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Aug 12

What Do Users Ask in Open-Source AI Repositories? An Empirical Study of GitHub Issues

Artificial Intelligence systems, which benefit from the availability of large-scale datasets and increasing computational power, have become effective solutions to various critical tasks, such as natural language understanding, speech recognition, and image processing. The advancement of these AI systems is inseparable from open-source software (OSS). This paper presents an empirical study that investigates the issues in the repositories of open-source AI repositories to assist developers in understanding problems during the process of employing AI systems. We collect 576 repositories from the PapersWithCode platform. Among these repositories, we find 24,953 issues by utilizing GitHub REST APIs. Our empirical study includes three phases. First, we manually analyze these issues to categorize the problems that developers are likely to encounter in open-source AI repositories. Specifically, we provide a taxonomy of 13 categories related to AI systems. The two most common issues are runtime errors (23.18%) and unclear instructions (19.53%). Second, we see that 67.5% of issues are closed. We also find that half of these issues resolve within four days. Moreover, issue management features, e.g., label and assign, are not widely adopted in open-source AI repositories. In particular, only 7.81% and 5.9% of repositories label issues and assign these issues to assignees, respectively. Finally, we empirically show that employing GitHub issue management features and writing issues with detailed descriptions facilitate the resolution of issues. Based on our findings, we make recommendations for developers to help better manage the issues of open-source AI repositories and improve their quality.

  • 8 authors
·
Mar 16, 2023

A Large-Scale Study on the Development and Issues of Multi-Agent AI Systems

The rapid emergence of multi-agent AI systems (MAS), including LangChain, CrewAI, and AutoGen, has shaped how large language model (LLM) applications are developed and orchestrated. However, little is known about how these systems evolve and are maintained in practice. This paper presents the first large-scale empirical study of open-source MAS, analyzing over 42K unique commits and over 4.7K resolved issues across eight leading systems. Our analysis identifies three distinct development profiles: sustained, steady, and burst-driven. These profiles reflect substantial variation in ecosystem maturity. Perfective commits constitute 40.8% of all changes, suggesting that feature enhancement is prioritized over corrective maintenance (27.4%) and adaptive updates (24.3%). Data about issues shows that the most frequent concerns involve bugs (22%), infrastructure (14%), and agent coordination challenges (10%). Issue reporting also increased sharply across all frameworks starting in 2023. Median resolution times range from under one day to about two weeks, with distributions skewed toward fast responses but a minority of issues requiring extended attention. These results highlight both the momentum and the fragility of the current ecosystem, emphasizing the need for improved testing infrastructure, documentation quality, and maintenance practices to ensure long-term reliability and sustainability.

  • 5 authors
·
Jan 11

Back to the Basics: Rethinking Issue-Commit Linking with LLM-Assisted Retrieval

Issue-commit linking, which connects issues with commits that fix them, is crucial for software maintenance. Existing approaches have shown promise in automatically recovering these links. Evaluations of these techniques assess their ability to identify genuine links from plausible but false links. However, these evaluations overlook the fact that, in reality, when a repository has more commits, the presence of more plausible yet unrelated commits may interfere with the tool in differentiating the correct fix commits. To address this, we propose the Realistic Distribution Setting (RDS) and use it to construct a more realistic evaluation dataset that includes 20 open-source projects. By evaluating tools on this dataset, we observe that the performance of the state-of-the-art deep learning-based approach drops by more than half, while the traditional Information Retrieval method, VSM, outperforms it. Inspired by these observations, we propose EasyLink, which utilizes a vector database as a modern Information Retrieval technique. To address the long-standing problem of the semantic gap between issues and commits, EasyLink leverages a large language model to rerank the commits retrieved from the database. Under our evaluation, EasyLink achieves an average Precision@1 of 75.03\%, improving over the state-of-the-art by over four times. Additionally, this paper provides practical guidelines for advancing research in issue-commit link recovery.

  • 11 authors
·
Oct 5, 2025

Can Agents Fix Agent Issues?

LLM-based agent systems are emerging as a new software paradigm and have been widely adopted across diverse domains such as medicine, robotics, and programming. However, maintaining these systems requires substantial effort, as they are inevitably prone to bugs and continually evolve to meet changing external requirements. Therefore, automatically resolving agent issues (i.e., bug reports or feature requests) is a crucial and challenging task. While recent software engineering (SE) agents (e.g., SWE-agent) have shown promise in addressing issues in traditional software systems, it remains unclear how effectively they can resolve real-world issues in agent systems, which differ significantly from traditional software. To fill this gap, we first manually analyze 201 real-world agent issues and identify common categories of agent issues. We then spend 500 person-hours constructing AGENTISSUE-BENCH, a reproducible benchmark comprising 50 agent issue resolution tasks (each with an executable environment and failure-triggering tests). We further evaluate state-of-the-art SE agents on AGENTISSUE-BENCH and reveal their limited effectiveness (i.e., with only 3.33% - 12.67% resolution rates). These results underscore the unique challenges of maintaining agent systems compared to traditional software, highlighting the need for further research to develop advanced SE agents for resolving agent issues. Data and code are available at https://alfin06.github.io/AgentIssue-Bench-Leaderboard/#/ .

  • 5 authors
·
May 27, 2025

Agentic Software Issue Resolution with Large Language Models: A Survey

Software issue resolution aims to address real-world issues in software repositories (e.g., bug fixing and efficiency optimization) based on natural language descriptions provided by users, representing a key aspect of software maintenance. With the rapid development of large language models (LLMs) in reasoning and generative capabilities, LLM-based approaches have made significant progress in automated software issue resolution. However, real-world software issue resolution is inherently complex and requires long-horizon reasoning, iterative exploration, and feedback-driven decision making, which demand agentic capabilities beyond conventional single-step approaches. Recently, LLM-based agentic systems have become mainstream for software issue resolution. Advancements in agentic software issue resolution not only greatly enhance software maintenance efficiency and quality but also provide a realistic environment for validating agentic systems' reasoning, planning, and execution capabilities, bridging artificial intelligence and software engineering. This work presents a systematic survey of 126 recent studies at the forefront of LLM-based agentic software issue resolution research. It outlines the general workflow of the task and establishes a taxonomy across three dimensions: benchmarks, techniques, and empirical studies. Furthermore, it highlights how the emergence of agentic reinforcement learning has brought a paradigm shift in the design and training of agentic systems for software engineering. Finally, it summarizes key challenges and outlines promising directions for future research.

