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Subscribe$\textit{Grahak-Nyay:}$ Consumer Grievance Redressal through Large Language Models
Access to consumer grievance redressal in India is often hindered by procedural complexity, legal jargon, and jurisdictional challenges. To address this, we present Grahak-Nyay (Justice-to-Consumers), a chatbot that streamlines the process using open-source Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG). Grahak-Nyay simplifies legal complexities through a concise and up-to-date knowledge base. We introduce three novel datasets: GeneralQA (general consumer law), SectoralQA (sector-specific knowledge) and SyntheticQA (for RAG evaluation), along with NyayChat, a dataset of 300 annotated chatbot conversations. We also introduce Judgments data sourced from Indian Consumer Courts to aid the chatbot in decision making and to enhance user trust. We also propose HAB metrics (Helpfulness, Accuracy, Brevity) to evaluate chatbot performance. Legal domain experts validated Grahak-Nyay's effectiveness. Code and datasets will be released.
PowerInfer: Fast Large Language Model Serving with a Consumer-grade GPU
This paper introduces PowerInfer, a high-speed Large Language Model (LLM) inference engine on a personal computer (PC) equipped with a single consumer-grade GPU. The key underlying the design of PowerInfer is exploiting the high locality inherent in LLM inference, characterized by a power-law distribution in neuron activation. This distribution indicates that a small subset of neurons, termed hot neurons, are consistently activated across inputs, while the majority, cold neurons, vary based on specific inputs. PowerInfer exploits such an insight to design a GPU-CPU hybrid inference engine: hot-activated neurons are preloaded onto the GPU for fast access, while cold-activated neurons are computed on the CPU, thus significantly reducing GPU memory demands and CPU-GPU data transfers. PowerInfer further integrates adaptive predictors and neuron-aware sparse operators, optimizing the efficiency of neuron activation and computational sparsity. Evaluation shows that PowerInfer attains an average token generation rate of 13.20 tokens/s, with a peak of 29.08 tokens/s, across various LLMs (including OPT-175B) on a single NVIDIA RTX 4090 GPU, only 18% lower than that achieved by a top-tier server-grade A100 GPU. This significantly outperforms llama.cpp by up to 11.69x while retaining model accuracy.
Cancer-Myth: Evaluating AI Chatbot on Patient Questions with False Presuppositions
Cancer patients are increasingly turning to large language models (LLMs) as a new form of internet search for medical information, making it critical to assess how well these models handle complex, personalized questions. However, current medical benchmarks focus on medical exams or consumer-searched questions and do not evaluate LLMs on real patient questions with detailed clinical contexts. In this paper, we first evaluate LLMs on cancer-related questions drawn from real patients, reviewed by three hematology oncology physicians. While responses are generally accurate, with GPT-4-Turbo scoring 4.13 out of 5, the models frequently fail to recognize or address false presuppositions in the questions-posing risks to safe medical decision-making. To study this limitation systematically, we introduce Cancer-Myth, an expert-verified adversarial dataset of 585 cancer-related questions with false presuppositions. On this benchmark, no frontier LLM -- including GPT-4o, Gemini-1.Pro, and Claude-3.5-Sonnet -- corrects these false presuppositions more than 30% of the time. Even advanced medical agentic methods do not prevent LLMs from ignoring false presuppositions. These findings expose a critical gap in the clinical reliability of LLMs and underscore the need for more robust safeguards in medical AI systems.
The Open Polymers 2026 (OPoly26) Dataset and Evaluations
Polymers-macromolecular systems composed of repeating chemical units-constitute the molecular foundation of living organisms, while their synthetic counterparts drive transformative advances across medicine, consumer products, and energy technologies. While machine learning (ML) models have been trained on millions of quantum chemical atomistic simulations for materials and/or small molecular structures to enable efficient, accurate, and transferable predictions of chemical properties, polymers have largely not been included in prior datasets due to the computational expense of high quality electronic structure calculations on representative polymeric structures. Here, we address this shortcoming with the creation of the Open Polymers 2026 (OPoly26) dataset, which contains more than 6.57 million density functional theory (DFT) calculations on up to 360 atom clusters derived from polymeric systems, comprising over 1.2 billion total atoms. OPoly26 captures the chemical diversity that makes polymers intrinsically tunable and versatile materials, encompassing variations in monomer composition, degree of polymerization, chain architectures, and solvation environments. We show that augmenting ML model training with the OPoly26 dataset improves model performance for polymer prediction tasks. We also publicly release the OPoly26 dataset to help further the development of ML models for polymers, and more broadly, strive towards universal atomistic models.
