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Sep 16

Contextualized Counterspeech: Strategies for Adaptation, Personalization, and Evaluation

AI-generated counterspeech offers a promising and scalable strategy to curb online toxicity through direct replies that promote civil discourse. However, current counterspeech is one-size-fits-all, lacking adaptation to the moderation context and the users involved. We propose and evaluate multiple strategies for generating tailored counterspeech that is adapted to the moderation context and personalized for the moderated user. We instruct an LLaMA2-13B model to generate counterspeech, experimenting with various configurations based on different contextual information and fine-tuning strategies. We identify the configurations that generate persuasive counterspeech through a combination of quantitative indicators and human evaluations collected via a pre-registered mixed-design crowdsourcing experiment. Results show that contextualized counterspeech can significantly outperform state-of-the-art generic counterspeech in adequacy and persuasiveness, without compromising other characteristics. Our findings also reveal a poor correlation between quantitative indicators and human evaluations, suggesting that these methods assess different aspects and highlighting the need for nuanced evaluation methodologies. The effectiveness of contextualized AI-generated counterspeech and the divergence between human and algorithmic evaluations underscore the importance of increased human-AI collaboration in content moderation.

  • 6 authors
·
Dec 10, 2024 2

Contextualized Counterspeech Can Be More Persuasive Than Generic Counterspeech

AI-generated counterspeech offers a scalable and effective strategy to mitigate online toxicity by promoting more constructive dialogue. Yet, existing approaches adopt a generic, one-size-fits-all paradigm, overlooking the conversational context and characteristics of the targeted users. Here, we propose and evaluate multiple strategies for generating contextualized counterspeech that is adapted to the moderation setting and personalized to the moderated user. In detail, we explore a range of configurations that integrate different forms of contextual information and fine-tuning techniques. We conduct a comprehensive evaluation combining quantitative indicators with a pre-registered, mixed-design crowdsourcing experiment. To ensure robustness, we implement algorithmic measures of counterspeech quality based on ROUGE, BLEU, and BERTScore, observing overall consistent results across metrics. Furthermore, we analyze which characteristics of both the generated counterspeech and the moderated toxic message most strongly influence perceived persuasiveness, yielding insights into how contextualized interventions can be made more effective. Our findings show that personalization can be effective, but not uniformly so. Lightweight strategies combining conversational context and user history improve perceived adequacy and persuasiveness, whereas several other contextualization strategies degrade human-perceived counterspeech quality. Taken together, these results provide actionable directions for developing more personalized, effective, and responsible counterspeech systems, ultimately advancing human-AI collaboration in online content moderation.

  • 6 authors
·
Jul 27

Counter with Evidence! A Multi-Agent Memory Efficient Reasoning Framework for Hate Category Informed Counterspeech Generation

Counterspeech effectively neutralizes the impact of online hate. Although prior work explores automated counterspeech generation, it largely emphasizes stylistic control while treating hate speech as homogeneous, overlooking that distinct forms of abuse require fundamentally different counterspeech strategies. To address this gap, we introduce FIRE (Factuality Informed Multi-Agent Reasoning Framework) that first decomposes hate speech into one of the five distinct categories (misinformation, stereotype, conspiracy, dehumanizing, non-factual), and then maps it to a targeted counterspeech style. To facilitate FIRE, we curate FactualCS, a novel dataset of 4,784 instances that provides the annotations regarding hate categories, reasoning traces, and evidence mappings, which are critical elements for grounded generation that are missing in prior work. A comprehensive evaluation across 28 baseline configurations demonstrates that FIRE significantly surpasses existing methods, despite using compact agents (<2B). FIRE achieves a sim 12 % and sim 11 % improvements in factual and category-specific accuracy respectively, while simultaneously reducing toxicity by sim 11 % relative to the strongest baselines. Further human evaluation confirms that responses generated by FIRE are significantly preferred over the strongest baselines, underscoring its effectiveness for real-world deployment. These findings show that decomposing the underlying intent of hate speech is essential for generating safe, effective, and contextually precise counterspeech.

  • 3 authors
·
Aug 24

Hostile Counterspeech Drives Users From Hate Subreddits

Counterspeech -- speech that opposes hate speech -- has gained significant attention recently as a strategy to reduce hate on social media. While previous studies suggest that counterspeech can somewhat reduce hate speech, little is known about its effects on participation in online hate communities, nor which counterspeech tactics reduce harmful behavior. We begin to address these gaps by identifying 25 large hate communities ("subreddits") within Reddit and analyzing the effect of counterspeech on newcomers within these communities. We first construct a new public dataset of carefully annotated counterspeech and non-counterspeech comments within these subreddits. We use this dataset to train a state-of-the-art counterspeech detection model. Next, we use matching to evaluate the causal effects of hostile and non-hostile counterspeech on the engagement of newcomers in hate subreddits. We find that, while non-hostile counterspeech is ineffective at keeping users from fully disengaging from these hate subreddits, a single hostile counterspeech comment substantially reduces both future likelihood of engagement. While offering nuance to the understanding of counterspeech efficacy, these results a) leave unanswered the question of whether hostile counterspeech dissuades newcomers from participation in online hate writ large, or merely drives them into less-moderated and more extreme hate communities, and b) raises ethical considerations about hostile counterspeech, which is both comparatively common and might exacerbate rather than mitigate the net level of antagonism in society. These findings underscore the importance of future work to improve counterspeech tactics and minimize unintended harm.

