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Aug 12

RideGym: A Standardized Interface for Real-World Large-Scale Ride-Sharing System

Ride-sharing has become an essential component of modern urban transportation and has attracted significant attention across computer science, transportation, and management science. While the field spans a broad range of problems, such as driver relocation, dynamic pricing, and vehicle charging or fueling dispatch, the core challenge remains order assignment and trip bundling, which directly affect urban traffic efficiency and carbon emissions. Despite its importance, existing simulation platforms are typically tailored to specific operational studies or tightly coupled to a particular dispatch algorithm, and rarely expose a standardized, learning-friendly interface. As a result, most researchers still build customized environments from scratch, raising serious concerns about reproducibility and fair comparison, and incurring substantial redundant effort. To address this gap, we present RideGym, the first open-source, standardized Gym-style interface tailored to MARL-based order dispatch in real-world ride-sharing systems. By fully decoupling the environment from the dispatch algorithm, RideGym enables diverse learning-based and model-based methods to be developed and compared under identical, fully specified conditions. It supports efficient, large-scale city-level simulations on real road networks, and offers flexible configurations for vehicle attributes, order specifications, and automatic shortest-path routing. We validate RideGym by reproducing several baselines, and demonstrate its high efficiency, with a one-hour simulation involving thousands of vehicles and tens of thousands of orders completed within one minute across all methods. Moreover, we reveal that the choice of exploration noise can significantly affect both the performance and the relative ranking of MARL solutions, an aspect often overlooked in prior work.

  • 3 authors
·
Jul 10

TourPlanner: A Competitive Consensus Framework with Constraint-Gated Reinforcement Learning for Travel Planning

Travel planning is a sophisticated decision-making process that requires synthesizing multifaceted information to construct itineraries. However, existing travel planning approaches face several challenges: (1) Pruning candidate points of interest (POIs) while maintaining a high recall rate; (2) A single reasoning path restricts the exploration capability within the feasible solution space for travel planning; (3) Simultaneously optimizing hard constraints and soft constraints remains a significant difficulty. To address these challenges, we propose TourPlanner, a comprehensive framework featuring multi-path reasoning and constraint-gated reinforcement learning. Specifically, we first introduce a Personalized Recall and Spatial Optimization (PReSO) workflow to construct spatially-aware candidate POIs' set. Subsequently, we propose Competitive consensus Chain-of-Thought (CCoT), a multi-path reasoning paradigm that improves the ability of exploring the feasible solution space. To further refine the plan, we integrate a sigmoid-based gating mechanism into the reinforcement learning stage, which dynamically prioritizes soft-constraint satisfaction only after hard constraints are met. Experimental results on travel planning benchmarks demonstrate that TourPlanner achieves state-of-the-art performance, significantly surpassing existing methods in both feasibility and user-preference alignment.

  • 8 authors
·
Jan 8 3

GroupTravelBench: Benchmarking LLM Agents on Multi-Person Travel Planning

Travel planning is a realistic task for evaluating the planning and tool-use abilities of LLM agents. However, existing benchmarks typically assume only a single user, thereby avoiding one of the most challenging aspects of real-world scenarios: an agent's ability to identify and resolve conflicts among multiple users. To address this gap, we introduce GroupTravelBench, the first benchmark for multi-user, multi-turn travel planning. Based on real user profiles, POI data, and ticket price data, we synthesize 650 tasks and divide them into three difficulty levels. Beyond standard abilities in single-user itinerary planning, such as multi-step reasoning and tool use, our benchmark further evaluates three key capabilities required for travel agents: (i) elicitation -- proactively engaging in multi-turn dialogue to gather preferences from each user; (ii) coordination -- resolving conflicts among users through compromise or subgrouping strategies; and (iii) planning -- searching for travel plans that maximize overall group utility while maintaining fairness and feasibility. To simulate real-world conversational itinerary planning while enabling reliable tool use and offline evaluation, we build an interactive sandbox environment with cached real-world tool data. We evaluate a wide range of LLMs and find that even frontier models still show substantial weaknesses in preference coverage and group fairness. GroupTravelBench provides a practical and reproducible benchmark for advancing research on LLM agents for real-world travel planning.

