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Apr 15

Learning to rumble: Automated elephant call classification, detection and endpointing using deep architectures

We consider the problem of detecting, isolating and classifying elephant calls in continuously recorded audio. Such automatic call characterisation can assist conservation efforts and inform environmental management strategies. In contrast to previous work in which call detection was performed at a segment level, we perform call detection at a frame level which implicitly also allows call endpointing, the isolation of a call in a longer recording. For experimentation, we employ two annotated datasets, one containing Asian and the other African elephant vocalisations. We evaluate several shallow and deep classifier models, and show that the current best performance can be improved by using an audio spectrogram transformer (AST), a neural architecture which has not been used for this purpose before, and which we have configured in a novel sequence-to-sequence manner. We also show that using transfer learning by pre-training leads to further improvements both in terms of computational complexity and performance. Finally, we consider sub-call classification using an accepted taxonomy of call types, a task which has not previously been considered. We show that also in this case the transformer architectures provide the best performance. Our best classifiers achieve an average precision (AP) of 0.962 for framewise binary call classification, and an area under the receiver operating characteristic (AUC) of 0.957 and 0.979 for call classification with 5 classes and sub-call classification with 7 classes respectively. All of these represent either new benchmarks (sub-call classifications) or improvements on previously best systems. We conclude that a fully-automated elephant call detection and subcall classification system is within reach. Such a system would provide valuable information on the behaviour and state of elephant herds for the purposes of conservation and management.

  • 2 authors
·
Oct 15, 2024

GPT-Calls: Enhancing Call Segmentation and Tagging by Generating Synthetic Conversations via Large Language Models

Transcriptions of phone calls are of significant value across diverse fields, such as sales, customer service, healthcare, and law enforcement. Nevertheless, the analysis of these recorded conversations can be an arduous and time-intensive process, especially when dealing with extended or multifaceted dialogues. In this work, we propose a novel method, GPT-distilled Calls Segmentation and Tagging (GPT-Calls), for efficient and accurate call segmentation and topic extraction. GPT-Calls is composed of offline and online phases. The offline phase is applied once to a given list of topics and involves generating a distribution of synthetic sentences for each topic using a GPT model and extracting anchor vectors. The online phase is applied to every call separately and scores the similarity between the transcripted conversation and the topic anchors found in the offline phase. Then, time domain analysis is applied to the similarity scores to group utterances into segments and tag them with topics. The proposed paradigm provides an accurate and efficient method for call segmentation and topic extraction that does not require labeled data, thus making it a versatile approach applicable to various domains. Our algorithm operates in production under Dynamics 365 Sales Conversation Intelligence, and our research is based on real sales conversations gathered from various Dynamics 365 Sales tenants.

  • 7 authors
·
Jun 9, 2023

LingVarBench: Benchmarking LLM for Automated Named Entity Recognition in Structured Synthetic Spoken Transcriptions

Phone call transcript labeling is prohibitively expensive (approximately 2 USD per minute) due to privacy regulations, consent requirements, and manual annotation costs requiring 3 hours of expert time per hour of audio. Existing extraction methods fail on conversational speech containing disfluencies, interruptions, and speaker overlap. We introduce LingVarBench, a synthetic data generation pipeline that addresses these constraints through automated validation. First, we prompt an LLM to generate realistic structured field values across multiple use cases. Second, we recursively prompt the model to transform these values into thousands of natural conversational utterances containing typical phone call characteristics. Third, we validate each synthetic utterance by testing whether a separate LLM-based extractor can recover the original structured information. We employ DSPy's SIMBA optimizer to automatically synthesize extraction prompts from validated synthetic transcripts, eliminating manual prompt engineering. Our optimized prompts achieve up to 95 percent accuracy for numeric fields (vs. 88-89 percent zero-shot), 90 percent for names (vs. 47-79 percent), and over 80 percent for dates (vs. 72-77 percent) on real customer transcripts, demonstrating substantial gains over zero-shot prompting. The synthetic-to-real transfer demonstrates that conversational patterns learned from generated data generalize effectively to authentic phone calls containing background noise and domain-specific terminology. LingVarBench provides the first systematic benchmark for structured extraction from synthetic conversational data, demonstrating that automated prompt optimization overcomes cost and privacy barriers preventing large-scale phone call analysis in commercial settings.

  • 3 authors
·
Aug 13, 2025

SPEC5G: A Dataset for 5G Cellular Network Protocol Analysis

5G is the 5th generation cellular network protocol. It is the state-of-the-art global wireless standard that enables an advanced kind of network designed to connect virtually everyone and everything with increased speed and reduced latency. Therefore, its development, analysis, and security are critical. However, all approaches to the 5G protocol development and security analysis, e.g., property extraction, protocol summarization, and semantic analysis of the protocol specifications and implementations are completely manual. To reduce such manual effort, in this paper, we curate SPEC5G the first-ever public 5G dataset for NLP research. The dataset contains 3,547,586 sentences with 134M words, from 13094 cellular network specifications and 13 online websites. By leveraging large-scale pre-trained language models that have achieved state-of-the-art results on NLP tasks, we use this dataset for security-related text classification and summarization. Security-related text classification can be used to extract relevant security-related properties for protocol testing. On the other hand, summarization can help developers and practitioners understand the high level of the protocol, which is itself a daunting task. Our results show the value of our 5G-centric dataset in 5G protocol analysis automation. We believe that SPEC5G will enable a new research direction into automatic analyses for the 5G cellular network protocol and numerous related downstream tasks. Our data and code are publicly available.

