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Apr 8

CUE-R: Beyond the Final Answer in Retrieval-Augmented Generation

As language models shift from single-shot answer generation toward multi-step reasoning that retrieves and consumes evidence mid-inference, evaluating the role of individual retrieved items becomes more important. Existing RAG evaluation typically targets final-answer quality, citation faithfulness, or answer-level attribution, but none of these directly targets the intervention-based, per-evidence-item utility view we study here. We introduce CUE-R, a lightweight intervention-based framework for measuring per-evidence-item operational utility in single-shot RAG using shallow observable retrieval-use traces. CUE-R perturbs individual evidence items via REMOVE, REPLACE, and DUPLICATE operators, then measures changes along three utility axes (correctness, proxy-based grounding faithfulness, and confidence error) plus a trace-divergence signal. We also outline an operational evidence-role taxonomy for interpreting intervention outcomes. Experiments on HotpotQA and 2WikiMultihopQA with Qwen-3 8B and GPT-5.2 reveal a consistent pattern: REMOVE and REPLACE substantially harm correctness and grounding while producing large trace shifts, whereas DUPLICATE is often answer-redundant yet not fully behaviorally neutral. A zero-retrieval control confirms that these effects arise from degradation of meaningful retrieval. A two-support ablation further shows that multi-hop evidence items can interact non-additively: removing both supports harms performance far more than either single removal. Our results suggest that answer-only evaluation misses important evidence effects and that intervention-based utility analysis is a practical complement for RAG evaluation.

  • 2 authors
·
Apr 6

Quo Vadis: Hybrid Machine Learning Meta-Model based on Contextual and Behavioral Malware Representations

We propose a hybrid machine learning architecture that simultaneously employs multiple deep learning models analyzing contextual and behavioral characteristics of Windows portable executable, producing a final prediction based on a decision from the meta-model. The detection heuristic in contemporary machine learning Windows malware classifiers is typically based on the static properties of the sample since dynamic analysis through virtualization is challenging for vast quantities of samples. To surpass this limitation, we employ a Windows kernel emulation that allows the acquisition of behavioral patterns across large corpora with minimal temporal and computational costs. We partner with a security vendor for a collection of more than 100k int-the-wild samples that resemble the contemporary threat landscape, containing raw PE files and filepaths of applications at the moment of execution. The acquired dataset is at least ten folds larger than reported in related works on behavioral malware analysis. Files in the training dataset are labeled by a professional threat intelligence team, utilizing manual and automated reverse engineering tools. We estimate the hybrid classifier's operational utility by collecting an out-of-sample test set three months later from the acquisition of the training set. We report an improved detection rate, above the capabilities of the current state-of-the-art model, especially under low false-positive requirements. Additionally, we uncover a meta-model's ability to identify malicious activity in validation and test sets even if none of the individual models express enough confidence to mark the sample as malevolent. We conclude that the meta-model can learn patterns typical to malicious samples from representation combinations produced by different analysis techniques. We publicly release pre-trained models and anonymized dataset of emulation reports.

  • 1 authors
·
Aug 20, 2022

Operational machine learning for remote spectroscopic detection of CH$_{4}$ point sources

Mitigating anthropogenic methane sources is one the most cost-effective levers to slow down global warming. While satellite-based imaging spectrometers, such as EMIT, PRISMA, and EnMAP, can detect these point sources, current methane retrieval methods based on matched filters still produce a high number of false detections requiring laborious manual verification. This paper describes the operational deployment of a machine learning system for detecting methane emissions within the Methane Alert and Response System (MARS) of the United Nations Environment Programme's International Methane Emissions Observatory. We created the largest and most diverse global dataset of annotated methane plumes from three imaging spectrometer missions and quantitatively compared different deep learning model configurations. Focusing on the requirements for operational deployment, we extended prior evaluation methodologies from small tiled datasets to full granule evaluation. This revealed that deep learning models still produce a large number of false detections, a problem we address with model ensembling, which reduced false detections by over 74%. Deployed in the MARS pipeline, our system processes scenes and proposes plumes to analysts, accelerating the detection and analysis process. During seven months of operational deployment, it facilitated the verification of 1,351 distinct methane leaks, resulting in 479 stakeholder notifications. We further demonstrate the model's utility in verifying mitigation success through case studies in Libya, Argentina, Oman, and Azerbaijan. Our work represents a critical step towards a global AI-assisted methane leak detection system, which is required to process the dramatically higher data volumes expected from new and current imaging spectrometers.

