Daily Papers

English-only benchmarks expose only a narrow slice of voice-agent behavior. We introduce τ-Multilingual, extending τ-Voice to Spanish, Brazilian Portuguese, Hindi, Korean, and Mandarin with native-speaker review and evaluation of generated language and spoken output. Across 4,500 full-duplex calls and five voice configurations, Spanish, Portuguese, and Hindi remain within 3.2 task-completion points of English, but Korean and Mandarin fall by 14.7 and 8.4 points. The failure modes also vary: Korean systems miss more responses, Mandarin systems interrupt more often, and both struggle with tools and entities. Grok leads task completion but scores lowest on generation quality, motivating separate task, interaction, and generation reporting. We release language packs, validated judges, and tools for community-built multilingual voice-agent evaluation.

We introduce SEA-HELM Audio, a Southeast Asian (SEA) multilingual evaluation framework that extends the text-based SEA-HELM benchmark to assess performance degradation in cascaded automatic speech recognition and large language model (ASR-LLM) pipelines. Using synthesized speech, we compare speech-input and text-input performance across five languages (Chinese, English, Malay, Indonesian, and Tamil) on multiple-choice reasoning and instruction-following tasks. We evaluate open-weight and commercial ASR-LLM systems using identical verifiers and quantify the speech gap as the difference between text and speech accuracy. Results show substantial degradation, with accuracy drops of 9.00 to 18.50 percentage points for multiple-choice reasoning and 20.00 to 42.86 points for instruction following. Tamil exhibits the largest degradation, exceeding 40 percentage points. Our findings highlight the limitations of text-only benchmarks in predicting voice-agent reliability and demonstrate the value of SEA-HELM Audio for evaluating multilingual voice-agent systems.

Personalized dialogue systems are an essential step toward better human-machine interaction. Existing personalized dialogue agents rely on properly designed conversational datasets, which are mostly monolingual (e.g., English), which greatly limits the usage of conversational agents in other languages. In this paper, we propose a multi-lingual extension of Persona-Chat, namely XPersona. Our dataset includes persona conversations in six different languages other than English for building and evaluating multilingual personalized agents. We experiment with both multilingual and cross-lingual trained baselines, and evaluate them against monolingual and translation-pipeline models using both automatic and human evaluation. Experimental results show that the multilingual trained models outperform the translation-pipeline and that they are on par with the monolingual models, with the advantage of having a single model across multiple languages. On the other hand, the state-of-the-art cross-lingual trained models achieve inferior performance to the other models, showing that cross-lingual conversation modeling is a challenging task. We hope that our dataset and baselines will accelerate research in multilingual dialogue systems.

Full-duplex voice agents--systems that listen and speak simultaneously--are rapidly moving from research to production. However, existing evaluations address conversational dynamics and task completion in isolation. We introduce τ-voice, a benchmark for evaluating voice agents on grounded tasks with real-world complexity: agents must navigate complex multi-turn conversations, adhere to domain policies, and interact with the environment. The framework extends τ^2-bench into a novel voice agent benchmark combining verifiable completion of complex grounded tasks, full-duplex interaction, and realistic audio--enabling direct comparison between voice and text performance. A controllable and realistic voice user simulator provides diverse accents, realistic audio environments, and rich turn-taking dynamics; by decoupling simulation from wall-clock time, the user simulator can use the most capable LLM without real-time constraints. We evaluate task completion (pass@1) and voice interaction quality across 278 tasks: while GPT-5 (reasoning) achieves 85%, voice agents reach only 31--51% under clean conditions and 26--38% under realistic conditions with noise and diverse accents--retaining only 30--45% of text capability; qualitative analysis confirms 79--90% of failures stem from agent behavior, suggesting that observed failures primarily reflect agent behavior under our evaluation setup. τ-voice provides a reproducible testbed for measuring progress toward voice agents that are natural, conversational, and reliable.

Large-scale Speech Language Models (SpeechLMs) have enabled voice assistants capable of understanding natural spoken queries and performing complex tasks. However, existing speech benchmarks primarily focus on isolated capabilities such as transcription, or question-answering, and do not systematically evaluate agentic scenarios encompassing multilingual and cultural understanding, as well as adversarial robustness. To address this, we introduce VoiceAgentBench, a comprehensive benchmark designed to evaluate SpeechLMs in realistic spoken agentic settings. It comprises over 5,500 synthetic spoken queries, including dialogues grounded in Indian context, covering single-tool invocations, multi-tool workflows, multi-turn interactions, and safety evaluations. The benchmark supports English, Hindi, and 5 other Indian languages, reflecting real-world linguistic and cultural diversity. We simulate speaker variability using a novel sampling algorithm that selects audios for TTS voice conversion based on its speaker embeddings, maximizing acoustic and speaker diversity. Our evaluation measures tool selection accuracy, structural consistency, and the correctness of tool invocations, including adversarial robustness. Our experiments reveal significant gaps in contextual tool orchestration tasks, Indic generalization, and adversarial robustness, exposing critical limitations of current SpeechLMs.

Large language models (LLMs) are increasingly deployed as task-oriented agents, where success depends on their ability to generate accurate function calls under realistic, multilingual conditions. However, existing agent evaluations largely overlook cultural and linguistic diversity, often relying on monolingual or naively translated benchmarks. We introduce Ticket-Bench, a benchmark for multilingual agent evaluation in task-oriented scenarios. Ticket-Bench simulates the domain of soccer ticket purchases across six major languages: Portuguese, English, Spanish, German, Italian, and French. Using localized teams, cities, and user profiles to provide a higher level of realism. We evaluate a wide range of commercial and open-source LLMs, measuring function-calling accuracy and consistency across languages. Results show that reasoning-oriented models (e.g., GPT-5, Qwen3-235B) dominate performance but still exhibit notable cross-lingual disparities. These findings underscore the need for culturally aware, multilingual benchmarks to guide the development of robust LLM agents.

Speech language models (SpeechLMs) have achieved substantial progress by extending large language models (LLMs) to the speech modality. However, SpeechLM evaluation remains heavily centered on English, limiting reliable assessment of multilingual speech capabilities. Straightforward benchmark transfer through ASR, translation, normalization, and TTS can corrupt language-specific instructions, answer constraints, and spoken forms; for audio understanding, transferring source-language audio also fails to preserve target-language speaker attributes, accents, and paralinguistic properties. To address these limitations, we propose two human-agent benchmark-construction frameworks: one transfers source-language SpokenQA benchmarks into target-language SpokenQA benchmarks, and the other converts target-language ASR corpora into audio understanding benchmarks using transcriptions and speaker metadata. Using these frameworks, we construct and publicly release three Korean speech benchmarks: KVoiceBench and KOpenAudioBench for Korean SpokenQA, and KMMAU for Korean audio understanding, comprising 12,345 samples in total. We evaluate eight recent SpeechLMs and find that English-Korean performance gaps vary substantially across models and task families, and that SpokenQA and audio understanding rankings diverge, revealing complementary weaknesses invisible to English-only evaluation.

Evaluating English ASR systems for conversational AI applications remains difficult, as many publicly available corpora are either pre-segmented into short segments, consist of read or prepared speech, or lack explicit dialect annotations to evaluate robustness for a diverse user base. This work presents the AppTek Call-Center Dialogues corpus, a collection of spontaneous, role-played agent-customer conversations spanning fourteen English accents covering sixteen service-oriented scenarios. The dataset was commissioned specifically for evaluation and none of the audio or text was publicly available prior to release, reducing the risk of overlap with existing large-scale pretraining corpora. We benchmark a set of open-source ASR systems under different segmentation approaches. Results show substantial variation across accents and segmentation methods, indicating that good performance on general American English benchmarks does not necessarily generalize to other accents.

As the capabilities of chatbots and their underlying LLMs continue to dramatically improve, evaluating their performance has increasingly become a major blocker to their further development. A major challenge is the available benchmarking datasets, which are largely static, outdated, and lacking in multilingual coverage, limiting their ability to capture subtle linguistic and cultural variations. This paper introduces MEDAL, an automated multi-agent framework for generating, evaluating, and curating more representative and diverse open-domain dialogue evaluation benchmarks. Our approach leverages several state-of-the-art LLMs to generate user-chatbot multilingual dialogues, conditioned on varied seed contexts. A strong LLM (GPT-4.1) is then used for a multidimensional analysis of the performance of the chatbots, uncovering noticeable cross-lingual performance differences. Guided by this large-scale evaluation, we curate a new meta-evaluation multilingual benchmark and human-annotate samples with nuanced quality judgments. This benchmark is then used to assess the ability of several reasoning and non-reasoning LLMs to act as evaluators of open-domain dialogues. We find that current LLMs struggle to detect nuanced issues, particularly those involving empathy and reasoning.

Speech-to-speech (S2S) voice agents are increasingly being incorporated into enterprise for customer care and as daily companions for consumers owing to the ease of the conversational modality over text. However, existing benchmarks fail to holistically evaluate voice agents along axes that really matter and are shaped as tests of agentic tool calling against a database. We believe they fail to adequately account for the diversity of conversational dialogue that mundane activities introduce and further, never test how faithfully an agent can assist on tasks that move beyond database manipulation. To tackle this DuplexWorld introduces six worlds where voice agents are especially useful: banking, insurance, travel, healthcare and logistics, and Pathfinding. Agents are evaluated on eleven different types of conversations across 156 scenarios (350+ hours of conversation), each testing conversational and analytical capability to varying degrees. Through extensive evaluation comprising agentic, conversational and speech-naturalness metrics, we show that even the best voice agents leave substantial room for improvement on all 3 axes (Pass@1: 0.490, turn-taking: 0.653, DNSMOS: 3.378). We perform extensive analysis on agentic v conversational performance, world- and conversation type-wise performance, failure modes exploring the explore v exploit lens for Pathfinding conversations and voice agent reliability over all six worlds.

Large language model (LLM) agents increasingly execute multi-step workflows through tool use and interaction with users and environments. However, current agent evaluations are largely English-centric, limiting our understanding of agent capabilities in multilingual settings. We introduce BabelFlow, a benchmark-general agentic workflow that adapts existing agent benchmarks to new languages by analyzing runtime dependencies, coordinating structure-preserving translation, and combining multi-layer verification with human review to preserve task and evaluation semantics. Using BabelFlow, we construct BabelArena, a task-aligned benchmark comprising 16,146 instances derived from 702 canonical tasks across four benchmark families, 13 domains, and 23 languages. Experiments with five frontier models show that no single model dominates across benchmark families and that cross-language disparities extend well beyond task success. Lower-resource languages exhibit distinct failure patterns, with larger shares of tool-use and control-flow errors rather than answer-quality errors alone, pointing to gaps in reliable task execution across the resource levels of these languages. On the same tasks, agents in low-resource languages also consume substantially more tokens than in English (up to roughly twice the input) without proportional increases in interaction length, and language consistency degrades further on tasks requiring structured output, where switches are directed overwhelmingly toward English. We believe BabelArena provides a foundation for advancing research on reliable and efficient multilingual agents.

The growing capabilities of large language models and multimodal systems have spurred interest in voice-first AI assistants, yet existing benchmarks are inadequate for evaluating the full range of these systems' capabilities. We introduce VoiceAssistant-Eval, a comprehensive benchmark designed to assess AI assistants across listening, speaking, and viewing. VoiceAssistant-Eval comprises 10,497 curated examples spanning 13 task categories. These tasks include natural sounds, music, and spoken dialogue for listening; multi-turn dialogue, role-play imitation, and various scenarios for speaking; and highly heterogeneous images for viewing. To demonstrate its utility, we evaluate 21 open-source models and GPT-4o-Audio, measuring the quality of the response content and speech, as well as their consistency. The results reveal three key findings: (1) proprietary models do not universally outperform open-source models; (2) most models excel at speaking tasks but lag in audio understanding; and (3) well-designed smaller models can rival much larger ones. Notably, the mid-sized Step-Audio-2-mini (7B) achieves more than double the listening accuracy of LLaMA-Omni2-32B-Bilingual. However, challenges remain: multimodal (audio plus visual) input and role-play voice imitation tasks are difficult for current models, and significant gaps persist in robustness and safety alignment. VoiceAssistant-Eval identifies these gaps and establishes a rigorous framework for evaluating and guiding the development of next-generation AI assistants. Code and data will be released at https://mathllm.github.io/VoiceAssistantEval/ .

Recent advancements in LLM agents are gradually shifting from reactive, text-based paradigms toward proactive, multimodal interaction. However, existing benchmarks primarily focus on reactive responses, overlooking the complexities of proactive intervention and monitoring. To bridge this gap, we introduce ProVoice-Bench, the first evaluation framework specifically designed for proactive voice agents, featuring four novel tasks. By leveraging a multi-stage data synthesis pipeline, we curate 1,182 high-quality samples for rigorous testing. Our evaluation of state-of-the-art Multimodal LLMs reveals a significant performance gap, particularly regarding over-triggering and reasoning capabilities. These findings highlight the limitations of current models and offer a roadmap for developing more natural, context-aware proactive agents.

We introduce ClarQ-LLM, an evaluation framework consisting of bilingual English-Chinese conversation tasks, conversational agents and evaluation metrics, designed to serve as a strong benchmark for assessing agents' ability to ask clarification questions in task-oriented dialogues. The benchmark includes 31 different task types, each with 10 unique dialogue scenarios between information seeker and provider agents. The scenarios require the seeker to ask questions to resolve uncertainty and gather necessary information to complete tasks. Unlike traditional benchmarks that evaluate agents based on fixed dialogue content, ClarQ-LLM includes a provider conversational agent to replicate the original human provider in the benchmark. This allows both current and future seeker agents to test their ability to complete information gathering tasks through dialogue by directly interacting with our provider agent. In tests, LLAMA3.1 405B seeker agent managed a maximum success rate of only 60.05\%, showing that ClarQ-LLM presents a strong challenge for future research.