  • 3 authors
·
Dec 24, 2025

MM-IssueLoc: A Controlled Benchmark for Evaluating Visual Evidence in Multimodal Repository-Level Issue Localization

Real repository issues routinely include visual evidence such as screenshots, error dialogs, rendered UI states, and logs, yet repository-level issue localization is evaluated mostly as a text-only task. Existing multimodal SE benchmarks evaluate end-to-end repair, entangling localization with patch synthesis and obscuring whether visual input helped, hurt, or was ignored. We introduce MM-IssueLoc, a controlled benchmark and evaluation protocol for repository-level localization with visual evidence. MM-IssueLoc contains 652 issue-PR instances across 23 languages, with annotations for 7 image categories and 4 relevance levels. It provides file-level and function-level gold labels, paired text-only and with-image evaluation, and VCE-based diagnostics that convert images into structured textual evidence. We evaluate LLM-based and retrieval-based systems, including MM-IssueLoc-VL-Emb as a controlled multimodal retriever. Results show that existing systems remain far from reliable multimodal repository localization: the strongest agent reaches 38.96 file Acc@5 and 22.45 function Acc@10, while the strongest retriever reaches 33.86 function Acc@10. Cross-benchmark comparisons show that high localization scores on text-dominant SWE benchmarks do not transfer cleanly to multimodal issue localization. MM-IssueLoc turns visual evidence into an explicit evaluation variable, enabling future work to test whether systems improve by using visual evidence for localization, rather than by relying on text-only cues or downstream patch-generation effects.

  • 10 authors
·
Jul 15

OmniGIRL: A Multilingual and Multimodal Benchmark for GitHub Issue Resolution

The GitHub issue resolution task aims to resolve issues reported in repositories automatically. With advances in large language models (LLMs), this task has gained increasing attention, and several benchmarks are proposed to evaluate the issue resolution ability of LLMs. However, existing benchmarks have three main limitations. First, current benchmarks focus on a single programming language, limiting the evaluation of issues from repositories across different languages. Second, they usually cover a narrow range of domains, which may fail to represent the diversity of real-world issues. Third, existing benchmarks rely solely on textual information in issue descriptions, overlooking multimodal information such as images in issues. In this paper, we propose OmniGIRL, a GitHub Issue ResoLution benchmark that is multilingual, multimodal, and multi-domain. OmniGIRL includes 959 task instances, which are collected from repositories across four programming languages (i.e., Python, JavaScript, TypeScript, and Java) and eight different domains. Our evaluation shows that current LLMs show limited performances on OmniGIRL. Notably, the best-performing model, GPT-4o, resolves only 8.6% of the issues. Besides, we find that current LLMs struggle to resolve issues requiring understanding images. The best performance is achieved by Claude-3.5-Sonnet, which resolves only 10.5% of the issues with image information. Finally, we analyze the reasons behind current LLMs' failure on OmniGIRL, providing insights for future improvements.

  • 10 authors
·
May 7, 2025 1

GraphLocator: Graph-guided Causal Reasoning for Issue Localization

The issue localization task aims to identify the locations in a software repository that requires modification given a natural language issue description. This task is fundamental yet challenging in automated software engineering due to the semantic gap between issue description and source code implementation. This gap manifests as two mismatches:(1) symptom-to-cause mismatches, where descriptions do not explicitly reveal underlying root causes; (2) one-to-many mismatches, where a single issue corresponds to multiple interdependent code entities. To address these two mismatches, we propose GraphLocator, an approach that mitigates symptom-to-cause mismatches through causal structure discovering and resolves one-to-many mismatches via dynamic issue disentangling. The key artifact is the causal issue graph (CIG), in which vertices represent discovered sub-issues along with their associated code entities, and edges encode the causal dependencies between them. The workflow of GraphLocator consists of two phases: symptom vertices locating and dynamic CIG discovering; it first identifies symptom locations on the repository graph, then dynamically expands the CIG by iteratively reasoning over neighboring vertices. Experiments on three real-world datasets demonstrates the effectiveness of GraphLocator: (1) Compared with baselines, GraphLocator achieves more accurate localization with average improvements of +19.49% in function-level recall and +11.89% in precision. (2) GraphLocator outperforms baselines on both symptom-to-cause and one-to-many mismatch scenarios, achieving recall improvement of +16.44% and +19.18%, precision improvement of +7.78% and +13.23%, respectively. (3) The CIG generated by GraphLocator yields the highest relative improvement, resulting in a 28.74% increase in performance on downstream resolving task.

  • 7 authors
·
Dec 27, 2025 3

SWE-bench Goes Live!

The issue-resolving task, where a model generates patches to fix real-world bugs, has emerged as a critical benchmark for evaluating the capabilities of large language models (LLMs). While SWE-bench and its variants have become standard in this domain, they suffer from key limitations: they have not been updated since their initial releases, cover a narrow set of repositories, and depend heavily on manual effort for instance construction and environment setup. These factors hinder scalability and introduce risks of overfitting and data contamination. In this work, we present SWE-bench-Live, a live-updatable benchmark designed to overcome these challenges. Our initial release consists of 1,319 tasks derived from real GitHub issues created since 2024, spanning 93 repositories. Each task is accompanied by a dedicated Docker image to ensure reproducible execution. Central to our benchmark is \method, an automated curation pipeline that streamlines the entire process from instance creation to environment setup, removing manual bottlenecks and enabling scalability and continuous updates. We evaluate a range of state-of-the-art agent frameworks and LLMs on SWE-bench-Live, revealing a substantial performance gap compared to static benchmarks like SWE-bench, even under controlled evaluation conditions. To better understand this discrepancy, we perform detailed analyses across repository origin, issue recency, and task difficulty. By providing a fresh, diverse, and executable benchmark grounded in live repository activity, SWE-bench-Live facilitates rigorous, contamination-resistant evaluation of LLMs and agents in dynamic, real-world software development settings.

  • 15 authors
·
May 29, 2025 2

Are "Solved Issues" in SWE-bench Really Solved Correctly? An Empirical Study

Automated issue solving aims to resolve real-world issues in software repositories. The most popular benchmarks for automated issue solving are SWE-bench and its human-filtered subset SWE-bench Verified. These benchmarks leverage testing to validate generated patches. However, because testing is rarely exhaustive, a patch may pass the tests but nevertheless fail to match the developers' expectations. Unfortunately, it is currently unclear to what extent evaluations performed with SWE-bench suffer from such plausible but incorrect patches. This paper presents an in-depth empirical study of the correctness of plausible patches generated by three state-of-the-art issue-solving tools evaluated on SWE-bench Verified. We extensively test and inspect generated patches, and compare them against human-written ground truth patches. The core of our methodology is a novel technique PatchDiff for differential patch testing, which automatically exposes behavioral discrepancies between two patches. Our findings reveal critical weaknesses in SWE-bench's patch validation mechanism, which causes 7.8% of all patches to count as correct while failing the developer-written test suite. Moreover, our novel automated technique reveals that even more (29.6%) plausible patches induce different behavior than the ground truth patches. These behavioral differences are often due to similar, but divergent implementations (46.8%) and due to generated patches that adapt more behavior than the ground truth patches (27.3%). Our manual inspection shows that 28.6% of behaviorally divergent patches are certainly incorrect. Combined, the different weaknesses lead to an inflation of reported resolution rates by 6.2 absolute percent points. Our findings are a call to arms for more robust and reliable evaluation of issue-solving tools. We envision our automated differential patch testing technique to be useful for this purpose.