  • 8 authors
·
Nov 10, 2025

CXMArena: Unified Dataset to benchmark performance in realistic CXM Scenarios

Large Language Models (LLMs) hold immense potential for revolutionizing Customer Experience Management (CXM), particularly in contact center operations. However, evaluating their practical utility in complex operational environments is hindered by data scarcity (due to privacy concerns) and the limitations of current benchmarks. Existing benchmarks often lack realism, failing to incorporate deep knowledge base (KB) integration, real-world noise, or critical operational tasks beyond conversational fluency. To bridge this gap, we introduce CXMArena, a novel, large-scale synthetic benchmark dataset specifically designed for evaluating AI in operational CXM contexts. Given the diversity in possible contact center features, we have developed a scalable LLM-powered pipeline that simulates the brand's CXM entities that form the foundation of our datasets-such as knowledge articles including product specifications, issue taxonomies, and contact center conversations. The entities closely represent real-world distribution because of controlled noise injection (informed by domain experts) and rigorous automated validation. Building on this, we release CXMArena, which provides dedicated benchmarks targeting five important operational tasks: Knowledge Base Refinement, Intent Prediction, Agent Quality Adherence, Article Search, and Multi-turn RAG with Integrated Tools. Our baseline experiments underscore the benchmark's difficulty: even state of the art embedding and generation models achieve only 68% accuracy on article search, while standard embedding methods yield a low F1 score of 0.3 for knowledge base refinement, highlighting significant challenges for current models necessitating complex pipelines and solutions over conventional techniques.

  • 3 authors
·
May 14, 2025

Towards a Universal Vibration Analysis Dataset: A Framework for Transfer Learning in Predictive Maintenance and Structural Health Monitoring

ImageNet has become a reputable resource for transfer learning, allowing the development of efficient ML models with reduced training time and data requirements. However, vibration analysis in predictive maintenance, structural health monitoring, and fault diagnosis, lacks a comparable large-scale, annotated dataset to facilitate similar advancements. To address this, a dataset framework is proposed that begins with bearing vibration data as an initial step towards creating a universal dataset for vibration-based spectrogram analysis for all machinery. The initial framework includes a collection of bearing vibration signals from various publicly available datasets. To demonstrate the advantages of this framework, experiments were conducted using a deep learning architecture, showing improvements in model performance when pre-trained on bearing vibration data and fine-tuned on a smaller, domain-specific dataset. These findings highlight the potential to parallel the success of ImageNet in visual computing but for vibration analysis. For future work, this research will include a broader range of vibration signals from multiple types of machinery, emphasizing spectrogram-based representations of the data. Each sample will be labeled according to machinery type, operational status, and the presence or type of faults, ensuring its utility for supervised and unsupervised learning tasks. Additionally, a framework for data preprocessing, feature extraction, and model training specific to vibration data will be developed. This framework will standardize methodologies across the research community, allowing for collaboration and accelerating progress in predictive maintenance, structural health monitoring, and related fields. By mirroring the success of ImageNet in visual computing, this dataset has the potential to improve the development of intelligent systems in industrial applications.

  • 8 authors
·
Apr 15, 2025

ORMind: A Cognitive-Inspired End-to-End Reasoning Framework for Operations Research

Operations research (OR) is widely deployed to solve critical decision-making problems with complex objectives and constraints, impacting manufacturing, logistics, finance, and healthcare outcomes. While Large Language Models (LLMs) have shown promising results in various domains, their practical application in industry-relevant operations research (OR) problems presents significant challenges and opportunities. Preliminary industrial applications of LLMs for operations research face two critical deployment challenges: 1) Self-correction focuses on code syntax rather than mathematical accuracy, causing costly errors; 2) Complex expert selection creates unpredictable workflows that reduce transparency and increase maintenance costs, making them impractical for time-sensitive business applications. To address these business limitations, we introduce ORMind, a cognitive-inspired framework that enhances optimization through counterfactual reasoning. Our approach emulates human cognition, implementing an end-to-end workflow that systematically transforms requirements into mathematical models and executable solver code. It is currently being tested internally in Lenovo's AI Assistant, with plans to enhance optimization capabilities for both business and consumer customers. Experiments demonstrate that ORMind outperforms existing methods, achieving a 9.5\% improvement on the NL4Opt dataset and a 14.6\% improvement on the ComplexOR dataset.

  • 7 authors
·
Jun 2, 2025