  • 4 authors
·
Jan 22, 2023

Understanding Telecom Language Through Large Language Models

The recent progress of artificial intelligence (AI) opens up new frontiers in the possibility of automating many tasks involved in Telecom networks design, implementation, and deployment. This has been further pushed forward with the evolution of generative artificial intelligence (AI), including the emergence of large language models (LLMs), which is believed to be the cornerstone toward realizing self-governed, interactive AI agents. Motivated by this, in this paper, we aim to adapt the paradigm of LLMs to the Telecom domain. In particular, we fine-tune several LLMs including BERT, distilled BERT, RoBERTa and GPT-2, to the Telecom domain languages, and demonstrate a use case for identifying the 3rd Generation Partnership Project (3GPP) standard working groups. We consider training the selected models on 3GPP technical documents (Tdoc) pertinent to years 2009-2019 and predict the Tdoc categories in years 2020-2023. The results demonstrate that fine-tuning BERT and RoBERTa model achieves 84.6% accuracy, while GPT-2 model achieves 83% in identifying 3GPP working groups. The distilled BERT model with around 50% less parameters achieves similar performance as others. This corroborates that fine-tuning pretrained LLM can effectively identify the categories of Telecom language. The developed framework shows a stepping stone towards realizing intent-driven and self-evolving wireless networks from Telecom languages, and paves the way for the implementation of generative AI in the Telecom domain.

  • 6 authors
·
Jun 9, 2023

Introducing Three New Benchmark Datasets for Hierarchical Text Classification

Hierarchical Text Classification (HTC) is a natural language processing task with the objective to classify text documents into a set of classes from a structured class hierarchy. Many HTC approaches have been proposed which attempt to leverage the class hierarchy information in various ways to improve classification performance. Machine learning-based classification approaches require large amounts of training data and are most-commonly compared through three established benchmark datasets, which include the Web Of Science (WOS), Reuters Corpus Volume 1 Version 2 (RCV1-V2) and New York Times (NYT) datasets. However, apart from the RCV1-V2 dataset which is well-documented, these datasets are not accompanied with detailed description methodologies. In this paper, we introduce three new HTC benchmark datasets in the domain of research publications which comprise the titles and abstracts of papers from the Web of Science publication database. We first create two baseline datasets which use existing journal-and citation-based classification schemas. Due to the respective shortcomings of these two existing schemas, we propose an approach which combines their classifications to improve the reliability and robustness of the dataset. We evaluate the three created datasets with a clustering-based analysis and show that our proposed approach results in a higher quality dataset where documents that belong to the same class are semantically more similar compared to the other datasets. Finally, we provide the classification performance of four state-of-the-art HTC approaches on these three new datasets to provide baselines for future studies on machine learning-based techniques for scientific publication classification.

  • 3 authors
·
Nov 28, 2024

Look Once to Hear: Target Speech Hearing with Noisy Examples

In crowded settings, the human brain can focus on speech from a target speaker, given prior knowledge of how they sound. We introduce a novel intelligent hearable system that achieves this capability, enabling target speech hearing to ignore all interfering speech and noise, but the target speaker. A naive approach is to require a clean speech example to enroll the target speaker. This is however not well aligned with the hearable application domain since obtaining a clean example is challenging in real world scenarios, creating a unique user interface problem. We present the first enrollment interface where the wearer looks at the target speaker for a few seconds to capture a single, short, highly noisy, binaural example of the target speaker. This noisy example is used for enrollment and subsequent speech extraction in the presence of interfering speakers and noise. Our system achieves a signal quality improvement of 7.01 dB using less than 5 seconds of noisy enrollment audio and can process 8 ms of audio chunks in 6.24 ms on an embedded CPU. Our user studies demonstrate generalization to real-world static and mobile speakers in previously unseen indoor and outdoor multipath environments. Finally, our enrollment interface for noisy examples does not cause performance degradation compared to clean examples, while being convenient and user-friendly. Taking a step back, this paper takes an important step towards enhancing the human auditory perception with artificial intelligence. We provide code and data at: https://github.com/vb000/LookOnceToHear.

  • 5 authors
·
May 10, 2024

Llama Guard: LLM-based Input-Output Safeguard for Human-AI Conversations

We introduce Llama Guard, an LLM-based input-output safeguard model geared towards Human-AI conversation use cases. Our model incorporates a safety risk taxonomy, a valuable tool for categorizing a specific set of safety risks found in LLM prompts (i.e., prompt classification). This taxonomy is also instrumental in classifying the responses generated by LLMs to these prompts, a process we refer to as response classification. For the purpose of both prompt and response classification, we have meticulously gathered a dataset of high quality. Llama Guard, a Llama2-7b model that is instruction-tuned on our collected dataset, albeit low in volume, demonstrates strong performance on existing benchmarks such as the OpenAI Moderation Evaluation dataset and ToxicChat, where its performance matches or exceeds that of currently available content moderation tools. Llama Guard functions as a language model, carrying out multi-class classification and generating binary decision scores. Furthermore, the instruction fine-tuning of Llama Guard allows for the customization of tasks and the adaptation of output formats. This feature enhances the model's capabilities, such as enabling the adjustment of taxonomy categories to align with specific use cases, and facilitating zero-shot or few-shot prompting with diverse taxonomies at the input. We are making Llama Guard model weights available and we encourage researchers to further develop and adapt them to meet the evolving needs of the community for AI safety.

