Daily Papers

We present StarHarness, a framework for evolving environment-specific agent harnesses while keeping model weights fixed. The evolved harness can include prompt and task framing, tool interfaces, skills, MCP-backed providers, subagent structure, and agent-loop configuration. StarHarness constructs a compact evolution pool by stratifying tasks according to baseline failure behavior, separates proposer-visible search tasks from proposer-hidden selection tasks, and reserves held-out tasks for evaluating generalization. Across ITBench SRE, EnterpriseOps-Gym ITSM, and AutomationBench Finance, harness evolution improves full-benchmark performance by 20-35 percentage points over the default harness after 4-12 accepted changes per environment. These gains persist on tasks excluded from evolution and transfer without re-evolution across GPT and Qwen model families. Trace analysis links the improvements to interface repairs, environment conventions, and operational knowledge that compresses search, with fewer false-positive diagnoses and shorter trajectories in several settings. StarHarness therefore offers a practical way to reduce persistent model-environment mismatch in tool-rich enterprise tasks.

Large language models are shifting from passive information providers to active agents intended for complex workflows. However, their deployment as reliable AI workers in enterprise is stalled by benchmarks that fail to capture the intricacies of professional environments, specifically, the need for long-horizon planning amidst persistent state changes and strict access protocols. In this work, we introduce EnterpriseOps-Gym, a benchmark designed to evaluate agentic planning in realistic enterprise settings. Specifically, EnterpriseOps-Gym features a containerized sandbox with 164 database tables and 512 functional tools to mimic real-world search friction. Within this environment, agents are evaluated on 1,150 expert-curated tasks across eight mission-critical verticals (including Customer Service, HR, and IT). Our evaluation of 14 frontier models reveals critical limitations in state-of-the-art models: the top-performing Claude Opus 4.5 achieves only 37.4% success. Further analysis shows that providing oracle human plans improves performance by 14-35 percentage points, pinpointing strategic reasoning as the primary bottleneck. Additionally, agents frequently fail to refuse infeasible tasks (best model achieves 53.9%), leading to unintended and potentially harmful side effects. Our findings underscore that current agents are not yet ready for autonomous enterprise deployment. More broadly, EnterpriseOps-Gym provides a concrete testbed to advance the robustness of agentic planning in professional workflows.

Even though demonstrating extraordinary capabilities in code generation and software issue resolving, AI agents' capabilities in the full software DevOps cycle are still unknown. Different from pure code generation, handling the DevOps cycle in real-world software, including developing, deploying, and managing, requires analyzing large-scale projects, understanding dynamic program behaviors, leveraging domain-specific tools, and making sequential decisions. However, existing benchmarks focus on isolated problems and lack environments and tool interfaces for DevOps. We introduce DevOps-Gym, the first end-to-end benchmark for evaluating AI agents across core DevOps workflows: build and configuration, monitoring, issue resolving, and test generation. DevOps-Gym includes 700+ real-world tasks collected from 30+ projects in Java and Go. We develop a semi-automated data collection mechanism with rigorous and non-trivial expert efforts in ensuring the task coverage and quality. Our evaluation of state-of-the-art models and agents reveals fundamental limitations: they struggle with issue resolving and test generation in Java and Go, and remain unable to handle new tasks such as monitoring and build and configuration. These results highlight the need for essential research in automating the full DevOps cycle with AI agents.

We present a deployed system that automates end-to-end customer support workflows inside an enterprise Business Process Management (BPM) platform. The approach is scalable in production and reaches selective automation within two weeks for a new process, leveraging supervision already generated at scale: structured per-case UI interaction traces and low-overhead copilot feedback, where operators either accept a suggestion or provide a correction. A staged deployment pipeline trains a next UI action policy, learns a critic from copilot feedback to calibrate abstention, and executes only high-confidence steps in the background while deferring uncertain decisions to operators and resuming from the updated UI state. This setup lets one operator supervise multiple concurrent sessions and be interrupted only when the system is uncertain. The system operates on a schema-driven view of the BPM interface and includes monitoring and safe fallbacks for production. In production, it automated 45% of sessions and reduced average handling time by 39% without degrading support quality level.