  • 3 authors
·
Mar 19, 2025

SemAgent: A Semantics Aware Program Repair Agent

Large Language Models (LLMs) have shown impressive capabilities in downstream software engineering tasks such as Automated Program Repair (APR). In particular, there has been a lot of research on repository-level issue-resolution benchmarks such as SWE-Bench. Although there has been significant progress on this topic, we notice that in the process of solving such issues, existing agentic systems tend to hyper-localize on immediately suspicious lines of code and fix them in isolation, without a deeper understanding of the issue semantics, code semantics, or execution semantics. Consequently, many existing systems generate patches that overfit to the user issue, even when a more general fix is preferable. To address this limitation, we introduce SemAgent, a novel workflow-based procedure that leverages issue, code, and execution semantics to generate patches that are complete - identifying and fixing all lines relevant to the issue. We achieve this through a novel pipeline that (a) leverages execution semantics to retrieve relevant context, (b) comprehends issue-semantics via generalized abstraction, (c) isolates code-semantics within the context of this abstraction, and (d) leverages this understanding in a two-stage architecture: a repair stage that proposes fine-grained fixes, followed by a reviewer stage that filters relevant fixes based on the inferred issue-semantics. Our evaluations show that our methodology achieves a solve rate of 44.66% on the SWEBench-Lite benchmark beating all other workflow-based approaches, and an absolute improvement of 7.66% compared to our baseline, which lacks such deep semantic understanding. We note that our approach performs particularly well on issues requiring multi-line reasoning (and editing) and edge-case handling, suggesting that incorporating issue and code semantics into APR pipelines can lead to robust and semantically consistent repairs.

  • 4 authors
·
Jun 19, 2025

The Ethics of ChatGPT in Medicine and Healthcare: A Systematic Review on Large Language Models (LLMs)

With the introduction of ChatGPT, Large Language Models (LLMs) have received enormous attention in healthcare. Despite their potential benefits, researchers have underscored various ethical implications. While individual instances have drawn much attention, the debate lacks a systematic overview of practical applications currently researched and ethical issues connected to them. Against this background, this work aims to map the ethical landscape surrounding the current stage of deployment of LLMs in medicine and healthcare. Electronic databases and preprint servers were queried using a comprehensive search strategy. Studies were screened and extracted following a modified rapid review approach. Methodological quality was assessed using a hybrid approach. For 53 records, a meta-aggregative synthesis was performed. Four fields of applications emerged and testify to a vivid exploration phase. Advantages of using LLMs are attributed to their capacity in data analysis, personalized information provisioning, support in decision-making, mitigating information loss and enhancing information accessibility. However, we also identifies recurrent ethical concerns connected to fairness, bias, non-maleficence, transparency, and privacy. A distinctive concern is the tendency to produce harmful misinformation or convincingly but inaccurate content. A recurrent plea for ethical guidance and human oversight is evident. Given the variety of use cases, it is suggested that the ethical guidance debate be reframed to focus on defining what constitutes acceptable human oversight across the spectrum of applications. This involves considering diverse settings, varying potentials for harm, and different acceptable thresholds for performance and certainty in healthcare. In addition, a critical inquiry is necessary to determine the extent to which the current experimental use of LLMs is necessary and justified.

  • 2 authors
·
Mar 21, 2024

Prompt Generation Technical Report

Generative retrieval has become an increasingly adopted paradigm for industrial search, recommendation, and advertising systems, delivering significant online gains. Most existing work combines user behavior sequences with large language models (LLMs) to model user preferences. In practice, feature engineering remains critical to model effectiveness, yet its complexity slows offline iteration and makes online deployment heavy and hard to reuse, all under tight online latency budgets. The root cause is a tight coupling between feature-processing logic and model architecture, where every feature change touches the training and serving code and resists reuse across scenarios. To break this coupling, we present Prompt Generation (PG), a high-level tokenizer and configuration-driven framework that decouples feature-processing logic from model architecture through two declarative JSON files, which serve as the single source of truth for both offline training and online serving, ensuring feature consistency across the two stages. Organizing features under four types with three composable processing components to assemble and compress heterogeneous features, PG delivers acceleration at three levels: (1)fast training iteration: feature experiments require only configuration changes, with built-in token compression for ultra-long sequences; (2)fast deployment: a new scenario only needs to conform to the PG schema and plug into a universal pipeline, with no scenario-specific engineering; (3)fast online inference: engine applies unified optimizations over the standardized configuration, reducing PG's overhead to a negligible level. PG has been deployed on Taobao Search with statistically significant online A/B uplifts of +0.47% in transaction count and +0.51% in GMV, and has been applied across multiple Taobao search and recommendation teams as the iteration framework for generative retrieval.

  • 28 authors
·
Jul 12

SWE-Adept: An LLM-Based Agentic Framework for Deep Codebase Analysis and Structured Issue Resolution

Large language models (LLMs) exhibit strong performance on self-contained programming tasks. However, they still struggle with repository-level software engineering (SWE), which demands (1) deep codebase navigation with effective context management for accurate localization, and (2) systematic approaches for iterative, test-driven code modification to resolve issues. To address these challenges, we propose SWE-Adept, an LLM-based two-agent framework where a localization agent identifies issue-relevant code locations and a resolution agent implements the corresponding fixes. For issue localization, we introduce agent-directed depth-first search that selectively traverses code dependencies. This minimizes issue-irrelevant content in the agent's context window and improves localization accuracy. For issue resolution, we employ adaptive planning and structured problem solving. We equip the agent with specialized tools for progress tracking and Git-based version control. These tools interface with a shared working memory that stores code-state checkpoints indexed by execution steps, facilitating precise checkpoint retrieval. This design enables reliable agent-driven version-control operations for systematic issue resolution, including branching to explore alternative solutions and reverting failed edits. Experiments on SWE-Bench Lite and SWE-Bench Pro demonstrate that SWE-Adept consistently outperforms prior approaches in both issue localization and resolution, improving the end-to-end resolve rate by up to 4.7%.

