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Sep 18

WildSEEK: Evaluating Language Models for Information-Seeking

Language models are increasingly mediating information access to end users, urging a systematic evaluation of their responses for a fair and reliable information ecosystem. Existing evaluations, however, are often topic-specific or synthetic, limiting their ability to capture the complexity of "in the wild" information-seeking queries and the risks present in model responses. To address this gap, we introduce WildSEEK, a manually annotated dataset of 3k information-seeking queries from real user interactions, and an evaluation framework for LLM-generated responses. WildSEEK includes annotations for risk-sensitive domains (e.g. health and financial information), and distinguishes factoid queries from analytical queries which seek responses beyond facts. We train classifiers on WildSEEK to analyze more than 1.8M realistic user queries. We find that over a third of information-seeking queries are high-risk and more often analytical. Our findings show that LLM responses fail more often in four criteria: sycophantic behavior, overreliance, a default US-centric perspective, and poor handling of vulnerable populations -- with failure rates being mostly higher for analytical queries. By providing methods to monitor the reliability, safety, and fairness of LLM behavior, our dataset and evaluation framework offer an empirical foundation for the broader question of how these systems should behave as they take on a growing role in information access.

  • 6 authors
·
Aug 30

CoLoTa: A Dataset for Entity-based Commonsense Reasoning over Long-Tail Knowledge

The rise of Large Language Models (LLMs) has redefined the AI landscape, particularly due to their ability to encode factual and commonsense knowledge, and their outstanding performance in tasks requiring reasoning. Despite these advances, hallucinations and reasoning errors remain a significant barrier to their deployment in high-stakes settings. In this work, we observe that even the most prominent LLMs, such as OpenAI-o1, suffer from high rates of reasoning errors and hallucinations on tasks requiring commonsense reasoning over obscure, long-tail entities. To investigate this limitation, we present a new dataset for Commonsense reasoning over Long-Tail entities (CoLoTa), that consists of 3,300 queries from question answering and claim verification tasks and covers a diverse range of commonsense reasoning skills. We remark that CoLoTa can also serve as a Knowledge Graph Question Answering (KGQA) dataset since the support of knowledge required to answer its queries is present in the Wikidata knowledge graph. However, as opposed to existing KGQA benchmarks that merely focus on factoid questions, our CoLoTa queries also require commonsense reasoning. Our experiments with strong LLM-based KGQA methodologies indicate their severe inability to answer queries involving commonsense reasoning. Hence, we propose CoLoTa as a novel benchmark for assessing both (i) LLM commonsense reasoning capabilities and their robustness to hallucinations on long-tail entities and (ii) the commonsense reasoning capabilities of KGQA methods.

  • 3 authors
·
Apr 19, 2025

MetaRAG: Metamorphic Testing for Hallucination Detection in RAG Systems

Large Language Models (LLMs) are increasingly deployed in enterprise applications, yet their reliability remains limited by hallucinations, i.e., confident but factually incorrect information. Existing detection approaches, such as SelfCheckGPT and MetaQA, primarily target standalone LLMs and do not address the unique challenges of Retrieval-Augmented Generation (RAG) systems, where responses must be consistent with retrieved evidence. We therefore present MetaRAG, a metamorphic testing framework for hallucination detection in Retrieval-Augmented Generation (RAG) systems. MetaRAG operates in a real-time, unsupervised, black-box setting, requiring neither ground-truth references nor access to model internals, making it suitable for proprietary and high-stakes domains. The framework proceeds in four stages: (1) decompose answers into atomic factoids, (2) generate controlled mutations of each factoid using synonym and antonym substitutions, (3) verify each variant against the retrieved context (synonyms are expected to be entailed and antonyms contradicted), and (4) aggregate penalties for inconsistencies into a response-level hallucination score. Crucially for identity-aware AI, MetaRAG localizes unsupported claims at the factoid span where they occur (e.g., pregnancy-specific precautions, LGBTQ+ refugee rights, or labor eligibility), allowing users to see flagged spans and enabling system designers to configure thresholds and guardrails for identity-sensitive queries. Experiments on a proprietary enterprise dataset illustrate the effectiveness of MetaRAG for detecting hallucinations and enabling trustworthy deployment of RAG-based conversational agents. We also outline a topic-based deployment design that translates MetaRAG's span-level scores into identity-aware safeguards; this design is discussed but not evaluated in our experiments.

  • 3 authors
·
Sep 11, 2025

FACTOID: FACtual enTailment fOr hallucInation Detection

The widespread adoption of Large Language Models (LLMs) has facilitated numerous benefits. However, hallucination is a significant concern. In response, Retrieval Augmented Generation (RAG) has emerged as a highly promising paradigm to improve LLM outputs by grounding them in factual information. RAG relies on textual entailment (TE) or similar methods to check if the text produced by LLMs is supported or contradicted, compared to retrieved documents. This paper argues that conventional TE methods are inadequate for spotting hallucinations in content generated by LLMs. For instance, consider a prompt about the 'USA's stance on the Ukraine war''. The AI-generated text states, ...U.S. President Barack Obama says the U.S. will not put troops in Ukraine...'' However, during the war the U.S. president is Joe Biden which contradicts factual reality. Moreover, current TE systems are unable to accurately annotate the given text and identify the exact portion that is contradicted. To address this, we introduces a new type of TE called ``Factual Entailment (FE).'', aims to detect factual inaccuracies in content generated by LLMs while also highlighting the specific text segment that contradicts reality. We present FACTOID (FACTual enTAILment for hallucInation Detection), a benchmark dataset for FE. We propose a multi-task learning (MTL) framework for FE, incorporating state-of-the-art (SoTA) long text embeddings such as e5-mistral-7b-instruct, along with GPT-3, SpanBERT, and RoFormer. The proposed MTL architecture for FE achieves an avg. 40\% improvement in accuracy on the FACTOID benchmark compared to SoTA TE methods. As FE automatically detects hallucinations, we assessed 15 modern LLMs and ranked them using our proposed Auto Hallucination Vulnerability Index (HVI_auto). This index quantifies and offers a comparative scale to evaluate and rank LLMs according to their hallucinations.

