Daily Papers

Large language models (LLMs) now mediate many web-based mental-health, crisis, and other emotionally sensitive services, yet their psychosocial safety in these settings remains poorly understood and weakly evaluated. We present DialogGuard, a multi-agent framework for assessing psychosocial risks in LLM-generated responses along five high-severity dimensions: privacy violations, discriminatory behaviour, mental manipulation, psychological harm, and insulting behaviour. DialogGuard can be applied to diverse generative models through four LLM-as-a-judge pipelines, including single-agent scoring, dual-agent correction, multi-agent debate, and stochastic majority voting, grounded in a shared three-level rubric usable by both human annotators and LLM judges. Using PKU-SafeRLHF with human safety annotations, we show that multi-agent mechanisms detect psychosocial risks more accurately than non-LLM baselines and single-agent judging; dual-agent correction and majority voting provide the best trade-off between accuracy, alignment with human ratings, and robustness, while debate attains higher recall but over-flags borderline cases. We release Dialog-Guard as open-source software with a web interface that provides per-dimension risk scores and explainable natural-language rationales. A formative study with 12 practitioners illustrates how it supports prompt design, auditing, and supervision of web-facing applications for vulnerable users.

Online hate speech is a recent problem in our society that is rising at a steady pace by leveraging the vulnerabilities of the corresponding regimes that characterise most social media platforms. This phenomenon is primarily fostered by offensive comments, either during user interaction or in the form of a posted multimedia context. Nowadays, giant corporations own platforms where millions of users log in every day, and protection from exposure to similar phenomena appears to be necessary in order to comply with the corresponding legislation and maintain a high level of service quality. A robust and reliable system for detecting and preventing the uploading of relevant content will have a significant impact on our digitally interconnected society. Several aspects of our daily lives are undeniably linked to our social profiles, making us vulnerable to abusive behaviours. As a result, the lack of accurate hate speech detection mechanisms would severely degrade the overall user experience, although its erroneous operation would pose many ethical concerns. In this paper, we present 'ETHOS', a textual dataset with two variants: binary and multi-label, based on YouTube and Reddit comments validated using the Figure-Eight crowdsourcing platform. Furthermore, we present the annotation protocol used to create this dataset: an active sampling procedure for balancing our data in relation to the various aspects defined. Our key assumption is that, even gaining a small amount of labelled data from such a time-consuming process, we can guarantee hate speech occurrences in the examined material.

In this paper, we introduce HateBERT, a re-trained BERT model for abusive language detection in English. The model was trained on RAL-E, a large-scale dataset of Reddit comments in English from communities banned for being offensive, abusive, or hateful that we have collected and made available to the public. We present the results of a detailed comparison between a general pre-trained language model and the abuse-inclined version obtained by retraining with posts from the banned communities on three English datasets for offensive, abusive language and hate speech detection tasks. In all datasets, HateBERT outperforms the corresponding general BERT model. We also discuss a battery of experiments comparing the portability of the generic pre-trained language model and its corresponding abusive language-inclined counterpart across the datasets, indicating that portability is affected by compatibility of the annotated phenomena.

Warning: This paper contains content that may be offensive or upsetting. Understanding the harms and offensiveness of statements requires reasoning about the social and situational context in which statements are made. For example, the utterance "your English is very good" may implicitly signal an insult when uttered by a white man to a non-white colleague, but uttered by an ESL teacher to their student would be interpreted as a genuine compliment. Such contextual factors have been largely ignored by previous approaches to toxic language detection. We introduce COBRA frames, the first context-aware formalism for explaining the intents, reactions, and harms of offensive or biased statements grounded in their social and situational context. We create COBRACORPUS, a dataset of 33k potentially offensive statements paired with machine-generated contexts and free-text explanations of offensiveness, implied biases, speaker intents, and listener reactions. To study the contextual dynamics of offensiveness, we train models to generate COBRA explanations, with and without access to the context. We find that explanations by context-agnostic models are significantly worse than by context-aware ones, especially in situations where the context inverts the statement's offensiveness (29% accuracy drop). Our work highlights the importance and feasibility of contextualized NLP by modeling social factors.