  • 2 authors
·
Feb 28

GIRT-Data: Sampling GitHub Issue Report Templates

GitHub's issue reports provide developers with valuable information that is essential to the evolution of a software development project. Contributors can use these reports to perform software engineering tasks like submitting bugs, requesting features, and collaborating on ideas. In the initial versions of issue reports, there was no standard way of using them. As a result, the quality of issue reports varied widely. To improve the quality of issue reports, GitHub introduced issue report templates (IRTs), which pre-fill issue descriptions when a new issue is opened. An IRT usually contains greeting contributors, describing project guidelines, and collecting relevant information. However, despite of effectiveness of this feature which was introduced in 2016, only nearly 5% of GitHub repositories (with more than 10 stars) utilize it. There are currently few articles on IRTs, and the available ones only consider a small number of repositories. In this work, we introduce GIRT-Data, the first and largest dataset of IRTs in both YAML and Markdown format. This dataset and its corresponding open-source crawler tool are intended to support research in this area and to encourage more developers to use IRTs in their repositories. The stable version of the dataset contains 1,084,300 repositories and 50,032 of them support IRTs. The stable version of the dataset and crawler is available here: https://github.com/kargaranamir/girt-data

  • 4 authors
·
Mar 16, 2023

KITAB: Evaluating LLMs on Constraint Satisfaction for Information Retrieval

We study the ability of state-of-the art models to answer constraint satisfaction queries for information retrieval (e.g., 'a list of ice cream shops in San Diego'). In the past, such queries were considered to be tasks that could only be solved via web-search or knowledge bases. More recently, large language models (LLMs) have demonstrated initial emergent abilities in this task. However, many current retrieval benchmarks are either saturated or do not measure constraint satisfaction. Motivated by rising concerns around factual incorrectness and hallucinations of LLMs, we present KITAB, a new dataset for measuring constraint satisfaction abilities of language models. KITAB consists of book-related data across more than 600 authors and 13,000 queries, and also offers an associated dynamic data collection and constraint verification approach for acquiring similar test data for other authors. Our extended experiments on GPT4 and GPT3.5 characterize and decouple common failure modes across dimensions such as information popularity, constraint types, and context availability. Results show that in the absence of context, models exhibit severe limitations as measured by irrelevant information, factual errors, and incompleteness, many of which exacerbate as information popularity decreases. While context availability mitigates irrelevant information, it is not helpful for satisfying constraints, identifying fundamental barriers to constraint satisfaction. We open source our contributions to foster further research on improving constraint satisfaction abilities of future models.

  • 8 authors
·
Oct 24, 2023 1

Trae Agent: An LLM-based Agent for Software Engineering with Test-time Scaling

Software issue resolution is a critical challenge in software engineering and has garnered increasing attention in recent years. With the rapid advancement of large language models (LLMs), substantial progress has been made in addressing real-world software engineering tasks. Recent studies have introduced ensemble reasoning techniques to enhance the performance of LLM-based issue resolution. However, existing prompting-based methods still face limitations in effectively exploring large ensemble spaces and lack the capacity for repository-level understanding, both of which constrain their overall effectiveness. In this paper, we propose Trae Agent, the first agent-based ensemble reasoning approach for repository-level issue resolution. Trae Agent formulates our goal as an optimal solution search problem and addresses two key challenges, i.e., large ensemble spaces and repository-level understanding, through modular agents for generation, pruning, and selection. We conduct extensive experiments using three leading LLMs on the widely-adopted SWE-bench benchmark, comparing Trae Agent against four state-of-the-art ensemble reasoning techniques. Experimental results demonstrate that Trae Agent consistently achieves superior performance, with an average improvement of 10.22% over all baselines in terms of Pass@1. Trae Agent has achieved first place on the SWE-bench Verified leaderboard, with a notable Pass@1 score of 75.20%. We are pleased to release Trae Agent as an open-source project to support the research community, with all resources available at https://github.com/bytedance/trae-agent.

  • 15 authors
·
Jul 31, 2025

Agentic Troubleshooting Guide Automation for Incident Management

Effective incident management in large-scale IT systems relies on troubleshooting guides (TSGs), but their manual execution is slow and error-prone. While recent advances in LLMs offer promise for automating incident management tasks, existing LLM-based solutions lack specialized support for several key challenges, including managing TSG quality issues, interpreting complex control flow, handling data-intensive queries, and exploiting execution parallelism. We first conducted an empirical study on 92 real-world TSGs, and, guided by our findings, we present StepFly, a novel end-to-end agentic framework for troubleshooting guide automation. Our approach features a three-stage workflow: the first stage provides a comprehensive guide together with a tool, TSG Mentor, to assist SREs in improving TSG quality; the second stage performs offline preprocessing using LLMs to extract structured execution DAGs from unstructured TSGs and to create dedicated Query Preparation Plugins (QPPs); and the third stage executes online using a DAG-guided scheduler-executor framework with a memory system to guarantee correct workflow and support parallel execution of independent steps. Our empirical evaluation on a collection of real-world TSGs and incidents demonstrates that StepFly achieves a ~94% success rate on GPT-4.1, outperforming baselines with less time and token consumption. Furthermore, it achieves a remarkable execution time reduction of 32.9% to 70.4% for parallelizable TSGs.

  • 12 authors
·
Oct 11, 2025

Multi-SWE-bench: A Multilingual Benchmark for Issue Resolving

The task of issue resolving is to modify a codebase to generate a patch that addresses a given issue. However, existing benchmarks, such as SWE-bench, focus almost exclusively on Python, making them insufficient for evaluating Large Language Models (LLMs) across diverse software ecosystems. To address this, we introduce a multilingual issue-resolving benchmark, called Multi-SWE-bench, covering Java, TypeScript, JavaScript, Go, Rust, C, and C++. It includes a total of 1,632 high-quality instances, which were carefully annotated from 2,456 candidates by 68 expert annotators, ensuring that the benchmark can provide an accurate and reliable evaluation. Based on Multi-SWE-bench, we evaluate a series of state-of-the-art models using three representative methods (Agentless, SWE-agent, and OpenHands) and present a comprehensive analysis with key empirical insights. In addition, we launch a Multi-SWE-RL open-source community, aimed at building large-scale reinforcement learning (RL) training datasets for issue-resolving tasks. As an initial contribution, we release a set of 4,723 well-structured instances spanning seven programming languages, laying a solid foundation for RL research in this domain. More importantly, we open-source our entire data production pipeline, along with detailed tutorials, encouraging the open-source community to continuously contribute and expand the dataset. We envision our Multi-SWE-bench and the ever-growing Multi-SWE-RL community as catalysts for advancing RL toward its full potential, bringing us one step closer to the dawn of AGI.

