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methodology.md
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## Methodology
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This project follows a standard **RAG (Retrieval-Augmented Generation)** workflow with conversational memory:
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1. **Document Ingestion**
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- Load a fixed manual from `temp_docs/samsung_manual.txt` using `TextLoader` with UTF-8 to avoid encoding issues.
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- If the file is missing, initialization fails early with a clear error.
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2. **Preprocessing & Chunking**
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- Split the document with `RecursiveCharacterTextSplitter` (`chunk_size=1000`, `chunk_overlap=200`) to balance recall (overlap) and retrieval speed (chunk size).
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3. **Embedding**
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- Convert each chunk to a dense vector using `sentence-transformers/all-MiniLM-L6-v2` via `HuggingFaceEmbeddings`.
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- This small, fast model offers a good latency/quality trade-off for semantic search.
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4. **Vector Store (Persistence)**
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- Store embeddings in **ChromaDB** (`persist_directory=chroma_db`).
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- On startup:
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- If `chroma_db/` is empty → build the index from the document and persist it.
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- If `chroma_db/` exists → load the persisted index directly (fast startup).
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5. **Retriever**
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- Expose the vector store as a retriever with `k=2` to fetch the two most relevant chunks per query.
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6. **LLM Generation**
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- Use `google/flan-t5-base` through a Hugging Face `pipeline("text2text-generation")`:
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- `max_length=512`, `temperature=0.1`, `top_p=0.95`, `repetition_penalty=1.2`.
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- The LLM receives the user question plus retrieved context and generates a grounded answer.
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7. **Conversational Orchestration**
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- Wrap everything with `ConversationalRetrievalChain` to:
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- Retrieve relevant chunks for each turn.
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- Generate answers conditioned on both **context** and **chat history**.
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8. **Memory**
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- Maintain multi-turn context using `ConversationBufferMemory (return_messages=True)`, enabling follow-ups like “and what about the warranty?” without repeating details.
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9. **UI Layer (Gradio)**
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- `gr.Blocks()` app with:
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- Status banner showing whether the DB was built or loaded.
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- `gr.Chatbot` for messages and a `Textbox` + `Button` for input.
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- `submit` event calls a wrapper that:
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- Appends the user message to `chat_history`.
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- Invokes the chain and appends the assistant’s answer.
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10. **Operational Notes**
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- **Force re-indexing**: delete `chroma_db/` and restart.
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- **Swap documents**: replace `temp_docs/samsung_manual.txt` (keep plain text for best results).
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- **Model changes**: update `MODEL_NAME_EMBEDDINGS` or `MODEL_ID_LLM` in `app.py`.
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### Quality & Evaluation (Lightweight)
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- **Grounding check**: ask questions whose answers are known to be in the manual and verify the response cites the right details.
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- **Follow-up coherence**: ask a sequence of related questions to ensure memory works.
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- **Latency tracking**: note first-run time (indexing) vs. warm start (loading persisted DB).
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### Limitations
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- Works best with **clean, textual manuals**; PDFs should be converted to text first.
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- `flan-t5-base` is compact; for higher fidelity, upgrade to a stronger model (with GPU if available).
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- Retrieval uses `k=2`; adjust if answers miss context or include irrelevant details.
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