  • 7 authors
·
Mar 27, 2024

Blind Men and the Elephant: Probing the Epistemic Myopia of LLMs under Long-Tail Divergent Knowledge

Factual question answering (QA) typically assumes a single canonical answer, obscuring whether large language models (LLMs) retain divergent accounts of long-tail facts. To address this gap, we introduce ElephantBench, a closed-book knowledge probe comprising 1,094 questions generated through an auditable graph-based pipeline. The pipeline retrieves related documents from a low-exposure web corpus, identifies naturally occurring disagreements, and converts them into multi-account QA records. Each answer is verified against the originating documents and authoritative public web sources and is then reviewed by human annotators. Across 32 models, even the strongest model recovers both accounts on only 52.4% of questions, while on nearly all remaining questions it recalls one account but omits the other. Scaling model size and inference-time reasoning improve recall but do not eliminate this incompleteness. Corpus analysis further shows that exposure imbalance favors the dominant account, whereas greater minority-side exposure is associated with more complete recall. These findings establish ElephantBench as a reproducible knowledge probe for diagnosing epistemic myopia in parametric memory. More broadly, our graph-based benchmark construction pipeline provides an efficient and scalable way to turn long-tail corpora into source-traceable knowledge probes, supporting efforts to evaluate and advance the epistemic rigour of next-generation LLMs. Code is available at https://github.com/Tencent/ElephantBench.

tencent Tencent
·
Aug 27 2

The Curious Case of Factual (Mis)Alignment between LLMs' Short- and Long-Form Answers

Large language models (LLMs) can correctly answer "When was Einstein born?" yet fail to provide the same date when writing about Einstein's life revealing a fundamental inconsistency in how models access factual knowledge across task complexities. While models display impressive accuracy on factual question-answering benchmarks, the reliability gap between simple and complex queries remains poorly understood, eroding their trustworthiness. In this work, we introduce Short-Long Form Alignment for Factual Question Answering (SLAQ), a controlled evaluation framework that compares LLMs' answers to the same factual questions asked (a) in isolation (short) vs. (b) integrated into complex queries (long). Looking at 16 LLMs across 600 queries, we find a systematic misalignment of answers to the corresponding short and long queries. We further uncover position-dependent accuracy loss and momentum effects where consecutive correct or incorrect answers create self-reinforcing patterns. Through mechanistic analysis, we find that aligned facts activate overlapping model internals, and that metrics based on mechanistic similarity can predict short-long answer alignment with up to 78% accuracy. Our work establishes factual consistency over query complexity as an important aspect of LLMs' trustworthiness and challenges current evaluation practices, which implicitly assume that good performance for simple factual queries implies reliability in more complex knowledge-seeking tasks too.

WueNLP WüNLP
·
Oct 13, 2025 2

MODS: Moderating a Mixture of Document Speakers to Summarize Debatable Queries in Document Collections

Query-focused summarization (QFS) gives a summary of documents to answer a query. Past QFS work assumes queries have one answer, ignoring debatable ones (Is law school worth it?). We introduce Debatable QFS (DQFS), a task to create summaries that answer debatable queries via documents with opposing perspectives; summaries must comprehensively cover all sources and balance perspectives, favoring no side. These goals elude LLM QFS systems, which: 1) lack structured content plans, failing to guide LLMs to write balanced summaries, and 2) use the same query to retrieve contexts across documents, failing to cover all perspectives specific to each document's content. To overcome this, we design MODS, a multi-LLM framework mirroring human panel discussions. MODS treats documents as individual Speaker LLMs and has a Moderator LLM that picks speakers to respond to tailored queries for planned topics. Speakers use tailored queries to retrieve relevant contexts from their documents and supply perspectives, which are tracked in a rich outline, yielding a content plan to guide the final summary. Experiments on ConflictingQA with controversial web queries and DebateQFS, our new dataset of debate queries from Debatepedia, show MODS beats SOTA by 38-59% in topic paragraph coverage and balance, based on new citation metrics. Users also find MODS's summaries to be readable and more balanced.

  • 7 authors
·
Feb 1, 2025

Using clarification questions to improve software developers' Web search

Context: Recent research indicates that Web queries written by software developers are not very successful in retrieving relevant results, performing measurably worse compared to general purpose Web queries. Most approaches up to this point have addressed this problem with software engineering-specific automated query reformulation techniques, which work without developer involvement but are limited by the content of the original query. In other words, these techniques automatically improve the existing query but can not contribute new, previously unmentioned, concepts. Objective: In this paper, we propose a technique to guide software developers in manually improving their own Web search queries. We examine a conversational approach that follows unsuccessful queries with a clarification question aimed at eliciting additional query terms, thus providing to the developer a clear dimension along which the query could be improved. Methods: We describe a set of clarification questions derived from a corpus of software developer queries and a neural approach to recommending them for a newly issued query. Results: Our evaluation indicates that the recommendation technique is accurate, predicting a valid clarification question 80% of the time and outperforms simple baselines, as well as, state-of-the-art Learning To Rank (LTR) baselines. Conclusion: As shown in the experimental results, the described approach is capable at recommending appropriate clarification questions to software developers and considered useful by a sample of developers ranging from novices to experienced professionals.

