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Feb 2

The ParlaSent-BCS dataset of sentiment-annotated parliamentary debates from Bosnia-Herzegovina, Croatia, and Serbia

Expression of sentiment in parliamentary debates is deemed to be significantly different from that on social media or in product reviews. This paper adds to an emerging body of research on parliamentary debates with a dataset of sentences annotated for detection sentiment polarity in political discourse. We sample the sentences for annotation from the proceedings of three Southeast European parliaments: Croatia, Bosnia-Herzegovina, and Serbia. A six-level schema is applied to the data with the aim of training a classification model for the detection of sentiment in parliamentary proceedings. Krippendorff's alpha measuring the inter-annotator agreement ranges from 0.6 for the six-level annotation schema to 0.75 for the three-level schema and 0.83 for the two-level schema. Our initial experiments on the dataset show that transformer models perform significantly better than those using a simpler architecture. Furthermore, regardless of the similarity of the three languages, we observe differences in performance across different languages. Performing parliament-specific training and evaluation shows that the main reason for the differing performance between parliaments seems to be the different complexity of the automatic classification task, which is not observable in annotator performance. Language distance does not seem to play any role neither in annotator nor in automatic classification performance. We release the dataset and the best-performing model under permissive licences.

  • 3 authors
·
Jun 2, 2022

TrustJudge: Inconsistencies of LLM-as-a-Judge and How to Alleviate Them

The adoption of Large Language Models (LLMs) as automated evaluators (LLM-as-a-judge) has revealed critical inconsistencies in current evaluation frameworks. We identify two fundamental types of inconsistencies: (1) Score-Comparison Inconsistency, where lower-rated responses outperform higher-scored ones in pairwise comparisons, and (2) Pairwise Transitivity Inconsistency, manifested through circular preference chains (A>B>C>A) and equivalence contradictions (A=B=C\neq A). We argue that these issues come from information loss in discrete rating systems and ambiguous tie judgments during pairwise evaluation. We propose TrustJudge, a probabilistic framework that addresses these limitations through two key innovations: 1) distribution-sensitive scoring that computes continuous expectations from discrete rating probabilities, preserving information entropy for more precise scoring, and 2) likelihood-aware aggregation that resolves transitivity violations using bidirectional preference probabilities or perplexity. We also formalize the theoretical limitations of current LLM-as-a-judge frameworks and demonstrate how TrustJudge's components overcome them. When evaluated with Llama-3.1-70B-Instruct as judge using our dataset, TrustJudge reduces Score-Comparison inconsistency by 8.43% (from 23.32% to 14.89%) and Pairwise Transitivity inconsistency by 10.82% (from 15.22% to 4.40%), while maintaining higher evaluation accuracy. Our work provides the first systematic analysis of evaluation framework inconsistencies in LLM-as-a-judge paradigms, offering both theoretical insights and practical solutions for reliable automated assessment. The framework demonstrates consistent improvements across various model architectures and scales, enabling more trustworthy LLM evaluation without requiring additional training or human annotations. The codes can be found at https://github.com/TrustJudge/TrustJudge.

  • 14 authors
·
Sep 25, 2025 2

Detecting Machine-Generated Texts by Multi-Population Aware Optimization for Maximum Mean Discrepancy

Large language models (LLMs) such as ChatGPT have exhibited remarkable performance in generating human-like texts. However, machine-generated texts (MGTs) may carry critical risks, such as plagiarism issues, misleading information, or hallucination issues. Therefore, it is very urgent and important to detect MGTs in many situations. Unfortunately, it is challenging to distinguish MGTs and human-written texts because the distributional discrepancy between them is often very subtle due to the remarkable performance of LLMs. In this paper, we seek to exploit maximum mean discrepancy (MMD) to address this issue in the sense that MMD can well identify distributional discrepancies. However, directly training a detector with MMD using diverse MGTs will incur a significantly increased variance of MMD since MGTs may contain multiple text populations due to various LLMs. This will severely impair MMD's ability to measure the difference between two samples. To tackle this, we propose a novel multi-population aware optimization method for MMD called MMD-MP, which can avoid variance increases and thus improve the stability to measure the distributional discrepancy. Relying on MMD-MP, we develop two methods for paragraph-based and sentence-based detection, respectively. Extensive experiments on various LLMs, \eg, GPT2 and ChatGPT, show superior detection performance of our MMD-MP. The source code is available at https://github.com/ZSHsh98/MMD-MP.