  • 7 authors
·
May 28, 2024

ContextASR-Bench: A Massive Contextual Speech Recognition Benchmark

Automatic Speech Recognition (ASR) has been extensively investigated, yet prior evaluative efforts have largely been restricted to contextless paradigms. This constraint stems from the limited proficiency of conventional ASR models in context modeling and their deficiency in memory and reasoning based on world knowledge. Recent breakthroughs in the development of Large Language Models (LLMs) and corresponding Large Audio Language Models (LALMs) have markedly enhanced the visibility of general artificial intelligence capabilities. Consequently, there exists a compelling need for a benchmark that can evaluate both the generality and intelligence of ASR systems. To address this gap, we propose ContextASR-Bench: a comprehensive, large-scale benchmark designed to assess contextual speech recognition. This benchmark encompasses up to 40,000 data entries across over 10 domains, enabling a thorough evaluation of model performance in scenarios that omit or incorporate coarse-grained or fine-grained contextual information. Moreover, diverging from conventional ASR evaluations, our benchmark includes an analysis of model efficacy in recognizing named entities mentioned within the auditory input. Our extensive evaluation highlights that LALMs, with strong world knowledge and context learning capabilities, outperform conventional ASR models by a large margin. The dataset and evaluation code have been released at https://github.com/MrSupW/ContextASR-Bench.

  • 7 authors
·
Jul 8, 2025

SpeechParaling-Bench: A Comprehensive Benchmark for Paralinguistic-Aware Speech Generation

Paralinguistic cues are essential for natural human-computer interaction, yet their evaluation in Large Audio-Language Models (LALMs) remains limited by coarse feature coverage and the inherent subjectivity of assessment. To address these challenges, we introduce SpeechParaling-Bench, a comprehensive benchmark for paralinguistic-aware speech generation. It expands existing coverage from fewer than 50 to over 100 fine-grained features, supported by more than 1,000 English-Chinese parallel speech queries, and is organized into three progressively challenging tasks: fine-grained control, intra-utterance variation, and context-aware adaptation. To enable reliable evaluation, we further develop a pairwise comparison pipeline, in which candidate responses are evaluated against a fixed baseline by an LALM-based judge. By framing evaluation as relative preference rather than absolute scoring, this approach mitigates subjectivity and yields more stable and scalable assessments without costly human annotation. Extensive experiments reveal substantial limitations in current LALMs. Even leading proprietary models struggle with comprehensive static control and dynamic modulation of paralinguistic features, while failure to correctly interpret paralinguistic cues accounts for 43.3% of errors in situational dialogue. These findings underscore the need for more robust paralinguistic modeling toward human-aligned voice assistants.

  • 9 authors
·
Apr 21

ISCSLP 2026 CoT-TTS Challenge: Chain-of-Thought Reasoning for Context-Aware Text-to-Speech

Recent advances in text-to-speech (TTS) have greatly improved speech naturalness, speaker similarity, and controllability. However, most existing controllable TTS systems still rely on explicit user-provided style prompts, making it difficult to automatically determine how a sentence should be spoken in long and complex conversational scenarios. This proposal introduces the ISCSLP 2026 CoT-TTS Challenge, which aims to evaluate whether a system can infer the intended speaking manner from contextual information and generate speech consistent with both the reasoning output and the surrounding scene. The challenge contains two tracks: text-context-aware CoT-TTS and audio-context-aware CoT-TTS. We construct a large-scale bilingual training set from speech-rich media and provide carefully filtered evaluation data for leaderboard comparison. Each system is required to output both a chain-of-thought reasoning analysis and the generated speech waveform. The official evaluation combines objective metrics, multimodal LLM-based evaluation, and human subjective assessment. To facilitate reproducibility, we provide inference code together with a fine-tuning recipe for a 0.6B Qwen3-based model trained via a three-stage strategy. This challenge is expected to support research on context understanding, chain-of-thought reasoning, and expressive speech generation for applications such as film dubbing, audiobook production, virtual characters, and spoken dialogue agents. Further information about the associated challenge is available at:https://iscslp2026-cot-tts.github.io/challenge-website/

  • 12 authors
·
Jun 19

COBRA Frames: Contextual Reasoning about Effects and Harms of Offensive Statements

Warning: This paper contains content that may be offensive or upsetting. Understanding the harms and offensiveness of statements requires reasoning about the social and situational context in which statements are made. For example, the utterance "your English is very good" may implicitly signal an insult when uttered by a white man to a non-white colleague, but uttered by an ESL teacher to their student would be interpreted as a genuine compliment. Such contextual factors have been largely ignored by previous approaches to toxic language detection. We introduce COBRA frames, the first context-aware formalism for explaining the intents, reactions, and harms of offensive or biased statements grounded in their social and situational context. We create COBRACORPUS, a dataset of 33k potentially offensive statements paired with machine-generated contexts and free-text explanations of offensiveness, implied biases, speaker intents, and listener reactions. To study the contextual dynamics of offensiveness, we train models to generate COBRA explanations, with and without access to the context. We find that explanations by context-agnostic models are significantly worse than by context-aware ones, especially in situations where the context inverts the statement's offensiveness (29% accuracy drop). Our work highlights the importance and feasibility of contextualized NLP by modeling social factors.

