Daily Papers

Existing benchmarks and training pipelines for industrial intelligent customer service (ICS) remain misaligned with real-world dialogue requirements, overemphasizing verifiable task success while under-measuring subjective service quality and realistic failure modes, leaving a gap between offline gains and deployable dialogue behavior. We close this gap with a benchmark-to-optimization loop: we first introduce OlaBench, an ICS benchmark spanning retrieval-augmented generation, workflow-based systems, and agentic settings, which evaluates service capability, safety, and latency sensitivity; moreover, motivated by OlaBench results showing state-of-the-art LLMs still fall short, we propose OlaMind, which distills reusable reasoning patterns and service strategies from expert dialogues and applies rubric-aware staged exploration--exploitation reinforcement learning to improve model capability. OlaMind surpasses GPT-5.2 and Gemini 3 Pro on OlaBench (78.72 vs. 70.58/70.84) and, in online A/B tests, delivers an average +23.67% issue resolution and -6.6% human transfer rate versus the baseline, bridging offline gains to deployment. Together, OlaBench and OlaMind advance ICS systems toward more anthropomorphic, professional, and reliable deployment.

As AI Agents based on Large Language Models (LLMs) have shown potential in practical applications across various fields, how to quickly deploy an AI agent and how to conveniently expand the application scenario of AI agents has become a challenge. Previous studies mainly focused on implementing all the reasoning capabilities of AI agents within a single LLM, which often makes the model more complex and also reduces the extensibility of AI agent functionality. In this paper, we propose CACA Agent (Capability Collaboration based AI Agent), using an open architecture inspired by service computing. CACA Agent integrates a set of collaborative capabilities to implement AI Agents, not only reducing the dependence on a single LLM, but also enhancing the extensibility of both the planning abilities and the tools available to AI agents. Utilizing the proposed system, we present a demo to illustrate the operation and the application scenario extension of CACA Agent.

Large Language Models (LLMs) deployed in agentic environments must exercise multiple capabilities across different task instances, where a capability is performing one or more actions in a trajectory that are necessary for successfully solving a subset of tasks in the environment. Many existing approaches either rely on synthetic training data that is not targeted to the model's actual capability deficits in the target environment or train directly on the target environment, where the model needs to implicitly learn the capabilities across tasks. We introduce TRACE (Turning Recurrent Agent failures into Capability-targeted training Environments), an end-to-end system for environment-specific agent self-improvement. TRACE contrasts successful and failed trajectories to automatically identify lacking capabilities, synthesizes a targeted training environment for each that rewards whether the capability was exercised, and trains a LoRA adapter via RL on each synthetic environment, routing to the relevant adapter at inference. Empirically, TRACE generalizes across different environments, improving over the base agent by +14.1 points on τ^2-bench (customer service) and +7 perfect scores on ToolSandbox (tool use), outperforming the strongest baseline by +7.4 points and +4 perfect scores, respectively. Given the same number of rollouts, TRACE scales more efficiently than baselines, outperforming GRPO and GEPA by +9.2 and +7.4 points on τ^2-bench.

Large language model (LLM) agents are increasingly deployed to automate productivity tasks (e.g., email, scheduling, document management), but evaluating them on live services is risky due to potentially irreversible changes. Existing benchmarks rely on simplified environments and fail to capture realistic, stateful, multi-service workflows. We introduce ClawsBench, a benchmark for evaluating and improving LLM agents in realistic productivity settings. It includes five high-fidelity mock services (Gmail, Slack, Google Calendar, Google Docs, Google Drive) with full state management and deterministic snapshot/restore, along with 44 structured tasks covering single-service, cross-service, and safety-critical scenarios. We decompose agent scaffolding into two independent levers (domain skills that inject API knowledge via progressive disclosure, and a meta prompt that coordinates behavior across services) and vary both to measure their separate and combined effects. Experiments across 6 models, 4 agent harnesses, and 33 conditions show that with full scaffolding, agents achieve task success rates of 39-64% but exhibit unsafe action rates of 7-33%. On OpenClaw, the top five models fall within a 10 percentage-point band on task success (53-63%), with unsafe action rates from 7% to 23% and no consistent ordering between the two metrics. We identify eight recurring patterns of unsafe behavior, including multi-step sandbox escalation and silent contract modification.

