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| title: Workforce Optimization AI |
| emoji: 📞 |
| colorFrom: blue |
| colorTo: green |
| sdk: streamlit |
| sdk_version: 1.56.0 |
| app_file: app.py |
| pinned: false |
| --- |
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| # 📞 Workforce Optimization AI / İş Gücü Optimizasyonu |
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| This project is an AI-driven decision support system designed to optimize staffing levels based on historical call/demand data. It uses Long Short-Term Memory (LSTM) networks to predict future demand and suggests actionable staffing strategies. |
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| Bu proje, geçmiş çağrı/talep verilerine dayanarak personel seviyelerini optimize etmek için tasarlanmış yapay zeka destekli bir karar destek sistemidir. Gelecekteki talebi tahmin etmek için LSTM ağlarını kullanır ve uygulanabilir personel stratejileri önerir. |
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| ## 🚀 Features / Özellikler |
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| - **AI Demand Forecasting:** Predicts future call volumes using deep learning. |
| - **Strategic Recommendations:** Automatically identifies "High Intensity" (Risk) and "Saving Area" (Opportunity) periods. |
| - **Cost Optimization:** Helps managers balance service quality and labor costs. |
| - **Interactive Visualization:** Dynamic charts showing demand vs. staff capacity. |
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| ## 🛠️ Tech Stack / Teknolojiler |
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| - **Python** (Core Logic) |
| - **TensorFlow/Keras** (LSTM Model) |
| - **Streamlit** (Web Interface) |
| - **Plotly** (Interactive Graphics) |
| - **Scikit-Learn** (Data Scaling) |
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| ## 📖 How to Use / Nasıl Kullanılır? |
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| 1. **Upload Data:** Upload a CSV file containing a column named `calls`. |
| 2. **Set Parameters:** Adjust hourly wage and staff capacity per hour from the sidebar. |
| 3. **Analyze:** - View the **Decision Logic** to understand AI suggestions. |
| - Check the **Strategic Recommendations** for peak and low-demand periods. |
| - Download the **Detailed Schedule** for operational planning. |
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| ### 🧠 Strategic Logic / Stratejik Mantık |
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| - **High Intensity (🔥):** When predicted demand exceeds capacity. Action: Increase staff to prevent customer loss. |
| - **Saving Area (💰):** When demand is significantly lower than capacity. Action: Reduce staff or plan breaks to minimize labor waste. |
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| **Note:** Each "Slot" in the analysis represents a sequential row from your uploaded data (e.g., Slot 0 = 08:00 AM, Slot 1 = 09:00 AM). |
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