  • 2 authors
·
Jul 26, 2022

Retrieval Augmented Fact Verification by Synthesizing Contrastive Arguments

The rapid propagation of misinformation poses substantial risks to public interest. To combat misinformation, large language models (LLMs) are adapted to automatically verify claim credibility. Nevertheless, existing methods heavily rely on the embedded knowledge within LLMs and / or black-box APIs for evidence collection, leading to subpar performance with smaller LLMs or upon unreliable context. In this paper, we propose retrieval augmented fact verification through the synthesis of contrasting arguments (RAFTS). Upon input claims, RAFTS starts with evidence retrieval, where we design a retrieval pipeline to collect and re-rank relevant documents from verifiable sources. Then, RAFTS forms contrastive arguments (i.e., supporting or refuting) conditioned on the retrieved evidence. In addition, RAFTS leverages an embedding model to identify informative demonstrations, followed by in-context prompting to generate the prediction and explanation. Our method effectively retrieves relevant documents as evidence and evaluates arguments from varying perspectives, incorporating nuanced information for fine-grained decision-making. Combined with informative in-context examples as prior, RAFTS achieves significant improvements to supervised and LLM baselines without complex prompts. We demonstrate the effectiveness of our method through extensive experiments, where RAFTS can outperform GPT-based methods with a significantly smaller 7B LLM.

  • 6 authors
·
Jun 14, 2024

The CitizenQuery Benchmark: A Novel Dataset and Evaluation Pipeline for Measuring LLM Performance in Citizen Query Tasks

"Citizen queries" are questions asked by an individual about government policies, guidance, and services that are relevant to their circumstances, encompassing a range of topics including benefits, taxes, immigration, employment, public health, and more. This represents a compelling use case for Large Language Models (LLMs) that respond to citizen queries with information that is adapted to a user's context and communicated according to their needs. However, in this use case, any misinformation could have severe, negative, likely invisible ramifications for an individual placing their trust in a model's response. To this effect, we introduce CitizenQuery-UK, a benchmark dataset of 22 thousand pairs of citizen queries and responses that have been synthetically generated from the swathes of public information on gov.uk about government in the UK. We present the curation methodology behind CitizenQuery-UK and an overview of its contents. We also introduce a methodology for the benchmarking of LLMs with the dataset, using an adaptation of FActScore to benchmark 11 models for factuality, abstention frequency, and verbosity. We document these results, and interpret them in the context of the public sector, finding that: (i) there are distinct performance profiles across model families, but each is competitive; (ii) high variance undermines utility; (iii) abstention is low and verbosity is high, with implications on reliability; and (iv) more trustworthy AI requires acknowledged "fallibility" in the way it interacts with users. The contribution of our research lies in assessing the trustworthiness of LLMs in citizen query tasks; as we see a world of increasing AI integration into day-to-day life, our benchmark, built entirely on open data, lays the foundations for better evidenced decision-making regarding AI and the public sector.

  • 8 authors
·
Feb 3

Retrieval Helps or Hurts? A Deeper Dive into the Efficacy of Retrieval Augmentation to Language Models

While large language models (LMs) demonstrate remarkable performance, they encounter challenges in providing accurate responses when queried for information beyond their pre-trained memorization. Although augmenting them with relevant external information can mitigate these issues, failure to consider the necessity of retrieval may adversely affect overall performance. Previous research has primarily focused on examining how entities influence retrieval models and knowledge recall in LMs, leaving other aspects relatively unexplored. In this work, our goal is to offer a more detailed, fact-centric analysis by exploring the effects of combinations of entities and relations. To facilitate this, we construct a new question answering (QA) dataset called WiTQA (Wikipedia Triple Question Answers). This dataset includes questions about entities and relations of various popularity levels, each accompanied by a supporting passage. Our extensive experiments with diverse LMs and retrievers reveal when retrieval does not consistently enhance LMs from the viewpoints of fact-centric popularity.Confirming earlier findings, we observe that larger LMs excel in recalling popular facts. However, they notably encounter difficulty with infrequent entity-relation pairs compared to retrievers. Interestingly, they can effectively retain popular relations of less common entities. We demonstrate the efficacy of our finer-grained metric and insights through an adaptive retrieval system that selectively employs retrieval and recall based on the frequencies of entities and relations in the question.

  • 4 authors
·
Feb 20, 2024

Needle in the Web: A Benchmark for Retrieving Targeted Web Pages in the Wild

Large Language Models (LLMs) have evolved from simple chatbots into sophisticated agents capable of automating complex real-world tasks, where browsing and reasoning over live web content is key to assessing retrieval and cognitive skills. Existing benchmarks like BrowseComp and xBench-DeepSearch emphasize complex reasoning searches requiring multi-hop synthesis but neglect Fuzzy Exploratory Search, namely queries that are vague and multifaceted, where users seek the most relevant webpage rather than a single factual answer. To address this gap, we introduce Needle in the Web, a novel benchmark specifically designed to evaluate modern search agents and LLM-based systems on their ability to retrieve and reason over real-world web content in response to ambiguous, exploratory queries under varying levels of difficulty. Needle in the Web comprises 663 questions spanning seven distinct domains. To ensure high query quality and answer uniqueness, we employ a flexible methodology that reliably generates queries of controllable difficulty based on factual claims of web contents. We benchmark three leading LLMs and three agent-based search systems on Needle in the Web, finding that most models struggle: many achieve below 35% accuracy, and none consistently excel across domains or difficulty levels. These findings reveal that Needle in the Web presents a significant challenge for current search systems and highlights the open problem of effective fuzzy retrieval under semantic ambiguity.