ByteDance-Seed ByteDance Seed
·
Apr 3, 2025 3

Predicting Maintenance Cessation of Open Source Software Repositories with An Integrated Feature Framework

The maintenance risks of open source software (OSS) projects pose significant threats to the quality, security, and resilience of modern software supply chains. While prior research has proposed diverse approaches for predicting OSS maintenance risk -- leveraging signals ranging from surface features (e.g., stars, commits) to social network analyses and behavioral patterns -- existing methods often suffer from ambiguous operational definitions, limited interpretability, and datasets of insufficient scale or generalizability. In this work, we introduce ``maintenance cessation'', grounded in both explicit archival status and rigorous semantic analysis of project documentation. Building on this foundation, we curate a large-scale, longitudinal dataset of 115,466 GitHub repositories -- encompassing 57,733 confirmed cessation events -- complemented by comprehensive, timeline-based behavioral features. We propose an integrated, multi-perspective feature framework for predicting maintenance cessation, systematically combining user-centric features, maintainer-centric features and project evolution features. AFT survival analysis demonstrates a high C-index (0.846), substantially outperforming models relying only on surface features. Feature ablation and SHAP analysis further confirm the effectiveness and interpretability of our approach. Finally, we demonstrate real-world applicability by deploying a GBSA classifier in the openEuler ecosystem for proactive package risk screening. Our work establishes a scalable, interpretable foundation for maintenance-risk prediction, enabling reproducible risk management across large-scale open source ecosystems.

  • 5 authors
·
Jul 29, 2025

An Empirical Study on Developers Shared Conversations with ChatGPT in GitHub Pull Requests and Issues

ChatGPT has significantly impacted software development practices, providing substantial assistance to developers in a variety of tasks, including coding, testing, and debugging. Despite its widespread adoption, the impact of ChatGPT as an assistant in collaborative coding remains largely unexplored. In this paper, we analyze a dataset of 210 and 370 developers shared conversations with ChatGPT in GitHub pull requests (PRs) and issues. We manually examined the content of the conversations and characterized the dynamics of the sharing behavior, i.e., understanding the rationale behind the sharing, identifying the locations where the conversations were shared, and determining the roles of the developers who shared them. Our main observations are: (1) Developers seek ChatGPT assistance across 16 types of software engineering inquiries. In both conversations shared in PRs and issues, the most frequently encountered inquiry categories include code generation, conceptual questions, how-to guides, issue resolution, and code review. (2) Developers frequently engage with ChatGPT via multi-turn conversations where each prompt can fulfill various roles, such as unveiling initial or new tasks, iterative follow-up, and prompt refinement. Multi-turn conversations account for 33.2% of the conversations shared in PRs and 36.9% in issues. (3) In collaborative coding, developers leverage shared conversations with ChatGPT to facilitate their role-specific contributions, whether as authors of PRs or issues, code reviewers, or collaborators on issues. Our work serves as the first step towards understanding the dynamics between developers and ChatGPT in collaborative software development and opens up new directions for future research on the topic.

  • 7 authors
·
Mar 15, 2024

A Critical Review of Large Language Model on Software Engineering: An Example from ChatGPT and Automated Program Repair

Large Language Models (LLMs) have been gaining increasing attention and demonstrated promising performance across a variety of Software Engineering (SE) tasks, such as Automated Program Repair (APR), code summarization, and code completion. For example, ChatGPT, the latest black-box LLM, has been investigated by numerous recent research studies and has shown impressive performance in various tasks. However, there exists a potential risk of data leakage since these LLMs are usually close-sourced with unknown specific training details, e.g., pre-training datasets. In this paper, we seek to review the bug-fixing capabilities of ChatGPT on a clean APR benchmark with different research objectives. We first introduce {\benchmark}, a new benchmark with buggy and the corresponding fixed programs from competitive programming problems starting from 2023, after the training cutoff point of ChatGPT. The results on {\benchmark} show that ChatGPT is able to fix 109 out of 151 buggy programs using the basic prompt within 35 independent rounds, outperforming state-of-the-art LLMs CodeT5 and PLBART by 27.5\% and 62.4\% prediction accuracy. We also investigate the impact of three types of prompts, i.e., problem description, error feedback, and bug localization, leading to additional 34 fixed bugs. Besides, we provide additional discussion from the interactive nature of ChatGPT to illustrate the capacity of a dialog-based repair workflow with 9 additional fixed bugs. Inspired by the findings, we further pinpoint various challenges and opportunities for advanced SE study equipped with such LLMs (e.g.,~ChatGPT) in the near future. More importantly, our work calls for more research on the reevaluation of the achievements obtained by existing black-box LLMs across various SE tasks, not limited to ChatGPT on APR.

  • 7 authors
·
Oct 13, 2023

What Makes a Good Bug Report for an AI Agent?

Automated program repair (APR) agents are transitioning from research benchmarks to developer workflows, yet they still begin with bug reports written for human developers. While decades of research have established what makes a good bug report for humans (e.g., steps to reproduce, stack traces), it remains unclear whether these features transfer to LLM-based agents. We study this question in two analyses. First, we use statistical modeling to examine associations between 27 bug-report features and repair success across 433 SWE-bench Verified issues attempted by 87 repair agents. We find that fix suggestions, reproduction scripts, repository source code, and localization info are associated with higher resolution likelihood, while longer reports are associated with lower odds. Second, we conduct controlled ablations across 2 models and 17 problem-statement mutations on SWE-bench Pro, varying the information available to an agent while holding the underlying task fixed. We remove or isolate selected bug-report content, delete fault-localization cues, and test structural changes that flatten lists or remove section headers. We find that both models depend on localization cues and expected behavior, and that structural changes alone can reduce solve rates, even without removing any content. The two models diverge in how they handle missing information: Qwen searches more widely and can exhaust its turn budget, while Gemma commits to a plausible interpretation early and patches on it. Our findings indicate that a good bug report for an agent overlaps with, but is not identical to, a good report for a human: agents benefit most from concrete, executable, and well-localized information, whereas some qualities long emphasized for human readers, such as natural language steps to reproduce and readable descriptions, contribute little or even correlate with lower success.

  • 5 authors
·
Jul 7

Understanding Agent-Reactive Bugs at the Model-Harness Boundary: An Empirical Study of LLM Agent Issue Reports

LLM agents span command-line interfaces (e.g., Codex) and agent frameworks (e.g., LangChain), integrating backend LLMs with harness code that parses model outputs, controls agent loops, and manages context. Both the harness and LLM-generated responses jointly shape an agent's execution. This architecture gives rise to bugs that cannot be readily understood by inspecting either component alone, because some bugs occur only when a particular LLM response elicits an abnormal reaction from the agent. Prior empirical studies of agent bugs have largely attributed failures either to limited model capabilities or to harness-side defects, such as outdated APIs and configuration misalignment, without characterizing these AR bugs. We conduct the first empirical study focused on agent-reactive (AR) bugs. Through manual analysis of 255 bug reports from Codex, Gemini-CLI, LangChain, and CrewAI, we construct a two-axis taxonomy covering observable symptoms and the LLM behaviors that trigger them. Our findings show that many AR bugs manifest as silent errors without well-defined test oracles, which makes detection difficult. The stochasticity of LLM responses further complicates bug reproduction. We additionally examine fixes proposed by users and implemented by developers. This analysis exposes a mismatch: users frequently advocate harness-side guardrails, whereas developers may attribute the issue to the LLM or respond slowly to user-proposed fixes. These findings point to the need for mechanisms that help users and developers understand the root causes and resolutions of AR bugs. Overall, the study highlights challenges specific to LLM agents and motivates the design of test oracles, reproduction support, and fault-localization techniques for AR bugs.