We present Speech-MASSIVE, a multilingual Spoken Language Understanding (SLU) dataset comprising the speech counterpart for a portion of the MASSIVE textual corpus. Speech-MASSIVE covers 12 languages from different families and inherits from MASSIVE the annotations for the intent prediction and slot-filling tasks. Our extension is prompted by the scarcity of massively multilingual SLU datasets and the growing need for versatile speech datasets to assess foundation models (LLMs, speech encoders) across languages and tasks. We provide a multimodal, multitask, multilingual dataset and report SLU baselines using both cascaded and end-to-end architectures in various training scenarios (zero-shot, few-shot, and full fine-tune). Furthermore, we demonstrate the suitability of Speech-MASSIVE for benchmarking other tasks such as speech transcription, language identification, and speech translation. The dataset, models, and code are publicly available at: https://github.com/hlt-mt/Speech-MASSIVE

Voice agents, artificial intelligence systems that conduct spoken conversations to complete tasks, are increasingly deployed across enterprise applications. However, no existing benchmark jointly addresses two core evaluation challenges: generating realistic simulated conversations, and measuring quality across the full scope of voice-specific failure modes. We present EVA-Bench, an end-to-end evaluation framework that addresses both. On the simulation side, EVA-Bench orchestrates bot-to-bot audio conversations over dynamic multi-turn dialogues, with automatic simulation validation that detects user simulator error and appropriately regenerates conversations before scoring. On the measurement side, EVA-Bench introduces two composite metrics: EVA-A (Accuracy), capturing task completion, faithfulness, and audio-level speech fidelity; and EVA-X (Experience), capturing conversation progression, spoken conciseness, and turn-taking timing. Both metrics apply to different agent architectures, enabling direct cross-architecture comparison. EVA-Bench includes 213 scenarios across three enterprise domains, a controlled perturbation suite for accent and noise robustness, and pass@1, pass@k, pass^k measurements that distinguish peak from reliable capability. Across 12 systems spanning all three architectures, we find: (1) no system simultaneously exceeds 0.5 on both EVA-A pass@1 and EVA-X pass@1; (2) peak and reliable performance diverge substantially (median pass@k - pass^k gap of 0.44 on EVA-A); and (3) accent and noise perturbations expose substantial robustness gaps, with effects varying across architectures, systems, and metrics (mean up to 0.314). We release the full framework, evaluation suite, and benchmark data under an open-source license.

Voice provides a natural and immediate interface for AI agents. Many settings in which voice agents could be useful, including meetings, households, and collaborative work, are inherently multi-speaker. Supporting these settings introduces challenges that are largely absent from one-on-one interaction. We introduce the Multi-Speaker Interaction Benchmark (MSI-Bench) for evaluating multi-speaker voice interaction. Each test case is a short multi-party multi-turn audio scene with participant context, expected tool calls, and atomic rubrics. The benchmark targets three capability families: multi-speaker memory, multi-speaker instruction following, and multi-speaker reasoning. It comprises 1,152 test cases, evenly split between Mandarin Chinese and English (576 each). The strongest configuration on each split passes all rubrics on only 66.8% of English and 54.5% of Mandarin cases, and the strongest open-weight configuration on 34.0% and 19.3%. Failure analysis separates perception from reasoning: open-weight models are bottlenecked by the multi-speaker audio front-end, while frontier systems still fail speaker-scoped decision making on clean transcripts---and models across the board often respond when no one has addressed them. These results identify speaker-grounded perception, speaker-scoped decision making, and conversational restraint as concrete targets for future voice agents.

Voice agents must call tools and hold multi-turn dialogue entirely through speech, yet the dominant paradigm trains them in text. Existing frameworks either cascade TTS and ASR around a proprietary voice API, where gradients cannot flow and per-call cost makes on-policy reinforcement learning prohibitive, or stay in text: they measure voice agents but cannot improve them. We present SpeechGym, an audio-native agentic environment in which two omni-modal models converse in native audio, with no external ASR or TTS and no API boundary, over the unmodified tasks, tools and success check of an established text agentic benchmark, so that the interaction modality is the only variable and the loop stays local and trainable end to end. Audio agentic capability does not follow from audio understanding. The failures speech introduces are perceptual rather than reasoning deficits: the agent picks the right tool and the right argument slot but fills it with a value misheard from the waveform, and that single error cascades into a failed call, a retry of the same call, and a wasted step budget. A second failure is behavioural: under an insistent caller the agent performs an unauthorised write and ends the episode believing it helped. Both are trainable, because the environment labels them for free: a call with a misheard argument fails against the database while a correct one succeeds. The obstacle is sparsity, not signal. Outcome-only GRPO is gradient-starved here, since almost every rollout group fails identically, while a per-turn process reward crediting each successful tool call restores variance to nearly every group. Trained this way, the agent transfers with no further tuning to an independently implemented voice benchmark, more than doubling task success and carrying an open-weights model from last place to second on that leaderboard, while using fewer turns and tokens than before training.

Spoken language models (SLMs) unify speech perception and reasoning, but adapting them to sensitive domains is underexplored, especially when the original training data is inaccessible and the use case demands multilingual, spoken-query interaction. We adapt an open-source SLM to the Singaporean Home Team context across five speech tasks in Singapore's four official languages, combining LoRA fine-tuning, a surrogate text-QA dataset that guards against catastrophic forgetting, and a multi-task objective that adapts the CoBa reweighting scheme to speech. We also build HTD-multilingual-QA, a 504,853 sample multilingual QA dataset in text and spoken form. The resulting HT-Moonstone (5B) matches or outperforms SLMs up to 7x its size on most tasks, attains the best accent and gender recognition among all models evaluated, and loses under 2\% of its original speech QA ability.

We present DIALIGHT, a toolkit for developing and evaluating multilingual Task-Oriented Dialogue (ToD) systems which facilitates systematic evaluations and comparisons between ToD systems using fine-tuning of Pretrained Language Models (PLMs) and those utilising the zero-shot and in-context learning capabilities of Large Language Models (LLMs). In addition to automatic evaluation, this toolkit features (i) a secure, user-friendly web interface for fine-grained human evaluation at both local utterance level and global dialogue level, and (ii) a microservice-based backend, improving efficiency and scalability. Our evaluations reveal that while PLM fine-tuning leads to higher accuracy and coherence, LLM-based systems excel in producing diverse and likeable responses. However, we also identify significant challenges of LLMs in adherence to task-specific instructions and generating outputs in multiple languages, highlighting areas for future research. We hope this open-sourced toolkit will serve as a valuable resource for researchers aiming to develop and properly evaluate multilingual ToD systems and will lower, currently still high, entry barriers in the field.

Voice-based conversational AI systems increasingly rely on cascaded architectures that combine speech-to-text (STT), large language models (LLMs), and text-to-speech (TTS) components. We present a large-scale empirical comparison of STT x LLM x TTS stacks using data sampled from over 300,000 AI-conducted job interviews. We used an LLM-as-a-Judge automated evaluation framework to assess conversational quality, technical accuracy, and skill assessment capabilities. Our analysis of five production configurations reveals that a stack combining Google's STT, GPT-4.1, and Cartesia's TTS outperforms alternatives in both objective quality metrics and user satisfaction scores. Surprisingly, we find that objective quality metrics correlate weakly with user satisfaction scores, suggesting that user experience in voice-based AI systems depends on factors beyond technical performance. Our findings provide practical guidance for selecting components in multimodal conversations and contribute a validated evaluation methodology for human-AI interactions.

We present the Multilingual TEDx corpus, built to support speech recognition (ASR) and speech translation (ST) research across many non-English source languages. The corpus is a collection of audio recordings from TEDx talks in 8 source languages. We segment transcripts into sentences and align them to the source-language audio and target-language translations. The corpus is released along with open-sourced code enabling extension to new talks and languages as they become available. Our corpus creation methodology can be applied to more languages than previous work, and creates multi-way parallel evaluation sets. We provide baselines in multiple ASR and ST settings, including multilingual models to improve translation performance for low-resource language pairs.

Large Audio-Language Models (LALMs) perform well on audio understanding tasks but lack multi-step reasoning and tool-calling found in recent Large Language Models (LLMs). This paper presents AudioToolAgent, a framework that coordinates audio-language models as tools via a central LLM agent that accesses tool adapters for audio question answering and speech-to-text. The agent selects tools, asks follow-up questions, and compares outputs for verification. Experiments with MMAU, MMAR, and MMAU-Pro show state-of-the-art accuracy: up to 74.10% on MMAU, 68.80% on MMAR, and 57.96% on MMAU-Pro. Monte Carlo sampling for shapley values across 374 configurations identifies effective agent-tool combinations. The modular design allows integration of new tools and eliminates the use of data and training costs. Code and reproduction materials are available at: github.com/GLJS/AudioToolAgent

Modern dialog managers face the challenge of having to fulfill human-level conversational skills as part of common user expectations, including but not limited to discourse with no clear objective. Along with these requirements, agents are expected to extrapolate intent from the user's dialogue even when subjected to non-canonical forms of speech. This depends on the agent's comprehension of paraphrased forms of such utterances. Especially in low-resource languages, the lack of data is a bottleneck that prevents advancements of the comprehension performance for these types of agents. In this regard, here we demonstrate the necessity of extracting the intent argument of non-canonical directives in a natural language format, which may yield more accurate parsing, and suggest guidelines for building a parallel corpus for this purpose. Following the guidelines, we construct a Korean corpus of 50K instances of question/command-intent pairs, including the labels for classification of the utterance type. We also propose a method for mitigating class imbalance, demonstrating the potential applications of the corpus generation method and its multilingual extensibility.

Task-oriented dialogue (TOD) systems have been applied in a range of domains to support human users to achieve specific goals. Systems are typically constructed for a single domain or language and do not generalise well beyond this. Their extension to other languages in particular is restricted by the lack of available training data for many of the world's languages. To support work on Natural Language Understanding (NLU) in TOD across multiple languages and domains simultaneously, we constructed MULTI3NLU++, a multilingual, multi-intent, multi-domain dataset. MULTI3NLU++ extends the English-only NLU++ dataset to include manual translations into a range of high, medium and low resource languages (Spanish, Marathi, Turkish and Amharic), in two domains (banking and hotels). MULTI3NLU++ inherits the multi-intent property of NLU++, where an utterance may be labelled with multiple intents, providing a more realistic representation of a user's goals and aligning with the more complex tasks that commercial systems aim to model. We use MULTI3NLU++ to benchmark state-of-the-art multilingual language models as well as Machine Translation and Question Answering systems for the NLU task of intent detection for TOD systems in the multilingual setting. The results demonstrate the challenging nature of the dataset, particularly in the low-resource language setting.

This report details the NTU Speechlab system developed for the Interspeech 2025 Multilingual Conversational Speech and Language Model (MLC-SLM) Challenge (Task I), where we achieved 5th place. We present comprehensive analyses of our multilingual automatic speech recognition system, highlighting key advancements in model architecture, data selection, and training strategies. In particular, language-specific prompts and model averaging techniques were instrumental in boosting system performance across diverse languages. Compared to the initial baseline system, our final model reduced the average Mix Error Rate from 20.2% to 10.6%, representing an absolute improvement of 9.6% (a relative improvement of 48%) on the evaluation set. Our results demonstrate the effectiveness of our approach and offer practical insights for future Speech Large Language Models.

Evaluating the conversational abilities of large language models (LLMs) remains a challenging task. Current mainstream approaches primarily rely on the ``LLM-as-a-judge" paradigm, where an LLM is prompted to serve as an evaluator to assess dialogue quality. However, such methods often suffer from various biases, which undermine the reliability and consistency of the evaluation results. To mitigate these biases, recent methods employ multiple LLMs as judges and aggregate their judgments to select the optimal assessment. Although effective, this multi-judge approach incurs significant computational overhead during inference. In this paper, we propose an efficient multi-turn dialogue evaluator that captures the collective wisdom of multiple LLM judges by aggregating their preference knowledge into a single model. Our approach preserves the advantages of diverse multi-judge feedback while drastically reducing the evaluation cost, enabling fast and flexible dialogue quality assessment. Extensive experiments on seven single rating and pairwise comparison dialogue evaluation benchmarks demonstrate that our method outperforms existing baselines across diverse scenarios, showcasing its efficiency and robustness.

Recently, multilingual artificial intelligence assistants, exemplified by ChatGPT, have gained immense popularity. As a crucial gateway to human-computer interaction, multilingual automatic speech recognition (ASR) has also garnered significant attention, as evidenced by systems like Whisper. However, the proprietary nature of the training data has impeded researchers' efforts to study multilingual ASR. This paper introduces MSR-86K, an evolving, large-scale multilingual corpus for speech recognition research. The corpus is derived from publicly accessible videos on YouTube, comprising 15 languages and a total of 86,300 hours of transcribed ASR data. We also introduce how to use the MSR-86K corpus and other open-source corpora to train a robust multilingual ASR model that is competitive with Whisper. MSR-86K will be publicly released on HuggingFace, and we believe that such a large corpus will pave new avenues for research in multilingual ASR.

Current voice AI benchmarks typically evaluate isolated capabilities such as speech intelligibility, word error rate, or text-based dialogue quality, but they rarely test whether systems harness the acoustic information that distinguishes spoken language from its textual representation. To this end, we introduce the Real World Voice EQ Bench, a multidimensional benchmark for evaluating voice AI across text-to-speech (TTS), speech-to-speech (STS), speech understanding (SU), and automatic speech recognition (ASR). Our evaluations indicate that performance is highly dimension-specific. For TTS, naturalness, expressiveness, identity stability, and reliability are largely independent evaluation dimensions. For STS, access to audio does not guarantee use of vocal affect, and some agents remain largely transcript-driven. For SU, models perform unevenly across paralinguistic tasks. For ASR, real world accent, emotion, noise, and conversational conditions expose failures that are not captured by established clean-speech benchmarks. Together, these results show that voice AI should be evaluated as a profile of acoustic, expressive, interactional, and robustness capabilities rather than by a single aggregate score.

This paper investigates the application of voice activity projection (VAP), a predictive turn-taking model for spoken dialogue, on multilingual data, encompassing English, Mandarin, and Japanese. The VAP model continuously predicts the upcoming voice activities of participants in dyadic dialogue, leveraging a cross-attention Transformer to capture the dynamic interplay between participants. The results show that a monolingual VAP model trained on one language does not make good predictions when applied to other languages. However, a multilingual model, trained on all three languages, demonstrates predictive performance on par with monolingual models across all languages. Further analyses show that the multilingual model has learned to discern the language of the input signal. We also analyze the sensitivity to pitch, a prosodic cue that is thought to be important for turn-taking. Finally, we compare two different audio encoders, contrastive predictive coding (CPC) pre-trained on English, with a recent model based on multilingual wav2vec 2.0 (MMS).

