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Oct 16

Changes in Help-Seeking Strategies Predict unaided Performance during AI-based Mathematical Learning

Generative AI systems (GenAI) are increasingly used by students as learning companions, yet little is known about how they regulate these tools in open-ended learning settings, where the goal is to improve understanding for later independent performance. This study examined Grade-9 students' use of a general-purpose GenAI during mathematical-modeling practice through the lens of epistemic proactivity (EP)---the extent to which learners retain responsibility for regulating and advancing their own knowledge-building. We operationalized EP through two complementary behavioral dimensions: self-regulated learning (SRL) functions and help-seeking (HS) content. We asked whether static summaries of these behaviors or their within-session development were more informative about subsequent unaided performance. A total of 112 students interacted with a web-based LLM tutor, producing 880 substantive student turns; 95 completed both the unaided pre- and post-tests. Interactions were strongly request-dominated, with comparatively little explicit planning, monitoring, or evaluation, and students' stated HS intentions were only weakly reflected in their enacted behavior. Static summaries of AI use did not account for additional post-test variance beyond pre-test performance. In contrast, among the 89 students with HS computable trajectories, within-session HS development was informative: students whose requests became relatively more understanding-oriented---toward conceptual and procedural assistance rather than answer-seeking or verification---showed higher subsequent unaided performance. These findings suggest that AI-supported learning cannot be understood from aggregate interaction characteristics alone; the change in the depth with which students formulate their requests as an interaction develops may provide additional insight into their subsequent performance without AI.

  • 3 authors
·
Oct 5

Regulating the AI Tutor: Intentions, Help-Seeking, and Self-Regulated Learning in Adolescent GenAI Use

Generative AI (GenAI) tools are now common learning companions for adolescents, yet how they regulate their use during authentic learning tasks remains poorly understood. Self-regulated learning (SRL) and high-level help-seeking (HS) are commonly proposed as safeguards against passive or shortcut-oriented use, but most empirical studies focus on aggregate learning outcomes rather than these moment-to-moment processes during AI-supported learning. This work-in-progress examines open-ended conversational data from 98 Grade-9 students across three German Gymnasium schools, who used a web-based Mistral-Large tutor to prepare a curriculum-aligned mathematics skill before an exam. Alongside chat logs (1,616 turns; 808 student turns), we collected pre-post domain knowledge, pre-chat learning needs, and self-reported cognitive load. We propose a turn-level codebook combining theory-driven SRL and HS constructs with two LLM-specific inductive codes (agency over the AI; epistemic vigilance), and report preliminary AI-coded results. Although students overwhelmingly selected scaffolded support before the chat, their interactions were dominated by instrumental requests with almost no explicit monitoring or evaluation. Post-test performance was significantly lower than pre-test, and higher extraneous cognitive load predicted lower post-test scores after controlling for prior knowledge. We discuss how these patterns can support hybrid human-AI analysis of interaction patterns and inform scaffolds for more agentic and epistemically proactive GenAI use.

  • 3 authors
·
Jun 6

HiL-Bench (Human-in-Loop Benchmark): Do Agents Know When to Ask for Help?

Frontier coding agents solve complex tasks when given complete context but collapse when specifications are incomplete or ambiguous. The bottleneck is not raw capability, but judgment: knowing when to act autonomously and when to ask for help. Current benchmarks are blind to this failure mode. They supply unambiguous detailed instructions and solely reward execution correctness, so an agent that makes a lucky guess for a missing requirement will score identically to one that would have asked to be certain. We present HiL-Bench (Human-in-the-Loop Benchmark) to measure this selective escalation skill. Each task contains human-validated blockers (missing information, ambiguous requests, contradictory information) that surface only through progressive exploration, not upfront inspection. Our core metric, Ask-F1, the harmonic mean of question precision and blocker recall, captures the tension between over-asking and silent guessing; its structure architecturally prevents gaming through question spam. Evaluation across SWE and text-to-SQL domains reveals a large universal judgment gap: no frontier model recovers more than a fraction of its full-information performance when deciding whether to ask. Failure analysis identifies three key help-seeking patterns: overconfident wrong beliefs with no gap detection; high uncertainty detection yet persistent errors; broad, imprecise escalation without self-correction. These consistent patterns confirm poor help-seeking is a model-level flaw, not task-specific. RL training on shaped Ask-F1 reward shows judgment is trainable: a 32B model improves both help-seeking quality and task pass rate, with gains that transfer across domains. The model does not learn domain-specific heuristics for when to ask; it learns to detect unresolvable uncertainty and act on it.

