tiny-jev-support-v03-supervised / verification_examples.json
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[
{
"state": "Exporting from the application gives incorrect output. I explicitly request a refund. The customer is angry. The promised update was delivered. This affects 3605 users and was reported 19 hours ago. Work is blocked and no usable workaround exists.",
"records": [
{
"id": "00dd76c4695dc78cf13e:department",
"scenario_id": "00dd76c4695dc78cf13e",
"template_family": "varied-test-order-013452",
"split": "test",
"task": "department",
"state": "Exporting from the application gives incorrect output. I explicitly request a refund. The customer is angry. The promised update was delivered. This affects 3605 users and was reported 19 hours ago. Work is blocked and no usable workaround exists.",
"question": "Which team owns the primary reported issue? Ignore the refund request when routing.",
"kind": "choice",
"options": [
"billing",
"account",
"technical"
],
"descriptions": [
"Billing: invoices, charges and payment discrepancies.",
"Account: registration details and profile changes.",
"Technical: software errors and broken application features."
],
"target": [
0.0,
0.0,
1.0
],
"label": 2,
"label_source": "exact_rule",
"provenance": "rule-generated with AI-authored paraphrases; not independently reviewed",
"reference_probabilities": [
1.4096228369453456e-05,
1.1316956260998268e-06,
0.9999847412109375
]
},
{
"id": "00dd76c4695dc78cf13e:refund",
"scenario_id": "00dd76c4695dc78cf13e",
"template_family": "varied-test-order-013452",
"split": "test",
"task": "refund",
"state": "Exporting from the application gives incorrect output. I explicitly request a refund. The customer is angry. The promised update was delivered. This affects 3605 users and was reported 19 hours ago. Work is blocked and no usable workaround exists.",
"question": "Does the customer explicitly request a refund?",
"kind": "noul",
"options": [
"false",
"true"
],
"descriptions": [
"No. Does the customer explicitly request a refund?",
"Yes. Does the customer explicitly request a refund?"
],
"target": [
0.0,
1.0
],
"label": 1,
"label_source": "exact_rule",
"provenance": "rule-generated with AI-authored paraphrases; not independently reviewed",
"reference_probabilities": [
8.084789442364126e-05,
0.9999191761016846
]
},
{
"id": "00dd76c4695dc78cf13e:severity",
"scenario_id": "00dd76c4695dc78cf13e",
"template_family": "varied-test-order-013452",
"split": "test",
"task": "severity",
"state": "Exporting from the application gives incorrect output. I explicitly request a refund. The customer is angry. The promised update was delivered. This affects 3605 users and was reported 19 hours ago. Work is blocked and no usable workaround exists.",
"question": "How severe is the impact on work, using the supplied rubric?",
"kind": "score",
"options": [
"0",
"1",
"2"
],
"descriptions": [
"Cosmetic or administrative issue; normal work can continue.",
"Work is disrupted, but a usable workaround exists.",
"Work is blocked and there is no usable workaround."
],
"target": [
0.0,
0.0,
1.0
],
"label": 2,
"label_source": "exact_rule",
"provenance": "rule-generated with AI-authored paraphrases; not independently reviewed",
"reference_probabilities": [
1.4350915989780333e-05,
4.379370693641249e-06,
0.9999812841415405
]
},
{
"id": "00dd76c4695dc78cf13e:escalation",
"scenario_id": "00dd76c4695dc78cf13e",
"template_family": "varied-test-order-013452",
"split": "test",
"task": "escalation",
"state": "Exporting from the application gives incorrect output. I explicitly request a refund. The customer is angry. The promised update was delivered. This affects 3605 users and was reported 19 hours ago. Work is blocked and no usable workaround exists.",
"question": "Will this customer escalate the ticket during the next shift?",
"kind": "noul",
"options": [
"false",
"true"
],
"descriptions": [
"No. Will this customer escalate the ticket during the next shift?",
"Yes. Will this customer escalate the ticket during the next shift?"
