Frequently Asked Questions / General Support
Hey, here are some commonly reported issues you may run into. You can also ask for help at dormant-puzzle-support@janestreet.com
429 / "Too Many Requests" error
This is just our server getting a bit overloaded, please try again in a bit, or let us know if it becomes a persistent issue.
428 / Negative project balance
We have to implement a daily limit per-user to fairly share the computing resources. This should reset within a day.
Thank you for organizing this!
Are there limits on a batch size (other than daily usage limit)?
Different ChatCompletionRequests aren't placed to the same context window, right?
Does getting chat completions and then activations on the same prompt double the usage? If so, can those two operations be merged?
Is it just me or is getting activations much slower than getting chat completions, even for the same total number of responses?
Is there a way to serve the models faster? the inference times are taking north of 5-6 minutes for me.