  • 11 authors
·
Dec 7, 2023 1

Profitable Trade-Off Between Memory and Performance In Multi-Domain Chatbot Architectures

Text classification problem is a very broad field of study in the field of natural language processing. In short, the text classification problem is to determine which of the previously determined classes the given text belongs to. Successful studies have been carried out in this field in the past studies. In the study, Bidirectional Encoder Representations for Transformers (BERT), which is a frequently preferred method for solving the classification problem in the field of natural language processing, is used. By solving classification problems through a single model to be used in a chatbot architecture, it is aimed to alleviate the load on the server that will be created by more than one model used for solving more than one classification problem. At this point, with the masking method applied during the estimation of a single BERT model, which was created for classification in more than one subject, the estimation of the model was provided on a problem-based basis. Three separate data sets covering different fields from each other are divided by various methods in order to complicate the problem, and classification problems that are very close to each other in terms of field are also included in this way. The dataset used in this way consists of five classification problems with 154 classes. A BERT model containing all classification problems and other BERT models trained specifically for the problems were compared with each other in terms of performance and the space they occupied on the server.

  • 7 authors
·
Nov 6, 2021

A Neural Network Architecture Combining Gated Recurrent Unit (GRU) and Support Vector Machine (SVM) for Intrusion Detection in Network Traffic Data

Gated Recurrent Unit (GRU) is a recently-developed variation of the long short-term memory (LSTM) unit, both of which are types of recurrent neural network (RNN). Through empirical evidence, both models have been proven to be effective in a wide variety of machine learning tasks such as natural language processing (Wen et al., 2015), speech recognition (Chorowski et al., 2015), and text classification (Yang et al., 2016). Conventionally, like most neural networks, both of the aforementioned RNN variants employ the Softmax function as its final output layer for its prediction, and the cross-entropy function for computing its loss. In this paper, we present an amendment to this norm by introducing linear support vector machine (SVM) as the replacement for Softmax in the final output layer of a GRU model. Furthermore, the cross-entropy function shall be replaced with a margin-based function. While there have been similar studies (Alalshekmubarak & Smith, 2013; Tang, 2013), this proposal is primarily intended for binary classification on intrusion detection using the 2013 network traffic data from the honeypot systems of Kyoto University. Results show that the GRU-SVM model performs relatively higher than the conventional GRU-Softmax model. The proposed model reached a training accuracy of ~81.54% and a testing accuracy of ~84.15%, while the latter was able to reach a training accuracy of ~63.07% and a testing accuracy of ~70.75%. In addition, the juxtaposition of these two final output layers indicate that the SVM would outperform Softmax in prediction time - a theoretical implication which was supported by the actual training and testing time in the study.

  • 1 authors
·
Sep 10, 2017

A Comprehensive Survey of Large AI Models for Future Communications: Foundations, Applications and Challenges

The 6G wireless communications aim to establish an intelligent world of ubiquitous connectivity, providing an unprecedented communication experience. Large artificial intelligence models (LAMs) are characterized by significantly larger scales (e.g., billions or trillions of parameters) compared to typical artificial intelligence (AI) models. LAMs exhibit outstanding cognitive abilities, including strong generalization capabilities for fine-tuning to downstream tasks, and emergent capabilities to handle tasks unseen during training. Therefore, LAMs efficiently provide AI services for diverse communication applications, making them crucial tools for addressing complex challenges in future wireless communication systems. This study provides a comprehensive review of the foundations, applications, and challenges of LAMs in communication. First, we introduce the current state of AI-based communication systems, emphasizing the motivation behind integrating LAMs into communications and summarizing the key contributions. We then present an overview of the essential concepts of LAMs in communication. This includes an introduction to the main architectures of LAMs, such as transformer, diffusion models, and mamba. We also explore the classification of LAMs, including large language models (LLMs), large vision models (LVMs), large multimodal models (LMMs), and world models, and examine their potential applications in communication. Additionally, we cover the training methods and evaluation techniques for LAMs in communication systems. Lastly, we introduce optimization strategies such as chain of thought (CoT), retrieval augmented generation (RAG), and agentic systems. Following this, we discuss the research advancements of LAMs across various communication scenarios. Finally, we analyze the challenges in the current research and provide insights into potential future research directions.

  • 7 authors
·
May 6, 2025 1

LML: Language Model Learning a Dataset for Data-Augmented Prediction

This paper introduces a new approach to using Large Language Models (LLMs) for classification tasks, which are typically handled using Machine Learning (ML) models. Unlike ML models that rely heavily on data cleaning and feature engineering, this method streamlines the process using LLMs. This paper proposes a new concept called "Language Model Learning (LML)" powered by a new method called "Data-Augmented Prediction (DAP)". The classification is performed by LLMs using a method similar to humans manually exploring and understanding the data and deciding classifications using data as a reference. Training data is summarized and evaluated to determine the features that lead to the classification of each label the most. In the process of DAP, the system uses the data summary to automatically create a query, which is used to retrieve relevant rows from the dataset. A classification is generated by the LLM using data summary and relevant rows, ensuring satisfactory accuracy even with complex data. Usage of data summary and similar data in DAP ensures context-aware decision-making. The proposed method uses the words "Act as an Explainable Machine Learning Model" in the prompt to enhance the interpretability of the predictions by allowing users to review the logic behind each prediction. In some test cases, the system scored an accuracy above 90%, proving the effectiveness of the system and its potential to outperform conventional ML models in various scenarios. The code is available at https://github.com/Pro-GenAI/LML-DAP

  • 1 authors
·
Sep 27, 2024 3

Large Language Models in the Workplace: A Case Study on Prompt Engineering for Job Type Classification