ScaleAI Scale AI
·
Apr 28 2

"Actionable Help" in Crises: A Novel Dataset and Resource-Efficient Models for Identifying Request and Offer Social Media Posts

During crises, social media serves as a crucial coordination tool, but the vast influx of posts--from "actionable" requests and offers to generic content like emotional support, behavioural guidance, or outdated information--complicates effective classification. Although generative LLMs (Large Language Models) can address this issue with few-shot classification, their high computational demands limit real-time crisis response. While fine-tuning encoder-only models (e.g., BERT) is a popular choice, these models still exhibit higher inference times in resource-constrained environments. Moreover, although distilled variants (e.g., DistilBERT) exist, they are not tailored for the crisis domain. To address these challenges, we make two key contributions. First, we present CrisisHelpOffer, a novel dataset of 101k tweets collaboratively labelled by generative LLMs and validated by humans, specifically designed to distinguish actionable content from noise. Second, we introduce the first crisis-specific mini models optimized for deployment in resource-constrained settings. Across 13 crisis classification tasks, our mini models surpass BERT (also outperform or match the performance of RoBERTa, MPNet, and BERTweet), offering higher accuracy with significantly smaller sizes and faster speeds. The Medium model is 47% smaller with 3.8% higher accuracy at 3.5x speed, the Small model is 68% smaller with a 1.8% accuracy gain at 7.7x speed, and the Tiny model, 83% smaller, matches BERT's accuracy at 18.6x speed. All models outperform existing distilled variants, setting new benchmarks. Finally, as a case study, we analyze social media posts from a global crisis to explore help-seeking and assistance-offering behaviours in selected developing and developed countries.

  • 4 authors
·
Feb 23, 2025

Pay-Per-Search Models are Abstention Models

LLMs cannot reliably recognize their parametric knowledge boundaries and often hallucinate answers to outside-of-boundary questions. In contrast, humans recognize their limitations and can either seek external help for such questions or abstain. In this paper, we introduce MASH (Modeling Abstention via Selective Help-seeking), a training framework that readily extracts abstentions from LLMs. Our key idea is that any external help-seeking by an LLM, i.e. search tool use, can serve as a proxy for abstention if the external help (search) is appropriately penalized while simultaneously rewarding answer accuracy. MASH operationalizes this idea using reinforcement learning with a pay-per-search reward. We run experiments on three knowledge-intensive QA datasets. Our results show that MASH substantially improves upon the selective help-seeking performance of prior efficient search approaches; on multi-hop datasets, MASH improves answer accuracy by 7.6%. Furthermore, MASH demonstrates strong off-the-shelf abstention -- it can distinguish between unanswerable/answerable questions and selectively generate responses for answerable questions -- showcasing behavior analogous to specialized abstention approaches. We emphasize that contrary to prior abstention methods, MASH does not require pre-determining knowledge boundaries to construct training data. Instead, MASH's abstentions are a by-product of training for the auxiliary selective help-seeking task. Overall, we show that MASH training effectively aligns search tool use with parametric knowledge, which can be successfully leveraged for making abstention decisions.

