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Oct 21

Harnessing RLHF for Robust Unanswerability Recognition and Trustworthy Response Generation in LLMs

Conversational Information Retrieval (CIR) systems, while offering intuitive access to information, face a significant challenge: reliably handling unanswerable questions to prevent the generation of misleading or hallucinated content. Traditional approaches often rely on external classifiers, which can introduce inconsistencies with the core generative Large Language Models (LLMs). This paper introduces Self-Aware LLM for Unanswerability (SALU), a novel approach that deeply integrates unanswerability detection directly within the LLM's generative process. SALU is trained using a multi-task learning framework for both standard Question Answering (QA) and explicit abstention generation for unanswerable queries. Crucially, it incorporates a confidence-score-guided reinforcement learning with human feedback (RLHF) phase, which explicitly penalizes hallucinated responses and rewards appropriate abstentions, fostering intrinsic self-awareness of knowledge boundaries. Through extensive experiments on our custom-built C-IR_Answerability dataset, SALU consistently outperforms strong baselines, including hybrid LLM-classifier systems, in overall accuracy for correctly answering or abstaining from questions. Human evaluation further confirms SALU's superior reliability, achieving high scores in factuality, appropriate abstention, and, most importantly, a dramatic reduction in hallucination, demonstrating its ability to robustly "know when to say 'I don't know'."

  • 4 authors
·
Jul 22, 2025

Geometric Deviation as an Unsupervised Pre-Generation Reliability Signal: Probing LLM Representations for Answerability

A reliable language model should be able to signal, prior to generation, when a query falls outside its knowledge. We investigate whether representation geometry can provide such a pre-generation signal by measuring the deviation of hidden states from an answerable reference set, requiring no labeled failure data and no access to model outputs. Across three instruction-tuned models (Llama 3.1-8B, Qwen 2.5-7B, and Mistral-7B-Instruct) and three prompt forms (Math, Fact, Code), we find that geometry primarily encodes task form. Within mathematical prompts, unanswerable inputs consistently deviate from the answerable centroid, yielding strong separation (ROC-AUC 0.78-0.84). This single-pass pre-generation signal outperforms a simple refusal baseline and compares favorably to self-consistency. It also captures cases where models do not explicitly refuse. In contrast, no reliable geometric signal emerges for factual prompts, indicating that the effect is form-conditional rather than universal. Code prompts show large effect sizes with higher variance, suggesting partial generalization beyond mathematical form. A layer-wise analysis reveals that the signal arises in early layers and gradually attenuates toward the output. These results suggest that answerability-related geometry is established before the final stages of generation. Together, these findings indicate that geometric deviation can serve as a lightweight pre-generation signal that is reliable in structured domains with formal answerability constraints, with clear boundaries on where it generalizes.