Large reasoning models (LRMs) extend large language models with explicit multi-step reasoning traces, but this capability introduces a new class of prompt-induced inference-time denial-of-service (PI-DoS) attacks that exploit the high computational cost of reasoning. We first formalize inference cost for LRMs and define PI-DoS, then prove that any practical PI-DoS attack should satisfy three properties: (1) a high amplification ratio, where each query induces a disproportionately long reasoning trace relative to its own length; (ii) stealthiness, in which prompts and responses remain on the natural language manifold and evade distribution shift detectors; and (iii) optimizability, in which the attack supports efficient optimization without being slowed by its own success. Under this framework, we present ReasoningBomb, a reinforcement-learning-based PI-DoS framework that is guided by a constant-time surrogate reward and trains a large reasoning-model attacker to generate short natural prompts that drive victim LRMs into pathologically long and often effectively non-terminating reasoning. Across seven open-source models (including LLMs and LRMs) and three commercial LRMs, ReasoningBomb induces 18,759 completion tokens on average and 19,263 reasoning tokens on average across reasoning models. It outperforms the the runner-up baseline by 35% in completion tokens and 38% in reasoning tokens, while inducing 6-7x more tokens than benign queries and achieving 286.7x input-to-output amplification ratio averaged across all samples. Additionally, our method achieves 99.8% bypass rate on input-based detection, 98.7% on output-based detection, and 98.4% against strict dual-stage joint detection.

Online inference is becoming a key service product for many businesses, deployed in cloud platforms to meet customer demands. Despite their revenue-generation capability, these services need to operate under tight Quality-of-Service (QoS) and cost budget constraints. This paper introduces KAIROS, a novel runtime framework that maximizes the query throughput while meeting QoS target and a cost budget. KAIROS designs and implements novel techniques to build a pool of heterogeneous compute hardware without online exploration overhead, and distribute inference queries optimally at runtime. Our evaluation using industry-grade deep learning (DL) models shows that KAIROS yields up to 2X the throughput of an optimal homogeneous solution, and outperforms state-of-the-art schemes by up to 70%, despite advantageous implementations of the competing schemes to ignore their exploration overhead.

Reinforcement learning (RL) has become a pivotal technology in the post-training phase of large language models (LLMs). Traditional task-colocated RL frameworks suffer from significant scalability bottlenecks, while task-separated RL frameworks face challenges in complex dataflows and the corresponding resource idling and workload imbalance. Moreover, most existing frameworks are tightly coupled with LLM training or inference engines, making it difficult to support custom-designed engines. To address these challenges, we propose AsyncFlow, an asynchronous streaming RL framework for efficient post-training. Specifically, we introduce a distributed data storage and transfer module that provides a unified data management and fine-grained scheduling capability in a fully streamed manner. This architecture inherently facilitates automated pipeline overlapping among RL tasks and dynamic load balancing. Moreover, we propose a producer-consumer-based asynchronous workflow engineered to minimize computational idleness by strategically deferring parameter update process within staleness thresholds. Finally, the core capability of AsynFlow is architecturally decoupled from underlying training and inference engines and encapsulated by service-oriented user interfaces, offering a modular and customizable user experience. Extensive experiments demonstrate an average of 1.59 throughput improvement compared with state-of-the-art baseline. The presented architecture in this work provides actionable insights for next-generation RL training system designs.

Coordinating the motion between lower and upper limbs and aligning limb control with perception are substantial challenges in robotics, particularly in dynamic environments. To this end, we introduce an approach for enabling legged mobile manipulators to play badminton, a task that requires precise coordination of perception, locomotion, and arm swinging. We propose a unified reinforcement learning-based control policy for whole-body visuomotor skills involving all degrees of freedom to achieve effective shuttlecock tracking and striking. This policy is informed by a perception noise model that utilizes real-world camera data, allowing for consistent perception error levels between simulation and deployment and encouraging learned active perception behaviors. Our method includes a shuttlecock prediction model, constrained reinforcement learning for robust motion control, and integrated system identification techniques to enhance deployment readiness. Extensive experimental results in a variety of environments validate the robot's capability to predict shuttlecock trajectories, navigate the service area effectively, and execute precise strikes against human players, demonstrating the feasibility of using legged mobile manipulators in complex and dynamic sports scenarios.

