|---|---|
| train | 512 | 1024 |
| dev | 128 | 128 |
| test | 256 | 256 |
General decision data (converted from public sources)
| Split | Requests | Content |
|---|---|---|
| train | 8002 | banking77, CLINC150, Amazon Polarity, GSM8K verification |
| dev | 1000 | same sources, held out |
| test | 1000 | same sources, held out |
| ood | 1600 | MASSIVE intents, WANLI NLI (never trained on) |
Source licenses: mteb/banking77 (MIT; upstream CC-BY-4.0), clinc/clinc_oos (CC-BY-3.0), fancyzhx/amazon_polarity (Apache-2.0), openai/gsm8k (MIT), SetFit/amazon_massive_intent_en-US (upstream MASSIVE, CC-BY-4.0), alisawuffles/WANLI (CC-BY-4.0).
Layout
synth/{train,dev,test}.jsonl
maze/{train,dev,test}.jsonl
general/{train,dev,test,ood}.jsonl
Schema
Every line is one request:
{
"id": "train-000000",
"state": {"color": "red", "shape": "round", "size": "tiny"},
"questions": {
"q0": {
"type": "choice",
"instructions": "Which value belongs to the attribute 'shape'?",
"options": {"round": "round", "square": "square", "star": "star"}
},
"q1": {"type": "boolean", "instructions": "Is color equal to red?", "criteria": {"true": "...", "false": "..."}},
"q2": {"type": "score", "instructions": "How strongly ...", "levels": ["refuted", "...", "confirmed"]}
},
"gold": {"q0": "round", "q1": true, "q2": 4},
"teacher": {"q0": {"round": 0.85, "square": 0.05, "star": 0.05}, "q1": {"false": 0.1, "true": 0.9}, "q2": {"0": 0.01, "...": 0.0, "4": 0.6}}
}
stateis text or JSON; the model receives a canonical serialization.questionsdeclares primitive types (choice/boolean/score) and candidates.goldis the evaluation label already tie-broken for accuracy metrics.teacheris the exact probability distribution; it is computed by construction, so training targets are auditable and reproducible.teacher_topsetmetrics treat all tied teacher optima as correct.
Generation
Attribute families (lookup, boolean match, support scoring) and maze families
(grid coordinates, safety booleans, distance levels) are generated
deterministically from (split, seed, index):
minojev synth --out data/train.jsonl --count 512 --seed 17 --split train
minojev synth --out data/dev.jsonl --count 128 --seed 17 --split dev
minojev synth --out data/test.jsonl --count 256 --seed 17 --split test
minojev maze-data --out data/maze-train.jsonl --count 1024 --seed 17 --split train
minojev maze-data --out data/maze-dev.jsonl --count 128 --seed 17 --split dev
minojev maze-data --out data/maze-test.jsonl --count 256 --seed 17 --split test
Related
- Code, demos, and bilingual docs: https://github.com/zeredy879/minojev
- Model checkpoints: https://huggingface.co/zeredy879/minojev
License
MIT. The data is synthetic and generated by the code above.
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