Deploying AI agents in enterprise environments requires balancing capability with data sovereignty and cost constraints. While small language models offer privacy-preserving alternatives to frontier models, their specialization is hindered by fragmented development pipelines that separate tool integration, data generation, and training. We introduce EnterpriseLab, a full-stack platform that unifies these stages into a closed-loop framework. EnterpriseLab provides (1) a modular environment exposing enterprise applications via Model Context Protocol, enabling seamless integration of proprietary and open-source tools; (2) automated trajectory synthesis that programmatically generates training data from environment schemas; and (3) integrated training pipelines with continuous evaluation. We validate the platform through EnterpriseArena, an instantiation with 15 applications and 140+ tools across IT, HR, sales, and engineering domains. Our results demonstrate that 8B-parameter models trained within EnterpriseLab match GPT-4o's performance on complex enterprise workflows while reducing inference costs by 8-10x, and remain robust across diverse enterprise benchmarks, including EnterpriseBench (+10%) and CRMArena (+10%). EnterpriseLab provides enterprises a practical path to deploying capable, privacy-preserving agents without compromising operational capability.

Enterprise systems are crucial for enhancing productivity and decision-making among employees and customers. Integrating LLM based systems into enterprise systems enables intelligent automation, personalized experiences, and efficient information retrieval, driving operational efficiency and strategic growth. However, developing and evaluating such systems is challenging due to the inherent complexity of enterprise environments, where data is fragmented across multiple sources and governed by sophisticated access controls. We present EnterpriseBench, a comprehensive benchmark that simulates enterprise settings, featuring 500 diverse tasks across software engineering, HR, finance, and administrative domains. Our benchmark uniquely captures key enterprise characteristics including data source fragmentation, access control hierarchies, and cross-functional workflows. Additionally, we provide a novel data generation pipeline that creates internally consistent enterprise tasks from organizational metadata. Experiments with state-of-the-art LLM agents demonstrate that even the most capable models achieve only 41.8% task completion, highlighting significant opportunities for improvement in enterprise-focused AI systems.

Realizing the vision of using AI agents to automate critical IT tasks depends on the ability to measure and understand effectiveness of proposed solutions. We introduce ITBench, a framework that offers a systematic methodology for benchmarking AI agents to address real-world IT automation tasks. Our initial release targets three key areas: Site Reliability Engineering (SRE), Compliance and Security Operations (CISO), and Financial Operations (FinOps). The design enables AI researchers to understand the challenges and opportunities of AI agents for IT automation with push-button workflows and interpretable metrics. ITBench includes an initial set of 94 real-world scenarios, which can be easily extended by community contributions. Our results show that agents powered by state-of-the-art models resolve only 13.8% of SRE scenarios, 25.2% of CISO scenarios, and 0% of FinOps scenarios. We expect ITBench to be a key enabler of AI-driven IT automation that is correct, safe, and fast.

AI for IT Operations (AIOps) aims to automate complex operational tasks, such as fault localization and root cause analysis, to reduce human workload and minimize customer impact. While traditional DevOps tools and AIOps algorithms often focus on addressing isolated operational tasks, recent advances in Large Language Models (LLMs) and AI agents are revolutionizing AIOps by enabling end-to-end and multitask automation. This paper envisions a future where AI agents autonomously manage operational tasks throughout the entire incident lifecycle, leading to self-healing cloud systems, a paradigm we term AgentOps. Realizing this vision requires a comprehensive framework to guide the design, development, and evaluation of these agents. To this end, we present AIOPSLAB, a framework that not only deploys microservice cloud environments, injects faults, generates workloads, and exports telemetry data but also orchestrates these components and provides interfaces for interacting with and evaluating agents. We discuss the key requirements for such a holistic framework and demonstrate how AIOPSLAB can facilitate the evaluation of next-generation AIOps agents. Through evaluations of state-of-the-art LLM agents within the benchmark created by AIOPSLAB, we provide insights into their capabilities and limitations in handling complex operational tasks in cloud environments.

Large language models are trained to predict the next token, not to act inside a specific API. In niche enterprise SaaS workflows -- where success means hitting the right endpoint with the right nested arguments in the right order -- this objective mismatch shows up as silent failures: dropped required fields, hallucinated tools, or early stops after a single read. We ask whether Reinforcement Learning with Verifiable Rewards (RLVR), applied directly in the target environment, closes the gap. As a proof of concept we build a suite of five synthetic environments emulating the Jira REST v3 and Confluence v2 APIs at schema fidelity; rewards are computed entirely from the tool-call trace, with no live API, no learned judge, and no human label in the loop. Scoring prompted Qwen3-1.7B and Qwen3.5-4B on the same checkers that drive GRPO training, we find that on the four scenarios whose rewards are non-degenerate the RL-trained policy lifts average reward from a 4B-baseline range of 0.35--0.92 to 0.95--1.00, with the largest single gain on Confluence page creation (0.35 rightarrow 1.00). We position this as a preliminary step toward outcome-optimised small models for niche enterprise APIs, and foreground two limitations a workshop reader should weigh: hand-crafting verifiable rewards does not scale beyond the handful of endpoints reported here, and one of our five scenarios (ticket-transition) has a saturating reward shape that the prompted 4B already maxes out.