  • 6 authors
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Jul 16

Empowering All-in-Loop Health Management of Spacecraft Power System in the Mega-Constellation Era via Human-AI Collaboration

It is foreseeable that the number of spacecraft will increase exponentially, ushering in an era dominated by satellite mega-constellations (SMC). This necessitates a focus on energy in space: spacecraft power systems (SPS), especially their health management (HM), given their role in power supply and high failure rates. Providing health management for dozens of SPS and for thousands of SPS represents two fundamentally different paradigms. Therefore, to adapt the health management in the SMC era, this work proposes a principle of aligning underlying capabilities (AUC principle) and develops SpaceHMchat, an open-source Human-AI collaboration (HAIC) framework for all-in-loop health management (AIL HM). SpaceHMchat serves across the entire loop of work condition recognition, anomaly detection, fault localization, and maintenance decision making, achieving goals such as conversational task completion, adaptive human-in-the-loop learning, personnel structure optimization, knowledge sharing, efficiency enhancement, as well as transparent reasoning and improved interpretability. Meanwhile, to validate this exploration, a hardware-realistic fault injection experimental platform is established, and its simulation model is built and open-sourced, both fully replicating the real SPS. The corresponding experimental results demonstrate that SpaceHMchat achieves excellent performance across 23 quantitative metrics, such as 100% conclusion accuracy in logical reasoning of work condition recognition, over 99% success rate in anomaly detection tool invocation, over 90% precision in fault localization, and knowledge base search time under 3 minutes in maintenance decision-making. Another contribution of this work is the release of the first-ever AIL HM dataset of SPS. This dataset contains four sub-datasets, involving 4 types of AIL HM sub-tasks, 17 types of faults, and over 700,000 timestamps.

  • 8 authors
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Jan 18

Enhancing Traffic Incident Management with Large Language Models: A Hybrid Machine Learning Approach for Severity Classification

This research showcases the innovative integration of Large Language Models into machine learning workflows for traffic incident management, focusing on the classification of incident severity using accident reports. By leveraging features generated by modern language models alongside conventional data extracted from incident reports, our research demonstrates improvements in the accuracy of severity classification across several machine learning algorithms. Our contributions are threefold. First, we present an extensive comparison of various machine learning models paired with multiple large language models for feature extraction, aiming to identify the optimal combinations for accurate incident severity classification. Second, we contrast traditional feature engineering pipelines with those enhanced by language models, showcasing the superiority of language-based feature engineering in processing unstructured text. Third, our study illustrates how merging baseline features from accident reports with language-based features can improve the severity classification accuracy. This comprehensive approach not only advances the field of incident management but also highlights the cross-domain application potential of our methodology, particularly in contexts requiring the prediction of event outcomes from unstructured textual data or features translated into textual representation. Specifically, our novel methodology was applied to three distinct datasets originating from the United States, the United Kingdom, and Queensland, Australia. This cross-continental application underlines the robustness of our approach, suggesting its potential for widespread adoption in improving incident management processes globally.

  • 4 authors
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Mar 20, 2024

From Documents to Segments: A Contextual Reformulation for Topic Assignment

Traditional topic modeling assigns a single topic to each document. In practice, however, many real-world documents, such as product reviews or open-ended survey responses, contain multiple distinct topics. This mismatch often leads to topic contamination, where unrelated themes are merged into a single topic, making it difficult to identify documents that truly focus on a specific subject. We address this issue by introducing segment-based topic allocation (SBTA), a reformulation of topic modeling that assigns topics not to entire documents, but to segments: short, coherent spans of text that each express a single theme. By modeling topical structure at the segment level, our approach yields cleaner and more interpretable topics and better supports analysis of multi-theme documents. To support systematic evaluation, we construct a SemEval-STM, a new dataset inspired by aspect-based sentiment analysis. Documents are first decomposed into topical segments using large language models (LLMs), followed by human refinement to ensure segment quality. We also propose a segment-level extension of the word intrusion task, enabling human evaluation of topical coherence at the granularity where topics are actually assigned. Across multiple models and evaluation metrics, we show that SBTA improves clustering quality and interpretability. Overall, this work provides a practical, scalable framework for fine-grained topic analysis in heterogeneous text corpora where documents naturally span multiple topics. URL: https://huggingface.co/datasets/LG-AI-Research/SemEval-STM

  • 6 authors
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May 17

FAMA: Failure-Aware Meta-Agentic Framework for Open-Source LLMs in Interactive Tool Use Environments

Large Language Models are being increasingly deployed as the decision-making core of autonomous agents capable of effecting change in external environments. Yet, in conversational benchmarks, which simulate real-world customer-centric issue resolution scenarios, these agents frequently fail due to the cascading effects of incorrect decision-making. These challenges are particularly pronounced for open-source LLMs with smaller parameter sizes, limited context windows, and constrained inference budgets, which contribute to increased error accumulation in agentic settings. To tackle these challenges, we present the Failure-Aware Meta-Agentic (FAMA) framework. FAMA operates in two stages: first, it analyzes failure trajectories from baseline agents to identify the most prevalent errors; second, it employs an orchestration mechanism that activates a minimal subset of specialized agents tailored to address these failures by injecting a targeted context for the tool-use agent before the decision-making step. Experiments across open-source LLMs demonstrate performance gains up to 27% across evaluation modes over standard baselines. These results highlight that targeted curation of context through specialized agents to address common failures is a valuable design principle for building reliable, multi-turn tool-use LLM agents that simulate real-world conversational scenarios.

  • 7 authors
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Apr 27 2

Can We Enhance Bug Report Quality Using LLMs?: An Empirical Study of LLM-Based Bug Report Generation

Bug reports contain the information developers need to triage and fix software bugs. However, unclear, incomplete, or ambiguous information may lead to delays and excessive manual effort spent on bug triage and resolution. In this paper, we explore whether Instruction fine-tuned Large Language Models (LLMs) can automatically transform casual, unstructured bug reports into high-quality, structured bug reports adhering to a standard template. We evaluate three open-source instruction-tuned LLMs (Qwen 2.5, Mistral, and Llama 3.2) against ChatGPT-4o, measuring performance on established metrics such as CTQRS, ROUGE, METEOR, and SBERT. Our experiments show that fine-tuned Qwen 2.5 achieves a CTQRS score of 77%, outperforming both fine-tuned Mistral (71%), Llama 3.2 (63%) and ChatGPT in 3-shot learning (75%). Further analysis reveals that Llama 3.2 shows higher accuracy of detecting missing fields particularly Expected Behavior and Actual Behavior, while Qwen 2.5 demonstrates superior performance in capturing Steps-to-Reproduce, with an F1 score of 76%. Additional testing of the models on other popular projects (e.g., Eclipse, GCC) demonstrates that our approach generalizes well, achieving up to 70% CTQRS in unseen projects' bug reports. These findings highlight the potential of instruction fine-tuning in automating structured bug report generation, reducing manual effort for developers and streamlining the software maintenance process.

