Shama Gupta

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upvoted an article 2 days ago

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Article

Can Voice Agents Handle Bilingual Customers? Benchmarking Frontier ASR on Code-Switched Speech

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ServiceNow-AI

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2 days ago

• 42

upvoted an article 7 days ago

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Article

EVA-Bench Data 2.0: 3 Domains, 121 Tools, 213 Scenarios

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ServiceNow-AI

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7 days ago

• 39

upvoted a paper 28 days ago

EVA-Bench: A New End-to-end Framework for Evaluating Voice Agents

Paper • 2605.13841 • Published 30 days ago • 75

upvoted a paper 29 days ago

Do Enterprise Systems Need Learned World Models? The Importance of Context to Infer Dynamics

Paper • 2605.12178 • Published about 1 month ago • 61

upvoted a paper 2 months ago

Terminal Agents Suffice for Enterprise Automation

Paper • 2604.00073 • Published Mar 31 • 96

upvoted an article 3 months ago

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Article

A New Framework for Evaluating Voice Agents (EVA)

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ServiceNow-AI

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Mar 24

• 95

upvoted a paper 3 months ago

EnterpriseOps-Gym: Environments and Evaluations for Stateful Agentic Planning and Tool Use in Enterprise Settings

Paper • 2603.13594 • Published Mar 13 • 149