This case study investigates the task of job classification in a real-world setting, where the goal is to determine whether an English-language job posting is appropriate for a graduate or entry-level position. We explore multiple approaches to text classification, including supervised approaches such as traditional models like Support Vector Machines (SVMs) and state-of-the-art deep learning methods such as DeBERTa. We compare them with Large Language Models (LLMs) used in both few-shot and zero-shot classification settings. To accomplish this task, we employ prompt engineering, a technique that involves designing prompts to guide the LLMs towards the desired output. Specifically, we evaluate the performance of two commercially available state-of-the-art GPT-3.5-based language models, text-davinci-003 and gpt-3.5-turbo. We also conduct a detailed analysis of the impact of different aspects of prompt engineering on the model's performance. Our results show that, with a well-designed prompt, a zero-shot gpt-3.5-turbo classifier outperforms all other models, achieving a 6% increase in Precision@95% Recall compared to the best supervised approach. Furthermore, we observe that the wording of the prompt is a critical factor in eliciting the appropriate "reasoning" in the model, and that seemingly minor aspects of the prompt significantly affect the model's performance.

  • 5 authors
·
Mar 13, 2023

Prompt Tuned Embedding Classification for Multi-Label Industry Sector Allocation

Prompt Tuning is emerging as a scalable and cost-effective method to fine-tune Pretrained Language Models (PLMs), which are often referred to as Large Language Models (LLMs). This study benchmarks the performance and computational efficiency of Prompt Tuning and baselines for multi-label text classification. This is applied to the challenging task of classifying companies into an investment firm's proprietary industry taxonomy, supporting their thematic investment strategy. Text-to-text classification is frequently reported to outperform task-specific classification heads, but has several limitations when applied to a multi-label classification problem where each label consists of multiple tokens: (a) Generated labels may not match any label in the label taxonomy; (b) The fine-tuning process lacks permutation invariance and is sensitive to the order of the provided labels; (c) The model provides binary decisions rather than appropriate confidence scores. Limitation (a) is addressed by applying constrained decoding using Trie Search, which slightly improves classification performance. All limitations (a), (b), and (c) are addressed by replacing the PLM's language head with a classification head, which is referred to as Prompt Tuned Embedding Classification (PTEC). This improves performance significantly, while also reducing computational costs during inference. In our industrial application, the training data is skewed towards well-known companies. We confirm that the model's performance is consistent across both well-known and less-known companies. Our overall results indicate the continuing need to adapt state-of-the-art methods to domain-specific tasks, even in the era of PLMs with strong generalization abilities. We release our codebase and a benchmarking dataset at https://github.com/EQTPartners/PTEC.

  • 4 authors
·
Sep 21, 2023

Transfer Learning in Pre-Trained Large Language Models for Malware Detection Based on System Calls

In the current cybersecurity landscape, protecting military devices such as communication and battlefield management systems against sophisticated cyber attacks is crucial. Malware exploits vulnerabilities through stealth methods, often evading traditional detection mechanisms such as software signatures. The application of ML/DL in vulnerability detection has been extensively explored in the literature. However, current ML/DL vulnerability detection methods struggle with understanding the context and intent behind complex attacks. Integrating large language models (LLMs) with system call analysis offers a promising approach to enhance malware detection. This work presents a novel framework leveraging LLMs to classify malware based on system call data. The framework uses transfer learning to adapt pre-trained LLMs for malware detection. By retraining LLMs on a dataset of benign and malicious system calls, the models are refined to detect signs of malware activity. Experiments with a dataset of over 1TB of system calls demonstrate that models with larger context sizes, such as BigBird and Longformer, achieve superior accuracy and F1-Score of approximately 0.86. The results highlight the importance of context size in improving detection rates and underscore the trade-offs between computational complexity and performance. This approach shows significant potential for real-time detection in high-stakes environments, offering a robust solution to evolving cyber threats.

  • 4 authors
·
May 15, 2024

TicketTalk: Toward human-level performance with end-to-end, transaction-based dialog systems

We present a data-driven, end-to-end approach to transaction-based dialog systems that performs at near-human levels in terms of verbal response quality and factual grounding accuracy. We show that two essential components of the system produce these results: a sufficiently large and diverse, in-domain labeled dataset, and a neural network-based, pre-trained model that generates both verbal responses and API call predictions. In terms of data, we introduce TicketTalk, a movie ticketing dialog dataset with 23,789 annotated conversations. The movie ticketing conversations range from completely open-ended and unrestricted to more structured, both in terms of their knowledge base, discourse features, and number of turns. In qualitative human evaluations, model-generated responses trained on just 10,000 TicketTalk dialogs were rated to "make sense" 86.5 percent of the time, almost the same as human responses in the same contexts. Our simple, API-focused annotation schema results in a much easier labeling task making it faster and more cost effective. It is also the key component for being able to predict API calls accurately. We handle factual grounding by incorporating API calls in the training data, allowing our model to learn which actions to take and when. Trained on the same 10,000-dialog set, the model's API call predictions were rated to be correct 93.9 percent of the time in our evaluations, surpassing the ratings for the corresponding human labels. We show how API prediction and response generation scores improve as the dataset size incrementally increases from 5000 to 21,000 dialogs. Our analysis also clearly illustrates the benefits of pre-training. We are publicly releasing the TicketTalk dataset with this paper to facilitate future work on transaction-based dialogs.