  • 4 authors
·
Dec 18, 2025

Keep It InMind: Benchmarking the Implicit-Association Blind Spot in Agent Memory

Long-term memory systems store what a user says in an external store and retrieve it when a related query arrives. This interface rests on an assumption so natural that it is rarely stated: a memory that is needed will resemble the query that needs it. World knowledge breaks the assumption. A tree-nut allergy should change the answer to a macaron request through their almond-flour ingredient, yet the two texts share no cue a retriever can see. We call this failure mode the implicit-association blind spot and introduce InMind, a 125-task, expert-verified benchmark spanning ten life domains, with 113 tasks grounded in citable public sources. Its paired controls separate three explanations that existing evaluations conflate: the fact was never stored, the model lacks the bridging knowledge, or the fact was stored and never surfaced. The verdict is clean. With the decisive memory placed in context, the backbone answers 84.0 percent of indirect queries; when the same memory must be retrieved, six vector, graph, and agentic memory systems reach at most 14.4 percent, even though they recall the same facts on demand at up to 100 percent. An embedding with eight times the dimensionality raises answer-blind target recall for every system yet leaves the gap essentially intact. A minimal diagnostic probe that keeps memory visible before the query arrives recovers most of the gap, locating the failure in the query-conditioned interface itself and pointing to routing, deciding which facts must stay visible, as the open problem InMind is built to score.

muset-ai muset.ai
·
Jul 26 2

SealQA: Raising the Bar for Reasoning in Search-Augmented Language Models

We introduce SealQA, a new challenge benchmark for evaluating SEarch-Augmented Language models on fact-seeking questions where web search yields conflicting, noisy, or unhelpful results. SealQA comes in three flavors: (1) Seal-0 (main) and (2) Seal-Hard, which assess factual accuracy and reasoning capabilities, with Seal-0 focusing on the most challenging questions where chat models (e.g., GPT-4.1) typically achieve near-zero accuracy; and (3) LongSeal, which extends SealQA to test long-context, multi-document reasoning in "needle-in-a-haystack" settings. Our evaluation reveals critical limitations in current models: Even frontier LLMs perform poorly across all SealQA flavors. On Seal-0, frontier agentic models equipped with tools like o3 and o4-mini achieve only 17.1% and 6.3% accuracy, respectively, at their best reasoning efforts. We find that advanced reasoning models such as DeepSeek-R1-671B and o3-mini are highly vulnerable to noisy search results. Notably, increasing test-time compute does not yield reliable gains across o3-mini, o4-mini, and o3, with performance often plateauing or even declining early. Additionally, while recent models are less affected by the "lost-in-the-middle" issue, they still fail to reliably identify relevant documents in LongSeal when faced with numerous distractors. To facilitate future work, we release SealQA at huggingface.co/datasets/vtllms/sealqa.

  • 6 authors
·
Jun 1, 2025 2

FrugalRAG: Learning to retrieve and reason for multi-hop QA

We consider the problem of answering complex questions, given access to a large unstructured document corpus. The de facto approach to solving the problem is to leverage language models that (iteratively) retrieve and reason through the retrieved documents, until the model has sufficient information to generate an answer. Attempts at improving this approach focus on retrieval-augmented generation (RAG) metrics such as accuracy and recall and can be categorized into two types: (a) fine-tuning on large question answering (QA) datasets augmented with chain-of-thought traces, and (b) leveraging RL-based fine-tuning techniques that rely on question-document relevance signals. However, efficiency in the number of retrieval searches is an equally important metric, which has received less attention. In this work, we show that: (1) Large-scale fine-tuning is not needed to improve RAG metrics, contrary to popular claims in recent literature. Specifically, a standard ReAct pipeline with improved prompts can outperform state-of-the-art methods on benchmarks such as HotPotQA. (2) Supervised and RL-based fine-tuning can help RAG from the perspective of frugality, i.e., the latency due to number of searches at inference time. For example, we show that we can achieve competitive RAG metrics at nearly half the cost (in terms of number of searches) on popular RAG benchmarks, using the same base model, and at a small training cost (1000 examples).

  • 4 authors
·
Jul 10, 2025

Narrowing the Knowledge Evaluation Gap: Open-Domain Question Answering with Multi-Granularity Answers

Factual questions typically can be answered correctly at different levels of granularity. For example, both ``August 4, 1961'' and ``1961'' are correct answers to the question ``When was Barack Obama born?''. Standard question answering (QA) evaluation protocols, however, do not explicitly take this into account and compare a predicted answer against answers of a single granularity level. In this work, we propose GRANOLA QA, a novel evaluation setting where a predicted answer is evaluated in terms of accuracy and informativeness against a set of multi-granularity answers. We present a simple methodology for enriching existing datasets with multi-granularity answers, and create GRANOLA-EQ, a multi-granularity version of the EntityQuestions dataset. We evaluate a range of decoding methods on GRANOLA-EQ, including a new algorithm, called Decoding with Response Aggregation (DRAG), that is geared towards aligning the response granularity with the model's uncertainty. Our experiments show that large language models with standard decoding tend to generate specific answers, which are often incorrect. In contrast, when evaluated on multi-granularity answers, DRAG yields a nearly 20 point increase in accuracy on average, which further increases for rare entities. Overall, this reveals that standard evaluation and decoding schemes may significantly underestimate the knowledge encapsulated in LMs.