  • 7 authors
·
Jun 2, 2023

Audio MultiChallenge: A Multi-Turn Evaluation of Spoken Dialogue Systems on Natural Human Interaction

End-to-end (E2E) spoken dialogue systems are increasingly replacing cascaded pipelines for voice-based human-AI interaction, processing raw audio directly without intermediate transcription. Existing benchmarks primarily evaluate these models on synthetic speech and single-turn tasks, leaving realistic multi-turn conversational ability underexplored. We introduce Audio MultiChallenge, an open-source benchmark to evaluate E2E spoken dialogue systems under natural multi-turn interaction patterns. Building on the text-based MultiChallenge framework, which evaluates Inference Memory, Instruction Retention, and Self Coherence, we introduce a new axis Voice Editing that tests robustness to mid-utterance speech repairs and backtracking. We further augment each axis to the audio modality, such as introducing Audio-Cue challenges for Inference Memory that require recalling ambient sounds and paralinguistic signals beyond semantic content. We curate 452 conversations from 47 speakers with 1,712 instance-specific rubrics through a hybrid audio-native agentic and human-in-the-loop pipeline that exposes model failures at scale while preserving natural disfluencies found in unscripted human speech. Our evaluation of proprietary and open-source models reveals that even frontier models struggle on our benchmark, with Gemini 3 Pro Preview (Thinking), our highest-performing model achieving a 54.65% pass rate. Error analysis shows that models fail most often on our new axes and that Self Coherence degrades with longer audio context. These failures reflect difficulty of tracking edits, audio cues, and long-range context in natural spoken dialogue. Audio MultiChallenge provides a reproducible testbed to quantify them and drive improvements in audio-native multi-turn interaction capability.

  • 11 authors
·
Dec 16, 2025

PROFASR-BENCH: A Benchmark for Context-Conditioned ASR in High-Stakes Professional Speech

Automatic Speech Recognition (ASR) in professional settings faces challenges that existing benchmarks underplay: dense domain terminology, formal register variation, and near-zero tolerance for critical entity errors. We present ProfASR-Bench, a professional-talk evaluation suite for high-stakes applications across finance, medicine, legal, and technology. Each example pairs a natural-language prompt (domain cue and/or speaker profile) with an entity-rich target utterance, enabling controlled measurement of context-conditioned recognition. The corpus supports conventional ASR metrics alongside entity-aware scores and slice-wise reporting by accent and gender. Using representative families Whisper (encoder-decoder ASR) and Qwen-Omni (audio language models) under matched no-context, profile, domain+profile, oracle, and adversarial conditions, we find a consistent pattern: lightweight textual context produces little to no change in average word error rate (WER), even with oracle prompts, and adversarial prompts do not reliably degrade performance. We term this the context-utilization gap (CUG): current systems are nominally promptable yet underuse readily available side information. ProfASR-Bench provides a standardized context ladder, entity- and slice-aware reporting with confidence intervals, and a reproducible testbed for comparing fusion strategies across model families. Dataset: https://huggingface.co/datasets/prdeepakbabu/ProfASR-Bench Code: https://github.com/prdeepakbabu/ProfASR-Bench

  • 1 authors
·
Dec 29, 2025

Semantic-Aware Interruption Detection in Spoken Dialogue Systems: Benchmark, Metric, and Model

Achieving natural full-duplex interaction in spoken dialogue systems (SDS) remains a challenge due to the difficulty of accurately detecting user interruptions. Current solutions are polarized between "trigger-happy" VAD-based methods that misinterpret backchannels and robust end-to-end models that exhibit unacceptable response delays. Moreover, the absence of real-world benchmarks and holistic metrics hinders progress in the field. This paper presents a comprehensive frame-work to overcome these limitations. We first introduce SID-Bench, the first benchmark for semantic-aware interruption detection built entirely from real-world human dialogues. To provide a rigorous assessment of the responsiveness-robustness trade-off, we propose the Average Penalty Time (APT) metric, which assigns a temporal cost to both false alarms and late responses. Building on this framework, we design an LLM-based detection model optimized through a novel training paradigm to capture subtle semantic cues of intent. Experimental results show that our model significantly outperforms mainstream baselines, achieving a nearly threefold reduction in APT. By successfully resolving the long-standing tension between speed and stability, our work establishes a new state-of-the-art for intelligent interruption handling in SDS. To facilitate future research, SID-Bench and the associated code are available at: https://github.com/xkx-hub/SID-bench.

  • 5 authors
·
Mar 24

Demonstrations Are All You Need: Advancing Offensive Content Paraphrasing using In-Context Learning

Paraphrasing of offensive content is a better alternative to content removal and helps improve civility in a communication environment. Supervised paraphrasers; however, rely heavily on large quantities of labelled data to help preserve meaning and intent. They also retain a large portion of the offensiveness of the original content, which raises questions on their overall usability. In this paper we aim to assist practitioners in developing usable paraphrasers by exploring In-Context Learning (ICL) with large language models (LLMs), i.e., using a limited number of input-label demonstration pairs to guide the model in generating desired outputs for specific queries. Our study focuses on key factors such as -- number and order of demonstrations, exclusion of prompt instruction, and reduction in measured toxicity. We perform principled evaluation on three datasets, including our proposed Context-Aware Polite Paraphrase dataset, comprising of dialogue-style rude utterances, polite paraphrases, and additional dialogue context. We evaluate our approach using two closed source and one open source LLM. Our results reveal that ICL is comparable to supervised methods in generation quality, while being qualitatively better by 25% on human evaluation and attaining lower toxicity by 76%. Also, ICL-based paraphrasers only show a slight reduction in performance even with just 10% training data.

