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Sleeping
Sleeping
| Model: majority_baseline | |
| Category report | |
| precision recall f1-score support | |
| financial_aid 0.17 1.00 0.29 45 | |
| registration 0.00 0.00 0.00 43 | |
| housing 0.00 0.00 0.00 34 | |
| academic_advising 0.00 0.00 0.00 46 | |
| technical_support 0.00 0.00 0.00 44 | |
| health_wellness 0.00 0.00 0.00 26 | |
| general 0.00 0.00 0.00 32 | |
| accuracy 0.17 270 | |
| macro avg 0.02 0.14 0.04 270 | |
| weighted avg 0.03 0.17 0.05 270 | |
| Urgency report | |
| precision recall f1-score support | |
| low 0.42 1.00 0.59 113 | |
| medium 0.00 0.00 0.00 107 | |
| high 0.00 0.00 0.00 50 | |
| accuracy 0.42 270 | |
| macro avg 0.14 0.33 0.20 270 | |
| weighted avg 0.18 0.42 0.25 270 | |
| ================================================================================ | |
| Model: tfidf_logistic_regression | |
| Category report | |
| precision recall f1-score support | |
| financial_aid 1.00 0.96 0.98 45 | |
| registration 0.98 0.93 0.95 43 | |
| housing 0.89 0.91 0.90 34 | |
| academic_advising 0.91 0.91 0.91 46 | |
| technical_support 1.00 0.89 0.94 44 | |
| health_wellness 0.81 1.00 0.90 26 | |
| general 0.94 1.00 0.97 32 | |
| accuracy 0.94 270 | |
| macro avg 0.93 0.94 0.94 270 | |
| weighted avg 0.94 0.94 0.94 270 | |
| Urgency report | |
| precision recall f1-score support | |
| low 0.64 0.61 0.62 113 | |
| medium 0.59 0.53 0.56 107 | |
| high 0.42 0.56 0.48 50 | |
| accuracy 0.57 270 | |
| macro avg 0.55 0.57 0.56 270 | |
| weighted avg 0.58 0.57 0.57 270 | |
| ================================================================================ | |
| Model: distilbert_transformer | |
| Category report | |
| precision recall f1-score support | |
| financial_aid 0.96 0.96 0.96 45 | |
| registration 1.00 0.93 0.96 43 | |
| housing 1.00 0.88 0.94 34 | |
| academic_advising 0.78 1.00 0.88 46 | |
| technical_support 1.00 0.89 0.94 44 | |
| health_wellness 1.00 0.96 0.98 26 | |
| general 1.00 1.00 1.00 32 | |
| accuracy 0.94 270 | |
| macro avg 0.96 0.95 0.95 270 | |
| weighted avg 0.96 0.94 0.95 270 | |
| Urgency report | |
| precision recall f1-score support | |
| low 0.45 0.79 0.58 113 | |
| medium 0.43 0.30 0.35 107 | |
| high 0.00 0.00 0.00 50 | |
| accuracy 0.45 270 | |
| macro avg 0.30 0.36 0.31 270 | |
| weighted avg 0.36 0.45 0.38 270 | |
| ================================================================================ | |