  • 6 authors
·
Feb 25, 2024

A Semi-supervised Approach for a Better Translation of Sentiment in Dialectical Arabic UGT

In the online world, Machine Translation (MT) systems are extensively used to translate User-Generated Text (UGT) such as reviews, tweets, and social media posts, where the main message is often the author's positive or negative attitude towards the topic of the text. However, MT systems still lack accuracy in some low-resource languages and sometimes make critical translation errors that completely flip the sentiment polarity of the target word or phrase and hence delivers a wrong affect message. This is particularly noticeable in texts that do not follow common lexico-grammatical standards such as the dialectical Arabic (DA) used on online platforms. In this research, we aim to improve the translation of sentiment in UGT written in the dialectical versions of the Arabic language to English. Given the scarcity of gold-standard parallel data for DA-EN in the UGT domain, we introduce a semi-supervised approach that exploits both monolingual and parallel data for training an NMT system initialised by a cross-lingual language model trained with supervised and unsupervised modeling objectives. We assess the accuracy of sentiment translation by our proposed system through a numerical 'sentiment-closeness' measure as well as human evaluation. We will show that our semi-supervised MT system can significantly help with correcting sentiment errors detected in the online translation of dialectical Arabic UGT.

  • 4 authors
·
Oct 21, 2022

Exploring Cross-Cultural Differences in English Hate Speech Annotations: From Dataset Construction to Analysis

Warning: this paper contains content that may be offensive or upsetting. Most hate speech datasets neglect the cultural diversity within a single language, resulting in a critical shortcoming in hate speech detection. To address this, we introduce CREHate, a CRoss-cultural English Hate speech dataset. To construct CREHate, we follow a two-step procedure: 1) cultural post collection and 2) cross-cultural annotation. We sample posts from the SBIC dataset, which predominantly represents North America, and collect posts from four geographically diverse English-speaking countries (Australia, United Kingdom, Singapore, and South Africa) using culturally hateful keywords we retrieve from our survey. Annotations are collected from the four countries plus the United States to establish representative labels for each country. Our analysis highlights statistically significant disparities across countries in hate speech annotations. Only 56.2% of the posts in CREHate achieve consensus among all countries, with the highest pairwise label difference rate of 26%. Qualitative analysis shows that label disagreement occurs mostly due to different interpretations of sarcasm and the personal bias of annotators on divisive topics. Lastly, we evaluate large language models (LLMs) under a zero-shot setting and show that current LLMs tend to show higher accuracies on Anglosphere country labels in CREHate. Our dataset and codes are available at: https://github.com/nlee0212/CREHate

  • 7 authors
·
Aug 31, 2023

Evaluate Bias without Manual Test Sets: A Concept Representation Perspective for LLMs

Bias in Large Language Models (LLMs) significantly undermines their reliability and fairness. We focus on a common form of bias: when two reference concepts in the model's concept space, such as sentiment polarities (e.g., "positive" and "negative"), are asymmetrically correlated with a third, target concept, such as a reviewing aspect, the model exhibits unintended bias. For instance, the understanding of "food" should not skew toward any particular sentiment. Existing bias evaluation methods assess behavioral differences of LLMs by constructing labeled data for different social groups and measuring model responses across them, a process that requires substantial human effort and captures only a limited set of social concepts. To overcome these limitations, we propose BiasLens, a test-set-free bias analysis framework based on the structure of the model's vector space. BiasLens combines Concept Activation Vectors (CAVs) with Sparse Autoencoders (SAEs) to extract interpretable concept representations, and quantifies bias by measuring the variation in representational similarity between the target concept and each of the reference concepts. Even without labeled data, BiasLens shows strong agreement with traditional bias evaluation metrics (Spearman correlation r > 0.85). Moreover, BiasLens reveals forms of bias that are difficult to detect using existing methods. For example, in simulated clinical scenarios, a patient's insurance status can cause the LLM to produce biased diagnostic assessments. Overall, BiasLens offers a scalable, interpretable, and efficient paradigm for bias discovery, paving the way for improving fairness and transparency in LLMs.