  • 2 authors
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Apr 26, 2025

Information-Consistent Language Model Recommendations through Group Relative Policy Optimization

Large Language Models (LLMs) are increasingly deployed in business-critical domains such as finance, education, healthcare, and customer support, where users expect consistent and reliable recommendations. Yet LLMs often exhibit variability when prompts are phrased with minor differences, even when semantically equivalent. Such inconsistency undermines trust, complicates compliance, and disrupts user experience. While personalization is desirable in certain contexts, many enterprise scenarios-such as HR onboarding, customer support, or policy disclosure-require invariant information delivery regardless of phrasing or prior conversational history. Existing approaches, including retrieval-augmented generation (RAG) and temperature tuning, improve factuality or reduce stochasticity but cannot guarantee stability across equivalent prompts. In this paper, we propose a reinforcement learning framework based on Group Relative Policy Optimization (GRPO) to directly optimize for consistency. Unlike prior applications of GRPO, which have been limited to reasoning and code generation, we adapt GRPO to enforce stability of information content across groups of semantically equivalent prompts. We introduce entropy-based helpfulness and stability rewards, treating prompt variants as groups and resetting conversational context to isolate phrasing effects. Experiments on investment and job recommendation tasks show that our GRPO-trained model reduces variability more effectively than fine-tuning or decoding-based baselines. To our knowledge, this is a novel application of GRPO for aligning LLMs toward information consistency, reframing variability not as an acceptable feature of generative diversity but as a correctable flaw in enterprise deployments.

  • 3 authors
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Dec 14, 2025

LLM-FE: Automated Feature Engineering for Tabular Data with LLMs as Evolutionary Optimizers

Automated feature engineering plays a critical role in improving predictive model performance for tabular learning tasks. Traditional automated feature engineering methods are limited by their reliance on pre-defined transformations within fixed, manually designed search spaces, often neglecting domain knowledge. Recent advances using Large Language Models (LLMs) have enabled the integration of domain knowledge into the feature engineering process. However, existing LLM-based approaches use direct prompting or rely solely on validation scores for feature selection, failing to leverage insights from prior feature discovery experiments or establish meaningful reasoning between feature generation and data-driven performance. To address these challenges, we propose LLM-FE, a novel framework that combines evolutionary search with the domain knowledge and reasoning capabilities of LLMs to automatically discover effective features for tabular learning tasks. LLM-FE formulates feature engineering as a program search problem, where LLMs propose new feature transformation programs iteratively, and data-driven feedback guides the search process. Our results demonstrate that LLM-FE consistently outperforms state-of-the-art baselines, significantly enhancing the performance of tabular prediction models across diverse classification and regression benchmarks.

Multi-User Large Language Model Agents

Large language models (LLMs) and LLM-based agents are increasingly deployed as assistants in planning and decision making, yet most existing systems are implicitly optimized for a single-principal interaction paradigm, in which the model is designed to satisfy the objectives of one dominant user whose instructions are treated as the sole source of authority and utility. However, as they are integrated into team workflows and organizational tools, they are increasingly required to serve multiple users simultaneously, each with distinct roles, preferences, and authority levels, leading to multi-user, multi-principal settings with unavoidable conflicts, information asymmetry, and privacy constraints. In this work, we present the first systematic study of multi-user LLM agents. We begin by formalizing multi-user interaction with LLM agents as a multi-principal decision problem, where a single agent must account for multiple users with potentially conflicting interests and associated challenges. We then introduce a unified multi-user interaction protocol and design three targeted stress-testing scenarios to evaluate current LLMs' capabilities in instruction following, privacy preservation, and coordination. Our results reveal systematic gaps: frontier LLMs frequently fail to maintain stable prioritization under conflicting user objectives, exhibit increasing privacy violations over multi-turn interactions, and suffer from efficiency bottlenecks when coordination requires iterative information gathering.

Doing More with Less -- Implementing Routing Strategies in Large Language Model-Based Systems: An Extended Survey

Large Language Models (LLM)-based systems, i.e. interconnected elements that include an LLM as a central component (e.g., conversational agents), are typically monolithic static architectures that rely on a single LLM for all user queries. However, they often require different preprocessing strategies, levels of reasoning, or knowledge. Generalist LLMs (i.e. GPT-4), trained on very large multi-topic corpora, can perform well in a variety of tasks. However, they require significant financial, energy, and hardware resources that may not be justified for basic tasks. This implies potentially investing in unnecessary costs for a given query. To overcome this problem, a routing mechanism routes user queries to the most suitable components, such as smaller LLMs or experts in specific topics. This approach may improve response quality while minimising costs. Routing can be expanded to other components of the conversational agent architecture, such as the selection of optimal embedding strategies. This paper explores key considerations for integrating routing into LLM-based systems, focusing on resource management, cost definition, and strategy selection. Our main contributions include a formalisation of the problem, a novel taxonomy of existing approaches emphasising relevance and resource efficiency, and a comparative analysis of these strategies in relation to industry practices. Finally, we identify critical challenges and directions for future research.

  • 6 authors
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Feb 1, 2025

Failure Modes in LLM Systems: A System-Level Taxonomy for Reliable AI Applications

Large language models (LLMs) are being rapidly integrated into decision-support tools, automation workflows, and AI-enabled software systems. However, their behavior in production environments remains poorly understood, and their failure patterns differ fundamentally from those of traditional machine learning models. This paper presents a system-level taxonomy of fifteen hidden failure modes that arise in real-world LLM applications, including multi-step reasoning drift, latent inconsistency, context-boundary degradation, incorrect tool invocation, version drift, and cost-driven performance collapse. Using this taxonomy, we analyze the growing gap in evaluation and monitoring practices: existing benchmarks measure knowledge or reasoning but provide little insight into stability, reproducibility, drift, or workflow integration. We further examine the production challenges associated with deploying LLMs - including observability limitations, cost constraints, and update-induced regressions - and outline high-level design principles for building reliable, maintainable, and cost-aware LLM systems. Finally, we outline high-level design principles for building reliable, maintainable, and cost-aware LLM-based systems. By framing LLM reliability as a system-engineering problem rather than a purely model-centric one, this work provides an analytical foundation for future research on evaluation methodology, AI system robustness, and dependable LLM deployment.