],
"target": [
0.35,
0.65
],
"label": 1,
"label_source": "simulator_probability",
"provenance": "rule-generated with AI-authored paraphrases; not independently reviewed",
"reference_probabilities": [
0.23735271394252777,
0.7626473307609558
]
}
]
},
{
"state": "Work is blocked and no usable workaround exists. This affects 3251 users and was reported 5 hours ago. The details shown on my profile are no longer current. The customer is calm. The promised update was delivered. I explicitly request a refund.",
"records": [
{
"id": "00f32d8e1c84e1e96c00:department",
"scenario_id": "00f32d8e1c84e1e96c00",
"template_family": "varied-test-order-250341",
"split": "test",
"task": "department",
"state": "Work is blocked and no usable workaround exists. This affects 3251 users and was reported 5 hours ago. The details shown on my profile are no longer current. The customer is calm. The promised update was delivered. I explicitly request a refund.",
"question": "Which team owns the primary reported issue? Ignore the refund request when routing.",
"kind": "choice",
"options": [
"account",
"billing",
"technical"
],
"descriptions": [
"Account: registration details and profile changes.",
"Billing: invoices, charges and payment discrepancies.",
"Technical: software errors and broken application features."
],
"target": [
1.0,
0.0,
0.0
],
"label": 0,
"label_source": "exact_rule",
"provenance": "rule-generated with AI-authored paraphrases; not independently reviewed",
"reference_probabilities": [
0.9999377727508545,
9.977605259336997e-06,
5.2199549827491865e-05
]
},
{
"id": "00f32d8e1c84e1e96c00:refund",
"scenario_id": "00f32d8e1c84e1e96c00",
"template_family": "varied-test-order-250341",
"split": "test",
"task": "refund",
"state": "Work is blocked and no usable workaround exists. This affects 3251 users and was reported 5 hours ago. The details shown on my profile are no longer current. The customer is calm. The promised update was delivered. I explicitly request a refund.",
"question": "Does the customer explicitly request a refund?",
"kind": "noul",
"options": [
"false",
"true"
],
"descriptions": [
"No. Does the customer explicitly request a refund?",
"Yes. Does the customer explicitly request a refund?"
],
"target": [
0.0,
1.0
],
"label": 1,
"label_source": "exact_rule",
"provenance": "rule-generated with AI-authored paraphrases; not independently reviewed",
"reference_probabilities": [
7.565278065158054e-05,
0.9999243021011353
]
},
{
"id": "00f32d8e1c84e1e96c00:severity",
"scenario_id": "00f32d8e1c84e1e96c00",
"template_family": "varied-test-order-250341",
"split": "test",
"task": "severity",
"state": "Work is blocked and no usable workaround exists. This affects 3251 users and was reported 5 hours ago. The details shown on my profile are no longer current. The customer is calm. The promised update was delivered. I explicitly request a refund.",
"question": "How severe is the impact on work, using the supplied rubric?",
"kind": "score",
"options": [
"0",
"1",
"2"
],
"descriptions": [
"Cosmetic or administrative issue; normal work can continue.",
"Work is disrupted, but a usable workaround exists.",
"Work is blocked and there is no usable workaround."
],
"target": [
0.0,
0.0,
1.0
],
"label": 2,
"label_source": "exact_rule",
"provenance": "rule-generated with AI-authored paraphrases; not independently reviewed",
"reference_probabilities": [
5.021607648814097e-06,
2.4619681425974704e-05,
0.9999703168869019
]
},
{
"id": "00f32d8e1c84e1e96c00:escalation",
"scenario_id": "00f32d8e1c84e1e96c00",
"template_family": "varied-test-order-250341",
"split": "test",
"task": "escalation",
"state": "Work is blocked and no usable workaround exists. This affects 3251 users and was reported 5 hours ago. The details shown on my profile are no longer current. The customer is calm. The promised update was delivered. I explicitly request a refund.",
"question": "Will this customer escalate the ticket during the next shift?",
"kind": "noul",
"options": [
"false",
"true"
],
"descriptions": [
"No. Will this customer escalate the ticket during the next shift?",
"Yes. Will this customer escalate the ticket during the next shift?"
],
"target": [
0.9,
0.1
],
"label": 0,
"label_source": "simulator_probability",
"provenance": "rule-generated with AI-authored paraphrases; not independently reviewed",
"reference_probabilities": [
0.8746652007102966,
0.1253347545862198
]
}
]
}
]