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| Role - Senior Software Engineer | |
| Company - Bajaj Finance Limited | |
| Duration - 11th July 2022 to 11th April 2025 | |
| Responsibilities: | |
| • Core member of the delivery team for SalesOne app used by 70,000+ users across 25+ business verticals | |
| • Delivered 50+ features | Shaped product roadmap, solved business challenges, built Android front-end | |
| • Streamlined cross-vertical referrals for 50,000+ users through a disposition-led calling and tracking system | |
| • Optimised pre-visit sales strategy using partner data insights from 60K+ outlets across 1,300+ Indian cities | |
| • Led end-to-end delivery of 15+ Gold Loan modules as SPOC, ensuring coordination and issue resolution | |
| • SalesOne SPOC for Lead Ops | Aligned 20+ BUs, handled bug resolution & ensured optimal performance | |
| Impact : | |
| • Accelerated daily loan disbursals by 32% by developing a lead management system for business verticals | |
| • Improved lead assignment efficiency by 28% using availability inputs from employees and their managers | |
| • Boosted sales efficiency by 43% automating schedules and integrating Generative AI-based visit planning | |
| • Enabled reviews & incentive planning through a leaderboard using unique KPIs across 25+ businesses | |
| • Reduced gold loan attrition by ~22% via service module that flagged churn risk from repayment patterns | |
| • Enhanced app security by detecting 20+ malicious apps and enforcing force updates via readiness checks | |
| • Ensured app stability resolving 60+ performance issues & crashes via RCA across Android and iOS apps | |
| • Delivered 30+ timely iOS rollouts by benchmarking regulatory features and driving vendor collaboration | |
| Achievements: | |
| • Revived EMI Card business post RBI imposed halt by delivering feature to process over 4Cr pending leads | |
| • Reduced approval TAT by 99% in loan applications by automating rate deviation and fee waiver workflows | |
| • Earned 3 Kudos Awards (2023–24) for delivering high-impact features across critical business modules | |
| • Earned BFL Certified Prodigy Level Software Engineer title for high impact on performance and delivery | |
| • Won SPOT Team Player of the Month for seamless delivery through strong cross-functional collaboration |