  • 9 authors
·
May 21, 2025 2

MUGC: Machine Generated versus User Generated Content Detection

As advanced modern systems like deep neural networks (DNNs) and generative AI continue to enhance their capabilities in producing convincing and realistic content, the need to distinguish between user-generated and machine generated content is becoming increasingly evident. In this research, we undertake a comparative evaluation of eight traditional machine-learning algorithms to distinguish between machine-generated and human-generated data across three diverse datasets: Poems, Abstracts, and Essays. Our results indicate that traditional methods demonstrate a high level of accuracy in identifying machine-generated data, reflecting the documented effectiveness of popular pre-trained models like RoBERT. We note that machine-generated texts tend to be shorter and exhibit less word variety compared to human-generated content. While specific domain-related keywords commonly utilized by humans, albeit disregarded by current LLMs (Large Language Models), may contribute to this high detection accuracy, we show that deeper word representations like word2vec can capture subtle semantic variances. Furthermore, readability, bias, moral, and affect comparisons reveal a discernible contrast between machine-generated and human generated content. There are variations in expression styles and potentially underlying biases in the data sources (human and machine-generated). This study provides valuable insights into the advancing capacities and challenges associated with machine-generated content across various domains.

  • 6 authors
·
Mar 28, 2024

Rephrase and Respond: Let Large Language Models Ask Better Questions for Themselves

Misunderstandings arise not only in interpersonal communication but also between humans and Large Language Models (LLMs). Such discrepancies can make LLMs interpret seemingly unambiguous questions in unexpected ways, yielding incorrect responses. While it is widely acknowledged that the quality of a prompt, such as a question, significantly impacts the quality of the response provided by LLMs, a systematic method for crafting questions that LLMs can better comprehend is still underdeveloped. In this paper, we present a method named `Rephrase and Respond' (RaR), which allows LLMs to rephrase and expand questions posed by humans and provide responses in a single prompt. This approach serves as a simple yet effective prompting method for improving performance. We also introduce a two-step variant of RaR, where a rephrasing LLM first rephrases the question and then passes the original and rephrased questions together to a different responding LLM. This facilitates the effective utilization of rephrased questions generated by one LLM with another. Our experiments demonstrate that our methods significantly improve the performance of different models across a wide range to tasks. We further provide a comprehensive comparison between RaR and the popular Chain-of-Thought (CoT) methods, both theoretically and empirically. We show that RaR is complementary to CoT and can be combined with CoT to achieve even better performance. Our work not only contributes to enhancing LLM performance efficiently and effectively but also sheds light on a fair evaluation of LLM capabilities. Data and codes are available at https://github.com/uclaml/Rephrase-and-Respond.

  • 4 authors
·
Nov 7, 2023

One vs. Many: Comprehending Accurate Information from Multiple Erroneous and Inconsistent AI Generations

As Large Language Models (LLMs) are nondeterministic, the same input can generate different outputs, some of which may be incorrect or hallucinated. If run again, the LLM may correct itself and produce the correct answer. Unfortunately, most LLM-powered systems resort to single results which, correct or not, users accept. Having the LLM produce multiple outputs may help identify disagreements or alternatives. However, it is not obvious how the user will interpret conflicts or inconsistencies. To this end, we investigate how users perceive the AI model and comprehend the generated information when they receive multiple, potentially inconsistent, outputs. Through a preliminary study, we identified five types of output inconsistencies. Based on these categories, we conducted a study (N=252) in which participants were given one or more LLM-generated passages to an information-seeking question. We found that inconsistency within multiple LLM-generated outputs lowered the participants' perceived AI capacity, while also increasing their comprehension of the given information. Specifically, we observed that this positive effect of inconsistencies was most significant for participants who read two passages, compared to those who read three. Based on these findings, we present design implications that, instead of regarding LLM output inconsistencies as a drawback, we can reveal the potential inconsistencies to transparently indicate the limitations of these models and promote critical LLM usage.