  • 4 authors
·
Dec 22, 2020

Modelling the 5G Energy Consumption using Real-world Data: Energy Fingerprint is All You Need

The introduction of fifth-generation (5G) radio technology has revolutionized communications, bringing unprecedented automation, capacity, connectivity, and ultra-fast, reliable communications. However, this technological leap comes with a substantial increase in energy consumption, presenting a significant challenge. To improve the energy efficiency of 5G networks, it is imperative to develop sophisticated models that accurately reflect the influence of base station (BS) attributes and operational conditions on energy usage.Importantly, addressing the complexity and interdependencies of these diverse features is particularly challenging, both in terms of data processing and model architecture design. This paper proposes a novel 5G base stations energy consumption modelling method by learning from a real-world dataset used in the ITU 5G Base Station Energy Consumption Modelling Challenge in which our model ranked second. Unlike existing methods that omit the Base Station Identifier (BSID) information and thus fail to capture the unique energy fingerprint in different base stations, we incorporate the BSID into the input features and encoding it with an embedding layer for precise representation. Additionally, we introduce a novel masked training method alongside an attention mechanism to further boost the model's generalization capabilities and accuracy. After evaluation, our method demonstrates significant improvements over existing models, reducing Mean Absolute Percentage Error (MAPE) from 12.75% to 4.98%, leading to a performance gain of more than 60%.

  • 8 authors
·
Jun 13, 2024

Unsupervised Pre-Training for Vietnamese Automatic Speech Recognition in the HYKIST Project

In today's interconnected globe, moving abroad is more and more prevalent, whether it's for employment, refugee resettlement, or other causes. Language difficulties between natives and immigrants present a common issue on a daily basis, especially in medical domain. This can make it difficult for patients and doctors to communicate during anamnesis or in the emergency room, which compromises patient care. The goal of the HYKIST Project is to develop a speech translation system to support patient-doctor communication with ASR and MT. ASR systems have recently displayed astounding performance on particular tasks for which enough quantities of training data are available, such as LibriSpeech. Building a good model is still difficult due to a variety of speaking styles, acoustic and recording settings, and a lack of in-domain training data. In this thesis, we describe our efforts to construct ASR systems for a conversational telephone speech recognition task in the medical domain for Vietnamese language to assist emergency room contact between doctors and patients across linguistic barriers. In order to enhance the system's performance, we investigate various training schedules and data combining strategies. We also examine how best to make use of the little data that is available. The use of publicly accessible models like XLSR-53 is compared to the use of customized pre-trained models, and both supervised and unsupervised approaches are utilized using wav2vec 2.0 as architecture.

  • 1 authors
·
Sep 26, 2023

TeleAntiFraud-28k: A Audio-Text Slow-Thinking Dataset for Telecom Fraud Detection

The detection of telecom fraud faces significant challenges due to the lack of high-quality multimodal training data that integrates audio signals with reasoning-oriented textual analysis. To address this gap, we present TeleAntiFraud-28k, the first open-source audio-text slow-thinking dataset specifically designed for automated telecom fraud analysis. Our dataset is constructed through three strategies: (1) Privacy-preserved text-truth sample generation using automatically speech recognition (ASR)-transcribed call recordings (with anonymized original audio), ensuring real-world consistency through text-to-speech (TTS) model regeneration; (2) Semantic enhancement via large language model (LLM)-based self-instruction sampling on authentic ASR outputs to expand scenario coverage; (3) Multi-agent adversarial synthesis that simulates emerging fraud tactics through predefined communication scenarios and fraud typologies. The generated dataset contains 28,511 rigorously processed speech-text pairs, complete with detailed annotations for fraud reasoning. The dataset is divided into three tasks: scenario classification, fraud detection, fraud type classification. Furthermore, we construct TeleAntiFraud-Bench, a standardized evaluation benchmark comprising proportionally sampled instances from the dataset, to facilitate systematic testing of model performance on telecom fraud detection tasks. We also contribute a production-optimized supervised fine-tuning (SFT) model trained on hybrid real/synthetic data, while open-sourcing the data processing framework to enable community-driven dataset expansion. This work establishes a foundational framework for multimodal anti-fraud research while addressing critical challenges in data privacy and scenario diversity. The project will be released at https://github.com/JimmyMa99/TeleAntiFraud.

  • 10 authors
·
Mar 31, 2025 2

Medical Triage as Pairwise Ranking: A Benchmark for Urgency in Patient Portal Messages

Medical triage is the task of allocating medical resources and prioritizing patients based on medical need. This paper introduces the first large-scale public dataset for studying medical triage in the context of asynchronous outpatient portal messages. Our novel task formulation views patient message triage as a pairwise inference problem, where we train LLMs to choose `"which message is more medically urgent" in a head-to-head tournament-style re-sort of a physician's inbox. Our novel benchmark PMR-Bench contains 1569 unique messages and 2,000+ high-quality test pairs for pairwise medical urgency assessment alongside a scalable training data generation pipeline. PMR-Bench includes samples that contain both unstructured patient-written messages alongside real electronic health record (EHR) data, emulating a real-world medical triage scenario. We develop a novel automated data annotation strategy to provide LLMs with in-domain guidance on this task. The resulting data is used to train two model classes, UrgentReward and UrgentSFT, leveraging Bradley-Terry and next token prediction objective, respectively to perform pairwise urgency classification. We find that UrgentSFT achieves top performance on PMR-Bench, with UrgentReward showing distinct advantages in low-resource settings. For example, UrgentSFT-8B and UrgentReward-8B provide a 15- and 16-point boost, respectively, on inbox sorting metrics over off-the-shelf 8B models. Paper resources can be found at https://tinyurl.com/Patient-Message-Triage