  • 6 authors
·
Oct 16, 2023

HalluDial: A Large-Scale Benchmark for Automatic Dialogue-Level Hallucination Evaluation

Large Language Models (LLMs) have significantly advanced the field of Natural Language Processing (NLP), achieving remarkable performance across diverse tasks and enabling widespread real-world applications. However, LLMs are prone to hallucination, generating content that either conflicts with established knowledge or is unfaithful to the original sources. Existing hallucination benchmarks primarily focus on sentence- or passage-level hallucination detection, neglecting dialogue-level evaluation, hallucination localization, and rationale provision. They also predominantly target factuality hallucinations while underestimating faithfulness hallucinations, often relying on labor-intensive or non-specialized evaluators. To address these limitations, we propose HalluDial, the first comprehensive large-scale benchmark for automatic dialogue-level hallucination evaluation. HalluDial encompasses both spontaneous and induced hallucination scenarios, covering factuality and faithfulness hallucinations. The benchmark includes 4,094 dialogues with a total of 146,856 samples. Leveraging HalluDial, we conduct a comprehensive meta-evaluation of LLMs' hallucination evaluation capabilities in information-seeking dialogues and introduce a specialized judge language model, HalluJudge. The high data quality of HalluDial enables HalluJudge to achieve superior or competitive performance in hallucination evaluation, facilitating the automatic assessment of dialogue-level hallucinations in LLMs and providing valuable insights into this phenomenon. The dataset and the code are available at https://github.com/FlagOpen/HalluDial.

  • 7 authors
·
Jun 11, 2024

WavChat: A Survey of Spoken Dialogue Models

Recent advancements in spoken dialogue models, exemplified by systems like GPT-4o, have captured significant attention in the speech domain. Compared to traditional three-tier cascaded spoken dialogue models that comprise speech recognition (ASR), large language models (LLMs), and text-to-speech (TTS), modern spoken dialogue models exhibit greater intelligence. These advanced spoken dialogue models not only comprehend audio, music, and other speech-related features, but also capture stylistic and timbral characteristics in speech. Moreover, they generate high-quality, multi-turn speech responses with low latency, enabling real-time interaction through simultaneous listening and speaking capability. Despite the progress in spoken dialogue systems, there is a lack of comprehensive surveys that systematically organize and analyze these systems and the underlying technologies. To address this, we have first compiled existing spoken dialogue systems in the chronological order and categorized them into the cascaded and end-to-end paradigms. We then provide an in-depth overview of the core technologies in spoken dialogue models, covering aspects such as speech representation, training paradigm, streaming, duplex, and interaction capabilities. Each section discusses the limitations of these technologies and outlines considerations for future research. Additionally, we present a thorough review of relevant datasets, evaluation metrics, and benchmarks from the perspectives of training and evaluating spoken dialogue systems. We hope this survey will contribute to advancing both academic research and industrial applications in the field of spoken dialogue systems. The related material is available at https://github.com/jishengpeng/WavChat.

  • 19 authors
·
Nov 14, 2024

WavBench: Benchmarking Reasoning, Colloquialism, and Paralinguistics for End-to-End Spoken Dialogue Models

With the rapid integration of advanced reasoning capabilities into spoken dialogue models, the field urgently demands benchmarks that transcend simple interactions to address real-world complexity. However, current evaluations predominantly adhere to text-generation standards, overlooking the unique audio-centric characteristics of paralinguistics and colloquialisms, alongside the cognitive depth required by modern agents. To bridge this gap, we introduce WavBench, a comprehensive benchmark designed to evaluate realistic conversational abilities where prior works fall short. Uniquely, WavBench establishes a tripartite framework: 1) Pro subset, designed to rigorously challenge reasoning-enhanced models with significantly increased difficulty; 2) Basic subset, defining a novel standard for spoken colloquialism that prioritizes "listenability" through natural vocabulary, linguistic fluency, and interactive rapport, rather than rigid written accuracy; and 3) Acoustic subset, covering explicit understanding, generation, and implicit dialogue to rigorously evaluate comprehensive paralinguistic capabilities within authentic real-world scenarios. Through evaluating five state-of-the-art models, WavBench offers critical insights into the intersection of complex problem-solving, colloquial delivery, and paralinguistic fidelity, guiding the evolution of robust spoken dialogue models. The benchmark dataset and evaluation toolkit are available at https://naruto-2024.github.io/wavbench.github.io/.

  • 9 authors
·
Feb 12

Speech-Audio Compositional Attacks on Multimodal LLMs and Their Mitigation with SALMONN-Guard

Recent progress in large language models (LLMs) has enabled understanding of both speech and non-speech audio, but exposing new safety risks emerging from complex audio inputs that are inadequately handled by current safeguards. We introduce SACRED-Bench (Speech-Audio Composition for RED-teaming) to evaluate the robustness of LLMs under complex audio-based attacks. Unlike existing perturbation-based methods that rely on noise optimization or white-box access, SACRED-Bench exploits speech-audio composition mechanisms. SACRED-Bench adopts three mechanisms: (a) speech overlap and multi-speaker dialogue, which embeds harmful prompts beneath or alongside benign speech; (b) speech-audio mixture, which imply unsafe intent via non-speech audio alongside benign speech or audio; and (c) diverse spoken instruction formats (open-ended QA, yes/no) that evade text-only filters. Experiments show that, even Gemini 2.5 Pro, the state-of-the-art proprietary LLM, still exhibits 66% attack success rate in SACRED-Bench test set, exposing vulnerabilities under cross-modal, speech-audio composition attacks. To bridge this gap, we propose SALMONN-Guard, a safeguard LLM that jointly inspects speech, audio, and text for safety judgments, reducing attack success down to 20%. Our results highlight the need for audio-aware defenses for the safety of multimodal LLMs. The benchmark and SALMONN-Guard checkpoints can be found at https://huggingface.co/datasets/tsinghua-ee/SACRED-Bench. Warning: this paper includes examples that may be offensive or harmful.