  • 6 authors
·
May 23

IntTravel: A Real-World Dataset and Generative Framework for Integrated Multi-Task Travel Recommendation

Next Point of Interest (POI) recommendation is essential for modern mobility and location-based services. To provide a smooth user experience, models must understand several components of a journey holistically: "when to depart", "how to travel", "where to go", and "what needs arise via the route". However, current research is limited by fragmented datasets that focus merely on next POI recommendation ("where to go"), neglecting the departure time, travel mode, and situational requirements along the journey. Furthermore, the limited scale of these datasets impedes accurate evaluation of performance. To bridge this gap, we introduce IntTravel, the first large-scale public dataset for integrated travel recommendation, including 4.1 billion interactions from 163 million users with 7.3 million POIs. Built upon this dataset, we introduce an end-to-end, decoder-only generative framework for multi-task recommendation. It incorporates information preservation, selection, and factorization to balance task collaboration with specialized differentiation, yielding substantial performance gains. The framework's generalizability is highlighted by its state-of-the-art performance across both IntTravel dataset and an additional non-travel benchmark. IntTravel has been successfully deployed on Amap serving hundreds of millions of users, leading to a 1.09% increase in CTR. IntTravel is available at https://github.com/AMAP-ML/IntTravel.

  • 7 authors
·
Feb 12

TravelBench: A Broader Real-World Benchmark for Multi-Turn and Tool-Using Travel Planning

Travel planning is a natural real-world task to test large language models (LLMs) planning and tool-use abilities. Although prior work has studied LLM performance on travel planning, existing settings still differ from real-world needs, mainly due to limited domain coverage, insufficient modeling of users' implicit preferences in multi-turn conversations, and a lack of clear evaluation of agents' capability boundaries. To mitigate these gaps, we propose TravelBench, a benchmark for fully real-world travel planning. We collect user queries, user profile and tools from real scenarios, and construct three subtasks-Single-Turn, Multi-Turn, and Unsolvable-to evaluate agent's three core capabilities in real settings: (1) solving problems autonomously, (2) interacting with users over multiple turns to refine requirements, and (3) recognizing the limits of own abilities. To enable stable tool invocation and reproducible evaluation, we cache real tool-call results and build a sandbox environment that integrates ten travel-related tools. Agents can combine these tools to solve most practical travel planning problems, and our systematic verification demonstrates the stability of the proposed benchmark. We further evaluate multiple LLMs on TravelBench and conduct an in-depth analysis of their behaviors and performance. TravelBench provides a practical and reproducible evaluation benchmark to advance research on LLM agents for travel planning.\footnote{Our code and data will be available after internal review.

  • 7 authors
·
Dec 27, 2025

Triple-BERT: Do We Really Need MARL for Order Dispatch on Ride-Sharing Platforms?

On-demand ride-sharing platforms, such as Uber and Lyft, face the intricate real-time challenge of bundling and matching passengers-each with distinct origins and destinations-to available vehicles, all while navigating significant system uncertainties. Due to the extensive observation space arising from the large number of drivers and orders, order dispatching, though fundamentally a centralized task, is often addressed using Multi-Agent Reinforcement Learning (MARL). However, independent MARL methods fail to capture global information and exhibit poor cooperation among workers, while Centralized Training Decentralized Execution (CTDE) MARL methods suffer from the curse of dimensionality. To overcome these challenges, we propose Triple-BERT, a centralized Single Agent Reinforcement Learning (MARL) method designed specifically for large-scale order dispatching on ride-sharing platforms. Built on a variant TD3, our approach addresses the vast action space through an action decomposition strategy that breaks down the joint action probability into individual driver action probabilities. To handle the extensive observation space, we introduce a novel BERT-based network, where parameter reuse mitigates parameter growth as the number of drivers and orders increases, and the attention mechanism effectively captures the complex relationships among the large pool of driver and orders. We validate our method using a real-world ride-hailing dataset from Manhattan. Triple-BERT achieves approximately an 11.95% improvement over current state-of-the-art methods, with a 4.26% increase in served orders and a 22.25% reduction in pickup times. Our code, trained model parameters, and processed data are publicly available at the repository https://github.com/RS2002/Triple-BERT .

  • 2 authors
·
Sep 26, 2025