Computer-use agents hold the promise of assisting in a wide range of digital economic activities. However, current research has largely focused on short-horizon tasks over a limited set of software with limited economic value, such as basic e-commerce and OS-configuration tasks. A key reason is that creating environments for complex software requires significant time and human effort, and therefore does not scale. To address this, we introduce Gym-Anything, a framework for converting any software into an interactive computer-use environment. We frame environment creation itself as a multi-agent task: a coding agent writes setup scripts, downloads real-world data, and configures the software, while producing evidence of correct setup. An independent audit agent then verifies evidence for the environment setup against a quality checklist. Using a taxonomy of economically valuable occupations grounded in U.S. GDP data, we apply this pipeline to 200 software applications with broad occupational coverage. The result is CUA-World, a collection of over 10K long-horizon tasks spanning domains from medical science and astronomy to engineering and enterprise systems, each configured with realistic data along with train and test splits. CUA-World also includes CUA-World-Long, a challenging long-horizon benchmark with tasks often requiring over 500 steps, far exceeding existing benchmarks. Distilling successful trajectories from the training split into a 2B vision-language model outperforms models 2times its size. We also apply the same auditing principle at test time: a separate VLM reviews completed trajectories and provides feedback on what remains, improving Gemini-3-Flash on CUA-World-Long from 11.5% to 14.0%. We release all code, infrastructure, and benchmark data to facilitate future research in realistic computer-use agents.

Agents learn to act through interaction with environments, yet the environments used for training are often manually constructed or synthesized around predefined tasks and benchmarks. This task-centric paradigm makes it difficult to scale environments that reflect realistic and evolving workflows where diverse tasks can naturally emerge from the underlying world. We introduce AgentMercury, a scalable framework for synthesizing executable environments from high-level business scenarios. Rather than constructing an environment for a specific task, AgentMercury first instantiates a persistent world with entities, services, tools, state, and executable cross-service invariants, from which diverse tasks and interaction trajectories can subsequently emerge. We construct 4,783 executable environments spanning 14 industries and 50 countries, and use them as training substrates for reinforcement learning. Despite being generated without targeting the evaluation benchmarks, policies trained on these business-oriented environments improve substantially on both enterprise workflows and out-of-domain benchmarks spanning reasoning, coding, scientific computing, and tool use. In our experiments, Qwen3.5-4B improves from 12.3 to 15.7 on EnterpriseOps-GYM and from 45.9 to 56.0 on AIME26 after training on AgentMercury environments. We further show that the construction process itself can be learned: fine-tuning Qwen3.5-35B-A3B on construction traces increases executable-world authoring success from 3.3% to 83.3% on held-out business scenarios. These results show that scenario-grounded environments can provide useful and generalizable learning signals beyond benchmark-specific training, while their construction can itself become a learnable capability.

We present SWE-Gym, the first environment for training real-world software engineering (SWE) agents. SWE-Gym contains 2,438 real-world Python task instances, each comprising a codebase with an executable runtime environment, unit tests, and a task specified in natural language. We use SWE-Gym to train language model based SWE agents , achieving up to 19% absolute gains in resolve rate on the popular SWE-Bench Verified and Lite test sets. We also experiment with inference-time scaling through verifiers trained on agent trajectories sampled from SWE-Gym. When combined with our fine-tuned SWE agents, we achieve 32.0% and 26.0% on SWE-Bench Verified and Lite, respectively, reflecting a new state-of-the-art for open-weight SWE agents. To facilitate further research, we publicly release SWE-Gym, models, and agent trajectories.