  • 7 authors
·
May 9, 2024

Exposing Text-Image Inconsistency Using Diffusion Models

In the battle against widespread online misinformation, a growing problem is text-image inconsistency, where images are misleadingly paired with texts with different intent or meaning. Existing classification-based methods for text-image inconsistency can identify contextual inconsistencies but fail to provide explainable justifications for their decisions that humans can understand. Although more nuanced, human evaluation is impractical at scale and susceptible to errors. To address these limitations, this study introduces D-TIIL (Diffusion-based Text-Image Inconsistency Localization), which employs text-to-image diffusion models to localize semantic inconsistencies in text and image pairs. These models, trained on large-scale datasets act as ``omniscient" agents that filter out irrelevant information and incorporate background knowledge to identify inconsistencies. In addition, D-TIIL uses text embeddings and modified image regions to visualize these inconsistencies. To evaluate D-TIIL's efficacy, we introduce a new TIIL dataset containing 14K consistent and inconsistent text-image pairs. Unlike existing datasets, TIIL enables assessment at the level of individual words and image regions and is carefully designed to represent various inconsistencies. D-TIIL offers a scalable and evidence-based approach to identifying and localizing text-image inconsistency, providing a robust framework for future research combating misinformation.

  • 6 authors
·
Apr 27, 2024

CC30k: A Citation Contexts Dataset for Reproducibility-Oriented Sentiment Analysis

Sentiments about the reproducibility of cited papers in downstream literature offer community perspectives and have shown as a promising signal of the actual reproducibility of published findings. To train effective models to effectively predict reproducibility-oriented sentiments and further systematically study their correlation with reproducibility, we introduce the CC30k dataset, comprising a total of 30,734 citation contexts in machine learning papers. Each citation context is labeled with one of three reproducibility-oriented sentiment labels: Positive, Negative, or Neutral, reflecting the cited paper's perceived reproducibility or replicability. Of these, 25,829 are labeled through crowdsourcing, supplemented with negatives generated through a controlled pipeline to counter the scarcity of negative labels. Unlike traditional sentiment analysis datasets, CC30k focuses on reproducibility-oriented sentiments, addressing a research gap in resources for computational reproducibility studies. The dataset was created through a pipeline that includes robust data cleansing, careful crowd selection, and thorough validation. The resulting dataset achieves a labeling accuracy of 94%. We then demonstrated that the performance of three large language models significantly improves on the reproducibility-oriented sentiment classification after fine-tuning using our dataset. The dataset lays the foundation for large-scale assessments of the reproducibility of machine learning papers. The CC30k dataset and the Jupyter notebooks used to produce and analyze the dataset are publicly available at https://github.com/lamps-lab/CC30k .

  • 3 authors
·
Nov 10, 2025 2

Improving Classifier Training Efficiency for Automatic Cyberbullying Detection with Feature Density

We study the effectiveness of Feature Density (FD) using different linguistically-backed feature preprocessing methods in order to estimate dataset complexity, which in turn is used to comparatively estimate the potential performance of machine learning (ML) classifiers prior to any training. We hypothesise that estimating dataset complexity allows for the reduction of the number of required experiments iterations. This way we can optimize the resource-intensive training of ML models which is becoming a serious issue due to the increases in available dataset sizes and the ever rising popularity of models based on Deep Neural Networks (DNN). The problem of constantly increasing needs for more powerful computational resources is also affecting the environment due to alarmingly-growing amount of CO2 emissions caused by training of large-scale ML models. The research was conducted on multiple datasets, including popular datasets, such as Yelp business review dataset used for training typical sentiment analysis models, as well as more recent datasets trying to tackle the problem of cyberbullying, which, being a serious social problem, is also a much more sophisticated problem form the point of view of linguistic representation. We use cyberbullying datasets collected for multiple languages, namely English, Japanese and Polish. The difference in linguistic complexity of datasets allows us to additionally discuss the efficacy of linguistically-backed word preprocessing.