Hate speech is a harmful form of online expression, often manifesting as derogatory posts. It is a significant risk in digital environments. With the rise of Large Language Models (LLMs), there is concern about their potential to replicate hate speech patterns, given their training on vast amounts of unmoderated internet data. Understanding how LLMs respond to hate speech is crucial for their responsible deployment. However, the behaviour of LLMs towards hate speech has been limited compared. This paper investigates the reactions of seven state-of-the-art LLMs (LLaMA 2, Vicuna, LLaMA 3, Mistral, GPT-3.5, GPT-4, and Gemini Pro) to hate speech. Through qualitative analysis, we aim to reveal the spectrum of responses these models produce, highlighting their capacity to handle hate speech inputs. We also discuss strategies to mitigate hate speech generation by LLMs, particularly through fine-tuning and guideline guardrailing. Finally, we explore the models' responses to hate speech framed in politically correct language.

This paper focuses on the task of measuring and forecasting incivility in conversations following replies to hate speech. Identifying replies that steer conversations away from hatred and elicit civil follow-up conversations sheds light into effective strategies to engage with hate speech and proactively avoid further escalation. We propose new metrics that take into account various dimensions of antisocial and prosocial behaviors to measure the conversation incivility following replies to hate speech. Our best metric aligns with human perceptions better than prior work. Additionally, we present analyses on a) the language of antisocial and prosocial posts, b) the relationship between antisocial or prosocial posts and user interactions, and c) the language of replies to hate speech that elicit follow-up conversations with different incivility levels. We show that forecasting the incivility level of conversations following a reply to hate speech is a challenging task. We also present qualitative analyses to identify the most common errors made by our best model.

Not all topics are equally "flammable" in terms of toxicity: a calm discussion of turtles or fishing less often fuels inappropriate toxic dialogues than a discussion of politics or sexual minorities. We define a set of sensitive topics that can yield inappropriate and toxic messages and describe the methodology of collecting and labeling a dataset for appropriateness. While toxicity in user-generated data is well-studied, we aim at defining a more fine-grained notion of inappropriateness. The core of inappropriateness is that it can harm the reputation of a speaker. This is different from toxicity in two respects: (i) inappropriateness is topic-related, and (ii) inappropriate message is not toxic but still unacceptable. We collect and release two datasets for Russian: a topic-labeled dataset and an appropriateness-labeled dataset. We also release pre-trained classification models trained on this data.

Disclaimer: Samples in this paper may be harmful and cause discomfort! Patronizing and condescending language (PCL) is a form of speech directed at vulnerable groups. As an essential branch of toxic language, this type of language exacerbates conflicts and confrontations among Internet communities and detrimentally impacts disadvantaged groups. Traditional pre-trained language models (PLMs) perform poorly in detecting PCL due to its implicit toxicity traits like hypocrisy and false sympathy. With the rise of large language models (LLMs), we can harness their rich emotional semantics to establish a paradigm for exploring implicit toxicity. In this paper, we introduce PclGPT, a comprehensive LLM benchmark designed specifically for PCL. We collect, annotate, and integrate the Pcl-PT/SFT dataset, and then develop a bilingual PclGPT-EN/CN model group through a comprehensive pre-training and supervised fine-tuning staircase process to facilitate implicit toxic detection. Group detection results and fine-grained detection from PclGPT and other models reveal significant variations in the degree of bias in PCL towards different vulnerable groups, necessitating increased societal attention to protect them.

Toxicity has become a grave problem for many online communities and has been growing across many languages, including Russian. Hate speech creates an environment of intimidation, discrimination, and may even incite some real-world violence. Both researchers and social platforms have been focused on developing models to detect toxicity in online communication for a while now. A common problem of these models is the presence of bias towards some words (e.g. woman, black, jew) that are not toxic, but serve as triggers for the classifier due to model caveats. In this paper, we describe our efforts towards classifying hate speech in Russian, and propose simple techniques of reducing unintended bias, such as generating training data with language models using terms and words related to protected identities as context and applying word dropout to such words.