We present a systematic study on multilingual and cross-lingual intent detection from spoken data. The study leverages a new resource put forth in this work, termed MInDS-14, a first training and evaluation resource for the intent detection task with spoken data. It covers 14 intents extracted from a commercial system in the e-banking domain, associated with spoken examples in 14 diverse language varieties. Our key results indicate that combining machine translation models with state-of-the-art multilingual sentence encoders (e.g., LaBSE) can yield strong intent detectors in the majority of target languages covered in MInDS-14, and offer comparative analyses across different axes: e.g., zero-shot versus few-shot learning, translation direction, and impact of speech recognition. We see this work as an important step towards more inclusive development and evaluation of multilingual intent detectors from spoken data, in a much wider spectrum of languages compared to prior work.

Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of conversational tasks, datasets, and methods. However, with numerous tasks being explored simultaneously, the current landscape of conversational AI becomes fragmented. Therefore, initiating a well-thought-out model for a dialogue agent can pose significant challenges for a practitioner. Towards highlighting the critical ingredients needed for a practitioner to design a dialogue agent from scratch, the current study provides a comprehensive overview of the primary characteristics of a dialogue agent, the supporting tasks, their corresponding open-domain datasets, and the methods used to benchmark these datasets. We observe that different methods have been used to tackle distinct dialogue tasks. However, building separate models for each task is costly and does not leverage the correlation among the several tasks of a dialogue agent. As a result, recent trends suggest a shift towards building unified foundation models. To this end, we propose UNIT, a UNified dIalogue dataseT constructed from conversations of existing datasets for different dialogue tasks capturing the nuances for each of them. We also examine the evaluation strategies used to measure the performance of dialogue agents and highlight the scope for future research in the area of conversational AI.

Slot-filling and intent detection are well-established tasks in Conversational AI. However, current large-scale benchmarks for these tasks often exclude evaluations of low-resource languages and rely on translations from English benchmarks, thereby predominantly reflecting Western-centric concepts. In this paper, we introduce Injongo -- a multicultural, open-source benchmark dataset for 16 African languages with utterances generated by native speakers across diverse domains, including banking, travel, home, and dining. Through extensive experiments, we benchmark the fine-tuning multilingual transformer models and the prompting large language models (LLMs), and show the advantage of leveraging African-cultural utterances over Western-centric utterances for improving cross-lingual transfer from the English language. Experimental results reveal that current LLMs struggle with the slot-filling task, with GPT-4o achieving an average performance of 26 F1-score. In contrast, intent detection performance is notably better, with an average accuracy of 70.6%, though it still falls behind the fine-tuning baselines. Compared to the English language, GPT-4o and fine-tuning baselines perform similarly on intent detection, achieving an accuracy of approximately 81%. Our findings suggest that the performance of LLMs is still behind for many low-resource African languages, and more work is needed to further improve their downstream performance.

This paper describes Charles University submission to the Simultaneous Speech Translation Task of the IWSLT 2025. We cover all four language pairs with a direct or cascade approach. The backbone of our systems is the offline Whisper speech model, which we use for both translation and transcription in simultaneous mode with the state-of-the-art simultaneous policy AlignAtt. We further improve the performance by prompting to inject in-domain terminology, and we accommodate context. Our cascaded systems further use EuroLLM for unbounded simultaneous translation. Compared to the Organizers' baseline, our systems improve by 2 BLEU points on Czech to English and 13-22 BLEU points on English to German, Chinese and Japanese on the development sets. Additionally, we also propose a new enhanced measure of speech recognition latency.

This work presents a suite of fine-tuned Whisper models for Swedish, trained on a dataset of unprecedented size and variability for this mid-resourced language. As languages of smaller sizes are often underrepresented in multilingual training datasets, substantial improvements in performance can be achieved by fine-tuning existing multilingual models, as shown in this work. This work reports an overall improvement across model sizes compared to OpenAI's Whisper evaluated on Swedish. Most notably, we report an average 47% reduction in WER comparing our best performing model to OpenAI's whisper-large-v3, in evaluations across FLEURS, Common Voice, and NST.

Agentic benchmarks aim to measure how well AI agents plan, search, execute, and recover within realistic multi-tool environments, but they are almost exclusively in English. As AI agents are globally deployed to a linguistically diverse user base, whether agentic competence measured in English transfers to other languages remains an open question. We introduce OmnilingualGAIA2, a machine-translated expansion (with partial human- expert validation) of the GAIA2 agentic benchmark, covering ten target languages spanning five writing systems, paired with a localised and human-calibrated multilingual verifier. Evaluating seven frontier and open-weight agents, we find a universal cross-lingual gap of 8.8-18.4 pass@3 points that is agent-asymmetric in magnitude, concentrates on tool-orchestration rather than quantitative reasoning, and does not close with model scale. A stratified error attribution decomposes the gap as predominantly model-driven (55%), with a bounded translation-contamination floor of only 6.4% of scenario-language pairs. Human-expert linguistic analysis further identifies morphological cue loss and amplified ambiguity as the primary failure mechanisms in non-Latin-script languages. Our results argue that multilingual agentic evaluation must become a standard part of the reporting protocol for globally deployed agents.

Intent classification and slot-filling are essential tasks of Spoken Language Understanding (SLU). In most SLUsystems, those tasks are realized by independent modules. For about fifteen years, models achieving both of themjointly and exploiting their mutual enhancement have been proposed. A multilingual module using a joint modelwas envisioned to create a touristic dialogue system for a European project, HumanE-AI-Net. A combination ofmultiple datasets, including the MEDIA dataset, was suggested for training this joint model. The MEDIA SLU datasetis a French dataset distributed since 2005 by ELRA, mainly used by the French research community and free foracademic research since 2020. Unfortunately, it is annotated only in slots but not intents. An enhanced version ofMEDIA annotated with intents has been built to extend its use to more tasks and use cases. This paper presents thesemi-automatic methodology used to obtain this enhanced version. In addition, we present the first results of SLUexperiments on this enhanced dataset using joint models for intent classification and slot-filling.

To support machine learning of cross-language prosodic mappings and other ways to improve speech-to-speech translation, we present a protocol for collecting closely matched pairs of utterances across languages, a description of the resulting data collection and its public release, and some observations and musings. This report is intended for: people using this corpus, people extending this corpus, and people designing similar collections of bilingual dialog data.

Large Audio-Language Models (LALMs) integrate audio perception and language understanding within a unified framework, enabling a wide range of real-world applications. Despite recent advances, evaluation for LALMs remains heavily underspecified relative to real-world requirements: most lack true linguistic and cultural authenticity, while others fail to capture acoustic realism. To bridge this gap, we propose GlobeAudio, a multilingual and multicultural benchmark designed to evaluate naturalistic audio understanding. GlobeAudio consists of 5,637 multiple-choice questions across six typologically diverse languages, expertly crafted by native speakers grounded on naturally occurring audio. In order to do well, models must possess higher-level auditory reasoning skills and culturally grounded interpretation. We systematically evaluate representative closed-source and open-source LALMs, as well as cascaded ASR-LLM pipelines. Our experiments reveal substantial performance gaps under natural acoustic conditions, particularly for open-source models and low-resource languages. These findings highlight critical limitations of current LALMs and underscore the importance of naturalistic audio evaluation for future audio-language systems. GlobeAudio can be found at https://huggingface.co/datasets/iNLP-Lab/GlobeAudio .

The advancement of large language models (LLMs) has predominantly focused on high-resource languages, leaving low-resource languages, such as those in the Finno-Ugric family, significantly underrepresented. This paper addresses this gap by focusing on V\~oro, Livonian, and Komi. We cover almost the entire cycle of LLM creation, from data collection to instruction tuning and evaluation. Our contributions include developing multilingual base and instruction-tuned models; creating evaluation benchmarks, including the smugri-MT-bench multi-turn conversational benchmark; and conducting human evaluation. We intend for this work to promote linguistic diversity, ensuring that lesser-resourced languages can benefit from advancements in NLP.

The development of automated approaches to linguistic acceptability has been greatly fostered by the availability of the English CoLA corpus, which has also been included in the widely used GLUE benchmark. However, this kind of research for languages other than English, as well as the analysis of cross-lingual approaches, has been hindered by the lack of resources with a comparable size in other languages. We have therefore developed the ItaCoLA corpus, containing almost 10,000 sentences with acceptability judgments, which has been created following the same approach and the same steps as the English one. In this paper we describe the corpus creation, we detail its content, and we present the first experiments on this new resource. We compare in-domain and out-of-domain classification, and perform a specific evaluation of nine linguistic phenomena. We also present the first cross-lingual experiments, aimed at assessing whether multilingual transformerbased approaches can benefit from using sentences in two languages during fine-tuning.

In this paper, we present Cross Language Agent -- Simultaneous Interpretation, CLASI, a high-quality and human-like Simultaneous Speech Translation (SiST) System. Inspired by professional human interpreters, we utilize a novel data-driven read-write strategy to balance the translation quality and latency. To address the challenge of translating in-domain terminologies, CLASI employs a multi-modal retrieving module to obtain relevant information to augment the translation. Supported by LLMs, our approach can generate error-tolerated translation by considering the input audio, historical context, and retrieved information. Experimental results show that our system outperforms other systems by significant margins. Aligned with professional human interpreters, we evaluate CLASI with a better human evaluation metric, valid information proportion (VIP), which measures the amount of information that can be successfully conveyed to the listeners. In the real-world scenarios, where the speeches are often disfluent, informal, and unclear, CLASI achieves VIP of 81.3% and 78.0% for Chinese-to-English and English-to-Chinese translation directions, respectively. In contrast, state-of-the-art commercial or open-source systems only achieve 35.4% and 41.6%. On the extremely hard dataset, where other systems achieve under 13% VIP, CLASI can still achieve 70% VIP.

Paralinguistic cues are essential for natural human-computer interaction, yet their evaluation in Large Audio-Language Models (LALMs) remains limited by coarse feature coverage and the inherent subjectivity of assessment. To address these challenges, we introduce SpeechParaling-Bench, a comprehensive benchmark for paralinguistic-aware speech generation. It expands existing coverage from fewer than 50 to over 100 fine-grained features, supported by more than 1,000 English-Chinese parallel speech queries, and is organized into three progressively challenging tasks: fine-grained control, intra-utterance variation, and context-aware adaptation. To enable reliable evaluation, we further develop a pairwise comparison pipeline, in which candidate responses are evaluated against a fixed baseline by an LALM-based judge. By framing evaluation as relative preference rather than absolute scoring, this approach mitigates subjectivity and yields more stable and scalable assessments without costly human annotation. Extensive experiments reveal substantial limitations in current LALMs. Even leading proprietary models struggle with comprehensive static control and dynamic modulation of paralinguistic features, while failure to correctly interpret paralinguistic cues accounts for 43.3% of errors in situational dialogue. These findings underscore the need for more robust paralinguistic modeling toward human-aligned voice assistants.

This paper provides a comprehensive survey of the latest research on multilingual large language models (MLLMs). MLLMs not only are able to understand and generate language across linguistic boundaries, but also represent an important advancement in artificial intelligence. We first discuss the architecture and pre-training objectives of MLLMs, highlighting the key components and methodologies that contribute to their multilingual capabilities. We then discuss the construction of multilingual pre-training and alignment datasets, underscoring the importance of data quality and diversity in enhancing MLLM performance. An important focus of this survey is on the evaluation of MLLMs. We present a detailed taxonomy and roadmap covering the assessment of MLLMs' cross-lingual knowledge, reasoning, alignment with human values, safety, interpretability and specialized applications. Specifically, we extensively discuss multilingual evaluation benchmarks and datasets, and explore the use of LLMs themselves as multilingual evaluators. To enhance MLLMs from black to white boxes, we also address the interpretability of multilingual capabilities, cross-lingual transfer and language bias within these models. Finally, we provide a comprehensive review of real-world applications of MLLMs across diverse domains, including biology, medicine, computer science, mathematics and law. We showcase how these models have driven innovation and improvements in these specialized fields while also highlighting the challenges and opportunities in deploying MLLMs within diverse language communities and application scenarios. We listed the paper related in this survey and publicly available at https://github.com/tjunlp-lab/Awesome-Multilingual-LLMs-Papers.

Ensuring native-like quality of large language model (LLM) responses across many languages is challenging. To address this, we introduce MENLO, a framework that operationalizes the evaluation of native-like response quality based on audience design-inspired mechanisms. Using MENLO, we create a dataset of 6,423 human-annotated prompt-response preference pairs covering four quality dimensions with high inter-annotator agreement in 47 language varieties. Our evaluation reveals that zero-shot LLM judges benefit significantly from pairwise evaluation and our structured annotation rubrics, yet they still underperform human annotators on our dataset. We demonstrate substantial improvements through fine-tuning with reinforcement learning, reward shaping, and multi-task learning approaches. Additionally, we show that RL-trained judges can serve as generative reward models to enhance LLMs' multilingual proficiency, though discrepancies with human judgment remain. Our findings suggest promising directions for scalable multilingual evaluation and preference alignment. We release our dataset and evaluation framework to support further research in multilingual LLM evaluation.