  • 3 authors
·
Jan 9, 2024

QO-Bench: Diagnosing Query-Operator-Preserving Retrieval over Typed Event Tuples

Many real-world questions over business, legal, and scientific corpora are natural-language versions of database-style queries over records latent in text. Existing retrieval-augmented generation (RAG) systems are optimized primarily for semantic relevance, but retrieving plausible passages does not guarantee correct query execution. We introduce QO-Bench, a diagnostic benchmark for query-operator question answering over typed event tuples. The benchmark covers 22,984 news articles and 614 corporate events across 18 query templates, evaluated on 785 questions. Each gold answer is deterministically computed from typed event tuples and scored by recall, with answers matched to the gold tuples by exact match rather than an LLM judge. This design enables operator-level diagnosis such as joins and intersection. We evaluate RAG, ReAct RAG, GraphRAG, and information-extraction-to-SQL under matched conditions, with a long-context oracle ceiling to isolate retrieval failure. A two-axis framework -- index-time preservation versus query-time execution -- predicts where each paradigm fails, and the results bear it out: systems retrieve relevant text but discard the typed values operators need, and the deployable paradigm ranking inverts across operators, with similarity retrieval leading on filter/project and extraction-to-SQL on intersection and counting. Even given the gold evidence, a long-context oracle stays far from saturated, so operator execution -- not retrieval alone -- is a core bottleneck that a stronger answer model does not remove. QO-Bench reframes the goal from passage relevance to query-operator-preserving retrieval.

  • 5 authors
·
Jun 2

TRACE: State-Aware Query Processing over Temporal Evidence Graphs for Conversational Data

Conversational data is increasingly used as a persistent source of user state for long-running assistants and AI agents. However, querying this data remains challenging because conversations naturally evolve: plans are revised, preferences change, and later messages frequently supersede or contradict earlier information. Existing long-memory pipelines largely treat memories as independent text or vector objects. This approach often retrieves semantically similar but stale evidence, offering limited support for state-aware reasoning. To address this problem, we present TRACE, a query processing framework over temporal evidence graphs for evolving conversational data. TRACE models conversations as a hierarchical graph spanning events, sessions, and topics, enriched with typed temporal, causal, update, and contradiction relations. Crucially, the framework maintains validity annotations so obsolete facts remain accessible for historical queries but are discounted for current-state answers. At query time, TRACE combines vector-based note retrieval with graph-guided evidence search, generating validity-aware support paths and a hybrid context for answer generation. This design separates lexical recall from evidence reconstruction, enabling bounded query-time reasoning over long conversational histories. Experiments on long-conversation query-answering (QA) benchmarks show that TRACE improves temporal and multi-hop reasoning, with ablations highlighting the importance of hierarchy, update-aware seeding, and path-grounded evidence.

  • 8 authors
·
Jun 30

FELM: Benchmarking Factuality Evaluation of Large Language Models

Assessing factuality of text generated by large language models (LLMs) is an emerging yet crucial research area, aimed at alerting users to potential errors and guiding the development of more reliable LLMs. Nonetheless, the evaluators assessing factuality necessitate suitable evaluation themselves to gauge progress and foster advancements. This direction remains under-explored, resulting in substantial impediments to the progress of factuality evaluators. To mitigate this issue, we introduce a benchmark for Factuality Evaluation of large Language Models, referred to as felm. In this benchmark, we collect responses generated from LLMs and annotate factuality labels in a fine-grained manner. Contrary to previous studies that primarily concentrate on the factuality of world knowledge (e.g.~information from Wikipedia), felm focuses on factuality across diverse domains, spanning from world knowledge to math and reasoning. Our annotation is based on text segments, which can help pinpoint specific factual errors. The factuality annotations are further supplemented by predefined error types and reference links that either support or contradict the statement. In our experiments, we investigate the performance of several LLM-based factuality evaluators on felm, including both vanilla LLMs and those augmented with retrieval mechanisms and chain-of-thought processes. Our findings reveal that while retrieval aids factuality evaluation, current LLMs are far from satisfactory to faithfully detect factual errors.

  • 7 authors
·
Oct 1, 2023

Agentic Search in the Wild: Intents and Trajectory Dynamics from 14M+ Real Search Requests

LLM-powered search agents are increasingly being used for multi-step information seeking tasks, yet the IR community lacks empirical understanding of how agentic search sessions unfold and how retrieved evidence is used. This paper presents a large-scale log analysis of agentic search based on 14.44M search requests (3.97M sessions) collected from DeepResearchGym, i.e. an open-source search API accessed by external agentic clients. We sessionize the logs, assign session-level intents and step-wise query-reformulation labels using LLM-based annotation, and propose Context-driven Term Adoption Rate (CTAR) to quantify whether newly introduced query terms are traceable to previously retrieved evidence. Our analyses reveal distinctive behavioral patterns. First, over 90% of multi-turn sessions contain at most ten steps, and 89% of inter-step intervals fall under one minute. Second, behavior varies by intent. Fact-seeking sessions exhibit high repetition that increases over time, while sessions requiring reasoning sustain broader exploration. Third, agents reuse evidence across steps. On average, 54% of newly introduced query terms appear in the accumulated evidence context, with contributions from earlier steps beyond the most recent retrieval. The findings suggest that agentic search may benefit from repetition-aware early stopping, intent-adaptive retrieval budgets, and explicit cross-step context tracking. We plan to release the anonymized logs to support future research.