Warning: this paper contains content that may be offensive or upsetting. Most hate speech datasets neglect the cultural diversity within a single language, resulting in a critical shortcoming in hate speech detection. To address this, we introduce CREHate, a CRoss-cultural English Hate speech dataset. To construct CREHate, we follow a two-step procedure: 1) cultural post collection and 2) cross-cultural annotation. We sample posts from the SBIC dataset, which predominantly represents North America, and collect posts from four geographically diverse English-speaking countries (Australia, United Kingdom, Singapore, and South Africa) using culturally hateful keywords we retrieve from our survey. Annotations are collected from the four countries plus the United States to establish representative labels for each country. Our analysis highlights statistically significant disparities across countries in hate speech annotations. Only 56.2% of the posts in CREHate achieve consensus among all countries, with the highest pairwise label difference rate of 26%. Qualitative analysis shows that label disagreement occurs mostly due to different interpretations of sarcasm and the personal bias of annotators on divisive topics. Lastly, we evaluate large language models (LLMs) under a zero-shot setting and show that current LLMs tend to show higher accuracies on Anglosphere country labels in CREHate. Our dataset and codes are available at: https://github.com/nlee0212/CREHate

Commercial Large Language Models (LLMs) have recently incorporated memory features to deliver personalised responses. This memory retains details such as user demographics and individual characteristics, allowing LLMs to adjust their behaviour based on personal information. However, the impact of integrating personalised information into the context has not been thoroughly assessed, leading to questions about its influence on LLM behaviour. Personalisation can be challenging, particularly with sensitive topics. In this paper, we examine various state-of-the-art LLMs to understand their behaviour in different personalisation scenarios, specifically focusing on hate speech. We prompt the models to assume country-specific personas and use different languages for hate speech detection. Our findings reveal that context personalisation significantly influences LLMs' responses in this sensitive area. To mitigate these unwanted biases, we fine-tune the LLMs by penalising inconsistent hate speech classifications made with and without country or language-specific context. The refined models demonstrate improved performance in both personalised contexts and when no context is provided.

Now that AI-driven moderation has become pervasive in everyday life, we often hear claims that "the AI is biased". While this is often said jokingly, the light-hearted remark reflects a deeper concern. How can we be certain that an online post flagged as "inappropriate" was not simply the victim of a biased algorithm? This paper investigates this problem using a dual approach. First, I conduct a quantitative benchmark of a widely used toxicity model (unitary/toxic-bert) to measure performance disparity between text in African-American English (AAE) and Standard American English (SAE). The benchmark reveals a clear, systematic bias: on average, the model scores AAE text as 1.8 times more toxic and 8.8 times higher for "identity hate". Second, I introduce an interactive pedagogical tool that makes these abstract biases tangible. The tool's core mechanic, a user-controlled "sensitivity threshold," demonstrates that the biased score itself is not the only harm; instead, the more-concerning harm is the human-set, seemingly neutral policy that ultimately operationalises discrimination. This work provides both statistical evidence of disparate impact and a public-facing tool designed to foster critical AI literacy.

As offensive language has become a rising issue for online communities and social media platforms, researchers have been investigating ways of coping with abusive content and developing systems to detect its different types: cyberbullying, hate speech, aggression, etc. With a few notable exceptions, most research on this topic so far has dealt with English. This is mostly due to the availability of language resources for English. To address this shortcoming, this paper presents the first Greek annotated dataset for offensive language identification: the Offensive Greek Tweet Dataset (OGTD). OGTD is a manually annotated dataset containing 4,779 posts from Twitter annotated as offensive and not offensive. Along with a detailed description of the dataset, we evaluate several computational models trained and tested on this data.

Large language models (LLMs) have shown incredible capabilities and transcended the natural language processing (NLP) community, with adoption throughout many services like healthcare, therapy, education, and customer service. Since users include people with critical information needs like students or patients engaging with chatbots, the safety of these systems is of prime importance. Therefore, a clear understanding of the capabilities and limitations of LLMs is necessary. To this end, we systematically evaluate toxicity in over half a million generations of ChatGPT, a popular dialogue-based LLM. We find that setting the system parameter of ChatGPT by assigning it a persona, say that of the boxer Muhammad Ali, significantly increases the toxicity of generations. Depending on the persona assigned to ChatGPT, its toxicity can increase up to 6x, with outputs engaging in incorrect stereotypes, harmful dialogue, and hurtful opinions. This may be potentially defamatory to the persona and harmful to an unsuspecting user. Furthermore, we find concerning patterns where specific entities (e.g., certain races) are targeted more than others (3x more) irrespective of the assigned persona, that reflect inherent discriminatory biases in the model. We hope that our findings inspire the broader AI community to rethink the efficacy of current safety guardrails and develop better techniques that lead to robust, safe, and trustworthy AI systems.