Agentic AI systems, which build on Large Language Models (LLMs) and interact with tools and memory, have rapidly advanced in capability and scope. Yet, since LLMs have been shown to struggle in multilingual settings, typically resulting in lower performance and reduced safety, agentic systems risk inheriting these limitations. This raises concerns about the global accessibility of such systems, as users interacting in languages other than English may encounter unreliable or security-critical agent behavior. Despite growing interest in evaluating agentic AI, existing benchmarks focus exclusively on English, leaving multilingual settings unexplored. To address this gap, we propose MAPS, a multilingual benchmark suite designed to evaluate agentic AI systems across diverse languages and tasks. MAPS builds on four widely used agentic benchmarks - GAIA (real-world tasks), SWE-bench (code generation), MATH (mathematical reasoning), and the Agent Security Benchmark (security). We translate each dataset into ten diverse languages, resulting in 805 unique tasks and 8,855 total language-specific instances. Our benchmark suite enables a systematic analysis of how multilingual contexts affect agent performance and robustness. Empirically, we observe consistent degradation in both performance and security when transitioning from English to other languages, with severity varying by task and correlating with the amount of translated input. Building on these findings, we provide actionable recommendations to guide agentic AI systems development and assessment under multilingual settings. This work establishes a standardized evaluation framework, encouraging future research towards equitable, reliable, and globally accessible agentic AI. MAPS benchmark suite is publicly available at https://huggingface.co/datasets/Fujitsu-FRE/MAPS

Intent detection and slot filling are critical tasks in spoken and natural language understanding for task-oriented dialog systems. In this work we describe our participation in the slot and intent detection for low-resource language varieties (SID4LR; Aepli et al. (2023)). We investigate the slot and intent detection (SID) tasks using a wide range of models and settings. Given the recent success of multitask-prompted finetuning of large language models, we also test the generalization capability of the recent encoder-decoder model mT0 (Muennighoff et al., 2022) on new tasks (i.e., SID) in languages they have never intentionally seen. We show that our best model outperforms the baseline by a large margin (up to +30 F1 points) in both SID tasks

Audio language models can understand audio inputs and perform a range of audio-related tasks based on instructions, such as speech recognition and audio captioning, where the instructions are usually textual prompts. Audio language models are mostly initialized from pre-trained audio encoders and large language models (LLMs). Although these pre-trained components were developed to support multiple languages, audio-language models are trained predominantly on English data, which may limit their usability to only English instructions or English speech inputs. First, this paper examines the performance of existing audio language models in an underserved language using Thai as an example. This paper demonstrates that, despite being built on multilingual backbones, audio language models do not exhibit cross-lingual emergent abilities to low-resource languages. Second, this paper studies data mixture for developing audio language models that are optimized for a target language as well as English. In addition. this paper integrates audio comprehension and speech instruction-following capabilities into a single unified model. Our experiments provide insights into data mixture for enhancing instruction-following capabilities in both a low-resource language and English. Our model, Typhoon-Audio, outperforms existing open-source audio language models by a considerable margin, and it is comparable to state-of-the-art Gemini-1.5-Pro in both English and Thai languages.

We present LINGUIST, a method for generating annotated data for Intent Classification and Slot Tagging (IC+ST), via fine-tuning AlexaTM 5B, a 5-billion-parameter multilingual sequence-to-sequence (seq2seq) model, on a flexible instruction prompt. In a 10-shot novel intent setting for the SNIPS dataset, LINGUIST surpasses state-of-the-art approaches (Back-Translation and Example Extrapolation) by a wide margin, showing absolute improvement for the target intents of +1.9 points on IC Recall and +2.5 points on ST F1 Score. In the zero-shot cross-lingual setting of the mATIS++ dataset, LINGUIST out-performs a strong baseline of Machine Translation with Slot Alignment by +4.14 points absolute on ST F1 Score across 6 languages, while matching performance on IC. Finally, we verify our results on an internal large-scale multilingual dataset for conversational agent IC+ST and show significant improvements over a baseline which uses Back-Translation, Paraphrasing and Slot Catalog Resampling. To our knowledge, we are the first to demonstrate instruction fine-tuning of a large-scale seq2seq model to control the outputs of multilingual intent- and slot-labeled data generation.

While recent multilingual automatic speech recognition models claim to support thousands of languages, ASR for low-resource languages remains highly unreliable due to limited bimodal speech and text training data. Better multilingual spoken language understanding (SLU) can strengthen massively the robustness of multilingual ASR by levering language semantics to compensate for scarce training data, such as disambiguating utterances via context or exploiting semantic similarities across languages. Even more so, SLU is indispensable for inclusive speech technology in roughly half of all living languages that lack a formal writing system. However, the evaluation of multilingual SLU remains limited to shallower tasks such as intent classification or language identification. To address this, we present Fleurs-SLU, a multilingual SLU benchmark that encompasses topical speech classification in 102 languages and multiple-choice question answering through listening comprehension in 92 languages. We extensively evaluate both end-to-end speech classification models and cascaded systems that combine speech-to-text transcription with subsequent classification by large language models on Fleurs-SLU. Our results show that cascaded systems exhibit greater robustness in multilingual SLU tasks, though speech encoders can achieve competitive performance in topical speech classification when appropriately pre-trained. We further find a strong correlation between robust multilingual ASR, effective speech-to-text translation, and strong multilingual SLU, highlighting the mutual benefits between acoustic and semantic speech representations.

Much recent progress in task-oriented dialogue (ToD) systems has been driven by available annotation data across multiple domains for training. Over the last few years, there has been a move towards data curation for multilingual ToD systems that are applicable to serve people speaking different languages. However, existing multilingual ToD datasets either have a limited coverage of languages due to the high cost of data curation, or ignore the fact that dialogue entities barely exist in countries speaking these languages. To tackle these limitations, we introduce a novel data curation method that generates GlobalWoZ -- a large-scale multilingual ToD dataset globalized from an English ToD dataset for three unexplored use cases. Our method is based on translating dialogue templates and filling them with local entities in the target-language countries. We release our dataset as well as a set of strong baselines to encourage research on learning multilingual ToD systems for real use cases.

Recent advancements in large language models (LLMs) have given rise to the LLM-as-a-judge paradigm, showcasing their potential to deliver human-like judgments. However, in the field of machine translation (MT) evaluation, current LLM-as-a-judge methods fall short of learned automatic metrics. In this paper, we propose Multidimensional Multi-Agent Debate (M-MAD), a systematic LLM-based multi-agent framework for advanced LLM-as-a-judge MT evaluation. Our findings demonstrate that M-MAD achieves significant advancements by (1) decoupling heuristic MQM criteria into distinct evaluation dimensions for fine-grained assessments; (2) employing multi-agent debates to harness the collaborative reasoning capabilities of LLMs; (3) synthesizing dimension-specific results into a final evaluation judgment to ensure robust and reliable outcomes. Comprehensive experiments show that M-MAD not only outperforms all existing LLM-as-a-judge methods but also competes with state-of-the-art reference-based automatic metrics, even when powered by a suboptimal model like GPT-4o mini. Detailed ablations and analysis highlight the superiority of our framework design, offering a fresh perspective for LLM-as-a-judge paradigm. Our code and data are publicly available at https://github.com/SU-JIAYUAN/M-MAD.

Large Language Models (LLMs) demonstrate impressive performance across various multimodal tasks. However, their effectiveness in cross-cultural contexts remains limited due to the predominantly Western-centric nature of existing data and models. Meanwhile, multi-agent models have shown strong capabilities in solving complex tasks. In this paper, we evaluate the performance of LLMs in a multi-agent interaction setting for the novel task of multicultural image generation. Our key contributions are: (1) We introduce MosAIG, a Multi-Agent framework that enhances multicultural Image Generation by leveraging LLMs with distinct cultural personas; (2) We provide a dataset of 9,000 multicultural images spanning five countries, three age groups, two genders, 25 historical landmarks, and five languages; and (3) We demonstrate that multi-agent interactions outperform simple, no-agent models across multiple evaluation metrics, offering valuable insights for future research. Our dataset and models are available at https://github.com/OanaIgnat/MosAIG.

Code-switching (CS) is the alternating use of two or more languages within a conversation or utterance, often influenced by social context and speaker identity. This linguistic phenomenon poses challenges for Automatic Speech Recognition (ASR) systems, which are typically designed for a single language and struggle to handle multilingual inputs. The growing global demand for multilingual applications, including Code-Switching ASR (CSASR), Text-to-Speech (CSTTS), and Cross-Lingual Information Retrieval (CLIR), highlights the inadequacy of existing monolingual datasets. Although some code-switching datasets exist, most are limited to bilingual mixing within homogeneous ethnic groups, leaving a critical need for a large-scale, diverse benchmark akin to ImageNet in computer vision. To bridge this gap, we introduce LinguaMaster, a multi-agent collaboration framework specifically designed for efficient and scalable multilingual data synthesis. Leveraging this framework, we curate SwitchLingua, the first large-scale multilingual and multi-ethnic code-switching dataset, including: (1) 420K CS textual samples across 12 languages, and (2) over 80 hours of audio recordings from 174 speakers representing 18 countries/regions and 63 racial/ethnic backgrounds, based on the textual data. This dataset captures rich linguistic and cultural diversity, offering a foundational resource for advancing multilingual and multicultural research. Furthermore, to address the issue that existing ASR evaluation metrics lack sensitivity to code-switching scenarios, we propose the Semantic-Aware Error Rate (SAER), a novel evaluation metric that incorporates semantic information, providing a more accurate and context-aware assessment of system performance.

The development of robust, multilingual speaker recognition systems is hindered by a lack of large-scale, publicly available and multilingual datasets, particularly for the read-speech style crucial for applications like anti-spoofing. To address this gap, we introduce the TidyVoice dataset derived from the Mozilla Common Voice corpus after mitigating its inherent speaker heterogeneity within the provided client IDs. TidyVoice currently contains training and test data from over 212,000 monolingual speakers (Tidy-M) and around 4,500 multilingual speakers (Tidy-X) from which we derive two distinct conditions. The Tidy-M condition contains target and non-target trials from monolingual speakers across 81 languages. The Tidy-X condition contains target and non-target trials from multilingual speakers in both same- and cross-language trials. We employ two architectures of ResNet models, achieving a 0.35% EER by fine-tuning on our comprehensive Tidy-M partition. Moreover, we show that this fine-tuning enhances the model's generalization, improving performance on unseen conversational interview data from the CANDOR corpus. The complete dataset, evaluation trials, and our models are publicly released to provide a new resource for the community.

Speech-LLM models have demonstrated great performance in multi-modal and multi-task speech understanding. A typical speech-LLM paradigm is integrating speech modality with a large language model (LLM). While the Whisper encoder was frequently adopted in previous studies for speech input, it shows limitations regarding input format, model scale, and semantic performance. To this end, we propose a lightweight TTA model specialized in speech semantics for more effective LLM integration. With large-scale training of 358k hours of speech data on multilingual speech recognition (ASR), speech translation (ST) and speech-text alignment tasks, TTA is capable of producing robust cross-lingual speech representations. Extensive evaluations across diverse benchmarks, including ASR/ST, speech retrieval, and ASR-LLM performance assessments, demonstrate TTA's superiority over Whisper. Furthermore, we rigorously validate the interplay between cross-lingual capabilities and ASR/ST performance. The model weights and training recipes of TTA will be released as part of an audio understanding toolkit Auden.

Recent advancements in spoken dialogue models, exemplified by systems like GPT-4o, have captured significant attention in the speech domain. Compared to traditional three-tier cascaded spoken dialogue models that comprise speech recognition (ASR), large language models (LLMs), and text-to-speech (TTS), modern spoken dialogue models exhibit greater intelligence. These advanced spoken dialogue models not only comprehend audio, music, and other speech-related features, but also capture stylistic and timbral characteristics in speech. Moreover, they generate high-quality, multi-turn speech responses with low latency, enabling real-time interaction through simultaneous listening and speaking capability. Despite the progress in spoken dialogue systems, there is a lack of comprehensive surveys that systematically organize and analyze these systems and the underlying technologies. To address this, we have first compiled existing spoken dialogue systems in the chronological order and categorized them into the cascaded and end-to-end paradigms. We then provide an in-depth overview of the core technologies in spoken dialogue models, covering aspects such as speech representation, training paradigm, streaming, duplex, and interaction capabilities. Each section discusses the limitations of these technologies and outlines considerations for future research. Additionally, we present a thorough review of relevant datasets, evaluation metrics, and benchmarks from the perspectives of training and evaluating spoken dialogue systems. We hope this survey will contribute to advancing both academic research and industrial applications in the field of spoken dialogue systems. The related material is available at https://github.com/jishengpeng/WavChat.

As natural language generation (NLG) models have become prevalent, systematically assessing the quality of machine-generated texts has become increasingly important. Recent studies introduce LLM-based evaluators that operate as reference-free metrics, demonstrating their capability to adeptly handle novel tasks. However, these models generally rely on a single-agent approach, which, we argue, introduces an inherent limit to their performance. This is because there exist biases in LLM agent's responses, including preferences for certain text structure or content. In this work, we propose DEBATE, an NLG evaluation framework based on multi-agent scoring system augmented with a concept of Devil's Advocate. Within the framework, one agent is instructed to criticize other agents' arguments, potentially resolving the bias in LLM agent's answers. DEBATE substantially outperforms the previous state-of-the-art methods in two meta-evaluation benchmarks in NLG evaluation, SummEval and TopicalChat. We also show that the extensiveness of debates among agents and the persona of an agent can influence the performance of evaluators.

Open web-scale pre-training corpora remain concentrated in English, limiting multilingual LLM development. We introduce MultiSynt/MT, an open synthetic parallel corpus with approximately 4.8 trillion target-language tokens across 36 European languages, produced by translating 100 billion high-quality Nemotron-CC tokens with Tower+ and OPUS-MT/HPLT-MT systems. For many medium- and lower-resource European languages, this is the largest openly available pre-training resource. On a broad multilingual benchmark suite, reference LLMs trained on MultiSynt/MT reach the final score of HPLT 2.0, a native-data baseline, using roughly 72% fewer pre-training tokens, and outperform it by approximately 15% relative at a matched 100B-token training budget. Our analyses also identify evaluation blind spots: standard multiple-choice benchmarks miss translation-quality differences that a fluency-sensitive LLM-as-judge evaluation cleanly recovers on the trained LLMs (with no fluency deficit in MultiSynt itself), and Norwegian idiomatic and culturally grounded tasks remain better served by native data. We release the corpus, including row-aligned translations from multiple systems, to support controlled research on multilingual pre-training data and evaluation.

