DEMO.md

OpenEnv — 60-second demo script

Prereqs: Postgres + Redis up (docker compose up -d), backend on :8000, frontend on :3000, OPENAI_API_KEY set.

1. Open the UI at http://localhost:3000 — dark inbox, “Startup support inbox” header.
2. Seed data: click Seed demo (three threads: VIP urgency, billing dispute, spam/injection).
3. Knowledge: optional — paste support policy in the RAG box → Ingest to vector index (grounds replies with [1] citations).
4. Run autopilot: select an email → Run autopilot — show Draft reply, Diff vs original, and toast with action + HITL flag.
5. Trust: open Actions tab — expand a Decision trace JSON (classification, safety.injection_risk, rag_citations, agent_tool_results).
6. Metrics: Metrics tab — processed count, auto-handled %, escalation %, time saved estimate; optional Run golden evaluation.
7. OAuth (optional live): Connect Google or Connect Microsoft in the footer — completes OAuth and enables Fetch from real mail (POST /api/v1/emails/fetch with source=auto).

One-liner for judges: “OpenEnv reads the inbox, scores risk and priority, retrieves our FAQ, drafts cited replies, calls tools when needed, and logs every decision for audit.”