  • 9 authors
·
Nov 13, 2025

OnePred: Next-Query Prediction via Recursive Intent Memory in Multi-Turn Conversations

Although large language model (LLM) conversational systems process millions of multi-turn dialogues daily, they remain fundamentally reactive: they respond only after the user types a query. A key step toward proactive interaction is next-query prediction, which anticipates the user's subsequent query based solely on the preceding dialogue. Progress on this task is hindered by the lack of dedicated benchmarks and a fundamental efficiency--quality trade-off: naively concatenating full dialogue history incurs linearly growing token consumption, while truncating to the latest turn discards crucial cross-turn context. Our key insight is that accurate prediction does not require re-reading raw history; it suffices to track the user's evolving intent trajectory across topics, unresolved needs, and interest shifts. We propose OnePred, which maintains a recursively updated memory as its sole cross-turn context, bounding the per-turn cost independently of conversation length. We train the model via a two-stage reinforcement learning pipeline that first teaches what to predict, then what to compress, shaping the memory into a prediction-oriented intent chain. To establish a rigorous testbed, we introduce NQP-Bench, spanning three diverse subsets. Experiments demonstrate that OnePred reduces per-turn token consumption by up to 22times compared to full-history inputs while consistently exceeding all baselines in prediction quality, with larger gains on longer conversations. Our code is publicly available at https://github.com/ZBWpro/OnePred.

  • 7 authors
·
May 21

Taskmaster-1: Toward a Realistic and Diverse Dialog Dataset

A significant barrier to progress in data-driven approaches to building dialog systems is the lack of high quality, goal-oriented conversational data. To help satisfy this elementary requirement, we introduce the initial release of the Taskmaster-1 dataset which includes 13,215 task-based dialogs comprising six domains. Two procedures were used to create this collection, each with unique advantages. The first involves a two-person, spoken "Wizard of Oz" (WOz) approach in which trained agents and crowdsourced workers interact to complete the task while the second is "self-dialog" in which crowdsourced workers write the entire dialog themselves. We do not restrict the workers to detailed scripts or to a small knowledge base and hence we observe that our dataset contains more realistic and diverse conversations in comparison to existing datasets. We offer several baseline models including state of the art neural seq2seq architectures with benchmark performance as well as qualitative human evaluations. Dialogs are labeled with API calls and arguments, a simple and cost effective approach which avoids the requirement of complex annotation schema. The layer of abstraction between the dialog model and the service provider API allows for a given model to interact with multiple services that provide similar functionally. Finally, the dataset will evoke interest in written vs. spoken language, discourse patterns, error handling and other linguistic phenomena related to dialog system research, development and design.

  • 10 authors
·
Sep 1, 2019

MirrorBench: An Extensible Framework to Evaluate User-Proxy Agents for Human-Likeness

Large language models (LLMs) are increasingly used as human simulators, both for evaluating conversational systems and for generating fine-tuning data. However, naive "act-as-a-user" prompting often yields verbose, unrealistic utterances, underscoring the need for principled evaluation of so-called user proxy agents. We present MIRRORBENCH, a reproducible, extensible benchmarking framework that evaluates user proxies solely on their ability to produce human-like user utterances across diverse conversational tasks, explicitly decoupled from downstream task success. MIRRORBENCH features a modular execution engine with typed interfaces, metadata-driven registries, multi-backend support, caching, and robust observability. The system supports pluggable user proxies, datasets, tasks, and metrics, enabling researchers to evaluate arbitrary simulators under a uniform, variance-aware harness. We include three lexical-diversity metrics (MATTR, YULE'S K, and HD-D) and three LLM-judge-based metrics (GTEval, Pairwise Indistinguishability, and Rubric-and-Reason). Across four open datasets, MIRRORBENCH yields variance-aware results and reveals systematic gaps between user proxies and real human users. The framework is open source and includes a simple command-line interface for running experiments, managing configurations and caching, and generating reports. The framework can be accessed at https://github.com/SAP/mirrorbench.

SAP SAP
·
Jan 12 3

Investigating Annotator Bias in Large Language Models for Hate Speech Detection

Data annotation, the practice of assigning descriptive labels to raw data, is pivotal in optimizing the performance of machine learning models. However, it is a resource-intensive process susceptible to biases introduced by annotators. The emergence of sophisticated Large Language Models (LLMs), like ChatGPT presents a unique opportunity to modernize and streamline this complex procedure. While existing research extensively evaluates the efficacy of LLMs, as annotators, this paper delves into the biases present in LLMs, specifically GPT 3.5 and GPT 4o when annotating hate speech data. Our research contributes to understanding biases in four key categories: gender, race, religion, and disability. Specifically targeting highly vulnerable groups within these categories, we analyze annotator biases. Furthermore, we conduct a comprehensive examination of potential factors contributing to these biases by scrutinizing the annotated data. We introduce our custom hate speech detection dataset, HateSpeechCorpus, to conduct this research. Additionally, we perform the same experiments on the ETHOS (Mollas et al., 2022) dataset also for comparative analysis. This paper serves as a crucial resource, guiding researchers and practitioners in harnessing the potential of LLMs for dataannotation, thereby fostering advancements in this critical field. The HateSpeechCorpus dataset is available here: https://github.com/AmitDasRup123/HateSpeechCorpus

