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sidebar_label: Data Deletion Request

Data Deletion Request

:::info[Your Right to Delete Your Data] You have the right to request deletion of your personal data from Open Navigator at any time. This page explains how to submit a deletion request. :::

Quick Deletion Options

Option 1: Delete Your Account (Self-Service)

If you have an Open Navigator account, you can delete it yourself:

Log in to your account at www.communityone.com
Navigate to Settings → Account
Click "Delete Account" button
Confirm deletion

What gets deleted:

✅ Your email address and profile information
✅ OAuth authentication tokens
✅ Saved searches and preferences
✅ Comments and contributions
✅ All personal account data

Processing time: Immediate (within seconds)

Option 2: Email Request

If you cannot access your account or prefer email:

Email: johnbowyer@communityone.com
Subject: Data Deletion Request
Include:

Your name
Email address associated with your account
OAuth provider used (Google, Facebook, HuggingFace, GitHub)
Reason for deletion (optional)

Processing time: Within 30 days (typically within 1-3 business days)

Option 3: Mail Request

Send written request to:

CommunityOne
5617 Lakeridge Court
Tuscaloosa, AL 35406

Include:

Your name and signature
Email address or account identifier
Date of request

Processing time: Within 30 days of receipt

What Data Gets Deleted

When you request account deletion, we permanently delete:

Data Type	What Happens
Email address	Permanently deleted
OAuth tokens	Revoked and deleted
Saved searches	Permanently deleted
User preferences	Permanently deleted
Comments/contributions	Deleted or anonymized
Profile information	Permanently deleted

What Data is NOT Deleted

Some data is retained for legal or operational reasons:

Data Type	Why Retained
Public government data	Not your personal data (already publicly available from government sources)
Aggregated analytics	De-identified and anonymized (cannot be linked back to you)
Legal compliance logs	Required by law for fraud prevention and security

OAuth Provider-Specific Deletion

Facebook Login Users

If you logged in with Facebook, you can also request deletion through Facebook:

Go to Settings & Privacy → Settings → Apps and Websites
Find Open Navigator in your app list
Click Remove or Request Data Deletion

Facebook will forward your deletion request to us automatically via our Data Deletion Callback.

Confirmation: You'll receive a confirmation code showing your request was processed.

Google Login Users

If you logged in with Google:

Delete your Open Navigator account (see Option 1 above), OR
Revoke access at Google Account Permissions
Email us to request data deletion: johnbowyer@communityone.com

GitHub Login Users

If you logged in with GitHub:

Delete your Open Navigator account (see Option 1 above), OR
Revoke access at GitHub Settings → Applications
Email us to request data deletion: johnbowyer@communityone.com

HuggingFace Login Users

If you logged in with HuggingFace:

Delete your Open Navigator account (see Option 1 above), OR
Revoke access at HuggingFace Settings → Connected Apps
Email us to request data deletion: johnbowyer@communityone.com

Verification & Confirmation

To protect your privacy, we may ask you to verify your identity before processing deletion requests:

Acceptable verification methods:

Responding from the email address associated with your account
Logging in to your account to initiate self-service deletion
Providing OAuth provider details (Google, Facebook, etc.)

Confirmation:

Self-service deletion: Immediate confirmation message
Email requests: Confirmation email within 1-3 business days
Mail requests: Confirmation letter mailed within 30 days

Timeline & Processing

Request Method	Verification Time	Deletion Time	Confirmation
Self-service	Immediate	Immediate	On-screen message
Email	1-3 business days	1-3 business days	Email confirmation
Mail	5-10 business days	1-3 business days	Mailed confirmation
Facebook callback	Automatic	Immediate	Confirmation code

Maximum time: All requests processed within 30 days as required by CCPA and GDPR.

California (CCPA) & European (GDPR) Rights

California Residents (CCPA)

Under the California Consumer Privacy Act, you have the right to:

Request disclosure of data collected about you
Request deletion of your personal information
Opt-out of sale of personal information (we do NOT sell data)

To exercise CCPA rights:

Email: johnbowyer@communityone.com
Subject: "CCPA Data Deletion Request"

European Residents (GDPR)

Under the General Data Protection Regulation, you have the right to:

Erasure ("right to be forgotten")
Data portability (receive your data in machine-readable format)
Restriction of processing
Object to processing

To exercise GDPR rights:

Email: johnbowyer@communityone.com
Subject: "GDPR Data Deletion Request"

Supervisory Authority: You may lodge a complaint with your local data protection authority.

Data Retention After Deletion

After account deletion:

Timeframe	What Happens
Immediate	Account disabled, login no longer works
24 hours	Personal data removed from active systems
30 days	Backups purged, data permanently deleted
90 days	Logs and audit trails expired

No recovery: Once deleted, your data cannot be recovered. Make sure to download any data you want to keep before requesting deletion.

Questions or Problems?

If you have trouble requesting deletion or have questions:

Email: johnbowyer@communityone.com
Subject: Data Deletion Assistance
GitHub Issues: Report a problem

Response time: We aim to respond to all inquiries within 2-3 business days.