cornell Cornell University
·
Oct 1, 2025 2

MetaAgent: Toward Self-Evolving Agent via Tool Meta-Learning

In this work, we propose MetaAgent, an agentic paradigm inspired by the principle of learning-by-doing, where expertise is developed through hands-on practice and continual self-improvement. MetaAgent starts with a minimal workflow, equipped only with basic reasoning and adaptive help-seeking abilities. When a knowledge gap is encountered, MetaAgent generates natural language help requests, which are routed to the most suitable external tool by a dedicated tool router. As MetaAgent solves tasks, it continually conducts self-reflection and answer verification, distilling actionable experience into concise texts that are dynamically incorporated into future task contexts. Besides, MetaAgent autonomously builds in-house tools and a persistent knowledge base by organizing its tool-use history, further enhancing its ability to retrieve and integrate relevant information We term this continual, data-driven process as meta tool learning, through which MetaAgent incrementally refines its reasoning and tool-use strategies, without changing model parameters or requiring further post-training. Evaluated on challenging knowledge discovery benchmarks, including GAIA, WebWalkerQA, and BrowseCamp, MetaAgent consistently outperforms workflow-based baselines and matches or exceeds end-to-end trained agents, demonstrating the promise of self-evolving agentic systems for robust, general-purpose knowledge discovery. We provide our source codes in https://github.com/qhjqhj00/MetaAgent.

  • 2 authors
·
Jul 31, 2025

"Even GPT Can Reject Me": Conceptualizing Abrupt Refusal Secondary Harm (ARSH) and Reimagining Psychological AI Safety with Compassionate Completion Standard (CCS)

Large Language Models (LLMs) and AI chatbots are increasingly used for emotional and mental health support due to their low cost, immediacy, and accessibility. However, when safety guardrails are triggered, conversations may be abruptly terminated, introducing a distinct form of emotional disruption that can exacerbate distress and elevate risk among already vulnerable users. As this phenomenon gains attention, this viewpoint introduces Abrupt Refusal Secondary Harm (ARSH) as a conceptual framework to describe the psychological impacts of sudden conversational discontinuation caused by AI safety protocols. Drawing on counseling psychology and communication science as conceptual heuristics, we argue that abrupt refusals can rupture perceived relational continuity, evoke feelings of rejection or shame, and discourage future help seeking. To mitigate these risks, we propose a design hypothesis, the Compassionate Completion Standard (CCS), a refusal protocol grounded in Human Centered Design (HCD) that maintains safety constraints while preserving relational coherence. CCS emphasizes empathetic acknowledgment, transparent boundary articulation, graded conversational transition, and guided redirection, replacing abrupt disengagement with psychologically attuned closure. By integrating awareness of ARSH into AI safety design, developers and policymakers can reduce preventable iatrogenic harm and advance a more psychologically informed approach to AI governance. Rather than presenting incremental empirical findings, this viewpoint contributes a timely conceptual framework, articulates a testable design hypothesis, and outlines a coordinated research agenda for improving psychological safety in human AI interaction.

  • 2 authors
·
Dec 21, 2025

Oyster-I: Beyond Refusal -- Constructive Safety Alignment for Responsible Language Models

Large language models (LLMs) typically deploy safety mechanisms to prevent harmful content generation. Most current approaches focus narrowly on risks posed by malicious actors, often framing risks as adversarial events and relying on defensive refusals. However, in real-world settings, risks also come from non-malicious users seeking help while under psychological distress (e.g., self-harm intentions). In such cases, the model's response can strongly influence the user's next actions. Simple refusals may lead them to repeat, escalate, or move to unsafe platforms, creating worse outcomes. We introduce Constructive Safety Alignment (CSA), a human-centric paradigm that protects against malicious misuse while actively guiding vulnerable users toward safe and helpful results. Implemented in Oyster-I (Oy1), CSA combines game-theoretic anticipation of user reactions, fine-grained risk boundary discovery, and interpretable reasoning control, turning safety into a trust-building process. Oy1 achieves state-of-the-art safety among open models while retaining high general capabilities. On our Constructive Benchmark, it shows strong constructive engagement, close to GPT-5, and unmatched robustness on the Strata-Sword jailbreak dataset, nearing GPT-o1 levels. By shifting from refusal-first to guidance-first safety, CSA redefines the model-user relationship, aiming for systems that are not just safe, but meaningfully helpful. We release Oy1, code, and the benchmark to support responsible, user-centered AI.

