Sentence Similarity
sentence-transformers
Safetensors
mpnet
feature-extraction
Generated from Trainer
dataset_size:864
loss:CosineSimilarityLoss
Eval Results (legacy)
text-embeddings-inference
Instructions to use maashimho/tuned_for_project with libraries, inference providers, notebooks, and local apps. Follow these links to get started.
- Libraries
- sentence-transformers
How to use maashimho/tuned_for_project with sentence-transformers:
from sentence_transformers import SentenceTransformer model = SentenceTransformer("maashimho/tuned_for_project") sentences = [ "KEY COMPETENCIES â¶Multi - Operations Managementâ¶People Management â¶Customer Services - Emails â¶ MIS â¶Vendor & Client Services Managementâ¶Cross Functional Coordinationâ¶Banking & Financial Servicesâ¶ Transaction Monitoring * ATM Operations â¶ & Prepaid Card Operations (Pre-Issuance & Post-Issuance) â¶ POS Operations * JOB PROFILE & SKILLS: ⢠An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. ⢠Extensive experience in managing operations with demonstrated leadership qualities & organisational skills during the tenure. ⢠Managing customer centric operations & ensuring customer satisfaction by achieving service quality norms. ⢠Analyzing of all operational problems, customer complaints and take preventive and corrective actions to resolve the same. ⢠Receive and respond to Key customer inquiries in an effective manner and provide relevant and timely information. ⢠Deft in steering banking back-end operations, analyzing risks and managing delinquencies with dexterity across applying techniques for maximizing recoveries and minimizing credit losses. ⢠Analyzed & identified training needs of the team members and developing, organizing and conducting training programs and manage bottom quartile team to improve their performance. ⢠Preparing and maintaining daily MIS reports to evaluate the performance and efficiency of the process relate to various verticals. ⢠Measuring the performance of the processes in terms of efficiency and effectiveness matrix and ensuring adherence to SLA. ⢠Major Activities Define processes for Field Services were monitored and necessary checks were executed and controlled. Also measured Vendor SLA by analyzing the TAT of vendors & the Client SLA provided to us. ⢠As per company procedures, handling & ensuring vendor's payment issues to be sorted out &payments are processed on quarterly basis. ⢠Appropriately plan and execute each skill of operations in accordance with the department's policies and procedures. ⢠Manage relationships with business team, software development team and other services to achieve project objectives. Different software Worked till now: - a. CTL prime - Axis Bank Credit Cards b. Insight - For POS Machine technical operations for Amex (MID & TID Generation- ATOS (Venture Infotek) c. Ticket Management System - TATA Communications Private Services Ltd (ATM - NOC Operations) d. Branch Portal (Yalamanchili Software Exports Ltd) - Prepaid Cards (SBI Bank & Zaggle Prepaid Oceans Services Ltd) Zaggle Prepaid Ocean Services Pvt Ltd Oct, 2017 to Till Date Designation: Manager - Operations (Payment Industry - Prepaid Cards - INR) Education Details \r\n Commerce Mumbai, Maharashtra Mumbai University\r\nOperations Manager \r\n\r\nService Manager - Operations (Payment Industry - Prepaid Cards - INR & FTC)\r\nSkill Details \r\nOPERATIONS- Exprience - 73 months\r\nSATISFACTION- Exprience - 48 months\r\nTRAINING- Exprience - 24 months\r\nNOC- Exprience - 23 months\r\nPOINT OF SALE- Exprience - 20 monthsCompany Details \r\ncompany - Zaggle Prepaid Ocean Services Pvt Ltd\r\ndescription - Card Operations\r\ncompany - Yalamanchili Software Exports Ltd\r\ndescription - 24*7 Operations Pvt Ltd) Dec 2015 to Feb 2017\r\n\r\nDesignation: Service Manager - Operations (Payment Industry - Prepaid Cards - INR & FTC)\r\n\r\nKey Contributions: ⢠A result-oriented business professional in planning, executing& managing processes, improving efficiency of operations, team building and detailing process information to determine effective result into operations.\r\n⢠Ensuring PINs generation (SLA) is maintained and chargeback cases are raised in perfect timeframe.\r\n⢠Managing email customer services properly and ensuring the emails are replied properly. Also, ensuring transaction monitoring is properly managed 24/7.\r\n⢠Assisting Bankers (SBI & Associated Banks) for their BCP plans by getting executed in the system with the help of DR-PR plans & vice versa or any other business requirements.\r\n⢠Expertise in maintaining highest level of quality in operations; ensuring adherence to all the quality parameters and procedures as per the stringent norms.\r\n⢠Lead, manage and supervise the execution of external audit engagements and responsible for presenting the findings & developing a quality reports to the senior Management and Clients.\r\n⢠Coach/mentor (20) team members to perform at a higher level by giving opportunities, providing timely continuous feedback and working with staff to improve their communication, time management, decision making, organization, and analytical skills.