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metadata
base_model: unsloth/gemma-3-4b-it-unsloth-bnb-4bit
library_name: peft
pipeline_tag: text-generation
tags:
  - base_model:adapter:unsloth/gemma-3-4b-it-unsloth-bnb-4bit
  - lora
  - sft
  - transformers
  - trl
  - unsloth
datasets:
  - bitext/Bitext-customer-support-llm-chatbot-training-dataset

Model Card for Model ID

Fine-tuned Gemma 3 4B-IT using QLoRA with 4-bit NF4 quantization and LoRA adapters on the Bitext Customer Support dataset.

Fine-tuning

  • QLoRA
  • 4-bit quantization
  • Rank 16
  • 3 epochs

Evaluation

Metric Base Fine-tuned
ROUGE-L 0.18 0.42
BERTScore F1 0.843 0.913

Qualitative Examples

User Query Base Gemma 3 Fine-tuned Gemma 3

image

Intended Use

Customer-support assistants for e-commerce and retail domains.