  • 7 authors
·
Jan 19

Empowering Large Language Models in Wireless Communication: A Novel Dataset and Fine-Tuning Framework

In this work, we develop a specialized dataset aimed at enhancing the evaluation and fine-tuning of large language models (LLMs) specifically for wireless communication applications. The dataset includes a diverse set of multi-hop questions, including true/false and multiple-choice types, spanning varying difficulty levels from easy to hard. By utilizing advanced language models for entity extraction and question generation, rigorous data curation processes are employed to maintain high quality and relevance. Additionally, we introduce a Pointwise V-Information (PVI) based fine-tuning method, providing a detailed theoretical analysis and justification for its use in quantifying the information content of training data with 2.24\% and 1.31\% performance boost for different models compared to baselines, respectively. To demonstrate the effectiveness of the fine-tuned models with the proposed methodologies on practical tasks, we also consider different tasks, including summarizing optimization problems from technical papers and solving the mathematical problems related to non-orthogonal multiple access (NOMA), which are generated by using the proposed multi-agent framework. Simulation results show significant performance gain in summarization tasks with 20.9\% in the ROUGE-L metrics. We also study the scaling laws of fine-tuning LLMs and the challenges LLMs face in the field of wireless communications, offering insights into their adaptation to wireless communication tasks. This dataset and fine-tuning methodology aim to enhance the training and evaluation of LLMs, contributing to advancements in LLMs for wireless communication research and applications.

  • 7 authors
·
Jan 16, 2025

A Text Classification Framework for Simple and Effective Early Depression Detection Over Social Media Streams

With the rise of the Internet, there is a growing need to build intelligent systems that are capable of efficiently dealing with early risk detection (ERD) problems on social media, such as early depression detection, early rumor detection or identification of sexual predators. These systems, nowadays mostly based on machine learning techniques, must be able to deal with data streams since users provide their data over time. In addition, these systems must be able to decide when the processed data is sufficient to actually classify users. Moreover, since ERD tasks involve risky decisions by which people's lives could be affected, such systems must also be able to justify their decisions. However, most standard and state-of-the-art supervised machine learning models are not well suited to deal with this scenario. This is due to the fact that they either act as black boxes or do not support incremental classification/learning. In this paper we introduce SS3, a novel supervised learning model for text classification that naturally supports these aspects. SS3 was designed to be used as a general framework to deal with ERD problems. We evaluated our model on the CLEF's eRisk2017 pilot task on early depression detection. Most of the 30 contributions submitted to this competition used state-of-the-art methods. Experimental results show that our classifier was able to outperform these models and standard classifiers, despite being less computationally expensive and having the ability to explain its rationale.

  • 3 authors
·
May 18, 2019

TnT-LLM: Text Mining at Scale with Large Language Models

Transforming unstructured text into structured and meaningful forms, organized by useful category labels, is a fundamental step in text mining for downstream analysis and application. However, most existing methods for producing label taxonomies and building text-based label classifiers still rely heavily on domain expertise and manual curation, making the process expensive and time-consuming. This is particularly challenging when the label space is under-specified and large-scale data annotations are unavailable. In this paper, we address these challenges with Large Language Models (LLMs), whose prompt-based interface facilitates the induction and use of large-scale pseudo labels. We propose TnT-LLM, a two-phase framework that employs LLMs to automate the process of end-to-end label generation and assignment with minimal human effort for any given use-case. In the first phase, we introduce a zero-shot, multi-stage reasoning approach which enables LLMs to produce and refine a label taxonomy iteratively. In the second phase, LLMs are used as data labelers that yield training samples so that lightweight supervised classifiers can be reliably built, deployed, and served at scale. We apply TnT-LLM to the analysis of user intent and conversational domain for Bing Copilot (formerly Bing Chat), an open-domain chat-based search engine. Extensive experiments using both human and automatic evaluation metrics demonstrate that TnT-LLM generates more accurate and relevant label taxonomies when compared against state-of-the-art baselines, and achieves a favorable balance between accuracy and efficiency for classification at scale. We also share our practical experiences and insights on the challenges and opportunities of using LLMs for large-scale text mining in real-world applications.

  • 14 authors
·
Mar 18, 2024 2

Attention is All You Need? Good Embeddings with Statistics are enough:Large Scale Audio Understanding without Transformers/ Convolutions/ BERTs/ Mixers/ Attention/ RNNs or ....

This paper presents a way of doing large scale audio understanding without traditional state of the art neural architectures. Ever since the introduction of deep learning for understanding audio signals in the past decade, convolutional architectures have been able to achieve state of the art results surpassing traditional hand-crafted features. In the recent past, there has been a similar shift away from traditional convolutional and recurrent neural networks towards purely end-to-end Transformer architectures. We, in this work, explore an approach, based on Bag-of-Words model. Our approach does not have any convolutions, recurrence, attention, transformers or other approaches such as BERT. We utilize micro and macro level clustered vanilla embeddings, and use a MLP head for classification. We only use feed-forward encoder-decoder models to get the bottlenecks of spectral envelops, spectral patches and slices as well as multi-resolution spectra. A classification head (a feed-forward layer), similar to the approach in SimCLR is trained on a learned representation. Using simple codes learned on latent representations, we show how we surpass traditional convolutional neural network architectures, and come strikingly close to outperforming powerful Transformer architectures. This work hopefully would pave way for exciting advancements in the field of representation learning without massive, end-to-end neural architectures.