SOI: Scaling Down Computational Complexity by Estimating Partial States of the Model
Consumer electronics used to follow the miniaturization trend described by Moore's Law. Despite increased processing power in Microcontroller Units (MCUs), MCUs used in the smallest appliances are still not capable of running even moderately big, state-of-the-art artificial neural networks (ANNs) especially in time-sensitive scenarios. In this work, we present a novel method called Scattered Online Inference (SOI) that aims to reduce the computational complexity of ANNs. SOI leverages the continuity and seasonality of time-series data and model predictions, enabling extrapolation for processing speed improvements, particularly in deeper layers. By applying compression, SOI generates more general inner partial states of ANN, allowing skipping full model recalculation at each inference.
Cramming: Training a Language Model on a Single GPU in One Day
Recent trends in language modeling have focused on increasing performance through scaling, and have resulted in an environment where training language models is out of reach for most researchers and practitioners. While most in the community are asking how to push the limits of extreme computation, we ask the opposite question: How far can we get with a single GPU in just one day? We investigate the downstream performance achievable with a transformer-based language model trained completely from scratch with masked language modeling for a single day on a single consumer GPU. Aside from re-analyzing nearly all components of the pretraining pipeline for this scenario and providing a modified pipeline with performance close to BERT, we investigate why scaling down is hard, and which modifications actually improve performance in this scenario. We provide evidence that even in this constrained setting, performance closely follows scaling laws observed in large-compute settings. Through the lens of scaling laws, we categorize a range of recent improvements to training and architecture and discuss their merit and practical applicability (or lack thereof) for the limited compute setting.
AnyTaskTune: Advanced Domain-Specific Solutions through Task-Fine-Tuning
The pervasive deployment of Large Language Models-LLMs in various sectors often neglects the nuanced requirements of individuals and small organizations, who benefit more from models precisely tailored to their specific business contexts rather than those with broadly superior general capabilities. This work introduces AnyTaskTune, a novel fine-tuning methodology coined as Task-Fine-Tune, specifically developed to elevate model performance on a diverse array of domain-specific tasks. This method involves a meticulous process to identify and define targeted sub-tasks within a domain, followed by the creation of specialized enhancement datasets for fine-tuning, thereby optimizing task-specific model performance. We conducted comprehensive fine-tuning experiments not only in the legal domain for tasks such as keyword extraction and sentence prediction but across over twenty different sub-tasks derived from the domains of finance, healthcare, law, psychology, consumer services, and human resources. To substantiate our approach and facilitate community engagement, we will open-source these bilingual task datasets. Our findings demonstrate that models fine-tuned using the Task-Fine-Tune methodology not only achieve superior performance on these specific tasks but also significantly outperform models with higher general capabilities in their respective domains. Our work is publicly available at https://github.com/PandaVT/DataTager.
Feature Responsiveness Scores: Model-Agnostic Explanations for Recourse
Machine learning models routinely automate decisions in applications like lending and hiring. In such settings, consumer protection rules require companies that deploy models to explain predictions to decision subjects. These rules are motivated, in part, by the belief that explanations can promote recourse by revealing information that individuals can use to contest or improve their outcomes. In practice, many companies comply with these rules by providing individuals with a list of the most important features for their prediction, which they identify based on feature importance scores from feature attribution methods such as SHAP or LIME. In this work, we show how these practices can undermine consumers by highlighting features that would not lead to an improved outcome and by explaining predictions that cannot be changed. We propose to address these issues by highlighting features based on their responsiveness score -- i.e., the probability that an individual can attain a target prediction by changing a specific feature. We develop efficient methods to compute responsiveness scores for any model and any dataset. We conduct an extensive empirical study on the responsiveness of explanations in lending. Our results show that standard practices in consumer finance can backfire by presenting consumers with reasons without recourse, and demonstrate how our approach improves consumer protection by highlighting responsive features and identifying fixed predictions.
Incorporating Legal Structure in Retrieval-Augmented Generation: A Case Study on Copyright Fair Use
This paper presents a domain-specific implementation of Retrieval-Augmented Generation (RAG) tailored to the Fair Use Doctrine in U.S. copyright law. Motivated by the increasing prevalence of DMCA takedowns and the lack of accessible legal support for content creators, we propose a structured approach that combines semantic search with legal knowledge graphs and court citation networks to improve retrieval quality and reasoning reliability. Our prototype models legal precedents at the statutory factor level (e.g., purpose, nature, amount, market effect) and incorporates citation-weighted graph representations to prioritize doctrinally authoritative sources. We use Chain-of-Thought reasoning and interleaved retrieval steps to better emulate legal reasoning. Preliminary testing suggests this method improves doctrinal relevance in the retrieval process, laying groundwork for future evaluation and deployment of LLM-based legal assistance tools.
CLAUDETTE: an Automated Detector of Potentially Unfair Clauses in Online Terms of Service
Terms of service of on-line platforms too often contain clauses that are potentially unfair to the consumer. We present an experimental study where machine learning is employed to automatically detect such potentially unfair clauses. Results show that the proposed system could provide a valuable tool for lawyers and consumers alike.
