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  "labels": [
    "aquecimento_excessivo_produto",
    "assistencia_tecnica_inadequada",
    "atraso_entrega_produto",
    "atraso_entrega_veiculo_zero_km",
    "atualizacao_firmware_degrada_produto",
    "ausencia_pecas_reposicao",
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    "cancelamento_unilateral_plano",
    "cartao_bloqueado",
    "cobranca_indevida",
    "cobranca_indevida_particular",
    "consumo_combustivel_acima_prometido",
    "consumo_energia_acima_informado",
    "defeito_dentro_garantia",
    "defeito_eletronico_intermittente",
    "defeito_fora_garantia_recente",
    "defeito_repetitivo_motor_cambio",
    "demora_atendimento_urgencia",
    "demora_autorizacao_procedimento",
    "descredenciamento_hospital_medico",
    "dificuldade_contato_operadora",
    "dificuldade_marcar_consulta",
    "duvida_carencia_cobertura",
    "erro_cadastro_cartao_carteirinha",
    "estrutura_inadequada_hospital_clinica",
    "falha_sistemas_seguranca",
    "fatura_cartao_nao_recebida",
    "faturamento_erro_conta_hospitalar",
    "fraude_golpe",
    "garantia_veiculo_negada",
    "generico_saude_suplementar",
    "incompatibilidade_software_app",
    "montagem_instalacao_autorizada_defeituosa",
    "negativa_atendimento_plano_ativo",
    "negativa_garantia",
    "negativa_medicamento_alto_custo",
    "negativa_procedimento_exame",
    "orcamento_assistencia_abusivo",
    "pecas_originais_caras_sem_estoque",
    "problema_documentacao_veiculo",
    "problema_eletronica_embarcada",
    "problema_internacao_acompanhante",
    "produto_danificado_na_entrega",
    "produto_nao_conforme_especificacao",
    "publicidade_enganosa_produto",
    "qualidade_atendimento_insatisfatoria",
    "reajuste_abusivo_mensalidade",
    "recall_nao_comunicado_adequadamente",
    "recall_nao_executado_corretamente",
    "rede_credenciada_insuficiente",
    "reembolso_negado_ou_parcial",
    "renegociacao_divida",
    "risco_choque_incendio",
    "ruido_vibracao_anormal",
    "segunda_via_boleto",
    "tela_defeituosa_pixels_manchas",
    "vicio_oculto_duravel"
  ],
  "timestamp": "2026-06-05T04:41:19"
}