  • 1 authors
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Oct 7, 2021

Leveraging Large Language Models for Exploiting ASR Uncertainty

While large language models excel in a variety of natural language processing (NLP) tasks, to perform well on spoken language understanding (SLU) tasks, they must either rely on off-the-shelf automatic speech recognition (ASR) systems for transcription, or be equipped with an in-built speech modality. This work focuses on the former scenario, where LLM's accuracy on SLU tasks is constrained by the accuracy of a fixed ASR system on the spoken input. Specifically, we tackle speech-intent classification task, where a high word-error-rate can limit the LLM's ability to understand the spoken intent. Instead of chasing a high accuracy by designing complex or specialized architectures regardless of deployment costs, we seek to answer how far we can go without substantially changing the underlying ASR and LLM, which can potentially be shared by multiple unrelated tasks. To this end, we propose prompting the LLM with an n-best list of ASR hypotheses instead of only the error-prone 1-best hypothesis. We explore prompt-engineering to explain the concept of n-best lists to the LLM; followed by the finetuning of Low-Rank Adapters on the downstream tasks. Our approach using n-best lists proves to be effective on a device-directed speech detection task as well as on a keyword spotting task, where systems using n-best list prompts outperform those using 1-best ASR hypothesis; thus paving the way for an efficient method to exploit ASR uncertainty via LLMs for speech-based applications.

  • 7 authors
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Sep 9, 2023

A Survey of Active Learning for Text Classification using Deep Neural Networks

Natural language processing (NLP) and neural networks (NNs) have both undergone significant changes in recent years. For active learning (AL) purposes, NNs are, however, less commonly used -- despite their current popularity. By using the superior text classification performance of NNs for AL, we can either increase a model's performance using the same amount of data or reduce the data and therefore the required annotation efforts while keeping the same performance. We review AL for text classification using deep neural networks (DNNs) and elaborate on two main causes which used to hinder the adoption: (a) the inability of NNs to provide reliable uncertainty estimates, on which the most commonly used query strategies rely, and (b) the challenge of training DNNs on small data. To investigate the former, we construct a taxonomy of query strategies, which distinguishes between data-based, model-based, and prediction-based instance selection, and investigate the prevalence of these classes in recent research. Moreover, we review recent NN-based advances in NLP like word embeddings or language models in the context of (D)NNs, survey the current state-of-the-art at the intersection of AL, text classification, and DNNs and relate recent advances in NLP to AL. Finally, we analyze recent work in AL for text classification, connect the respective query strategies to the taxonomy, and outline commonalities and shortcomings. As a result, we highlight gaps in current research and present open research questions.

  • 2 authors
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Aug 17, 2020

Wide and Deep Neural Networks Achieve Optimality for Classification

While neural networks are used for classification tasks across domains, a long-standing open problem in machine learning is determining whether neural networks trained using standard procedures are optimal for classification, i.e., whether such models minimize the probability of misclassification for arbitrary data distributions. In this work, we identify and construct an explicit set of neural network classifiers that achieve optimality. Since effective neural networks in practice are typically both wide and deep, we analyze infinitely wide networks that are also infinitely deep. In particular, using the recent connection between infinitely wide neural networks and Neural Tangent Kernels, we provide explicit activation functions that can be used to construct networks that achieve optimality. Interestingly, these activation functions are simple and easy to implement, yet differ from commonly used activations such as ReLU or sigmoid. More generally, we create a taxonomy of infinitely wide and deep networks and show that these models implement one of three well-known classifiers depending on the activation function used: (1) 1-nearest neighbor (model predictions are given by the label of the nearest training example); (2) majority vote (model predictions are given by the label of the class with greatest representation in the training set); or (3) singular kernel classifiers (a set of classifiers containing those that achieve optimality). Our results highlight the benefit of using deep networks for classification tasks, in contrast to regression tasks, where excessive depth is harmful.

  • 3 authors
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Apr 29, 2022

From Classification to Optimization: Slicing and Resource Management with TRACTOR

5G and beyond networks promise advancements in bandwidth, latency, and connectivity. The Open Radio Access Network (O-RAN) framework enhances flexibility through network slicing and closed-loop RAN control. Central to this evolution is integrating machine learning (ML) for dynamic network control. This paper presents a framework to optimize O-RAN operation. First, we build and share a robust O-RAN dataset from real-world traffic captured across diverse locations and mobility scenarios, replicated within a full-stack srsRAN-based O-RAN system using the Colosseum RF emulator. This dataset supports ML training and deployment. We then introduce a traffic classification approach leveraging various ML models, demonstrating rapid training, testing, and refinement to improve accuracy. With up to 99% offline accuracy and 92% online accuracy for specific slices, our framework adapts efficiently to different models and network conditions. Finally, we present a physical resource block (PRB) assignment optimization strategy using reinforcement learning to refine resource allocation. Our learned policy achieves a mean performance score (0.631), surpassing a manually configured expert policy (0.609) and a random baseline (0.588), demonstrating improved PRB utilization. More importantly, our approach exhibits lower variability, with the Coefficient of Variation (CV) reduced by up to an order of magnitude in three out of four cases, ensuring more consistent performance. Our contributions, including open-source tools and datasets, accelerate O-RAN and ML-driven network control research.