  • 10 authors
·
Jun 16, 2024

URO-Bench: A Comprehensive Benchmark for End-to-End Spoken Dialogue Models

In recent years, with advances in large language models (LLMs), end-to-end spoken dialogue models (SDMs) have made significant strides. Compared to text-based LLMs, the evaluation of SDMs needs to take speech-related aspects into account, such as paralinguistic information and speech quality. However, there is still a lack of comprehensive evaluations for SDMs in speech-to-speech (S2S) scenarios. To address this gap, we propose URO-Bench, an extensive benchmark for SDMs. Notably, URO-Bench is the first S2S benchmark that covers evaluations about multilingualism, multi-round dialogues, and paralinguistics. Our benchmark is divided into two difficulty levels: basic track and pro track, consisting of 16 and 20 datasets respectively, evaluating the model's abilities in Understanding, Reasoning, and Oral conversation. Evaluations on our proposed benchmark reveal that current open-source SDMs perform rather well in daily QA tasks, but lag behind their backbone LLMs in terms of instruction-following ability and also suffer from catastrophic forgetting. Their performance in advanced evaluations of paralinguistic information and audio understanding remains subpar, highlighting the need for further research in this direction. We hope that URO-Bench can effectively facilitate the development of spoken dialogue models by providing a multifaceted evaluation of existing models and helping to track progress in this area.

  • 8 authors
·
Feb 24, 2025

Copy-Paste to Mitigate Large Language Model Hallucinations

While Retrieval-Augmented Generation (RAG) enables large language models (LLMs) to generate contextually grounded responses, contextual faithfulness remains challenging as LLMs may not consistently trust provided context, leading to hallucinations that undermine reliability. We observe an inverse correlation between response copying degree and context-unfaithful hallucinations on RAGTruth, suggesting that higher copying degrees reduce hallucinations by fostering genuine contextual belief. We propose CopyPasteLLM, obtained through two-stage high-copying response preference training. We design three prompting methods to enhance copying degree, demonstrating that high-copying responses achieve superior contextual faithfulness and hallucination control. These approaches enable a fully automated pipeline that transforms generated responses into high-copying preference data for training CopyPasteLLM. On FaithEval, ConFiQA and PubMedQA, CopyPasteLLM achieves best performance in both counterfactual and original contexts, remarkably with 12.2% to 24.5% accuracy improvements on FaithEval over the best baseline, while requiring only 365 training samples -- 1/50th of baseline data. To elucidate CopyPasteLLM's effectiveness, we propose the Context-Parameter Copying Capturing algorithm. Interestingly, this reveals that CopyPasteLLM recalibrates reliance on internal parametric knowledge rather than external knowledge during generation. All codes are available at https://github.com/longyongchao/CopyPasteLLM

  • 6 authors
·
Oct 1, 2025

ContextualJailbreak: Evolutionary Red-Teaming via Simulated Conversational Priming

Large language models (LLMs) remain vulnerable to jailbreak attacks that bypass safety alignment and elicit harmful responses. A growing body of work shows that contextual priming, where earlier turns covertly bias later replies, constitutes a powerful attack surface, with hand-crafted multi-turn scaffolds consistently outperforming single-turn manipulations on capable models. However, automated optimization-based red-teaming has remained largely limited to the single-turn setting, iterating over static prompts and lacking the ability to reason about which forms of conversational priming induce compliance. While recent multi-turn, search-based approaches have begun to bridge this gap, the mutator design space underlying effective primed dialogues remains largely unexplored. We present ContextualJailbreak, a black-box red-teaming strategy that performs evolutionary search over a simulated multi-turn primed dialogue. The strategy leverages a graded 0-5 harm score from a two-level judge as an in-loop signal, enabling partially harmful responses to guide the search process rather than being discarded. Search is driven by five semantically defined mutation operators: roleplay, scenario, expand, troubleshooting, and mechanistic, of which the last two are novel contributions of this work. Across 50 representative HarmBench behaviors, ContextualJailbreak achieves an ASR of 100% on gpt-oss:20B, 100% on qwen3-8B, 100% on llama3.1:70B, and 90% on gpt-oss:120B, outperforming four single- and multi-turn baselines by 31-96 percentage points on average. The 40 maximally harmful attacks discovered against gpt-oss:120B transfer without adaptation to closed frontier models, achieving 90.0% on gpt-4o-mini, 70.0% on gpt-5, and 70.0% on gemini-3-flash, but only 17.5% on claude-opus-4-7 and 15.0% on claude-sonnet-4-6, revealing a pronounced provider-level asymmetry in alignment robustness.

  • 4 authors
·
May 3

A comprehensive taxonomy of hallucinations in Large Language Models

Large language models (LLMs) have revolutionized natural language processing, yet their propensity for hallucination, generating plausible but factually incorrect or fabricated content, remains a critical challenge. This report provides a comprehensive taxonomy of LLM hallucinations, beginning with a formal definition and a theoretical framework that posits its inherent inevitability in computable LLMs, irrespective of architecture or training. It explores core distinctions, differentiating between intrinsic (contradicting input context) and extrinsic (inconsistent with training data or reality), as well as factuality (absolute correctness) and faithfulness (adherence to input). The report then details specific manifestations, including factual errors, contextual and logical inconsistencies, temporal disorientation, ethical violations, and task-specific hallucinations across domains like code generation and multimodal applications. It analyzes the underlying causes, categorizing them into data-related issues, model-related factors, and prompt-related influences. Furthermore, the report examines cognitive and human factors influencing hallucination perception, surveys evaluation benchmarks and metrics for detection, and outlines architectural and systemic mitigation strategies. Finally, it introduces web-based resources for monitoring LLM releases and performance. This report underscores the complex, multifaceted nature of LLM hallucinations and emphasizes that, given their theoretical inevitability, future efforts must focus on robust detection, mitigation, and continuous human oversight for responsible and reliable deployment in critical applications.