Natural Logic-guided Autoregressive Multi-hop Document Retrieval for Fact Verification

A key component of fact verification is thevevidence retrieval, often from multiple documents. Recent approaches use dense representations and condition the retrieval of each document on the previously retrieved ones. The latter step is performed over all the documents in the collection, requiring storing their dense representations in an index, thus incurring a high memory footprint. An alternative paradigm is retrieve-and-rerank, where documents are retrieved using methods such as BM25, their sentences are reranked, and further documents are retrieved conditioned on these sentences, reducing the memory requirements. However, such approaches can be brittle as they rely on heuristics and assume hyperlinks between documents. We propose a novel retrieve-and-rerank method for multi-hop retrieval, that consists of a retriever that jointly scores documents in the knowledge source and sentences from previously retrieved documents using an autoregressive formulation and is guided by a proof system based on natural logic that dynamically terminates the retrieval process if the evidence is deemed sufficient. This method is competitive with current state-of-the-art methods on FEVER, HoVer and FEVEROUS-S, while using 5 to 10 times less memory than competing systems. Evaluation on an adversarial dataset indicates improved stability of our approach compared to commonly deployed threshold-based methods. Finally, the proof system helps humans predict model decisions correctly more often than using the evidence alone.

  • 2 authors
·
Dec 10, 2022

Quizbowl: The Case for Incremental Question Answering

Scholastic trivia competitions test knowledge and intelligence through mastery of question answering. Modern question answering benchmarks are one variant of the Turing test. Specifically, answering a set of questions as well as a human is a minimum bar towards demonstrating human-like intelligence. This paper makes the case that the format of one competition -- where participants can answer in the middle of hearing a question (incremental) -- better differentiates the skill between (human or machine) players. Additionally, merging a sequential decision-making sub-task with question answering (QA) provides a good setting for research in model calibration and opponent modeling. Thus, embedded in this task are three machine learning challenges: (1) factoid QA over thousands of Wikipedia-like answers, (2) calibration of the QA model's confidence scores, and (3) sequential decision-making that incorporates knowledge of the QA model, its calibration, and what the opponent may do. We make two contributions: (1) collecting and curating a large factoid QA dataset and an accompanying gameplay dataset, and (2) developing a model that addresses these three machine learning challenges. In addition to offline evaluation, we pitted our model against some of the most accomplished trivia players in the world in a series of exhibition matches spanning several years. Throughout this paper, we show that collaborations with the vibrant trivia community have contributed to the quality of our dataset, spawned new research directions, and doubled as an exciting way to engage the public with research in machine learning and natural language processing.

  • 5 authors
·
Apr 9, 2019

Generating Multi-Aspect Queries for Conversational Search

Conversational information seeking (CIS) systems aim to model the user's information need within the conversational context and retrieve the relevant information. One major approach to modeling the conversational context aims to rewrite the user utterance in the conversation to represent the information need independently. Recent work has shown the benefit of expanding the rewritten utterance with relevant terms. In this work, we hypothesize that breaking down the information of an utterance into multi-aspect rewritten queries can lead to more effective retrieval performance. This is more evident in more complex utterances that require gathering evidence from various information sources, where a single query rewrite or query representation cannot capture the complexity of the utterance. To test this hypothesis, we conduct extensive experiments on five widely used CIS datasets where we leverage LLMs to generate multi-aspect queries to represent the information need for each utterance in multiple query rewrites. We show that, for most of the utterances, the same retrieval model would perform better with more than one rewritten query by 85% in terms of nDCG@3. We further propose a multi-aspect query generation and retrieval framework, called MQ4CS. Our extensive experiments show that MQ4CS outperforms the state-of-the-art query rewriting methods. We make our code and our new dataset of generated multi-aspect queries publicly available.

  • 3 authors
·
Mar 28, 2024

OG-RAG: Ontology-Grounded Retrieval-Augmented Generation For Large Language Models

This paper presents OG-RAG, an Ontology-Grounded Retrieval Augmented Generation method designed to enhance LLM-generated responses by anchoring retrieval processes in domain-specific ontologies. While LLMs are widely used for tasks like question answering and search, they struggle to adapt to specialized knowledge, such as industrial workflows or knowledge work, without expensive fine-tuning or sub-optimal retrieval methods. Existing retrieval-augmented models, such as RAG, offer improvements but fail to account for structured domain knowledge, leading to suboptimal context generation. Ontologies, which conceptually organize domain knowledge by defining entities and their interrelationships, offer a structured representation to address this gap. OG-RAG constructs a hypergraph representation of domain documents, where each hyperedge encapsulates clusters of factual knowledge grounded using domain-specific ontology. An optimization algorithm then retrieves the minimal set of hyperedges that constructs a precise, conceptually grounded context for the LLM. This method enables efficient retrieval while preserving the complex relationships between entities. OG-RAG applies to domains where fact-based reasoning is essential, particularly in tasks that require workflows or decision-making steps to follow predefined rules and procedures. These include industrial workflows in healthcare, legal, and agricultural sectors, as well as knowledge-driven tasks such as news journalism, investigative research, consulting and more. Our evaluations demonstrate that OG-RAG increases the recall of accurate facts by 55% and improves response correctness by 40% across four different LLMs. Additionally, OG-RAG enables 30% faster attribution of responses to context and boosts fact-based reasoning accuracy by 27% compared to baseline methods.