  • 6 authors
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Dec 12, 2023

Detecting Machine-Generated Texts: Not Just "AI vs Humans" and Explainability is Complicated

As LLMs rapidly advance, increasing concerns arise regarding risks about actual authorship of texts we see online and in real world. The task of distinguishing LLM-authored texts is complicated by the nuanced and overlapping behaviors of both machines and humans. In this paper, we challenge the current practice of considering LLM-generated text detection a binary classification task of differentiating human from AI. Instead, we introduce a novel ternary text classification scheme, adding an "undecided" category for texts that could be attributed to either source, and we show that this new category is crucial to understand how to make the detection result more explainable to lay users. This research shifts the paradigm from merely classifying to explaining machine-generated texts, emphasizing need for detectors to provide clear and understandable explanations to users. Our study involves creating four new datasets comprised of texts from various LLMs and human authors. Based on new datasets, we performed binary classification tests to ascertain the most effective SOTA detection methods and identified SOTA LLMs capable of producing harder-to-detect texts. We constructed a new dataset of texts generated by two top-performing LLMs and human authors, and asked three human annotators to produce ternary labels with explanation notes. This dataset was used to investigate how three top-performing SOTA detectors behave in new ternary classification context. Our results highlight why "undecided" category is much needed from the viewpoint of explainability. Additionally, we conducted an analysis of explainability of the three best-performing detectors and the explanation notes of the human annotators, revealing insights about the complexity of explainable detection of machine-generated texts. Finally, we propose guidelines for developing future detection systems with improved explanatory power.

  • 9 authors
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Jun 26, 2024

Learning Support and Trivial Prototypes for Interpretable Image Classification

Prototypical part network (ProtoPNet) methods have been designed to achieve interpretable classification by associating predictions with a set of training prototypes, which we refer to as trivial prototypes because they are trained to lie far from the classification boundary in the feature space. Note that it is possible to make an analogy between ProtoPNet and support vector machine (SVM) given that the classification from both methods relies on computing similarity with a set of training points (i.e., trivial prototypes in ProtoPNet, and support vectors in SVM). However, while trivial prototypes are located far from the classification boundary, support vectors are located close to this boundary, and we argue that this discrepancy with the well-established SVM theory can result in ProtoPNet models with inferior classification accuracy. In this paper, we aim to improve the classification of ProtoPNet with a new method to learn support prototypes that lie near the classification boundary in the feature space, as suggested by the SVM theory. In addition, we target the improvement of classification results with a new model, named ST-ProtoPNet, which exploits our support prototypes and the trivial prototypes to provide more effective classification. Experimental results on CUB-200-2011, Stanford Cars, and Stanford Dogs datasets demonstrate that ST-ProtoPNet achieves state-of-the-art classification accuracy and interpretability results. We also show that the proposed support prototypes tend to be better localised in the object of interest rather than in the background region.

  • 8 authors
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Jan 8, 2023

CXMArena: Unified Dataset to benchmark performance in realistic CXM Scenarios

Large Language Models (LLMs) hold immense potential for revolutionizing Customer Experience Management (CXM), particularly in contact center operations. However, evaluating their practical utility in complex operational environments is hindered by data scarcity (due to privacy concerns) and the limitations of current benchmarks. Existing benchmarks often lack realism, failing to incorporate deep knowledge base (KB) integration, real-world noise, or critical operational tasks beyond conversational fluency. To bridge this gap, we introduce CXMArena, a novel, large-scale synthetic benchmark dataset specifically designed for evaluating AI in operational CXM contexts. Given the diversity in possible contact center features, we have developed a scalable LLM-powered pipeline that simulates the brand's CXM entities that form the foundation of our datasets-such as knowledge articles including product specifications, issue taxonomies, and contact center conversations. The entities closely represent real-world distribution because of controlled noise injection (informed by domain experts) and rigorous automated validation. Building on this, we release CXMArena, which provides dedicated benchmarks targeting five important operational tasks: Knowledge Base Refinement, Intent Prediction, Agent Quality Adherence, Article Search, and Multi-turn RAG with Integrated Tools. Our baseline experiments underscore the benchmark's difficulty: even state of the art embedding and generation models achieve only 68% accuracy on article search, while standard embedding methods yield a low F1 score of 0.3 for knowledge base refinement, highlighting significant challenges for current models necessitating complex pipelines and solutions over conventional techniques.

  • 3 authors
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May 14, 2025

Generalization in Healthcare AI: Evaluation of a Clinical Large Language Model

Advances in large language models (LLMs) provide new opportunities in healthcare for improved patient care, clinical decision-making, and enhancement of physician and administrator workflows. However, the potential of these models importantly depends on their ability to generalize effectively across clinical environments and populations, a challenge often underestimated in early development. To better understand reasons for these challenges and inform mitigation approaches, we evaluated ClinicLLM, an LLM trained on [HOSPITAL]'s clinical notes, analyzing its performance on 30-day all-cause readmission prediction focusing on variability across hospitals and patient characteristics. We found poorer generalization particularly in hospitals with fewer samples, among patients with government and unspecified insurance, the elderly, and those with high comorbidities. To understand reasons for lack of generalization, we investigated sample sizes for fine-tuning, note content (number of words per note), patient characteristics (comorbidity level, age, insurance type, borough), and health system aspects (hospital, all-cause 30-day readmission, and mortality rates). We used descriptive statistics and supervised classification to identify features. We found that, along with sample size, patient age, number of comorbidities, and the number of words in notes are all important factors related to generalization. Finally, we compared local fine-tuning (hospital specific), instance-based augmented fine-tuning and cluster-based fine-tuning for improving generalization. Among these, local fine-tuning proved most effective, increasing AUC by 0.25% to 11.74% (most helpful in settings with limited data). Overall, this study provides new insights for enhancing the deployment of large language models in the societally important domain of healthcare, and improving their performance for broader populations.

  • 6 authors
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Feb 14, 2024