  • 1 authors
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Nov 25, 2025

Uncovering the Causes of Emotions in Software Developer Communication Using Zero-shot LLMs

Understanding and identifying the causes behind developers' emotions (e.g., Frustration caused by `delays in merging pull requests') can be crucial towards finding solutions to problems and fostering collaboration in open-source communities. Effectively identifying such information in the high volume of communications across the different project channels, such as chats, emails, and issue comments, requires automated recognition of emotions and their causes. To enable this automation, large-scale software engineering-specific datasets that can be used to train accurate machine learning models are required. However, such datasets are expensive to create with the variety and informal nature of software projects' communication channels. In this paper, we explore zero-shot LLMs that are pre-trained on massive datasets but without being fine-tuned specifically for the task of detecting emotion causes in software engineering: ChatGPT, GPT-4, and flan-alpaca. Our evaluation indicates that these recently available models can identify emotion categories when given detailed emotions, although they perform worse than the top-rated models. For emotion cause identification, our results indicate that zero-shot LLMs are effective at recognizing the correct emotion cause with a BLEU-2 score of 0.598. To highlight the potential use of these techniques, we conduct a case study of the causes of Frustration in the last year of development of a popular open-source project, revealing several interesting insights.

  • 3 authors
·
Dec 15, 2023

Lost in the Evidence? Reproducing Document Position and Context Size Effects in RAG

Retrieval-Augmented Generation (RAG) systems rely on retrieved documents being concatenated into a model's input context, making both document ordering and context size critical yet controversial design choices. Prior work reports position-based effects such as lost in the middle and related long-context phenomena. However, empirical findings remain inconsistent and hard to reproduce across models, datasets, and evaluation protocols. In this paper, we present a systematic reproducibility study that revisits these claims and examines how they evolve with contemporary LLMs under a controlled evaluation framework. We first show that topic sampling is a major source of variance: small topic sets can mask or exaggerate ordering effects. Based on repeated subset sampling across multiple topic budgets, we provide a practical calibration procedure that identifies topic counts yielding stable trends at feasible cost. Using these fixed topic sets, we then reproduce and extend results on position sensitivity, re-evaluating lost in the middle and positional biases in modern LLMs. Then, we also study a more realistic RAG scenario in which relevance is mediated by a retriever rather than oracle access to ground-truth documents. In this setting, we re-examine a recent industry study and identify discrepancies to evaluation choices such as limited topic coverage and reliance on LLM-based judges. Finally, we conduct an analysis of how retrieval order and context size affect downstream LLM performance under imperfect retrieval. Our results demonstrate that both factors interact strongly with retrieval quality and model choice, and that conclusions drawn from idealised setups do not always transfer to real-world RAG pipelines. We release all code and configurations to support reproducibility and future work on robust RAG evaluation.

  • 3 authors
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May 26

Applications of Large Language Model Reasoning in Feature Generation

Large Language Models (LLMs) have revolutionized natural language processing through their state of art reasoning capabilities. This paper explores the convergence of LLM reasoning techniques and feature generation for machine learning tasks. We examine four key reasoning approaches: Chain of Thought, Tree of Thoughts, Retrieval-Augmented Generation, and Thought Space Exploration. Our analysis reveals how these approaches can be used to identify effective feature generation rules without having to manually specify search spaces. The paper categorizes LLM-based feature generation methods across various domains including finance, healthcare, and text analytics. LLMs can extract key information from clinical notes and radiology reports in healthcare, by enabling more efficient data utilization. In finance, LLMs facilitate text generation, summarization, and entity extraction from complex documents. We analyze evaluation methodologies for assessing feature quality and downstream performance, with particular attention to OCTree's decision tree reasoning approach that provides language-based feedback for iterative improvements. Current challenges include hallucination, computational efficiency, and domain adaptation. As of March 2025, emerging approaches include inference-time compute scaling, reinforcement learning, and supervised fine-tuning with model distillation. Future directions point toward multimodal feature generation, self-improving systems, and neuro-symbolic approaches. This paper provides a detailed overview of an emerging field that promises to automate and enhance feature engineering through language model reasoning.

  • 1 authors
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Mar 15, 2025

On the Workflows and Smells of Leaderboard Operations (LBOps): An Exploratory Study of Foundation Model Leaderboards

Foundation models (FM), such as large language models (LLMs), which are large-scale machine learning (ML) models, have demonstrated remarkable adaptability in various downstream software engineering (SE) tasks, such as code completion, code understanding, and software development. As a result, FM leaderboards, especially those hosted on cloud platforms, have become essential tools for SE teams to compare and select the best third-party FMs for their specific products and purposes. However, the lack of standardized guidelines for FM evaluation and comparison threatens the transparency of FM leaderboards and limits stakeholders' ability to perform effective FM selection. As a first step towards addressing this challenge, our research focuses on understanding how these FM leaderboards operate in real-world scenarios ("leaderboard operations") and identifying potential leaderboard pitfalls and areas for improvement ("leaderboard smells"). In this regard, we perform a multivocal literature review to collect up to 721 FM leaderboards, after which we examine their documentation and engage in direct communication with leaderboard operators to understand their workflow patterns. Using card sorting and negotiated agreement, we identify 5 unique workflow patterns and develop a domain model that outlines the essential components and their interaction within FM leaderboards. We then identify 8 unique types of leaderboard smells in LBOps. By mitigating these smells, SE teams can improve transparency, accountability, and collaboration in current LBOps practices, fostering a more robust and responsible ecosystem for FM comparison and selection.

QueensUniversity Queen's University
·
Jul 4, 2024

Beyond IVR: Benchmarking Customer Support LLM Agents for Business-Adherence

Traditional customer support systems, such as Interactive Voice Response (IVR), rely on rigid scripts and lack the flexibility required for handling complex, policy-driven tasks. While large language model (LLM) agents offer a promising alternative, evaluating their ability to act in accordance with business rules and real-world support workflows remains an open challenge. Existing benchmarks primarily focus on tool usage or task completion, overlooking an agent's capacity to adhere to multi-step policies, navigate task dependencies, and remain robust to unpredictable user or environment behavior. In this work, we introduce JourneyBench, a benchmark designed to assess policy-aware agents in customer support. JourneyBench leverages graph representations to generate diverse, realistic support scenarios and proposes the User Journey Coverage Score, a novel metric to measure policy adherence. We evaluate multiple state-of-the-art LLMs using two agent designs: a Static-Prompt Agent (SPA) and a Dynamic-Prompt Agent (DPA) that explicitly models policy control. Across 703 conversations in three domains, we show that DPA significantly boosts policy adherence, even allowing smaller models like GPT-4o-mini to outperform more capable ones like GPT-4o. Our findings demonstrate the importance of structured orchestration and establish JourneyBench as a critical resource to advance AI-driven customer support beyond IVR-era limitations.

  • 4 authors
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Jan 1