  • 1 authors
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Aug 2, 2025

MIntRec2.0: A Large-scale Benchmark Dataset for Multimodal Intent Recognition and Out-of-scope Detection in Conversations

Multimodal intent recognition poses significant challenges, requiring the incorporation of non-verbal modalities from real-world contexts to enhance the comprehension of human intentions. Existing benchmark datasets are limited in scale and suffer from difficulties in handling out-of-scope samples that arise in multi-turn conversational interactions. We introduce MIntRec2.0, a large-scale benchmark dataset for multimodal intent recognition in multi-party conversations. It contains 1,245 dialogues with 15,040 samples, each annotated within a new intent taxonomy of 30 fine-grained classes. Besides 9,304 in-scope samples, it also includes 5,736 out-of-scope samples appearing in multi-turn contexts, which naturally occur in real-world scenarios. Furthermore, we provide comprehensive information on the speakers in each utterance, enriching its utility for multi-party conversational research. We establish a general framework supporting the organization of single-turn and multi-turn dialogue data, modality feature extraction, multimodal fusion, as well as in-scope classification and out-of-scope detection. Evaluation benchmarks are built using classic multimodal fusion methods, ChatGPT, and human evaluators. While existing methods incorporating nonverbal information yield improvements, effectively leveraging context information and detecting out-of-scope samples remains a substantial challenge. Notably, large language models exhibit a significant performance gap compared to humans, highlighting the limitations of machine learning methods in the cognitive intent understanding task. We believe that MIntRec2.0 will serve as a valuable resource, providing a pioneering foundation for research in human-machine conversational interactions, and significantly facilitating related applications. The full dataset and codes are available at https://github.com/thuiar/MIntRec2.0.

  • 9 authors
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Mar 16, 2024

SLUE Phase-2: A Benchmark Suite of Diverse Spoken Language Understanding Tasks

Spoken language understanding (SLU) tasks have been studied for many decades in the speech research community, but have not received as much attention as lower-level tasks like speech and speaker recognition. In particular, there are not nearly as many SLU task benchmarks, and many of the existing ones use data that is not freely available to all researchers. Recent work has begun to introduce such benchmark datasets for several tasks. In this work, we introduce several new annotated SLU benchmark tasks based on freely available speech data, which complement existing benchmarks and address gaps in the SLU evaluation landscape. We contribute four tasks: question answering and summarization involve inference over longer speech sequences; named entity localization addresses the speech-specific task of locating the targeted content in the signal; dialog act classification identifies the function of a given speech utterance. We follow the blueprint of the Spoken Language Understanding Evaluation (SLUE) benchmark suite. In order to facilitate the development of SLU models that leverage the success of pre-trained speech representations, we will be publishing for each task (i) annotations for a relatively small fine-tuning set, (ii) annotated development and test sets, and (iii) baseline models for easy reproducibility and comparisons. In this work, we present the details of data collection and annotation and the performance of the baseline models. We also perform sensitivity analysis of pipeline models' performance (speech recognizer + text model) to the speech recognition accuracy, using more than 20 state-of-the-art speech recognition models.

  • 10 authors
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Dec 20, 2022

SLUE: New Benchmark Tasks for Spoken Language Understanding Evaluation on Natural Speech

Progress in speech processing has been facilitated by shared datasets and benchmarks. Historically these have focused on automatic speech recognition (ASR), speaker identification, or other lower-level tasks. Interest has been growing in higher-level spoken language understanding tasks, including using end-to-end models, but there are fewer annotated datasets for such tasks. At the same time, recent work shows the possibility of pre-training generic representations and then fine-tuning for several tasks using relatively little labeled data. We propose to create a suite of benchmark tasks for Spoken Language Understanding Evaluation (SLUE) consisting of limited-size labeled training sets and corresponding evaluation sets. This resource would allow the research community to track progress, evaluate pre-trained representations for higher-level tasks, and study open questions such as the utility of pipeline versus end-to-end approaches. We present the first phase of the SLUE benchmark suite, consisting of named entity recognition, sentiment analysis, and ASR on the corresponding datasets. We focus on naturally produced (not read or synthesized) speech, and freely available datasets. We provide new transcriptions and annotations on subsets of the VoxCeleb and VoxPopuli datasets, evaluation metrics and results for baseline models, and an open-source toolkit to reproduce the baselines and evaluate new models.

  • 7 authors
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Nov 19, 2021

S2S-Arena, Evaluating Speech2Speech Protocols on Instruction Following with Paralinguistic Information

The rapid development of large language models (LLMs) has brought significant attention to speech models, particularly recent progress in speech2speech protocols supporting speech input and output. However, the existing benchmarks adopt automatic text-based evaluators for evaluating the instruction following ability of these models lack consideration for paralinguistic information in both speech understanding and generation. To address these issues, we introduce S2S-Arena, a novel arena-style S2S benchmark that evaluates instruction-following capabilities with paralinguistic information in both speech-in and speech-out across real-world tasks. We design 154 samples that fused TTS and live recordings in four domains with 21 tasks and manually evaluate existing popular speech models in an arena-style manner. The experimental results show that: (1) in addition to the superior performance of GPT-4o, the speech model of cascaded ASR, LLM, and TTS outperforms the jointly trained model after text-speech alignment in speech2speech protocols; (2) considering paralinguistic information, the knowledgeability of the speech model mainly depends on the LLM backbone, and the multilingual support of that is limited by the speech module; (3) excellent speech models can already understand the paralinguistic information in speech input, but generating appropriate audio with paralinguistic information is still a challenge.