AGB-DE: A Corpus for the Automated Legal Assessment of Clauses in German Consumer Contracts
Legal tasks and datasets are often used as benchmarks for the capabilities of language models. However, openly available annotated datasets are rare. In this paper, we introduce AGB-DE, a corpus of 3,764 clauses from German consumer contracts that have been annotated and legally assessed by legal experts. Together with the data, we present a first baseline for the task of detecting potentially void clauses, comparing the performance of an SVM baseline with three fine-tuned open language models and the performance of GPT-3.5. Our results show the challenging nature of the task, with no approach exceeding an F1-score of 0.54. While the fine-tuned models often performed better with regard to precision, GPT-3.5 outperformed the other approaches with regard to recall. An analysis of the errors indicates that one of the main challenges could be the correct interpretation of complex clauses, rather than the decision boundaries of what is permissible and what is not.
Foundation Models and Fair Use
Existing foundation models are trained on copyrighted material. Deploying these models can pose both legal and ethical risks when data creators fail to receive appropriate attribution or compensation. In the United States and several other countries, copyrighted content may be used to build foundation models without incurring liability due to the fair use doctrine. However, there is a caveat: If the model produces output that is similar to copyrighted data, particularly in scenarios that affect the market of that data, fair use may no longer apply to the output of the model. In this work, we emphasize that fair use is not guaranteed, and additional work may be necessary to keep model development and deployment squarely in the realm of fair use. First, we survey the potential risks of developing and deploying foundation models based on copyrighted content. We review relevant U.S. case law, drawing parallels to existing and potential applications for generating text, source code, and visual art. Experiments confirm that popular foundation models can generate content considerably similar to copyrighted material. Second, we discuss technical mitigations that can help foundation models stay in line with fair use. We argue that more research is needed to align mitigation strategies with the current state of the law. Lastly, we suggest that the law and technical mitigations should co-evolve. For example, coupled with other policy mechanisms, the law could more explicitly consider safe harbors when strong technical tools are used to mitigate infringement harms. This co-evolution may help strike a balance between intellectual property and innovation, which speaks to the original goal of fair use. But we emphasize that the strategies we describe here are not a panacea and more work is needed to develop policies that address the potential harms of foundation models.
Global Trends in Cryptocurrency Regulation: An Overview
Cryptocurrencies have evolved into an important asset class, providing a variety of benefits. However, they also present significant risks, such as market volatility and the potential for misuse in illegal activities. These risks underline the urgent need for a comprehensive regulatory framework to ensure consumer protection, market integrity, and financial stability. Yet, the global landscape of cryptocurrency regulation remains complex, marked by substantial variations in regulatory frameworks among different countries. This paper aims to study these differences by investigating the regulatory landscapes across various jurisdictions. We first discuss regulatory challenges and considerations, and then conduct a comparative analysis of international regulatory stances, approaches, and measures. We hope our study offers practical insights to enhance the understanding of global trends in cryptocurrency regulation.
MerRec: A Large-scale Multipurpose Mercari Dataset for Consumer-to-Consumer Recommendation Systems
In the evolving e-commerce field, recommendation systems crucially shape user experience and engagement. The rise of Consumer-to-Consumer (C2C) recommendation systems, noted for their flexibility and ease of access for customer vendors, marks a significant trend. However, the academic focus remains largely on Business-to-Consumer (B2C) models, leaving a gap filled by the limited C2C recommendation datasets that lack in item attributes, user diversity, and scale. The intricacy of C2C recommendation systems is further accentuated by the dual roles users assume as both sellers and buyers, introducing a spectrum of less uniform and varied inputs. Addressing this, we introduce MerRec, the first large-scale dataset specifically for C2C recommendations, sourced from the Mercari e-commerce platform, covering millions of users and products over 6 months in 2023. MerRec not only includes standard features such as user_id, item_id, and session_id, but also unique elements like timestamped action types, product taxonomy, and textual product attributes, offering a comprehensive dataset for research. This dataset, extensively evaluated across six recommendation tasks, establishes a new benchmark for the development of advanced recommendation algorithms in real-world scenarios, bridging the gap between academia and industry and propelling the study of C2C recommendations.