  • 6 authors
·
Nov 2, 2021

Revealing Fine-Grained Values and Opinions in Large Language Models

Uncovering latent values and opinions in large language models (LLMs) can help identify biases and mitigate potential harm. Recently, this has been approached by presenting LLMs with survey questions and quantifying their stances towards morally and politically charged statements. However, the stances generated by LLMs can vary greatly depending on how they are prompted, and there are many ways to argue for or against a given position. In this work, we propose to address this by analysing a large and robust dataset of 156k LLM responses to the 62 propositions of the Political Compass Test (PCT) generated by 6 LLMs using 420 prompt variations. We perform coarse-grained analysis of their generated stances and fine-grained analysis of the plain text justifications for those stances. For fine-grained analysis, we propose to identify tropes in the responses: semantically similar phrases that are recurrent and consistent across different prompts, revealing patterns in the text that a given LLM is prone to produce. We find that demographic features added to prompts significantly affect outcomes on the PCT, reflecting bias, as well as disparities between the results of tests when eliciting closed-form vs. open domain responses. Additionally, patterns in the plain text rationales via tropes show that similar justifications are repeatedly generated across models and prompts even with disparate stances.

  • 6 authors
·
Jun 27, 2024 1

Neural models for Factual Inconsistency Classification with Explanations

Factual consistency is one of the most important requirements when editing high quality documents. It is extremely important for automatic text generation systems like summarization, question answering, dialog modeling, and language modeling. Still, automated factual inconsistency detection is rather under-studied. Existing work has focused on (a) finding fake news keeping a knowledge base in context, or (b) detecting broad contradiction (as part of natural language inference literature). However, there has been no work on detecting and explaining types of factual inconsistencies in text, without any knowledge base in context. In this paper, we leverage existing work in linguistics to formally define five types of factual inconsistencies. Based on this categorization, we contribute a novel dataset, FICLE (Factual Inconsistency CLassification with Explanation), with ~8K samples where each sample consists of two sentences (claim and context) annotated with type and span of inconsistency. When the inconsistency relates to an entity type, it is labeled as well at two levels (coarse and fine-grained). Further, we leverage this dataset to train a pipeline of four neural models to predict inconsistency type with explanations, given a (claim, context) sentence pair. Explanations include inconsistent claim fact triple, inconsistent context span, inconsistent claim component, coarse and fine-grained inconsistent entity types. The proposed system first predicts inconsistent spans from claim and context; and then uses them to predict inconsistency types and inconsistent entity types (when inconsistency is due to entities). We experiment with multiple Transformer-based natural language classification as well as generative models, and find that DeBERTa performs the best. Our proposed methods provide a weighted F1 of ~87% for inconsistency type classification across the five classes.

  • 7 authors
·
Jun 15, 2023

Disagreement as a way to study misinformation and its effects

Misinformation - false or misleading information - is considered a significant societal concern due to its associated "misinformation effects," such as political polarization, erosion of trust in institutions, problematic behavior, and public health challenges. However, the prevailing concept is misaligned with what is studied. While misinformation focuses on instances of information about factual matters, the broad spectrum of effects often manifests at a societal level and is shaped by a wide range of interdependent factors such as identity, values, opinions, epistemologies, and disagreements. Unsurprisingly, misinformation effects can occur without the prevalence of misinformation, and misinformation does not necessarily increase the effects studied. Here, we propose using disagreement - conflicting attitudes and beliefs between individuals and communities - as a way to study misinformation effects because it addresses the identified conceptual limitations of misinformation. Furthermore, unlike misinformation, disagreement does not require researchers to determine whether a given information is false or misleading. Thus, it can be studied and, more importantly, measured without the need to make a normative judgment about a given information, even when the specific topic is entirely removed, as we show in a longitudinal disagreement measurement. We demonstrate that disagreement, as a holistic concept, provides better explanations for the occurrence of misinformation effects, enhances precision in developing appropriate interventions, and offers a promising approach for evaluating them through quantification. Finally, we show how disagreement addresses current misinformation research questions and conclude with recommendations for research practice.