  • 27 authors
·
Sep 1, 2025

IQA-EVAL: Automatic Evaluation of Human-Model Interactive Question Answering

To evaluate Large Language Models (LLMs) for question answering (QA), traditional methods typically focus on directly assessing the immediate responses generated by the models based on the given question and context. In the common use case of humans seeking AI assistant's help in finding information, these non-interactive evaluations do not account for the dynamic nature of human-model conversations, and interaction-aware evaluations have shown that accurate QA models are preferred by humans (Lee et al., 2023). Recent works in human-computer interaction (HCI) have employed human evaluators to conduct interactions and evaluations, but they are often prohibitively expensive and time-consuming to scale. In this work, we introduce an automatic evaluation framework IQA-EVAL to Interactive Question Answering Evaluation. More specifically, we introduce LLM-based Evaluation Agent (LEA) that can: (1) simulate human behaviors to generate interactions with IQA models; (2) automatically evaluate the generated interactions. Moreover, we propose assigning personas to LEAs to better simulate groups of real human evaluators. We show that: (1) our evaluation framework with GPT-4 (or Claude) as the backbone model achieves a high correlation with human evaluations on the IQA task; (2) assigning personas to LEA to better represent the crowd further significantly improves correlations. Finally, we use our automatic metric to evaluate five recent representative LLMs with over 1000 questions from complex and ambiguous question answering tasks, which comes with a substantial cost of $5k if evaluated by humans.

  • 4 authors
·
Aug 24, 2024

Are Reasoning Models More Prone to Hallucination?

Recently evolved large reasoning models (LRMs) show powerful performance in solving complex tasks with long chain-of-thought (CoT) reasoning capability. As these LRMs are mostly developed by post-training on formal reasoning tasks, whether they generalize the reasoning capability to help reduce hallucination in fact-seeking tasks remains unclear and debated. For instance, DeepSeek-R1 reports increased performance on SimpleQA, a fact-seeking benchmark, while OpenAI-o3 observes even severer hallucination. This discrepancy naturally raises the following research question: Are reasoning models more prone to hallucination? This paper addresses the question from three perspectives. (1) We first conduct a holistic evaluation for the hallucination in LRMs. Our analysis reveals that LRMs undergo a full post-training pipeline with cold start supervised fine-tuning (SFT) and verifiable reward RL generally alleviate their hallucination. In contrast, both distillation alone and RL training without cold start fine-tuning introduce more nuanced hallucinations. (2) To explore why different post-training pipelines alters the impact on hallucination in LRMs, we conduct behavior analysis. We characterize two critical cognitive behaviors that directly affect the factuality of a LRM: Flaw Repetition, where the surface-level reasoning attempts repeatedly follow the same underlying flawed logic, and Think-Answer Mismatch, where the final answer fails to faithfully match the previous CoT process. (3) Further, we investigate the mechanism behind the hallucination of LRMs from the perspective of model uncertainty. We find that increased hallucination of LRMs is usually associated with the misalignment between model uncertainty and factual accuracy. Our work provides an initial understanding of the hallucination in LRMs.

  • 8 authors
·
May 29, 2025 2

Manipulate by Seeing: Creating Manipulation Controllers from Pre-Trained Representations

The field of visual representation learning has seen explosive growth in the past years, but its benefits in robotics have been surprisingly limited so far. Prior work uses generic visual representations as a basis to learn (task-specific) robot action policies (e.g., via behavior cloning). While the visual representations do accelerate learning, they are primarily used to encode visual observations. Thus, action information has to be derived purely from robot data, which is expensive to collect! In this work, we present a scalable alternative where the visual representations can help directly infer robot actions. We observe that vision encoders express relationships between image observations as distances (e.g., via embedding dot product) that could be used to efficiently plan robot behavior. We operationalize this insight and develop a simple algorithm for acquiring a distance function and dynamics predictor, by fine-tuning a pre-trained representation on human collected video sequences. The final method is able to substantially outperform traditional robot learning baselines (e.g., 70% success v.s. 50% for behavior cloning on pick-place) on a suite of diverse real-world manipulation tasks. It can also generalize to novel objects, without using any robot demonstrations during train time. For visualizations of the learned policies please check: https://agi-labs.github.io/manipulate-by-seeing/.