Exercising the CCPA Opt-out Right on Android: Legally Mandated but Practically Challenging
Many mobile apps' business model is based on sharing user data with ad networks to deliver personalized ads. The California Consumer Privacy Act (CCPA) gives California residents a right to opt out. In two experiments we evaluate to which extent popular Android apps enable California residents to exercise their right. In our first experiment -- manually exercising the right via app-level UIs -- we find that only 48 out of 100 apps implement a respective setting, which suggests that CCPA opt-out right compliance on the Android platform is generally low. In our second experiment -- automatically exercising the opt-out right by sending Global Privacy Control (GPC) signals -- we find for an app dataset of 1,811 apps that GPC is largely ineffective. While we estimate with 95% confidence that 62%--81% of apps in our app dataset must respect the CCPA opt-out right, many apps do not do so. Our evaluation of disabling apps' access to the AdID -- which is technically not intended for exercising the CCPA opt-out right but could be practically effective -- does not change our conclusion. For example, when sending GPC signals and disabling apps' access to the AdID, 338 apps still had the ccpa status of the ad network Vungle set to opted_in while only 26 had set it to opted_out. Overall, our results suggest a compliance gap as California residents have no effective way of exercising their CCPA opt-out right on the Android platform; neither at the app nor at the platform-level. We think that re-purposing the Android AdID setting as an opt-out right setting with legal meaning under the CCPA and other laws could close this gap and improve users' privacy on the platform significantly.
Hallucination-Free? Assessing the Reliability of Leading AI Legal Research Tools
Legal practice has witnessed a sharp rise in products incorporating artificial intelligence (AI). Such tools are designed to assist with a wide range of core legal tasks, from search and summarization of caselaw to document drafting. But the large language models used in these tools are prone to "hallucinate," or make up false information, making their use risky in high-stakes domains. Recently, certain legal research providers have touted methods such as retrieval-augmented generation (RAG) as "eliminating" (Casetext, 2023) or "avoid[ing]" hallucinations (Thomson Reuters, 2023), or guaranteeing "hallucination-free" legal citations (LexisNexis, 2023). Because of the closed nature of these systems, systematically assessing these claims is challenging. In this article, we design and report on the first preregistered empirical evaluation of AI-driven legal research tools. We demonstrate that the providers' claims are overstated. While hallucinations are reduced relative to general-purpose chatbots (GPT-4), we find that the AI research tools made by LexisNexis (Lexis+ AI) and Thomson Reuters (Westlaw AI-Assisted Research and Ask Practical Law AI) each hallucinate between 17% and 33% of the time. We also document substantial differences between systems in responsiveness and accuracy. Our article makes four key contributions. It is the first to assess and report the performance of RAG-based proprietary legal AI tools. Second, it introduces a comprehensive, preregistered dataset for identifying and understanding vulnerabilities in these systems. Third, it proposes a clear typology for differentiating between hallucinations and accurate legal responses. Last, it provides evidence to inform the responsibilities of legal professionals in supervising and verifying AI outputs, which remains a central open question for the responsible integration of AI into law.
Jurisdiction as Structural Barrier: How Privacy Policy Organization May Reduce Visibility of Substantive Disclosures
Privacy policies are supposed to provide notice. But what if substantive information appears only where users skip it? We identify a structural pattern we call jurisdiction-siloed disclosure: information about data practices appearing in specific, actionable form only within regional compliance sections labeled "California Residents" or "EU/UK Users," while general sections use vague or qualified language for the same practices. Our audit of 123 major companies identifies 282 potential instances across 77 companies (62.6% of this purposive sample). A conservative estimate restricted to practice categories validated against OPP-115 human annotations finds 138 instances across 54 companies (44%); post-2018 categories central to our findings await independent validation. If users skip jurisdiction-labeled sections as information foraging theory predicts, users outside regulated jurisdictions would receive less specific information about practices affecting them--a transparency failure operating through document architecture rather than omission. We propose universal substantive disclosure: practices affecting all users should appear in the main policy body, with regional sections containing only procedural rights information. This standard finds support in analogous disclosure regimes (securities, truth-in-lending, nutritional labeling) where material information must reach all affected parties. Regulators could operationalize this through the FTC's "clear and conspicuous" standard and GDPR transparency principles. This work is hypothesis-generating: we establish that the structural pattern exists and ground the transparency concern in behavioral theory, but direct measurement of jurisdiction-specific section skipping remains the critical validation priority. We release our methodology and annotated dataset to enable replication.
LAW: Legal Agentic Workflows for Custody and Fund Services Contracts
Legal contracts in the custody and fund services domain govern critical aspects such as key provider responsibilities, fee schedules, and indemnification rights. However, it is challenging for an off-the-shelf Large Language Model (LLM) to ingest these contracts due to the lengthy unstructured streams of text, limited LLM context windows, and complex legal jargon. To address these challenges, we introduce LAW (Legal Agentic Workflows for Custody and Fund Services Contracts). LAW features a modular design that responds to user queries by orchestrating a suite of domain-specific tools and text agents. Our experiments demonstrate that LAW, by integrating multiple specialized agents and tools, significantly outperforms the baseline. LAW excels particularly in complex tasks such as calculating a contract's termination date, surpassing the baseline by 92.9% points. Furthermore, LAW offers a cost-effective alternative to traditional fine-tuned legal LLMs by leveraging reusable, domain-specific tools.