\r\n⢠Providing the solutions and services to the client in their own premises with aforesaid count of team members.\r\n⢠Also ensuring end to end process of PR & DR as per client requirements (PR- DR & DR -PR) by interacting with internal & external stakeholders.\r\n⢠Determining process gaps and designing & conducting training programs to enhance operational efficiency and retain talent by providing optimum opportunities for personal and professional growth.\r\ncompany - Credit Cards\r\ndescription - Ensured highest standard of customer satisfaction and quality service; developing new policies and procedures to improve based on customer feedback and resolving customer queries via correspondence, inbound calls & email channels with the strength of (12-16) Team members.\r\ncompany - AGS Transact Technologies Limited\r\ndescription - Key Contributions: Lead - SPOC to Banks\r\ncompany - TATA Communications Payment Solutions Ltd\r\ndescription - To make ATMs operational within TAT by analyzing the issue is technical or non-technical and also by interacting with internal & external stakeholders.\r\ncompany - Vertex Customer Solutions India Private Ltd\r\ndescription - Key Contributions: ⢠Build positive working relationship with all team members and clients by keeping Management informed of KYC document collection & con-current audit progress, responding timely to Management inquiries, understanding the business and conducting self professionally.\r\ncompany - Financial Inclusion Network & Operations Limited\r\ndescription - Key Contributions: POS-Operations ⢠Cascading the adherence of process is strictly followed by team members & training them to reduce the downtime.\r\n⢠Managing Stock of EDC Terminals ⢠Managing Deployments of terminals through Multiple teams ⢠Would have worked with multiple terminal make & model ⢠Managing Inward, Outward & QC of applications installed in the POS machines.\r\ncompany - Venture Infotek Private Ltd\r\ndescription - Key Contributions: POS-Operations\r\ncompany - Axis Bank Ltd - Customer Services\r\ndescription - Aug 2006 to Oct 2009 (Ma-Foi&I- smart)\r\n\r\nDesignation: Team Leader/Executive - Emails, Phone Banking & Correspondence Unit (Snail Mails)", "⢠Responsible for & maintaining a high standard of customer service by providing an excellent service experience and meeting the business objectives.\n⢠Provide a fast, accurate and efficient service to the customer by responding to customer enquiries promptly and accurately.\n⢠Provide friendly and professional customer service to customers and other staff.\n⢠Ensure that a high level of accuracy and customer service is always maintained.\n⢠Ensure that customer service and customer requirements are met, & ensure that customer's expectations are met and exceeded.\n⢠Ensure that customer service and customer requirements are met, & ensure that customer's expectations are met and exceeded.\n⢠Maintain customer service systems and processes to ensure that all customer queries and complaints are resolved on time.\n⢠Ensure that customer information is up to date and that customer information is maintained in the relevant format.\n⢠Ensure that all customer procedures are followed and that customer data is confidential.\n⢠Ensure customer'", "We are looking for an Electrical Engineer with 1 year of experience to join our Solar Energy division in Bhopal, Madhya Pradesh. The division is responsible for the design, installation, operation and maintenance of Solar Energy plants. The candidate should have experience in the following areas:\n\n1. Solar Power Plant Installation\n2. Maintenance\n\nResponsibilities:\n- Design, installation and commissioning of solar plant.\n- Maintaining Solar power plant's operation and maintenance.\n- Troubleshooting of solar panel and system.\n- Analyzing electrical bills and ensuring energy efficiency.\n- Providing technical support for solar panel installation and maintenance.\n\nRequirements:\n- Electrical Engineering Degree (BE / B.Tech)\n- 1 year of experience\n- Good knowledge of Solar Energy Plant Installation\n- Good analytical skills.\n- Good communication skills.\n- Willing to work in shifts and on weekends.", "We are looking for a self-motivated & result oriented Quality Engineer with experience in the above mentioned areas. The role will involve:\n1. Verifying & testing of PCBs (using multimeter, DSO, PC and other required instruments).\n2. Working with 2D & 3D software like SolidWorks, CATIA, AutoCAD etc.\n3. Preparation of drawings & drafting of mechanical parts.\n4. Verifying & testing of PCB assemblies (using multimeter, DSO, PC and other required instruments).\n5. Knowledge of CAD software like Solidworks, CATIA, etc.\n6. Knowledge of drafting & machining techniques.\n7. Knowledge of quality processes/stability analysis.\n8. Knowledge of design for reliability.\n9. Knowledge of design for manufacturing (DFM)\n10. Knowledge of product quality processes.\n11. Knowledge of design for manufacturing (DFM)" ] embeddings = model.encode(sentences) similarities = model.similarity(embeddings, embeddings) print(similarities.shape) # [4, 4] - Notebooks
- Google Colab
- Kaggle
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