Enterprise agents increasingly operate inside workspaces: they read heterogeneous files, invoke tools, and deliver business artifacts. We introduce EnterpriseClawBench, an enterprise agent benchmark constructed from proprietary, real-world agent sessions. Starting from a large archive of workplace sessions, the EnterpriseClawBench produces 852 reproducible tasks, each paired with recovered fixtures, rewritten prompts, role classes, skill subclasses, hard rules, and semantic rubrics. Because the sessions contain internal enterprise content, we do not release the benchmark data; instead, our reusable contribution is the construction and evaluation protocol. On EnterpriseClawBench, the best configuration reaches only 0.663 (Codex with GPT-5.5). These results show that enterprise agent evaluation must report harness--model combinations, artifact delivery, visual quality, cost, runtime, and skill-transfer behavior, rather than collapsing performance into a single score. Code: https://github.com/FrontisAI/EnterpriseClawBench

Improving open-source models on real-world SWE tasks (solving GITHUB issues) faces two key challenges: 1) scalable curation of execution environments to train these models, and, 2) optimal scaling of test-time compute. We introduce AgentGym, the largest procedurally-curated executable gym environment for training real-world SWE-agents, consisting of more than 8.7K tasks. AgentGym is powered by two main contributions: 1) SYNGEN: a synthetic data curation recipe that enables scalable curation of executable environments using test-generation and back-translation directly from commits, thereby reducing reliance on human-written issues or unit tests. We show that this enables more scalable training leading to pass@1 performance of 34.4% on SWE-Bench Verified benchmark with our 32B model. 2) Hybrid Test-time Scaling: we provide an in-depth analysis of two test-time scaling axes; execution-based and execution-free verifiers, demonstrating that they exhibit complementary strengths and limitations. Test-based verifiers suffer from low distinguishability, while execution-free verifiers are biased and often rely on stylistic features. Surprisingly, we find that while each approach individually saturates around 42-43%, significantly higher gains can be obtained by leveraging their complementary strengths. Overall, our approach achieves 51% on the SWE-Bench Verified benchmark, reflecting a new state-of-the-art for open-weight SWE-agents and for the first time showing competitive performance with proprietary models such as o1, o1-preview and sonnet-3.5-v2 (with tools). We will open-source our environments, models, and agent trajectories.

Self-evolving LLM-based agents improve mainly by changing their agent harness: the structured execution layer around a base model, including prompts, memory, tools, middleware, runtime state, and the model-tool interaction loop. Existing evaluations often reduce this process to isolated task scores or a single sequential curve, obscuring whether an update produces reusable improvement, overfits recent tasks, increases cost, or harms older behavior. We introduce SEAGym, an evaluation environment for measuring agent harness updates across training, validation, test, replay, and cost records. SEAGym turns Harbor-compatible benchmarks into dynamic self-evolution task sources with train batches, frozen update-validation, held-out ID and OOD transfer views, replay diagnostics, and saved snapshot and metric records. Instantiating SEAGym on Terminal-Bench 2.0 and HLE, we compare ACE, TF-GRPO, and AHE under a shared epoch/batch protocol. The results show that these evaluation views provide complementary signals about the evolution process: frequent updates may fail to improve held-out performance, useful intermediate snapshots may collapse later, and source diversity and model backend can affect harness reliability.

When adapting Vision Language Action (VLA) models to downstream tasks, multiple rounds of post-training are often required to progressively address policy weaknesses. In this report, we focus on maximizing human efficiency during this iterative process, measured by policy improvement and task throughput per unit of human labor and time. We propose HELP, a Human-Efficient Large-scale robot Post-training pipeline in which two specialized operators supervise twelve robots concurrently. A trained Teleoperator provides high-value remote interventions and recovery demonstrations, while a Floor Operator monitors the robot fleet, triggers takeovers, and performs physical resets. This role specialization improves human efficiency by reducing task switching, lowering operator training costs, and expanding robot interaction coverage. Beyond increasing rollout volume, concurrent supervision also broadens the range of policy behaviors observed by the human team, making recurring failure modes easier to identify and enabling more targeted takeovers, resets, and recovery demonstrations. To efficiently utilize the large and mixed-quality rollout data, HELP incorporates \vlac, an automatic rollout segmentation critic specifically designed for this setting. It separates autonomous trajectories into progress-making, idle, failure-inducing, and recovery segments. Useful rollout segments are retained and combined with Human-in-the-Loop data for the next post-training round. Across four real-world manipulation tasks, HELP achieves 80\%--95\% success rates and improves task throughput by 1.7times--4.2times over the base model. Under matched HITL recovery budgets, VLAC-CUT further amplifies throughput gains by 1.20times--3.43times and success-rate gains by 1.50times--3.00times over HITL-only updates.