  • 5 authors
·
Mar 14, 2023

A Little Help Goes a Long Way: Efficient LLM Training by Leveraging Small LMs

A primary challenge in large language model (LLM) development is their onerous pre-training cost. Typically, such pre-training involves optimizing a self-supervised objective (such as next-token prediction) over a large corpus. This paper explores a promising paradigm to improve LLM pre-training efficiency and quality by suitably leveraging a small language model (SLM). In particular, this paradigm relies on an SLM to both (1) provide soft labels as additional training supervision, and (2) select a small subset of valuable ("informative" and "hard") training examples. Put together, this enables an effective transfer of the SLM's predictive distribution to the LLM, while prioritizing specific regions of the training data distribution. Empirically, this leads to reduced LLM training time compared to standard training, while improving the overall quality. Theoretically, we develop a statistical framework to systematically study the utility of SLMs in enabling efficient training of high-quality LLMs. In particular, our framework characterizes how the SLM's seemingly low-quality supervision can enhance the training of a much more capable LLM. Furthermore, it also highlights the need for an adaptive utilization of such supervision, by striking a balance between the bias and variance introduced by the SLM-provided soft labels. We corroborate our theoretical framework by improving the pre-training of an LLM with 2.8B parameters by utilizing a smaller LM with 1.5B parameters on the Pile dataset.

  • 15 authors
·
Oct 24, 2024

Attentions Help CNNs See Better: Attention-based Hybrid Image Quality Assessment Network

Image quality assessment (IQA) algorithm aims to quantify the human perception of image quality. Unfortunately, there is a performance drop when assessing the distortion images generated by generative adversarial network (GAN) with seemingly realistic texture. In this work, we conjecture that this maladaptation lies in the backbone of IQA models, where patch-level prediction methods use independent image patches as input to calculate their scores separately, but lack spatial relationship modeling among image patches. Therefore, we propose an Attention-based Hybrid Image Quality Assessment Network (AHIQ) to deal with the challenge and get better performance on the GAN-based IQA task. Firstly, we adopt a two-branch architecture, including a vision transformer (ViT) branch and a convolutional neural network (CNN) branch for feature extraction. The hybrid architecture combines interaction information among image patches captured by ViT and local texture details from CNN. To make the features from shallow CNN more focused on the visually salient region, a deformable convolution is applied with the help of semantic information from the ViT branch. Finally, we use a patch-wise score prediction module to obtain the final score. The experiments show that our model outperforms the state-of-the-art methods on four standard IQA datasets and AHIQ ranked first on the Full Reference (FR) track of the NTIRE 2022 Perceptual Image Quality Assessment Challenge.

  • 8 authors
·
Apr 21, 2022

Seeing Clearly, Reasoning Confidently: Plug-and-Play Remedies for Vision Language Model Blindness

Vision language models (VLMs) have achieved remarkable success in broad visual understanding, yet they remain challenged by object-centric reasoning on rare objects due to the scarcity of such instances in pretraining data. While prior efforts alleviate this issue by retrieving additional data or introducing stronger vision encoders, these methods are still computationally intensive during finetuning VLMs and don't fully exploit the original training data. In this paper, we introduce an efficient plug-and-play module that substantially improves VLMs' reasoning over rare objects by refining visual tokens and enriching input text prompts, without VLMs finetuning. Specifically, we propose to learn multi-modal class embeddings for rare objects by leveraging prior knowledge from vision foundation models and synonym-augmented text descriptions, compensating for limited training examples. These embeddings refine the visual tokens in VLMs through a lightweight attention-based enhancement module that improves fine-grained object details. In addition, we use the learned embeddings as object-aware detectors to generate informative hints, which are injected into the text prompts to help guide the VLM's attention toward relevant image regions. Experiments on two benchmarks show consistent and substantial gains for pretrained VLMs in rare object recognition and reasoning. Further analysis reveals how our method strengthens the VLM's ability to focus on and reason about rare objects.

  • 6 authors
·
Feb 23