Prosodic cues can convey task-relevant information that alters the trajectory and outcome of a task-oriented dialogue, even when the words themselves remain unchanged. Yet existing benchmarks typically evaluate prosodic perception, response appropriateness, and task-oriented dialogue in isolation, making it difficult to test whether prosodic evidence changes downstream decisions. We introduce Hear2Act, a unified evaluation protocol for text and spoken assistants with 480 persona-grounded scenarios, hidden user concerns, and objectively verifiable outcomes. For each scenario, we keep the task and user needs fixed while varying whether the same concern is conveyed explicitly in words or primarily through prosody, and evaluate decisions under transcript, audio, and concern-state access. Using Hear2Act, we evaluate two audio-capable LLMs. Under Prosody-mediated feedback, adding audio to the transcript changes the average optimal-solution rate only from 14.6% to 15.3%. In contrast, when models infer the concern status from audio, represent it in text, and use it for next-action selection, the rate rises to 39.6%, close to 40.7% with the ground-truth state. This contrast, however, largely disappears under Explicit lexical feedback, where the concern is verbally mentioned in the utterance. Together, these results show that prosody matters when lexical evidence is insufficient, and that audio-capable LLMs can recover information from speech but do not reliably carry it into action without an explicit intermediate representation.

We propose LLM-Eval, a unified multi-dimensional automatic evaluation method for open-domain conversations with large language models (LLMs). Existing evaluation methods often rely on human annotations, ground-truth responses, or multiple LLM prompts, which can be expensive and time-consuming. To address these issues, we design a single prompt-based evaluation method that leverages a unified evaluation schema to cover multiple dimensions of conversation quality in a single model call. We extensively evaluate the performance of LLM-Eval on various benchmark datasets, demonstrating its effectiveness, efficiency, and adaptability compared to state-of-the-art evaluation methods. Our analysis also highlights the importance of choosing suitable LLMs and decoding strategies for accurate evaluation results. LLM-Eval offers a versatile and robust solution for evaluating open-domain conversation systems, streamlining the evaluation process and providing consistent performance across diverse scenarios.

Speech encompasses a wealth of information, including but not limited to content, paralinguistic, and environmental information. This comprehensive nature of speech significantly impacts communication and is crucial for human-computer interaction. Chat-Oriented Large Language Models (LLMs), known for their general-purpose assistance capabilities, have evolved to handle multi-modal inputs, including speech. Although these models can be adept at recognizing and analyzing speech, they often fall short of generating appropriate responses. We argue that this is due to the lack of principles on task definition and model development, which requires open-source datasets and metrics suitable for model evaluation. To bridge the gap, we present SD-Eval, a benchmark dataset aimed at multidimensional evaluation of spoken dialogue understanding and generation. SD-Eval focuses on paralinguistic and environmental information and includes 7,303 utterances, amounting to 8.76 hours of speech data. The data is aggregated from eight public datasets, representing four perspectives: emotion, accent, age, and background sound. To assess the SD-Eval benchmark dataset, we implement three different models and construct a training set following a similar process as SD-Eval. The training set contains 1,052.72 hours of speech data and 724.4k utterances. We also conduct a comprehensive evaluation using objective evaluation methods (e.g. BLEU and ROUGE), subjective evaluations and LLM-based metrics for the generated responses. Models conditioned with paralinguistic and environmental information outperform their counterparts in both objective and subjective measures. Moreover, experiments demonstrate LLM-based metrics show a higher correlation with human evaluation compared to traditional metrics. We open-source SD-Eval at https://github.com/amphionspace/SD-Eval.

Open large language models (LLMs) with great performance in various tasks have significantly advanced the development of LLMs. However, they are far inferior to commercial models such as ChatGPT and GPT-4 when acting as agents to tackle complex tasks in the real world. These agent tasks employ LLMs as the central controller responsible for planning, memorization, and tool utilization, necessitating both fine-grained prompting methods and robust LLMs to achieve satisfactory performance. Though many prompting methods have been proposed to complete particular agent tasks, there is lack of research focusing on improving the agent capabilities of LLMs themselves without compromising their general abilities. In this work, we present AgentTuning, a simple and general method to enhance the agent abilities of LLMs while maintaining their general LLM capabilities. We construct AgentInstruct, a lightweight instruction-tuning dataset containing high-quality interaction trajectories. We employ a hybrid instruction-tuning strategy by combining AgentInstruct with open-source instructions from general domains. AgentTuning is used to instruction-tune the Llama 2 series, resulting in AgentLM. Our evaluations show that AgentTuning enables LLMs' agent capabilities without compromising general abilities. The AgentLM-70B is comparable to GPT-3.5-turbo on unseen agent tasks, demonstrating generalized agent capabilities. We open source the AgentInstruct and AgentLM-7B, 13B, and 70B models at https://github.com/THUDM/AgentTuning , serving open and powerful alternatives to commercial LLMs for agent tasks.

In this paper, we describe SpeakerStew - a hybrid system to perform speaker verification on 46 languages. Two core ideas were explored in this system: (1) Pooling training data of different languages together for multilingual generalization and reducing development cycles; (2) A novel triage mechanism between text-dependent and text-independent models to reduce runtime cost and expected latency. To the best of our knowledge, this is the first study of speaker verification systems at the scale of 46 languages. The problem is framed from the perspective of using a smart speaker device with interactions consisting of a wake-up keyword (text-dependent) followed by a speech query (text-independent). Experimental evidence suggests that training on multiple languages can generalize to unseen varieties while maintaining performance on seen varieties. We also found that it can reduce computational requirements for training models by an order of magnitude. Furthermore, during model inference on English data, we observe that leveraging a triage framework can reduce the number of calls to the more computationally expensive text-independent system by 73% (and reduce latency by 59%) while maintaining an EER no worse than the text-independent setup.

The prevailing paradigm in the domain of Open-Domain Dialogue agents predominantly focuses on the English language, encompassing both models and datasets. Furthermore, the financial and temporal investments required for crowdsourcing such datasets for finetuning are substantial, particularly when multiple languages are involved. Fortunately, advancements in Large Language Models (LLMs) have unveiled a plethora of possibilities across diverse tasks. Specifically, instruction-tuning has enabled LLMs to execute tasks based on natural language instructions, occasionally surpassing the performance of human crowdworkers. Additionally, these models possess the capability to function in various languages within a single thread. Consequently, to generate new samples in different languages, we propose leveraging these capabilities to replicate the data collection process. We introduce a pipeline for generating Open-Domain Dialogue data in multiple Target Languages using LLMs, with demonstrations provided in a unique Source Language. By eschewing explicit Machine Translation in this approach, we enhance the adherence to language-specific nuances. We apply this methodology to the PersonaChat dataset. To enhance the openness of generated dialogues and mimic real life scenarii, we added the notion of speech events corresponding to the type of conversation the speakers are involved in and also that of common ground which represents the premises of a conversation.

We present a joint Speech and Language Model (SLM), a multitask, multilingual, and dual-modal model that takes advantage of pretrained foundational speech and language models. SLM freezes the pretrained foundation models to maximally preserves their capabilities, and only trains a simple adapter with just 1\% (156M) of the foundation models' parameters. This adaptation not only leads SLM to achieve strong performance on conventional tasks such as speech recognition (ASR) and speech translation (AST), but also introduces the novel capability of zero-shot instruction-following for more diverse tasks: given a speech input and a text instruction, SLM is able to perform unseen generation tasks including contextual biasing ASR using real-time context, dialog generation, speech continuation, and question answering, etc. Our approach demonstrates that the representational gap between pretrained speech and language models might be narrower than one would expect, and can be bridged by a simple adaptation mechanism. As a result, SLM is not only efficient to train, but also inherits strong capabilities already acquired in foundation models of different modalities.

This paper summarizes the Interspeech2025 Multilingual Conversational Speech Language Model (MLC-SLM) challenge, which aims to advance the exploration of building effective multilingual conversational speech LLMs (SLLMs). We provide a detailed description of the task settings for the MLC-SLM challenge, the released real-world multilingual conversational speech dataset totaling approximately 1,604 hours, and the baseline systems for participants. The MLC-SLM challenge attracts 78 teams from 13 countries to participate, with 489 valid leaderboard results and 14 technical reports for the two tasks. We distill valuable insights on building multilingual conversational SLLMs based on submissions from participants, aiming to contribute to the advancement of the community.

We present the Flavors of Moonshine, a suite of tiny automatic speech recognition (ASR) models specialized for a range of underrepresented languages. Prevailing wisdom suggests that multilingual ASR models outperform monolingual counterparts by exploiting cross-lingual phonetic similarities. We challenge this assumption, showing that for sufficiently small models (27M parameters), training monolingual systems on a carefully balanced mix of high-quality human-labeled, pseudo-labeled, and synthetic data yields substantially superior performance. On average, our models achieve error rates 48% lower than the comparably sized Whisper Tiny model, outperform the 9x larger Whisper Small model, and in most cases match or outperform the 28x larger Whisper Medium model. These results advance the state of the art for models of this size, enabling accurate on-device ASR for languages that previously had limited support. We release Arabic, Chinese, Japanese, Korean, Ukrainian, and Vietnamese Moonshine models under a permissive open-source license.

Owing to the lack of corpora for low-resource languages, current works on dialogue generation have mainly focused on English. In this paper, we present mDIA, the first large-scale multilingual benchmark for dialogue generation across low- to high-resource languages. It covers real-life conversations in 46 languages across 19 language families. We present baseline results obtained by fine-tuning the multilingual, non-dialogue-focused pre-trained model mT5 as well as English-centric, dialogue-focused pre-trained chatbot DialoGPT. The results show that mT5-based models perform better on sacreBLEU and BertScore but worse on diversity. Even though promising results are found in few-shot and zero-shot scenarios, there is a large gap between the generation quality in English and other languages. We hope that the release of mDIA could encourage more works on multilingual dialogue generation to promote language diversity.

Spoken Language Understanding (SLU) models are a core component of voice assistants (VA), such as Alexa, Bixby, and Google Assistant. In this paper, we introduce a pipeline designed to extend SLU systems to new languages, utilizing Large Language Models (LLMs) that we fine-tune for machine translation of slot-annotated SLU training data. Our approach improved on the MultiATIS++ benchmark, a primary multi-language SLU dataset, in the cloud scenario using an mBERT model. Specifically, we saw an improvement in the Overall Accuracy metric: from 53% to 62.18%, compared to the existing state-of-the-art method, Fine and Coarse-grained Multi-Task Learning Framework (FC-MTLF). In the on-device scenario (tiny and not pretrained SLU), our method improved the Overall Accuracy from 5.31% to 22.06% over the baseline Global-Local Contrastive Learning Framework (GL-CLeF) method. Contrary to both FC-MTLF and GL-CLeF, our LLM-based machine translation does not require changes in the production architecture of SLU. Additionally, our pipeline is slot-type independent: it does not require any slot definitions or examples.

Lightweight projectors are an established way to connect pre-trained speech encoders with large language models (LLMs), mapping acoustic features into token-level embeddings for tasks like ASR and spoken question answering. Existing systems, however, typically only support a few languages and are often limited to English. We introduce MEUSLI, the first open-science multilingual projector family that links a Whisper encoder with open-source multilingual LLMs, enabling fully open-source end-to-end ASR in 28 European languages. MEUSLI extends prior monolingual pipelines, delivering strong results across high- and low-resource languages. Using proper continual leaning techniques, MEUSLI can be easily extended to other languages not seen in training. We further demonstrate that the MEUSLI projector can be leveraged beyond ASR, enabling multilingual speech translation and topic identification with only a few hours of task specific supervision per language. Overall, MEUSLI provides a solid foundation for multilingual speech understanding tasks, supporting scalable and inclu- sive open-source SpeechLLM

Large Language models (LLMs) have demonstrated impressive performance on a wide range of tasks, including in multimodal settings such as speech. However, their evaluation is often limited to English and a few high-resource languages. For low-resource languages, there is no standardized evaluation benchmark. In this paper, we address this gap by introducing mSTEB, a new benchmark to evaluate the performance of LLMs on a wide range of tasks covering language identification, text classification, question answering, and translation tasks on both speech and text modalities. We evaluated the performance of leading LLMs such as Gemini 2.0 Flash and GPT-4o (Audio) and state-of-the-art open models such as Qwen 2 Audio and Gemma 3 27B. Our evaluation shows a wide gap in performance between high-resource and low-resource languages, especially for languages spoken in Africa and Americas/Oceania. Our findings show that more investment is needed to address their under-representation in LLMs coverage.

Robust task-oriented spoken dialogue agents require exposure to the full diversity of how people interact through speech. Building spoken user simulators that address this requires large-scale spoken task-oriented dialogue (TOD) data encompassing spoken user behaviors, yet existing datasets are limited in scale and domain coverage, with no systematic pipeline for augmenting them. To address this, we introduce SpokenTOD, a spoken TOD dataset of 52,390 dialogues and 1,034 hours of speech augmented with four spoken user behaviors -- cross-turn slots, barge-in, disfluency, and emotional prosody -- across diverse speakers and domains. Building on SpokenTOD, we present SpokenUS, a spoken user simulator grounded in TOD with a dedicated architecture for barge-in. SpokenUS achieves comparable goal coverage to significantly larger models while substantially outperforming all baselines in Human MOS, disclosing slot values gradually across the dialogue as humans do rather than front-loading them. Further analysis confirms that SpokenUS's spoken behaviors pose meaningful challenges to downstream agents, making it a practical tool for training and evaluating more robust spoken dialogue systems.

The advent of large language models (LLMs), such as GPT, Gemini, and DeepSeek, has significantly advanced natural language processing, giving rise to sophisticated chatbots capable of diverse language-related tasks. The transition from these traditional LLM chatbots to more advanced AI agents represents a pivotal evolutionary step. However, existing evaluation frameworks often blur the distinctions between LLM chatbots and AI agents, leading to confusion among researchers selecting appropriate benchmarks. To bridge this gap, this paper introduces a systematic analysis of current evaluation approaches, grounded in an evolutionary perspective. We provide a detailed analytical framework that clearly differentiates AI agents from LLM chatbots along five key aspects: complex environment, multi-source instructor, dynamic feedback, multi-modal perception, and advanced capability. Further, we categorize existing evaluation benchmarks based on external environments driving forces, and resulting advanced internal capabilities. For each category, we delineate relevant evaluation attributes, presented comprehensively in practical reference tables. Finally, we synthesize current trends and outline future evaluation methodologies through four critical lenses: environment, agent, evaluator, and metrics. Our findings offer actionable guidance for researchers, facilitating the informed selection and application of benchmarks in AI agent evaluation, thus fostering continued advancement in this rapidly evolving research domain.