  • 2 authors
·
Aug 15, 2024

SOUL: Towards Sentiment and Opinion Understanding of Language

Sentiment analysis is a well-established natural language processing task, with sentiment polarity classification being one of its most popular and representative tasks. However, despite the success of pre-trained language models in this area, they often fall short of capturing the broader complexities of sentiment analysis. To address this issue, we propose a new task called Sentiment and Opinion Understanding of Language (SOUL). SOUL aims to evaluate sentiment understanding through two subtasks: Review Comprehension (RC) and Justification Generation (JG). RC seeks to validate statements that focus on subjective information based on a review text, while JG requires models to provide explanations for their sentiment predictions. To enable comprehensive evaluation, we annotate a new dataset comprising 15,028 statements from 3,638 reviews. Experimental results indicate that SOUL is a challenging task for both small and large language models, with a performance gap of up to 27% when compared to human performance. Furthermore, evaluations conducted with both human experts and GPT-4 highlight the limitations of the small language model in generating reasoning-based justifications. These findings underscore the challenging nature of the SOUL task for existing models, emphasizing the need for further advancements in sentiment analysis to address its complexities. The new dataset and code are available at https://github.com/DAMO-NLP-SG/SOUL.

  • 4 authors
·
Oct 27, 2023

Good Debt or Bad Debt: Detecting Semantic Orientations in Economic Texts

The use of robo-readers to analyze news texts is an emerging technology trend in computational finance. In recent research, a substantial effort has been invested to develop sophisticated financial polarity-lexicons that can be used to investigate how financial sentiments relate to future company performance. However, based on experience from other fields, where sentiment analysis is commonly applied, it is well-known that the overall semantic orientation of a sentence may differ from the prior polarity of individual words. The objective of this article is to investigate how semantic orientations can be better detected in financial and economic news by accommodating the overall phrase-structure information and domain-specific use of language. Our three main contributions are: (1) establishment of a human-annotated finance phrase-bank, which can be used as benchmark for training and evaluating alternative models; (2) presentation of a technique to enhance financial lexicons with attributes that help to identify expected direction of events that affect overall sentiment; (3) development of a linearized phrase-structure model for detecting contextual semantic orientations in financial and economic news texts. The relevance of the newly added lexicon features and the benefit of using the proposed learning-algorithm are demonstrated in a comparative study against previously used general sentiment models as well as the popular word frequency models used in recent financial studies. The proposed framework is parsimonious and avoids the explosion in feature-space caused by the use of conventional n-gram features.

  • 5 authors
·
Jul 19, 2013

Topo Goes Political: TDA-Based Controversy Detection in Imbalanced Reddit Political Data

The detection of controversial content in political discussions on the Internet is a critical challenge in maintaining healthy digital discourse. Unlike much of the existing literature that relies on synthetically balanced data, our work preserves the natural distribution of controversial and non-controversial posts. This real-world imbalance highlights a core challenge that needs to be addressed for practical deployment. Our study re-evaluates well-established methods for detecting controversial content. We curate our own dataset focusing on the Indian political context that preserves the natural distribution of controversial content, with only 12.9% of the posts in our dataset being controversial. This disparity reflects the true imbalance in real-world political discussions and highlights a critical limitation in the existing evaluation methods. Benchmarking on datasets that model data imbalance is vital for ensuring real-world applicability. Thus, in this work, (i) we release our dataset, with an emphasis on class imbalance, that focuses on the Indian political context, (ii) we evaluate existing methods from this domain on this dataset and demonstrate their limitations in the imbalanced setting, (iii) we introduce an intuitive metric to measure a model's robustness to class imbalance, (iv) we also incorporate ideas from the domain of Topological Data Analysis, specifically Persistent Homology, to curate features that provide richer representations of the data. Furthermore, we benchmark models trained with topological features against established baselines.

  • 7 authors
·
Mar 5, 2025

A Labelled Dataset for Sentiment Analysis of Videos on YouTube, TikTok, and Other Sources about the 2024 Outbreak of Measles