  • 3 authors
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Dec 11, 2024

Detecting Corpus-Level Knowledge Inconsistencies in Wikipedia with Large Language Models

Wikipedia is the largest open knowledge corpus, widely used worldwide and serving as a key resource for training large language models (LLMs) and retrieval-augmented generation (RAG) systems. Ensuring its accuracy is therefore critical. But how accurate is Wikipedia, and how can we improve it? We focus on inconsistencies, a specific type of factual inaccuracy, and introduce the task of corpus-level inconsistency detection. We present CLAIRE, an agentic system that combines LLM reasoning with retrieval to surface potentially inconsistent claims along with contextual evidence for human review. In a user study with experienced Wikipedia editors, 87.5% reported higher confidence when using CLAIRE, and participants identified 64.7% more inconsistencies in the same amount of time. Combining CLAIRE with human annotation, we contribute WIKICOLLIDE, the first benchmark of real Wikipedia inconsistencies. Using random sampling with CLAIRE-assisted analysis, we find that at least 3.3% of English Wikipedia facts contradict another fact, with inconsistencies propagating into 7.3% of FEVEROUS and 4.0% of AmbigQA examples. Benchmarking strong baselines on this dataset reveals substantial headroom: the best fully automated system achieves an AUROC of only 75.1%. Our results show that contradictions are a measurable component of Wikipedia and that LLM-based systems like CLAIRE can provide a practical tool to help editors improve knowledge consistency at scale.

Reinforcement Learning-based Counter-Misinformation Response Generation: A Case Study of COVID-19 Vaccine Misinformation

The spread of online misinformation threatens public health, democracy, and the broader society. While professional fact-checkers form the first line of defense by fact-checking popular false claims, they do not engage directly in conversations with misinformation spreaders. On the other hand, non-expert ordinary users act as eyes-on-the-ground who proactively counter misinformation -- recent research has shown that 96% counter-misinformation responses are made by ordinary users. However, research also found that 2/3 times, these responses are rude and lack evidence. This work seeks to create a counter-misinformation response generation model to empower users to effectively correct misinformation. This objective is challenging due to the absence of datasets containing ground-truth of ideal counter-misinformation responses, and the lack of models that can generate responses backed by communication theories. In this work, we create two novel datasets of misinformation and counter-misinformation response pairs from in-the-wild social media and crowdsourcing from college-educated students. We annotate the collected data to distinguish poor from ideal responses that are factual, polite, and refute misinformation. We propose MisinfoCorrect, a reinforcement learning-based framework that learns to generate counter-misinformation responses for an input misinformation post. The model rewards the generator to increase the politeness, factuality, and refutation attitude while retaining text fluency and relevancy. Quantitative and qualitative evaluation shows that our model outperforms several baselines by generating high-quality counter-responses. This work illustrates the promise of generative text models for social good -- here, to help create a safe and reliable information ecosystem. The code and data is accessible on https://github.com/claws-lab/MisinfoCorrect.

  • 3 authors
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Mar 11, 2023

Worse than Zero-shot? A Fact-Checking Dataset for Evaluating the Robustness of RAG Against Misleading Retrievals

Retrieval-augmented generation (RAG) has shown impressive capabilities in mitigating hallucinations in large language models (LLMs). However, LLMs struggle to handle misleading retrievals and often fail to maintain their own reasoning when exposed to conflicting or selectively-framed evidence, making them vulnerable to real-world misinformation. In such real-world retrieval scenarios, misleading and conflicting information is rampant, particularly in the political domain, where evidence is often selectively framed, incomplete, or polarized. However, existing RAG benchmarks largely assume a clean retrieval setting, where models succeed by accurately retrieving and generating answers from gold-standard documents. This assumption fails to align with real-world conditions, leading to an overestimation of RAG system performance. To bridge this gap, we introduce RAGuard, a fact-checking dataset designed to evaluate the robustness of RAG systems against misleading retrievals. Unlike prior benchmarks that rely on synthetic noise, our dataset constructs its retrieval corpus from Reddit discussions, capturing naturally occurring misinformation. It categorizes retrieved evidence into three types: supporting, misleading, and irrelevant, providing a realistic and challenging testbed for assessing how well RAG systems navigate different retrieval information. Our benchmark experiments reveal that when exposed to misleading retrievals, all tested LLM-powered RAG systems perform worse than their zero-shot baselines (i.e., no retrieval at all), highlighting their susceptibility to noisy environments. To the best of our knowledge, RAGuard is the first benchmark to systematically assess RAG robustness against misleading evidence. We expect this benchmark will drive future research toward improving RAG systems beyond idealized datasets, making them more reliable for real-world applications.

  • 5 authors
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Feb 22, 2025

Long-form factuality in large language models

Large language models (LLMs) often generate content that contains factual errors when responding to fact-seeking prompts on open-ended topics. To benchmark a model's long-form factuality in open domains, we first use GPT-4 to generate LongFact, a prompt set comprising thousands of questions spanning 38 topics. We then propose that LLM agents can be used as automated evaluators for long-form factuality through a method which we call Search-Augmented Factuality Evaluator (SAFE). SAFE utilizes an LLM to break down a long-form response into a set of individual facts and to evaluate the accuracy of each fact using a multi-step reasoning process comprising sending search queries to Google Search and determining whether a fact is supported by the search results. Furthermore, we propose extending F1 score as an aggregated metric for long-form factuality. To do so, we balance the percentage of supported facts in a response (precision) with the percentage of provided facts relative to a hyperparameter representing a user's preferred response length (recall). Empirically, we demonstrate that LLM agents can achieve superhuman rating performance - on a set of ~16k individual facts, SAFE agrees with crowdsourced human annotators 72% of the time, and on a random subset of 100 disagreement cases, SAFE wins 76% of the time. At the same time, SAFE is more than 20 times cheaper than human annotators. We also benchmark thirteen language models on LongFact across four model families (Gemini, GPT, Claude, and PaLM-2), finding that larger language models generally achieve better long-form factuality. LongFact, SAFE, and all experimental code are available at https://github.com/google-deepmind/long-form-factuality.