The rapid advancement of language models (LMs) necessitates robust alignment with diverse user values. However, current preference optimization approaches often fail to capture the plurality of user opinions, instead reinforcing majority viewpoints and marginalizing minority perspectives. We introduce PERSONA, a reproducible test bed designed to evaluate and improve pluralistic alignment of LMs. We procedurally generate diverse user profiles from US census data, resulting in 1,586 synthetic personas with varied demographic and idiosyncratic attributes. We then generate a large-scale evaluation dataset containing 3,868 prompts and 317,200 feedback pairs obtained from our synthetic personas. Leveraging this dataset, we systematically evaluate LM capabilities in role-playing diverse users, verified through human judges, and the establishment of both a benchmark, PERSONA Bench, for pluralistic alignment approaches as well as an extensive dataset to create new and future benchmarks. The full dataset and benchmarks are available here: https://www.synthlabs.ai/research/persona.

Spoken language models (SLMs) have emerged as a unified paradigm for speech understanding and generation, enabling natural human machine interaction. However, while most progress has focused on semantic accuracy and instruction following, the ability of SLMs to adapt their speaking style based on spoken instructions has received limited attention. We introduce Voice Style Adaptation (VSA), a new task that examines whether SLMs can modify their speaking style, such as timbre, prosody, or persona following natural language spoken commands. To study this task, we present VStyle, a bilingual (Chinese & English) benchmark covering four categories of speech generation: acoustic attributes, natural language instruction, role play, and implicit empathy. We also introduce the Large Audio Language Model as a Judge (LALM as a Judge) framework, which progressively evaluates outputs along textual faithfulness, style adherence, and naturalness, ensuring reproducible and objective assessment. Experiments on commercial systems and open source SLMs demonstrate that current models face clear limitations in controllable style adaptation, highlighting both the novelty and challenge of this task. By releasing VStyle and its evaluation toolkit, we aim to provide the community with a foundation for advancing human centered spoken interaction. The dataset and code are publicly available at https://junzhan2000.github.io/VStyle.github.io/{project's homepage}.

In task-oriented conversational AI evaluation, unsupervised methods poorly correlate with human judgments, and supervised approaches lack generalization. Recent advances in large language models (LLMs) show robust zeroshot and few-shot capabilities across NLP tasks. This paper explores using LLMs for automated dialogue quality evaluation, experimenting with various configurations on public and proprietary datasets. Manipulating factors such as model size, in-context examples, and selection techniques, we examine "chain-of-thought" (CoT) reasoning and label extraction procedures. Our results show that (1) larger models yield more accurate dialogue labels; (2) algorithmic selection of in-context examples outperforms random selection; (3) CoT reasoning where an LLM is asked to provide justifications before outputting final labels improves performance; and (4) fine-tuned LLMs outperform out-of-the-box ones. Our results indicate that LLMs that are suitably fine-tuned and have sufficient reasoning capabilities can be leveraged for automated dialogue evaluation.

We introduce AudioPaLM, a large language model for speech understanding and generation. AudioPaLM fuses text-based and speech-based language models, PaLM-2 [Anil et al., 2023] and AudioLM [Borsos et al., 2022], into a unified multimodal architecture that can process and generate text and speech with applications including speech recognition and speech-to-speech translation. AudioPaLM inherits the capability to preserve paralinguistic information such as speaker identity and intonation from AudioLM and the linguistic knowledge present only in text large language models such as PaLM-2. We demonstrate that initializing AudioPaLM with the weights of a text-only large language model improves speech processing, successfully leveraging the larger quantity of text training data used in pretraining to assist with the speech tasks. The resulting model significantly outperforms existing systems for speech translation tasks and has the ability to perform zero-shot speech-to-text translation for many languages for which input/target language combinations were not seen in training. AudioPaLM also demonstrates features of audio language models, such as transferring a voice across languages based on a short spoken prompt. We release examples of our method at https://google-research.github.io/seanet/audiopalm/examples

Automatic Speech Recognition (ASR) systems predominantly cater to monolingual inputs and struggle with the complexity introduced by mixed language audio. In this paper, we present a novel Multi-Agent Data Generation Framework (MADGF) to address this challenge. We finetune the open-source multilingual ASR model, Whisper, utilizing our generated Mixed Cantonese and English (MCE) audio dataset, Which achieved an impressive Mix Error Rate (MER) of 14.28%, 35.13% lower than the original model. Meanwhile, single language recognition ability is not affected, 12.6% Character Error Rate (CER) in Common voice zh-HK, 14.8% Word Error Rate (WER) in Common voice en. However, these metrics do not encompass all aspects critical to the ASR systems. Hence, we propose a novel evaluation metric called Fidelity to the Original Audio, Accuracy, and Latency (FAL).

Recent large-scale Spoken Language Understanding datasets focus predominantly on English and do not account for language-specific phenomena such as particular phonemes or words in different lects. We introduce ITALIC, the first large-scale speech dataset designed for intent classification in Italian. The dataset comprises 16,521 crowdsourced audio samples recorded by 70 speakers from various Italian regions and annotated with intent labels and additional metadata. We explore the versatility of ITALIC by evaluating current state-of-the-art speech and text models. Results on intent classification suggest that increasing scale and running language adaptation yield better speech models, monolingual text models outscore multilingual ones, and that speech recognition on ITALIC is more challenging than on existing Italian benchmarks. We release both the dataset and the annotation scheme to streamline the development of new Italian SLU models and language-specific datasets.

Multimodal large language models (MLLMs) have achieved significant success in speech-to-text translation (S2TT). However, when processing multilingual speech inputs, a single speech encoder shared across all languages suffers from the curse of multilinguality: languages at different resource levels compete for limited representation capacity, leading to strong high-resource performance but substantial degradation on low-resource speech. To address this problem and improve multilingual consistency, we propose MSRT, a novel framework built around a resource-aware Mixture of Speech Encoders (MoSE). MoSE uses an explicit language router to assign each utterance to an appropriate expert encoder. A frozen expert preserves high-resource language capabilities, while a trainable expert adapts to and specializes in medium- and low-resource languages. We further introduce a five-stage curriculum learning strategy that substantially reduces data dependence, requiring only 10 hours of paired S2TT data per language for effective alignment. We conduct extensive experiments on 45 languages, systematically evaluating all 45 times 44 translation directions. Our 4B-parameter model achieves state-of-the-art performance, outperforming substantially larger baselines. Empirical analyses show that MoSE improves high-, medium-, and low-resource languages simultaneously, with the largest gains on low-resource speech, thereby breaking the curse of multilinguality without compromising high-resource performance. To support future multilingual S2TT research, we release our code and models.

Text evaluation has historically posed significant challenges, often demanding substantial labor and time cost. With the emergence of large language models (LLMs), researchers have explored LLMs' potential as alternatives for human evaluation. While these single-agent-based approaches show promise, experimental results suggest that further advancements are needed to bridge the gap between their current effectiveness and human-level evaluation quality. Recognizing that best practices of human evaluation processes often involve multiple human annotators collaborating in the evaluation, we resort to a multi-agent debate framework, moving beyond single-agent prompting strategies. The multi-agent-based approach enables a group of LLMs to synergize with an array of intelligent counterparts, harnessing their distinct capabilities and expertise to enhance efficiency and effectiveness in handling intricate tasks. In this paper, we construct a multi-agent referee team called ChatEval to autonomously discuss and evaluate the quality of generated responses from different models on open-ended questions and traditional natural language generation (NLG) tasks. Our analysis shows that ChatEval transcends mere textual scoring, offering a human-mimicking evaluation process for reliable assessments. Our code is available at https://github.com/chanchimin/ChatEval.

Recent advances in large audio language models (LALMs) have greatly enhanced multimodal conversational systems. However, existing benchmarks remain limited -- they are mainly English-centric, rely on synthetic speech, and lack comprehensive, discriminative evaluation across multiple dimensions. To address these gaps, we present Voice Chat Bot Bench (VCB Bench) -- a high-quality Chinese benchmark built entirely on real human speech. VCB Bench evaluates LALMs from three complementary perspectives: instruction following (including speech-level control beyond text commands), knowledge understanding (general knowledge, reasoning, and daily dialogue), and robustness (stability under perturbations in content, environment, and speaker traits). Experiments on representative LALMs reveal notable performance gaps and highlight future directions for improvement. VCB Bench provides a reproducible and fine-grained evaluation framework, offering standardized methodology and practical insights for advancing Chinese voice conversational models.

Multilingual natural language processing is getting increased attention, with numerous models, benchmarks, and methods being released for many languages. English is often used in multilingual evaluation to prompt language models (LMs), mainly to overcome the lack of instruction tuning data in other languages. In this position paper, we lay out two roles of English in multilingual LM evaluations: as an interface and as a natural language. We argue that these roles have different goals: task performance versus language understanding. This discrepancy is highlighted with examples from datasets and evaluation setups. Numerous works explicitly use English as an interface to boost task performance. We recommend to move away from this imprecise method and instead focus on furthering language understanding.

Large language models (LLMs) are commonly used as evaluators in tasks (e.g., reward modeling, LLM-as-a-judge), where they act as proxies for human preferences or judgments. This leads to the need for meta-evaluation: evaluating the credibility of LLMs as evaluators. However, existing benchmarks primarily focus on English, offering limited insight into LLMs' effectiveness as evaluators in non-English contexts. To address this, we introduce MM-Eval, a multilingual meta-evaluation benchmark that covers 18 languages across six categories. MM-Eval evaluates various dimensions, including language-specific challenges like linguistics and language hallucinations. Evaluation results show that both proprietary and open-source language models have considerable room for improvement. Further analysis reveals a tendency for these models to assign middle-ground scores to low-resource languages. We publicly release our benchmark and code.

Large Language Models (LLMs) have demonstrated impressive performance on Natural Language Processing (NLP) tasks, such as Question Answering, Summarization, and Classification. The use of LLMs as evaluators, that can rank or score the output of other models (usually LLMs) has become increasingly popular, due to the limitations of current evaluation techniques including the lack of appropriate benchmarks, metrics, cost, and access to human annotators. While LLMs are capable of handling approximately 100 languages, the majority of languages beyond the top 20 lack systematic evaluation across various tasks, metrics, and benchmarks. This creates an urgent need to scale up multilingual evaluation to ensure a precise understanding of LLM performance across diverse languages. LLM-based evaluators seem like the perfect solution to this problem, as they do not require human annotators, human-created references, or benchmarks and can theoretically be used to evaluate any language covered by the LLM. In this paper, we investigate whether LLM-based evaluators can help scale up multilingual evaluation. Specifically, we calibrate LLM-based evaluation against 20k human judgments of five metrics across three text-generation tasks in eight languages. Our findings indicate that LLM-based evaluators may exhibit bias towards higher scores and should be used with caution and should always be calibrated with a dataset of native speaker judgments, particularly in low-resource and non-Latin script languages.

Large Language Models (LLMs) have demonstrated impressive performance across diverse domains, yet they still encounter challenges such as insufficient domain-specific knowledge, biases, and hallucinations. This underscores the need for robust evaluation methodologies to accurately assess LLM-based applications. Traditional evaluation methods, which rely on word overlap or text embeddings, are inadequate for capturing the nuanced semantic information necessary to evaluate dynamic, open-ended text generation. Recent research has explored leveraging LLMs to mimic human reasoning and decision-making processes for evaluation purposes known as LLM-as-a-judge framework. However, these existing frameworks have two significant limitations. First, they lack the flexibility to adapt to different text styles, including various answer and ground truth styles, thereby reducing their generalization performance. Second, the evaluation scores produced by these frameworks are often skewed and hard to interpret, showing a low correlation with human judgment. To address these challenges, we propose a novel dynamic multi-agent system that automatically designs personalized LLM judges for various natural language generation applications. This system iteratively refines evaluation prompts and balances the trade-off between the adaptive requirements of downstream tasks and the alignment with human perception. Our experimental results show that the proposed multi-agent LLM Judge framework not only enhances evaluation accuracy compared to existing methods but also produces evaluation scores that better align with human perception.

Speech processing Universal PERformance Benchmark (SUPERB) is a leaderboard to benchmark the performance of Self-Supervised Learning (SSL) models on various speech processing tasks. However, SUPERB largely considers English speech in its evaluation. This paper presents multilingual SUPERB (ML-SUPERB), covering 143 languages (ranging from high-resource to endangered), and considering both automatic speech recognition and language identification. Following the concept of SUPERB, ML-SUPERB utilizes frozen SSL features and employs a simple framework for multilingual tasks by learning a shallow downstream model. Similar to the SUPERB benchmark, we find speech SSL models can significantly improve performance compared to FBANK features. Furthermore, we find that multilingual models do not always perform better than their monolingual counterparts. We will release ML-SUPERB as a challenge with organized datasets and reproducible training scripts for future multilingual representation research.

Current Text-to-Speech models pose a multilingual challenge, where most of the models traditionally focus on English and European languages, thereby hurting the potential to provide access to information to many more people. To address this gap, we introduce MahaTTS-v2 a Multilingual Multi-speaker Text-To-Speech (TTS) system that has excellent multilingual expressive capabilities in Indic languages. The model has been trained on around 20K hours of data specifically focused on Indian languages. Our approach leverages Wav2Vec2.0 tokens for semantic extraction, and a Language Model (LM) for text-to-semantic modeling. Additionally, we have used a Conditional Flow Model (CFM) for semantics to melspectogram generation. The experimental results indicate the effectiveness of the proposed approach over other frameworks. Our code is available at https://github.com/dubverse-ai/MahaTTSv2

Task-oriented dialogue (TOD) systems are experiencing a revolution driven by Large Language Models (LLMs), yet the evaluation methodologies for these systems remain insufficient for their growing sophistication. While traditional automatic metrics effectively assessed earlier modular systems, they focus solely on the dialogue level and cannot detect critical intermediate errors that can arise during user-agent interactions. In this paper, we introduce TD-EVAL (Turn and Dialogue-level Evaluation), a two-step evaluation framework that unifies fine-grained turn-level analysis with holistic dialogue-level comparisons. At turn level, we evaluate each response along three TOD-specific dimensions: conversation cohesion, backend knowledge consistency, and policy compliance. Meanwhile, we design TOD Agent Arena that uses pairwise comparisons to provide a measure of dialogue-level quality. Through experiments on MultiWOZ 2.4 and {\tau}-Bench, we demonstrate that TD-EVAL effectively identifies the conversational errors that conventional metrics miss. Furthermore, TD-EVAL exhibits better alignment with human judgments than traditional and LLM-based metrics. These findings demonstrate that TD-EVAL introduces a new paradigm for TOD system evaluation, efficiently assessing both turn and system levels with a plug-and-play framework for future research.