The work of this paper presents a dataset that contains the data of 4011 videos about the ongoing outbreak of measles published on 264 websites on the internet between January 1, 2024, and May 31, 2024. The dataset is available at https://dx.doi.org/10.21227/40s8-xf63. These websites primarily include YouTube and TikTok, which account for 48.6% and 15.2% of the videos, respectively. The remainder of the websites include Instagram and Facebook as well as the websites of various global and local news organizations. For each of these videos, the URL of the video, title of the post, description of the post, and the date of publication of the video are presented as separate attributes in the dataset. After developing this dataset, sentiment analysis (using VADER), subjectivity analysis (using TextBlob), and fine-grain sentiment analysis (using DistilRoBERTa-base) of the video titles and video descriptions were performed. This included classifying each video title and video description into (i) one of the sentiment classes i.e. positive, negative, or neutral, (ii) one of the subjectivity classes i.e. highly opinionated, neutral opinionated, or least opinionated, and (iii) one of the fine-grain sentiment classes i.e. fear, surprise, joy, sadness, anger, disgust, or neutral. These results are presented as separate attributes in the dataset for the training and testing of machine learning algorithms for performing sentiment analysis or subjectivity analysis in this field as well as for other applications. Finally, this paper also presents a list of open research questions that may be investigated using this dataset.

  • 7 authors
·
Jun 11, 2024

BanglishRev: A Large-Scale Bangla-English and Code-mixed Dataset of Product Reviews in E-Commerce

This work presents the BanglishRev Dataset, the largest e-commerce product review dataset to date for reviews written in Bengali, English, a mixture of both and Banglish, Bengali words written with English alphabets. The dataset comprises of 1.74 million written reviews from 3.2 million ratings information collected from a total of 128k products being sold in online e-commerce platforms targeting the Bengali population. It includes an extensive array of related metadata for each of the reviews including the rating given by the reviewer, date the review was posted and date of purchase, number of likes, dislikes, response from the seller, images associated with the review etc. With sentiment analysis being the most prominent usage of review datasets, experimentation with a binary sentiment analysis model with the review rating serving as an indicator of positive or negative sentiment was conducted to evaluate the effectiveness of the large amount of data presented in BanglishRev for sentiment analysis tasks. A BanglishBERT model is trained on the data from BanglishRev with reviews being considered labeled positive if the rating is greater than 3 and negative if the rating is less than or equal to 3. The model is evaluated by being testing against a previously published manually annotated dataset for e-commerce reviews written in a mixture of Bangla, English and Banglish. The experimental model achieved an exceptional accuracy of 94\% and F1 score of 0.94, demonstrating the dataset's efficacy for sentiment analysis. Some of the intriguing patterns and observations seen within the dataset and future research directions where the dataset can be utilized is also discussed and explored. The dataset can be accessed through https://huggingface.co/datasets/BanglishRev/bangla-english-and-code-mixed-ecommerce-review-dataset.

  • 4 authors
·
Dec 17, 2024

RoBERTa-BiLSTM: A Context-Aware Hybrid Model for Sentiment Analysis

Effectively analyzing the comments to uncover latent intentions holds immense value in making strategic decisions across various domains. However, several challenges hinder the process of sentiment analysis including the lexical diversity exhibited in comments, the presence of long dependencies within the text, encountering unknown symbols and words, and dealing with imbalanced datasets. Moreover, existing sentiment analysis tasks mostly leveraged sequential models to encode the long dependent texts and it requires longer execution time as it processes the text sequentially. In contrast, the Transformer requires less execution time due to its parallel processing nature. In this work, we introduce a novel hybrid deep learning model, RoBERTa-BiLSTM, which combines the Robustly Optimized BERT Pretraining Approach (RoBERTa) with Bidirectional Long Short-Term Memory (BiLSTM) networks. RoBERTa is utilized to generate meaningful word embedding vectors, while BiLSTM effectively captures the contextual semantics of long-dependent texts. The RoBERTa-BiLSTM hybrid model leverages the strengths of both sequential and Transformer models to enhance performance in sentiment analysis. We conducted experiments using datasets from IMDb, Twitter US Airline, and Sentiment140 to evaluate the proposed model against existing state-of-the-art methods. Our experimental findings demonstrate that the RoBERTa-BiLSTM model surpasses baseline models (e.g., BERT, RoBERTa-base, RoBERTa-GRU, and RoBERTa-LSTM), achieving accuracies of 80.74%, 92.36%, and 82.25% on the Twitter US Airline, IMDb, and Sentiment140 datasets, respectively. Additionally, the model achieves F1-scores of 80.73%, 92.35%, and 82.25% on the same datasets, respectively.

  • 4 authors
·
Jun 1, 2024