  • 6 authors
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Mar 6, 2025 2

RedditBias: A Real-World Resource for Bias Evaluation and Debiasing of Conversational Language Models

Text representation models are prone to exhibit a range of societal biases, reflecting the non-controlled and biased nature of the underlying pretraining data, which consequently leads to severe ethical issues and even bias amplification. Recent work has predominantly focused on measuring and mitigating bias in pretrained language models. Surprisingly, the landscape of bias measurements and mitigation resources and methods for conversational language models is still very scarce: it is limited to only a few types of bias, artificially constructed resources, and completely ignores the impact that debiasing methods may have on the final performance in dialog tasks, e.g., conversational response generation. In this work, we present RedditBias, the first conversational data set grounded in the actual human conversations from Reddit, allowing for bias measurement and mitigation across four important bias dimensions: gender, race, religion, and queerness. Further, we develop an evaluation framework which simultaneously 1) measures bias on the developed RedditBias resource, and 2) evaluates model capability in dialog tasks after model debiasing. We use the evaluation framework to benchmark the widely used conversational DialoGPT model along with the adaptations of four debiasing methods. Our results indicate that DialoGPT is biased with respect to religious groups and that some debiasing techniques can remove this bias while preserving downstream task performance.

  • 4 authors
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Jun 7, 2021

RAD-Bench: Evaluating Large Language Models Capabilities in Retrieval Augmented Dialogues

In real-world applications with Large Language Models (LLMs), external retrieval mechanisms - such as Search-Augmented Generation (SAG), tool utilization, and Retrieval-Augmented Generation (RAG) - are often employed to enhance the quality of augmented generations in dialogues. These approaches often come with multi-turn dialogue, where each interaction is enriched by relevant information retrieved from external sources. Existing benchmarks either assess LLMs' chat abilities in multi-turn dialogues or their use of retrieval for augmented responses in single-turn settings. However, there is a gap in evaluating LLMs' ability to leverage retrieval for more precise responses across multiple turns. To address this limitation, we introduce RAD-Bench (Retrieval Augmented Dialogue), a benchmark designed to evaluate LLMs' capabilities in multi-turn dialogues following retrievals, essential for their deployment in context-rich applications. RAD-Bench evaluates two key abilities of LLMs: Retrieval Synthesis and Retrieval Reasoning. These are measured using discriminative questions and retrieved contexts, and corresponding reference answers, assessing how effectively LLMs integrate and reason with context to maintain and enhance conversation quality over multiple turns. Our evaluation results on commonly used LLMs reveal that model performance deteriorates as additional layers of conditions or constraints are applied across conversation turns, even when accurate retrieved contexts are provided. The data and code are available at https://github.com/mtkresearch/RAD-Bench

  • 6 authors
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Sep 19, 2024

Does Context Matter? ContextualJudgeBench for Evaluating LLM-based Judges in Contextual Settings

The large language model (LLM)-as-judge paradigm has been used to meet the demand for a cheap, reliable, and fast evaluation of model outputs during AI system development and post-deployment monitoring. While judge models -- LLMs finetuned to specialize in assessing and critiquing model outputs -- have been touted as general purpose evaluators, they are typically evaluated only on non-contextual scenarios, such as instruction following. The omission of contextual settings -- those where external information is used as context to generate an output -- is surprising given the increasing prevalence of retrieval-augmented generation (RAG) and summarization use cases. Contextual assessment is uniquely challenging, as evaluation often depends on practitioner priorities, leading to conditional evaluation criteria (e.g., comparing responses based on factuality and then considering completeness if they are equally factual). To address the gap, we propose ContextualJudgeBench, a judge benchmark with 2,000 challenging response pairs across eight splits inspired by real-world contextual evaluation scenarios. We build our benchmark with a multi-pronged data construction pipeline that leverages both existing human annotations and model-based perturbations. Our comprehensive study across 11 judge models and 9 general purpose models, reveals that the contextual information and its assessment criteria present a significant challenge to even state-of-the-art models. For example, OpenAI's o1, the best-performing model, barely reaches 55% consistent accuracy.

  • 5 authors
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Mar 19, 2025

Learning to Detect Relevant Contexts and Knowledge for Response Selection in Retrieval-based Dialogue Systems

Recently, knowledge-grounded conversations in the open domain gain great attention from researchers. Existing works on retrieval-based dialogue systems have paid tremendous efforts to utilize neural networks to build a matching model, where all of the context and knowledge contents are used to match the response candidate with various representation methods. Actually, different parts of the context and knowledge are differentially important for recognizing the proper response candidate, as many utterances are useless due to the topic shift. Those excessive useless information in the context and knowledge can influence the matching process and leads to inferior performance. To address this problem, we propose a multi-turn Response Selection Model that can Detect the relevant parts of the Context and Knowledge collection (RSM-DCK). Our model first uses the recent context as a query to pre-select relevant parts of the context and knowledge collection at the word-level and utterance-level semantics. Further, the response candidate interacts with the selected context and knowledge collection respectively. In the end, The fused representation of the context and response candidate is utilized to post-select the relevant parts of the knowledge collection more confidently for matching. We test our proposed model on two benchmark datasets. Evaluation results indicate that our model achieves better performance than the existing methods, and can effectively detect the relevant context and knowledge for response selection.

  • 5 authors
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Sep 26, 2025