LLM-as-a-Judge and reward models are widely used alternatives of multiple-choice questions or human annotators for large language model (LLM) evaluation. Their efficacy shines in evaluating long-form responses, serving a critical role as evaluators of leaderboards and as proxies to align LLMs via reinforcement learning. However, despite their popularity, their effectiveness outside of English remains largely unexplored. In this paper, we conduct a comprehensive analysis on automated evaluators, reporting key findings on their behavior in a non-English environment. First, we discover that English evaluation capabilities significantly influence language-specific capabilities, often more than the language proficiency itself, enabling evaluators trained in English to easily transfer their skills to other languages. Second, we identify critical shortcomings, where LLMs fail to detect and penalize errors, such as factual inaccuracies, cultural misrepresentations, and the presence of unwanted language. Finally, we release Kudge, the first non-English meta-evaluation dataset containing 5,012 human annotations in Korean.

User Simulators play a pivotal role in training and evaluating task-oriented dialogue systems. Traditional user simulators typically rely on human-engineered agendas, resulting in generated responses that often lack diversity and spontaneity. Although large language models (LLMs) exhibit a remarkable capacity for generating coherent and contextually appropriate utterances, they may fall short when tasked with generating responses that effectively guide users towards their goals, particularly in dialogues with intricate constraints and requirements. This paper introduces DuetSim, a novel framework designed to address the intricate demands of task-oriented dialogues by leveraging LLMs. DuetSim stands apart from conventional approaches by employing two LLMs in tandem: one dedicated to response generation and the other focused on verification. This dual LLM approach empowers DuetSim to produce responses that not only exhibit diversity but also demonstrate accuracy and are preferred by human users. We validate the efficacy of our method through extensive experiments conducted on the MultiWOZ dataset, highlighting improvements in response quality and correctness, largely attributed to the incorporation of the second LLM. Our code is accessible at: https://github.com/suntea233/DuetSim.

Whisper is a multitask and multilingual speech model covering 99 languages. It yields commendable automatic speech recognition (ASR) results in a subset of its covered languages, but the model still under-performs on a non-negligible number of under-represented languages, a problem exacerbated in smaller model versions. In this work, we propose DistilWhisper, an approach able to bridge the performance gap in ASR for these languages while retaining the advantages of multitask and multilingual capabilities. Our approach involves two key strategies: lightweight modular ASR fine-tuning of whisper-small using language-specific experts, and knowledge distillation from whisper-large-v2. This dual approach allows us to effectively boost ASR performance while keeping the robustness inherited from the multitask and multilingual pre-training. Results demonstrate that our approach is more effective than standard fine-tuning or LoRA adapters, boosting performance in the targeted languages for both in- and out-of-domain test sets, while introducing only a negligible parameter overhead at inference.

Providing dialogue agents with a profile representation can improve their consistency and coherence, leading to better conversations. However, current profile-based dialogue datasets for training such agents contain either explicit profile representations that are simple and dialogue-specific, or implicit representations that are difficult to collect. In this work, we propose a unified framework in which we bring together both standard and more sophisticated profile representations by creating a new resource where each dialogue is aligned with all possible speaker representations such as communication style, biographies, and personality. This framework allows to test several baselines built using generative language models with several profile configurations. The automatic evaluation shows that profile-based models have better generalisation capabilities than models trained on dialogues only, both in-domain and cross-domain settings. These results are consistent for fine-tuned models and instruction-based LLMs. Additionally, human evaluation demonstrates a clear preference for generations consistent with both profile and context. Finally, to account for possible privacy concerns, all experiments are done under two configurations: inter-character and intra-character. In the former, the LM stores the information about the character in its internal representation, while in the latter, the LM does not retain any personal information but uses it only at inference time.

In this work, we propose a joint system combining a talking face generation system with a text-to-speech system that can generate multilingual talking face videos from only the text input. Our system can synthesize natural multilingual speeches while maintaining the vocal identity of the speaker, as well as lip movements synchronized to the synthesized speech. We demonstrate the generalization capabilities of our system by selecting four languages (Korean, English, Japanese, and Chinese) each from a different language family. We also compare the outputs of our talking face generation model to outputs of a prior work that claims multilingual support. For our demo, we add a translation API to the preprocessing stage and present it in the form of a neural dubber so that users can utilize the multilingual property of our system more easily.

Language agents, i.e., LLM agents, progress rapidly and are increasingly deployed in production environments. This trend underscores the urgent need for rigorous and realistic evaluations. However, most existing benchmarks evaluate agents in simplified, idealized settings. They typically rely on pre-packaged tool interfaces, overlook critical steps, and assume inputs are clean and fully specified. Consequently, they understate the difficulty of real deployments, where uncertainty and noise are ubiquitous and agents must proactively explore the environment to uncover new tools. To bridge this gap, we present AgentGym2, a new evaluation framework with task instances grounded in real-world end-to-end working demands. Beyond reasoning and planning, it measures agents' ability to execute end-to-end procedures, discover tools via exploration, compose tools for unseen tasks, and remain robust to noisy and underspecified information. Experiments on 15 proprietary and open-source models show that even SOTA systems like Gemini and GPT-5 struggle on AgentGym2, revealing a substantial gap between the capability of current agents and the demands of real-world applications.

Achieving robust language technologies that can perform well across the world's many languages is a central goal of multilingual NLP. In this work, we take stock of and empirically analyse task performance disparities that exist between multilingual task-oriented dialogue (ToD) systems. We first define new quantitative measures of absolute and relative equivalence in system performance, capturing disparities across languages and within individual languages. Through a series of controlled experiments, we demonstrate that performance disparities depend on a number of factors: the nature of the ToD task at hand, the underlying pretrained language model, the target language, and the amount of ToD annotated data. We empirically prove the existence of the adaptation and intrinsic biases in current ToD systems: e.g., ToD systems trained for Arabic or Turkish using annotated ToD data fully parallel to English ToD data still exhibit diminished ToD task performance. Beyond providing a series of insights into the performance disparities of ToD systems in different languages, our analyses offer practical tips on how to approach ToD data collection and system development for new languages.

We propose UtterTune, a lightweight adaptation method that fine-tunes a multilingual text-to-speech (TTS) system based on a large language model (LLM) architecture, designed to enhance the controllability of pronunciation in a target language while preserving performance in others. While LLM architectures have enabled TTS models to achieve remarkable naturalness, accurately modeling grapheme-to-phoneme (G2P) mapping and prosody remains challenging, especially when the model omits an explicit G2P module and directly processes minimally encoded text (e.g., byte-pair encoding). UtterTune leverages low-rank adaptation to enable the control of segmental pronunciation and pitch accent at the phoneme level for Japanese speech, the target language in this paper, while maintaining naturalness and speaker similarity in a zero-shot setting. Objective and subjective evaluations confirm its effectiveness.

Real-time voice agents have moved from research prototypes to production deployments, yet the literature describing them is fragmented across three communities that rarely cite one another: speech foundation modelling, turn-taking psycholinguistics, and agentic evaluation. Architecture papers report latency, turn-taking papers report prediction accuracy, and agentic benchmarks report task success, so no single number describes whether a deployed agent is actually good. We address that gap with three evidence-based claims, each traceable to a corpus of 38 primary sources organised into an application-centric taxonomy of six categories. First, architecture choice is a deployment constraint rather than a settled verdict: a 2026 enterprise tutorial reports that no fully self-hostable end-to-end system yet meets production constraints, while a chunked cascade independently reaches state-of-the-art duplex behaviour, showing duplex behaviour is separable from duplex architecture. Second, evaluation has shifted decisively from component quality toward grounded outcomes, with recent benchmarks verifying backend state rather than trusting what the agent claims to have done. Third, the dyadic assumption in most models and benchmarks is breaking down: multiparty turn-taking and multi-speaker reasoning benchmarks show that deciding when not to speak, and reasoning about who may be told what, are first-class capabilities two-participant framings cannot measure. For each source we state the problem it targets, its mechanism, and its reported evidence, alongside the search strategy, inclusion criteria, and a verification step that caught a misattributed arXiv identifier in circulation. We propose TRG (Timing-Recovery-Grounded), a reporting standard characterising an agent by timing, post-disruption recovery, and state-verified outcome together, with a conditional fourth axis for multiparty deployments.

Speech foundation models trained with self-supervised learning produce generic speech representations that support a wide range of speech processing tasks. When further adapted with supervised learning, these models can achieve strong performance on specific downstream tasks. Recent post-training approaches, such as SAMU-XSLR and SONAR, align speech representations with utterance-level semantic representations, enabling effective multimodal (speech-text) and multilingual applications. While speech foundation models typically learn contextual embeddings at the acoustic frame level, these methods learn representations at the utterance level. In this work, we extend this paradigm to arbitrary utterance-level attributes and propose a unified post-training framework that enables a single speech foundation model to generate multiple types of utterance-level representations. We demonstrate the effectiveness of this approach by jointly learning semantic and speaker representations and evaluating them on multilingual speech retrieval and speaker recognition tasks.

Effective human-AI collaboration on complex reasoning tasks requires that users understand and interact with the model's process, not just receive an output. However, the monolithic text from methods like Chain-of-Thought (CoT) prevents this, as current interfaces lack real-time verbalization and robust user barge-in. We present AsyncVoice Agent, a system whose asynchronous architecture decouples a streaming LLM backend from a conversational voice frontend. This design allows narration and inference to run in parallel, empowering users to interrupt, query, and steer the model's reasoning process at any time. Objective benchmarks show this approach reduces interaction latency by more than 600x compared to monolithic baselines while ensuring high fidelity and competitive task accuracy. By enabling a two-way dialogue with a model's thought process, AsyncVoice Agent offers a new paradigm for building more effective, steerable, and trustworthy human-AI systems for high-stakes tasks.

Recent multi-modal Large Language Models (LLMs) such as GPT-4o have demonstrated strong capabilities of direct speech interaction. However, the lack of specialized and comprehensive benchmarks for end-to-end speech LLM evaluation hinders optimizing the user experience of Audio LLMs in real-world applications. Existing evaluation methods often adapt text-based benchmarks, overlooking speech's unique characteristics and challenges, including prosody, homophones, stuttering, and differing user expectations. Here, we present a novel approach to thoroughly evaluate LLMs in practical speech conversations. We systematically curate real-world chat data relevant to spoken scenarios, introduce diversity in speaker attributes and acoustic conditions, and augment the dataset with speech-specific phenomena. We further design a query-aware evaluation method to use customized evaluation checklists and prompts to enhance the accuracy of automatic evaluation. We conduct comprehensive testing and detailed analysis of various mainstream speech models, revealing significant differences in model performance across different speech scenarios. The use of query-aware evaluation further enables a finer-grained assessment under various speech-specific scenarios. Our benchmark can provide valuable insights for speech model development and evaluation.

The use of large language models (LLMs) for evaluating outputs is becoming an increasingly effective and scalable approach. However, it remains uncertain whether this capability extends beyond task-specific evaluations to more general assessments of text quality, particularly in multilingual contexts. In this study, we introduce, MTQ-Eval, a novel framework for multilingual text quality evaluation that learns from examples of both high- and low-quality texts, adjusting its internal representations. To develop MTQ-Eval, we first automatically generate text quality preference data and then use it to train open-source base LLMs to align with ratings of high- and low-quality text. Our comprehensive evaluation across 115 languages demonstrates the improved performance of the proposed model. Upon further analysis, we find that this enhanced evaluation capability also leads to notable improvements in downstream tasks.

End-to-end spoken language understanding (SLU) remains elusive even with current large pretrained language models on text and speech, especially in multilingual cases. Machine translation has been established as a powerful pretraining objective on text as it enables the model to capture high-level semantics of the input utterance and associations between different languages, which is desired for speech models that work on lower-level acoustic frames. Motivated particularly by the task of cross-lingual SLU, we demonstrate that the task of speech translation (ST) is a good means of pretraining speech models for end-to-end SLU on both intra- and cross-lingual scenarios. By introducing ST, our models reach higher performance over baselines on monolingual and multilingual intent classification as well as spoken question answering using SLURP, MINDS-14, and NMSQA benchmarks. To verify the effectiveness of our methods, we also create new benchmark datasets from both synthetic and real sources, for speech summarization and low-resource/zero-shot transfer from English to French or Spanish. We further show the value of preserving knowledge for the ST pretraining task for better downstream performance, possibly using Bayesian transfer regularizers.

With the rapid integration of advanced reasoning capabilities into spoken dialogue models, the field urgently demands benchmarks that transcend simple interactions to address real-world complexity. However, current evaluations predominantly adhere to text-generation standards, overlooking the unique audio-centric characteristics of paralinguistics and colloquialisms, alongside the cognitive depth required by modern agents. To bridge this gap, we introduce WavBench, a comprehensive benchmark designed to evaluate realistic conversational abilities where prior works fall short. Uniquely, WavBench establishes a tripartite framework: 1) Pro subset, designed to rigorously challenge reasoning-enhanced models with significantly increased difficulty; 2) Basic subset, defining a novel standard for spoken colloquialism that prioritizes "listenability" through natural vocabulary, linguistic fluency, and interactive rapport, rather than rigid written accuracy; and 3) Acoustic subset, covering explicit understanding, generation, and implicit dialogue to rigorously evaluate comprehensive paralinguistic capabilities within authentic real-world scenarios. Through evaluating five state-of-the-art models, WavBench offers critical insights into the intersection of complex problem-solving, colloquial delivery, and paralinguistic fidelity, guiding the evolution of robust spoken dialogue models. The benchmark dataset and evaluation toolkit are available at https://naruto-2024.github.io/wavbench.github.io/.