  • 11 authors
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Mar 27, 2024 2

Improving Wikipedia Verifiability with AI

Verifiability is a core content policy of Wikipedia: claims that are likely to be challenged need to be backed by citations. There are millions of articles available online and thousands of new articles are released each month. For this reason, finding relevant sources is a difficult task: many claims do not have any references that support them. Furthermore, even existing citations might not support a given claim or become obsolete once the original source is updated or deleted. Hence, maintaining and improving the quality of Wikipedia references is an important challenge and there is a pressing need for better tools to assist humans in this effort. Here, we show that the process of improving references can be tackled with the help of artificial intelligence (AI). We develop a neural network based system, called Side, to identify Wikipedia citations that are unlikely to support their claims, and subsequently recommend better ones from the web. We train this model on existing Wikipedia references, therefore learning from the contributions and combined wisdom of thousands of Wikipedia editors. Using crowd-sourcing, we observe that for the top 10% most likely citations to be tagged as unverifiable by our system, humans prefer our system's suggested alternatives compared to the originally cited reference 70% of the time. To validate the applicability of our system, we built a demo to engage with the English-speaking Wikipedia community and find that Side's first citation recommendation collects over 60% more preferences than existing Wikipedia citations for the same top 10% most likely unverifiable claims according to Side. Our results indicate that an AI-based system could be used, in tandem with humans, to improve the verifiability of Wikipedia. More generally, we hope that our work can be used to assist fact checking efforts and increase the general trustworthiness of information online.

  • 13 authors
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Jul 8, 2022

FreshLLMs: Refreshing Large Language Models with Search Engine Augmentation

Most large language models (LLMs) are trained once and never updated; thus, they lack the ability to dynamically adapt to our ever-changing world. In this work, we perform a detailed study of the factuality of LLM-generated text in the context of answering questions that test current world knowledge. Specifically, we introduce FreshQA, a novel dynamic QA benchmark encompassing a diverse range of question and answer types, including questions that require fast-changing world knowledge as well as questions with false premises that need to be debunked. We benchmark a diverse array of both closed and open-source LLMs under a two-mode evaluation procedure that allows us to measure both correctness and hallucination. Through human evaluations involving more than 50K judgments, we shed light on limitations of these models and demonstrate significant room for improvement: for instance, all models (regardless of model size) struggle on questions that involve fast-changing knowledge and false premises. Motivated by these results, we present FreshPrompt, a simple few-shot prompting method that substantially boosts the performance of an LLM on FreshQA by incorporating relevant and up-to-date information retrieved from a search engine into the prompt. Our experiments show that FreshPrompt outperforms both competing search engine-augmented prompting methods such as Self-Ask (Press et al., 2022) as well as commercial systems such as Perplexity.AI. Further analysis of FreshPrompt reveals that both the number of retrieved evidences and their order play a key role in influencing the correctness of LLM-generated answers. Additionally, instructing the LLM to generate concise and direct answers helps reduce hallucination compared to encouraging more verbose answers. To facilitate future work, we release FreshQA at github.com/freshllms/freshqa and commit to updating it at regular intervals.

  • 11 authors
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Oct 4, 2023 1

Time Present and Time Past: Benchmarking Large Language Models on Temporally Evolving Document Understanding

Evolving documents, such as laws, tax codes, and software documentation, are amended, replaced, and sometimes reverted over time, so a question has different correct answers at different dates. In contrast to encyclopedic knowledge, where an old fact is simply overwritten, an amendment is itself an official text that states what it replaces and when it takes effect, and the earlier version stays correct for its validity period. The central challenge is therefore version resolution, that is, identifying the version in force on the queried date. Existing temporal QA datasets treat time only as an annotation, so version resolution stays untested. We present TIDE, an expert-verified benchmark of 3,050 QA pairs over 644 official customs instruments issued between 1969 and 2025 by the Government of Bangladesh, covering eight task types over deeply code-mixed documents that are heterogeneous in layout and dated in two calendars. In addition, we evaluate nine recent LLMs under a single protocol across parametric, gold-context, and retrieval access, scored by a three-judge LLM council with a hard date gate separating correct meaning from correct time. The best macro-averaged accuracy is only 68.5%. Resolving a version from an implicit date reaches 59.7%, and detecting that the supplied version does not govern the query reaches only 26.7%. Models are more likely to find correct versions than to reject incorrect ones, and they tend to follow a confident parametric answer over the supplied authoritative text. All code and data are available at https://github.com/icsetepa44/TIDE

  • 7 authors
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Aug 8

A Dataset for Answering Time-Sensitive Questions

Time is an important dimension in our physical world. Lots of facts can evolve with respect to time. For example, the U.S. President might change every four years. Therefore, it is important to consider the time dimension and empower the existing QA models to reason over time. However, the existing QA datasets contain rather few time-sensitive questions, hence not suitable for diagnosing or benchmarking the model's temporal reasoning capability. In order to promote research in this direction, we propose to construct a time-sensitive QA dataset. The dataset is constructed by 1) mining time-evolving facts from WikiData and aligning them to their corresponding Wikipedia page, 2) employing crowd workers to verify and calibrate these noisy facts, 3) generating question-answer pairs based on the annotated time-sensitive facts. Our dataset poses challenges in the aspect of both temporal understanding and temporal reasoning. We evaluate different SoTA long-document QA systems like BigBird and FiD on our dataset. The best-performing model FiD can only achieve 46\% accuracy, still far behind the human performance of 87\%. We demonstrate that these models are still lacking the ability to perform consistent temporal reasoning. Therefore, we believe that our dataset could serve as a benchmark to develop NLP models more sensitive to temporal shifts. The dataset and code are released in~https://github.com/wenhuchen/Time-Sensitive-QA.

  • 3 authors
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Aug 13, 2021