Proactive dialogue systems aim to empower chatbots with the capability of leading conversations towards specific targets, thereby enhancing user engagement and service autonomy. Existing systems typically target pre-defined keywords or entities, neglecting user attributes and preferences implicit in dialogue history, hindering the development of long-term user intimacy. To address these challenges, we take a radical step towards building a more human-like conversational agent by integrating proactive dialogue systems with long-term memory into a unified framework. Specifically, we define a novel task named Memory-aware Proactive Dialogue (MapDia). By decomposing the task, we then propose an automatic data construction method and create the first Chinese Memory-aware Proactive Dataset (ChMapData). Furthermore, we introduce a joint framework based on Retrieval Augmented Generation (RAG), featuring three modules: Topic Summarization, Topic Retrieval, and Proactive Topic-shifting Detection and Generation, designed to steer dialogues towards relevant historical topics at the right time. The effectiveness of our dataset and models is validated through both automatic and human evaluations. We release the open-source framework and dataset at https://github.com/FrontierLabs/MapDia.

This paper identifies and analyzes a novel vulnerability class in Model Context Protocol (MCP) based agent systems. The attack chain describes and demonstrates how benign, individually authorized tasks can be orchestrated to produce harmful emergent behaviors. Through systematic analysis using the MITRE ATLAS framework, we demonstrate how 95 agents tested with access to multiple services-including browser automation, financial analysis, location tracking, and code deployment-can chain legitimate operations into sophisticated attack sequences that extend beyond the security boundaries of any individual service. These red team exercises survey whether current MCP architectures lack cross-domain security measures necessary to detect or prevent a large category of compositional attacks. We present empirical evidence of specific attack chains that achieve targeted harm through service orchestration, including data exfiltration, financial manipulation, and infrastructure compromise. These findings reveal that the fundamental security assumption of service isolation fails when agents can coordinate actions across multiple domains, creating an exponential attack surface that grows with each additional capability. This research provides a barebones experimental framework that evaluate not whether agents can complete MCP benchmark tasks, but what happens when they complete them too well and optimize across multiple services in ways that violate human expectations and safety constraints. We propose three concrete experimental directions using the existing MCP benchmark suite.

The widespread adoption of cloud-based proprietary large language models (LLMs) has introduced significant challenges, including operational dependencies, privacy concerns, and the necessity of continuous internet connectivity. In this work, we introduce an LLMOps pipeline, "LlamaDuo", for the seamless migration of knowledge and abilities from service-oriented LLMs to smaller, locally manageable models. This pipeline is crucial for ensuring service continuity in the presence of operational failures, strict privacy policies, or offline requirements. Our LlamaDuo involves fine-tuning a small language model against the service LLM using a synthetic dataset generated by the latter. If the performance of the fine-tuned model falls short of expectations, it is enhanced by further fine-tuning with additional similar data created by the service LLM. This iterative process guarantees that the smaller model can eventually match or even surpass the service LLM's capabilities in specific downstream tasks, offering a practical and scalable solution for managing AI deployments in constrained environments. Extensive experiments with leading edge LLMs are conducted to demonstrate the effectiveness, adaptability, and affordability of LlamaDuo across various downstream tasks. Our pipeline implementation is available at https://github.com/deep-diver/llamaduo.

Quality of Service (QoS) is an important metric to measure the performance of network services. Nowadays, it is widely used in mobile edge environments to evaluate the quality of service when mobile devices request services from edge servers. QoS usually involves multiple dimensions, such as bandwidth, latency, jitter, and data packet loss rate. However, most existing QoS datasets, such as the common WS-Dream dataset, focus mainly on static QoS metrics of network services and ignore dynamic attributes such as time and geographic location. This means they should have detailed the mobile device's location at the time of the service request or the chronological order in which the request was made. However, these dynamic attributes are crucial for understanding and predicting the actual performance of network services, as QoS performance typically fluctuates with time and geographic location. To this end, we propose a novel dataset that accurately records temporal and geographic location information on quality of service during the collection process, aiming to provide more accurate and reliable data to support future QoS prediction in mobile edge environments.