Training dialog policies for speech-based virtual assistants requires a plethora of conversational data. The data collection phase is often expensive and time consuming due to human involvement. To address this issue, a common solution is to build user simulators for data generation. For the successful deployment of the trained policies into real world domains, it is vital that the user simulator mimics realistic conditions. In particular, speech-based assistants are heavily affected by automatic speech recognition and language understanding errors, hence the user simulator should be able to simulate similar errors. In this paper, we review the existing error simulation methods that induce errors at audio, phoneme, text, or semantic level; and conduct detailed comparisons between the audio-level and text-level methods. In the process, we improve the existing text-level method by introducing confidence score prediction and out-of-vocabulary word mapping. We also explore the impact of audio-level and text-level methods on learning a simple clarification dialog policy to recover from errors to provide insight on future improvement for both approaches.

The rapid development of large language models (LLMs) has brought significant attention to speech models, particularly recent progress in speech2speech protocols supporting speech input and output. However, the existing benchmarks adopt automatic text-based evaluators for evaluating the instruction following ability of these models lack consideration for paralinguistic information in both speech understanding and generation. To address these issues, we introduce S2S-Arena, a novel arena-style S2S benchmark that evaluates instruction-following capabilities with paralinguistic information in both speech-in and speech-out across real-world tasks. We design 154 samples that fused TTS and live recordings in four domains with 21 tasks and manually evaluate existing popular speech models in an arena-style manner. The experimental results show that: (1) in addition to the superior performance of GPT-4o, the speech model of cascaded ASR, LLM, and TTS outperforms the jointly trained model after text-speech alignment in speech2speech protocols; (2) considering paralinguistic information, the knowledgeability of the speech model mainly depends on the LLM backbone, and the multilingual support of that is limited by the speech module; (3) excellent speech models can already understand the paralinguistic information in speech input, but generating appropriate audio with paralinguistic information is still a challenge.

Generative speech technologies are progressing rapidly, but evaluating the perceptual quality of synthetic speech remains a core challenge. Existing methods typically rely on scalar scores or binary decisions, which lack interpretability and generalization across tasks and languages. We present SpeechLLM-as-Judges, a new paradigm for enabling large language models (LLMs) to conduct structured and explanation-based speech quality evaluation. To support this direction, we introduce SpeechEval, a large-scale dataset containing 32,207 multilingual speech clips and 128,754 annotations spanning four tasks: quality assessment, pairwise comparison, improvement suggestion, and deepfake detection. Based on this resource, we develop SQ-LLM, a speech-quality-aware LLM trained with chain-of-thought reasoning and reward optimization to improve capability. Experimental results show that SQ-LLM delivers strong performance across tasks and languages, revealing the potential of this paradigm for advancing speech quality evaluation. Relevant resources will be open-sourced.

Approaching Speech-to-Text and Automatic Speech Recognition problems in low-resource languages is notoriously challenging due to the scarcity of validated datasets and the diversity of dialects. Arabic, Russian, and Portuguese exemplify these difficulties, being low-resource languages due to the many dialects of these languages across different continents worldwide. Moreover, the variety of accents and pronunciations of such languages complicate ASR models' success. With the increasing popularity of Deep Learning and Transformers, acoustic models like the renowned Wav2Vec2 have achieved superior performance in the Speech Recognition field compared to state-of-the-art approaches. However, despite Wav2Vec2's improved efficiency over traditional methods, its performance significantly declines for under-represented languages, even though it requires significantly less labeled data. This paper introduces an end-to-end framework that enhances ASR systems fine-tuned on Wav2Vec2 through data augmentation techniques. To validate our framework's effectiveness, we conducted a detailed experimental evaluation using three datasets from Mozilla's Common Voice project in Arabic, Russian, and Portuguese. Additionally, the framework presented in this paper demonstrates robustness to different diacritics. Ultimately, our approach outperforms two previous baseline models, which are the pre-trained Wav2Vec2 and the well-known Whisper ASR model, resulting in an average relative improvement of 33.9\% in Word Error Rate and a 53.2\% relative improvement in Character Error Rate.

Large Language Models (LLMs) have recently garnered significant attention, primarily for their capabilities in text-based interactions. However, natural human interaction often relies on speech, necessitating a shift towards voice-based models. A straightforward approach to achieve this involves a pipeline of ``Automatic Speech Recognition (ASR) + LLM + Text-to-Speech (TTS)", where input speech is transcribed to text, processed by an LLM, and then converted back to speech. Despite being straightforward, this method suffers from inherent limitations, such as information loss during modality conversion and error accumulation across the three stages. To address these issues, Speech Language Models (SpeechLMs) -- end-to-end models that generate speech without converting from text -- have emerged as a promising alternative. This survey paper provides the first comprehensive overview of recent methodologies for constructing SpeechLMs, detailing the key components of their architecture and the various training recipes integral to their development. Additionally, we systematically survey the various capabilities of SpeechLMs, categorize the evaluation metrics for SpeechLMs, and discuss the challenges and future research directions in this rapidly evolving field.

Neural text-to-speech (TTS) has achieved human-like synthetic speech for single-speaker, single-language synthesis. Multilingual TTS systems are limited to resource-rich languages due to the lack of large paired text and studio-quality audio data. In most cases, TTS systems are built using a single speaker's voice. However, there is growing interest in developing systems that can synthesize voices for new speakers using only a few seconds of their speech. This paper presents ZMM-TTS, a multilingual and multispeaker framework utilizing quantized latent speech representations from a large-scale, pre-trained, self-supervised model. Our paper is the first to incorporate the representations from text-based and speech-based self-supervised learning models into multilingual speech synthesis tasks. We conducted comprehensive subjective and objective evaluations through a series of experiments. Our model has been proven effective in terms of speech naturalness and similarity for both seen and unseen speakers in six high-resource languages. We also tested the efficiency of our method on two hypothetical low-resource languages. The results are promising, indicating that our proposed approach can synthesize audio that is intelligible and has a high degree of similarity to the target speaker's voice, even without any training data for the new, unseen language.

Task-oriented dialogue research has mainly focused on a few popular languages like English and Chinese, due to the high dataset creation cost for a new language. To reduce the cost, we apply manual editing to automatically translated data. We create a new multilingual benchmark, X-RiSAWOZ, by translating the Chinese RiSAWOZ to 4 languages: English, French, Hindi, Korean; and a code-mixed English-Hindi language. X-RiSAWOZ has more than 18,000 human-verified dialogue utterances for each language, and unlike most multilingual prior work, is an end-to-end dataset for building fully-functioning agents. The many difficulties we encountered in creating X-RiSAWOZ led us to develop a toolset to accelerate the post-editing of a new language dataset after translation. This toolset improves machine translation with a hybrid entity alignment technique that combines neural with dictionary-based methods, along with many automated and semi-automated validation checks. We establish strong baselines for X-RiSAWOZ by training dialogue agents in the zero- and few-shot settings where limited gold data is available in the target language. Our results suggest that our translation and post-editing methodology and toolset can be used to create new high-quality multilingual dialogue agents cost-effectively. Our dataset, code, and toolkit are released open-source.

We introduce an approach to evaluate language model (LM) agency using negotiation games. This approach better reflects real-world use cases and addresses some of the shortcomings of alternative LM benchmarks. Negotiation games enable us to study multi-turn, and cross-model interactions, modulate complexity, and side-step accidental evaluation data leakage. We use our approach to test six widely used and publicly accessible LMs, evaluating performance and alignment in both self-play and cross-play settings. Noteworthy findings include: (i) only closed-source models tested here were able to complete these tasks; (ii) cooperative bargaining games proved to be most challenging to the models; and (iii) even the most powerful models sometimes "lose" to weaker opponents

We present Sparrow, an information-seeking dialogue agent trained to be more helpful, correct, and harmless compared to prompted language model baselines. We use reinforcement learning from human feedback to train our models with two new additions to help human raters judge agent behaviour. First, to make our agent more helpful and harmless, we break down the requirements for good dialogue into natural language rules the agent should follow, and ask raters about each rule separately. We demonstrate that this breakdown enables us to collect more targeted human judgements of agent behaviour and allows for more efficient rule-conditional reward models. Second, our agent provides evidence from sources supporting factual claims when collecting preference judgements over model statements. For factual questions, evidence provided by Sparrow supports the sampled response 78% of the time. Sparrow is preferred more often than baselines while being more resilient to adversarial probing by humans, violating our rules only 8% of the time when probed. Finally, we conduct extensive analyses showing that though our model learns to follow our rules it can exhibit distributional biases.

Building on the success of large language models (LLMs), recent advancements such as GPT-4o have enabled real-time speech interactions through LLM-based voice assistants, offering a significantly improved user experience compared to traditional text-based interactions. However, the absence of benchmarks designed to evaluate these speech interaction capabilities has hindered progress of LLM-based voice assistants development. Current evaluations focus primarily on automatic speech recognition (ASR) or general knowledge evaluation with clean speeches, neglecting the more intricate, real-world scenarios that involve diverse speaker characteristics, environmental and content factors. To address this, we introduce VoiceBench, the first benchmark designed to provide a multi-faceted evaluation of LLM-based voice assistants. VoiceBench also includes both real and synthetic spoken instructions that incorporate the above three key real-world variations. Extensive experiments reveal the limitations of current LLM-based voice assistant models and offer valuable insights for future research and development in this field.

Expanding the language coverage of speech technology has the potential to improve access to information for many more people. However, current speech technology is restricted to about one hundred languages which is a small fraction of the over 7,000 languages spoken around the world. The Massively Multilingual Speech (MMS) project increases the number of supported languages by 10-40x, depending on the task. The main ingredients are a new dataset based on readings of publicly available religious texts and effectively leveraging self-supervised learning. We built pre-trained wav2vec 2.0 models covering 1,406 languages, a single multilingual automatic speech recognition model for 1,107 languages, speech synthesis models for the same number of languages, as well as a language identification model for 4,017 languages. Experiments show that our multilingual speech recognition model more than halves the word error rate of Whisper on 54 languages of the FLEURS benchmark while being trained on a small fraction of the labeled data.

Large Language Models (LLMs) are becoming increasingly smart and autonomous, targeting real-world pragmatic missions beyond traditional NLP tasks. As a result, there has been an urgent need to evaluate LLMs as agents on challenging tasks in interactive environments. We present AgentBench, a multi-dimensional evolving benchmark that currently consists of 8 distinct environments to assess LLM-as-Agent's reasoning and decision-making abilities in a multi-turn open-ended generation setting. Our extensive test over 25 LLMs (including APIs and open-sourced models) shows that, while top commercial LLMs present a strong ability of acting as agents in complex environments, there is a significant disparity in performance between them and open-sourced competitors. It also serves as a component of an ongoing project with wider coverage and deeper consideration towards systematic LLM evaluation. Datasets, environments, and an integrated evaluation package for AgentBench are released at https://github.com/THUDM/AgentBench

Audio-aware large language models (ALLMs) can understand the textual and non-textual information in the audio input. In this paper, we explore using ALLMs as an automatic judge to assess the speaking styles of speeches. We use ALLM judges to evaluate the speeches generated by SLMs on two tasks: voice style instruction following and role-playing. The speaking style we consider includes emotion, volume, speaking pace, word emphasis, pitch control, and non-verbal elements. We use four spoken language models (SLMs) to complete the two tasks and use humans and ALLMs to judge the SLMs' responses. We compare two ALLM judges, GPT-4o-audio and Gemini-2.5-pro, with human evaluation results and show that the agreement between Gemini and human judges is comparable to the agreement between human evaluators. These promising results show that ALLMs can be used as a judge to evaluate SLMs. Our results also reveal that current SLMs, even GPT-4o-audio, still have room for improvement in controlling the speaking style and generating natural dialogues.

Agents are predominantly evaluated and optimized via task success metrics, which are coarse, rely on manual design from experts, and fail to reward intermediate emergent behaviors. We propose AutoLibra, a framework for agent evaluation, that transforms open-ended human feedback, e.g., "If you find that the button is disabled, don't click it again", or "This agent has too much autonomy to decide what to do on its own", into metrics for evaluating fine-grained behaviors in agent trajectories. AutoLibra accomplishes this by grounding feedback to an agent's behavior, clustering similar positive and negative behaviors, and creating concrete metrics with clear definitions and concrete examples, which can be used for prompting LLM-as-a-Judge as evaluators. We further propose two meta-metrics to evaluate the alignment of a set of (induced) metrics with open feedback: "coverage" and "redundancy". Through optimizing these meta-metrics, we experimentally demonstrate AutoLibra's ability to induce more concrete agent evaluation metrics than the ones proposed in previous agent evaluation benchmarks and discover new metrics to analyze agents. We also present two applications of AutoLibra in agent improvement: First, we show that AutoLibra-induced metrics serve as better prompt-engineering targets than the task success rate on a wide range of text game tasks, improving agent performance over baseline by a mean of 20%. Second, we show that AutoLibra can iteratively select high-quality fine-tuning data for web navigation agents. Our results suggest that AutoLibra is a powerful task-agnostic tool for evaluating and improving language agents.

Recent studies in speech-driven 3D talking head generation have achieved convincing results in verbal articulations. However, generating accurate lip-syncs degrades when applied to input speech in other languages, possibly due to the lack of datasets covering a broad spectrum of facial movements across languages. In this work, we introduce a novel task to generate 3D talking heads from speeches of diverse languages. We collect a new multilingual 2D video dataset comprising over 420 hours of talking videos in 20 languages. With our proposed dataset, we present a multilingually enhanced model that incorporates language-specific style embeddings, enabling it to capture the unique mouth movements associated with each language. Additionally, we present a metric for assessing lip-sync accuracy in multilingual settings. We demonstrate that training a 3D talking head model with our proposed dataset significantly enhances its multilingual performance. Codes and datasets are available at https://multi-talk.github.io/.